Massala Gate in Broxbourne

I ordered food at 18:40 and was told it would arrive within an hour. It’s now 20:40, and not only has the food still not arrived, but I’ve also made 84 calls trying to reach the restaurant, all of which have been either diverted or ignored. This level of service is absolutely disgraceful. It’s unacceptable for a business to treat its customers this way, especially on a special occasion like Valentine’s Day. There was no communication, no updates, and no effort to address the delay. I understand that busy times can cause setbacks, but completely ignoring customers is inexcusable. This experience has completely ruined our evening, and I would strongly advise anyone considering ordering from here to think twice. Poor service, zero accountability, and a total lack of professionalism. Avoid at all costs!

Food is fantastic, service is great. 1 of the best Indian restaurants around. Also has great prices.

Came here tonight and it was a lovely experience, the food was amazing and for an incredibly good price, the starters were lovely and there was a choice of 3 meat curries and 3 vegetable dishes with salad rice naan and fries, delicious food and very cheap for what you get, I left completely full. All the staff were so friendly aswell and we had such a good chat, will definitely be coming back :)

The food was fantastic, brilliant variety for veggie and vegans. Service was great and friendly, will definitely be back!

Ordered through go-getters. Delivery was approx 45 late. Food Samosa was Thai style not great and not what I expected from Indian restaurant. Vege rogan josh - good Palak paneer very very sweet and no flavour Butter chicken ok but also too sweet Paneer shishak - good Would not order again.