McDonald's in Breckland

Clean store, friendly service. For food on the go it's all you need.

Was very very busy so was very Slow

Rude manager, got the order wrong then when complained said it wasn't when the label clearly showed it was. Paid extra for extra burger and didn't get that either, gone down hill since worked there

Food was fresh and tasty. It's a McDonalds...you know what you are getting!

Food was 25 minutes late, all was stone cold. Imagine not being able to get a pickle in the middle of a lopsided burger? Fries were inedible they were so cold. You don't get much for £17 nowadays. On the plus side, the 258 napkins will come in handy for something. Won't be ordering again and lastly they turned me from a Darren into a Karen.

Visited drive through this morning and placed order. It showed on screen what I ordered and proceeded to pay and collect. Parked up,and order wrong. My wife can't eat egg, and placed order to replace with bacon. Took in and fully explained, to be told that's not the menu. They did change after 10 minutes explaining, and when back to car, they'd given me what I took back. Total waste of time and money. Straight in the bin. Disappointed with managers attitude, and having to explain why no egg required. Listen to your customers in future.

I always enjoy a good McDonald's, especially for breakfast, although the all round menus are pretty tasty, I usually go for the specials most of the time. This is a nice McDonald's and the drive through , or at least getting to it is different and not easy to find for newbies at this location. I still found it fine and got my food.

Asked for extra lettuce, onions and pickles. It seems the staff decided it'd be funny to add so much that I had to remove most of it. Real funny guys, congrats on earning yourself a 1 star review. I'll buy from literally any other McDonald's going forward.

The only thing Open 24/7 in Europe

Food was fine and the floor staff friendly, offering to take your tray of trash, the 5 pieces of Mars in my mars flurry were a little disappointing

Staff are very polite and friendly food is hot and restaurant is very clean

A typical McDonald's experience. Nothing more, nothing less!

Was very polite and nice happy face with my Breakfast 👍

Came at 1:00 in the morning for food and the toilet. Wasn’t allowed in to go to the toilet as apparently shut inside after 12:00. Went through the drive to get food. No warning about the wait. 1 hour later still waiting for our food!

Awful experience. Turned up at 1 in the morning to use the toilet and too get food. Turned away to eat in and use the toilet as they only had their drive through open. Went to the drive through and ordered at about 1:10, got told to wait in a parking spot for the food and ended up waiting 1 hour for my food! When i got the food it was cold and definitely NOT worth the wait! Completely understaffed and you could see the frustration in every customers face!

Food was yummy and delivery was quick.

Freezing cold food!! Tried to dispute it in app but offering £1.59!!!!

Breakfast muffin sausages tasted like they were scraped off the floor a week ago… Egg wasn’t fully cooked it was like jelly one bite it was in the bin. Coffee was good though

Not a fan nor frequent visitor of McDonald's, and find they're usually abysmal but we were about to commence a 4hr car journey home from Center Parcs, so needs must. Was really pleasantly surprised by how nice this one was - unbelievably clean, the food came within 2 mins of ordering and the staff were so friendly. The food was mostly nice too, although the ketchup is disgustingly sweet and the milkshake wasn't like I remember it, instead was lukewarm, syrupy and sloppy. Minor details though, defo recommend this Maccies

Hash browns were inedible as completely stuck to paper

Food was warm and tasted good. Delivery driver was friendly.

Food was stone cold, almost as if it was cooked hours ago and then put in the fridge to cool off!

missing items from order, and the remaining items were stone cold 😒

Food was too salty and the burger was poorly assembled and cold

Fries stone cold rest of the order was lule warm waited ages for it supposed to be fast food absolutely shocking

just it was a bit cold ,but still edible

We go here before going to centreparc just to set us up for the day.

Excellent staff. Went out of their way to get us a table , highchair and fast service on the food, too

Food was cold, order incorrect and I can't even get the right thing delivered without more expense and then wait for a refund. won't bother again.

