Burger King in Bolton

Burger king Breakfasts. So called for a breakfast had two meals which weren't cheap £14.85 in total but they were nice yet little difference in styles 1 was a breakfast king meal with hashbrowns and a drink and one ultimate breakfast meal still feel cheated mind. If you get hashbrowns with the meal don't get two as there's enough just in one and the main difference was one had a flat sausage the other a burger patty. Sauce came separate not on the sandwiches so not sure i paid through nose for that too. The inside of the drivethrough was clean as were the toilets and service was ok however id go with a list of what you want in mind as I asked them to recommend which I think was my downfall. All in all I'd have another breakfast from burger king but I'd try other restaurants too to see the differences. I also think they should advertise the breakfasts more and add it as a section to the app to allow people to find the restaurants and a list of offerings as im sure more would want it if they new where to get it from

£10+ for a burger and fries!! For tge burger, it had obviously sat around for a long time, the cheese was hard and dried out, the bun was not that fresh either, and a lot of mayo. Presentation was sloppy too, chips were warm and had a good crunch. Would not rush back to here..

The food is nice but you have to wait a long time for your order

An absolutely stunning triple whooper with cheese. Perfect amount of salt on the fries. First visit. It's a bit of a drive for us. Well worth it. Our dog enjoyed the plain double cheese burger. She kept looking for second helpings. Served by a very nice chap. In the words of Arnold 'I'll be back'.

Service very slow, had to wait quite a long time for order and restaurant wasn’t busy. You can only order by electronic kiosks. Expensive for a fast food place

Anna has been really kind and patient and went above and beyond to help an issue ahead with my order

Ordered a beef melt burger meal, on thr picture nice burger with cheese, received the burger dry with no cheese and I had to ask two people for my drink, I was the only customer at the time. God help it if there busy.

Just hit the spot, not sure but up north the burgers taste so much better than down south 😋

I always order from this BK and today they messed up my order. Burger was missing and then I rang up and they did not provide any compensation. Never ordering from here again.

Been to this new Burger King s few times now fast with good service & great food. It does get busy around lunch time for about an hour & a half from 12pm.

It was fun & lively. The food was amazing and the staff where all amazing 👏 10/10

Apparently this is a “bacon” double cheeseburger, nothing like the pictures, very disappointing.

brilliant service and brilliant quality of food

great place with amazing staff and food !

Nice burger king enjoyed it fresh food🙌🏻

Quick service. Staff were friendly and helpful

Terrible. Got the order wrong 4 times, took 4 members of staff and a manager to get a plain cheeseburger right. Staff attitude got worse with each wrong attempt, despite myself being nice.

Food was fresh and hot. Limited choice on the fizzy drinks bar. Tables a little cluttered with previous customer trash. Bit of a odd spot for parking arrangement.

Burgers seem smaller, coffee only half full, if you ask for extra cheese slices and pay, you still only get one.

New restaurant. Good parking and drive through

Service was really slow, and when the food eventually arrived, the burger was Luke warm, and the fries were only slightly warmer. Staff seem disinterested.

Went for drive through for a double cheeseburger meal on a Sunday afternoon. Was asked to parked up behind a queue of two cars who seem have been waiting there for a while. We waited 20 minutes still no sign of food. Surprisingly plenty of empty seats in the restaurant just don't see why it could take so long for preparing a meal...too many online orders maybe? I had to get of car to ask the staff inside and food served 5 minutes later. Anyway, we have been late for my daughter's tennis class because of the overtime waiting. Nearly half hour waiting time I could have got food served dinning in a restaurant.

.not been BK for a long time burger not as good as they used to be

Probably one of the worst place to have your lunch. Food like any BK , staff horrible. They just don't know what's that " customer service "

Food was hot and everything was very quick and nice but we did have to park up and wait for 15 mins but everything else was perfect :)

Excellent service and food cooked perfectly

The best Burger King I had never been. This is the 5th time I came with my family and honestly everything is unbelievable good. Food fresh and hot, staff is always happy to help, tables and chairs clean, toilets always perfect and with lot of space even if you need to change your baby. We will be back every time we want a perfect burger king meal.

