Dixy Chicken - Fallowfield in Manchester

Delicious food. Brilliant service.

Very bad service on telephone ☎️ I’m order pizza 🍕 very cold 🥶 coming my order Not good service on this Dixy chicken - Fallowfield

Very bad service, been waiting over 2 hours for our pizza. They never listen over the phone and rude workers. Do not recommend!!!

Taste bad Serving bad Quantity bad

Horrible experience called 30 minutes before hand upon arriving was told I did not order them showed proof of ordering and the staff advised the toppings were not ready and instantly started making pizza very unhelpful

Placed a delivery order around 1:45pm through deliveroo. Since then I believe I've counted 5 different drivers waiting. It's been over an hour and we have STILL not received our order, they have not attempted any contact with me nor am I able to get through to them. If you want to order, go anywhere but here 0 stars!!!!!!!

Of all the dixys I've been too, this is by far the worst. The sign displays one price, get to the till, it's a completely different price and I'm told, the signs are old prices. I observed the staff using the same pair of gloves to clean and then handle food, so I'm not convinced food hygiene is up to snuff. Overall, I will not be coming back again and would recommend avoiding.

They changed the recipe of the chicken strips. I am devastated. Every other day I would order them for 3 years regardless of where I lived, but now... they changed the recipe. I really hope this is just a temporary change. Chicken ruined. Heart broken.

Horrendous Quality Food. It was burnt, salty and cold.

I ordered my food about a hour ago I got it within 30 mins and they left out an item but I called them and they send me the item and send me an extra mini burger for free I ordered from them often and it’s the best chicken I’ve ever had

I have had my order to taken been told 35 minutes and now had the phone ignored for the last 48 minutes nown

Ordered their pizzas online through deliveroo, this is how they came 🤦🏻‍♂️ Really really disappointed!! Pizzas were smashed allover the place, either they were thrown in the boxes or the rider fell on the way. Never ordering again!

AVOID! Go to burger box next door. Ordered "spicy" burger meal. Burger buns hard, dry and stale. No mayo, no spice, normal chicken fillet dry and chewy no spice taste. Chips good portion hot, but fried in old oil giving a nutty expired taste to the chips. Big waste of £6.99. Dont scam customers by advertising a product and giving them something else instead. Food was inedible. Only good thing was the can of drink being cold. I went to Dixy Chicken instead of Burgerbox due to queue in the takeaway next door now I know why this place was empty. Place needs to shut down.

Even the Devil himself would ask for refund. If you’re looking to end your life, Dixy’s chicken would be the ideal place to kill yourself. Aweful food, morons as staff and no one speaks any human language on Earth. Rest in Paradise the legacy of fried chicken.

Love this place great food ,staff are great too

This is not dixy chicken, it’s corner shop chicken. U order a meal deal and cashier tried letting me leave without my drink. Poor customer service though overcharged.

Great service and quantity fully recommended. To highlight the delivery guy the young one with long hair, perfect customer service

What a lovely experience, amazing food, lovely staff.

Food was ok. They said they didn't have any peri chicken that day so.settled for something else. The lady who took my order was unashamedly rude, bad mannered and constantly rolling her eyes. The men there was far more polite but because of the woman i couldn't wait to leave.

Food was dead. Chips tasted ten days old, burgers had barely anything in it. Wings were over salted what the hell, paid too much for this cra p. Only thing good was coleslaw and tango 🤷🏽‍♀️

Absolutely horrible food, burnt burgers over cooked fries never again waste of money. Not what it used to be. Burger Box next door cheaper and much better quality food.

Unreal value for money, + best quality Dixie’s

I ordered a pizza from dixy fallowfield n that's the biggest mistake, the pizza was undercooked n also the doughnuts was not fresh worst experienced not recommended at all

The taste of food is good but the owner or whoever the guy who manages the place is not trustworthy because I had ordered a vegetarian pizza. And I confirmed that it must be vegetarian because I don't eat any kind of meat or egg. They just took my order but they didn't tell me the veg pizza is not really veg because they put egg on dough which makes pizza non-vegetarian. So be careful while ordering the food from here.Other wise the food is good. The workers who work there are cool people. I don't have problem with them but the managing team and hoarding is not right.

