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3.6

Based on 1.449 opinions finded in 1 websites

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Nº 443 in 531 in Teignbridge

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1.4493.6

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Worst breakfast I ever had in macdonalds ! staff to busy chatting awful food

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Mark Heywood . 2025-04-01

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Super slow service. Seem very disorganised and lacking leadership

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Andy Lake . 2025-04-01

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Exeter Services restaurant is very busy but the staff were friendly and efficient. Food was delivered to the table promptly. The restaurant was clean and tidy. One of the best McDonald's we've been to.

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Gail Callender . 2025-03-27

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Good all round I live in the south west we dont have to pay for sauce, in fact all of the other MC Donalds I have visited you don't pay for sauce... 30p per sauce I had to pay!

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Maxine Stead . 2025-03-25

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Wrap fell apart and there were no mcflurries or milkshakes. BUT everyone cheered when 69 was called. Definitely a clean McDonald's as well for once - even better as it's a service stop with loads of people.

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Teigan Bide . 2025-03-21

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Nice people who sell the yummy food you know you shouldn't eat but hey

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Kevin Doyle . 2025-03-20

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Gone down hill since opening, this might be last visit, 15-20 minute wait in the drive through

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M j . 2025-03-16

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The food took nearly 20mins to arrive (I only ordered a burger and a wrap) and the wrap was cold and just slapped together. Toilets were absolutely disgusting with full urinals and toilet paper strewn across the floor

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Lee Jordan . 2025-03-16

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Advertises as 24hr on their roadside sign. Pulled in after a 6 hour drive to find it closed at 05:50.

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Danielle “MrsCardone” Cardone . 2025-03-13

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Just McDonald's, staff always seem friendly

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Jem Jennings . 2025-03-10

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Really gone downhill cold food takes ages to arrive won't be returning

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G R . 2025-03-09

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Rubbish service, forgot the order. Then it was burnt not sure how they managed this

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Joann Hirons . 2025-03-09

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Run by teenagers that dont care!! Mcflurry machine is always broken because they cant be bothered to fill it up. Avoid

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Liam McNamara . 2025-03-02

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By far the slowest McDonalds in the country, took 25 mins for my order of a Burger and a share box

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thomas doyle . 2025-03-02

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25 minute wait for food while the drive thru has no line and they are serving them first. I've watched cars turn up after I have ordered. Place their order and receive their order and leave in time I was waiting

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hooobbit6776 . 2025-02-27

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Used to be my occasional treat, but as of late, burgers cold, absolutely farcical excuses for milkshake machine. How can the largest food chain on the planet fail to serve a hot burger and install working milkshake equipment. Staff nice though.

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PETE . 2025-02-22

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Friendly staff, food order was correct which is always nice . Mcflurry machine was out of order yet again though

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Tammy Evans . 2025-02-20

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This restaurant at the top of haldon hill used to be one of our favorite locations for a quick drive through however recently has been disappointing. The last three visits we were told the milk shake machine was broken and could not serve Milkshakes or McFluffies, last night was the same and were obviously short staffed, the person on order taking was not happy at all and we waited 10 mins for two items.

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Glen Allen . 2025-02-19

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Nice clean store, service a little bit so. Atmosphere was nice and the food was great

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Ian Warren . 2025-02-13

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Always got a good service here and hot food

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Barry James dunn . 2025-02-10

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awful customer service, the employees swore at me and where extremely inappropriate too me, they swore and where extremely unprofessional, this has made me so upset and has appalled me at this service, i don’t recommend going too this mcdonald’s as this is how they treat there customers as this is how they treat them if you ask them if they order.

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Adriana Lagzdina . 2025-02-09

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Only went in for a coffee as don't trust the food(I have had food poisoning from McDonald's before). I asked for a caramel coffee, waited 15 minutes and watched as they left it on the side. I didn't complain as they were very busy and I was in a rush. Got back to my car to find no caramel.

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Glen Everson . 2025-02-08

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Very busy place but the staff are doing a great job under pressure.

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steve topple . 2025-02-08

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Waiting for abt 20mins. It's dead and still ridiculously slow.

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Stuart Redford . 2025-01-29

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Clean, lots of parking (for lorries as well), good value and pleasant staff. My favourite McDonalds location.

