McDonald's in Bolton

Me and the boys often arrive to this destination when we get a bit roudy. The only reason however is cos we are simply addicted to maccies. This establishment is always bare slow service every time even when it’s quiet. Food is never really dat gud either. Staff seem it’s an audition for the walking dead.

Terrible service this evening at drive through Staff really don't seem to know what they are doing.

Terrible service, waited 15 minutes to place an order only to find out the McFlurry machine wasn’t switched on! Staff not very apologetic for wait .

Unfortunately, the ladies can't cope with ordering three coffees.

High standards, it's good to see rarety these days.

It's gone down hill used to be nice ,the staff are rude and are always standing about talking to one another and just leaving the customer standing.

Nearly 6 quid for a chicken burger, medium fries and bottle orange juice!! No salad on burger ha ha Dick Turpin at least wore a mask 😷 😎

I’ve been here a few times and every time I’ve been I had a bad experience that’s why I leave this review. Otherwise I’m not really a person to leave a bad review. It’s a long story. My advice as a customer: better training and better management. Really, really bad. They can’t take orders because they are busy or you have to wait 15 min. The system doesn’t work or staff behavior. Missing items. McDonald’s needs to sort out their name in this brunch. That’s all I can say.

Forgot straws and food was cold

Fast delivery, fast preparation, foods hot and delicious. thank you.

Not one item I ordered was delivered! Absolute joke

Food was stone cold and just eat didn’t even cover the cost of the food being cold due to the driver taking ages

Food was taking forever so rang the restaurant they said it was picked up an hour ago nearly 2 hours later it was delivered and was stone cold ended up in the bin

Absolutely disgraceful service, waited for 1 hour and 20 minutes for 1 meal and was charged £4.49 delivery and £.99 service. Should have gone to Dominos, will not be ordering ever again.

rubbish food cold all a mess a ripped to pieces

food missing, food cold delivered late really awful

Fabulous service normally ordering Macciea is cold and dull but always great from here 👍

Ordered a large meal and got less chips in the large tray than you would in a medium one. Waste of money paying for the meal upgrade.

food came from the takeaway furthest from my home was cold when arrived what a disappoint

food was cold + drink was spilt everywhere

I ordered to the wrong address and was told I had no option for a refund. Horrible service. Won’t be back till refunded

Absolutely freezing and very late. Took over an hour 20 to arrive. Burger arrived and had been made over an hour before delivery. Absolutely FREEZING. Inedible.

Food was freezing cold. Just a waste of money and poor service.!

Food was really cold .. the driver had to ring me to find my address as he was on the other side of the estate walking around so by the time it got to me it was freezing

order was nearly 2 hours late it arrived missing items and the drinks were spilt and on their sides, I put many orders in to this store this is the worst I have experienced, put me off from ordering from here again.

Half an hour late and the cheese burger wasn't plain!! You really are all useless

Everything as ordered. Thank you

My espy was in a paper bag and had leaked all over. The driver handed it over and said he didn’t know what was. A soggy paper bag

The delay is understandable as it was rush hour however the driver appeared to be at the restaurant for a while and when we received our food it was almost cold.

Disappointed as my drink had spilt on the delivery journey and I was offered no refund, just handed a half empty drink and the rubbish to go along with it.

Driver didn't know which house to deliver to as insufficient details on his app , meal was stone cold.

food was only just warm and the chips was cold like the driver delivered more food before us

Was nice but didn’t receive the drinks

Absolutely poor can only give one option to what is wrong with the meal the food is absolutely freezing and they haven’t delivered the milkshake what is actually going on at all

The worst experience. Very bad service . The staff didn’t care anything about customers. Waited for 25 minutes for my order and that was when no heavy rush in the outlet not in a peak time. Only few online orders and 2 customers were there. When I asked after 20 minutes one of the staff said it will take more time to finish a fish burger. Iam attaching the pic of fish burger which I got after preparation of 25 minutes. Also after getting my order I waited in the counter to ask for some ketchups. At that time none of the staff were even looking at me. Nobody asked me what Iam waiting for. I won’t go to this outlet anymore. Some officials please teach the staff how to behave to a customer.

Chips were cold, burnt burgers around the edge.

It’s macdonalds. It is what it is. Order and delivery was fine.

I thought you got fries with a meal, we got none only the ones we ordered as an extra. The fries we did get were soggy. Definitely not worth the price we paid. Never again

Drive through a nightmare as we got cut off after the first order so had to wait and order again resulting a split order. Food took ages to be served and the kids happy meal was probably one left over from yesterday as it was stone cold !!! Gonna give this one a wide berth in future and go elsewhere

got delivered wrong order could have anything that was given and even if we did it was all cold delivery driver said sorry they gave given me wrong order

we got someone else order 18722

Items missing from order. Very disappointing

Very busy at night for delivery

Ordered 3 items. 1 item was missing, able to get quick refund. 1 item had dips missing. Package was sealed so error happened at store.

Thank you for delivering delicious hot food. Thank you for a friendly delivery person . Thank you

Custom Big Mac meal removed cheese as I’m allergic…. Came with cheese on unable to eat it

Second time wanting chicken select and instead received chicken dippers

Ordered on app to collect. When I paid, the app crashed so had to go inside. The guy I spoke to said payment had been refused (it had actually gone through and was later refunded). Had to wait quote sometime for our order, despite the shop being very quiet. The girl who was preparing our order, placed part of it on a tray and left it behind the counter while she prepared our drinks and deserts. When she called our order no I pointed out that the order was placed to take away and that, as the food had been sat for several minutes, it would be cold. She mentioned this to a manager, who after mauling the food said she would replace the fries, the rest was OK. I tested mozzarella dippers, which were barely like warm. I pointed out again, the order was for take away so I had to drive home. She brought fresh mozzarella sticks but said there would be a wait for the fries, so we were stood, AGAIN, waiting, whilst food was going cold and McFlurries were melting. Plenty of free parking, with disabled spaces. Restaurant is children and wheelchair friendly.

