Based on 1.998 opinions finded in 3 websites
Based on 1.998 opinions finded in 3 websites
Nº 253 in 328 in Havant
Opinions
didn't get my surce that I paided extra for not happy.
Amber . 2025-04-08
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I ordered the Minecraft meals 2 of them they are more expensive and no collectibles were delivered they are more expensive for that reason alone and was still charged that price
michael . 2025-04-06
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food was good but dips that were meant to come with chicken selects were both missing. poor quality control
Sarah . 2025-04-05
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Missing items very disappointing.
Chloe . 2025-04-05
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Large coke missing no straws or napkins and no sauces that I paid extra for it’s happened To many times now
Paul . 2025-04-04
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Only negative is it wasn’t very hot
Sarah . 2025-04-04
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Getting more and more expensive I don't go there as much as I used to
Craig Benton . 2025-04-02
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Ordered my food, grabbed a table and tucked in.. Found my milkshake to lack taste so returned as believe the machine was having issues only for a snotty lady to walk away, return and simply say.. Its working fine.. Not good customer service really..
Zeon Xavier . 2025-04-01
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well ordered food stone cold plus in one box it was completely empty should of been a double cheeseburger.A empty box cost me 7.24p with no food then person I spoke to who was a young lady who said she was the manager said the order that was put in was a no cheese no patty no bun no nothing so why would I order that. Your staff need to be proper trained.I paid 7.24:for a empty box be warned ppl don't order from Waterlooville McDonald's absolutely pathetic customer service when I rang the manger
Jamie . 2025-04-01
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Hot and the order was correct thankyou mcdobalds
Amy . 2025-04-01
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I did not receive my fish fillet. I expect a refund after having an empty upset guest.
Eve . 2025-04-01
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i got the wrong drink with no straws and i got a book instead of a toy with my happy meal
Rosie . 2025-03-29
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late delivery and food is cold and milkshakes has melted. absolutely appalling
Chigs . 2025-03-29
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Half drink spilled in bag. Asked for no cheese in burger but as you guessed… cheese in burger!
Liam . 2025-03-28
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Nice, quick service. We only ordered a drink while doing a night shift at work but the efficiency and speed was very handy and appreciated
Kelly Olive . 2025-03-27
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Food stone cold on arrival. Time from ordering to delivery was 1hr 20 mins! App said driver was at the restaurant for ages.
Sam . 2025-03-26
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McDonald's is McDonald's and if McDonald's is McDonald's then McDonald's is McDonald's as well.
Marius U. . 2025-03-26
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Delivery driver sat in the wrong housing estate for five minutes. Food was cold and had no straws.
Lucie-lou . 2025-03-26
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food cold, item missing, burger thrown together.
Emma . 2025-03-22
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food was missing and cold. second order from. this branch and just as dissapointing as last time
Lisa . 2025-03-22
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Food is stone cold milkshake and McFlurry are warm
Tyler . 2025-03-14
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The food was all wet and the drink was almost empty appalling service. One very upset grandson
Julie . 2025-03-13
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food was an hour and stone cold
Andrew . 2025-03-13
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Food was absolutely freezing!! Maccys told us themselves the drivers just tend to sit in the car park and take there time....
Jebba . 2025-03-12
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I had no dips which I had ordered and no draw for my drink
Kitty . 2025-03-11
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Chips was ight but everything else was good
Keegan . 2025-03-08
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Good but ice cream machine not working
David Connelly . 2025-03-07
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delivery was good but the order I am disappointed that the workers can leave out 20 box of Nuggets that's for my child and I to share as well my kids fruit bag I have submitted a refund but macdonalds you need to do better!
Random . 2025-03-05
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Turned up cold and missing all sauces and straws
jack . 2025-02-28
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it was fine, just cold, and microwaved mcdonalds as we all no is no good
joanne . 2025-02-28
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Food was cold when it arrived. Also missing a fruit shoot. Tried contacting the driver too who never replied
Emily . 2025-02-26
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Macdonald's as they always are.
Nick Garland . 2025-02-26
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No straw, so unable to drink my milkshake with the meal. No dips for nuggets. Burgers arrived as messes in a box rather than a constructed burger
Josh . 2025-02-25
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Delivery got later and later but the food was good. I gave detailed instructions for delivery and had they read the instructions I wouldn’t have to go walking up the road looking for the driver
Amanda . 2025-02-25
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I received The wrong order. I got nothing that I asked for
Sebastian . 2025-02-24
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Always something missing off order. Food prepared terrible. Let's be honest, mcdonalds is probably top 3 worst food on the planet.
