Based on 225 opinions finded in 1 websites
Based on 225 opinions finded in 1 websites
Nº 455 in 784 in Bolton
Opinions
Ordered bacon double cheese and got a cheeseburger with gerkins no bacon and ketchup / mustard.. so wrong burger. Just don’t understand how hard it is?
Laura Smith . 2024-12-22
MORE AT Google
This place to bed this area delivery drive waiting 1hr everyday he's not making order al customer waiting long time not receive order this Aaron guy not listening properly not coming any more here to bed how's responsibility have here
Essa Jaspal . 2024-12-18
MORE AT Google
Great customer service, Amazing food hot and fresh Clean environment to dine in , really happy with my experience with this Burger King restaurant
Maria Forson . 2024-12-17
MORE AT Google
Amazing food Good place to go for amazing service hot / fresh food
Grace Jarvis . 2024-12-16
MORE AT Google
great food great service would recommend
Abbey Farmer . 2024-12-11
MORE AT Google
Great store great food and great staff and great value for money
Joshua Dennett . 2024-12-11
MORE AT Google
left our onion rings out of our order. when we returned we just had the onion rings past to us. looked straight at us expecting us to just walk away with no word of an apology
Fez McTang . 2024-12-06
MORE AT Google
I love thsi restaurant, my new favourite burger king. People working there were really nice and the food was good and hot and i didnt have to wait for long either
Tracy Gamer . 2024-12-04
MORE AT Google
Very very lazy staff food preparation is taking so long. You have to wait for your order half an hour specially after 10 o’clock.
Rasool Wali (Mangal) . 2024-12-01
MORE AT Google
Lovely hot food , quick service ,clean and tidy .
Valerie Godley . 2024-11-23
MORE AT Google
No drinks machine working Food was awful for the price
R H . 2024-11-20
MORE AT Google
Painfully slow no matter how you order in store, drive thru or pre order always a long wait of upto 25 minutes.
Benjamin . 2024-11-07
MORE AT Google
1 part of the meal had to be sent back to be corrected due to being made incorrectly. As it was a takeaway order if we hadn't checked before we left this would have been awful - cheese on burger for someone with an intolerance.
Sarah Stevens . 2024-11-07
MORE AT Google
To be honest, I'm not sure many people will read a review about a Burger King, but I'll add my thoughts nevertheless. Probably the same I've though of BK for the last 10yrs really - overpriced and slow, but tastier food than their big M rival. This being said I noticed last night that they are doing a similar £5 deal which was basically equivalent to a BBQ Double Cheeseburger, fries, drink and side (I had Onion rings). It was still slow to be served but it was just about right what I wanted - my first option was a deluxe chicken burger and without the onion rings would have set me back a further £5. So at least there is choice now and you don't need a bank loan. And the reward app I downloaded also seems quite generous compared to the other burger place. Not amazing, but not awful either
Ciro Ragozzino . 2024-11-06
MORE AT Google
Thursday....at 7am.. Main door locked. I have asked why. They said the 24 hours open "restaurant" still closed till 9am. Wtf?! All lights on,even the drive thru pole... Dont call 24 hours open if actual not.... 🤬
Shadow Hahod . 2024-10-17
MORE AT Google
Abrasive and unhelpful staff. Won’t be going here again
C Locke . 2024-10-11
MORE AT Google
Always have to park and wait at the drive through. Brought my order out recently and had forgotten part of the order, the lady went back inside and then after 10 minutes I had to go and knock on the window, to which she seemed surprised I wanted the rest of my order before it all went cold.
Rob McClellan . 2024-10-05
MORE AT Google
Been here twice and the service and speed of this place is beyond awful Ordered the most simple things and it was waiting for 10 minutes along with 4 other cars
Jon Butterworth (Jax) . 2024-10-04
MORE AT Google
Well yesterday I wasn't very happy but technically probably wasn't the staff's fault they were waiting for a delivery of drink but they didn't have any notices before we ordered the food they told us that now we've got to order on those machines because they don't do it through the till no more I don't know how true that is but I went through and ordered it through those machines and when I got to the drink set up there was no fizzy drinks available I asked the assistant and she said to me that there is no drinks available we are waiting for a delivery and I was thinking to myself well why didn't you put a notice and say that there is no drinks available before ordering not very helpful maybe a notice board would have been better to have up to say we haven't got any drinks we have only got this that this stuff and then people would know what they have and what they haven't got.