I waited 1 hr and 45 minutes. when it arrived, 2 items were missing and the food was cold

Good cold delivery time too long

Driver extremely nice with a beautiful smile. Thank you!

Delivery driver got delivery code wrong came back knocked on my door. I told him delivery code on the doorstep five times before he had given me my food.

Ordered at 3pm for a delivery for 6pm, food arrived at 6.30.Not good enough.Food also cold!!

Chips warmish at best, burger assembled in a hurry no care just thrown together not exactly a takeout to enjoy, even if it is fast food there’s no care in preparation or the look of end product

big tasty burger had no meat in it

the food that I ordered was all wrong the only thing that was right was the drink.

There was a wait for the delivery which is understandable due to high demand on NYD, however the food was cold when it arrived. Obviously where it had been just sitting there with no one picking it up to deliver it.

only gave me 2 tropicanas from a £40 order

While I personally consider the name should be McMuck, other family think differently. This was a takeaway and thoroughly enjoyed by that person.

Food was cold and hour and a half wait for food

Food arrived late and very cold.

Delivery time changed about 10 times, started at 5.50, ended at 7.20, ordered cheese dippers and it didn’t come with the dip, also paid for an extra sauce and it didn’t come

Unfortunately the food was all cold on delivery

long delivery time and cold food.

ordered at 18:23 arrived at 19:48

I'm not happy. I had to wait 25 minutes for 2 drinks that I ordered on the app and then went through the drive thu. Was asked to wait in bay 1, When they finally came out with the drinks, 1 drink was half full (large mango & pinapple smoothie). I sent this back to be filled up!!! The other drink (large Biscoff frappé) had not been mixed properly. There were still big chunks of ice, so I couldn't drink with straw, didn't know this until I got home.

Usual fast food restaurant. The grandchildren loved it. I like the plant based burger

You guys where great McDonald’s on the other hand serious medical concerns suspected brain injury’s

food was stone cold when arrived an hour later was missing cheese bites a straw bbq sauce and my drink had spilt very unhappy

this was not delivered we collected after 2 hours wait. fries were cooked again all burgers cold.

Terrible service, I don't recommend it to anyone

We had a coffee, free wraps and chips and two gold drinks. It's all right. It was very clean. Tidy good atmosphere. Nice to sit and chat. It was quite busy. Stuff were lovely. Very nice. McDonald's

Missing items but was quick delivery

This site is more interested in phone orders than walk in customer, just wait 21mins.

Excellent service. Burger fell to pieces when eating it

Food was lovely apart from a missing item which was over £7. JE refusing to refund as well

Delivery person was great however I’m missing most of my food, I got two lots of drinks instead of my meal, cheese dipppers and sides. How bad do you have to be at your job to do that.

The food could have been hotter i ordered sweet chili wrap not crispy guess what I got !!!

Food temperature below normal Service below average no serviettes or condiments

Good healthy food if you like fast food 🥑🥝🥝

i ask for food at 19 and just recieve at 21:40,thats a shame

I ordered at 17:05 and didn't receive my order until 19:04 and my order was cold, not even luke warm. The delivery time before I ordered was 40-50mins and I've waiting 2 hours, I'm almost certain my order was made as soon as I ordered it and has been sat there for 2 hours. £45 for a two hour wait = Cold food, to say I'm unhappy is an understatement.

Good food, fast service, customer service is really good.

Terrible. Nearly 2 hours for my order. Food is cold. Never ever use this service again!!

I’m not happy as you are saying I’m not getting a refund please let me now what delivery number the courier used as I was waiting outside and I can assure you they did not turn up

Cold and I specifically asked for no pickles and onions yet every time I use this app the order is never how I want it. The driver was great though but the way this app works it’s horrendous and doesn’t give the people making the food any information…

Food was cold where the courier took to long to pick it up and my drink leaked all over my food making it un edible

I really don’t know what to say, £60 delivery order not one single portion of chips even though we had 5 meals and completely missing the kids meals, never mind at least they gave us the drinks to wash down half our cold food.

