May Fair Bar in City of London, Westminster

I came to The May Fair Bar today with my family to celebrate my 23rd birthday, expecting a fun and wholesome evening. What we got instead was an absolute disgrace. We were dressed smart casual, ready to enjoy some cocktails and make the day special. After placing our order and waiting for what felt like ages, we were told, in no uncertain terms, that we had to leave because a bigger party was coming. Are you serious? On my birthday? We didn’t even receive our drinks, and the staff’s attitude was appalling—dirty looks the whole time, making us feel completely out of place. This was supposed to be a special day, and instead, I left feeling humiliated, unwelcome, and like we didn’t matter at all. The way we were treated was beyond disrespectful, and I wouldn’t recommend this place to anyone. We definitely won’t be coming back.

Menu limited and portions not adequate for simple dishes. Overall the food was good and the deserts were very impressive

Noisy, busy, loud, great cocktails but average food

Great services and foods. Happy to come back if any offers available

Had an amazing time ! Luca (bartender) gave exceptional service! Great atmosphere! Great drinks ! Great chat !

Great variety of cocktails, in a place with a great atmosphere and very friendly and professional staff.

Visited on Friday, had a great time! The host Sasha made our stay so nice, he was great and super charming!

Nice cocktails and all compliments to Mr Sasha who helped us to get the nice table despite it was very busy Friday night 🍹

I’ve been to many bars, but Sasha at the Mayfair Bar stands out as one of the best hosts I’ve ever encountered. He is incredibly courteous, always going above and beyond to ensure that I have a fantastic experience every time I visit. Sasha is great at organizing bookings and making sure everything runs smoothly. His attention to detail and commitment to exceptional customer service make each visit feel special. He also has an excellent knowledge of cocktails and always gives great recommendations based on what I’m in the mood for. I always look forward to my time at the Mayfair Bar, thanks to Sasha!

Lovely bar, with amazing and friendly staff. The food was lovely. The head waitress was wonderful and made some wonderful drink recommendations.

Nice space, Nice bar, Nice cocktails!

Lovely hotel in a very busy bit. Not a place to try to drive to as there is little parking, pollution charges. Taxi, Underground good to go. Black Taxi a bit more expensive than Uber but Uber drivers have to Pay £50 for entering the City centre so to be fair use black cabs. Either that or book the same Uber driver in and out to help cover the additional cost. All you would expect in the hotel and bar as you would expect for this high-level establishment.

Really bad service and mediocre food. Do yourself a favour and avoid this place.

Bit disappointing with the food, menu had lamb cutlets on it so I ordered them, they arrived and it was just lamb cutlets, no mash no veg??? Not even the option, same for wife, quite poor if you want my opinion.

Very attentive start from the moment you walk in. I'd visit again just for that outstanding service. The tea based mocktail was also a stand - out. I didn't have food this time around but I will certainly be back.

Horrendously rude service received from a consistently unpleasant person. We had no issues gaining entry but the bouncers were particularly choosey as to who they let in to the very empty soulless bar. The icing on the cake was there was only one lager available and it was served at room temperature albeit in a very fetching glass bottle. Beyond me why people would want to go there.

Very accommodating and service was excellent. Can't fault anything at all and the food was perfect.

Excellent service, food and ambience. We were looked after at all times.

Food was good. Nice decor. Busy enough and had a nice feeling to it. Very inexperienced waiter didn’t really have a clue. Had to ask for the set menu - they clearly make it hard to access. This just annoys me - don’t have one then! But when we did get it the set offers good value & the food was good. Just don’t make me feel like a leper asking for the set menu please.

Service is not 5 star. I can copy and paste this comment in many London luxury hotels. No wonder younger people do not really care for these places as before.

Relaxed atmosphere with extremely attentive staff. A truly pleasant experience.

Birthday Trrest The service provided by our waiter Elston was fantastic , we received 100 percent service he checked thought that our needs were catered for at he made recommendations as it was our first time at the restaurant Thoroughy enjoyed it Compliments to the chef too

Chic bar with very friendly staff The drinks were excellent and the music was nice & vibey On the expensive side hence the 4 stars ;)

Attractive but noisy restaurant. Menu was a confusing “small plates” menu — some items are full portions, some very small and hard to tell which is which. The edamame, the carpaccio and the pizza were great. The tacos and the gnocchi were ok. The shrimp tempura was wrapped in shredded phyllo? The rib eye was excellent— but we waited a half hour for it after we had finished all the other plates. That’s the reason for the poor service review— the servers were very apologetic and nice.