SUPERSONIC WBRFM . 2024-10-02
MORE AT Google
Just too slow.. it's meant to be fast food and it's slow food.
Christian Wolstencroft . 2024-09-29
MORE AT Google
Can't fault them. They always get the order right which is rare these days. Keep it up.
Scott . 2024-09-26
MORE AT Google
Burger king Breakfasts. So called for a breakfast had two meals which weren't cheap £14.85 in total but they were nice yet little difference in styles 1 was a breakfast king meal with hashbrowns and a drink and one ultimate breakfast meal still feel cheated mind. If you get hashbrowns with the meal don't get two as there's enough just in one and the main difference was one had a flat sausage the other a burger patty. Sauce came separate not on the sandwiches so not sure i paid through nose for that too. The inside of the drivethrough was clean as were the toilets and service was ok however id go with a list of what you want in mind as I asked them to recommend which I think was my downfall. All in all I'd have another breakfast from burger king but I'd try other restaurants too to see the differences. I also think they should advertise the breakfasts more and add it as a section to the app to allow people to find the restaurants and a list of offerings as im sure more would want it if they new where to get it from
Mark Winfield . 2024-09-20
MORE AT Google
£10+ for a burger and fries!! For tge burger, it had obviously sat around for a long time, the cheese was hard and dried out, the bun was not that fresh either, and a lot of mayo. Presentation was sloppy too, chips were warm and had a good crunch. Would not rush back to here..
Es Dubya . 2024-09-11
MORE AT Google
The food is nice but you have to wait a long time for your order
eva eva . 2024-09-08
MORE AT Google
An absolutely stunning triple whooper with cheese. Perfect amount of salt on the fries. First visit. It's a bit of a drive for us. Well worth it. Our dog enjoyed the plain double cheese burger. She kept looking for second helpings. Served by a very nice chap. In the words of Arnold 'I'll be back'.
Miguel Cardona . 2024-09-06
MORE AT Google
Service very slow, had to wait quite a long time for order and restaurant wasn’t busy. You can only order by electronic kiosks. Expensive for a fast food place
Thomas Haslam . 2024-08-25
MORE AT Google
Anna has been really kind and patient and went above and beyond to help an issue ahead with my order
Yiannos Georgantas . 2024-08-22
MORE AT Google
Ordered a beef melt burger meal, on thr picture nice burger with cheese, received the burger dry with no cheese and I had to ask two people for my drink, I was the only customer at the time. God help it if there busy.
Craig Holmes . 2024-08-21
MORE AT Google
Just hit the spot, not sure but up north the burgers taste so much better than down south 😋
Michaela S . 2024-08-16
MORE AT Google
I always order from this BK and today they messed up my order. Burger was missing and then I rang up and they did not provide any compensation. Never ordering from here again.
Kamran Amjad . 2024-08-15
MORE AT Google
Been to this new Burger King s few times now fast with good service & great food. It does get busy around lunch time for about an hour & a half from 12pm.
Wayne Greenhalgh . 2024-08-14
MORE AT Google
It was fun & lively. The food was amazing and the staff where all amazing 👏 10/10
vivian agbonlahor . 2024-08-09
MORE AT Google
Apparently this is a “bacon” double cheeseburger, nothing like the pictures, very disappointing.
jess foran . 2024-08-05
MORE AT Google
brilliant service and brilliant quality of food
louie barratt . 2024-08-03
MORE AT Google
great place with amazing staff and food !
Mercedez Camilleri . 2024-08-02
MORE AT Google
Nice burger king enjoyed it fresh food🙌🏻
Tom Henniker . 2024-08-01
MORE AT Google
Food was fresh and hot. Limited choice on the fizzy drinks bar. Tables a little cluttered with previous customer trash. Bit of a odd spot for parking arrangement.
