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Nothing worse than visiting an open 24hr mc donalds to find it closed ... annoying for people who have a planned route. Nothing to stop them updating on a 24hr basis to let people know where they stand ...

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Paul Mulford . 2024-11-03

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Food came out nice and hot and was to a very acceptable standard.

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Benjamin Grubb . 2024-11-01

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Bit of a weight for the food but worth it..one of the better

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Francesca Whiting . 2024-10-29

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Never waited less than 25 min here. Been slow 4 out of 5 times I’ve been here I’ve actually walked out on three orders

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Max Chambers . 2024-10-28

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Rubber chips that were cold. Blunt staff thrusting food towards car. Mcflurry was an icy paste. Luke warm burger. Very disappointed, we arrived at midday so had hope for warm fresh food. But seemed to have ended up with stale food. I'll give this one a miss in future.

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Simon Campion . 2024-10-28

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Usual McD quality and value for money

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Adrian Holman . 2024-10-24

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The hot chocolate wasn't drinkable this evening

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Phil . 2024-10-23

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children screaming and the mc rib is so bad waste or money

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gabriell gerve . 2024-10-19

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Food is never warm. Never any milkshakes. Get orders wrong. It's no longer fast food as you have to wait on average 10mins. For a multi million pound company that's been around many years it could do a hell of alot better that's for sure

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James Creevy . 2024-10-17

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Back again for something to eat 🍝🧆 and Drink 🥤🧋 and of course an 🍨🍦. We ate inside this time and were presently surprised how neat it was. Conner swept up underneath the table and cleaned the table top for me because I have cancer. I still have to be careful. So a big thank you.👍👍. The Toilets were also very clean which is nice to see.👍👍. Until next time.👍👍

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Stephen Ford . 2024-10-15

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Not 24 hour, arrived at 23:50 and they're closed. Don't count on them being open.

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Adam Johns . 2024-10-14

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Music too loud but service & food was spot on. Felt clean too.

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Scott Thomson . 2024-10-14

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How bloody slow and not even busy, get some staff or management structure

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Tracey Patten . 2024-10-14

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Do not use the drive through very long wait what what ever time you try . You have been warned .

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Jon Mathers . 2024-10-09

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Pretty much the same as every other McDonald's in the country,although I will say our order was correct & still hot 10 minutes later when we got back to our holiday cottage

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Pete Yates . 2024-10-06

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Good old McDonald's always good

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kym rice . 2024-10-01

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Horrible food Horrible burnt waited 25min for food and it wasn't even busy worst McDonald's in the country

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boro boy . 2024-09-29

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Unfortunately there were no signs for table service. The food itself was like you would expect from McDonald's. The area of ​​cleanliness needs to be improved here. The staff won't be able to wipe the tables after every guest, there's just too much going on there, but the tray wasn't clean at reception either.

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Madze Pekram . 2024-09-28

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Always so slow and food slipped together. Burger buns were upside down and squashed.

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mandy tanner . 2024-09-26

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Excellent customer service and had a lovely quick chat with the man serving me. Unfortunately a big Queue in the drive through but couldn't be helped. Thankyou!

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Emma Workman . 2024-09-23

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Drive Thru took over Half an Hour... Shockingly bad

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Steven Green . 2024-09-22

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Great food was in and out exactly what you want in fast food.

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johnathon merritt . 2024-09-19

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I’ve been to this McDonalds a few times and the service has been so slow every single time, whether it’s busy or not, that I will not be coming back. Never experienced such slow service for only a drink and burger!!

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Rebecca Patterson . 2024-09-17

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It says it’s 24hours yet at 11.30pm I was refused entry whilst others were being served as the staff had been “told by management not to let anyone in” not really great for a 24 hour restaurant, disappointing

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Ben Brugge . 2024-09-14

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Polite and friendly staff but put Ice in drink and forgot dips. Nuggets tasted like cold elastic couldn't eat them and fries were cold. Young chap serving was very apologetic about the ice. To be fair to them we didn't give them chance to fix the other issues as we were already on the road again

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Dwayne Brook . 2024-09-14

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Not the best tasting burgers but ok

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Jason Turner . 2024-09-10

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Worlds slowest drive through experience. Had to edit as I drove off down the M5 and realised they short changed me a hash brown. Utterly useless

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The Gooserider . 2024-09-09

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Not a bad maccies, fries a little soggy so lost a few points great location

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Adie Roberts . 2024-09-04

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Blissful food! I could really taste the nutritional value of each and every French fry bloody brilliant I had the chicken share box and a grimace shake it was very sigma and grimace didn’t kill me so that’s cool! 4 stars bcuz I feel a large amount of faeces rumbling in my stomach so I may have to go and take a dump

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Gubba the one and only sigma Alpha . 2024-09-02

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It's a mcdonald's! It's clean ish service is OK ish and the food is mcdonald's!

