Master Chef in Poole - Phone Number, Reservations, Reviews

Food good and hot but over an hour late

My food never even came! I should have listened to the bad reviews on here, I got a notification saying food was delivered, but it hasn’t been! So disappointing

4 of our orders were cold. I have requested a refund.

excellent food and lots of it. free extras too nice touch.

Items missing and wrong items delivered. Phoned the restaurant and they said the Just Eat driver had left so I have to contact Just Eat. They packed the order wrong. It's their fault. The lady hung up on me. Never using this Chinese again. Rude and incompetent.

Deep fried shredded beef with chilli was the best I've had in ages. Thanks

note to self (do not use). Wow, when did take out food get so bad? Special fried rice from a Chinese should be straight forward … slime which was supposed to be chicken and beef. Tasteless ‘gravy’ hunks of carrot and spring onion mixed with tinned salted veg (water chestnuts & bamboo shoots) and a rotten (sour) cabbage leaf with king prawns they were way too smelly/fishy to be eaten- is there no pride in what one sends out to their customers? Seriously have some self respect and work ethic.

The food was good as always! I love their Chow mein noodles and any kind of beef dish. Will definitely order again.

Not good every dish was floating in watered down sweet and sour sauce. Chicken chop suey was a disaster again floating in a red watery liquid. Small portions for an expensive price Prawn crackers were fine.

Definitely worth the wait- delicious 😋

Great food. Fast delivery too. Thank you

Lovely curry, nice and hot. Ordered too much rice my fault!

Food was of good quality and still hot so no complaints. Disappointed that it arrived late as gave plenty of notice when ordering.

Ordered some food and asked specifically for BBQ sauce instead of sweet and sour with the chicken balls. The delivery turned up with sweet and sour sauce, and a missing tub of food. I wasn't too happy about this, so to be told it would take another 20-30 mins for the sauce and food to be delivered was disappointing! Staff didn't seem too bothered but I eventually got the missing bits. Food was mediocre, nothing special. Real shame because it used to be one of my favourite take aways, unfortunately the quality of food and service seems to have gone down rapidly. Won't be ordering again

Been ordering from here for years and never got around to leaving a review. We think it's the best Chinese takeaway in the area. Food is always great and hot. Will definitely keep ordering from you MasterChef. Keep up the good work!! 👍

Delicious food and excellent delivery

Ordered through just eat spending around £45 they missed out the rice so I call immediately and they tell me 20 minutes and I'll have my rice then deliver my rice 50 minutes later after complaint.. we usually enjoy this Chinese and order at least once a month.. now never again this place has ruined a family meal for us.

very surprised it was early on a bank holiday, but very welcome as we were hungry. Great food as usual.

Missed one item from our order and they instantly dropped off the item within 20mins. very good service.

It said delivered and didn’t come 15-20 minutes later

Great tasting food, still hot on delivery!

Excellent food. Big improvement on our usual place. Good portion sizes and good quality tasty food! Will make this our regular from now on. Set menu C was simply perfect and I’m glad we tried something new.

Best Chinese in Poole good portion sizes and tasty have tried others but always come back to this one

Ordered just before 7 didn’t arrive until gone 8:30 estimated delivery was 7:25-7-45 it was pretty disappointing as I waited all that time for it to be below average and pretty much cold

Over 2 x hours waiting for delivery despite initially being told 45 minutes and fobbed off. Cancelled in the end. Given no reason as to delay

I put in my order a little before 6:00 p.m. and scheduled a delivery timeslot for 7:45pm and it arrived at 8pm. Still delicious food and would still order again just a bit pointless to schedule a time when it doesn't come when asked.

turned up late so was cold so had to reheat also missing items I wasn't impressed

AVOID. We called up after the estimated delivery time (1 hour 10 mins) at half 9 at night to be told the food had not been prepared and they can’t fulfil our order. The lady then said the food order would be cancelled and I then had to call back to be told we had to go through just eat to get a refund.

Very nice food, come around 20 mins early, will definitely order from here again

Foo young meal and fortune cookie was missing

Quick delivery as always, freshly cooked and arrived Hot

another excellent meal so pleased we found this place best Chinese around

I think the best Chinese takeaway in Poole without a dought been going there for years

Amazing food and great delivery. Would order again.

Super Quick delivery, arrived Hot and lovely as always

lovely food bar missing a sauce

tasty, hot great food as always

We made are order at 6.10pm it was meant to be an hour. It turned up at 7.45pm and it was cold called up master chef they was very rude on the phone but finally agreed on them to re cook are order.For us to collect when we got there they hadn’t even re cooked are order. They said we will re delivery but we waited a further 25 mins at there shop.we will not be ordering from here again It was a shambles !

excellent food best Chinese takeaway in a long while very reasonable and great quality. Chow mein was extremely good not oily at all really enjoyed all of our order recommended 😁

Was quoted 1 hour wait from ordering for food to be delivered but then was late, complained and was told would be another 15mins, then was another 20 mins. When requested some money back was told no as they were 'busier than normal'. Shame as the food wasn't bad but ruined the experience. Would be better to quote longer if busy, then we could expect and plan around it, or order at another time.

Quick delivery as always, arrived Hot and very tasty

Quick delivery as always and lovely food 5*

I always order from master chef. Food is always good. Staff are friendly and service is always above and beyond.

Super Quick delivery, arrived Hot and lovely as always

Had one of the best takeaways ever last night,.... spring roll, the best yet, chicken balls lush, and the chilli rice brilliant, nom nom nom...

exellent food and delivery service

food was great, best spring roll ever...

