Matou in Liverpool

Over hyped. Warmed up poor quality Chinese food. Far superior Chinese food in chippies in the area. Do not bother. No meat on the ribs. Hot and sour soup wasn’t very nice full of jellied mushrooms. Rice was like microwave stuff. Duck very dry. Starting to seem a bit run down in there also not what it was ten years ago. Best avoided head to China town or local Chinese restaurants for a proper job.

Wow This place is a must visit if you like Asian food What an experience The building The food The staff We visited for my birthday as a treat All the food was outstanding Clean, fresh enjoyable lots of flavour The staff were knowledgeable and attentive and advised if we weren’t sure what to have Truly an amazing experience

Came in after the river of light. The restaurant was very busy as i assume everyone was expecting fireworks just like me and my family. It was a shame there was no fireworks from the council. The restaurant still catered for us with no booking and staff were very friendly

Wir kamen ohne Reservierung und bekamen gesagt, dass nach ca 20 Minuten etwas frei wǔrde. Wir sollten so lange an der Bar etwas trinken. Als wir nach einer Stunde nachfragten, bekamen wir gesagt, dass wir noch einmal mehr als eine Stunde warten müssten. Als wir daraufhin Stress gemacht haben, bekamen wir sofort eine one tollen Tisch mit genialer Aussicht. Essen und Drinks waren sehr gut und dann auch der Service. Schade, dass der Ärger über die Wartezeiterfahrung ein schônes Essen ǔberschattet hat

What a great night we all had at this restaurant, never been before was invited by our friend Ian for his 50th birthday meal with some of his family and friends and of course our good friend his wife Denise I would definitely recommend this restaurant to my family and my husband’s family in fact the next family visit we get from family this is the place we will be heading Food was excellent, service was excellent, there’s nothing like a good night out that had it all ,good food , good company and of course lovely cocktails

Got engaged to my partner on Wednesday the 20th of September and it was absolutely fantastic. The food was amazing and I take my hat off to all the staff as they set it all up for me and recorded the whole thing. The atmosphere was unreal and I would advise anybody to go and have a meal here again the food and service was faultless. Me and my partner will 100% be returning. Good food great place great staff and good prices.

Very nice place for good view. Very poor menu very expencive food for the food we eat plate for 2 with sea food mix 36£ and the plat is so poor is just for 1 person no for 2.

Disgraceful service and average food.All this restaurant are interested in is taking your money and getting you out for the next sitting 💰 it’s like a conveyor belt.Avoid at all cost and book somewhere else.

Matou Matou Matou what can I say I feel so let down I have been a regular visitor to the restaurant since the end of 2020/21 but last night everything was second rate shortage of staff apparently some staff members had left due to university commitments an order for drinks that we are still waiting to arrive????? so much so it was quicker to remove myself from our party and go to the bar and get the drinks myself. Drinks! tried to order on three different occasions 2 Strawberry Daiquiris only to be told you were not serving them but as my very observant guests pointed out to me people on other tables were being served them made me look very foolish hopefully the next time I visit things will be better as a footnote when your spending £300 on a night out you would expect a lot more than what I received last night

A really nice place to eat. We had a set menu and everything was really superb. Good portion sizes and excellent flavours. The added bonus was our table that gave us great views of the Mersey. One tiny observation, staff weren't particularly friendly, that bejng said no one was unpleasant.

We recently visited Liverpool, and had a meal at Matou (pan Asian restaurant) with friends. We have eaten here before, and love the food and the vibs at this popular venue. We had drinks outside on the rooftop terrace first, it’s very popular and always busy (in a good way). We had a mixed seafood sharing platter to start, and chose various dishes from the extensive menu for main courses. We enjoyed sea bottles of wine with our meal and were one of the last tables to leave!!

Lovely view across the Mersey if you're lucky enough to get a table with a view. Unfortunately, the restaurant staff and food did not live up my expectations. Staff literally on you to order drinks at ridiculous prices. We ordered the sharing platter, which came out with the rest of the starters, meaning we had finished when the other mains came out. We questioned this, and the waitress said that sharing platters are classed as starter but failed to say this when we ordered. The food came out really quick, which suggests that everything is pre-cooke. Would I return, never. They had the cheek to add on £38 service charge, too. The only good thing about the restaurant is the view. Don't bother going and wasting your money for overpriced food and drinks.

