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OpinionsNoteTripAdvisor312.5

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Stopped off here for a meal, which was good value for what we paid, £24.00 for 3 main courses and drinks. Meals arrived hot, which is a bonus, staff friendly and place clean.

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Jim K . 2019-02-20

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Only had cake and tea/soft drink this time, but its a fine place to take a rest in from shopping. Prices are average with other café type places.

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Allison M . 2018-06-19

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We had a lovely hot coffee with danish pastry and beautiful and very large scone(shared). It is a very busy self service restaurant.

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Jean M . 2017-10-08

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Este solía ser un buen restaurante con buena comida y un personal agradable. Que ha tenido una renovación y cambió su nombre. Al mismo tiempo el servicio y la calidad ha ido cuesta abajo. Lo que solía ser una parada regular ahora será eliminado de la lista. Hay un café Costa y Thorntons. Ir allí!

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Paul L . 2016-09-03

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Decidimos parar aquí hoy para un mediodía taza y tarta pero me decepcionó bastante en la calidad de los pasteles. Los bollos era encantadora, y era realmente grande... pero cuando cortabas por ellos fueron muy seco y no tenía sabor en todos ellos. Realmente le faltaba el millonario quebradiza en pizcas/caramel... pero sabía bastante amargo, con la cantidad de chocolate en la parte superior. No puedo decir que era caro, como 3 de nosotros tuvimos torta y menos de 10 libras para cuppas... pero sin duda será la última de 10 libras.

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Barbara I . 2016-08-20

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Este es un hermoso y limpio lugar para comer con comida fresca y una buena elección buscar ofertas de café y tarta hay una junta de especialidades que ofrece comida caliente o hay paninis, etc. gente amable con un montón de sillas altas mesas de familia liquidados rápidamente el personal amable y servicial le recomendaría este hotel como un buen lugar de partida antes de ir a las tiendas.

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Kidda2014 . 2016-02-28

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This is now called the Village Restaurant and is a place to avoid.Overpriced awful food which is cold by the time you get through the shambolic system to the till.Cakes and pastries on open display should be covered,no one wants food that has been prodded and sneezed on numerous times.Staff are not interested and have no customer skills.Avoid this awful place.

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dexter t . 2015-11-20

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We have used this cafe several times now. Can get very busy at peak times. Something for every one from a large range menu, some daily specials as a rule too.

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merseybankman . 2015-09-13

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All I can say is no wonder it shut down and changed its name probably the worst meal in Gretna. Whatever it is called now it's a big improvement to mathiesons

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steven m . 2015-06-13

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The only thing fresh here was the air outside. Actually disgusting 'food' here. Everything seemed to be dry, tasteless and extremely overpriced. If i wanted to eat something like that I would of bought a pack of sandpaper and went to town on it.

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Hairy_sheep . 2015-02-18

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sin sabor sopa, y suplemento extra por la (seco y duro "viene en un" de plástico )roll envoltorio.

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half-full55 . 2015-01-03

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Mi madre y yo tanto pedimos el tomate y albahaca sopa y un rollo. La cuenta fue de alrededor de £13 7-10 , y esto también incluía dos bebidas. Nos pareció que el precio era muy razonable. La sopa estaba muy caliente y sabroso, y el rollo estaba muy fresco. Parecía que había unas pocas opciones de sandwiches y comida caliente y un montón de pasteles. Había una chica que estaba constantemente limpiar las mesas lo que significaba que la zona de asientos se mantenía bonita y ordenada. La única cosa que era decepcionante fue que los asientos parecía ser demasiado alto para las mesas!

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acs1984 . 2014-12-09

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Visited the Gateway at Gretna whilst on a coach trip, was desperate for a cup of tea so my husband & I decided to go into this café which seemed ok from the outside. This café is vastly overpriced although we were hungry there was no way I was paying almost £4 for a sandwich, the £1.60 each for a cup of tea was bad enough. There were a number of empty tables but no-one could sit at them as the dirty dishes were piled high, the floor was dirty with paper and food droppings all over the floor. Certainly wouldn't recommend from both the cleanliness issues and the fact that they are ridiculously overpriced for both the service and product quality that they have on offer.

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norabatty1 . 2014-12-01

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Over £3 for a sandwich ! And I had pie chips and beans (only thing that appealed) two coffees and I was £12+ . Nuff said - clean cafeteria .

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Renfrewshire . 2014-10-26

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Wasn't expecting restaurant quality food, but the best way I can describe this place is School Dinners. I paid almost £6 for a piece of meat pie and a handful of luke warm frozen chips. The plates they use are what's usually reserved for children's meals and are not much larger than a side plate. Overpriced and low quality!

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Stephen C . 2014-10-25

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I must disagree with the negative comments on this Restaurant ..I have been in a number of times with my family whilst shopping and have never had cause to complain, I can only speak as I find , the food is always good and served by pleasant staff, and unlike others I have never found the toilets other than spotless.Well done to all and I will see you next time we are shopping in the Gateway.

