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3.1

Based on 5.153 opinions finded in 1 websites

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Nº 2669 in 3448 in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..beautifulpay
Score
OpinionsNoteGoogle5.1533.1

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Very central , comfy bed, excellent staff , totally surpassed my expectations of a brittania Hotel ..I would definately recommend

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John Wright . 2024-11-01

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I had this hotel booked beautiful place staff friendly to helped me wit my case outside as it was heavy and I suffered from back pain I thought I was going to stay one night but I didn't had to leave ASAP due to a emergency. But yes recommended anyone travelling to Manchester book here room was clean comfortable to. Hotel is like something out of a movie ♥️♥️♥️.

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Rupa Joshi . 2024-10-30

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Everything is as advertised, but the lack of Wi-Fi is a bit of a letdown. Access to the train station and Market Street is a big win. Blank Street Coffee is nearby.

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Khalif Haikal . 2024-10-30

MORE AT Google

Need Identification for everyone who stays in room 🙅

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Brett Marriott . 2024-10-29

MORE AT Google

Right in the city centre.Everything was just a 10-minute walk away.Very clean and safe.Will Come back!

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Carole Justafré . 2024-10-29

MORE AT Google

Booked this hotel for 5 nights and i want share some points so other traveler can make a better choice before booking, main problem is my phone has not internet coverage during all stay apart few moments in night time, you must pay a whopping £7 per night to use hotel wi-fi. There are no radiators in the room, at reception been told is centralized so we cannot increased or lower the temperature (i was cold) Decor is screaming for renovation, floor is noisy when walking but shower work properly and reception staff are professional (although security staff was overly strict at time and made me worried what safety issue might have) i won't be booking again just for the issue had with internet connection and also the price: it advertise at £35 pn but once you open the link their price is way higher (i paid £85 pn)

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tom jeffreys . 2024-10-28

MORE AT Google

It was an old hotel so the atmosphere was nice, but the bathroom was a bit so so.

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김지연 . 2024-10-27

MORE AT Google

Truly awful. At check in you are met with a demand for photo ID from every staying guest which is pointless and very unwelcoming. In our case we were given a room on the 6th floor bearing in mind the lift only travels to the 5th floor so we had an extra flight of narrow claustrophobic stairs to climb to reach our room Floorboards are noisy on the way up but nothing compared to our room where it is impossible to move without loud creaking AT EVERY STEP! And it's not just the floors, I had a terrible night's sleep due to the comings and goings of other guests talking/shouting, creaking their own floors and snoring. Yes actually hearing the guests in the next room snoring as if they were in a tent next to yours on a family campsite. If this had been a cheap option I would still have been disappointed but at £80 a night this place is disgusting. Also the demand to see our room keys on return from a night out at 11pm from the rude, Pringle scoffing doorman was unnecessary and further unwelcoming. Don't be fooled by the glamorous staircase, a remnant of this building's glory days,it is now a dilapidated hole staffed by cold, disinterested and rude workers.

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Perry Perryson . 2024-10-26

MORE AT Google

Best location, history of hotel will give you wow feeling, well maintain, good service and helpful staff. This is must stay place if you in Manchester and wanted to spend time in. City center. A walking distance from railway station and 20 mins from airport. City metro is available from airport to railway station and then less than one KM from railway station. Food, coffee all found best Best place for couples and newly married but avoid ground floor rooms

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Zameer Ahmed Awan . 2024-10-02

MORE AT Google

Stayed two nights good service happy and friendly and helpfull staff excellent food good prices in bar two down sides cashless transactions only free WiFi in bar area but in room it's a flat fee. Slept well. Chain missing on inside of door of room but lots of cameras and several male staff on reception. Three male receptionists on desk and two male door men porters in reception area. Other minor issue noticed second night a small puddle very small in bathroom very small drip from toilet staff said if it wasn't an issue maintenance would look in morning female cleaners as I was leaving said they would get maintenance to fix as I was vacating room as a customer I would recommend and was happy walked to tesco 3 minutes down road and also a local pub called the farmers was very close by if honest the bar prices despite being cashless were fair lots of tv screens in bar and lounge area some with sound some in mute to watch furnitute and chairs were comfortable and clean and bar staff very helpfull

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steve lloydjanes . 2024-09-30

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Payed extra for city view but the window was 6 ft off the ground so couldn't see through it rooms and bathroom in desperate need of refurbishment the entrance very nice and grand just rooms let it down

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Ian Haith . 2024-09-30

MORE AT Google

The rooms need updating the front of the hotel is nice but the room are bad we payed for a window but it was around 6foot high it felt like you book the room for a hour not nice

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Michelle Linney . 2024-09-30

MORE AT Google

I found this hotel amazing at the price they offered. The location is great and near the station. Hotel rooms are clean and I believe recently refurbished so very clean and shiny. Earlier I tried to ignore to book this hotel but after living here I am surprised with the facilities, breakfast and room cleanliness.