Davey Mach . 2024-07-29
MORE AT Google
Quick service. Staff were friendly and helpful
Sam Orrell . 2024-07-29
MORE AT Google
Terrible. Got the order wrong 4 times, took 4 members of staff and a manager to get a plain cheeseburger right. Staff attitude got worse with each wrong attempt, despite myself being nice.
A Z . 2024-07-29
MORE AT Google
Burgers seem smaller, coffee only half full, if you ask for extra cheese slices and pay, you still only get one.
jeffrey dale . 2024-07-26
MORE AT Google
New restaurant. Good parking and drive through
michael gallear . 2024-07-22
MORE AT Google
Service was really slow, and when the food eventually arrived, the burger was Luke warm, and the fries were only slightly warmer. Staff seem disinterested.
John Comerford . 2024-07-18
MORE AT Google
Went for drive through for a double cheeseburger meal on a Sunday afternoon. Was asked to parked up behind a queue of two cars who seem have been waiting there for a while. We waited 20 minutes still no sign of food. Surprisingly plenty of empty seats in the restaurant just don't see why it could take so long for preparing a meal...too many online orders maybe? I had to get of car to ask the staff inside and food served 5 minutes later. Anyway, we have been late for my daughter's tennis class because of the overtime waiting. Nearly half hour waiting time I could have got food served dinning in a restaurant.
Sam Liang . 2024-07-14
MORE AT Google
.not been BK for a long time burger not as good as they used to be
glenn cannon . 2024-07-10
MORE AT Google
Food was hot and everything was very quick and nice but we did have to park up and wait for 15 mins but everything else was perfect :)
alicia sousa . 2024-07-09
MORE AT Google
Probably one of the worst place to have your lunch. Food like any BK , staff horrible. They just don't know what's that " customer service "
Gabriel Garcia . 2024-07-09
MORE AT Google
Excellent service and food cooked perfectly
jeffrey mulrooney . 2024-06-28
MORE AT Google
The best Burger King I had never been. This is the 5th time I came with my family and honestly everything is unbelievable good. Food fresh and hot, staff is always happy to help, tables and chairs clean, toilets always perfect and with lot of space even if you need to change your baby. We will be back every time we want a perfect burger king meal.
Juan Carlos Gonzalo . 2024-06-25
MORE AT Google
Really sick of going through the drive through and never getting what I order. Multiple times I have been and 90% of the time… they miss something out. I ask for a double whopper and they give me a single and charge me for a double … just fed up with it and it really lets the place down … sort it out 👎
nathan shaw . 2024-06-19
MORE AT Google
Love butgerking but sure they shrunk everything we go? However, the service was fantastic and the meal....very tasty..... I had a vanilla shake but I've never tasted that flavour before...but still enjoyed it.
Andrew Hurst . 2024-06-17
MORE AT Google
I went today a little apprehensively, I've previously skipped it after bad reviews. My experience was good. It was clean. The food was tasty and made within about 5 minutes. The only negative I have is likely more to do with the brand rather than the restaurant. The double melt burger was the most sorry excuse for a burger and possibly the furthest thing away from an advertised burger I've ever received. It looked nothing like the advertisement at all.
Scott C . 2024-06-01
MORE AT Google
I ordered and paid for a double whopper but I received a single whopper. So I was overcharged. Quite poor, considering how expensive their food is in the first place.
D B . 2024-05-31
MORE AT Google
Terrible service, horrible food, never use this fast food chain.
James Stewart . 2024-05-27
MORE AT Google
I'm a dinosaur and I don't like them machines when you go in, I almost walked out but it will be a very long time before I go back
Gillian Pyatt . 2024-05-24
MORE AT Google
Been twice, both times left waiting in a queue along with other cars in drive through for over 15 mins. Both times orders totally cocked up. Second time ordered 3 meals, 1 with no mayo. Came with mayo and no fries for any meals after waiting about 15 - 20 mins. Wont be going back. 3 disappointed kids again.
i life hacked it again . 2024-05-24
MORE AT Google
OMG. I'm now a BK breakfast convert. No more maccys or greggs. Best bacon egg and sausage, the bun is amazing too. BK at Logistics North, Greater Manchester 🙌
chetan Mistry . 2024-05-18
MORE AT Google
I had a fantastic experience at Burger King, with Sam providing exceptional service that truly made my visit memorable!
