Based on 4.693 opinions finded in 3 websites
Based on 4.693 opinions finded in 3 websites
Nº 504 in 784 in Bolton
Opinions
Manager chloe was very helpful a few nights ago
Daniel Gaw . 2024-12-19
MORE AT Google
get english drivers than can understand what numbers sound like and making our food cold cause they don't understand basic English its insulting to be asked several times what we say ... recruit english drivers it helps everyone
Sammy . 2024-12-12
MORE AT Just Eat
I made the mistake of ordering delivery from here several times, and each time it's been a disaster. I'm not sure how an order can get sent out without the actual burger, but, somehow they've managed to do this twice. It turns out waiting a year between orders does not, in fact, allow them time to improve. Won't be going to Burger King again.
Michael Gaskell . 2024-12-11
MORE AT Google
Poor, I made the mistake of ordering from here after the first time. Needless to say I'm the fool. Delivered without the burger just fries and sides.
Michael . 2024-12-11
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Been the burgerking Bolton numerous times, can always guarantee to get the best service when Stacy is working very helpful and polite, always seems like she’s doing everything always rushed off her feet but still manages to deliver the best customer service.
Sam William . 2024-12-10
MORE AT Google
food was freezing when it arrived
amanda . 2024-12-08
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This is the second time we have been given 1/2 a box of chips don't know what's going on with burger king Bolton
Norma . 2024-12-08
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Pretty much everything was missing
Lewis . 2024-12-08
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Food freezing and poor quality and waited over an hour and half to be delivered from order time .
gillian . 2024-12-03
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Food arrived absolutely freezing and later than originally stated.
Samantha . 2024-12-03
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Food barely warm, cola warm and top it all, didn't receive full order as only 6 nuggets instead of 9. Terrible, won't be ordering from here again.
Darren . 2024-12-01
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Ordered the Bacon Double XL and it was smaller than a double cheeseburger on the McDonald’s saver range for £1.99. Never again!
James . 2024-11-30
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Shocking takeaway. I'll leave it there
Howard Langley . 2024-11-29
MORE AT Google
chips and burger was colder than the drink cost best part of £18 and offered a partial refund off £5
Adam . 2024-11-26
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got the completly wrong order, the tag was correct but the items in the bag were completely wrong
Caitlin . 2024-11-25
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I ordered via justeat, I paid extra to get a fanta freeze with my meal and they completely missed it off. also the burger was luke warm at best. kids meals were both cold. tried to ring the restaurant and they didnt answer. Judging by the other reviews these issues have been happening for along time!
Danny Flynn . 2024-11-24
MORE AT Google
my Frozen Fanta Strawberry & Raspberry i paid extra for didnt come, my meals were cold, and they didnt answer the phone when i tried to ring them.
Danny . 2024-11-24
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We only got 1/2 a box of chips each and they were not cooked properly but got a refund off just eat the rest of the order was cold very disappointed
Norma . 2024-11-24
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the driver rang and was at the wrong address to start with. the food was more than just cold, I think perhaps, you just forgot to cook it! diabolical, couldn't get an answer from phoning and only offered just over £6 back on a £24 order! it wasn't a quarter cold, it was 100% cold. having to warm the food defeats the object of ordering food. would not recommend at all.
Toni . 2024-11-22
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Freezing cold spent 25 pound on two burgers joke
David . 2024-11-21
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They didnt send chips or a drink so I paid £13 for a cold burger!!!
Alison . 2024-11-18
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Food was on time . One of the burgers were missing and the drinks had been packed in same bag as food so warm drinks, cold food.
Kerry . 2024-11-17
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Didn’t receive my order and waited over 2 hours for it to change delivery time 8 times, then for it to say delivered at 9:40pm! It’s currently 9:08 pm?????
Kris . 2024-11-15
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Great service , delivery quality of the food . Chips excellent every thing warm and fresh just a bit pricey
Stanley . 2024-11-14
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absolute joke! 3/4 of the order was missing and the bits that did arrive were freezing! tried calling the restaurant multiple times to get hung up on every time
katie . 2024-11-14
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They don't bother filling the drinks machine with anything except basic coke. Fries were cold. £12 for a meal. Absolutely dreadful in every conceivable way. The burger was okay-ish but the cheese wasn't even melted.
