Maxwell's in City of London, Westminster

The restaurant were very accommodating. Keren in particular was fantastic, she went above and beyond to make our anniversary special so thank you to her. Would definitely recommend this place and Keren as a server.

Fantastic food and even better service, had exceptional service from Amalio who made me feel very welcomed. The food and service is so good I can’t wait to come back with friends and family

Amazing! We sat outside for BH Friday and got the tacos and margaritas deal. FYI the watermelon Marg is the only one with a salty rim, I think….They all arrived very quickly and Mohitha was so attentive constantly checking on us and refilling our drinks! She truly made the experience a great night out and was constantly coming outside to ensure we were tended to. Thank you so much, star employee. Thank you for such a personalise experience I will definitely be back. The watermelon margarita was the favourite of all them.

This is my second visit, back for the best Watermelon Margarita ever. The food was nice and the service was absolute top tier. Have to mention this staff I believe was called Mohitha, she was very patience with us when we have questions about the menu, very attentive and most of all, always comes with a very warming smile, she delivered top tier service and Maxwell is very lucky to have her. Beautiful evening overall.

Amazing staff great food. Made my 30th special. Shout out to Scott.

Food was really nice. Shame about the service charge. Paid by cash but got no change.

Our party of 7 enjoyed very much their food, service and atmosphere. My daughter celebrated her birthday here. I highly recommend this place.

Familia de cuatro (dos adultos dos niños de 9 y 14 años) decidió reservar Maxwells durante una excursión de un día a Londres después de grandes críticas - no nos decepcionó! Gran ambiente, servicio y buena comida de calidad. Gracias especiales a Joao nuestro servidor todos estábamos realmente impresionados

Nos topamos con Maxwell's en busca de un almuerzo fácil y rápido, y aunque la comida era buena, el servicio era lento. No estoy seguro de si nuestro camarero se olvidó de poner en nuestro pedido, o si la cocina se arruinó, pero nos sentamos durante casi una hora mientras veíamos mesas que estaban sentadas después de nosotros recibir su comida. Cuando tienes un niño hambriento de 7 años a cuestas, y un espectáculo de teatro al que ir, no es ideal. Nos dieron un descuento por la espera, lo cual fue apreciado, pero básicamente tuvimos que saltarnos masticar para poder comer todo a tiempo para nuestro show. La comida, una vez que llegó, era buena. Comida típica americana de bar, no están rompiendo ningún molde aquí, pero todo lo que teníamos era bueno. El calamar de sal y pimienta fue un plato destacado, la salsa picante para mojar lima fue la estrella del plato. Observaré que el agua en los grifos del baño está helada, más de otro invitado comentó al respecto. Un poco de agua tibia recorrería un largo camino.

Great tasting food great cocktails the double patty burger was to die for. Rack of ribs were soo good too

Fantastic. Vibrant place with lovely food and staff. Loved it

Delicious food and drinks...we all enjoyed 💕

My girlfriends and I came across Maxwells in Covent Gardens and decided to have lunch there as my friends knew the brand well. We were greeted by Front Of House I Tunu. She was genuinely warm, with a gorgeous smile . We were seated in a nice area and she took are drinks order. Her interpersonal skills were excellent, very professional but also fun. Wioletta took our food order & she checked we had no food allergies and we asked for advice on certain dishes on the menu. She knew the dishes well and we found the information very helpful. We didn’t have to wait long for our food which was pipping hot. The portions were generous and we thoroughly enjoyed our dishes . ITunu checked in on us to ensure we were happy with the food and cocktails . We had such a fun time we asked Seb a member of staff to take photos of us with ITunu She was amazing and added to our experience of eating there. Couldn’t fault the service we received and we will definitely eat there again .

Good menu. Great food. Excellent service by all staff

Dinner with family of 5. Ambiance was very loud music and chaotic. Late night margaritas were good and priced at 6.95. Unfortunately, that was the highlight. Food was okay but none of our dishes were strong.