That was good. Crispy chilli beef was perfect 👌

Being rejected for delivery and being told i’ve never had someone come and deliver to me because it’s too far even though in past had stuff delivered lots of times. Felt like someone was just trying to get me off the phone, saying the driver didnt want to go that far, this and that.

So spicy, kids couldn’t handle it.

Quick delivery and arrived Hot 5*

food delivered hot on time and tasty.

Very hot and delicious as always:-) 10/10

Very disappointed with portion size and not very hot. Friendly delivery driver though and delivered early.

Absolutely lovely food and was warm and delivered early which I love

Rice not nice and roast pork very poor

Lovely food, delivered on time and piping hot.

very pleased that it was early 😀

beautiful Chinese, never had a bad one from masterchef

I ordered from here, and then it was only after I ordered did I check the reviews to say I was worried was an understatement. But luckily the food arrived on time and piping hot, really nice food and will be ordering again. Thank you

Quick delivery highly recommend unfortunately chips were reheated and tasteless part from that rest of food very nice

Never showed up extremely angry and upset

My food has not been delivered to me

Very tasty, my usual Chinese has gotten so expensive so I liked that this one had a meal deal. Would order again

Good selection. Delivered on time. Driver was friendly. For was delicious & there was plenty. Will order again, thanks!

Doesn’t even deserve a star. So disappointed we ordered food - the sweet and sour sauce didn’t arrive which was the only sauce bit we ordered. £4 delivery fee and they said they couldn’t redeliver as we “live too far away” (9 minute drive). Had a very dry rubbish meal. You’d think delivering so far and unable to deliver missing items, you’d have someone double check the order :( £37 waste of money

First time ordering from Masterchef, it arrived earlier than expected, the delivery driver was friendly and the food was hot and the tasted lovely. Not dissapointed, will order here again. One dish in particular was great, we had shredded crispy chilli beef and it was better tasting than other chinese takeaways we have had. Would recommend based off of our firsr experience.

order was slightly late, but excellent food.

Super Quick delivery, arrived Hot and lovely as always

Always absolutely phenomenal from Masterchef! Food is great, delivery time is awesome, price is good. Never any issues! The best Chinese takeaway in Dorset. Thumbs up! A*

Order delivered 24 hours late !!!!!!!!

Don’t understand the low ratings, food was absolutely delicious, cooked perfectly, and service was great!! Thanks guys!!

Absolutely delicious, Jad 3 guest over and all said it was one of the bests Chinese they'd ever had. Ordered a few times feom here and has always been piping hot and exceptionally tasty. Balls and anything battered or Crispy were lovely with no grease or oil softening it off or dripping down your chin when biting into it. Thumbsup all round !!!

Lovely as always and quick delivery

The owner is very rude so won't be using again.

It was ordered at 1916 and didn’t arrive until 2055, plus we were missing an item

Excellent food. Always hot & very tasty. Delivered on time.

The driver went to wrong place completely hour over the stated time . We are still waiting I don’t know if food will even be hot ! When he eventually gets here

Amazing satay sauce, little bits of peanut in them. I love the prawns here too, never had a bad Chinese from here either, always comes hot and early , delivery drivers are friendly, chilli chips are beaut 👌 would well recommend this one 🤤

Great service, definitely be back 👍

Good food and fast delivery, what more is there to say!

Food was declicious! Been a while since I've ordered from here and it's just as great as I remember + new menu additions are incredible. Will certainly be back again in the future 5/5

Good food, taste good. No issues

Have ordered form these many times over the last few years and have always enjoyed the food. However today I ordered a meal online through there website for a 7.15pm delivery. Food arrived at 5.10pm. I phoned to express my dissatisfaction. I was told that another meal would be delivered at 7.15pm to compensate for there error. I write this review at 8.10pm as my food has still not arrived and after another phone call was told that the order had been lost. Was offered my money back which is something but unfortunately my stomach and my evening is very unfulfilled.

Got a takeaway from here for the first time and we were impressed, very tasty. Will use again. The presentation of the shop entrance/collection point was very run down that was the only off putting thing.

Very disappointed in the delivery. The order was placed about 6.30 delivery was quoted as 7.15 to 7.35. Despite the just eat site showing the order as being delivered, I rung the restaurant at 7.45 to be told they were still cooking it. Food finally arrived at 8pm. 90 mins from order to delivery is unacceptable

All good as always every time quality food on time

Very late delivery, food hardly warm when finally delivered.

Quick delivery, arrived Hot and lovely as always

Took 75mins for order and was 15mins late

I didn’t get my bean sprouts, but the food was amazing

Lovely food, tasty and not greasy. First time ordering and will definitely recommend and order again. Thank you

Delivery driver was amazing, very friendly. Food was hot, delivered on time and really tasty.

Great food - excellent portion sizes - hot and fresh - would recommend

We placed order with the time slots for 19.40... it said at 19.40 on the app, to enjoy our food .. but it had yet to arrive, phone the take away at gone 8pm and she said they were just cooking it.. arrived 50 minutes later ... did taste lovely though.

It's probably the best Chinese takeaway in town. They have one of the best Chau Main in have tasted so far, and the Sweet & Sour Chicken Balls were more like Chicken Fingers this time. I always order enough to last me for a couple of days. I can only recommend this restaurant.

Super Quick delivery, arrived Hot and freshly cooked 5☆

Have had better from here, Singapore Chow mein wasn’t as good as normal and the deep fried chilli chicken looked like chopped up battered chicken breast?!

Food was good, delivery prompt and driver polite and courteous

Delivered in a reasonable time, nice and hot too. Very enjoyable meal