Excellent service, but extremely poor value.Two tiny overcooked pieces of black cod for £48. and everything else presented in 3 portions (how do you expect 4 people to share that. Been to Mayfair Kitchen many times, but you won’t be seeing me again.

Nice afternoon spent here. What was outstanding was the service, nothing was too much trouble and a lovely Birthday treat at the end.

Some confusion with the orders. However they fixed it and the food was very good

Had afternoon tea experience for a birthday celebration . Food & service was very good. We had heartful of sandwiches as they we tasty. Good tea choices too .

The afternoon tea was delicious! And they catered to our guest’s gluten free dairy free allergies. The staff were So wonderful and made it a great experience for our baby too. Loved afternoon tea here, will definitely be back.

Excellent evening all round. We had the taster menu which included a carafe of sake. Each dish was delicious and well paced. Good atmosphere nice and quiet. Staff were attentive and explained each dish.

Service is slow. The ambiance is nice for evening snacks and drinks

This experience was totally wonderful, staff Professional at all times & truly very helpful.

Kind and welcoming waitress, everyone has been very kind and patient (because I can not speak English well). Outstanding experience

Great restaurant lovely food and staff! Will be back

Horrible experience. Waitresses are rude, combative and I will never return. I was told when seated that they were offering food. Then when I tried to order, I was refused after already ordering drinks. When I tried to leave, I was told I have to pay for the drinks. Another waitress, I think the manager, came over and told us that we in fact could order food... I sat back down and no one came to take a food order. After 30 minutes from start to finish, without being able to order food, we just gave up and left, £11.50 later for two cokes that we only ordered to enjoy with the food. It's Mayfair... the tone of both waiting staff was argumentative, rude and not acceptable. Disappointing waste of money.

Wonderful venue with truly excellent service, exemplary cocktails and fantastic food. Only downside? The peculiar lack of bottled water. Presumably a recent change made by a central procurement team out of touch with reality.

Great service, delicious food, surprisingly good price point for the quality and location.

Visited as part of a corporate event. Lovely venue, attentive and friendly staff. Highly recommend

The hostess. Name salone was not professional i have reservation and didn’t welcome Good. Not smiling and rude I will not come there again and il not recommended this bar to no one

Food was fine. Menu a little interesting. Service was uninterested and snooty. I would not go back based on service alone.

We had an afternoon tea experience and we loved it! The tea was unlimited, the treats and the cakes were very tasty and a lot in quantity! And the staff was super polite. The atmosphere of the restaurant is elegant and modern. Totally worth it!

nice place and clean, I get a coffee

We had a great experience there.Bianca was lovely looking after our table, from start to finish. With food recommendations, to drinks pairing and making sure we were well looked after!!! We will absolutely be back, but only when she is working!!

Had an amazing cocktail there. Dunno what it was but it tasted great.

Last night I went to this club with my fiance,it was our engagement celebration.We wanted to have few drinks at nearby our hotel ,as we were staying in double tree hilton hotel Kensington . The Arab security men didn't let us in ,they said we can't go in as we weren't staying in the hotel. I told my partner we step a side to see if they will let other people in.Few minutes later a group of people were let in ,they weren't staying in the hotel. I was discriminated because of my skin colour.I was denied to go in because I am a black woman.We went back to our Hotel my fiance decided to go back with his 2 white male coligues.They didn't recognise him and they did let them in.He immediately questioned them why they didn't let us in earlier,and why they discriminated his black woman ,but they completely ignored him.My fiancy videoed the whole situation.I was surprised to experience racism in London. I thought London was the most diverse City in Europe. I am not going to London night club again due to racism.

Lovely place, delicious food and awesome Coffee! I always prefer to bring my clients and staff to meet-up here, central location, 3 minutes walk from the Green Park station

Staff was kind and helpful! Food and wine was excellent! Atmosphere was not nice, because music was way too loud, not just for us, but for a party with a baby!! Air-condition much too cold!!

Just feels a bit cold. Seems like the staff are monitored.

Excellent Japanese small plates for sharing. Good choice. Wine by carafe good choice,Rioja excellent. Good service

The music was very loud and really bad, so we left the restaurant

Great place to have an expensive drink

We loved the omakase food tasing experience. Only one item missed the mark. We recommend taking out the chicken from this tasting experience as it was too salty and had too much cartilage that we had to spit out. This is why we rated a 4 and not 5. The service however, was impeccable.

Great service and a wonderful afternoon tea. We would highly recommend this.