Really sick of going through the drive through and never getting what I order. Multiple times I have been and 90% of the time… they miss something out. I ask for a double whopper and they give me a single and charge me for a double … just fed up with it and it really lets the place down … sort it out 👎

Love butgerking but sure they shrunk everything we go? However, the service was fantastic and the meal....very tasty..... I had a vanilla shake but I've never tasted that flavour before...but still enjoyed it.

I went today a little apprehensively, I've previously skipped it after bad reviews. My experience was good. It was clean. The food was tasty and made within about 5 minutes. The only negative I have is likely more to do with the brand rather than the restaurant. The double melt burger was the most sorry excuse for a burger and possibly the furthest thing away from an advertised burger I've ever received. It looked nothing like the advertisement at all.

I ordered and paid for a double whopper but I received a single whopper. So I was overcharged. Quite poor, considering how expensive their food is in the first place.

Terrible service, horrible food, never use this fast food chain.

I'm a dinosaur and I don't like them machines when you go in, I almost walked out but it will be a very long time before I go back

Been twice, both times left waiting in a queue along with other cars in drive through for over 15 mins. Both times orders totally cocked up. Second time ordered 3 meals, 1 with no mayo. Came with mayo and no fries for any meals after waiting about 15 - 20 mins. Wont be going back. 3 disappointed kids again.

OMG. I'm now a BK breakfast convert. No more maccys or greggs. Best bacon egg and sausage, the bun is amazing too. BK at Logistics North, Greater Manchester 🙌

I had a fantastic experience at Burger King, with Sam providing exceptional service that truly made my visit memorable!

This was my first time i live in farnworth it is so easy to get there, they have a free car park, good air con, the burguer was delicious and my onion rings so crunchy, refill for soft drinks, you can eat inside or outside, they bring your food to the table, staff so nice and kind.

Food salty as funk no matter what you get. Drive thru none existent, you have to wait sat in your car everytime for your order. Sometimes over 15minutes wait, cars queuing behind, in front etc. The drive thu is a sit and wait ages service.

Worst service and atmosphere clearly no staff wanted to be there waited 20 mins for food no acknowledging of the wait no smile nothing very rude will not return

New place. Food was dry, overcooked and stoned cold and we only ate it in their carpark! Food was cold on delivery the week before to but put it down to slow delivery guy. No it's cold if you go to the restaurant to. Very disappointed. Won't return. Avoid.

Brilliant service hot and well made food 👌

Decided to give this place a go. Very friendly staff. The host(s) showed me how to order on the kiosk. Fast service and great food!!

Polite staff and friendly environment! Store has come a long way since first opening!

Love this Burger King, very convenient for me living 15 minutes away and love a whopper after a long day at work, would recommend it 10/10 :)

Food excellent as always. Staff very friendly and helpful

Ordered via just eat missed drinks and food freezing and cheese missing off order . Stay away

Avoid at all costs, personality of staff is shocking, the drive thru would be quicker to make your own food. Shocking service 👎

Lots of staff, ordered on app, but wouldn't let me click the in my way button when i was close to restaurant, so had to wait, one burger was ready and had been put on side but there was a long wait for other to be made, so first burger was cold when I got home. nice clean restaurant but is quite new.

I was greeted by Sam’s lovely smile and was really happy with his help as I was abit confused on the menu choice as it was my first time thank you Sam would happily return when passing

Drove here 30mins before closing to find the doors locked and the drive through shut off. Apparently they like an early finish.

Excellent service very polite staff. The store seems to have progressed a lot since opening I was shown how to use the kiosks properly by a member of staff

Staff were friendly, polite and efficient.

35mins to serve me my food, after I had paid, and I was the only customer in there. Staff busy chatting

Waited 2 hours for food still not arrived. Where is it .

Disgraceful service - 20 mins wait for them to pass over a tub of ice cream! Ended up asking for it as we had to leave and no apology or anything from the assistant 😡

3rd time coming here, thought I'd give benefit of the doubt and still thoroughly disappointed, first two times we waited more than 50 minutes for our orders to then be told we were forgotten about. This time I was told to park up straight away and was given attitude being told it was busy, there was 1 other car Infront of me and no one In store... What happened to the times where food service was still a thing?