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Tony Cook . 2024-08-31

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We pop in here on are way back home from Cornwall and they never got milkshake or there not nice so disappointed

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Lesley King . 2024-08-31

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30mins wait for cheeseburger and coffee , 10pm and nobody in there shambles 🙃

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Michael Bidgood . 2024-08-28

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Terrible service, asked to park up and was forgotten I think. First kiosk was ok, quick and efficient, but then staff were useless. Waited half an hour for a couple of burgers and fries.

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Rusty Bridgewater . 2024-08-28

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Great 3 for £3 drive thru value snack. Well needed at the time too. Goodbye offer😫

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Duncan Pascoe . 2024-08-27

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"Open 24 hours" Every time I go after 11pm it's always closed.

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Diana Ford . 2024-08-25

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Gone down hill. Service was shocking. 25 mins waiting for food only to get my order messed up and the egg in my mc muffin was snotty and nasty.

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Louie Winfield . 2024-08-24

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The worst McDonald's we have ever been too. Ordered via the app for collection through the drive thru. Waited ages for our food to only be given half of it and it was cold. Would not recommend this McDonalds at all.

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Katherine A . 2024-08-23

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Staff seemed like a bit fed up with everything. Very rude in even suggesting to pull up the next window.

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Mian Ahmed Iqbal . 2024-08-15

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Honestly never been to slower McDonald’s in my life! There’s no one here! Drive through is empty, parked my order by the second window and definitely just forgot I existed! Sat here for what felt like a life time watching 3 other customers that casually came in after me also get parked.. we all just sat here bemused… is anyone working in this store?! Avoid at all costs, I’m still sat here now.. ridiculous!

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Martin Williams . 2024-08-13

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Took 15 minutes for a few chicken nuggets and we didn't get are sause

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Sam . 2024-08-13

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Ordered a double big mac which turned up with 3 burgers instead of 4 spoke to a very pleasant young lady called Indie who replaced it straight away without any fuss otherwise everything else was really good

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Phil Madge . 2024-08-11

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Slow lazy service. Watched workers just standing round on their phone drinking coke in the kitchen when orders were backing up

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Test Flight . 2024-08-11

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Really busy and has quite a small car park. Toilet was clean.... ish. It is what you would expect a busy services to be like. Food was hot, got 1 bit of our order wrong but corrected it within 5 min. Would stop again as less busy than main services and easier to get to.

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Briony Hosford . 2024-08-11

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Food was fine - it was the 25 minute wait for our food that was the issue to focused on the drive through they forget they have customers in store and just mess around like its a joke behind the counter...no one came and asked or apologised had to keep asking where our order was on which no one seemed to no . Felt like a ghost in there..treat you like your not even there and ain't apologetic about anything .

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Chris Pring . 2024-08-05

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McDonald's is getting expensive

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Geoffrey Marles . 2024-08-05

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One of the better McDs. Parking a bit tight if you want to stop and eat.

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Stephen Davies . 2024-08-05

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Professional service with a smile, nothing missing, all tasty. Better to use the app to order for drive through as the speakers don't always pick up what the driver says

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Mike Harris . 2024-08-04

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40 mins and counting to collect food....

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Soper 1981 . 2024-08-03

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No person on drive through. No person on payment window. Waited - Window shut. Went to collections and person was surprised I hadn’t paid. Explained. Had to get out of car and walk back. So laid back . Not what I expected - as we honestly thought it was shut. Shall not return with the bunch of kids running the place.

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Roo . 2024-07-30

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It's not the cleanest of places.

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Colin Beale . 2024-07-26

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It was awful, food was fine when we actually got it but 30 minutes wait after ordering was not what I expected for 'fast food'. Lots of others were complaining and taking food back. Seriously it was rediclous

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Godfrey Allen . 2024-07-26

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Took longer than usual only because we went for fish filet otherwise all good Thanks

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Tom Pisarek . 2024-07-25

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Very long wait for the food and many tables not cleaned on time. Not sure why maybe shortage of staff. I had to wait over 20 minutes for 2 cheeseburgers large fries and coke. Place wasn't even busy there was maybe 5 other people waiting with me. Food was good.