Andrew Daffern . 2024-11-12
MORE AT Google
The chips didn’t come with the meal and also it is all cold not happy
Jennine . 2024-11-11
MORE AT Just Eat
The fries were half empty and we paid 7 pound, the actual bag was not closed everything’s cold and the fries were cold.
Diana . 2024-11-09
MORE AT Just Eat
Was ok, but as others have said, why put drinks in with the food, pit cools. Your Burgers or heats your drink up.
Stephen . 2024-11-08
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Gotta love paying £27 for cold food and my order being put back 4 times
Paul . 2024-11-06
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Food was rubbish first time trying never again
Charlie . 2024-11-03
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Have ordered from here previously and always been ok however this order took a very long time to be delivered and when the order arrived the food was stone cold and missing one of two burgers. Tried to call the restaurant multiple times with no answer. Couldn’t request a refund on the missing item as the process would only allow you to select the meal deal as a whole. Really disappointed unfortunately.
Katie . 2024-11-01
MORE AT Just Eat
Items missing, can’t get through on phone, dinner ruined, will not go again.
Nikki Owen . 2024-11-01
MORE AT Google
This item did not get delivered when trying to contact the driver he was very rude and put the phone down and now won’t answer
Gareth . 2024-10-28
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Food was cold and hard like it’s been sat there for days. I understand fast food isn’t high quality but it should at least be edible
Stacey . 2024-10-27
MORE AT Just Eat
food was cold it would of been ok otherwise
Mark . 2024-10-26
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food was absolutely freezing cold no flavour what so ever and my drink was spilt on the burger so that was soggy absolute joke this place
Logan . 2024-10-26
MORE AT Just Eat
Nice and hot very enjoyable very tasty
Norma . 2024-10-17
MORE AT Just Eat
If your closed put your closed, drove 4 miles here and just spoke to workmen on site closed today , bad management skills
LANCASHIRE SANDRAILS . 2024-10-15
MORE AT Google
Arrived cold. Inedible and went in the bin. Customer lost ….
Simon . 2024-10-14
MORE AT Just Eat
Cheesy bacon loaded fries had literally 6 fries in there and no bacon. All the food was cold
rhys . 2024-10-13
MORE AT Just Eat
Not been delivered havnt hade it
Steven . 2024-10-09
MORE AT Just Eat
Incorrect order yet again. Guess someone can’t read the orders correctly.
Nick . 2024-10-05
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Food was good, but we made the mistake of ordering when peak office leaving time so the courier was sat in traffic which resulted in tepid food, a few mins in the Microwave and all was good, can't blame the courier for traffic issues
Stephen . 2024-10-04
MORE AT Just Eat
Tried using the app to use points for a meal, plus order another. Wasn't working. So had to go inside to get help, useless and tried through the restaurant the Manager said it didn't work but still took 600 points. He said they will go back on app in 5 minutes. Then he told us it would be 15 minutes. Guess what next day still not on. Bloody useless. Never going again.
Andrew Schofield . 2024-10-03
MORE AT Google
COLD FOOD AGAIN! SORT IT OUT, ISTEAD OF ALLOWING FOOD TO BE DELIVERED COLD!
Jae . 2024-10-02
MORE AT Just Eat
Would love to try but the last order they missed loads of food off. Will never try it again
Emma . 2024-09-28
MORE AT Google
Delivery was late. 1/2 a portion of fries. Food was stone cold , what am i paying £25 for. Telephone not being answered
karen . 2024-09-27
MORE AT Just Eat
Food was freezing cold, order was wrong
Nicola . 2024-09-26
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Went on Wednesday evening the staff was friendly and the manager was lovely she helped with our order at the kiosk
Melody Fox . 2024-09-26
MORE AT Google
2nd time I have had missing items from my order they need to be more careful when processing orders or get them checked before dispatching to the driver. I know just eat will refund but that’s not a good service from them.
Julie . 2024-09-23
MORE AT Just Eat
one whole meal was missing and no answer from the restaurant. avoid avoid.