Giuliano Tona . 2025-02-24
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Dint get delivered I want a refund
louise . 2025-02-24
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delivered promptly. food still hot.
Alison . 2025-02-24
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Poor service today including staff telling lies, not impressed
Ewan Buckle . 2025-02-23
MORE AT Google
Driver said he was outside. Showed me a photo saying he had been outside for 30 minutes. Clearly changed the time on his phone. Got a call saying he wasn’t and could see in tracker he wasn’t outside then all of a sudden within 5 minutes he was outside. Lier !!!
dekland . 2025-02-23
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All the food was cold - the I cream and milkshake melting - milkshake was spilling out and on the insides of the bag - very disappointed won’t be ordering ever again
Alice . 2025-02-22
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ordered mc fluffy ls all melted!!
Corina . 2025-02-22
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Didn’t arrive and said delivered
Catherine . 2025-02-22
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The sweet curry dip was missing and no straw was provided. The rest of the order was ok.
Philippa . 2025-02-21
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advertised as 15-25mins waited an hour and it turned up cold
Harry . 2025-02-21
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It was cold by the time l got it
Lesley . 2025-02-20
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Food was cold and took ages what a shambles
Ellis . 2025-02-20
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Burnt burger bun and all food cold, missing a portion of chips and over 1hr 30 for delivery even though at order it said 15-20 mins
Victoria . 2025-02-20
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Food luke warm no straws for drinks no dips for nuggets seriously ordered 4 things how hard is it to get right its something every time we order !! Get fobbed off with cold food stuff missing and 2.97 refund are for real !
Sarah . 2025-02-18
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didn't get a straw for my drink and the order was missing food
Elizabeth . 2025-02-17
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This is the worst McDonald's in Hampshire. If your near by go to Havant instead. Incredible slow, never answer the drive in, food is cold and looks like it was prepared by a blind person in boxing gloves and takes forever to come out. Working in McDonald's is easy but these guys make it look like rocket science.
Dan Braithwaite . 2025-02-17
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Completely the wrong order !!!!!
Carla . 2025-02-17
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Was missing part of the order which caused ructions as it was for children
Bridgett . 2025-02-15
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Food was not very hot but order was accurate and complete
Claire . 2025-02-15
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Food was cold and I ordered a cup of tea with my meal it came with teabag left in water and no milk so ended up throwing tea away.
Sam . 2025-02-15
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It was cold and late as it was driven around for a long time instead of being directly delivered.
James . 2025-02-15
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Food was freezing cold and all falling apart by time it got to us
Kate . 2025-02-14
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No dips and no straws for drinks
Kelly . 2025-02-14
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Lots of items missing. I was so upset as I was looking forward to them. Ruined my valentines takeaway
Peter . 2025-02-14
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The driver ignored the not stating not to ring doorbell as our baby was in bed asleep! she rang the doorbell and woke up my toddler. The note said do not ring doorbell but instead knock lounge window. I am not happy that she ignored this, and I want this down as a complaint towards her!!
Kirsty . 2025-02-14
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Have no chips with any of the meals and no cheese slices in the Philly cheese stack. This has ruined our meal
Chalotte . 2025-02-14
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time the food was made was 18.48 delivered 19.25 ... food is cold and chips are stale
Mary . 2025-02-13
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As usual items missing. Useless
paul . 2025-02-13
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Keep you informed. Everything was correct .
Margaret . 2025-02-13
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missing items from pur order, no sauses napkins or straws put in.
Lou . 2025-02-12
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1 hour 45 minute. it took. was stone cold and missing items. absolute joke.
Jason . 2025-02-12
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The delivery side of things was perfect. The person dropping off the food was a nice and on time. It’s McDonald’s that continue to miss things on orders 😂 figured we would check out the Stormzy stickers so ordered the food coincided with them. Didn’t get the stickers. Talk about false advertising. Also no straws for the drinks… because yeah I love pouring my takeaway drinks into mugs 🤣 the missing sauces I can get over because to be honest the partner has enough ketchup at home for a chippie.
Emily . 2025-02-12
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the food was great, and delivered on time, but they forgot the straws and dips, which is annoying.
Rebecca . 2025-02-12
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45 minutes sat in the drive thru queue is not my idea of fast food. Should have just gone to Costa. Would have got it, eaten and been home before I even got my food from here 🙃
E C . 2025-02-11
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Food took a long time to get. They seem to be most concerned in getting the delivery drivers away before in store customers
Vincent Neat . 2025-02-10
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Things seem to be improving at Waterlooville Mcdonalds - that's two recent orders that have had no missing items ! They were also more or less on time, although they could be a bit warmer.
