Burger King in Bolton

Jamie was really helpful, he helped me work the self order, vmy phone never scans but he managed to sort it for me very polite helpful lad

It was just bread and meat, there was no pickles, onions and tomatos inside. There was no ice for drink and just coke diet and zero coke. Not any other options!!!!! Wasting money….

As of 05/03/2025 (Lunch) Taste：6️⃣ Environment：5️⃣ Seating：5️⃣ Service：5️⃣ Portion size：5️⃣ Value for money：🔟 *on a scale of ten Overall Score：60 / 100 Average cost per person：£4.99 💛💛💛💛💛💛💛💛💛💛 Burger King is giving away WHOPPER® burgers for free today only! All you have to do is download the app to claim yours—no purchase required! Interestingly, many people in the UK bring a cup of water and use the offer to enjoy a free burger in the store. British businesses are truly generous! 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻WHOPPER® 🤙🏻Regular Fries 🤙🏻Chilli Cheese Bites 👌🏻BBQ Double Melt 🤙🏻Cappuccino

This used to be an amazing place but now it's dead. Cold and unwelcoming. It's OK having all the fancy decor but it awful. Chips served cold so had to return them for more. Tables needed wiping and considering it was dead and staff weren't doing anything this wasn't done. Bad service in that respect. Come on gang get that buzz back. Employ kids with personality!!! Still crap!

Great wopper, as usual, fresh food and great service love the refillable drinks.

Dirty facilities every time you visit BK, food is overpriced for what it is

Chole was very helpful , very friendly and patient. Thank you

The whopper had was perfectly juicy, with a tender, charred patty that melted in my mouth. Topped with melted sharp cheddar, crispy bacon, and fresh lettuce, all sandwiched between a toasted bun. The flavors melded together flawlessly, leaving me craving another bite with every chew. I shed tears eating it

Quick service with postive customer service,Shauna the manager was very friendly and professional .

Probably the best food from any Burger King store I’ve ever had. Friendly staff and the food was fast and freshly made. Very impressed and will definitely return soon!

I would have not given a 1* if had the option. The young lady with a attitude who is there recently is arrogant, the way she talks to the staff. The other young blonde manager is brilliant dont know her name but she is bob on but she was not in as i would have spoken to her about this new one coming in and giving attitude towards staff.I have not seen the old managers for a very long time now as they were brilliant. Shame on the bunch who have come in as the old managers used to say you will see umpa lumpa’s here soon and they was right

I went there 20 minutes before closing time, was already closed. Ok, i understand it’s Sunday peoples are tired, but they are also hungry and fancy Burger King. Absolutely disappointing. Thanks a lot.

food was good fast service lovely staff

Amazing food the staff were lovely and polite toilets were clean will definitely be returning

Great food with really friendly staff. Service was quick and professional. The building was well maintained and cleanliness was of a high standard. Very impressed with this store and my experience 10/10 will be coming again

Staff didn't have a clue, got a hot chocolate and a coffee with our meal, both tasted bad, when we complained the girl behind the counter said it wasn't her fault that the machine was broken but was still serving hot drinks.

Manager is ok and a young lady there very helpful some others staff not helpful at all not knowing what their selling at all because that I don't ever comeback to that place

Great staff! Got and fresh food

Never any hiccups at Burger King

Lovely experience, would recommend!

Amazing fresh food and extremely friendly service

Shauna is lovely. Great service.

Today Thursday I went at 9 pm and they closed the door with key in front of my face. The two girls inside even said nothing. On the app and maps states that they closed at 10 pm. Disgusting ans really rude attitude. That two young girls obviously didn’t care about nothing. Should be a supervision for that kind of people.

Got given drinks that taste of soda water, the chips where stale cold and tasted disgusting of like chemicals the rudeness on the girl that served me 10 mins ago was redicylous

Great staff, better cleanliness. Great to see the stores coming along.