Samuel Croughan . 2024-05-13
MORE AT Google
This was my first time i live in farnworth it is so easy to get there, they have a free car park, good air con, the burguer was delicious and my onion rings so crunchy, refill for soft drinks, you can eat inside or outside, they bring your food to the table, staff so nice and kind.
Neritza Franco . 2024-05-11
MORE AT Google
Food salty as funk no matter what you get. Drive thru none existent, you have to wait sat in your car everytime for your order. Sometimes over 15minutes wait, cars queuing behind, in front etc. The drive thu is a sit and wait ages service.
Martin Pilkington . 2024-05-08
MORE AT Google
Worst service and atmosphere clearly no staff wanted to be there waited 20 mins for food no acknowledging of the wait no smile nothing very rude will not return
Rick Perez . 2024-05-06
MORE AT Google
New place. Food was dry, overcooked and stoned cold and we only ate it in their carpark! Food was cold on delivery the week before to but put it down to slow delivery guy. No it's cold if you go to the restaurant to. Very disappointed. Won't return. Avoid.
debbie walsh . 2024-05-02
MORE AT Google
Brilliant service hot and well made food 👌
Callum Jefferies . 2024-04-28
MORE AT Google
Decided to give this place a go. Very friendly staff. The host(s) showed me how to order on the kiosk. Fast service and great food!!
Se'Jay Talkz . 2024-04-27
MORE AT Google
Polite staff and friendly environment! Store has come a long way since first opening!
Jenson Barlow . 2024-04-23
MORE AT Google
Love this Burger King, very convenient for me living 15 minutes away and love a whopper after a long day at work, would recommend it 10/10 :)
Cloenka . 2024-04-22
MORE AT Google
Food excellent as always. Staff very friendly and helpful
Jeanette Lewis-Parker . 2024-04-21
MORE AT Google
Ordered via just eat missed drinks and food freezing and cheese missing off order . Stay away
Craig Seals . 2024-04-12
MORE AT Google
Avoid at all costs, personality of staff is shocking, the drive thru would be quicker to make your own food. Shocking service 👎
David Mylett . 2024-04-09
MORE AT Google
Lots of staff, ordered on app, but wouldn't let me click the in my way button when i was close to restaurant, so had to wait, one burger was ready and had been put on side but there was a long wait for other to be made, so first burger was cold when I got home. nice clean restaurant but is quite new.
Neil Morrison . 2024-04-07
MORE AT Google
I was greeted by Sam’s lovely smile and was really happy with his help as I was abit confused on the menu choice as it was my first time thank you Sam would happily return when passing
Brandon Heyes-riley . 2024-04-06
MORE AT Google
Drove here 30mins before closing to find the doors locked and the drive through shut off. Apparently they like an early finish.
Alfie Morris . 2024-04-05
MORE AT Google
Excellent service very polite staff. The store seems to have progressed a lot since opening I was shown how to use the kiosks properly by a member of staff
Poppy Challinor . 2024-04-02
MORE AT Google
Staff were friendly, polite and efficient.
wendy Green . 2024-04-01
MORE AT Google
35mins to serve me my food, after I had paid, and I was the only customer in there. Staff busy chatting
Ian Coles . 2024-03-30
MORE AT Google
Waited 2 hours for food still not arrived. Where is it .
Jayne . 2024-03-28
MORE AT Google
Disgraceful service - 20 mins wait for them to pass over a tub of ice cream! Ended up asking for it as we had to leave and no apology or anything from the assistant 😡
Michelle Midgley . 2024-03-26
MORE AT Google
3rd time coming here, thought I'd give benefit of the doubt and still thoroughly disappointed, first two times we waited more than 50 minutes for our orders to then be told we were forgotten about. This time I was told to park up straight away and was given attitude being told it was busy, there was 1 other car Infront of me and no one In store... What happened to the times where food service was still a thing?
