McDonald's in Breckland

Terrible. Nearly 2 hours for my order. Food is cold. Never ever use this service again!!

I’m not happy as you are saying I’m not getting a refund please let me now what delivery number the courier used as I was waiting outside and I can assure you they did not turn up

Cold and I specifically asked for no pickles and onions yet every time I use this app the order is never how I want it. The driver was great though but the way this app works it’s horrendous and doesn’t give the people making the food any information…

Food was cold where the courier took to long to pick it up and my drink leaked all over my food making it un edible

Cold chips, bacon rubbery and chewy not impressed

the delivery driver was very friendly and pleasant makes all the difference

everything was stone cold and £4 credit for reporting the fact that it was cold is a joke

Lukewarm food and i got no sauces

Only got our drinks and no food! And they wouldn’t re deliver the food was told to go and get it myself!

brilliant. driver had b4 asks for number before handing over food

took over 40 min food was cold

New driver, very polite and friendly.

Delivery was on time, driver very friendly. Food is nice but I am missing the cheese dippers.

Order was late and didnt receive my ketchup and garlic dip.

We ordered 20 nuggets and only received 17. As usual, all of the dips were missing from the order. This happens every time and I've no idea why. Don't offer the option of having dips if you aren't going to include them!

it was early and if my food is early 5 stars are getting out

wrong order still waiting for the original order

driver was very polite and lovely.

Didn’t get my food , only my drinks

I waited 2 hours for food when delivered the food was cold

food was delivered 3 hours after ordering. was told the original courier forgot to take it.... this is the second mess up so i am done with just eat

2 double cheeseburgers made at 630pm delivered at 743pm stone cold unable to be eaten latte stone cold undrinkable and mcflurry it liquid unbeatable and what we get is a empty tummy and a insult of £1.94 can't talk to anyone very poor service not the first time this has happen but this I had enough

ordered for approx. 6.10pm and delivery time was pushed back several times up to gone 7pm. food delivered cold. cheese nuggets were plain, ordered bbq dip with nuggets but nothing sent.... i will not be ordering again ... disgusted with order qualty and delivery service especially as i paid a £2 tip and service charge on top of order

“Pretty solid McDonald’s experience! The food was fresh, and my order was ready quickly. The fries were hot and crispy, and the burger was well-made – just what you want from a quick stop. The staff was friendly, although it was a bit busy, so there was a small wait at the counter. Overall, it was a satisfying visit. Great for a quick, tasty meal on the go. Four stars!”

It's a McDonalds like any other McDonalds. We usually stop at the Thetford store on our way home from a day out in Yarmouth and so far on every occasion, the order has been wrong. Either the wrong food or something missing si advise to check your meal before leaving store if doing takeaway. That said, they always correct the issue without question so all is well in the end.

Delivery was fine. The order was wrong. Missing the egg out of the sausage and egg mcmuffin. And missing a hash brown

Food was cold and not edible, the restaurant bagged my order at 17:51 but I did not receive my order until 18:55. Will not be ordering again

items missing, item prepared incorrectly had to drive to the restaurant to speak to someone as dietary issue, ordered 8.22 accepted by restaurant at 8.59 and delivered 9.38, driver went passed our house and across town to deliver 2 if not 3 other deliveries before ours so anything edible was cold

McDonald’s missed all the dips from our order again. Terrible

I ordered at 12.25, the app said the courier arrived at McDonald's at 12.55 and the receipt on the order says 12.56. yet the order didn't arrive til 13.50 and driver was then extremely rude. I want a full refund please

nice. usually taste ok, Luke warm. it's McDonald's you don't get what see in the pic, it's alot smaller and flat.. lol

Eh. The food was cold, practically hard and frozen still. Chips were disgustingly. Asked for no pickles or onions on one of the burgers, came with pickles and onions. Just overall, meh.

delivery was good! but came with no straws or sauce i payed 20p extra for

Asked for 19.15 but turned up 19.30 and was cold

food was luke warm when it arrived.

guy was friendly and came on time, no complaints

The food was not hot and 3 main dishes were missing

need I say more, I ordered my food at 10:50 ish and got my food at 11:47 and then to add insult to injury the food was stone cold

Usual micky d experience. Food is OK, self service screens are useful and the wait for food was about 5 minutes.