Very good fonds Service not always sympathic, our waitress is condescendant and haughty. We didn't felt comfortable.

Rude bouncers at the door even though the place was nearly empty. The crowd was about 80pct men and some very poorly dressed people. Clearly there is no standards in that place anymore. I would avoid.

A delicious and satisfying experience. Service was impeccable and the food was delicious. The ambiance was nice as well. My only complaint is that the music was too loud given the size and space and how many people were there.

Incredibly tasty dishes , with very powerful flavours for the Japanese section of the menu … tuna ribbons,scallops and black pepper aubergine … Even the version of the margarita cocktail had incredible zing …Not for the faint palated ! the Zen ambience was beautiful and tasteful and the vibes played by the live young woman dj matched the setting perfectly… many thanks indeed to the very friendly and pleasant waitress Jaroslava also

The food and service were exceptional! Bogdan and rest of team for both dinner and breakfast were fantastic! Thank you for looking after us so well!

Perfect place to plan the night ahead

Left standing on arrival 4 team members ignored us. I asked where the bathrooms were waitress pointed to a door didn’t explain I had to go into hotel and up the stairs. Waitress dismissive and unfriendly .Priced based on service was shocking, real shame as the food was delicious.

Went to the restaurant on my birthday last week and planned on ending the night at the bat, but the Arab Bouncer at the bar was TOTALLY RACIST and discriminated against us. He turned us down from entering because of our race(he turned us down through, despite his colleague from the restaurant taking us across and asking him to allow us in). Then he let a certain race enter and many as that. His ignorance meant he turned away black females with BA Hons and PhD. Shame on you! now I know what the American visitors meant by you having to be a certain hierarchy to get in the bar.

Fantastic Japanese food with delicate alternatives. Highly recommend.

Made a booking for the bespoke dining experience for 2 people through this app, all was confirmed and when we arrived to the table one of the most rude waiters informed us it’s actually only available for groups. He was the least helpful person who clearly just hates his job. So after waiting about 20 mins to even order a drink I finally got his attention to, he then insisted we order a la carte which I hesitantly did. Once the food start arriving to the very small table there was no space so I asked if it would be possible to move to one of the THREE larger tables right in front of us that were free he then told us oh I’ll just bring your food after you finish this dish so there was no option for us to try everything together, he was the least helpful person and it really ruined the vibe of the night. We spent a lot more than we should have and the food wasn’t the best if I’m being honest. Very poor service I would highly recommend hiring people who have personal skills and are not rude.

During my recent dining experience at May Fair Kitchen, I was pleasantly surprised by the exceptional service provided by Esme. From the moment I walked in, she greeted us with a warm smile and guided us to our table with genuine hospitality. Her attentiveness and helpfulness throughout the evening truly enhanced our dining experience. One of the first things I noticed upon entering the restaurant was its inviting aroma. Despite being seated near the kitchen, the scent wafting from the culinary domain was delightful rather than overwhelming. It added to the anticipation of the culinary delights awaiting us. Esme's professionalism was evident as she expertly navigated the intricacies of the menu, providing insightful recommendations and ensuring that every detail of our meal was attended to. Her knowledge of the dishes and ingredients reflected a genuine passion for the culinary arts. As we indulged in our meal, it became evident that the restaurant not only excelled in service but also in the quality of its cuisine. Each dish was a masterpiece, bursting with flavour and artfully presented. From the appetisers to the desserts, every bite was a symphony of taste sensations. The ambiance of the restaurant further contributed to the overall dining experience. The décor was elegant yet inviting, creating a relaxed and intimate atmosphere perfect for enjoying a memorable meal. The attention to detail in every aspect of the restaurant's design did not go unnoticed.

Last night in London, this experience of flavour, service and quality just made my personal list of top 3 restaurants ever! Just wow. Our talented waiter from Italy, Bartender from Greece and the asst GM Patrik delivered an experience of absolute genuine passion. We ate: Four oysters with chilli shiso dressing Tiger prawns with cayenne pepper mayonnaise Tuna sashimi with tosazu Hamachi tartare with jalapeño and ponzu Cornish crab dressed with chilli and lemon Wagyu Ribeye Truffle Ribeye chille truffle teriyaki Crispy Japanese Aubergine Black Pepper Ginger Yellowtail Sashimi truffle yuzu soy miso salt Matcha Tiramisu Madagascan vanilla sponge with Mascarpone crème and chocolate cocoa

Visited in September 2023. This is based on my third visit to TMFB. Usually a cool and swanky bar, with lots of local movers and shakers, big with after work crowds and tourists. The menu is eclectic and offers something uniquely different compared to the usual tipple choices - however classics are available on request, we tried the May Fair Passion and Paloma - fresh, vibrant and with extra shudder for good measure. The space is open, dark, with spots for intimacy/privacy and tables for the big nights out. This particular visit was incredibly busy, with lots of loud chitter chatter full of hedonistic revellers, which added to the atmosphere but became a tad too much towards the end. Not one of the ‘must visit’ bars, but a good place to consider.