I visited Maxwell's Bar & Grill while touring London, almost by chance I was just walking by it and decided to give it a try. After having tried it I now believe it was not just chance or coincidence that brought me there. The Fates were smiling upon me and the Olympian gods must have decided to bless me with their all powerful favor. Hard to know where to start with such a divine experience. Firstly as a party of 3 we were seated almost immediately, no waiting time at all. The atmosphere, the decorations and the music (upbeat american) were great. It was just a pleasure to sit inside. Moving on to the service the waiters were simply outstanding, extremely friendly and polite, very attentive and constantly checking on us not only to take our orders, but also to check we were pleased and to be sure to ask when anything else was needed. I have to mention their names because they need to be nominated for employees of the month at the earliest possibility, Sebastian and Enrico were just extraordinary in their service, and any failure in elevating them will surely incur the wrath of the gods. Lastly to the food and drinks, we ordered the philly cheese steak with regular fries, also some extra truffle fries, the mac and cheese plate with bacon added and also their maxwell lager. This was a glorious and tasty feast with no equal, everything was extremely good, these were without a doubt the best philly cheese steak and mac and cheese plates we have ever had, and my son even shared this with the waiters because he could not hold the excitement. The drinks were also great, I am not a big beer drinker but I loved their lager very much and would have it many times over if I could. And to top off the evening, as if the entire experience was not already divine enough to hold any and all gods in awe, they were so appreciative of our positive feedback that they gave us a discount on the bill!!! These guys are simply legendary, if you are in London do not hesitate, this is the place to be.

Popped in for drinks mid afternoon during the Easter holiday. Made go feel so welcome. Beautiful cocktails and great coffee. Thank you for having us ...we will be back to eat next time.

Amazing!! The food was lovely and the bottomless margaritas were great value for money. Great atmosphere but our waitress Wioleta made the evening. I visited for my birthday and Wioleta was super attentive the whole evening and made the evening so special. 100% recommend!

Really good food at a reasonable price. Excellent service. My steak was prepared perfectly. Definately going again.

Really lovely venue and the atmosphere is great! Good value for money & Wioleta really made the experience :)

The portions were huge, the food was nice and reasonably priced and we loved the service the most! The server was so welcoming and sweet!

"The food was reallygood, and the Asian bartende whose name I didn’t catch was very friendly

I had an absolutely fantastic experience at Maxwell’s Bar & Grill in Covent Garden. From the moment I arrived, the service was impeccable, especially from the amazing manager, Max. Just because there were a few steps to get into the restaurant. Don’t be put off if you use a wheelchair or scooter. Arranging my mobility scooter could have been a hassle elsewhere, but the staff handled everything with such ease and kindness. Nothing was too much trouble for the staff, who all went out of their way to make my visit as smooth and enjoyable as possible. On top of the exceptional service, the food was incredible! The meatballs were to die for perfectly cooked and packed with flavor. I would come back just for those alone! And let’s not forget to mention Max he isn’t just a fantastic manager; he’s also incredibly handsome! A charming and helpful host who made the whole experience even better. I can’t recommend Maxwell’s enough. If you’re in Covent Garden, this is a must-visit!

We ordered onion rings, they had absorbed too much oil, and frankly we didn't like them at all. We also ordered hamburgers, and the portions of the hamburgers seemed a bit small to us. They were smaller than the previous music. However, the fries they gave with them had also absorbed an incredible amount of oil. If the men in the men's room did not pee together, it would be against human rights. Such a toilet was built in Nazi Germany. In short, you can eat in much better places than here and at much more affordable prices.

Great diner. Service, food and drink good. Prices decent.

Went tonight (28/03/25) and absolutely loved it! The food was amazing - best mac and cheese I’ve ever eaten and the fries were amazing. The best bit was the price - could not believe how cheap it was considering the area it’s based. Would not hesitate to go back.

Brilliant food and great service from the waitresses,would recommend this place

the restaurant and bar interior looks stunning with the LED lights and neon signages! food and drinks were absolutely delicious!! for drinks, our table had banana colada milkshakes and peach iced tea! for food, we had salads and burger 👍🏻 personally, the banana coladas and non vegetarian salads are a must try!! staff who served our table were also incredibly friendly ;) this restaurant/bar is definitely a good place for social gatherings!!

The food is ok, not the best for the price! But it is in Covent garden so to be expected.. service can be a bit slow but overall we enjoyed our meal and the cocktails were very nice!

Great service, great food and reasonably priced. Good sized portions. Visited on a Saturday and we booked so definitely recommend making a reservation

The starter of fried Halloumi Cheese was great. Others will have their turn

tasty ribs, very cheerful and friendly staff

Nice place with good price. We use the fork app and the value for money was really good, in our case

Lovely staff, good sized food portions, fun atmosphere! Would definitely come back.

We had a great experience last night for our son’s 21st birthday dinner for 7. The restaurant staff were beyond accommodating and made us feel super special ! The drinks were great and the food was good , typical burgers and apps in a stylish environment. The food was good - the staff was even better !!!

