Massarellas in Kirklees

Ordered a jacket potato with cheese and mushrooms when it arrived was a cheese slc and potato was burnt

Called in for a bite to eat and a coffee, coffee was fine, food was disgusting warmed up sausage, out of date salad, bread that fell apart .. never again ..

Absolutely dyer, just don't bother! £10 for a breakfast that was barely cooked, the greasy cook wearing dirty kitchen clothes coming out the kitchen didn't fill me with confidence. Deep fried sausages half cooked bacon and the rest was undercooked, left it and went to the local Wetherspoons. I'd avoid this place if you want something decent to eat.

Food is quite basic, jacket potatoes, sandwiches, soup etc. We had jacket potatoes, one with cheese and one with tuna and they were ok. I noticed a lot of people buying scones, which looked freshly baked. However, our coffees we're only lukewarm. Should've taken them back really. We specifically visited for the fortnight Wartime Music and Dance afternoon, which was very good. I would advise to get there by 12 to get a table.

Latte was absolutely fabulous! We didn't have anything to eat just drinks.

We came for lunch. 2 of us had hot beef sandwiches, one a jacket potato and one a toastie. All were good sized portions, really nice quality and fairly priced. We were warned about waiting for the food and it was 25 minutes as promised.

Called in for lunch whilst out shopping and was really disappointed. This used to be a good place to eat at the Batley Mill Shop but it has seriously declined. My food was wasted as it was unpleasant and the coffee was cheap-tasting. My friend’s coffee cup had lipstick on it (she wasn’t wearing any). Lesson learned and we won’t return.

We absolutely love this place the staff are friendly and accommodating the food is very good and reasonably priced and a really pleasant atmosphere.

old time tea dance had a great atmosphere

It was the first time of visiting and won't go again the salad served with my quiche was black, they must have seen it but still served it to me. When I told a member of staff they were totally not interested, I always trusted that the good name of Massarellas meant quality but looks like it's not.

It's better now, I can get gluten free cake and it's near the lift and toilets.

Nice people, good value for money

My wife and I visit from Leeds for breakfast and savour the best scones in the land!

Once a fortnight there is a 1940 dance. It's free with lots of dancing but the cafe does like you to buy something. In the past there was a hot plate with roast potatoes and lasagne etc. It was lovely. Now its a very limited menu. I'm working my way through the small menu. I've had jacket potatoes with cheese and beans and it was very nice but I wish they would ask if you want the coleslaw on the plate and also ask if you want dressing on the salad. I want neither and have to wipe it off the food it has touched. It can get warm dancing but there's no chance of the air con going on as it is broken. The rest of the outlet is pretty cool with their air con. Supposed to be well ventilated because of covid!!!!

We had the all day breakfast. Very disappointing. I really don't think it was cooked fresh. The sausage was like leather on the outside. And spongy on the inside. It had either been recooked or microwaved to reheat. The bacon was like cardboard. The reason I gave 2 stars is because the mushrooms were delicious. Disappointed it didn't come with toast. Should have gone to wetherspoons

Not our first visit to the Mill but first time eating here. First impressions are a rather dull setting with no menu on the wall just a printed sheet,nothing in the cabinet, one or two cakes on display. You really need to see some sandwiches, a nice salad or cakes to tempt you. Food was okay,a breakfast,toasted sandwich and omelette, my salad garnish was pale lettuce,the small end of a tomato and cucumber,even these little details make a difference. Staff are doing their best and were fine but won't be back!

Visited this establishment for lunch yesterday. The initial welcome is poor - little information about food on entry, no cakes / sandwiches in the chiller, small menu with very limited choice on display at the counter. My wife had the cheese and onion toastie and salad - no choice about which type of bread and there was hardly any cheese in the toastie. I had the hot beef roll, onion rings and chips with a bowl of lumpy gravy - the colour reflected the bland taste - unappetising. Service was take it or leave it, the decor uninspiring and the cafe was a large space with many tables, but few people sat on them. The other 2 cafes which we know well were busy and welcoming. I doubt this cafe will survive much longer under the present managment!