Decadence Apparel . 2024-03-24
MORE AT Google
Much better than McDonald's in Walkden 👍🏻
derek price . 2024-03-21
MORE AT Google
Thank you for opening up so close
Thomas Hill . 2024-03-14
MORE AT Google
Went through the DT tonight on bridgewater avenue and WOW the hospitality was a 100/10. I didn’t catch the employee name but they had long hair (tied back!) and glasses! Food was great but the service was the best hospitality I’ve had for a long time!! Seeing lots of low rated reviews especially during the first few weeks of opening … remember be kind you can train until your hearts content but it’s always tricky when a new business opens!!
Natalie Jones . 2024-03-12
MORE AT Google
Went today ordered at kiosk stood for a while had to ask if anyone was serving. Waited ages for order when finally arrived the burger was barely warm as we're the chips the coffee got poured away as it was undrinkable. Short staffed didn't see any manager, long queues at drive through who seemed to get priority over custoners inside. Wont be returning. Need more staff.
Kathleen Walker . 2024-03-07
MORE AT Google
Second visit to this burger king. First visit was good as there was hardly anyone in. Today was a totally different story. Busier with lunchtime customers but still not overly busy. Not sure who was in charge but they need some management training. Who I assume was the manager was creating burgers as soon as they were ordered but no one was cooking the fries. Hence a pile of burgers in the warming area waiting for fries. The three young staff didn't look like they had a clue what they were doing and just kept looking at the screens as if the fully prepared meal was going to jump out at them. Only good thing was the fries and that was because they were freshly cooked. Would never go at a lunchtime again if at all
Amanda Jones . 2024-02-27
MORE AT Google
Really enjoyed visiting this Burger King. The staff weee pleasant and helpful. The restaurant was clean and tidy. One of the best experiences I have had when visiting a restaurant
James Ward . 2024-02-23
MORE AT Google
Lovely new Restaurant Staff very pleasant very helpful, Food was very good could not fault anything amazing
Karen Wilson . 2024-02-23
MORE AT Google
Ella and kerry gave amazing service and the food was amazing
Hannah Myers . 2024-02-23
MORE AT Google
Food was nice and hot, Service a little slow and hesitant but understandable as its a new restaurant All toilets being Unisex unnecessary, I know it's supposed to cater to all but actually has the opposite effect.
Samuel Jay . 2024-02-14
MORE AT Google
This was the 2nd time was made to park on the side of a drive thru order had to wait 30min for my meal eventually I got fed up and went in side to get my meal it still wasn’t ready. In the evening this place is run by kids they don’t know what they’re doing. 3 people had the same issue today in front of me we had to go inside to check when our meal was coming to our cars . What’s the point of having drive thru…
Billy Patel . 2024-02-08
MORE AT Google
need more staff on people waiting on food for over 30 minutes and then getting told they don’t have the food they ordered b can’t give refund
Alivia . 2024-02-07
MORE AT Google
Took them an hour to get a driver, then it took 45 mins to prepare the food while driver was at the place, then arrived cold. I got the cheesy bacon chips, the only reason they had cheese on them appeared to be to stick the staffs hair to my chips. Vile amounts in my box. Would never ever go near this place in the future.