I had the best time at May Fair Kitchen celebrating my 30th. The food was fantastic! The staff were amazing.

Too loud and overcrowded, very much becoming a part of the, get as many people in for maximum profit without considering the value of people.

Excellent service from wonderfully amiable staff. The lobster tempura is divine and the crab on the seafood platter is to die for. Couldn’t be happier to be a regular of this fine restaurant.

Overall food and ambience is good. The mushroom risotto and lamb chops were great. On the otherhand the lobster tempura was a complete dud. I expected light and crispy fried lobster meat instead it was some dough ball with no identifiable lobster meat. For the money charged it was a total disappoint and should be removed from the menu.

I have to say the staff were lovely and very helpful. Sadly the food was not up to scratch. We had pizza which was small and my husband had salami on his which was flavourless and greasy. There was very little choice and was not what I would call authentic Italian. The wine was ridiculously expensive! I understand it’s London but there are some very good less pricey wines available.

The service and food was top notch. Really good value when compared to some other places that charge upwards of £70 for an afternoon tea. They asked us if we wanted more of anything as well, we didn't as there was plenty for us, but that was a nice touch. Very happy with our afternoon tea and would happily go back even without the special offer.

Not really sure this fusion works, food portions are very small for the price and taco gyoza that just tastes like vinegar is underwhelming, It seems people were mainly having drinks here and the cocktails were lovely but for dinner there are better places The venue is fine if somewhat a bit too noisy as people are getting their drink on. But once again better places to eat then here.

The guys behind the bar work extremely hard and get drinks out fast. The drinks are delicious and the atmosphere is very nice. Highly recommended to anyone in the area looking for an upscale bar.

Delicate, subtle, sublime. That was how fantastic the food was, served in a calm quiet setting. It was a quiet lunchtime with not many people there, but nevertheless, service was very efficient and professional. Nice relaxed ambience. Yes it’s pricey, but this is Mayfair! If you like high grade food with the wow factor, this is for you. A perfect lunch which leaves a smile on your face, thoroughly recommended.

Perhaps dial back the incense and loud music, but other than that, a great delicious meal. They encourage 3 plates per person a la carte, dependent on hunger, and what you select, you may want to reduce that by 1 or 2.

I’d highly recommend this restaurant. Ambiance and music were great. Food was wonderful. The wait staff was amazing. Thank you Irina for all your suggestions and a great finding experience.

Starters excellent. Pizza was extremely disappointing for £20 the size of a side plate. Also, knives are extremely small, made the pizza very hard to cut! The Italian mains were great. Pizza was the big disappointment.

I won't say it's a very good experience with 2 reasons. 1> there's a voucher in opentable, prepay 60 GBP non-refundable, for 85 course, and give up additional points which is another promotion. A reasonable assumption is that I could get the course with 60 GBP as promotional choice...while it's not! We still paid in full - so what's the point to pre-pay this voucher??? Store staffs are also not professional enough in dealing with this challenge - they just repeated saying you should ask open table, it's their website...?! Hardly imagine this in such a decent place; 2> for the course itself (omakase), 6 dishes including last is the dessert. I would say each of the dishes is good, but as a course, it's not good mix. 3 out of 5 dishes are in bonsu flavour, 1 in wasabi, another forgot...but bonsu flavour too dominant in the dishes, which is just 1 type of Japanese taste. Omakase should be real Chef's choice and should have good mix of tastes to really help guest taste the concept, but I didn't really enjoy too much.

The food was fantastic as was the service by Irina.

Exquisite food! The beef gyoza tacos with truffle chilli were so tasty and with a real kick. And then the baked burrata with rocket and lemon salad was just as good! Beautiful restaurant, just a shame it wasn't busier to give it a bit more buzz - but this was a Tuesday lunchtime

Pleasant fusion food and good ambience and service.