Manager chloe was very helpful a few nights ago

get english drivers than can understand what numbers sound like and making our food cold cause they don't understand basic English its insulting to be asked several times what we say ... recruit english drivers it helps everyone

Poor, I made the mistake of ordering from here after the first time. Needless to say I'm the fool. Delivered without the burger just fries and sides.

I made the mistake of ordering delivery from here several times, and each time it's been a disaster. I'm not sure how an order can get sent out without the actual burger, but, somehow they've managed to do this twice. It turns out waiting a year between orders does not, in fact, allow them time to improve. Won't be going to Burger King again.

Been the burgerking Bolton numerous times, can always guarantee to get the best service when Stacy is working very helpful and polite, always seems like she’s doing everything always rushed off her feet but still manages to deliver the best customer service.

This is the second time we have been given 1/2 a box of chips don't know what's going on with burger king Bolton

food was freezing when it arrived

Pretty much everything was missing

Food arrived absolutely freezing and later than originally stated.

Food freezing and poor quality and waited over an hour and half to be delivered from order time .

Food barely warm, cola warm and top it all, didn't receive full order as only 6 nuggets instead of 9. Terrible, won't be ordering from here again.

Ordered the Bacon Double XL and it was smaller than a double cheeseburger on the McDonald’s saver range for £1.99. Never again!

Shocking takeaway. I'll leave it there

chips and burger was colder than the drink cost best part of £18 and offered a partial refund off £5

got the completly wrong order, the tag was correct but the items in the bag were completely wrong

my Frozen Fanta Strawberry & Raspberry i paid extra for didnt come, my meals were cold, and they didnt answer the phone when i tried to ring them.

I ordered via justeat, I paid extra to get a fanta freeze with my meal and they completely missed it off. also the burger was luke warm at best. kids meals were both cold. tried to ring the restaurant and they didnt answer. Judging by the other reviews these issues have been happening for along time!

We only got 1/2 a box of chips each and they were not cooked properly but got a refund off just eat the rest of the order was cold very disappointed

the driver rang and was at the wrong address to start with. the food was more than just cold, I think perhaps, you just forgot to cook it! diabolical, couldn't get an answer from phoning and only offered just over £6 back on a £24 order! it wasn't a quarter cold, it was 100% cold. having to warm the food defeats the object of ordering food. would not recommend at all.

Freezing cold spent 25 pound on two burgers joke

They didnt send chips or a drink so I paid £13 for a cold burger!!!

Food was on time . One of the burgers were missing and the drinks had been packed in same bag as food so warm drinks, cold food.

Didn’t receive my order and waited over 2 hours for it to change delivery time 8 times, then for it to say delivered at 9:40pm! It’s currently 9:08 pm?????

Great service , delivery quality of the food . Chips excellent every thing warm and fresh just a bit pricey

absolute joke! 3/4 of the order was missing and the bits that did arrive were freezing! tried calling the restaurant multiple times to get hung up on every time

They don't bother filling the drinks machine with anything except basic coke. Fries were cold. £12 for a meal. Absolutely dreadful in every conceivable way. The burger was okay-ish but the cheese wasn't even melted.

The chips didn’t come with the meal and also it is all cold not happy

The fries were half empty and we paid 7 pound, the actual bag was not closed everything’s cold and the fries were cold.

Was ok, but as others have said, why put drinks in with the food, pit cools. Your Burgers or heats your drink up.

Gotta love paying £27 for cold food and my order being put back 4 times

Food was rubbish first time trying never again

Items missing, can’t get through on phone, dinner ruined, will not go again.

Have ordered from here previously and always been ok however this order took a very long time to be delivered and when the order arrived the food was stone cold and missing one of two burgers. Tried to call the restaurant multiple times with no answer. Couldn’t request a refund on the missing item as the process would only allow you to select the meal deal as a whole. Really disappointed unfortunately.