Waited over 2 hours for food and when it arrived it was stone cold the whole order and when i foned restaurant there atitude was disqusting place is a joke worst place I've ordered from and wont 100% be ordering from this place again

A bad bad chicken shop timing and the food and the staff everything is terrible never order from them

Ordered via Deliveroo. Ordered two pizzas and two chicken sandwiches. *I called and asked for the pizza to be cooked well done. Clearly they don't understand what that means. The oven is not operating correctly. If the cheese melts on top that doesn't mean the dough is cooked through on the bottom. Adjust the temperature of the oven. Stop sending uncooked food out. Let it cook. How hard is it. *Chicken sandwich was not good at all. Stick to generic brands like KFC this place is trash.

staff behaviour is not good always keep doing things in phone .Every time the girl who works over thier shows some attitude and behave like disrespect .please note one thing customer is king if not treated your customer in proper way it will affect your business in future

Terrible food raw veg on pizza no flavour poorly made. Disgusting service they don't answer and when they do can't understand bad line. Bland no flavour and poorly made just rushed. I'd give it zero start but don't have an option

Ordered food on just eat - didn’t turn up. Rang the shop and got the most rudest service. Lady on the phone said on the way and hung up before I had chance to reply. Would NEVER EVER use this shop again.

Food was really good.Good customer service.

Charge me 12£ pot 10 chicken strips and d coke ,(not a filets) small portions staff unfriendly on the phone all the time , they don’t care…

Will am still waiting for my order and I order it at 8pm

Pizza is delicious 😋 go for it £10 for 2pizza size 12

I love it here but April 22nd was not it. I understand it was a busy Saturday afternoon but it was such a shame. I have ordered here for years and I know they do good quality. I gave them another chance and it was much better. Please don't drop your standards Fallowfield staff? I love your chicken, pizza, wedges, basically everything. The second three is the food we are looking for, you can do it. You just have to see those on top of the fries to know they are juicy. I will still order like normal but that Saturday afternoon is a 'keep an eye on it' moment. Best wishes for you staff. Hope you keep pumping out the chicken I salute you for!

If I could I would like to give -5 stars, I never ordering food from here. And the girl that used to work on teller she doesn’t even know how to talk

The quality of chicken was good a couple of years ago. Now a days, in the last few weeks I have found that very unpleasant taste in their chicken wings. Today, I am quite sure they are using old oil, which makes those wings smelly..

Rude staff specially Indian lady very rude

Burgers are always good and fresh. However, the chicken is dead when not fresh. If you go when it is not busy, the chicken will be poor. Fries are very good and burgers are very good (one of the best in the Fallowfield area). Hygiene is abissmal, but who goes expecting good sanitary standards?

I am preparing food in Dixy I like my job

(DON’T ORDER FROM HERE) I ordered from here of just eat and even though I live only around 5 minutes it took 1hr 45mins to arrive and when it did the food was ice cold obviously and missing items. When I tried ring the restaurant to fix this error and get a refund they put the phone down on me twice and left me to just eat. Just eat then proceeded to only give me 5.16 in total 3.16 in account credit and 2 in cash refund for an order over 12 pounds I also suggest not ordering off there too.

Would give it a zero if I could. Super slow service. Took an hour to get the food and different flavours were delivered! Not recommend at all.

Very poor service, the girl on counter is very ignorant and has no customer service skills.

Bruh I ordered 2 meals for my self and it was meant to come in an hour it didn’t even come and when I called u guys answered but were laughing so my mum went there and then u gave me my food back and extra but still never getting from this place again are u crazy or what

All i can say , the worst ever.

No recommended, Want there for the first time, And the guy was using he’s hand without wearing cloves to added the topic on my pizza.

Waited 30 minutes for some ready-made chicken and the always get the order wrong

3 hour s delivery for 2 chicken burger meals what a joke Ordered at 9pm still not here at 11.30pm

Very bad service Never again Ordered through just eat never turned up

Zero star, I went this place today and a girl served me never seen customer service so rude in my life, she almost threw food on my face instead hand it to me then I asked for tissue she just threw on the front of me and turned to kitchen side, who ever is the owner should give some advice and training before putting staff on till.