These are liars saying we had our food when ordered at drive-through and we never at all had to get out of car and go into restaurant and guess what food was there staff very rude!!!!!

absolutely rubbish been waiting over an hour and food was cold and items missing kept changing time had to order from a different one

Missing items and stone cold food

got 3 quarter filled mcflurry, missing drink and all food was freezing absolutely toss

My burger came with no sauce and salad. My chips were cold. My drink was flat and I think machine has broke and there was no curry sauce.

the food was stone cold chucked half of it away I keep saying to myself I'll never order again and I'll tel you I won't again from McDonald's

constantly forgetting things on the order and they make you call up to complain. never ordering again

Delivery was over 1 hour all the food was cold yhe chips went in the bin as tasted like rubber and the ice cream had melted absolutely disgusting from a fast food chain of there name.

The food was cold the ice cream melted the coffee had bits of food in in and was black when I asked for white I’m absolutely fuming

Genuinely the worst McDonald’s I have ever had. It took 45 minutes !! I paid for sauce which they didn’t give me and the chips are under cooked. So disappointed

Food arrived 30 mins later than the first time given, the driver was rude, fries were cold and the cookie was missing. Very disappointed.

Food was fresh. Delivery perfect

Should have been a plain hamburger, they sent a dressed hamburger. Sent double quarter with cheese plain. No fries and the coke had leaked all over the food, sent over proof to just eat and won’t do anything, worst customer service I’ve ever experienced

Stone cold . Some chips were undercooked and hard. Chicken wrap had barely any filling

The food was delayed at least 30 mins and arrived cold. The driver didn't even hsve an insulated bag.

TERRIBLE ORDERED AND THEY REFUSED REFUND WHEN MISSING HALF MY ORDER GUY WOULDNT EVEN TELL ME WHY I COULDNT GET REFUND HE JUST SAID THERES SOME DISCREPANCIES WITH THE ORDER.

I wasn’t happy with my order the chips were stone cold and so was my burger.

poor.fries was cold and was missing bacon cheese burger 🍔

Delivery at the time stated and the portions were massive. The batter was lovely and crisp and the fish was really tender. Highly recommended!

Every time I order there is something missing I’m currently sat with people eating and my meal didn’t arrive once again

the milk shake was a small carton not what I ordered

the food was cold and large portion of chips was missing

specifically ordered 3 burgers but only recieved 2. ordered sauces but got none. almost everytime i order food from here they always miss out items. extremely annoying especially when family members have to miss out on food because it didn't arrive.

Two missing meals - this is about the tenth time this has happened - absolutely shocking service

Burger was smashed apart and soggy

food is cold, order missing items always disappointing but keep giving another chance

No straws for the drinks, one fries missing and no sauces

Food hasn’t even turned up so would like a refund pls asap now have go sleep starving cause use are incapable of delivering food

Sent me the wrong iced drink. It was half full. The McFlurry was completely melted. The delivery driver was rude. Shoved the bag at me with a look of pure disgust and went.

Everything I order online they miss items and mostly cold and you tell them and like they don't care

I wouldn't call it fast food. We do wait a while for food. And the quality isn't always up to scratch. Either a lop sided burger or cold chips.

Its always cold and quite often the order is missing something.

how can ya mess sime order bigmac meal large choc milkshake and double cheeseburger no burger no milkshake you having a laugh or wat wat a joke for 16quid and get bigmac and chips

Can’t comment food didn’t turn up

Missing burger and the large banana milkshake was a small kids carton. Pathetic

The food was cold and didn’t receive my bbq sauce

paid for a large coffee and got half a cup. stop hiring idiots.

Ordered a 9 nugget meal. The delivery time kept getting pushed back, took over an hour for the small meal to arrive

The order code for driver 0002 did not come through so he was understandably hesitant to hand over the food.Please let him know it came through once hed gone..

Burger n chips was missing and coke came all spilt

3rd time ordering and still no sauces sent

there is always something wrong with the order. McDonald's staff cant read orders unfortunately.

Missing part of the feed the family deal no double cheeseburgers and chips was cold

Food came but with no chips this isn’t the first time this has happened they forgot daughters meal last time so had to go out a buy more like last night, it’s becoming a thing now every time we order things missing won’t be ordering again

My order time changed 4 times the app stated the courier was at restaurant rang restaurant he wasnt there when it arrive my drink was spilt and food was cold

Not happy no bacon on my bacon burger abd my daughters happy meal had salad and sauce when requested plain

My order has not been delivered but saying it has

Mediocre as usual, but they provide decent coffee.

burger was cold bacon was very pale. fries cold no crisp to them dont even think they were cooked. my coke was flat and a metallic taste

Shame nothing good for me as a vegetarian. Not proper vegetables burger, I hate 2 veg dippers in bun as veg deluxe

everytime I order you miss simple items that make the meal, drinks, sauces, etc today was breakfast - i don't want pancakes without syrup and I'd like to wash it down with the drink I ordered. Every single time something is missing.

Pathetic macdonalds…don’t rate it but I hate it…no presentation of food at all