Maya Lounge - #1 London Shisha & Lebanese Restaurant in Barnet

So first when we came, the lady with the horrendous blonde balayage hair& uneven BBL was constantly rolling her eyes and when we asked to change our drink as it was super sour, she said to her colleague “ I’m not taking this order” and walked away without serving in-front of us! This is not how a normal business should treat their customers, I think she needs to understand where she’s working and probably at minimum wage. The whole time we were there we were received with rude looks, the audacity! We felt like we were back in school with bullying energy. Sort out your waiters please because this was very unprofessional!

The main purpose of this review is to draw attention towards a situation which I honestly find quite baffling, mayhap even a bit worrisome. The central narrative revolves around a particular venue in our locality – the circumstances of which alone merit your concern. By all appearances, there is something quite peculiar about this place. At first glance, it appears almost as though it were a sham venue, an immediate disconcerting thought to say the least. Hardly do any patrons grace its doors, and one wonders how such an establishment manages to keep afloat, given its apparent lack of customer footfall. Despite this, there is always an impressive display of high-end vehicles parked outside, curiously so, considering it's in violation of the parking regulations in place. Indeed, countless parking tickets have been issued, yet these vehicles remain unperturbed. Consequently, it begs the question: if a simple facet of the law such as legal parking is being contravened, what other rules and regulations might this establishment be disregarding? Forgive my forthrightness, but, the entire situation is simply astonishing, and one can't help but feel a bit skeptical. Perhaps our esteemed colleagues at Her Majesty's Revenue and Customs could shed some light on this conundrum. In conclusion, the full measure of my concerns surrounds the potential illicit activities masked by this peculiar business facade; it is for that very reason I bring this matter to your attention. Resolving such issues it vital to the preservation of law and order in our locality. Whilst we may indulge in a little chuckle at the audacity of this whole affair, it is, candidly, a matter of serious concern. 👀

Worst experience ever! Hair in food and very rude Manager! I went out with my finance and cousin. We encountered issues right from the start. When we arrived, we were told to sit at a table for 2 even though we had reserved a table for 3 and had even paid a deposit. When we were shown our table of 2, we expressed that our booking was for 3. However, we were told that regardless, this was the only table available and that if we were not happy with it there is nothing that they can do. We then expressed that we had made a booking for 3 people and paid a deposit ahead and were therefore surprised that we would be asked to manage a table of 2. In the midst of this, we saw a table of 3/4 become available which we asked to sit on and was initially told no, that it was reserved. The irony of this was that we had made a reservation but did not have a table reserved. It took some back and forth and us sharing that we were deeply unsatisfied before they reluctantly said we could sit at that table. I was ready to excuse this issue and enjoy the rest of the night however while dining, my cousin found a strand of hair in her food, which is a clear lapse in food hygiene standards. Before calling this to the attention of the manager we checked that the hair was not ours and indeed it was not, we have black hair, and this hair was a long light brown strand. When my fiancé brought this issue to the attention of the manager Azem, I expected a professional and understanding response. However, we were met with dismissiveness and rudeness instead. Azem came over and asked to see the hair which we gave him, he held it up, took out his phone with the flashlight on and replied, “the hair is not even dirty” and threw the hair away. On top of this Azem told us that the hair was not from his kitchen as the chefs were male therefore it’s not his problem. I have never been so shocked at such response before. I explained to him that the hair is long and light brown so it’s clearly not ours, he agreed that the hair was not ours but said it was not theirs either so not his issue to deal with. Horrified at such response we wanted to leave there and then. However, my cousin had come from America, and we really didn’t want the night to be cut short so we asked for another plate. Azem replied with no that he cannot give us a new plate because the hair was not their fault. Eventually after a lot of back and forth and us saying we are going to leave; with much reluctance and rudeness he said he will get us another plate. The lack of courtesy and accountability from the manager Azem left us all feeling deeply disrespected and unheard. As a paying customer, I believe it is reasonable to expect not only food prepared in a clean environment but also respectful treatment when raising legitimate concerns. Unfortunately, neither of these expectations were met during our visit. At the end of our dinner, we went to speak to Azem to share how disappointed we were with the service and treatment we received. We had hoped that maybe at this point Azem may be willing to take some accountability and we could have amicably sorted this out. However, Azem was completely rude and disrespectful and told us that he doesn’t care how we felt that the hair is not theirs and so he we will not apologise, and we should just deal with it. We asked to speak to his superior, but he told us that he was the manager and so there was no one we could report him to. It was such a horrible experience I would not recommend Maya Lounge to anyone.