Cold chips, bacon rubbery and chewy not impressed

I don't know if we just turned up at the right time or whether this McDonald's genuinely cared but we had such nice food, everything was put together nicely and staff pleasant. We are on holiday so never tried this one but definitely better than the ones back home.

the delivery driver was very friendly and pleasant makes all the difference

everything was stone cold and £4 credit for reporting the fact that it was cold is a joke

Lukewarm food and i got no sauces

Only got our drinks and no food! And they wouldn’t re deliver the food was told to go and get it myself!

brilliant. driver had b4 asks for number before handing over food

I've used this place most nights for a while now, few months back the food wasn't too bad. But I'd say the last month it's turned rotten. Long waiting times, although using the app, putting ingredients in that have clearing been stated to remove! And freezing cold food every time now. Total rubbish!!

took over 40 min food was cold

Waiting time for food is horrible. They mixing orders, giving cold food and aren't kind

New driver, very polite and friendly.

Delivery was on time, driver very friendly. Food is nice but I am missing the cheese dippers.

Order was late and didnt receive my ketchup and garlic dip.

We ordered 20 nuggets and only received 17. As usual, all of the dips were missing from the order. This happens every time and I've no idea why. Don't offer the option of having dips if you aren't going to include them!

it was early and if my food is early 5 stars are getting out

Stone cold burger and chips, no ice in my warm coke, no dips with our cheese dippers, sauce and onions on my toddlers cheeseburger when I asked for only pickle. I’ve worked in fast food before but I don’t understand how McDonald’s always get the simplest tasks so wrong. We had a 10-15 minute wait time for our table service but none of the food was hot or fresh so not entirely sure what we was waiting for. Staff need retraining on how to read orders and perhaps some closer supervision.

wrong order still waiting for the original order

Absolutely rubbish Drive thru is a joke More like drive and park up for 20 mins

driver was very polite and lovely.

Just don't bother and never order for Uber delivery!

Didn’t get my food , only my drinks

I waited 2 hours for food when delivered the food was cold

Very slow on click and collect, expect long waits especially lunch times at weekends, get snack from gas station first to help with wait

It was okay, there was a delay with my order so was parked up in the car park. It took about 15 minutes overall

Sadly the past few times I have visited the service has been very slow. Average waiting time for food was over 20 mins. A lot slower than any other location I have been to. On the last occasion I saw my food sitting there for the last 5 mins just waiting for the drinks so by the time we got it the food wasn't cold but wasn't hot either. We were in a rush as we were half way through a 4 hour journey so didn't stop to complain.

food was delivered 3 hours after ordering. was told the original courier forgot to take it.... this is the second mess up so i am done with just eat

2 double cheeseburgers made at 630pm delivered at 743pm stone cold unable to be eaten latte stone cold undrinkable and mcflurry it liquid unbeatable and what we get is a empty tummy and a insult of £1.94 can't talk to anyone very poor service not the first time this has happen but this I had enough

Good service weather drive through or sit down always helpful

ordered for approx. 6.10pm and delivery time was pushed back several times up to gone 7pm. food delivered cold. cheese nuggets were plain, ordered bbq dip with nuggets but nothing sent.... i will not be ordering again ... disgusted with order qualty and delivery service especially as i paid a £2 tip and service charge on top of order

“Pretty solid McDonald’s experience! The food was fresh, and my order was ready quickly. The fries were hot and crispy, and the burger was well-made – just what you want from a quick stop. The staff was friendly, although it was a bit busy, so there was a small wait at the counter. Overall, it was a satisfying visit. Great for a quick, tasty meal on the go. Four stars!”

It's a McDonalds like any other McDonalds. We usually stop at the Thetford store on our way home from a day out in Yarmouth and so far on every occasion, the order has been wrong. Either the wrong food or something missing si advise to check your meal before leaving store if doing takeaway. That said, they always correct the issue without question so all is well in the end.