Delicious food, exemplary service highly recommended.

Very busy when we first arrived-there was a queue at the door-some people were coming through the door and pushing in, the staff didn’t seem to pick up on this until it was pointed out and then people knew to join the back of the queue. Table booked for 2.15pm, got there early and was seated quickly. Food and drinks are always good here, but what lacked this time is the service-found we were having to wait to catch the eye of waiter for sauce and then the bill at the end of the meal. Compared to last time when we were upstairs the waitress was on it, always attentive. Didn’t dampen our experience, just though it was worth highlighting-we’ll be back as we enjoy Maxwell’s.

Martina was serving us and had amazing service very nice manners and served our table with such an energetic and happy atmosphere

One of the best places for food in London, we come back time and time again

10/10 experience! Went to celebrate a friend's birthday, the cocktails and snacky sharing bits went down a treat! And a free glass of Prosecco for international women's day!

Brilliant place! Kids loved the times playing and the food came in very good sized portions. Reasonably priced and accessible for central London. Highly recommend.

Martina and Luiz were amazing!!

Scott, Wioleta and Sebastian made our night out one of the best we’ve had in a long time. If you go anywhere else you’re making a mistake. Big mistake. Maxwell’s is the place to go!

I had a good time in Maxwell's Bar & Grill. The food was great, a good selection on the menu, and the staff very nice. Especially Martina who served me made sure that my wishes were taken care of. Definitly a recommendation if you are close by! :)

Went here on Sunday evening for a couple of drinks. Lively and vibrant atmosphere.

My first time in London, a place located near Covent Garden, a beautiful surprise! Not only I ate very well, but my friends and I were warmly welcomed by the manager Samanta and for the rest of the lunch we were served by Martina, who advised us in the choice of food, reassured us and made us feel at home. Her presence has certainly illuminated the bar. For this reason I thank all the staff of Maxwell's bar and grill. I hope to come back soon!

We ate in this lovely place during a holiday in London, I absolutely recommend it, we ate well and the service was excellent. We were served by Martina, very kind and helpful!

Had a delicious lunch deal, which is available Mon-Fri, 12pm-5pm. You get a burger, fries and a drink for £15. Thought this was a brilliant deal! The staff are really friendly and welcoming and the food was really tasty! I had the waygu burger and a glass of red in the deal. The food was so nice we also ordered salt and pepper squid and some ribs as sides! The music is great and it feels like you are in an American diner! Cannot fault the service!! Will be back! Great cocktails too!

Very friendly staff, quick service and delicious food!

I went with some friends for lunch...really excellent food and service, the young and super helpful waiters recommended us and brought us some delicious burgers, the dessert was also excellent. Super recommended place!!

I came and ate here last week with my dad and the food was great but not as good at the service from the beautiful Martina, she made our night, we will be sure to come back whenever we visit London.

Rude waitress. The terrace is non-smoking, however there is no sign indicating this when you decide to sit there. The waitress makes it clear to you that you are not welcome when you ask if you can smoke. Furthermore, when the time comes to ask for a jug of water or the bill, she rolls her eyes and doesn't take the time to respond to you with words. Adding that the carafe served was half empty, had it been served to previous customers? The cappuccino was fortunately much better than the service.

45-50min wait between dishes, long wait for drinks but were extremely busy on a Saturday night, food came out hot and waiters asked her food was and kept us up to date

Of an age when remember Maxwell's in Hampstead! Been coming ever since and generally been good. Went a Sat after theatre ... pretty busy. Greating was good and friendly. Service was average at best tho. My daughter and I both had the wagyu burger. Why do restaurants serve fries/chips in a basket! Nicely done burger and good chips .. bit mean on the ketchup/mayo serving tho and bacon was a tad tasteless. Served my cider with ice in the glass sorry prefer it chilled but undiluted with ice! Gents toilets were messy.

Excellent dishes and excellent service! Martina is superb in her kindness and attentiveness. We will be back!

Awfully loud, a sensory overload! Asked to turn down the music and they barely did that. Will definitely not recommend if you want somewhere peaceful to talk

The gluten free menu/food doesn’t automatically apply if you have a child that is GF. We had to wait approval from the manager. Then we were told, the chips are cross contaminated so we could have salad instead of chips!! Beware!!!!