You know what it’s ok, expensive but food is nice. The staff are literally on you to order as soon as you sit down and pay as soon as you have finished. Money money money. Then £10 each to go on the outside area that is normally free because there was a gig on. A gig wr already had tickets for. We would have stayed and had more drinks if there were not so greedy. Sort it out Matou, not the attitude we need in our city

Four of us, all adults, visited Matou for a birthday celebration on 1st July 2023. There was a music festival at the Pier Head at the time so was a bit noisy. However, the acoustics of the restaurant are not good as everyone’s conversations seemed to merge into one annoying cacophony. We ordered king prawn starters which were delicious, main course was a Green Thai curry which was exceptional, so tasty and they got the spices just right. Two others ordered the Singapore Vermicelli which was far too salty and a disappointment. It was expensive, especially when the restaurant automatically add a 10% gratuity charge onto one’s bill. Overall the afternoon was very nice and I would recommend the place and go again myself.

Visited whilst showing family from Australia around Liverpool, and was refused entry due to the presence of my assistance dog and told that no animals were allowed on the premises. My dog was wearing his jacket and had his lead flash clearly identifying him as a registered assistance dog. The staff member asked to see his license which they arent issued with. Clearly the staff were unaware of legal obligations regarding the rights imposed upon establishments regarding assistance dogs and should have a good look at the Equality Act 2010. Really disappointed and was left feeling embarassed by the whole encounter and the impression left on our overseas visitors. Wouldnt return here just on principle.

Really great venue, we had the private function room with access to the Terrace and it’s the perfect place to gather people for family/ business events. Food was excellent and Megan, who looked after us all night, was an absolute star, she was so helpful...

Took friends and family from out of the city, having heard good things . Read a few poor reviews after booking but decided to go ahead anyway… big mistake! We requested a window table and we’re pleased we got one but the sun was directly...

If you are in Liverpool you must eat here. While out looking at the sites we decided to go check out the menu here and were blown away by the options available, so we decided to go in and have dinner. The restaurant side has...

After a little walk along the front we decided to pop in here for some food! Appalling service and food! The girl on the desk was lovely however everyone else working there didn’t even look at you when serving. I ordered a platter which wasn’t...

Soaking up the sun on the terrace is prime position in Liverpool. Great food selection, although lack of service to the terrace was a shame (having to queue for drinks every time you needed a new one).

Quick visit to the passport office which left us with an hour parking, found this hidden gem on the dock and it’s beautiful! Spectacular views x

Stunning food - recommend the spicy salads! No table service if sitting on the roof terrace. Why? Queue for bar was 30 mins long. The amount of people who were sat outdoors with empty glasses! Hire more staff & serve your customers.

Been to Matou twice this week, each time brilliant, second time took our friends who had never been before and they were thrilled. Lovely venue overlooking the water, great rooftop space for drinks and restaurant gorgeous. The food is delicious but the thing that makes...

Very poor menu for gluten free diners. Dry options with little or no sauce and very little choice when the main menu offers so much. Also brought the wrong seabass dish for our gluten free friend. One beef dish was very grizzly and they refused...

I came to Matou with my friends for an evening meal. The food and cocktails were lovely. We were greeted by a very polite lady on reception with curly hair who was so helpful and answered a couple of questions we had!

Lady on reception with curly hair was so lovely and really polite! Really set my experience off to a great start. Food and cocktails where nice too. Thankyou 😊

Was greeted by a lovely lady with curly hair, she was very polite. Couldn’t fault anything, food was delicious and cocktials even better. From start to finish, best place for a date night - will be back soon

Came in for lunch on Wednesday with a friend even though I didn’t have a reservation the girl at the desk with the curly hair was so friendly and helpful in sorting us a window seat upon request. Food and cocktails was great!

If it wasnt for the curly hair reception lady and her attitude it would have been 5 stars. The food and service from the waiter was attentive despite a full restaurant however it looked like it was handled perfectly as our food always came on...

Nice restaurant inside. Found the staff rude and surly apart from one waiter. Food ok usual Chinese nothing special. We were rushed to finish meal so don’t book early if you want to spend time there. Outside area nice but music so load you can’t...

We often go for lunch as we work close by. Food is always absaloutley gorgeous and always hot. Service is always good and it's such a nice place. Lunch time menu is great value.