Much better than McDonald's in Walkden 👍🏻

Thank you for opening up so close

Went through the DT tonight on bridgewater avenue and WOW the hospitality was a 100/10. I didn’t catch the employee name but they had long hair (tied back!) and glasses! Food was great but the service was the best hospitality I’ve had for a long time!! Seeing lots of low rated reviews especially during the first few weeks of opening … remember be kind you can train until your hearts content but it’s always tricky when a new business opens!!

Went today ordered at kiosk stood for a while had to ask if anyone was serving. Waited ages for order when finally arrived the burger was barely warm as we're the chips the coffee got poured away as it was undrinkable. Short staffed didn't see any manager, long queues at drive through who seemed to get priority over custoners inside. Wont be returning. Need more staff.

Second visit to this burger king. First visit was good as there was hardly anyone in. Today was a totally different story. Busier with lunchtime customers but still not overly busy. Not sure who was in charge but they need some management training. Who I assume was the manager was creating burgers as soon as they were ordered but no one was cooking the fries. Hence a pile of burgers in the warming area waiting for fries. The three young staff didn't look like they had a clue what they were doing and just kept looking at the screens as if the fully prepared meal was going to jump out at them. Only good thing was the fries and that was because they were freshly cooked. Would never go at a lunchtime again if at all

Lovely new Restaurant Staff very pleasant very helpful, Food was very good could not fault anything amazing

Really enjoyed visiting this Burger King. The staff weee pleasant and helpful. The restaurant was clean and tidy. One of the best experiences I have had when visiting a restaurant

Ella and kerry gave amazing service and the food was amazing

Food was nice and hot, Service a little slow and hesitant but understandable as its a new restaurant All toilets being Unisex unnecessary, I know it's supposed to cater to all but actually has the opposite effect.

This was the 2nd time was made to park on the side of a drive thru order had to wait 30min for my meal eventually I got fed up and went in side to get my meal it still wasn’t ready. In the evening this place is run by kids they don’t know what they’re doing. 3 people had the same issue today in front of me we had to go inside to check when our meal was coming to our cars . What’s the point of having drive thru…

need more staff on people waiting on food for over 30 minutes and then getting told they don’t have the food they ordered b can’t give refund

Took them an hour to get a driver, then it took 45 mins to prepare the food while driver was at the place, then arrived cold. I got the cheesy bacon chips, the only reason they had cheese on them appeared to be to stick the staffs hair to my chips. Vile amounts in my box. Would never ever go near this place in the future.

Went to collect some food that hadn't been delivered Exchanged medium for large for inconvenience and Drink

You have got to remember it's just opened. Jan 2024... The staff are great, and you can see they are just getting into an operational rhythm. Hence the 4 star on service (was tempted to put to 5 as I know they will get there)

After 25 minutes of waiting for my order I asked for refund because my brake was ended. Slow and lazy crew. Avoid that place

First and last time coming to this franchise in cutacre the service was poor waiting 15 mins at the service window all staff disappeared and when we finally got the food it was basically thrown into the bag

Decided to try this burger king as I had a voucher to redeem. Started off by using the kiosk, my order came to £22 but the kiosk wouldn't accept my voucher for a free burger. Went to an actual till to redeem it and they tried charging me £28 - said it was because of tax? I queried it as the kiosk was £22. Kept saying that's the price until finally another colleague came over and verified it was wrong. Rule number one is you don't say in front of the customer they are wrong. Tried fixing it but still charged me £26 which was still wrong. Now waiting for a refund which took a long time to sort out. I appreciate trying to help however the manager was stood at the back, didn't come over once to help as clearly the staff wasn't sure what they were doing and how to process it through the till. Staff also don't wear gloves or hair nets which I noticed. All in all, need better training at basic till skills and customer service and manager needs to step up and actually manage

Breakfast menu not displayed at drive thru at 9:00am. Looked up menu online and ordered a sausage and egg sandwich. Told “sorry, we don’t do egg would you like to add bacon instead”? Yes I replied with brown sauce and hash browns and a black coffee. In spite of being the only person in sight I was asked to park up and they would bring it out to me. No bacon added and given ketchup instead of brown. Tried this place 3 times now and similar story on each occasion. Won’t be bothering again. Seriously need to get their act together or won’t be open in 12 months time.