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Happy Grecian . 2025-01-28

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Very busy. Staff unaware of customer needs. Unapproachable

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T W . 2025-01-26

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Total opposite to a Fast Food restaurant definition. THE slowest place in England!!! Terrible service and cold food. Disaster!!!

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JJ M . 2025-01-18

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Shocking. Never has milkshakes. Staff are rude. Zero manors. Place has fallen far from it's original standard. Used to be brilliant.

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Louie Winfield . 2025-01-18

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The slowest McDonald’s ever, even when it’s quiet, ~20mins wait for a standard meal. Cups of hot drinks waiting on a counter only to be served cold or ice creams to be served melted. Very Disappointed

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Henryk Kwak . 2025-01-18

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It’s McDonald’s. Cold chips. Disappointing but did the job.

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Emma Lenden . 2025-01-15

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Not sure about the other negative comments but was stopping over for a latte in noon - 15 Jan 25 - after a super long trip from London. Friendly staff. Young staff girl with specs super friendly and smiling, not sure of her name who was outside clearing the bins for a bit while I was enjoying my latte and cig in the carpark. Bless ya for making it my day. Could have asked her number ✌️

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B. Barath . 2025-01-15

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Nice place to have fast food with family and children

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Sutharsan . 2025-01-12

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I waited 20 minutes for my food (2x coffee, 2x mc muffin) no one even apologized for the delay and the manager of the restaurant hid in the kitchen and pretended he wasn't there after 20 minutes I asked where my food was: the answer was: it's not ready yet!!! I will never come to this slow food again!!! The manager of this restaurant should change his position and clean the toilets, he would probably do better

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Juraj Sotak . 2025-01-09

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We've been a few times as it's a good location for us to stop on a long drive to pick up son from uni. But we know what to expect as it's always busy and never really "fast" food. Std Mc Donald's fare with long queues and stressed customers

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Dave Manning . 2025-01-07

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Usually stop in here during a lunchtime and without fail these guys are having a meltdown. I've never known a McDonald's to give you such large wait times in comparison to how many people are in the queue. The other day we waited 10 minutes in the drive through but there were only about 6 cars ahead of us.

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Alexander Stewart . 2025-01-07

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I've never arrived at a McDonald's at 3:30 in the afternoon only to be told they're closed. What made it worse was the lack of any explanation from the staff member informing customers. It seemed there was a backlog of orders, but if that's the case, it's hardly acceptable for a fast food franchise that's supposed to prioritize efficiency.

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Ben Craze . 2024-12-30

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Mildly Warm food again....seems to be the norm with macdonalds these days... never hot

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Dave Swanson . 2024-12-28

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Bit of a wait for the food but worth it. One of the better ones

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Francesca Whiting . 2024-12-27

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Honestly don’t bother, burger came in a stale bun and you don’t even get a ‘sorry about that mate’ when you take it back and ask for a fresher one, you get a teenager looking at you as though you’ve just spoken in another planets native tongue Shocking in here

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Brendan Shaw . 2024-12-26

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It in fact was not open 24 hours as stated.

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Jesse Major . 2024-12-22

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So slow! 35 minute wait for single basic meal.... avoid.

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Chris . 2024-12-13

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Let us make orders on the app that they couldn’t fulfil and then wouldn’t honour the app discounts when we were forced to change the order at the kiosk.

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Adam Gunning . 2024-12-08

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Ok, for a spicy chicken wrap,...chips are nice too 😋 and it's cheap as chips. Drive through is quite handy on our way past.

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Lee Broom . 2024-12-07

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Ok to fill a gap .looked like they'd used a catapult to put the burger together.

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Finton Wyatt . 2024-12-06

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No sauces in food and food nearly burnt

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paul willis . 2024-12-05

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Lovely, all the ingredients are sourced locally and great to know I am not lining the pockets of a global fast food giant.

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Matt Walker . 2024-11-28

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Says its 24h but it's never open. Come up here on my way home with the misses, one door was locked but the other entrance wasn't. Walked in and no one was about. Called out a few times with no response so we went on and ordered on the screen. After paying you could hear voiced complaining and swearing that someone just ordered food. The eminem wannabe Manager come out and was very rude, threw out food on the counter and walked away

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Chunky Squirrel . 2024-11-26

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Passing through and this restaurant, Exeter Racecourse, seems to be one of the better ones.

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Paul Barratt . 2024-11-17

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Coffee tastes like the machine hasn't been cleaned, management standing around instead of helping overworked front of house staff, long wait and cold food.