I had a marvellous time here dressed as a skeleton from night of the dead the famous Mexican celebration. The food was on point and I enjoyed leering at the hot girls who had attended the party. In fact, if you are looking for nice food when dressed as a skeleton I would say there's no better a place. Dress code seems a little strict but I'm glad I got in. I would have died if I had been rejected.

Lovely place, very unusual inside. Nice atmosphere. But disappointed with the food. I ordered a halloumi wrap which was awful. No flavour whatsoever. For £9 an absolute rip off. The chips were really good as well as the sauces. I ordered a coke which I told would be cold and it wasn't. The shisha wasn't great, flavour wasn't strong enough and I found it harsh at times. I have been smoking shisha for many years. When I asked for the bill, it was around £80. The waiter said do you know there is a minimum spend, I said no as none told me. I checked on their website and in the FAQs there is a question about minimum spend. It says to go the Lounge Policy. There is NO MENTION of minimum spend on there. Belly dancer was good. I won't be coming back or recommending this venue unfortunately.

The biggest plus of this place is the atmosphere and entertainment. Everything is overpriced. Food, cocktails, and shisha are mediocre. Literally only popular for Instagram pics.

Great show for Belly dancer and shisha

The best restaurant I have been to in my life of 28 years

The food was great, the atmosphere was just brilliant. I absolutely love it and would 100% recommend going with friends.

Terrible experience I paid £180 for 2 people and service charge on top, every time I asked for something they were avoiding and not helping at all, coal on shisha never got changed, when I asked for the service charge to be taken off they said that they cannot take the service charge off and I got threatened by the worker that I will be taken to the back and beaten up. Disgusting place, would not recommend anyone to go to this place. Plus some workers are not working legally and I will be contacting the right place for this to be fixed.

not worth £12 for mixed shawarma. very small and food was cold.

Had a lovely dinner celebrating my husband’s birthday. Staff were friendly, attentive and welcoming. Highly recommend x

Burger was really dry, low quality. I noticed an under age girl on Sunday. Dress code supposed to be smart but people in track suit and plastic sandals just walk in, no problem. Dancer was good. Prices a bit high

I was really looking forward to going to this place after reading the reviews. There was a total of four of us and we paid £250 which is not a problem. That was expected. However, what was not expected is the quality of their food. Food Came to us medium warm which means it was not freshly cooked and gave us upset stomach the fallowing day. My diet I only eat once a day so that was the only food I had. The next point is the staff at the door really need to understand that if a reservation has been made then they should let the person through especially if half of the people with them is already sitting on the table.. atmosphere was good. The food really was a disappointment between four of us we ordered five dishes and all of them below satisfaction.

The Persian Arab night was the worst experience ever, just waste of money and time!! The worst service ever! Music band and sounds can’t be worst! They serve you what they have in kitchen and not what you ordered! No recommend this place at all!!!!! Don’t waste your time and money!

Great location. Good shawarma. Late evening with my friends from high school. The music was very welcoming too and the service was detailed

What a fantastic find. Looked for a nice restaurant relatively locally and stumbled upon Maya Lounge. Great atmosphere as soon as we arrived, great service and one of the best meals we have had out for a very long time. Throughly enjoyed the whole experience and would highly recommend