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Amit Shrivastava . 2024-09-29

MORE AT Google

Expensive on a Saturday when it's just a room like any other day. I remember when it used to be £50 with prosecco 🥂.

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Scott . 2024-09-28

MORE AT Google

Prepare to be hot in your room No window No aircon in any rooms . Not told this at time of booking A broken $5 fan is all you are given Rooms smell of cigarettes No free wifi in rooms Very run down building What a dump for $150 a night

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stephen herbert . 2024-09-27

MORE AT Google

Just for context, I booked a £45 room, not a £200 room. Good sized room with a table & 2 chairs + a make up table / desk with chair. Yes the room was slightly shabby but everything was clean, everything worked and they had all the items you needed: kettle, tea, coffee etc. hair dryer. There was security on the door and the rest of the hotel was clean & staff welcoming. Excellent central location. Great value for money.

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John Livingston . 2024-09-26

MORE AT Google

The room is quite good at this price, but the shower in the bathroom is very inconvenient. The hot and cold water seem to be separated on both sides, which is a fly in the ointment. The location is very close to the long-distance bus terminal, and it is also very convenient to take the bus to the airport👍🏼

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Joey Cheung . 2024-09-01

MORE AT Google

Sunday roast was delicious. Staff were friendly and helpful . Food Drink and atmosphere was good. Not bad for less than £40

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Darren Gilpin . 2024-08-31

MORE AT Google

Don't understand bad reviews They ask for ID on check in which is great for security. Security guards ask to see you room key to get into the hotel at night - again great for security. Clean and decent beds. No thrills. They are doing building work outside (hotel has no control over this) so recommend earbuds.

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Jordan Corley . 2024-08-31

MORE AT Google

Nicely very very beautiful and good I like it so very much This is my favorite

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Afnan Shabir . 2024-07-04

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It’s not worth your money. Nowadays when everyone needs a Wi-Fi, in this hotel it’s not free you need to pay for it. You won’t feel welcome, staff are not even smiling.

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Grace Abbie Escalante . 2024-07-03

MORE AT Google

Since we were almost regular customer but last time we have our trip booked went to hotel to check in but one of receptionist told us we can’t check in before 3 . We were so worried we might miss our bus since we had heavy bags with us no way we could take them with us . Thank you so much for NEETU she gladly help us out and let us check in or we could have miss our trip

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Amar Lama . 2024-07-02

MORE AT Google

You know what you get with Britannia hotels but the rooms are always clean. Got a room upgrade from the manager as have stayed there previously.

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John Mccusker . 2024-07-01

MORE AT Google

Not possible to have a shower because the system was broken.

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Nicol Marinescu . 2024-06-30

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You get what you pay for, a wonderful old hotel with a beautiful lobby, food was good, the room was pleasant and all you can ask for, would highly recommend.

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Paul Barton . 2024-06-29

MORE AT Google

I am more than happy about my stay in Britannia Hotel, Manchester. The location was good and easy to reach. The receptionist named Neetu was really friendly and helped me to upgrade my room. I would highly recommend this hotel to anyone looking for a stay in Manchester.