We attended for a 40th birthday meal. We advised we had 22 people and that we would want three courses. The restaurant after two hours told us we had to leave the table because they had another booking at which point we still had unopened...

We came to restaurant on a Saturday night and had a fab time! One of us is vegetarian and can find it difficult to find something other then vegetables but the menu was great and they were very accommodating. Chicken in the soup was a...

We passed the restaurant without knowing it was there and were drawn in by the wonderful smell of the food! We had no reservation and were welcomed and accommodated without any issues. The food was as wonderful as we'd hoped. The staff were friendly and...

Been visiting here since it opened, we’ve had some really fantastic times here, the terrace is fantastic with the views especially in the summer. We visited this time on a Saturday night there was 3 of us my husband and myself and a friend over...

Classy restaurant with Riverside location and great views across the waterfront. Very good service, friendly staff. Food was excellent, the Thai Green chicken curry was really tasty. The Tofu starter was really one of the best Tofu we have had. Overall, a great evening

Went here tonight for my partners birthday..ordered the set meal for two people the food was absolutely terrible luke warm rice the main meals had no taste at all beef like rubber Thai chicken curry awful .had better food from my local chippy then the...

Was really looking fwd to my annual Xmas meeting with our close friends who travelled from Skegness to visit ... the staff were lovely , service was good, but unfortunately I was quite disappointed with food .we chose from xmas menu, spring rolls ,no prawns...

Lovely food, great service and fab cocktails plus an amazing view all at a very reasonable price Highly recommend

When arriving at Matou we was sat on a table for 2 with the view behind us which was nice but behind a baby shower table too which was noisy but fine until 2 men came to sit on the table next to us but...

Here for a birthday meal. First time and it won't be the last.excellent service and the food was lovely. Had crispy duck then penang curry. Big portions . Would highly recommend and great setting

Amazing location overlooking the river, wonderful food and great service....I cannot find fault ! Not too pricey either.

Was here tonight for a family meal to celerbrate my baby sisters 21st bday. Service was good the lady really went beyond to help, food wasnt all that good expected it to be alot better for the price, my chicken and asparagus main was nothing...

Came here after my sister’s graduation and it was great! We ordered some small plates and I ordered the large plate, which was tofu! The food was delicious, and amazingly they catered great options for vegans too, which I was impressed about. The cocktails are...

Just been with family. We decided to order lots of small plates to share. Firstly they brought the food with no side plates. We waited for the plates until we could begin but the cutlery, napkins and salt never arrived. The platters were ok if...

Visited restaurant. Lovely place overlooking river Mersey . Nice decor and a nice terrace for drinks However Matre D and female waitress not smiley and had lack of interpersonal skills . The male waiter was lovely and attentive . We had an issue with dishes...

100% amazing food! Lovely friendly atmosphere and staff! Amazing views, terrace outside is one of the best spots in Liverpool! Had a cocktail in the bar after dinner was great! A beautiful time spent with family, thank you Matou :)

This place is a joke to come and dine in. They don’t treat their own staff with respect as the other day I found out that the tips hardly go to the staff but instead the manager pockets it themselves and they still have the...

Popped in for a drink on their outside terrace but was not allowed as I had my camera with me. I bet everyone out on the terrace had a phone with them with a camera on it. Oh well, spent my money elsewhere.

Tried the lunch menu. Black bean steak very chewy, chicken satay chewy as well. Hair in my prawn dish. Didnt mention any of this at the time but what happened next has prompted me to write this review. We paid for our lunch and went...

The lunch time menu had a good choice of dishes and the food was delicious . The views from the outdoor terrace are fabulous and the view from our table inside, which overlooked the Mersey and ferry terminal, was equally breathtaking ( it would be...

Excellent food Lovely hardworking staff Great choice of menu A little pricey but worth every Penny Can't wait to go back King prawns were Devine! The platter was excellent as a shared starter

Came here for drinks and food for my wife’s birthday. We have been here before, albeit a few years ago. Food was outstanding as we remember it. The terrace overlooking the 3 graces is lovely, but in major need of a spruce up. Very tired...

My family and I visited the restaurant last night 8/7/22 for my sons 18th birthday. The food was absolutely amazing, so fresh and tasty. The portion sizes were ample and the service we received was outstanding. Nothing too much trouble and no delays considering it...