Beautiful cave setting, friendly staff, good food and shisha, highly recommended

Great atmosphere and lovely staff! Would recommend 👌

We were a group of 31, and we informed the restaurant we were coming one month beforehand to celebrate my daughter's bday. On arrival, the environment was lovely. the seating area well accommodated all of us. As it was in the week, it was not busy at all. Unfortunately, the quality of services was atrocious, we arrived between 7, and food orders were all taken by 7.30/7.45pm. food was delivered to the tables 1 hour to 1hr 30 after ordering, totally shocking, some of our party did not recieve all their food, when it did come it was COLD, or dry as it was sitting on the hotplate. When we asked what the issue was, we were told there was only 1 chef! When we said the food was cold, they took it back and microwaved it. Imagine the taste of microwaved fried chips #yuk! I can not even be bothered to write the full experience because it was so shocking, when we came to pay, they refused to give me a separated drinks menu, and food menu, as the quality of food and service was so poor, my party did not feel it warranted full payment. The lead waiter rudely stated that "Everyone ate the food, then put his hand in my face to tell me not to talk. "... ermmm NO, there was a high element of women should not talk to men in an authorative way culture within this restaurant. I believed he forgot that I was the consumer in the restaurant he worked in.... once he changed his tone, we were able to negotiate a price to be paid with a high discount accommodated for, the only reason this resturant recieved any money was because it was my daughter's birthday and didn't want to ruin the experience any more than it already had been with the quality of food and service being so poor. Large bookings can only accommodate 3 card payments, so this was another problem as everyone (31 people) was paying their share by card. We will never return back to this place but if you do go and plan on bringing a large party please ensure you bring cash with you / ensure when making the booking you get the correct information of payment as this is ANOTHER thing they failed to me when booking.

I come here all the time with my wife we just brought our families with us recently and they all loved it the atmosphere and food is amazing. Can't wait to see you guys again :)

Super ambience with lovely food and more to follow

If I could give this place zero stars I would. I don’t even know where to begin. We were refused tap water not once, but four times. “Our tap water is not clean, it comes out white. However we can offer you still water from our menu”. If your tap water (Thames water) is not clean, I urge you to undergo a health and hygiene inspection. I called on Friday and booked a table, asking about the ‘minimum deposit’ scheme. I was told it has been removed until September. Low and behold, within minutes of being seated we were urged to spend £35 per head, and if we didn’t we would be charged regardless. The soft drinks were flat. Milk shakes were all milk and no shake. Food was served without cutlery. Perhaps this is fitting for a restaurant inside a cave? The staff do not possess the fundamental language skills to communicate, often getting orders wrong, disappearing for minutes on end and arguing with our plea to kindly abstain from shisha. Food was enough this time. When the time came to pay the bill, we were refused to split four ways as it was “policy” to take only a maximum of two card payments per table. (Good luck if there are ten of you). The most unnerving, unforgettable experience came at the end, after paying we quietly made our way to the stairs, where security refused our exit. We were told to go to the manager and present our receipt for approval before being allowed to leave. It felt like we were in HMP Whetstone. Do not visit this place. Bizarre, cold, experience.

Friendly staff and nice shisha :) Happy to visit Maya👍🏻

A cave restaurant, makes you feel like you are inside an Aladdin-movie. The service was super, staff were friendly. I think the music could be a bit more diversified but was still okay. I am definitely going back soon, I totally recommend the place.

This place is great for shisha lovers. Here you will find Lebanese dance, Lebanese food, drink and shisha! A great place to sit and chat with friends while watching the dance, smoking shisha (enjoying a puff of shisha )! The staff is very attentive. Must visit once.

Amazing atmosphere, great staff and lovely food Must visit, highly recommend

Food is very delicious specially lamb shawarma is awesome 😋😋. Staff is very good as well. Definitely will visit again.

Overall experience was good. The vibe of the place was amazing. Staffs were really helpful and drinks were too good. But the issue was with vegetarian food. They don't have options in main course for vegetarians. Disappointed to have cold falafal wrappe.

Place is lovely but I believe the music is to loud as wow shout back at the waiter for them to hear your order. Common sense is to turn down the music. Plus they brought out the wrong meal but instead of rectifying it they left my guest with the same meal that he didn't order. And its overly price again Barnet and cockfosters are nice places to hang out but they are not central London so stop with the big prices. Overall nice place great belly dancer.