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Tony Varghese . 2024-06-29

MORE AT Google

Very beautiful interior workers are nice shout out Vedha

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Alistair Kavanagh-Bugel . 2024-06-29

MORE AT Google

Rooms need touches and deep clean , breakfast was not worth the money paid. The orange juice and coffee were tasteless. Water could have been better

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samuel okolo . 2024-05-04

MORE AT Google

Staff not very welcoming, never smile, Food was awful, room was dusty, bed’s uncomfortable, very noisy, creaky floors

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Stephanie . 2024-05-03

MORE AT Google

Beautiful on the outside, very neglected on the inside. They sell wifi and it's too expensive for what it offers, I changed hotels today

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Josue Saravia . 2024-05-01

MORE AT Google

Although something old, beautiful and central

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Joaquin Molluna Cano . 2024-05-01

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The room was ok, everything seemed to work and it was kept warm. Bed was decent. The main issue was the musty mouldy smell which overpowers you as you walk in. The staff are have no training in service, there’s no free WiFi (its 2024 and this hotel wants people to pay for WiFi) there are bouncers at the door in the evening checking your reservation as if it’s a dodgy nightclub or you’re a felon trying to break into the Hilton hotel - but that’s the thing it’s not the Hilton it’s a rundown hotel full of odd characters. I wouldn’t linger in the lobby for too long. The room was the executive double -£100 a night - there was nothing executive about it and certainly wasn’t worth that price. Avoid this place if you value your dignity.

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Amina Katana . 2024-04-29

MORE AT Google

Great location and a decent price on a Sunday . Loses a little in the fact the window was old and hard to secure tightly . Extra sockets also needed Still a great option though 👍

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Erik Nielsen . 2024-04-28

MORE AT Google

Great location for where we needed and cheap for a Saturday night. However dated rooms but overall clean. The place is huge and a bit like a maze and signage could be better.

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Geraldine Pratt . 2024-04-28

MORE AT Google

Stayed here last night, we booked a deluxe room, but it was far from deluxe. The rooms are very tired and dated as you can see from the photographs. It was clean, towels, bedding etc. The windows were tiny and filthy on the outside. but certainly not worth the money, sadly we won't be back

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Mr Rash . 2024-04-28

MORE AT Google

Horrible service, bad attitude from the receptionist.

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ansitasium . 2024-04-28

MORE AT Google

Very basic hotel. No free wi-fi, have to pay extra per device! No room service during the stay, have to request clean yowels and toilet paper and get these yourself.

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Kir Turner . 2024-04-25

MORE AT Google

The hotel doesn't deserve the sometimes bad reviews - or it was only recently renovated. My room was clean, quiet and well equipped. The central location, a three-minute walk from Piccadilly train station, is ideal when traveling by plane and train. A really recommendable city hotel.

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Sandro Compagno . 2024-04-24

MORE AT Google

Great location. However : - cleaning is not done every day, we had to ask the staff several times to clean for us. - blood stain on the sheets, when we asked for another duvet the agent was very annoyed. - heating did not work in the room, we had the right to additional heating. It was therefore extremely hot in the room and it was also impossible for us to ventilate the room a little because the window was boarded up. -breakfast which leaves something to be desired, buffet very empty and not varied. -the supposed “large double bed” is I think not even a 140X190….

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Wafa Fak . 2024-04-21

MORE AT Google

We were not actually in the hotel but in Bar Rouge which is part of the hotel. It's a sports bar so lots of televisions showing sport. And dear reader, they have got Tetley Smooth on draught! If you remember this bar as being Saturdays Nightclub in the 80's, you're showing your age! Look at my other reviews to see where I've been!

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James Thwaite . 2024-04-16

MORE AT Google

Absolutely terrible hotel, I would never stay here again. The room was noisy with absolutely terrible phone signal, probably intentional so people have to buy their overpriced wifi package. The 'free' wifi they offer is for 20 minutes and only available in the foyer. The porcelain in the bathroom was chipped and moldy. There was no big light in the room, only 2 rubbish lamps. The staff were rude and unhelpful and the noise from the maintenance/storage room placed inexplicably in and amongst the guests rooms was unforgivably loud and obnoxious. No hangers for clothes and towels. A smart TV with no access to the internet making it pointless. All in all, a terrible terrible experience. Would give negative stars if possible.