The views are great! Lovely atmosphere and the food was really good.Friendly service and price reasonable considering location and quality of the food. The big letdown was that the toilets had obviously not been cleaned for a while. A shame, as everything else about this...

Long time since I visited Matou and not disappointed. Food, atmosphere, service was all excellent. As a pescatarian I had a good choice and was served up beautiful. The service was excellent and atmosphere buzzing not to mention the fabulous views across the Mersey.

Some tasty dishes. Service friendly but not very efficient. There was some confusion about the vegan menu, and dishes arrived at different times

Very friendly staff. Came for a business lunch which we needed to be gone in 1 hour. The staff assured us that it will be no problem as long as we did not mind rushing. Anyway the starters came, small lunch sized portion ok. Then...

went here for a light lunch early saturday . did not know there was a DJ! me and my husband was wondering why the music was so good. the DJ turns out to be playing disco music to suit abit of everyone. would definitely recommend....

The sun came out on a glorious day which me and my friends were off work. We decidedto go to matou and sit on the terrace for drinks however due to the lovely smell of food we had to order a bite to eat! 10/10

Spent the two weeks after visiting this restaurant unable to keep food down due to the reaction I had from the won ton soup. Within 30 mins of leaving the restaurant I was having projectile vomiting. My stomach has bloated up as a reaction. Drs...

Waited nearly 30 minutes to get drinks order taken. Waiting staff miserable Food very mediocre but prices not. Toilets filthy and no toilet paper. Views stunning.

Did not enjoy this restaurant, service was poor, starter of chicken satay came out over cooked and dry and chewy. Waitress was kind enough to take back but just shows the food control, not even that busy so no excuse. Green tai curry was ok...

Completely discriminated against my niece because she was In the girls toilet, she is a girl, who chooses to have short hair. The member of staff should not assume! We then spoke to the manager who was clearly incompetent and could not deal with a...

Really warm welcome from staff. Great food and great view across the Mersey. Loved the background music too.

Visited yesterday for a special family birthday. The food was excellent, all piping hot. One of the party had nut allergy and they were so good explaining how they cooked and which ingredients. Very busy but all the staff were lovely and worked very had....

I literally loved the view from the restaurant to the sea. In the process of deciding what to order, I asked one of their staff named Ping for suggestions. She suggested a very delicious meal, which myself and my Bf enjoyed so well. We thanked...

Went to Matou for my daughters birthday. Very nice view over river and service was OKl. Food was bland and pretty tasteless and could have got better from our local Chinese takeaway. Very expensive and they add a 10% service charge. If you want Chinese...

Fab location, gorgeous views but so disappointed with service. We chose the char sui bun which was stilk frozen inside!! . On returning no apology and replacement didn't come quickly, which we cancelled as the rest of us had finished Once we finished our meal...

This was our first choice in Liverpool for dinner near the hotel on the day we arrived. And was absolutely amazing. Very nice environment, magnificent location with marvellous view to the river front, and the food is delicious. A must go in Liverpool.

Should have gone to the Chinese takeaway round the corner. Food was warm and came out with 5 mins of being ordered. Chicken cho mein was tasteless and slop, half duck doesn’t take 5 mins to cook and prep. £65??? Wasn’t worth £25. But… the...

I have been to Matou on a number of occasions always enjoyed the visit. The most recent visit didn’t disappoint either. The only negative was that it was so busy and we had to wait awhile for our drinks. Only to be expected as the...

We arrived on Saturday evening for a confirmed reservation that we had booked over a month ago to be told there was no table for us. No apology, no reason given and no confidence that they could seat us. We had booked to celebrate my...

Visited matou today with my friend and our 3 children ordered over 115 pounds worth if food witch all looked amazing but couldn't be further from the truth I had the worst experience with the prawn whilst biting into a prawn was quite slimy an...

Visited here last night. Attention to detail was amazing. Drinks came quickly. Service was great. Food was amazing. Would definitely recommend a visit.

First time to Matou restaurant lovely welcome shown to our table which had lovely view across the Mersey. Good choice of drinks available and good selection of dishes yo chose from. The three of us all had different dishes starters and mains food arrived hot...