Opening flaws seem to have gone. Everything was brilliant.

I am a big fan of burger King, however this trip not so good, very busy with delivery orders, seemed a little manic, from order to collection was okay just seems the burgers could be warmer, fries were hot, I know its a newer store, hope once it works out the issues,

It's the closest burger king to meeeeeeeer

The Staff are really helpful, especially when the app isn't ME friendly lol 👍

Don't know if it is official Burger King restaurant or not. Still after more than a month from opening there's no reliable information about this place on the restaurant's website (in the internet is closed when in fact is open) Restaurant is working at the random hours, actual opening hours don't match with the information given to the customers at the front doors label (recently that sticker was removed). Maybe shortly that place will become a proper Burger King restaurant.

Love having a decent burger drive thru nearby

Better fries, better burgers, and better hot chocolate than maccies, what more can I say

Ordered a bacon double XL meal It was stone cold it wasn’t even hot enough to even melt the cheese slice that was on it !! Also hot Side order 20 onion rings That Assembled rubber rings ! It’s a shame Because it’s New i was hope it was fresh

Arrived 12 mins till closing. Staff were friendly and said no need for my apologies, thanks girl behind counter.

Clean, new, and bogof on bean burgers 🍔

AVOID CHICKEN! Ate here a few days ago, and I got chicken nuggets. Tasted fine at the time, but been really poorly with food poisoning symptoms for the last few days. Definitely not anything else i’ve eaten as home kitchen extremely clean and i eat the same things regularly at home. Felt so poorly the nuggets were definitely undercooked. Shame as place itself seemed clean and everyone else enjoyed their food but would worry about eating here again.

No good anymore like most fast food

Long waits, poor food, over priced

I know it's only been open around 3-4 but they need to train their staff on tills and be a bit more faster serving you.

Shambles! Meal returned twice, wrong order. Cold food, cold coffee. Poor service. Nothing more to add. Avoid!!

Drive through after work. Quick , hot tasty food Excellent service

Great first visit although the service was extremely slow. Food was hot and enjoyable, although the prices are slightly higher than other BK franchises.

Great visit with my daughter. Service was good, food hot and the order was correct. Great shout out to the lady cleaning around, lovely person!

I went to order a chicken burger with my family also ordering and I ended up getting some chips and no burger and still ended up full price

Kids meal had nuggets literally dripping with oil, 2 of the self ordering terminals weren’t responding to touch and staff were happy to ignore me standing at the counter. Food was slow and upon arrival was cold, the chips weren’t awful but that’s the best compliment can give. Bit weird about thier sauces . Not worth it for the price.

Turned up and ordered at the drive through. Waited about half hour to get to the window as it was busy. Was told my card hadn't gone through and asked to tap again. Now I have been charged twice two different amounts! Attempting to contact them to get money back is impossible. Got given totally wrong meal so went in to even more disorganised chaos. Took 3 attempts to get it right. Understand that it's a new location but they should be looking to get more experienced staff from other locations to train. Just a nightmare before Christmas!

BK is great, but as a new restaurant I'd expect to see loads of staff and for it to be spotless but every other table needed a good wipe and the food took a little longer than expected because of the short staffing. Wasn't overly busy to account for the experience but hasn't put us off going again.

Arrived at 20:28 with 4 cars in front of me. It took until 20:58 for me to receive my single Whopper from the drive through. This is not fast food!!!! I may as well have gone in and made it myself. Terrible service!!!?? And if I had gone yesterday it would have only cost £1.99 instead of £6.49. Genuinely ridiculous!!!!!

Shocking , service was horrendous and staff didn’t have a clue

The Kiosk to order didn't work properly, the staff didn't really know what they were doing. The burger I got looked like it had been done as part of a play school project. Not sure how well this restaurant is going to do if it continues like this.

The food was hot, fresh and tasty. We ate inside. The area was clean. Staff were polite and friendly. Also gets points for having (very clean) gender neutral toilets. Glad you are progressive and forward thinking.