McDonald's in Teignbridge

I've never arrived at a McDonald's at 3:30 in the afternoon only to be told they're closed. What made it worse was the lack of any explanation from the staff member informing customers. It seemed there was a backlog of orders, but if that's the case, it's hardly acceptable for a fast food franchise that's supposed to prioritize efficiency.

We've been a few times as it's a good location for us to stop on a long drive to pick up son from uni. But we k kW what to expect as it's always busy and never really "fast" food. Std Mc Donald's fare with long queues and stressed customers

Mildly Warm food again....seems to be the norm with macdonalds these days... never hot

Bit of a wait for the food but worth it. One of the better ones

Honestly don’t bother, burger came in a stale bun and you don’t even get a ‘sorry about that mate’ when you take it back and ask for a fresher one, you get a teenager looking at you as though you’ve just spoken in another planets native tongue Shocking in here

It in fact was not open 24 hours as stated.

So slow! 35 minute wait for single basic meal.... avoid.

Let us make orders on the app that they couldn’t fulfil and then wouldn’t honour the app discounts when we were forced to change the order at the kiosk.

Ok, for a spicy chicken wrap,...chips are nice too 😋 and it's cheap as chips. Drive through is quite handy on our way past.

Ok to fill a gap .looked like they'd used a catapult to put the burger together.

No sauces in food and food nearly burnt

Lovely, all the ingredients are sourced locally and great to know I am not lining the pockets of a global fast food giant.

Very clean, very busy, short weight and hot food

Says its 24h but it's never open. Come up here on my way home with the misses, one door was locked but the other entrance wasn't. Walked in and no one was about. Called out a few times with no response so we went on and ordered on the screen. After paying you could hear voiced complaining and swearing that someone just ordered food. The eminem wannabe Manager come out and was very rude, threw out food on the counter and walked away

Coffee tastes like the machine hasn't been cleaned, management standing around instead of helping overworked front of house staff, long wait and cold food.

Passing through and this restaurant, Exeter Racecourse, seems to be one of the better ones.

Absolutely rammed and waiting for what seemed like an hour for food. It was so loud inside I couldn't wait to leave. There was a very limited seating selection which was also very cramped.

After 25 stops, service is given to drive thru and lobby/walk-in sacrificed to ramp up drive-thru commissions

An awful McDonald's that takes the fast put of fast food! No one seems to care about the service, giving a real can't be bothered vibe. I've written this review after my fourth visit and my fourth 10 minute plus wait for my food. 🚮

Lived up to fast food on my visit ,no complaints here .

I had to wait 20 minutes for my food and they have only just 3 orders to go The delay was unacceptable, no apologies,very frustrating behaviour from staff,

Slowest mcdonald's I've been to, wouldn't bother you'll waste most of your time waiting so much for fast food....

Good all round I live in the south west we dont have to pay for sauce, in fact all of the other MC Donalds I have visited you don't pay for sauce... 30p per sauce I had to pay!

So far Always got me order right

Nothing worse than visiting an open 24hr mc donalds to find it closed ... annoying for people who have a planned route. Nothing to stop them updating on a 24hr basis to let people know where they stand ...

Food came out nice and hot and was to a very acceptable standard.

Never waited less than 25 min here. Been slow 4 out of 5 times I’ve been here I’ve actually walked out on three orders

Rubber chips that were cold. Blunt staff thrusting food towards car. Mcflurry was an icy paste. Luke warm burger. Very disappointed, we arrived at midday so had hope for warm fresh food. But seemed to have ended up with stale food. I'll give this one a miss in future.

Usual McD quality and value for money

The hot chocolate wasn't drinkable this evening

children screaming and the mc rib is so bad waste or money

Food is never warm. Never any milkshakes. Get orders wrong. It's no longer fast food as you have to wait on average 10mins. For a multi million pound company that's been around many years it could do a hell of alot better that's for sure

Back again for something to eat 🍝🧆 and Drink 🥤🧋 and of course an 🍨🍦. We ate inside this time and were presently surprised how neat it was. Conner swept up underneath the table and cleaned the table top for me because I have cancer. I still have to be careful. So a big thank you.👍👍. The Toilets were also very clean which is nice to see.👍👍. Until next time.👍👍

Not 24 hour, arrived at 23:50 and they're closed. Don't count on them being open.

How bloody slow and not even busy, get some staff or management structure

Music too loud but service & food was spot on. Felt clean too.