Katrina . 2025-02-10
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Haven’t actually received anything!!
Liam . 2025-02-09
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Rude and accepted are order then HALF AN HOUR LATER it said it was cancelled! NOT IMPRESSED! THE WATERLOOVILLE McDONALDS is possibly the worst maccies I have had ALWAYS forgot more than 1 thing on More than a few times it’s ridiculous! Sort it out!
Emily Whitaker . 2025-02-09
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missed off multiple items. failure as usual.
Louis . 2025-02-09
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the food was cold- it takes like 5 min from there to here what is going on...
barry . 2025-02-08
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Would like a full refund as my food didn’t come
David . 2025-02-08
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Food was freezing we couldn’t eat it.
Stacey . 2025-02-07
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Always a quick delivery and on time
Sandra . 2025-02-07
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Completely delivered the wrong order and the food was cold. Surely they cant keep up this poor level of sevice.
Dave . 2025-02-07
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Always microwave for 30 seconds before eating to give it some heat
Scott . 2025-02-07
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So I ordered a chicken sandwich meal no lettuce, but cheese on it they used a different chicken to the normal chicken for a chicken sandwich it was spicy & over done & i ordered 9 Chicken nuggets & only got six but was charged for 9 this McDonald’s is useless & the staff in their are useless
Sarah . 2025-02-06
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I have had issues with this restaurant in the past but each time, after a while, I give them the benefit of the doubt. Tonight, the meal was 40 mins after initial delivery time and was again, stone cold. I won’t be using this restaurant again.
Judith . 2025-02-05
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Deluvery drivet was lovely but had an item missing and food not hot
Mrs . 2025-02-05
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Food was cold when it arrived and delivery was slow
Kate . 2025-02-05
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Cheeseburger was very dry around the edges...seemed like it had been kept warm for too long
Richard Luker . 2025-02-05
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Early morning misery with some of the staff! Food us going downhill with presentation, things are just thrown together. On drive through, you have to check your order too for it being correct. You allow for mistakes but when on a journey and time is limited your order should be right.
Tracy Pepperrell . 2025-02-04
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Food and drink (coffee) all delivered cold
Matthew . 2025-02-04
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very nice delivery person, obviously cares about what he was doing
Katrina . 2025-02-04
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Food was early but could have been late as food delivery times were changed 4 times.! The food is barely luke warm, bags were ripped and food exposed!!
Vicky . 2025-02-04
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None of my food was deliverd only drinks confronted the driver he said he diddnt have it and neither did the store as i called them he had bags in his car said they was not mine
Nikki . 2025-02-02
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delivered to wrong address. when the delivery person called me. I told them that some how the wrong address was on the order. they refused to deliver it to me, but even though they knew the other person didn't order the food. delivered,
Mike . 2025-02-02
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We had completely the wrong order delivered. This had happened numerous times. Very disappointed. So no food and now having to wait ages for refund!!!!!! Very unhappy.
Laura . 2025-02-01
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All of the food was cold and I asked for a cheese burger happy meal but got a completely plain burger.
Keeley . 2025-01-31
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Food was stone cold, and an hour late
Rachael . 2025-01-31
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Absolutely appalling service!! Two happy meals took just under an hour and a half to arrive! The cheeseburger was requested to not have sauce yet it was full of ketchup! Both happy meals were stone cold! It was missing one of the waters! Shocking!
Emily . 2025-01-30
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Food was freezing ice cream was melted
Katherine . 2025-01-28
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Great quality food and great delivery driver! 👍
Charlie . 2025-01-28
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Such a lovely experience today, staff so helpful and friendly, Kaitlyn went above and beyond to help me place my order on screen, very smiley and talking me through each part. Order arrived quickly,very hot and delicious! Decor very nice,clean and efficient, staff calm and very well organised! Excellent work McDonald's team 💫💫💫
Sue Gidney . 2025-01-25
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Check orders before sending them out. There is always something missing. Food stone cold, was obviously bagged too early as driver got here in good time from the restaurant
Becci . 2025-01-24
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The food was basically cold. The coffee lid was not sealed and caused a spill. Both on bag and to area when removing. You could I should check lid on in the bag before extraction but in the moment it is likely that you would not think about this. That said food was still ok.
Alex . 2025-01-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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