Japanese/ Italien fusion menu. Not convinced this works. Pizza & Gyoza? Individually - some lovely flavours and the chefs are obviously talented. However - it’s all very expensive. We’ve all had memorable pizza/ pasta/ risotto and at May Fair Kitchen it is small portions and highly charged for - so poor value. The Japanese cuisine was tasty and delicious - though expensive. One simple but stand out dish was the King Prawns Tempura. Would I go back? No. The ambience and Restaurant design are lovely and the staff were helpful and attentive. Probably would work better as one menu or the other? I’ve eaten Italien in Japan and the quality was phenomenal so I understand the thinking behind the concept. Overall experience was tainted by the high prices and a confused palette.

Perfect for a special occasion. The blend of Japanese and Italian cuisine is very complementary, of equal quality and caters for different tastes. The ambience is sophisticated but also comfortable and welcoming. The service is very polite and attentive. The small plates were served in a good order and at a pace to allow time to savour the quality of food.

When I booked it was for a birthday, I requested a birthday desert. Upon getting there they tell me they do not do that there, which was the whole point of the dinner. The service the waitress was rude and was like she didn’t want to be there and the food was minimal. Was still hungry. The vibe, atmosphere was incredible that was the only positive

Steak was so bad it smelt spoilt. Everything was bad

Merci à Yassin pour le service , un moment de qualité. Je recommande vivement

Very good wine list perfect for a date night. Would recommend

the food is tasty, the interior is nice, the service is a bit distant. we did not feel welcome as guests. rather like intruders. If you're looking for a nice place for an Italian dinner, keep looking.

Excellent service and super fab delicious food. Love it..

We did the Christmas Pre Fixed Menu. Main course and dessert were 5 stars! Delicious!! Service was 5 stars, as was ambiance. The appetizer and palate cleanser were not that good. We would come back but not for the pre planned menu. Very expensive… but overall 4 stars. Thankyou

Best Christmas dinner my wife and I have ever had!

We arrived and they tried to change our order to what suited them The food was lukewarm warm and the service was poor The waitress gave herself an a 80 pound tip without out my permission if I had not checked the bill she would have proceeded I was disappointed I was so looking forward to a lovely experience and it didn’t happen I will not be recommending you to my friends Yours sincerely Helen segev

クリスマスランチに訪れる。非常に騒がしいが、忙しいクリスマスランチなので仕方がないか。　スターターは、二人別々で　ホタテ　と　サラダ　、メインは、ビーフ　ウェリントン　を注文していた。　付け合わせの　温野菜が　スターターと同時に出てきて　また　メインでも同じものが出た。メインの付け合わせが　2回　提供された。　テーブルには、クリスマスクラッカーが容易されていて　クリスマスランチらしい。

Mucha descoordinación en el servicio. Los camareros no sabían que de mesa eran los platos y no traían las cosas que se habían pedido. Además la cocina tardaba mucho en hacer los platos. No puede ser que en el restaurante de un hotel de cinco estrellas el servicio del restaurante sea tan pésimo y más en la comida de navidad, además de que nos habían hecho elegir lo que íbamos a comer con tres semanas de antelación. Como quejas menores cabe destacar que no había nadie atendiendo la gente que entraba al restaurante y tampoco encontraban las reservas en el IPad. Tampoco cogían los abrigos a los comensales y hacían dejarlos en las sillas. En general, fue una experiencia muy desagradable y pésima en un restaurante que se encuentra en el mejor barrio de Londres y en un hotel de lujo. No volveré.

They required €150i in Nov ‘23 to hold our reservation for 12/25/23. Our server gave us the wrong bill (approx €228). I was honest and pointed it out- he tried to correct 2other times. I, thought our credit of the €150 was taken into account (it showed in the incorrect bill). I get back home from trip and see we were charged €600 for our meals and drinks (plus no credit for the €150 we previously paid.) we had 3 meals at €145 (x3), 3 glasses of €12 wine, 1 glass Amarone €24 and 2 old fashions. The math isn’t difficult-tip included in pricing. The restaurant said 12/28 it takes time to research. 1/8 they said I would hear from them that week—-it’s 1/18 and not a word. Hoping the negative review gets positive action to resolve.

Service, ambiance and food were excellent. Had Christmas Eve dinner there and it was a lovely time.

Very nice and cosy restaurant. The food was great and the stuff was fantastic. The menu option between Japanese and Italian was exceptional.

Horriblement cher pour la qualité servie et la quantité… heureusement que le vin était bon et que le service était agréable

My food arrived before my drinks. The food was over priced. I wouldn’t go again.