Fantastic service nice food and good atmosphere I like it too much... hope everyone has been there and have q nice time

This is from Saudi Eats in London, with 60k+ followers across social platforms. Instagram & Tiktok: saudieats.ksa Maya Lounge is a trendy cave lounge with Middle East-inspired decor offering Lebanese cuisine and shisha. 🔥😮 The shisha selection is diverse, delivering rich and flavorful pulls that cater to varied preferences. The culinary journey is equally impressive, with a menu that tantalizes taste buds, showcasing a perfect fusion of creativity and authenticity. 😍 We have tried: Hot & Cold mezze Mixed Kebab grill Strawberry diaquiry Fruits platter Lychee Shisha The food at Maya Lounge was excellent. The menu features a wide variety of Lebanese dishes, including mezze, kebabs, and wraps. The portions are quite generous. Overall, the lounge is unique where shisha enthusiasts and food connoisseurs unite, making it a must-visit destination for those seeking a delightful escape. 😍

I booked for my friend's birthday, I called and asked if they had music and dance, and they said they have , but when I arrived, there was no music, no dance, they made fun up my friend's birthday.

Fantastic food and great atmosphere. Thank you to Elena for her great professional customer service and the team for making our night so wonderful.

Incredible place will definitely return! Top Class!

A wonderful evening at Maya with very attentive staff, interesting ambience / decor and atmosphere that was just right. The Shisha was very good, albeit on the more expensive side, compared to some places and I couldn't understand the price jump from £35 for normal shisha to £75 for "VIP" which supposedly is just a tabletop Hookah. £9 for a large mint tea pot also seemed a little on the expensive side, given it lasted no more than 4 glasses, but it was piping hot and fresh, which considering the atmosphere and ambience, does make up for it. By far the biggest surprise of the evening was how attentive the staff were - taking away used items from the table, checking and refreshing charcoal, bringing tea and then pouring a cup and of course, generally contributing to the atmosphere with humour and small talk. Top work, I will visit again in the future. If I had to suggest an improvement, it would be ensuring that the fresh mint tea doesn't use teabags, but is brewed from black tea with fresh mint leaves added. A lounge I visited in the Netherlands did this, and the taste was so much smoother.

A second to none experience especially for my first time I was very content with Elena for the exceptional service that she provided for me and my family. I would definitely go back there again very soon

The people who work there make you feel really welcome and very pleasant environment. Worth every penny

I went for a birthday party. I had Grilled fish and rice ,I must say the fish was well seasoned and delicious,I was also able to taste the mixed grill,this was also delicious and well seasoned. Atmosphere was wonderful with a lovely belly dancer and good music I will definitely visit again.

Excellent ambience and atmosphere. Food great, cocktails super, customer service excellent and great music and belly dancer was a plus. The place is beautiful

Orded some food, received only half of it and without shame charge full price. When called the manager(said the manager is not here) and just swearing at me saying that is already paid) the waiter apologising at the door as we are leaving and complaining and the food is ready after your staff complaining that we already had the food. We work in neighbourhood and always recommend your place,,never ever again...worst service ever,never coming again and sad that this evening the staff just disappointed the whole Maya Lounge

This is an Elite venue, great atmosphere, music, decor and service. Definitely recommend and will be coming back again.

Great experience and staff were lovely.

Everything was perfect. The food, desserts and shisha, not a single flaw. We were served food by Elena and shisha by Arkan, their service has been exceptional , both professional and friendly, they are a great asset to this business. Highly recommend!!

Elena and Arkan deliver exceptional service that's both polished and professional. Their honest and insightful suggestions elevate the experience, ensuring every choice feels perfect. The food, equally remarkable, delights the senses, while the atmosphere exudes warmth and comfort. My first visit left me thoroughly impressed, and without a single flaw to critique, I eagerly anticipate returning for another impeccable dining experience.

Great place, shishsa is standard not amazing. Great service and atmosphere.

Nice beautiful,apresentacion artis dance Girl fantastic🥰😍👏👏👏

The ambience was really beautiful and the food was amazing

Very nice place and amazing food 😍 👌 😋 😀

Cool vibes, very cozy and beautifully decorated Thursday-Sunday belly dancing and Live DJ. Overall wonderful experience

Celebrated my friends birthday there and it was a delight.