Went for a lovely meal with friends! Food was amazing and we were so surprised with how quickly we got our starters and then the mains! Very quick yet super professional service! Drinks nice as well :) we were sat by the windows and the...

I heard a lot about Matou in the late 00s and went as my friend from out of town was desperate to go. The staff were friendly and one of the best points of this place but I didn’t like the pubby type atmosphere when...

Came with my partner last week and had an amazing meal. Service was great and views we’re lovely. We will be back next time we are in Liverpool.

I attended a NYE banquet at Matou with my other half and some friends. I have to say that the whole evening was very enjoyable. Food: - was a 6 course banquet, that was all beautifully presented and tasted delicious, there were courses including Lamb...

Came here on a saturday night. I need to stress to people get the elevator as the stairs is longer than it looks! Greeted by a lovely friendly chap who ended up being the manager as we wanted to compliment the staff. Excellent food and...

Had the pleasure of eating here on Monday and we was not disappointed. The food was gorgeous the staff were lovely. All dishes were perfect and can’t wait to go back soon.

1st time visiting Liverpool and went to 3 places to eat and by far this was my favourite. Getting inside was a little confusing it was on the top floor and there was a bouncer stood outside. Definitely in Liverpool. After getting inside you can...

Myself, daughter and granddaughter had a girly lunch at Matou today before we went to a matinee at the Empire. The food was exceptional and it was served by a very friendly and efficient team. Thank you, you helped to make our day very special....

met a friend of mine who eats here regularly and i was very impressed drinks in the bar before being taken to our table the menu is amazing so much choice we had shredded duck starter for 2 and the waiter shredded the duck at...

Recommended to us by a friend we went here for our sons 21st birthday. Nice atmosphere and service, but that's the end of the positives. Food is over priced and three of the four members of the party woke the next day with upset stomachs...

Ordered a duck dish and it tasted horrible, i told the waiter and she took the food to the kitchen but came back saying there was nothing wrong with it. I said i am not going to pay for something i didn't eat and she...

Didn’t think much of the food, think I may have an allergy to something they put in food that I’ve never been aware of before, but came out of there and all one side of my throat was swollen and I couldn’t swallow. Lovely location...

This place is in a great location, and has a roof top seating area, which was great as the sun was shining. The service was bizarre, you ordered drinks with one person someone else would bring you the drink and then a third person would...

as soon as we even stepped in the building the manger was shouting at us for ID. We had photo evidence which we checked would be ok before coming as we didn’t want to bring out our passports in a new city. The manager was...

We were looking for a good Chinese/Asian restaurant and found it in Matou (thanks to Liverpool Tourist Information Office). We booked an hour before and asked for a window table. On arrival we were shown to our 4-cover table (was just the two of us)....

We had a lovely view over the Mersey. Staff were friendly and attentive although it was busy. We opted for the set menu and the food was amazing. Freshly cooked and vey generous portions. The crispy duck was outstanding. All our food was of a...

We have been in this restaurant for the first time,I have never ever going to this restaurant again and I don’t recommend it for anyone else at all. all the service was awful and very poor . my food plate dropped from the table. I...

We went to matou on Friday per wedding meal which was nice there was 11 of use. The next day we went back to have wedding photos took with the 3 graces in the back ground, as my new daughter in law is from America,...

We booked 4 weeks in advance,we didnt realise it was a 3 day festival below Matou, we had 3 course lunch, glad we did as other menu options very big,great staff and service and location.i would definitely recommend.

Came for my friends 21st birthday last night. The staff were nice but not very attentive we never got asked if we wanted a drink we were the ones asking the waiters. The food is nice but abit overpriced considering what you get. The vibe...

Our meal was very nice and the staff were NOTHING like some of the horrible reviews posted on here by some. They were brilliant! No complaints whatsoever and we'll be back the next time we are in Liverpool!

Had an excellent dinner here with my other half. I struggled a bit to find the restaurant but it’s in the second floor above the ferry booking office, the entrance being on one side of the building. The restaurant is large and has a good...

I would give zero if I could. We have to say that was the worst experience we’ve had at a restaurant from start to finish. A waitress spilled a full glass of water over my friends lap and the other waiting staff laughed at her...

We were asked to sit outside which was nice given the weather, however that where the pleasantries ended. We were told that we could only order food at the bar, but it was exceptionally busy we spent 5 minutes queuing. When we did eventually get...