McDonald's in Huntingdonshire

quick delivery and the best driver ever :)

The coke was flat and there was a collectabbe item missing. The bad was also soaked.

missing collectables again... 3 times now not happy!!

No straw and no sauce don’t think McDonald’s have ever put the sauce in with my order ever! So annoying

very pleasant at the door and up upbeat! seems happy to do what he’s doing and made my day

Everything is wrong, complete different order

great service minus the sauces I ordered and never got

Didn’t even receive my order was someone else’s. Had to claim for a refund and go out and get some food!!

Food was cold, coke was spilt everywhere in the bag and no straw

Not the restaurants fault but the food arrived cold because the delivery driver took 50 minuets to deliver, they were picking up other orders. Ours was picked up at 7pm and delivered 50 mins later, obviously cold.

The order was never delivered to my house!! You delivered to the wrong house!!

Everything about the order was great apart from the food was only just like warm but otherwise all ok

Food was cold and we had a long wait

Delivery time was ok some items cold , Big Mac was falling apart and the limited edition collectible was missing

The delivery driver sat in the car park for ages not bringing the food so it’s all freezing cold , had to keep messaging and had no reply from him

Amazing good was hot, delivered on time

Chips and burgers were cold on delivery, whilst Mcflurry’s were near enough slush, so glad i didn’t leave the courier a tip if this is the service they provide.

Didnt even arrive after 3 hours

Very nice friendly polite happy delivery guy

The driver went the wrong direction, my food was squished and completely cold by the time it got to my house. The ice cream was melted as well.

One meal over an hour late is insane and the meal was cold too. Mad to not get refunded

Food was late and cold driver wasn’t using a hot bag to keep things hot

Took nearly 90 mins to arrive, stone cold

I ordered food at 1830 hrs and it took just under 2 hrs for McDonald's to fulfil the order , courier was very prompt, but order was missing an item and chocolate milkshake tasted odd. very disappointed

Took over an hour to get here. When predicted time was half an hour to 40 minutes. Wasn’t delivery drivers fault they got the order and delivered straight away. Was the restaurant that took a little longer

drinks tipped over, so half of each cup was in the bottom of the bag, dips missing too.

The time kept increasing. After 15 minutes the time of arrival had gone from 20 minutes to 45 minutes.

Again, missing Ketchup (Ketchup Dip) and cold burgers and fries..

The driver was very polite and apologetic but the restaurant had him waiting over an hour for the order.

Delivered OUR food to someone else it’s a joke now as this has happened 3 to 4 times before it’s literally a joke

food is usually warm from tower fields but food just delivered from brampton was hot

This courier is always rude whenever he delivers to my address! he makes comments about how little or large the delivery is, or how often we order! he is a vulgar human! My children are autistic and have ‘Safe foods’ this being one of them

What a surprise another McDonalds order missing items and only offered a refund….

I am very unsatisfied with my order, all of the food came cold and i was missing 4 items and all of the dips i ordered

Food not assembled to required standard. Food was also luke warm!

I don’t know where it was delivered but was not here!

Nice and Hot food. Coffee was still hot too when arrived. Probably one of the best McDonald's in the area.

Lovely delivered drive and quick delivery

the driver dropped our drinks at my front door

wrong address delivery man was polite though food was freezing cold

Cokes were great. Chicken nuggets tasted great but was bit cold. Needs to be heater bag! It wasn’t we saw on backseat

3 times in a row I've had the same things missing from orders this is a joke now!!!

Visited this McDonald's for breakfast as a service stop for when we were driving back home from London. We had breakfast. It was takeout only. The food and service was good. A nice McDonald's

Terrible - food arrived stone cold and half the burger was missing the bun!

Paid for 3 sauces.but didn’t receive any .

Worst McDonalds. Second time have used as it’s the closest and both times have missed orders off. Didn’t realise until got home on the first one so had to drive back. Second time, ordered on McDonald’s app to find items missed again. Phoned up, told they can’t do anything as they don’t have any drivers. Really bad service, was children’s treat and now have 2 unhappy children. Also noticed chips are undercooked on both occasions.