Ordered a waffle, here I thought it was going to be a homemade nice waffle like what other lounges do, they have the cheek to serve me a supermarket cheap small and hard sugar with and put some bananas on top which were horrible absolutely disgusting desert, the chicken was reasonably good other than that nothing was good.

Book a table after 10 to get the best from Maya lounge

Rude staff will never come again

Gutted with how the staff were, they tried to enforce us to spend £50 pp when we only stayed 2 hours, on top of the £30 deposit. the website states 3 hours minimum spend £50. We was going back and forth and they were being so rude and difficult. Ended up spending more than I should have. Never going back.

Good selection of food and drinks. Good atmosphere and service

Good service, staff nice and attentive. Food is VERY bland (wrap) and the place wasn’t busy for a Friday night. Maya isn’t busy like before and the £50pp minimum spend isn’t justified. Crazy having a different minimum spends on different days of the week LOL. So many rules. I’d maybe visit Maya once a year because of this as there is plenty of shisha lounges without these rules in London.

Great experience. The lovely belly dancers made the whole night. Exceptional food.

Ameizing food Beautiful place Lovely service and professional 👏 The most beautiful place at London Thank you oll staf ❤️❤️❤️

Amazing experience, great atmosphere great service and the food and shisha was excellent. High class place with great prices. Been with family and on dates and it's perfect for both. Highly recommend

We would like to say a big thank you to everyone one who looked after our table. Great service from everyone but I would like say thank you to HODA. We will definitely come back because is worth it :) from John to Hoda

Special thanks to Hussain who gave a great service. Very attentive and gave good recommendations for shisha flavours.

Huge venu, with a very relaxed atmosphere. The roof is slightly open, so it can feel a little cold. Extremely helpful staff team, they cannot do enough for you!

Friday night, me and my friend called to enquire about the booking policy. We were told it was just a walk in so we did. Upon walking in the man at the door asked me if I was drunk? I said no I don’t drink due to religious reasons, to which he replied he does even though he is from the ‘same faith’. I then said well that’s were we make different choices. He put me off straight there, still went in there due to my friend wanting to have. Good night out. We just wanted to see how the ambience was and have a light bite. The place was actually dead, we also had a man who was a staff following us most of the time. When we sat he kept watching us. Which made us furthermore feel uncomfortable. So we simply left. As we were leaving there was a group of four girls. They were having a conversation outside about the ridiculous dead atmosphere and about being told to spend £50 per head. We said we were told the same if only the first man wasn’t rude and made us feel so uncomfortable. Not going there again even if it was the last place open. Peace out.

The atmosphere is amazing! A very beautiful and unique place. There is great music and entertainment. As well as really delicious food!

lovely staff!!! put extra sauce like asked :,) - even more than asked for which was lovely! security was so nice too! thank you!!! i’m lebanese myself and LOVED the shawarma.

One of the most classiest and modern shisha lounges that I have ever gone to. You feel like a VIP when you go to Maya Lounge for shisha. All the shisha flavours are exclusive, and the cocktails are just perfect.

I'll start with the good bits, easy parking and nice entrance and decor. Now to the actual experience. The atmosphere for a Friday night was very poor. Got seated on the sides even though the centre tables were free. It was very cold and we could feel the breeze throughout. Food was below average, very bland and pricey. The mocktails came out very quick, taste was simple and nothing wow. Overall very disappointed especially as they have a £50 minimum spend person.

Good place for good food and convenience

Foods ok. Music is good but overall very expensive

The food is fine. Your local Lebanese would do the same. The atmosphere is what makes this place, the music is good (if you like rnb and afrobeats), the restaurant is beautifully designed, the belly dancing is a nice touch. What they do not tell you is they’ll shove on a £75 table charge if you don’t spend £50 per person. Now this is where I’m frustrated, I booked a table for two, we had a wonderful time. My friends boyfriend turned up he did not eat or drink one item. He was there for less than an hour and they increased the charges to include £50 to cover him. RIP OFF! I will never go again because of the audacity of that charge.