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Chris Larkin . 2024-04-02

MORE AT Google

I stayed for one night on a Saturday without a breakfast. First impressions were great. Grand entrance with lovely staircases and impressive chandeliers. Was a slight delay getting to reception to check in but nothing too much. This was when I discovered the booking website I used made a mistake but the hotel changed it for me - which was good on there part. I then discovered about Manchester's tourist tax. I was charged £1.20 and have since been made away that this is per room. Whilst the hotel can do nothing about this - I would rather pay this when booking the room and not when arriving. It's also a good job I had my wallet on me - I don't normally when travelling as you need to provide ID on arrival. The receptionist then said I was the 2nd floor and in room 202A. Take the stairs or the lift. Not been a massive fan of lifts, I opted for the stairs. The first set of stairs I seen was behind a door which was guarded by a member of doorstaff. He was quite abrupt with me and said not these stairs and pointed to the lift. I give up at this point and used the lift. Upon exiting the lift I realised the staircase was the big one in the middle. Maybe I should of noticed this as it was so grand. I then went to the room. Opened the door and first thing I noticed that there was no natural light. I had a room without windows. The temperature was extremely uncomfortable. On a positive the room was extremely clean and both sides of the bed had power but one side had a massive pillar between the side of the bed and the bedside table. Not an ideal situation. Also I didn't use it but the TV was so small it was suitable for a hospital bed. I headed out for a bite to eat and watch the second session of the World Snooker Doubles. This was a main factor in choosing the hotel as it was near the Manchester Central and Shudehill coach station. After the session I returned to the hotel and was greeted by security asking for a room card. Again, I found the doorman extremely abrupt. I went to my room and unfortunately the tempature was even higher. I had a cool shower to try and cool down and climbed into bed. The bed was sooo comfortable but it was simply to warm to settle. But what sleep I did have was good. I wasn't booked in for breakfast and when checking out there was no members of staff to chat with and simply was a key card drop.

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Gary Kenny . 2024-04-01

MORE AT Google

A very last minute booked, booked and checked in within an hour, used the multi storey carpark round the corner. It was undergoing some refurbishment work when we stayed but not impacting, staff nice and polite, room clean, the breakfast is worth it as you get a late checkout with it and a bar on site, Chinatown and the village on the door step as well as town shopping.

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Stuart Kelly . 2024-03-26

MORE AT Google

Beautiful architecture and lovely staff

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Hannah Bowman . 2024-03-24

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Really lovely hotel,room clean and spot on

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Marie Bannister . 2024-02-14

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I've stopped at this hotel many times and and never had a bad room, yes the rooms are old fashioned, The room is furniture mismatched like the corner of Britsh Beart Foundation charity shop, The beds are always comfortable, the shower works great, plenty of complementary tea and coffee and the TV always works Can be noisy at times I could hear the couple in the next room having inmate sexual relations lasted all of five minutes so I presume they was married, no big issue The location is fantastic, team on reception are polite, security was friendly when came back worse for wear, If you are on budget want a hotel central and don't mind 90s chic rooms, that's clean and tidy this is perfect

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D . 2024-02-13

MORE AT Google

The water in this hotel gave me serious giardiasis and I was hospitalised, when I called to inform them they told me it wasn’t them despite the health authorities saying that others they had spoke to had linked this back to the Britainnia

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Jamie Blake . 2024-02-12

MORE AT Google

Location is perfect and staff are friendly. I have to mention Neetu, who was cooperative and made sure that i had a comfortable stay, Rooms are quite comfortable, just that they are a bit old.

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WoLf _G . 2024-02-11

MORE AT Google

Good location, weird reception. We asked if we could pay for the room splitting in 2, but the person behind the desk didn’t accept it. It was awkward, then our keys didn’t work, and the check out is at 10am, so don’t drink the day before your last cos this is literally nunnery hours, also our room doesn’t have windows and I am writing this review only 15 minutes into this experience. Yaaay. BAD.

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Burak Yorganci . 2024-02-10

MORE AT Google

Don't come. You'll be unfortunate.

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李佩泽 . 2024-02-10

MORE AT Google

Took us over half a hour to check in and that was once we got to the desk. Then was told we needed passports to be able to stay which we weren't informed about before arriving. Didn't have our passports with us eventually they settled for our bank cards. Security on the door were rude. Room was fine location is very good. Would not stay here again though

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Amy H . 2024-02-09

MORE AT Google

Throughout my time at the hotel, Anusua - one of the receptionist demonstrated a high level of attentiveness to my needs. Whether it was fulfilling room service requests promptly or ensuring that I had everything I needed for a comfortable stay, they consistently went above and beyond to exceed my expectations. But the lighting of the rooms should be improved.

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aishwarrya meiyalagan . 2024-02-06

MORE AT Google

Went for a job fair. It looked nice and good ambience in the places I accessed.

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EYISIOGAK AMANDALYNN KARIBO . 2024-02-04

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