Only downside, is it smells of wee around the area ( ie... Truck park)

the delivery time kept getting later and later. The app said the courier was at the restaurant. I phoned McDonalds and they said the driver drove off and cancelled the order. The app still said the food was being prepared and the courier was at the restaurant. About 25 minutes later the delivery arrived. The food was cold and items were missing. Absolutely disgraceful service would like a refund please

It was clean, service was quicker than the average McDonald's I've been to, and was asked to be helped (which is unexpected at a McDonald's typically)

Scruffy. Brand new but really dirty, bins overflowing with rubbish inside and the parking lot full of rubbish too. Not the usual standard of macdonalds. You can only order at the screens here yet the staff aren’t picking up anything or clearing the tables.

Gone to a 24hr McDonalds, 4 cars in the drive through, come at the entrance. People in the restaurant, go up to the door and an employee comes over and says there shut but no reason why.

took ages to come, food came cold. half my drink was in the bag, as it spilt on the way. chicken was dry and hardly any sauce.

Delivery was great. Driver super friendly and on time. However on mcdonalds part, the "large fries" were all only half filled and some of them semi cooked

I was served by a man named Josh Oxborough who introduced himself at the drive thru after I said that I thought I knew him. He then proceeded to take my order and we had a chat whilst paying and waiting to go to the next window. As I pulled up Josh changed windows and served me my food. He then asked me to wait due to delay and then we went to the third window in which we waited for about 10 minutes for the food. He apologised for the wait and I drove off and thanked him. I then realised half my order was missing. So I went inside and then asked about it to Josh and he said he'd packed everything and he started to get annoyed and proceeded to grab my milkshake and throw it at me. I won't be using this mcdonalds again

For a McDonalds it was very good. Clean with helpful, friendly staff. Great place to stop off on a long trip.

Lovely Hot food best McDonald’s I’ve had in awhile, even tho i didn’t eat in , i collected in store and was nice and clean

really pleased with this delivery, came on time, food still warm. no issues at all, friendly driver 🙂

cold and thrown together. chicken burger was hard.

great service very polite delivery driver

The mcspicy chicken was tough . When I looked closely it wasn’t cooked all the way through. There was no straw for the milkshake and no dips were provided .

Food come with a whole in the food bag and half the chips missing?

Tried the new crispy katsu chicken wrap. Bloody marvellous, well done, Ronald!

All items ordered received which is not normally the case. Food was relatively warm. Delivery driver very happy 😊

Usual expensive garbage fast food. Do yourself and your body a favour and do not eat anything there. Completely crap processed food cooked in rancid seed oils.

very tasty and driver was friendly

Undercooked food , taste like chemicals and food missing , really slow service. Never experienced a worse McDonalds

Utterly shocking drivethrough service. Two simple meal orders. For my own admission, I didn't double check the order when paying, but it was such a small order I didn't think about it being messed up. When I received the order through the window, I opened the bag to check, and half the order was missing. When I complained I was met with a blank expression. Not sorry, or my mistake etc. I was passed the single hamburger without the fries I ordered. I was then told I didn't order any fries when I asked where they were. I explained that I did order fries. Yes, I'm aware it is my fault for not checking the tiny order I placed but come on! How difficult is it to listen to someone ordering a plain hamburger and medium fries and a 3 piece chicken select meal. The biggest issue I had in all this, is that surely customer service is paramount in these establishments. Rather than being told sorry and given a medium fries as an apology for both departments messing the order up, I was then made to drive around again and order the fries. The que was large and by the time I got to the serving hatch, the attitude of the girl serving was horrific. Just handing the bag out the window and not even making eye contact. Not a sorry, nothing. Just a bad arrogant attitude. There was a supervisor hovering in the background at the serving hatch and clearly made the call to make me drive round for a medium fries. Disgraceful customer experience. Do better!!!!

no egg in any of the double sausage but cheese in everyone not happy with my order and didnt get what i ordered

driver rude, food not in hot box, ice cold

Well situated off the A1. Great service and food. Very large car park and a nice drive through. Overall excellent.