Pathetic service today. Ordered warm food and no cutlery. 3 members of staff said we're busy and the stuff was being washed. Dont deserve to be open as a cafe

Went for a trip out with mum and brother. Plenty of space, different seating and even a cosy corner where the ladies were chatting. Good looking cake offering on display. The scone with cream and jam was on offer with a lunch. We had steak and ale pie and jacket potato. The pie was really tasty and didn't have that dried out look from been out too long. The scone was huge and very tasty. Service was great and prices fair. If you can't walk far like mum it's very close to the lift.

Scopos Mills Batley. Excellent shopping centre with old time dancing while you eat, every fortnight...

Lovely range of food. Very tidy and spacious. Had a cranberry and Brie Panini. Really quick aervice

Had bacon on toast this morning! Inedible bacon, and warm bread with no resemblance of having been anywhere near a grill. Dreadful, and this was its second chance!! Never again! Disgusted! ,

As Hannah’s is now closed we were looking for somewhere else fo lunch. Sausage roll was very bland, wouldn’t have it again. Coffee good and Victoria sponge very good. Plenty of space and some comfy seats. We will probably try it again and have a sandwich or panini.

Good to go to when shopping at the mill Batley.

Pity not more people in. Food good. I had the pie of the day. Very tasty. Was steak and ale, plenty of filling.

13.20 is not unusually late for a lunch but we were disappointed with the empty racks on the counter and the number of items missing from sale. My wife made do with a scone which she enjoyed and declared “very nice”. I asked for the pie of the day - but was told it had finished, so made do with a stew and some chips. The stew was quite good and meaty and very tasty. The lady serving me was helpful and cheerful and brought the food to our table saying she’d warmed up the stew a little as it had been out some time. Other staff, clearing tables, etc, were far from cheerful and seemed quite churlish. Prices were not high but seemed worthy of nicer surroundings and better service. No improvement on my last visit in 2017

God what a horrible experience! Visited with 4 friends for a girly catch up and nothing was good! Firstly the service, the older woman on the roll was slow, rude and had no idea what she was doing! The coffee made by this woman was watery and cold and she ended up over charging me! Then the food was cold and horrible portion sizes! £6.20 for pie with a few chips and that’s all! I could fly to Paris for cheaper! Food took ages to arrived the cafe was too warm and frankly unclean and messy! It was horrible

We had lunch before the afternoon dance. 2 hours of mixed music and dance. Unfortunately, it was the first time there and the last dance for 2 months. We will be back.

Excellent service very good quality food.

We got there late lunchtime and variety was restricted. The heating dishes didn't exactly keep the food hot either. Good service friendly staff

The young man on the till was excellent today 10 out 10 for him you need more staff like him just out cup of tea.

Tea & coffee quite expensive. Not a lot of choice for cakes . But ok for a bite to eat .

Jacket potatoes were horrible 😱😱

Decent food but it's a pity the tables are left uncleared.

Angelina's on ground floor of Mill Village Excellent coffee and scones.

If you value your life - DO NOT EAT OR DRINK in this disgusting place. Full review sent to website

Very nice cafe. We had a Christmas lunch for £6.95 and you couldn't fault it. They do a good range of sandwiches and paninis too, not to mention buns.

THE meal was great food hot but the room was very cold

Rude Staff .. Loud noise from light fixtures above children's play area and rock hard jacket potatoes that seemed to be leftovers not good and will not be returning

A much needed stop for coffee clean and the staff smart the coffee was also good

Friendly staff, relaxing place to eat

Alternate Monday afternoon's dance to the 40s Anderson's

Had a latte which was tiny extremely bitter barely warm & well overpriced. Scone was dry gaggy & left a taste of baking powder. Disappointing & will try one of the other cafes on the premises in future

Great lunches or coffee an cake.

The food was decent and a bit over priced however the whole trip was just made my a lovely teenage boy who served us. We understand teenagers get a bad reputation but he proved them wrong! He was lovely, helpful, smiley and very funny (not to mention easy on the eye ;)) he was also very good at his job and quick! The coffee he made us was delightful! He made the experience worth it!!!