Amazing vibes, went for my 1 year anniversary Dj was amazing, belly dancer performance was amazing, the food is 10/10 will fill you up fast, our waiter was so nice and helpful giving up amazing recommendations, of course we tipped her well The aesthetic as well is top tier It was very warm thanks to all the heaters on the ceiling

Service was very good and up to my standard. They outdid themselves with the decor, breathtaking. All the colours textures and mirrors were fun and the overall aesthetics 10/10. The food was good, I’m quite the food critic and I know what I expect when it comes to shawarmas etc. however I’d give the food 5/10. The portion size was okay but the overall flavour could do with improvement and perhaps to add fresh chilli sauce to your menu as I asked for sauces and there weren’t much available. They had a live dancer come in which looked entertaining ,just as we were about to leave. I loved the service I’d give a 10/10. The drinks I ordered were delicious.

Very disappointed with the overall experience at Maya. Paid lots of money for the food that wasn’t tasty. I had mixed shawarma and according to the menu it should have been grilled. What I received was pale pieces of chicken and lamb that seemed to be fried on the pan and not even very well as didn’t catch any colour. The atmosphere wasn’t great overally and it was pretty chilly. The only good thing was the service - the waiters were attentive and polite. I won’t be going back to Maya.

Such a weird and dodgy place, with strange politics about tables. Manager is rude and definitely has something against women. The only 2 nice people there are the belly dancer and security guy. Would not recommed, plenty of better Shisha lounges in North London, e.g. Hart lounge in Southgate

Maya Lounge offers an unparalleled experience, seamlessly blending exquisite shisha, delectable cuisine, impeccable service, and a captivating environment. The shisha selection is diverse, delivering rich and flavorful pulls that cater to varied preferences. The culinary journey is equally impressive, with a menu that tantalizes taste buds, showcasing a perfect fusion of creativity and authenticity. The attentive and friendly staff elevate the overall experience, ensuring every need is met with a smile. The ambiance is a harmonious blend of chic and cozy, providing the ideal setting for relaxation and socializing. Maya Lounge is a haven where shisha enthusiasts and food connoisseurs unite, making it a must-visit destination for those seeking a delightful escape.

I really enjoyed it here!! Thursdays belly dance night is my fave!

Had high hopes for this place. Really poor and slow service with the food. Incorrect orders with starters and mains even forgetting one of the main courses for one of the party completly and eventually serving it on a broken plate. Real shame considering the occasion and decor.

Please don’t waste your money. Tiny portion for extortionate price. My food was ice cold and the bread rock solid.

Maya Lounge in London is a trendy restaurant with Middle East-inspired decor offering Lebanese cuisine, cocktails, and shisha. It is located in the heart of Barnet, and is a popular spot for locals and tourists alike. The food at Maya Lounge is excellent. The menu features a wide variety of Lebanese dishes, including mezze, kebabs, and tagines. The portions are generous, and the prices are reasonable. The cocktails at Maya Lounge are also very good. There is a wide variety to choose from, and the bartenders are skilled at making classic and creative cocktails alike. The shisha at Maya Lounge is some of the best I have ever had. There is a wide variety of flavors to choose from, and the shisha pipes are well-maintained. The staff is also very knowledgeable about shisha, and can help you choose the right flavor and pipe for your needs. Overall, Maya Lounge is a great place to go for a delicious meal, a refreshing cocktail, and some of the best shisha in London. I highly recommend it to anyone looking for a fun and unique dining experience.

Good good drinks and quality shisha

Great food, drinks, music and service 👌🏼 Loved the cocktails!! Had the halloumi bread for starter, king prawns and mixed grill for mains and fruit platter for dessert. Good location, nice interior, such a vibe! Thank you Yusef and the team for looking after us. Security at the door was amazing too! Will be returning soon

Was planning to go to the restaurant opposite L’mour however it was busy was really thrilled to see that MAYA was available for any seats, HOWEVER the guards very rude and intimidating and started acting as if we’re going to their house or something what a way to greet your customers who are helping your business run came in and the atmosphere was very quiet and I couldn’t be there and be expected to pay £50 so I left as soon as I exited a old man with a hoodie on probably the owner was like are you coming back so I said sorry not today and he replied saying no problem carry on bye in a rude manner such a shame customers are being treated in a rude manner for somewhere they’re meant to enjoy I’ve seen previous reviews where staff have been trained they claim wonder who by because who ever training the guards must not like people what a shame.