We visited for my daughters 18th birthday which was a couple day prior. The very rude bolshy foreign young lady server told us after we had ordered that both both my daughters weren't allowed cocktails. Her reason was that the excited girls weren't 21 I'm sure un England the age to drink is 18, she said they could have 1 lager or 1 250ml of wine. Wine really!! The girls were both upset it was going to be a treat. Stay away if u want an enjoyable experience. The server ruined it b4 we had started. Found a lovely place a couple doors down. It and the staff were fantastic.

Highly recommend for anyone with severe nut and shellfish allergy! The staff were really on top of it. The burger, fries and chocolate milkshake were delicious. Will definitely eat here again!

So clean which is rare in London! Great food, fab staff great place for burgers & diner style food. The toilets were also amazingly clean and the Manager Scott and staff so friendly. Definitely recommend this place 👍

Fab-u-lous. If in London and u want a great burger,great drink,banter atmosphere come here. I'm still eating .worth it to find It A gem

My favorite place to have dinner with my friends! The Mac and cheese balls are to die for and are perfect competition to rival Mac and cheese balls from the Cheesecake Factory if you are American. While the food and drinks may be pricy, they are worth the price. You can taste that everything is made with love and the staff are always happy to answer any questions and meet diet restrictions and accommodate for allergies. The music also adds to the American bar&grill vibe.

We came here for dinner just before going to a show in London. We had heard about Maxwell's Bar & Grill from friends for doing steak and we weren't disappointed! It was very busy when we arrived but seated fast. Food was good value and came quickly would recommend

Good American style grill diner, decent price and tasty food.

Very good and Luis our waiter was very kind and professional to the max ❤️

Awful customer service We researched and booked a table for this Saturday at 5pm through their website. We are going to see a show at 7! Whole family looked at menu, then today they are now fully booked. Awful a they offered 7.30, when we will be in a show! No call just an email Just lost a customer and for the worst customer service a poor review.

Drink prices were correct and the waitress was really really kind and nice.

Excellent lunch. We all had something different and all 4 meals were really tasty. Great cocktails, even better it was happy hour.

We all ordered different dishes (Mac'n Cheese Balls, Chilli Cheese Steak, Maxwell's Classic Burger, Nourish Punch, Brownie Fudge) and were completely thrilled and couldn't fault the taste at all. The waiters are friendly and fulfill requests that are not necessarily on the menu, the waiters are just a bit slow, hence four stars for service. The music is good and has a good volume (unlike some locations), the decor fits the diner atmosphere. Overall we were very at peace.

Big thanks to Scot and his lovely team . We had an amazing party and we loved it

In London on business and looking for somewhere different to eat. I stumbled upon Maxwell's online and booked. Service was impeccable and the food was just what we wanted, tasty, good portions and freshly cooked. Unfortunately I didn't catch our servers name but she was from Brasil so hopefully that helps as she was fantastic, understands customer service perfectly and couldn't be faulted. When I am in London again I will definitely come back to Maxwell's!

Service excellent. Food was lovely and hot. Great 80s music. Fantastic value in central London.

The flagship burger was a bit of a letdown. A margarita was served to us that was so salty it was unable to drink. Maybe the lid fell off.

The service was commendable, the music selection was enjoyable, and although everything was satisfactory, the desserts were particularly outstanding.

Such a lovely place, with wonderful staff. We had lunch that catered for all, fussy and non fussy eaters. We were late to our booked table and the manager and his staff were totally amazing. Thank you- we really enjoyed our lunch.

RistoPub located in Covent Garden. Very nice place, large counter with a lot of variety of spirits and beers. The food is great, friendly staff, fast service. Advised

I found it thanks to the fork app. we loved it

Food wasn’t great but service was very good. The down side is when you order the bottomless cocktails option after about 3 drinks they stop putting alcohol in them.

Great food, something for all the family. Everyone was fed and left happy. Happy to recommend.

Food was good music a bit loud service charge too high

Large portion sizes, and amazing staff that made the ambience amazing - keep it up!

ITUNU thank you so much for making our experience amazing. ⭐️⭐️⭐️⭐️⭐️

We had a very good time. Excellent quality of products, very nice place and friendliness and kindness of the staff. Right behind Covent Garden Market. I highly recommend this place. Good good meat

Lunch with friends Saturday afternoon. Very nice restaurant, excellent food, perfect value for money. We tried the burgers and the nourish bowl 👌. The icing on the cake, Amalio who took care of us with great kindness. An address to recommend, we will return!