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Samantha Roberts . 2024-11-17

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Absolutely rammed and waiting for what seemed like an hour for food. It was so loud inside I couldn't wait to leave. There was a very limited seating selection which was also very cramped.

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Paul “Teajunkie” . 2024-11-16

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After 25 stops, service is given to drive thru and lobby/walk-in sacrificed to ramp up drive-thru commissions

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Mike Smith . 2024-11-16

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An awful McDonald's that takes the fast put of fast food! No one seems to care about the service, giving a real can't be bothered vibe. I've written this review after my fourth visit and my fourth 10 minute plus wait for my food. 🚮

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Pony Boy . 2024-11-13

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Lived up to fast food on my visit ,no complaints here .

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G T . 2024-11-11

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I had to wait 20 minutes for my food and they have only just 3 orders to go The delay was unacceptable, no apologies,very frustrating behaviour from staff,

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solomon sabu . 2024-11-11

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Slowest mcdonald's I've been to, wouldn't bother you'll waste most of your time waiting so much for fast food....

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Aidan cross . 2024-11-06

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So far Always got me order right

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matthew boulton . 2024-11-04

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Nothing worse than visiting an open 24hr mc donalds to find it closed ... annoying for people who have a planned route. Nothing to stop them updating on a 24hr basis to let people know where they stand ...

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Paul Mulford . 2024-11-03

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Food came out nice and hot and was to a very acceptable standard.

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Benjamin Grubb . 2024-11-01

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Rubber chips that were cold. Blunt staff thrusting food towards car. Mcflurry was an icy paste. Luke warm burger. Very disappointed, we arrived at midday so had hope for warm fresh food. But seemed to have ended up with stale food. I'll give this one a miss in future.

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Simon Campion . 2024-10-28

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Never waited less than 25 min here. Been slow 4 out of 5 times I’ve been here I’ve actually walked out on three orders

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Max Chambers . 2024-10-28

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Usual McD quality and value for money

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Adrian Holman . 2024-10-24

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The hot chocolate wasn't drinkable this evening

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Phil . 2024-10-23

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children screaming and the mc rib is so bad waste or money

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gabriell gerve . 2024-10-19

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Food is never warm. Never any milkshakes. Get orders wrong. It's no longer fast food as you have to wait on average 10mins. For a multi million pound company that's been around many years it could do a hell of alot better that's for sure

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James Creevy . 2024-10-17

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Back again for something to eat 🍝🧆 and Drink 🥤🧋 and of course an 🍨🍦. We ate inside this time and were presently surprised how neat it was. Conner swept up underneath the table and cleaned the table top for me because I have cancer. I still have to be careful. So a big thank you.👍👍. The Toilets were also very clean which is nice to see.👍👍. Until next time.👍👍

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Stephen Ford . 2024-10-15

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How bloody slow and not even busy, get some staff or management structure

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Tracey Patten . 2024-10-14

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Music too loud but service & food was spot on. Felt clean too.

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Scott Thomson . 2024-10-14

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Not 24 hour, arrived at 23:50 and they're closed. Don't count on them being open.

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Adam Johns . 2024-10-14

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Do not use the drive through very long wait what what ever time you try . You have been warned .

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Jon Mathers . 2024-10-09

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Pretty much the same as every other McDonald's in the country,although I will say our order was correct & still hot 10 minutes later when we got back to our holiday cottage

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Pete Yates . 2024-10-06

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Good old McDonald's always good

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kym rice . 2024-10-01

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Horrible food Horrible burnt waited 25min for food and it wasn't even busy worst McDonald's in the country

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boro boy . 2024-09-29

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Unfortunately there were no signs for table service. The food itself was like you would expect from McDonald's. The area of ​​cleanliness needs to be improved here. The staff won't be able to wipe the tables after every guest, there's just too much going on there, but the tray wasn't clean at reception either.

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Madze Pekram . 2024-09-28

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Always so slow and food slipped together. Burger buns were upside down and squashed.

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mandy tanner . 2024-09-26

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Excellent customer service and had a lovely quick chat with the man serving me. Unfortunately a big Queue in the drive through but couldn't be helped. Thankyou!

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Emma Workman . 2024-09-23

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Drive Thru took over Half an Hour... Shockingly bad

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Steven Green . 2024-09-22

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Great food was in and out exactly what you want in fast food.