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alfiebp . 2014-09-25

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We were delighted to be welcomed by lovely and friendly staff who helped us with all our queries.Had tasty fresh sandwich of all fillings and freshly baked sausage rolls and a good choice of cakes and we will definitely be going back again.

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Karen G . 2014-09-22

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Nice seating area outside the café and ideal for dogs, was dirty and tables were wet. The sit in was queued out and the lady on the take away was short with customers who were asking her for advice.

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ADWGlasgow . 2014-07-05

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The worst of the worst , mac and cheese and 12 chips on a kids cold plate , I had sausage roll burnt and chips and beans again on a small plate , chips rubbish , and for a bakers the worst roll ever , stay away from this pit . It's way to expensive if u want a bakers travel half mile to Gretna village and lovely bakers there and alot cheaper , oh staff look useless as well they seem to let place be dirty .

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hopinmad . 2014-05-06

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good enough choice of food both hot and cold friendly service and indoor and outdoor seats available.

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Crystal M . 2014-04-15

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Good space(lots of tables), good variety of food both hot and cold. Service good, believe you can take away as well.

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Helena B . 2014-03-11

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The food was very average but I loved the tables with the high backs. This is a bakers so I wasn't expecting it to be anything other than a bakers. Like I said very average but I would go back if I was hungry.

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vonni24 . 2014-02-11

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Hadn't tried so thought we would give it a go. Worst thing we ever did. Service poor. Staff not very pleasant. Food extremely basic and over priced. However I will say toilets were good.

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Tracey B . 2014-02-05

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Soup was like wallpaper paste and was expensive. Surly, incomptent staff. I wouldn't go in here again if you paid me.

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homer752010 . 2013-10-30

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I found the staff to be very helpful. I am someone who does not eat meat and there was a good selection of vegetarian options. For a standard cafe the atmosphere was good and the food was of a good standard too.

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Younggirl1 . 2013-10-06

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The prices are extortionate, the food is tasteless and the staff are loud, overbearing and incompetent. One gets the feeling that none of them want to be there.

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GrumpyGet . 2013-10-03

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visited gretna gateway this week and went to mathiesons staff abrupt tables cleared but not clean and the floor was covered in food stuff didn't stay! What a shame last visit was so much different

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lpk25 . 2013-07-17

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we went to visit the Gretna Gateway outlet village in Gretna...we called in here as a bolt hole for the hunger and a drink...it was 5pm and the shopping park does not close till 6...we walked in and there was silence...no one at the door or the till...we decided to pick up a tray and went to see what was on offer...god forbid we had asked for anything cooked...I heard a girl shouting something to one of the other girls who was around the corner sweeping a very filthy floor...the lady on the till was like a bloomin' dragon...no smile...the manner on her was give me your money...it was a horrid experience and I pity anyone who goes into the café...also, the disabled toilet door was hindered by a big mop and bucket contraption and I was too afraid to ask for it to be moved...I felt like the women in there were far too busy cleaning up as we ate!!! approx. one hour before they should have been purely so they could leave early...I will not cross these doors again...very poor service.

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raven1GeordieLand . 2013-06-17

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We stopped off here from nearby Gretna Green for a mid-day lunch. The food on offer was your usual cafe menu - sausage and chips, macaroni cheese, soup etc. We did not expect Michelin Star quality food, but we were still left hungry and disappointed. I opted for the Sausage and Chips, a food you can rarely go wrong with, but it was rock hard and tasteless. My partner opted for Vegetable Soup, which was water with large chunks of veg thrown in. The meal was also vastly overpriced for what was on offer. The only saving grace was the authentic sounding local name above the door!

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GoTeamVenture . 2013-06-06

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I ordered a child portion of macaroni cheese and chips for a hungry 9 year old and the portion was more suited to a 3 year old. When I said "is that it?", I was told "yes, but you've still a juice to get". We counted 6 chips and 2 tablespoonfuls of macaroni cheese. Won't be ordering that again.

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hielsa . 2013-05-05

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We were returning from a 5 day break in Blackpool and our coach had stopped off here for a one hour break. We went into Mathieson's cafe/restaurant for a mid morning snack. All the filled rolls and pasties and many of the cakes were pre wrapped and looked very unappetising. The hot food didn't look much better either. It took forever to get our teas and coffees and all the while my wife's luke warm pastie was getting colder as her temper got hotter. It seemed the wait was down to the staff who were at loggerheads with one another for some reason. To make matters even worse the girl on the till went out of her way to be as surly as possible and the look I got for asking for some napkins made me quake. Anyone visiting Scotland for the first time must have seriously considered turning around and heading home. This is an eaterie I will never return to!

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GrumpyoldJohn . 2013-03-12

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