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Tom G . 2024-07-24

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It’s McDonald’s so you know what you’re getting. Nice new place though

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Adam Butcher . 2024-07-24

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Toilets dirty with no loo roll, still dirty and in need of a restock 20mins after reporting to staff .

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Ben Silver . 2024-07-22

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Slow, no milkshakes again nasty fillet of fish, ronald would be turning in his grave, the opposite of FAST FOOD!!!

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wayne steele . 2024-07-22

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25 minutes wait for drive thru order, really unhelpful lady at the window, no apology for wrong order, why would you work with the public if that's how you behave

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M C H . 2024-07-21

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We were here a second time and once again we had problems with the order. Missing items and food was not fresh.

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Karol Niezgódka . 2024-07-21

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Slowly got worse & worse since opening, Fast food is a long lost concept here, staff move as if they've been drugged & if by some miracle your order arrives before you die of old age it'll probably be wrong. The upstairs kitchen/ conveyer belt system simply doesn't work efficiently. I've previously waited ten minutes for a breakfast and there were only two other customers. The car park is designed by someone whose only car was made by fisher price & the app takes longer than walking through the actual door & ordering, you know, by talking, like the olden days, when everything worked. Needs a sorting out.

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Kev MacAd . 2024-07-20

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Best MacDonalds food fresh and hot which is a real treat

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Gillian Figg . 2024-07-07

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Don't come here for a smoothie, they are not available... not now and not ever. I asked when they will be available, and the shift manager doesn't know... Poor service!

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Pablo Barrantes . 2024-07-07

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Consistently the slowest McDonalds I’ve ever been to

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Plymouth Team . 2024-07-02

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Never had an incorrect order from here and drive through is always fast

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Harry Thompson . 2024-06-30

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We were travelling and chose this restaurant and we were very happy with the decision as it was a big car park and very ample space inside and outside. The service was a really good experience and the food was as we expected. It was very clean and not very busy. Good atmosphere and very recommended restaurant.

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Marta Foronda . 2024-06-29

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I have been here twice since it has opened and both times the order has been wrong. They did correct it both times but what an extra hassle

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Dave Andrews . 2024-06-29

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Really nice staff and clean and tidy

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Alan Blackmore . 2024-06-27

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Flushing the toilets does not constitute cleaning. Too busy for its own good.

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Daniel Allin . 2024-06-23

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I recently visited this location and had a highly disappointing experience. The restaurant was in a state of disarray with full bins spilling over and no visible effort from the staff to tidy up after customers. Despite placing my order at a self-service kiosk, which itself was a frustrating experience due to unhelpful staff, I had to wait around 20 minutes for my food. The delay was unacceptable, and what made it worse was the lack of any apology from the staff. Overall, the service was poor, and the cleanliness left much to be desired. I won't be returning anytime soon.

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Alex . 2024-06-17

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First time here. And first McDonald's in some time. It was good. I might pop back soon.

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mark swingler . 2024-06-17

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It's not burger king. But it will do.

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Jason Stokes . 2024-06-16

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Absolutely disgusting, bins overflowing, toilets filthy, ridiculous wait for food, multiple people going up to the counter complaining about frozen chips, hair in McFlurry etc! Management need to sort it out asap!!!

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Karla Tucker . 2024-06-06

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Clean and tidy. Food was one of the best burgers I have had in McDonald's.

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Lesley Schultze . 2024-06-05

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A 25-minute wait both times I've used this McDonald's, as they prioritize the drive-thru orders over people waiting in the restaurant. Both times, the excuse has been, "Oh, I'm sorry, we lost your order." My last visit was this past Saturday, and they missed half of my order, and the parts that were there were stone-cold. Sadly, it was too late to complain as I had already driven off, but this is the second time this has happened, so I will not be using this location again.

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Martin Gillett . 2024-06-04

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Lady refused to add pickles to my burger because there was no button for it on her till. Never had this happen when I've ordered. Her attitude and customer service was appalling and she made things way more difficult than it should have been. Ended up leaving without ordering and eating somewhere else.

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Sammi Litchfield . 2024-06-01

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Food was great and hot. Although there was a long wait by normal standards due some issues inside and a queue quickly built up.

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King Cardinal . 2024-05-28

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The slowest McDonald’s in the UK - it is always slow, missing items etc. 15 min wait this evening, 8 nuggets not 9. Why is this one so consistently poor?