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johnathon merritt . 2024-09-19

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I’ve been to this McDonalds a few times and the service has been so slow every single time, whether it’s busy or not, that I will not be coming back. Never experienced such slow service for only a drink and burger!!

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Rebecca Patterson . 2024-09-17

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Polite and friendly staff but put Ice in drink and forgot dips. Nuggets tasted like cold elastic couldn't eat them and fries were cold. Young chap serving was very apologetic about the ice. To be fair to them we didn't give them chance to fix the other issues as we were already on the road again

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Dwayne Brook . 2024-09-14

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It says it’s 24hours yet at 11.30pm I was refused entry whilst others were being served as the staff had been “told by management not to let anyone in” not really great for a 24 hour restaurant, disappointing

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Ben Brugge . 2024-09-14

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Not the best tasting burgers but ok

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Jason Turner . 2024-09-10

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Worlds slowest drive through experience. Had to edit as I drove off down the M5 and realised they short changed me a hash brown. Utterly useless

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The Gooserider . 2024-09-09

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Not a bad maccies, fries a little soggy so lost a few points great location

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Adie Roberts . 2024-09-04

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Blissful food! I could really taste the nutritional value of each and every French fry bloody brilliant I had the chicken share box and a grimace shake it was very sigma and grimace didn’t kill me so that’s cool! 4 stars bcuz I feel a large amount of faeces rumbling in my stomach so I may have to go and take a dump

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Gubba the one and only sigma Alpha . 2024-09-02

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We pop in here on are way back home from Cornwall and they never got milkshake or there not nice so disappointed

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Lesley King . 2024-08-31

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It's a mcdonald's! It's clean ish service is OK ish and the food is mcdonald's!

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Tony Cook . 2024-08-31

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Terrible service, asked to park up and was forgotten I think. First kiosk was ok, quick and efficient, but then staff were useless. Waited half an hour for a couple of burgers and fries.

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Rusty Bridgewater . 2024-08-28

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30mins wait for cheeseburger and coffee , 10pm and nobody in there shambles 🙃

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Michael Bidgood . 2024-08-28

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Great 3 for £3 drive thru value snack. Well needed at the time too. Goodbye offer😫

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Duncan Pascoe . 2024-08-27

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"Open 24 hours" Every time I go after 11pm it's always closed.

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Diana Ford . 2024-08-25

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The worst McDonald's we have ever been too. Ordered via the app for collection through the drive thru. Waited ages for our food to only be given half of it and it was cold. Would not recommend this McDonalds at all.

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Katherine A . 2024-08-23

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Staff seemed like a bit fed up with everything. Very rude in even suggesting to pull up the next window.

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Mian Ahmed Iqbal . 2024-08-15

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Took 15 minutes for a few chicken nuggets and we didn't get are sause

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Sam . 2024-08-13

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Honestly never been to slower McDonald’s in my life! There’s no one here! Drive through is empty, parked my order by the second window and definitely just forgot I existed! Sat here for what felt like a life time watching 3 other customers that casually came in after me also get parked.. we all just sat here bemused… is anyone working in this store?! Avoid at all costs, I’m still sat here now.. ridiculous!

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Martin Williams . 2024-08-13

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Ordered a double big mac which turned up with 3 burgers instead of 4 spoke to a very pleasant young lady called Indie who replaced it straight away without any fuss otherwise everything else was really good

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Phil Madge . 2024-08-11

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Slow lazy service. Watched workers just standing round on their phone drinking coke in the kitchen when orders were backing up

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Test Flight . 2024-08-11

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Really busy and has quite a small car park. Toilet was clean.... ish. It is what you would expect a busy services to be like. Food was hot, got 1 bit of our order wrong but corrected it within 5 min. Would stop again as less busy than main services and easier to get to.

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Briony Hosford . 2024-08-11

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One of the better McDs. Parking a bit tight if you want to stop and eat.

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Stephen Davies . 2024-08-05

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McDonald's is getting expensive

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Geoffrey Marles . 2024-08-05

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Food was fine - it was the 25 minute wait for our food that was the issue to focused on the drive through they forget they have customers in store and just mess around like its a joke behind the counter...no one came and asked or apologised had to keep asking where our order was on which no one seemed to no . Felt like a ghost in there..treat you like your not even there and ain't apologetic about anything .

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Chris Pring . 2024-08-05

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