This item did not get delivered when trying to contact the driver he was very rude and put the phone down and now won’t answer

Food was cold and hard like it’s been sat there for days. I understand fast food isn’t high quality but it should at least be edible

food was cold it would of been ok otherwise

food was absolutely freezing cold no flavour what so ever and my drink was spilt on the burger so that was soggy absolute joke this place

Nice and hot very enjoyable very tasty

If your closed put your closed, drove 4 miles here and just spoke to workmen on site closed today , bad management skills

Arrived cold. Inedible and went in the bin. Customer lost ….

Cheesy bacon loaded fries had literally 6 fries in there and no bacon. All the food was cold

Not been delivered havnt hade it

Incorrect order yet again. Guess someone can’t read the orders correctly.

Food was good, but we made the mistake of ordering when peak office leaving time so the courier was sat in traffic which resulted in tepid food, a few mins in the Microwave and all was good, can't blame the courier for traffic issues

Tried using the app to use points for a meal, plus order another. Wasn't working. So had to go inside to get help, useless and tried through the restaurant the Manager said it didn't work but still took 600 points. He said they will go back on app in 5 minutes. Then he told us it would be 15 minutes. Guess what next day still not on. Bloody useless. Never going again.

COLD FOOD AGAIN! SORT IT OUT, ISTEAD OF ALLOWING FOOD TO BE DELIVERED COLD!

Would love to try but the last order they missed loads of food off. Will never try it again

Delivery was late. 1/2 a portion of fries. Food was stone cold , what am i paying £25 for. Telephone not being answered

Went on Wednesday evening the staff was friendly and the manager was lovely she helped with our order at the kiosk

Food was freezing cold, order was wrong

2nd time I have had missing items from my order they need to be more careful when processing orders or get them checked before dispatching to the driver. I know just eat will refund but that’s not a good service from them.

one whole meal was missing and no answer from the restaurant. avoid avoid.

Food all wrong. rang up 3 times no answer. went dont and was told that the manager who was hiding in the back and letting a young lad deal.with the iasue that he would not remake the items and that i av to get money bk.

Food was cold! Gave me the squirts! Ice cream misding from order. Whoever is running this franchise needs sacking and replacing with competent staff/management. Disgusting rip off!

ordered 5 slushies and was given no straws

got my food on time, but was missing my burger for my whopper meal, and the fries I got where made freezing by being stuffed between to cold drinks, very disappointed, I'm used to the food from here being cold but how do you miss the thing your restaurant is named after?

More to do with Burger King but sent nothing on the order correct and only one meal had to drive out to get it sorted what is the point!

Haven’t ordered for a long time,as order was always cold and items missing and just eat wouldn’t refund,decided to give it another go food arrived hot and exactly what we ordered!

lovely chicken royals and chicken nuggets not very warm though but tasted good

I received onion rings in stead of chicken nougats very disappointed

I paid £3.15 for a bottle of coca cola and it wasn't given. Just eat never refund me in recent months so I'm £3.15 down

nice food, very fresh fries, we get food fast

Virtually no chips and arrived cold

lovely and tasty nice delivery

Food was NOT delivered. I request a refund

delivery never arrived, couldn't get hold of the place to ask what was going on. Then nearly 2 hours later it says it's been delivered but certainly not to me

Missed off my ice cream I know I can get a refund but that’s no the point

was charged and didn't receive everything

This restaurant are a disgrace.there are always food items missing and when you try call they dont answer or they hang up and leave the line busy.I am a carer and when ordering food for the person i care for to have missing food and drinks is not good enough.Burger King should be ashamed how their staff and management are in this restaurant.

nice and hot Very tasty polite driver

traffic was busy the driver to the other side of bolton before making his way to us i have screen sots food was cold and completeky ruined. the driver was polite but just said roads where busy as an explanation to driving in the complete opposite direction from us then got stuck in traffic miles away.

No receipt was attached with my order

unfortunately the food was cold tried to microwave the chips to make them warmer but unable to warm up the chicken royals so disappointing the last few deliveries.

Food was stone cold and wet due to restaurant putting cold bottles on top of the food in the same bag

fresh,hot,so so tasty,great portions and the quality was unmatchable 10/10 id order again