Staff are great! Personable, polite, eager to please. Good atmosphere too. Food, I ordered sirloin steak had to send it back as it was lukewarm and pepper sauce was cold. New one cooked, hot but gristly and couldn’t eat it. Not charged but ruined our experience. Loos, sticky floor and broken toilet seat. Not impressed as this was a special occasion and it’s quite pricey here for what is, essentially, a burger bar

After reading mixed reviews I was a bit hesitant but I couldn’t have been more wrong! We arrived 15 minutes earlier than our booking and they seated us. Great service, good food and a lovely atmosphere. Would definitely go again!

My wife and I discovered Maxwells after an afternoon at the theater and we had a lovely dinner sitting outside in a nice enclosed and warm dining area (in January!). She had steak fajitas- very tasty- and I had the Classic Maxwell Burger which was delicious. Highly recommend.

We had company Xmas lunch here, in the basement, I had the vegan option. Food was fine, I’m not vegan and the roasts also looked good. Everything was fine, recommend for no frills and generally ok. Have to bear in mind there was a lot of us so catering was limited.

I always go to Maxwell’s Bar and Grill when I go to Covent Garden. I love the delicious food , great service and clean restaurant.

Was a very cute place, but Burger was very dry,,, service very slow and not even looking at tables when walking by... But personel was nice when the attended...

very nice and friendly place. American classic. I had the hamburger and chips while my partner had the ribs. All good. The only thing perhaps was the service was a little slow. But the waiters are very kind and the atmosphere is very cool

The nachos are very good and the Big Mac is also very good.

Gem of a place for a burger, steak. I probably overdid it going for the Tomahawk steak meant for two, but I was hungry so finished it anyway. There was a slight mixup with the order with one of our group, but they were kind enough to compensate us with a round of drinks. Friendly staff, and enjoyed the vibe and background music.

I hope the restaurant knows me 😁 Always a favorite

Service and food is amazing here and it’s a nice place to have a bite to eat and meet friends. The only small issue was that I did write a note on my booking which was for our table for two not to be a booth as I am big and tall and simply won’t fit, therefore need a table with a chair. This wasn’t read, so there was a bit of embarrassment and waiting for them to rectify the issue on the day. However the host was very patient and worked hard to get us seated, our waitress was great, as well as the staff generally being very welcoming and friendly, regardless of whether they are taking your table or not. The food came in a reasonable time and was excellent! The £15 burger meal and drink deal is really good value. I recommend the churros for dessert - absolutely delicious along with everything else we ordered. Good service, good food, good menu, prices and portions. Just please make sure to read the notes for bookings ahead of time to save any issues, etc. Otherwise, perfection!

“A fantastic experience at Maxwell London” I had the pleasure of visiting Maxwell London recently and was pleasantly surprised. The Aperol Spritz was simply perfect: balanced, refreshing and served with impeccable presentation. Furthermore, the food lived up to my expectations; Every dish I tried had exceptional flavor and was prepared with attention to detail. The atmosphere of the place is cozy and elegant, ideal for enjoying good food and drink in the heart of London. The staff were also very attentive and friendly, which completed a wonderful experience. Definitely a place I will return to and recommend to anyone looking for good food and cocktails in the city. Thanks for a memorable evening!

The place is definitely great, beautiful, pleasant, fun. Special thanks to the entire work team, who took great care of us at all times. They are a great team. Thanks to the DJ who played us excellent music. 🙏🙏🙏🙏🙏🥂🥂🥂

Came here at an incredibly busy time so staff were understandably rushed off their feet. However, still got our food on time. Food was okay.

Went in for lunch on Sunday. We waited an hour for our food after ordering. No member of staff came to apologize for our long wait. When I approached a waiter about this he seemed surprised. He did however summon a manager to speak to me. She deducted 25% from the bill , which I appreciated, however I paid 12.5 service charge, which in retrospect, I wish I had asked her to remove. I wouldn't go there again.

I wish I could have read the reviews before going in. Got excited that the place bears my name and skipped the basics on this one. Where to start? Hostess showed zero empathy ( she looked like she was the boss around the place ) . Asked for a table to have dinner and she said there were none, I counted at least 6 empty ones for the whole time I spent in this place. Music was crazy loud the whole time, the only people that seemed to enjoy: the staff. They work hard, so they deserve to have some fun. Not funny was the price… 42 Pounds for a dead baby back ribs cooked couple of days before ( judging by how dry it was) and a glass of gin and tonic…. Not worthy…. And you mandatory pay for service charge… So there is no way no to praise this disaster of service. Please if you have read until here, don’t waste your precious time and money going there… there are plenty of great options for all tastes and budgets literally just a block away.