Neil . 2024-09-22
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Food all wrong. rang up 3 times no answer. went dont and was told that the manager who was hiding in the back and letting a young lad deal.with the iasue that he would not remake the items and that i av to get money bk.
Martyn . 2024-09-19
MORE AT Just Eat
Food was cold! Gave me the squirts! Ice cream misding from order. Whoever is running this franchise needs sacking and replacing with competent staff/management. Disgusting rip off!
Jae . 2024-09-16
MORE AT Just Eat
ordered 5 slushies and was given no straws
Cheryl . 2024-09-15
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got my food on time, but was missing my burger for my whopper meal, and the fries I got where made freezing by being stuffed between to cold drinks, very disappointed, I'm used to the food from here being cold but how do you miss the thing your restaurant is named after?
Angel . 2024-09-15
MORE AT Just Eat
More to do with Burger King but sent nothing on the order correct and only one meal had to drive out to get it sorted what is the point!
Louise . 2024-09-14
MORE AT Just Eat
lovely chicken royals and chicken nuggets not very warm though but tasted good
Norma . 2024-09-14
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Haven’t ordered for a long time,as order was always cold and items missing and just eat wouldn’t refund,decided to give it another go food arrived hot and exactly what we ordered!
Chantelle . 2024-09-14
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I received onion rings in stead of chicken nougats very disappointed
Norma . 2024-09-11
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nice food, very fresh fries, we get food fast
eva eva . 2024-09-08
MORE AT Google
I paid £3.15 for a bottle of coca cola and it wasn't given. Just eat never refund me in recent months so I'm £3.15 down
Cheryl . 2024-09-08
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Virtually no chips and arrived cold
Adrian . 2024-09-04
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lovely and tasty nice delivery
Norma . 2024-09-01
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Food was NOT delivered. I request a refund
Burgar . 2024-09-01
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delivery never arrived, couldn't get hold of the place to ask what was going on. Then nearly 2 hours later it says it's been delivered but certainly not to me
Wesley . 2024-08-30
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Missed off my ice cream I know I can get a refund but that’s no the point
Julie . 2024-08-28
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was charged and didn't receive everything
Andrea . 2024-08-25
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This restaurant are a disgrace.there are always food items missing and when you try call they dont answer or they hang up and leave the line busy.I am a carer and when ordering food for the person i care for to have missing food and drinks is not good enough.Burger King should be ashamed how their staff and management are in this restaurant.
robert . 2024-08-24
MORE AT Just Eat
nice and hot Very tasty polite driver
Norma . 2024-08-22
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traffic was busy the driver to the other side of bolton before making his way to us i have screen sots food was cold and completeky ruined. the driver was polite but just said roads where busy as an explanation to driving in the complete opposite direction from us then got stuck in traffic miles away.
Jo . 2024-08-21
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No receipt was attached with my order
Vishal . 2024-08-20
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unfortunately the food was cold tried to microwave the chips to make them warmer but unable to warm up the chicken royals so disappointing the last few deliveries.
Norma . 2024-08-16
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Food was stone cold and wet due to restaurant putting cold bottles on top of the food in the same bag
Danny . 2024-08-15
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fresh,hot,so so tasty,great portions and the quality was unmatchable 10/10 id order again
Natalie . 2024-08-13
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my original delivery time was 15:10, it was then updated to 15:20. my food arrived at around 15:40 lukewarm. on the delivery bag it states that order was picked up at 14:59.
stephen . 2024-08-06
MORE AT Just Eat
Cold and no proper drink and chips had never seen any cheese
Dean . 2024-07-28
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Ordered full meals when arrived there was no drinks and the man that delivered them was rude when asked where the drinks were we was told if there not in the bag complain we will not be ordering from here again
Sarah . 2024-07-26
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Terrible experience, left a note saying “No mayo on vegan Royale meal due to allergies” and they still put mayo on, I also ordered a bacon double duo and none of the drinks requested were in the bag
Danny . 2024-07-23
MORE AT Just Eat
burger had cheese when I selected no cheese and I ordered a large size ice cream and received a small. also the apple slices were missing.