Came later. Ordered no sauce and no onions on Big Mac meal but came with extra of these but no extra bacon and cheese which was requested, and chips were cold and texture was like rubber

Value for treating the granddaughters at wkend

The driver hammered on the door despite the note asking him not to! As expected the dog went mental and my son is now awake!

Unhelpful staff and wouldn't complete order. Got the impression they didn't want to cook any food.

Crew member aimlessly wondering around the car park looking for customers when I got my food it was luke warm, looked like it was thrown in the bag, cheeseburger looked like a car crash and fries like cardboard! Only plus was the latte wasn't to strong like at Snetterton.

Orders placed through uber are shocking. Every single order over the last few months have had missing items. This time 3 portions of fries. I can understand mistakes happen but on every order!

Chips came out cold but were replaced instantly no fussed, not like at other branches

More often than not they miss parts of your order. Food when you get it is... McDonald's. If they miss part of your order they rarely help or do anything about it other than tell you that you can pick it up next time!... Thanks!

Delivery order through the app. Item missing and rang them but said I needed to go through the delivery company sending the item. The bag is sealed when it arrived so how on earth its the delivery company's fault?! Can't even request for any help via their chat or app. Scam!

Missing my children’s happy meals and gave me the wrong wrap, rock hard chicken to. Awful.

Food was completely cold on arrival and has had to be thrown out.

easy to order and delivery was quick

after an hour 40 mins they give me a kfc told it's wrong and then I got the food it was cold and wet not happy I want a refund

Had to write a review as we just visited this resturant and was served by a really lovely lady who smiled at every customer she served including us and was just so pleasant .. we won on the monopoly a apple pie and McFlurry so ordered them and another lady bought it over to our table .. never had waitress serving without asking for it before .. we visited 8th October at 8.30pm . - great service and staff working tonight

guy comes out of mcdonalds and purposely goes to another address leaving my food to go completely cold and the mcflurry I ordered to be liquid by the time it got to me honestly thinking about never using just eat again because this is becoming a regular occurance

Very clean,food hot,staff helpful and friendly

The female manager working with the drive through staff is one of the rudest employees I've ever come across. Unacceptable interactions with customers. How did she get a managerial position? She has the worst attitude I've ever seen in McD's staff members. She was working Oct 5th '24 in the evening. Food was also missing from our order, and our milkshskes were watery by the time the food was sent out. We won't be coming back.

Crap made me ill so never again

Come here a lot in the morning for breakfast on my way to work. No drivethru line up, quick easy service

Food was lovely and Hot Taste was good, nice and clean restaurant.

Food was good but we didn't get our order. Substituted mc fullies and pretty sure we got a mc spicy instead of a mc crispy.

The burger and fries were cold.

Sometimes have trouble with the app.

Monday midday. Staff friendly and helpful, wasn't too busy in there. They have a toilet. Great place to take a little break from driving. I had a hot chocolate and a cheap burger

We have been to this McDonald’s many many times and NOT ONCE have you not had to wait in a bay for our drive through meals!! The wait is always ages! It’s meant to be fast food but it’s always the slowest service and our food is usually cold! We will drive a few minutes up the road and go to snetterton from now on!

Food was delivered oven an hour late everything in the order was cold .

Food was completely cold by the time it was delivered, chips had to be chucked away. Mozzarella sticks were missing also.

awful , chips uneatable, freezing and un cooked, considering we live close to McDonald's even the burger was awful but eatable, harderly any cheese dispite cheese stack, very disappointed 😞

Came over an hour of ordering and it was time cold when it came

Usual McDonalds. Table service was a bit slow.