Recently refurbished, very clean and the drive through now has 2 lanes of which allowed for a very quick and easy process.

The staff it's very lazy I am waiting 15 minutes for one hamburger 🥵🥵🥵🥵

Not open 24hrs as stated on their own app, I’m a night hgv driver, was attempting to get food and coffee, doors locked and cone over drive thru at 0245

Communication is non existent and delivery with 1 hour notice ends up up 1 hour late and cold!

Average at best. I don't know why I get food. Even the previously proud cheap coffee is not cheap anymore?

The delivery time was changed so many times it ended up taking 2 hours. I really do not feel that this is acceptable to be honest.

food came and was cold. driver only put the items in the warm bag when he arrived

Terrible. All food was cold no chips, no drink with one meal. Stale.

Today I was treated badly.... While waiting at the counter I was ignored by the staff, then I waited 10 minutes and reminded myself that I was still waiting, I heard that the lady would not serve me.... I don't really know what the argument was, lack of knowledge of the cash register or cash register not working. Thank you for the morning coffee 👍

Where is my refund for my cold food?!!!

Had several missing items and chips were cold. I got a refund for the chips but not the missing items. lost over ten pounds. Not happy.

It's a McDonalds, had a recent refit, now two lanes to take orders but only one for payment and order fulfilment seems a bit of a mistake to me across all McDonalds

There was no dips- and the pies where different

The time kept getting later and later. Good was cold

I just want to say thank you to Riley Kitchen, he had amazing service today and really brightened my Christmas eve Deserves a rasie.

What use is it to a truck driver that’s hungry and only the drive through is open. 🤬🤬 24/12/24 Now they are shut overnight in a prime spot talk about the huge loss of earnings 😂😂🤦‍♂️

Cold burgers, no soap in toilets, standard McDonald’s

No straws or dips again ridiculous happens every time

Nice not the hottest but was nice and on time.

New franchisee, I think. Maybe they're still finding their feet...

The recent changes to the restaurant have significantly diminished the overall dining experience. The atmosphere now resembles a chaotic cattle market rather than the refined ambiance one would expect from a restaurant. During my visit, I was forced to endure a frustrating 20-minute wait in a cramped holding area. This provided an unwelcome front-row seat to the rather unappetizing spectacle of staff haphazardly assembling meals onto trays and then unceremoniously stuffing them into plastic bags. This assembly-line approach completely undermined the sense of occasion and culinary artistry that should be associated with dining out. Furthermore, the overall organization of the service appeared to be in complete disarray. There was a palpable lack of coordination and efficiency, leading to unnecessary delays and a general sense of chaos. In conclusion, I believe these recent alterations have had a profoundly negative impact on the restaurant's character. The current format falls far short of the refined dining experience I had previously enjoyed, and I sincerely hope that these changes will be reconsidered.

All of the order was completely cold and we had to reheat it. Also the bag with the drink was wet as the drink had fallen over and spilt. Very disappointed as this has now happened on numerous occasions.

Food was delivered late and cold don’t use this service

Really messed up this place with the new store layout. No longer going to be our regular stop on the A1.

Usually McDonald's food and service. Restaurant was clean as were the toilets. Hand driers in toilets were all out of order though

a bit disappointed with the food temperature, being cold fries. we both agree that there is not really value for money with this meal.

Very helpful staff, I had trouble ordering by the app.

Food arrived cold and had to be warmed in the Airfryer. To be fair, the delivery driver did apologise and said the had a power cut and lost the orders. Probably why I didn't get my Topcashback credit either. Got to love this storm...

Ordered 4 mcmuffins and 4 hashbrowns to be given 1 mcmuffin and 2 hashbrowns, very unhappy kiddos this morning!!

Waited over 3 hours for my kids dinners! Not happy at all