Blake Macdonald . 2024-02-07
MORE AT Google
You have got to remember it's just opened. Jan 2024... The staff are great, and you can see they are just getting into an operational rhythm. Hence the 4 star on service (was tempted to put to 5 as I know they will get there)
Andy wright . 2024-02-06
MORE AT Google
Went to collect some food that hadn't been delivered Exchanged medium for large for inconvenience and Drink
Ian Patterson . 2024-02-06
MORE AT Google
After 25 minutes of waiting for my order I asked for refund because my brake was ended. Slow and lazy crew. Avoid that place
Sebastian Kulwikowski . 2024-02-05
MORE AT Google
First and last time coming to this franchise in cutacre the service was poor waiting 15 mins at the service window all staff disappeared and when we finally got the food it was basically thrown into the bag
Adele O'Neill . 2024-02-04
MORE AT Google
Decided to try this burger king as I had a voucher to redeem. Started off by using the kiosk, my order came to £22 but the kiosk wouldn't accept my voucher for a free burger. Went to an actual till to redeem it and they tried charging me £28 - said it was because of tax? I queried it as the kiosk was £22. Kept saying that's the price until finally another colleague came over and verified it was wrong. Rule number one is you don't say in front of the customer they are wrong. Tried fixing it but still charged me £26 which was still wrong. Now waiting for a refund which took a long time to sort out. I appreciate trying to help however the manager was stood at the back, didn't come over once to help as clearly the staff wasn't sure what they were doing and how to process it through the till. Staff also don't wear gloves or hair nets which I noticed. All in all, need better training at basic till skills and customer service and manager needs to step up and actually manage
Bushbaby . 2024-02-03
MORE AT Google
Breakfast menu not displayed at drive thru at 9:00am. Looked up menu online and ordered a sausage and egg sandwich. Told “sorry, we don’t do egg would you like to add bacon instead”? Yes I replied with brown sauce and hash browns and a black coffee. In spite of being the only person in sight I was asked to park up and they would bring it out to me. No bacon added and given ketchup instead of brown. Tried this place 3 times now and similar story on each occasion. Won’t be bothering again. Seriously need to get their act together or won’t be open in 12 months time.
Jonathan Fox . 2024-01-26
MORE AT Google
Opening flaws seem to have gone. Everything was brilliant.
James C . 2024-01-24
MORE AT Google
I am a big fan of burger King, however this trip not so good, very busy with delivery orders, seemed a little manic, from order to collection was okay just seems the burgers could be warmer, fries were hot, I know its a newer store, hope once it works out the issues,
Duncan Farrant . 2024-01-21
MORE AT Google
It's the closest burger king to meeeeeeeer
xxwidowxx “PumpedUpLoan” 8098 . 2024-01-20
MORE AT Google
Don't know if it is official Burger King restaurant or not. Still after more than a month from opening there's no reliable information about this place on the restaurant's website (in the internet is closed when in fact is open) Restaurant is working at the random hours, actual opening hours don't match with the information given to the customers at the front doors label (recently that sticker was removed). Maybe shortly that place will become a proper Burger King restaurant.
Patryk Mędrala . 2024-01-19
MORE AT Google
The Staff are really helpful, especially when the app isn't ME friendly lol 👍
Paul Eden . 2024-01-19
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West
6 Opinions
We ordered a doner kebab and double cheeseburger from one of the eat apps. The estimated delivery time kept changing and got later and later, very frustrating when the rest of the family were tucking into food that had arrived on time. It took well over an hour in the end which might have been ok given it was Good Friday, but the fact we kept getting messages saying it was coming, then it didn’t, then another message saying another 15 mins and so on, it was a farce. The doner kebab was just doner meat on chips, no bread. I’m half Turkish and know that a doner kebab comes with bread. The doner meat was pale and didn’t taste good. My cheeseburger was bland and the meat tasted cheap. The chips were good because I like soggy chips. The Oreo milkshake was very good. I called to ask for a refund, even if only partial, but was told no, the most they offered was a free milkshake next time. No good to us as there will not be a next time!!
433 Opinions
April 2023 Very disappointed in my experience at Prezzo. My daughter who is 7 ordered a child's menu spaghetti and informed me she had metal in her mouth. Spat the metal out and yes there was a big sharp piece of metal in her food. Very large lump. Very concerned this could have been very dangerous if she had swollowed or ingested the metal. Informed the waiter. Had to ask for the plate to be removed and new food ordered. No apology from the chef or senior management which I would expect from a serious incident. No concern or reassurance provided for my daughter that was very distressed from metal hurting her teeth. Extremely concerned about the experience.
638 Opinions
First time at this restaurant since it moved. Very impressed with food and service. Menu has good choices. All food arrived hot and was of good quality. The portion sizes were also good value for money. Based on our experience would certainly recomend.
9 Opinions
Good choice of starters and mains made choosing supper easy and food was served efficiently and on hot plates! Wide range of breakfast items including Virgin Mary appetiser.