Do not use the drive through very long wait what what ever time you try . You have been warned .

Pretty much the same as every other McDonald's in the country,although I will say our order was correct & still hot 10 minutes later when we got back to our holiday cottage

Good old McDonald's always good

Horrible food Horrible burnt waited 25min for food and it wasn't even busy worst McDonald's in the country

Unfortunately there were no signs for table service. The food itself was like you would expect from McDonald's. The area of ​​cleanliness needs to be improved here. The staff won't be able to wipe the tables after every guest, there's just too much going on there, but the tray wasn't clean at reception either.

Always so slow and food slipped together. Burger buns were upside down and squashed.

Excellent customer service and had a lovely quick chat with the man serving me. Unfortunately a big Queue in the drive through but couldn't be helped. Thankyou!

Drive Thru took over Half an Hour... Shockingly bad

Great food was in and out exactly what you want in fast food.

I’ve been to this McDonalds a few times and the service has been so slow every single time, whether it’s busy or not, that I will not be coming back. Never experienced such slow service for only a drink and burger!!

Polite and friendly staff but put Ice in drink and forgot dips. Nuggets tasted like cold elastic couldn't eat them and fries were cold. Young chap serving was very apologetic about the ice. To be fair to them we didn't give them chance to fix the other issues as we were already on the road again

It says it’s 24hours yet at 11.30pm I was refused entry whilst others were being served as the staff had been “told by management not to let anyone in” not really great for a 24 hour restaurant, disappointing

Not the best tasting burgers but ok

Worlds slowest drive through experience. Had to edit as I drove off down the M5 and realised they short changed me a hash brown. Utterly useless

Not a bad maccies, fries a little soggy so lost a few points great location

Blissful food! I could really taste the nutritional value of each and every French fry bloody brilliant I had the chicken share box and a grimace shake it was very sigma and grimace didn’t kill me so that’s cool! 4 stars bcuz I feel a large amount of faeces rumbling in my stomach so I may have to go and take a dump

We pop in here on are way back home from Cornwall and they never got milkshake or there not nice so disappointed

It's a mcdonald's! It's clean ish service is OK ish and the food is mcdonald's!

30mins wait for cheeseburger and coffee , 10pm and nobody in there shambles 🙃

Terrible service, asked to park up and was forgotten I think. First kiosk was ok, quick and efficient, but then staff were useless. Waited half an hour for a couple of burgers and fries.

Great 3 for £3 drive thru value snack. Well needed at the time too. Goodbye offer😫

"Open 24 hours" Every time I go after 11pm it's always closed.

Gone down hill. Service was shocking. 25 mins waiting for food only to get my order messed up and the egg in my mc muffin was snotty and nasty.

The worst McDonald's we have ever been too. Ordered via the app for collection through the drive thru. Waited ages for our food to only be given half of it and it was cold. Would not recommend this McDonalds at all.

Staff seemed like a bit fed up with everything. Very rude in even suggesting to pull up the next window.

Honestly never been to slower McDonald’s in my life! There’s no one here! Drive through is empty, parked my order by the second window and definitely just forgot I existed! Sat here for what felt like a life time watching 3 other customers that casually came in after me also get parked.. we all just sat here bemused… is anyone working in this store?! Avoid at all costs, I’m still sat here now.. ridiculous!

Took 15 minutes for a few chicken nuggets and we didn't get are sause

Ordered a double big mac which turned up with 3 burgers instead of 4 spoke to a very pleasant young lady called Indie who replaced it straight away without any fuss otherwise everything else was really good

Slow lazy service. Watched workers just standing round on their phone drinking coke in the kitchen when orders were backing up

Really busy and has quite a small car park. Toilet was clean.... ish. It is what you would expect a busy services to be like. Food was hot, got 1 bit of our order wrong but corrected it within 5 min. Would stop again as less busy than main services and easier to get to.

One of the better McDs. Parking a bit tight if you want to stop and eat.

Food was fine - it was the 25 minute wait for our food that was the issue to focused on the drive through they forget they have customers in store and just mess around like its a joke behind the counter...no one came and asked or apologised had to keep asking where our order was on which no one seemed to no . Felt like a ghost in there..treat you like your not even there and ain't apologetic about anything .

McDonald's is getting expensive

Professional service with a smile, nothing missing, all tasty. Better to use the app to order for drive through as the speakers don't always pick up what the driver says

40 mins and counting to collect food....