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Ian Wood . 2024-05-28

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No white coffee, no milkshakes, no mcflurry, my cappuccino had some odd sweet aftertaste, the fries were not hot or freshly done, the food was fine but cold. My sons sprite came out as just soda water but the staff were polite and young. Swapped it no problem. A bit lacklustre really. We were late in the day on Sunday.

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Alex Page . 2024-05-27

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Amazing but the mc flurry machine was broken

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Alexander Price . 2024-05-27

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It's just your everyday McDonald's. Clean. Quite big. Car park is good but I would avoid parking along the far row (the row to your left when you enter) during meal times as the queue for the drive thru often means you're stuck in the space for ages. It's really close to KFC, Greg's, homebase, and sainsburys.

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Kirsti Willis . 2024-05-22

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Toilets disgusting food order slow food ok would I stop again maybe not

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Rob Brunt . 2024-05-15

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Useless team, so slow every time, what is the problem? Don't deserve the franchise.

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Chris Hughes . 2024-05-14

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i tried to order a quarter pounder and they said i give my daddy head

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Cato Rowland . 2024-05-11

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Rude staff ordering through the phone

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Luca . 2024-05-11

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Unfortunately my car had broken down in this McDonald's car park, the staff were very understanding and accommodating. They made sure I didn't get a ticket and checked up on me as I waited for AA to pick me up. Thank you! :)

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Elliot Jennings . 2024-05-10

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Long, long weight for my fast food , 30 minutes from ordering food inside. 7.30 in the morning. This has happened enough times for me NOT to use this site again.

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Robert Hudson . 2024-05-07

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It's mc Donald's. It is what it is

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Simon B . 2024-05-06

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Forgot some of our order no milkshakes or mc flurrys nightmare

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Donna Bowden . 2024-05-03

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No staff, long queues. Normally pretty good. Drinks made up long before food ready. Drinks either melted or cold, like the food

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Tanya Bridger . 2024-05-03

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Way to slow. Missing items. Absolutely shocking

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Isla Barton . 2024-04-27

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It's a McDonald's - however, the service for a "Fast Food" restaurant was shockingly slow - I had to ask after waiting for 15 minutes where my order was and then the staff wondered round aimlessly for another few minutes before I even got my food, and then they had not included the ordered sauces. Tiny car park, priority seems to be given to Drive Thru rather than equally between customers inside as well. Fries or course were stone cold by the time we got them having been sat out the back somewhere, but really couldn't be bothered to go and queue to try and get someone's attention and then wait who knows how long for fresh fries. Unfortunately this branch did not help the stereotype of the McDonald's "Johnny No Stars" as it seems like they had more than their fair share here! Glad it is not local to me as certainly wouldn't rush back to this location!

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Dave Drinks . 2024-04-16

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To be honest it’s one of the better McDonald’s we have gone, but they messed up our order took about 35 min wait for our food, we did go here twice but twice they messed up the orders! Parking is quite busy couldn’t get a space but inside is really nice!

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Ryan Campbell . 2024-04-12

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It's clean and tidy but lately the quality off the food from most McDonald's are poor if my kids didn't like it I would choose some where else to go

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Edwin Chard . 2024-04-09

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The burger wasn't very hot and was so sort of solid it made me gag. Fries and coffee ok.

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Sally Morgan . 2024-04-04

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Food could have been warmer but staff very hardworking and helpful

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Peter dennis . 2024-04-02

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Food took a while and when it got to us it was wrong. Took it back to be corrected and it ended up taking over 30 mins from time of order to arrive.

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Charlie Kitson . 2024-03-28

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It's a maccies on a dual carriageway. It does what you expect.

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Mike Rodgers . 2024-03-26

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Food was OK service was little poor the service chap chucked the order on the counter then forgot the straws

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Richard Handford . 2024-03-21

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Looked short of staff for a Sunday lunchtime and the ones they had looked stressed. A few items that were wrong were returned to the checkout while I waited. They got 1 item wrong on our order too but I didn't have the heart to return it or let them know.

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Paul Hosier . 2024-03-14

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Sloooow, been only car at drive thru for 5mins and still waiting, don't look busy

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Bobba Jobba . 2024-03-13

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It's the first time I've been in McDonald’s and people have paid for their food, waited so long that they have actually walked out and left before their food turned up. I waited 18 minutes for a latte, terrible service.

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Paul Ash . 2024-03-12

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