Billy . 2024-07-22
MORE AT Just Eat
they didn't send me the burger I orderd but charged me for it
Kyle . 2024-07-14
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the family burger was terrrble...too dry with no cheese Grade D for dissappointment plear improve it thanks
Matthew . 2024-07-09
MORE AT Just Eat
Used Deliveroo to order food. One burger didn't arrive, the rest completely ruined as someone decided putting the ice cream on top of the hot food was a good idea.....result running icecream and cold, wet food. Tried to call to give them the opportunity to resolve but the girl on the phone was not in the least bit interested. Shockingly bad.
Angela Enright . 2024-07-06
MORE AT Google
Literally just ordered from here on deliveroo. A whopper meal and 6 nuggets. No fries no drink. This is why fast food workers get the reputation of not being the brightest. Half the meal forgotten its not rocket science is it.
adam timson . 2024-07-06
MORE AT Google
really bad they sent me out the rugby against and slimy in the burgers at the dits and the cheese was like Robert it smelled like it's been pre-cut that's been there for days just the don't want to help so if I just leave the review and so everyone can see 28 ,
Bobo . 2024-07-06
MORE AT Just Eat
Delivery driver dropped our food in the back alley
Zoe . 2024-07-04
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Missing three items I paid for which is disappointing
Short . 2024-06-29
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Food arrived cold, found out the delivery person was on a push bike
julie . 2024-06-21
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apalling. £36 + spent on a food order. completely wrong order arrives, driver says nothing he can do. rang burger king and no-one picks up. food is now cold, a much cheaper order and no one can sort anything. absolute #@*& customer care
Craig . 2024-06-17
MORE AT Just Eat
Sat at window for 15 minutes. No apology off manager, forgot kids drink. Completely inept.
will turbefield . 2024-06-15
MORE AT Google
This place is on the up! Friendly staff now, cleaner dining area! food is generally hot! staff are more professional. its getting great!
Samuel Manning (Samuel. M) . 2024-06-11
MORE AT Google
Normally no order issues ordering from here however tonight was really dissatisfied the food was absolutely dry ,no toppings,no nothing!!and the Mc crispy burger absolutely burnt not edible not acceptable especially with what I payed for the food ordered
Emma . 2024-06-09
MORE AT Just Eat
On the 4.5.24 , we ordered '2' chicken royal meals with drinks from Bolton burger king , they turned up just warm enough to eat, but approximately 1- 1/2 hours after the meals were eaten the trouble started with really bad stomach cramps followed by a night of diarrhea , after a restless night I recovered the next day but my wife couldn't stop vomiting till the afternoon.i know for a fact that this was the cause of this illness as we both hadn't eaten anything else that day due to work commitments. This branch of Burger king needs closing down and a food inspection carried out before they kill someone. Anybody who reads this I advise you to eat elsewhere , thankyou .
Doom Doom . 2024-06-05
MORE AT Google
Cold bottles of pop onto of the food.. food cold stone.. Delivery driver spent 15 mins riding round with the food lost.
Sadie . 2024-05-28
MORE AT Just Eat
Only half of portion of chips. Burger was cold. Put a bottle of coke in same bag as warm food, you guessed it I had warm coke! And there was no tomato sauce sachets like you would get if you went yourself through the drive through.
Daryl . 2024-05-27
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Waited 30 minutes for 2 burgers, Burger King is literally the worst fast food chain I’ve ever experienced.
Ruby Rattle . 2024-05-25
MORE AT Google
£60 order and half of my food wasn’t there and put all the drinks in with the food so what was there was wet tried to call no answer joke
El . 2024-05-24
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Food arrived cold, driver was on the phone while handing me the food
Victoria . 2024-05-24
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Missing chicken royal from the KINGS KICK OFF DEAL...not impressed as it was a shared meal and only one can eat
Craig . 2024-05-23
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awful ! cold and horrible, bad enough to make me uninstall this app .. GOPPING
ANDREW . 2024-05-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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First time at this restaurant since it moved. Very impressed with food and service. Menu has good choices. All food arrived hot and was of good quality. The portion sizes were also good value for money. Based on our experience would certainly recomend.