Lovely drinks, belly dancers and atmosphere.

Really enjoyed myself I went on a Friday the belly dancer was beautiful and entertaining the staff are so friendly and checked on us all the time to ensure everything was okay. Delicious food.

Fantastic food and super friendly service

Lovely meal, great atmosphere and incredibly friendly staff. Highly recommend the falafel wrap too

Upon entry I was told by the security at the door that minimum spend was £50 pp (I was told about this place by my date to meet at) so that wasn't the best introduction to have. Of course, I'm happy to spend my money willingly but disliked being told I should. So you may want to educate your staff on this. Anyway, I asked for a physical menu when being seated but the staff pointed at the QR code to scan but you can't order off it so it just seems illogical & pointless. I ordered a shisha which to me was basic for the price of £45 where as other standard shisha establishments offer better quality for less. I've seen shisha for 10-20£ so why the high cost for something so basic? I called the attention of your staff to place a order & they said they would send someone to take my order....I've ended up telling up to 5 of your staff members just to get someone to take my order! - it wasnt even busy, there were a few people seated, a lot of the staff members walking around like headless chickens & standing around in the middle, is it really too much to ask to take my order & let me pay you...ridiculous. If you have such high prices & you demand big buys from your customers then you have to deliver the quality & service to match that. The service was terrible. The shisha was bland. The wait was too long. So I left & would not come here again. 3 drinks & a shisha amounted to £69 and I only lasted an hour being there. Really wish I hadn't paid as I felt a bit cheated & lured in. The only good thing Maya has going on for it is the aesthetics of the scenery. I can't comment on the food as I did not reach that point and I was hungry so had things been in line with the service I could've stayed.

Excellent ambience and atmosphere. Food great, cocktails super, customer service excellent and great music and belly dancer was a plus. The place is beautiful

Beautiful lounge, great the fact it has parking and good seating. The wrong food was bought out and then by the time the correct order came out my freind had already finished her food. It took absolutely ages just to get a knife and fork to the point after asking 5 staff members for one it eventually came and I ate my lukewarm food. When I complained about this they apologised and said they had ran out of knives and forks. It wasn’t a very busy Saturday however. After being to many lounges in London I think the £50 per head for Maya just isn’t justified.

Best service ever. Best atmosphere ever. Best whiskey sour ever 🤍 absolutely love it!

Great entertainment food was really tasty Shisha we’re a bit harsh…

My Favorite shisha in London. Love driving there for the shisha and the vibe. Always love spending extra on tea, fruits and food. Everything is so Good about this Place. Mr Yusuf is very welcoming and kind, looks after me so that I always have a Great time

Wonderful Ambiance with delicious meals and shisa

The portion size is ridiculous for 12 quid! I got 4 pieces of falafel which tasted nice but I can't believe they were so small and few. Definitely wouldn't order this again.

This place is beautifully decorated, however the staff are rude, they don’t know how to make drinks or food. They became aggressive if you give feedback to change anything you don’t like. They tired to charge us for items we didn’t receive or order. 3 people of a table next to us fainted, the staff just took them outside and told them to settle their bill, refused address for the ambulance. Would never go back there

Everything was Amazing apart from the poor service. We went there on thursday. It wasnt that busy and they had losts of staff members but they were not looking after their customers. It was such a mess with our starters and no cutlery brought …. And the service charge was high …..

Such a beautiful venue. Staff are so efficient and helpful.

My first visit to explore... Just a glass of red. Fab decor and friendly efficient staff. Defo gonna go back to dine. Highly recommended.

Really good food, staff were nice and atmosphere was friendly