No person on drive through. No person on payment window. Waited - Window shut. Went to collections and person was surprised I hadn’t paid. Explained. Had to get out of car and walk back. So laid back . Not what I expected - as we honestly thought it was shut. Shall not return with the bunch of kids running the place.

It's not the cleanest of places.

It was awful, food was fine when we actually got it but 30 minutes wait after ordering was not what I expected for 'fast food'. Lots of others were complaining and taking food back. Seriously it was rediclous

Took longer than usual only because we went for fish filet otherwise all good Thanks

It’s McDonald’s so you know what you’re getting. Nice new place though

Very long wait for the food and many tables not cleaned on time. Not sure why maybe shortage of staff. I had to wait over 20 minutes for 2 cheeseburgers large fries and coke. Place wasn't even busy there was maybe 5 other people waiting with me. Food was good.

Toilets dirty with no loo roll, still dirty and in need of a restock 20mins after reporting to staff .

Slow, no milkshakes again nasty fillet of fish, ronald would be turning in his grave, the opposite of FAST FOOD!!!

25 minutes wait for drive thru order, really unhelpful lady at the window, no apology for wrong order, why would you work with the public if that's how you behave

We were here a second time and once again we had problems with the order. Missing items and food was not fresh.

Slowly got worse & worse since opening, Fast food is a long lost concept here, staff move as if they've been drugged & if by some miracle your order arrives before you die of old age it'll probably be wrong. The upstairs kitchen/ conveyer belt system simply doesn't work efficiently. I've previously waited ten minutes for a breakfast and there were only two other customers. The car park is designed by someone whose only car was made by fisher price & the app takes longer than walking through the actual door & ordering, you know, by talking, like the olden days, when everything worked. Needs a sorting out.

Best MacDonalds food fresh and hot which is a real treat

Don't come here for a smoothie, they are not available... not now and not ever. I asked when they will be available, and the shift manager doesn't know... Poor service!

Consistently the slowest McDonalds I’ve ever been to

Never had an incorrect order from here and drive through is always fast

We were travelling and chose this restaurant and we were very happy with the decision as it was a big car park and very ample space inside and outside. The service was a really good experience and the food was as we expected. It was very clean and not very busy. Good atmosphere and very recommended restaurant.

I have been here twice since it has opened and both times the order has been wrong. They did correct it both times but what an extra hassle

Really nice staff and clean and tidy

Flushing the toilets does not constitute cleaning. Too busy for its own good.

I recently visited this location and had a highly disappointing experience. The restaurant was in a state of disarray with full bins spilling over and no visible effort from the staff to tidy up after customers. Despite placing my order at a self-service kiosk, which itself was a frustrating experience due to unhelpful staff, I had to wait around 20 minutes for my food. The delay was unacceptable, and what made it worse was the lack of any apology from the staff. Overall, the service was poor, and the cleanliness left much to be desired. I won't be returning anytime soon.

First time here. And first McDonald's in some time. It was good. I might pop back soon.

It's not burger king. But it will do.

Absolutely disgusting, bins overflowing, toilets filthy, ridiculous wait for food, multiple people going up to the counter complaining about frozen chips, hair in McFlurry etc! Management need to sort it out asap!!!

Clean and tidy. Food was one of the best burgers I have had in McDonald's.

A 25-minute wait both times I've used this McDonald's, as they prioritize the drive-thru orders over people waiting in the restaurant. Both times, the excuse has been, "Oh, I'm sorry, we lost your order." My last visit was this past Saturday, and they missed half of my order, and the parts that were there were stone-cold. Sadly, it was too late to complain as I had already driven off, but this is the second time this has happened, so I will not be using this location again.

Lady refused to add pickles to my burger because there was no button for it on her till. Never had this happen when I've ordered. Her attitude and customer service was appalling and she made things way more difficult than it should have been. Ended up leaving without ordering and eating somewhere else.

The slowest McDonald’s in the UK - it is always slow, missing items etc. 15 min wait this evening, 8 nuggets not 9. Why is this one so consistently poor?

Food was great and hot. Although there was a long wait by normal standards due some issues inside and a queue quickly built up.

No white coffee, no milkshakes, no mcflurry, my cappuccino had some odd sweet aftertaste, the fries were not hot or freshly done, the food was fine but cold. My sons sprite came out as just soda water but the staff were polite and young. Swapped it no problem. A bit lacklustre really. We were late in the day on Sunday.