The order stayed at driver at restaraunt for nearly an hour, you cant cancel an order or even contact just eat, I phoned the local Mc Donalds and they couldn' do nothing as a just eat order, last time I order through just eat and will go to drive thr

everything was okay but was missing the large strawberry milkshake.

Well laid out and spotlessly clean. Can be unpredictable in temperature and quality of food, and special orders can be ignored (I don't like pickle). Difficult to contact about mistakes and now only used as a last resort. Fast drive-through and good facility for delivery to car via app or to local homes via Ubereats.

Didn’t get delivered. Driver was rude, offered no help or resolution. Refund.

I was sat outside freezing cold for what felt like an eternity, when I eventually got my food it was stone Cold, I ended up not eating a lot of it

Convenient opens 24h, very nice

Our original delivery time was 30 minutes earlier than the order arrived but they only delivered 1minute late as they kept moving the time back

All food was cold and missing coke

Only got part order then the driver was rude not satisfied by laughing when I asked him

My order wasn’t delivered in full.

Order was missing items! Happy meal had no drink, and another meal was missing a drink! I specifically asked for the dips to be put in the bag on the notes for my order. They are always missing despite being asked for. Staff need to be checking that the WHOLE order is there before sending it out!!

The food was cold, missing items and food

chips weren't great were not cooked enough

Food was not good. Stale chips, hard nuggets and wrap was soggy. Didn’t bring any of the sauces I ordered or get the drinks correct.

Was what I would expect, busy and a food factory. We stopped on our way back from a holiday. It was efficient and clean, the young girls clearing the outside were nice. You don't go for a romantic 5*meal, it does what it says.... fast food. It was good.

The food was cold because he didn’t know where my address was.. Absolutely usual driver

The brought out the wrong order originally so we had to wait another 20 minutes

Sauces missing and burger overcooked. Otherwise okay.

They must have prepared my order for ages as when my food was delivered, my Big Mac and fries was stone cold. McFlurry was completely melted, like mush. Sprite watery after being left for so long. Terrible.

Food is so poor at McDonald's. It really lets the icon down. Over the last few weeks I've had uncooked burgers, squashed food. Kids have been left quite disappointed

chips was not half full , 2 large and medium . contacted just eats and they told me nothing they can do. its in line with policy. BIG JOKE , its not the first time

We went through the drive through and the person would not listen to us. He had added a mccrispy (wasn't ordered) then wouldn't take it off had to go all the way to the pay window to ask to remove it even then it was a hassle. We got out food and when we looked in there we were missing 6 chicken nuggets from a chicken nuggets meal. The ice drinks machine was out and we had already gone there 3 times to get the oreo milkshake which was never avaliable. All in all service was bad. Our fries were cold and didn't get the ketchup we asked for but everything else was perfect.

Keep missing items from orders and Just Eat refuse to refund because it happens so often. I am now down £7 over the last two orders.

Cold food, over an hour for the delivery( not at a peak time either

Share box missing all of the dips missing as well

Food was cold, driver couldn't find house, admitted it took her a long time to find house. Will not be using just eat again.

Good was a bit cold on arrival but eatable.

whay no napkin no Souce/ ketchup? 10% service ? okay! 🫣🥺

Time for delivery kept changing. Said courier was at the restaurant so guessing not his problem - he was very polite. All of the hot food was cold/luke warm!! Ice cream was melted and apple pie was cold and delivered past the discard time of 21.09!! No dips delivered! It’s as if the food has been waiting around a very long time before delivery. I had similar problems with past orders. Really not worth ordering as doesn’t taste good if re-heated which I am reluctant to do with chicken anyway.

Cold chips, no sauces i requested .. no burger and no free nuggets! After a stressful day was looking forward to this!

A really busy restaurant (it was a Friday night) but acoustics meant it was super loud. Tables arranged so there was half the seating the there could be for some reason. Food came quickly, but A/C was on so high and being under a vent made us and our food cold after a while. Maybe they can sort this out. Only one bin/recycling area, but everyone just leaves their tables covered in rubbish now :(