Based on 33 opinions finded in 1 websites
Based on 33 opinions finded in 1 websites
Nº 2647 in 3448 in Manchester
Opinions
The Ox Cheek Ragu was absolutely magnificent. My compliments to the chef. A delight to the senses to be sure, every bite was truly savoured. I don’t think the price is too bad for what you get. Quality and quantity perfectly balanced. The service was also very good and I would like to recognise the waiters and waitresses who were very attentive. If you’re staying over at the Hilton at Manchester airport and you fancy a bite, what more could you ask for? As for the other dishes I cannot say for sure, but the Ox Cheek Ragu was the highlight for me.
billy lawson . 2024-06-22
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Prior reviews were concerning; however, our experience was top notch. Fantastic food, drinks and service. Highly recommend the ox tail ragu with papardelle.
Amanda Kastrevec . 2024-06-19
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Cheese burger in the bar was the worst burger I have had! First two bits were both full of connective tissue. Spat both out, didn't eat any more
Peter Davies . 2024-05-15
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Unfortunately we had to return our food twice and in the end, did not get to have a dinner at all. Never experienced this before for 4 people with different dishes!! Very overpriced.
Nigel Dowling . 2023-11-21
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First of all we choose this restaurant for the convenience as we were staying in the hotel. The food is average and way overpriced for what it is. When we ordered dessert they brought me the wrong one. There is a service charge added to your bill as well. There were a lot of drunk loud people in the bar area and no one said anything to them. Over all I wouldn't choose to come back unless I had no choice.
Adrienn Edwards . 2023-08-31
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Our waiter, Hamza, was tremendous. Very attentive and prompt. He went above the call of duty showing his concern for my wife, who wasn’t feeling well. Our meals were very good. Superfood salad with chicken, a curry rice with chicken, and a hearty and finely spiced tomato basil soup. The Eton Mess dessert was delicious.
Robert McFarland . 2023-07-30
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Excellent food and great service
Magnus Ekløff . 2022-08-27
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Stayed at the DoubleTree the night before a morning flight so was essentially a captive audience for Mason's. Whilst the service was a little hit-and-miss ( purely down to there not being enough waiters not the waiters' efficiency or abilities ) and the prices slightly high ( as you may expect in a monopolised situation ), the quality of food was top drawer. In particular, the Sri Lankan cod was magnificent, better than most of the meals we ended up with on holiday !
Phil Hindley . 2022-08-26
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Underwhelming!! Food is so average, not seasoned. Staff not at all attentive, took 15 mins to place my order and that only happened because I got up and walked over to where 3 staff members were talking. I sat there for ages waiting between starter and main course and currently sat here with my dirty main course plate to the side for past 15mins waiting to see a dessert menu! Ill be asking for the bill instead! King prawns not really king prawns and needed a steak knife for Duck. Only positive is the presentation of the food. Avoid!! Do yourself a favour and take a short walk to the Clayton, much betteR service and food! Note: this was not a busy time and there was at least 6 to 8 staff in the area. I would understand if especially busy!
Donna Hanlon . 2022-08-17
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What a let down, they are lucky to be in the hotel as that’s only way they get customers. The food was alright and that’s about all the good points for this establishment. Drinks are over priced and very limited, the staff are shockingly rude. When you ask for condiments they bring you some pathetic sashays of sauces and again when asking for more the staff was very visibly annoyed he’d been asked to do something again. If you are going to stay at the Hilton for an evening I’d get food before you arrive.
Alex Grace . 2022-04-10
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April was lovely she gave the mist friendly genuine service we’ve experienced in a long time. The good was great too.
Sarah Halsall . 2022-01-30
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Food quality is good, however having to flag down a waiter to order or get your receipt shouldn't be part of the customer experience. Food and drinks took the time for two-trees to grow (awhile) to arrive after flagging down waiters, often coming at the same time in non-peak traffic. Staff often seemed to be walking around not up to much, but very quick to retrieve dirty plates or glasses. Only if the means to make those dirty came out as fast.
Al S . 2021-09-03
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Not friendly staff and the food average. We were there 2 years ago and fish&chips was amazing. Not this time
ArPaLe . 2021-09-02
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Already overpriced but when the bill arrives and you realise the VAT wasn't included and a service charge is automatically added onto the bill it becomes a real license to print money.
Alicia Measures . 2019-11-18
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Dugo cekanje na hranu koja je prosjecna.
Krešo Tolnay . 2019-10-13
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As has been said previously, this place has a particular captive group of guests and that is reflected in price and menu however saying that the food is hot and tasty (pasta dish ordered). Drinks however are extortionate. £7.00 for a small glass of wine is even beyond city centre or London process
Ian Kearns . 2019-10-04
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Great Moroccan chicken soup ... no idea if its authentic but it was very nice! Great service too thanks
Frederik Toubro . 2018-12-13
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At dinner the food was tasty and the portions were "right size", which makes the price rather expensive for the amount you get. Maybe I'm used to American meal sizes though. The breakfast buffet had a good selection.
Tae Cooke . 2018-07-18
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Vennlig betjening rask servering
Bjørn Halvor Skeie . 2017-09-29
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Typical hotel restaurant that doesn't really rely on local guests. Quality of wine has reclined since past stays, service is not equipped to respond to average guest requests.. I really try to be realistic about stuff I have to rate, but this restaurant (fully objective) should do much better, in terms of quality of food servings and house wine quality (latter is awful for house wine). Traveling on business and having stayed at this Hilton in the past, I will select a different location next time.
Konrad Gryczon . 2017-05-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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47 Opinions
Flop … Online it was showing Open. We went specially for tea after 30 min drive and It was closed.
Flop … Online it was showing Open. We went specially for tea after 30 min drive and It was closed.
435 Opinions
the staff is very dirty and not good service .some off them very bad behavior
the staff is very dirty and not good service .some off them very bad behavior
2534 Opinions
I asked for a cot and they didnt give us one due to availability, which meant we had no sleep because she had it be in the middle of us. Also the parking is horrendous 😒
I asked for a cot and they didnt give us one due to availability, which meant we had no sleep because she had it be in the middle of us. Also the parking is horrendous 😒
49 Opinions
Now closed with no explanation to regular customers.
Now closed with no explanation to regular customers.