Make lovely sandwiches to order if there’s is not one there you like and staff are friendly and helpful

Fairly mediocre large cafe in Batley Mill Shopping Centre. The staff on our latest visit, today, were more efficient and seemed happier than before and the coffee was much improved on previous coffees from the past. Notably, they don’t take as long as infamous Costa to prepare the coffee. A reasonable amount of buns, biscuits and pastries in sale.

A quick break while out shopping. A good selection available at a reasonable price. Good surroundings with good food.

Pleasant surroundings for lunch or light snack.choices available are good and restaurant has a selection of different seating areas.

Lovely place and very spacious. Food nice and good value meals for children. There also a small play area for young children which is a bonus. Staff seem friendly and welcoming.

Called in here for what had to be the worse tasting chips I've ever experienced, no idea how or what they cook them in , all I will say is never again

Just returned home from taking my disabled sister to Batley Mills where, after an enjoyable 2 hours shopping, said we decided to eat at Masserellas cafe on the top floor. The time was 1.25pm and I ordered a jacket potato for both my sister and I only to be told that unfortunately there was only one Jacket potato left. I let my sister have it and, disappointed, ordered a cheese & tomato toastie. Whilst the jacket potato was worth £4.90, the toastie at £4.10 most certainly was not. BUT the biggest annoyance of all was when I saw the same waitress deliver 2 very appetising Jacket potatoes to a table less than 30 minutes later. Nobody asked us if we were prepared to wait - simply told none left !!! I have visited this cafe many times but never again!!! I am An exceedingly annoyed customer who would willingly have waited a half an hour for my jacket potato.

Todo lo que puedo decir es que el pan era fresca, pero es el único sitio en el que he estado, donde sólo hay dos rebanadas de tocino en un sándwich de tocino. Ambos nos decepcionó. Otra cuestión a tener en cuenta es cuando se pide una taza de té inglés que dicen que es bueno. . Este es clasificado como un té especial que tienes que pedir bolsas de té.

Después de pasar pequeñas o grandes cantidades de dinero este es un café tranquilo con un montón de opciones a precios razonables. Aunque muchos elementos de autoservicio preparado a pedido y rápidamente entregado a su mesa. Sabroso y agradable, excelente sandwich panini. Realmente disfrutamos el té y el café con el café con descuento. recarga

It amazes me that we still put up service as awful as this. Queued for ages for poor quality food and coffee. The whole place looked in need of a good clean. Definitely won't go again.

Lovely cafe. Ruined it by the young blonde girl that served us. She was rude and moody. Yeah, no one wants to work Christmas Eve, but just get on with it yeah?

I normally let my wife go shopping and I go for a coffee and a toasted tea cake followed by a slice of cream cake,

I have fish,chips,mushy peas which was great the batter on the fish was very nice and pure which fish two of us in the party had this meal,the other one had jacket spud with tuna mayo and spring onion,plus we got a free cup of tea because we was in a coach party and got a voucher for free hot drink easy for wheelchair to get around,tables perfect hight and lift to the restaurant.

Called in for a sandwich and a coffee,three of us.We had two different panini's,a sandwich and some chips.Although the coffee is lovely the food wasn't exactly brilliant.The paninis were rather sparse of filling and came with a lacklustre bit of bagged salad leaves-no other salad.The chips were not good-very dry and tasteless.It wasn't cheap either so a bit disappointing.I will go for coffee again but avoid the expense of sandwiches.Staff very friendly though..

We visited Massarellas twice today while at the Mill. First stop was for coffee and a toasted teacake when we arrived. We also had lunch there later too - bacon, cheddar and chicken panini and a jacket spud with goats cheese and mushrooms. We enjoyed everything, the food, service and all at a reasonable price too.

Ordinary food was poorly presented and we had to wait ages for a hot food order.Coffee was weak and watery and service was very slow.The place was scruffy and unappealing: it looked like it needed a good clean. It would help if tables were cleared after customers left.

Friendly staff, reasonable food,decent drinks, seating passable and prices acceptableWould have been nice to see the tables being cleared as it was not that busyWould like to return but will not as the stock in the vast majority of the Mill was very old stock,outdated and overpriced

The food is tasty, well presented and the staff are really friendly and polite. I would definitely go here again they serve hot and cold food along with various drinks and cakes if you want to go to afternoon tea. I would highly recommend it here, I am a regular!!