Missing items. Called take away spoke to a rude lady. Who hung up on me. Then didn’t answer. U Lucky this wasn’t 20years ago otherwise would of payed a visit and sorted the lot of u out. I’m a family man now so didn’t bother and got refund via Deliveroo.

My life has changed since l've started having Dixy. It's so delicious. I believe having Dixy has made me a better man, which is remarkable.

This place is extremely dirty, so disgusting that my little girls refused to go inside. The 2 mini burgers were fine, however the chicken wings was off & extremely salty. Not fit for human consumption. Most definitely avoid this place.

Ordered 2 12 inch pizzas( 1 veg and 1 non veg) in person in the shop. But then realized after coming to home that the both pizzas were non veg. Called the shop multiple times but no one picked up. I ordered veg pizza for my friend, since the shop didn't pickup call even after multiple attempts we ended up ordering from other shop.

Poor quality of service and very dirty.

Ordered and paid for food at 9pm, nothing delivered. No phones answered. Food arrived at 11.45, no explanation. Jokers.

Excellent place and service and friendly staff

Best pizza ever ❤️❤️ Cha cha the best pizza man♥️

Ordered 2 hour and 30 minutes ago and still waiting for the food

Used to let my children have dixys as a treat every Friday ...never again I sent my son and daughter in (daughter is 13) and she was asked for phone number by a man who looked 30 and persued her quite aggressively absolutely disgusting. Since then have heard this is commonplace ther. Lock your daughters up these guys have no morals

If I could I’d give 0 stars I ordered at 5pm and got my food at 7:20pm The driver was very rude And the food was very cold I would not encourage anyone to order from this place

Got food on time, best experience. Delivery driver is soo friendly and lovely. Delicious food. I would order every now and then.

Fries spot on, dixy chicken burger has its own flex

Absolutely pathetic. I have been to this restaurant a few times and it continues to get worse. Every time I go, my order is either incomplete or is given to me with no care in the world about presentation or flavour. The chicken is bland and dry and the same goes for the chips. There seems to be a lack of attention to presentation and detail. My food is always either undercooked or overcooked and always lacks any form if flavour or juice. The taste is missing from nearly every item. It seems like all they do is throw a peice of chicken in the cooking oil and then leave it. It would not kill them to add something extra to their dishes. There us also always some thing missing from my order. For example if I ask for a completely plain cheeseburger, I will still get toppings. It is almost like someone changes my order as it goes from person to person, it is farcical. When there is a high amount of customers the pressure clearly becomes to high for them as all of my orders become incomplete. Even when it is quite my orders continue to be lackluster in contents. The establishment itself is in dire need of an upgrade. It seems to never be cleaned or even given any TLC. The lights are far to bright and the Grime across the tables and counter is shocking. Finally, the staff. They are the most lazy and tired people I have ever had the displeasure of meeting. For example, If I was to order a pizza or a peice of grilled chicken they would pull a face and tell me that it would take too long. In short, this is simply the worst takeaway I have ever been to. The food,establishment and staff are all horrible and are all in need of a monumental change. If I was able to rate zero stars I would have done. I will not be visiting again.

Deadest Dixy in the country. These tamals don't know what their doing. Save your money

If I could give a 0 I would messed about for over 2 hours telling us driver was on his way then when contacted again food hadn't even left the premises a further 40mins passed to say order canceled then trying to say road was shut told them which way to come where the road was open, will never use again shocking service with no apologies

Don’t order from their website they take your money and then deny receiving it. Horrendous service

Disgusting food and very very poor service! Will never eat from here again.

Dixyfallowfield.com will take your order and your money but the takeaway will deny receiving it when you call them to ask where it is!

Called them up after an hour of waiting for them to tell me the driver is on his way to pick up the food. What a mess.

Last time Delivery took two hours to arrive (things happens no but today even worse) Today was trying again during order disconnect the call… retried no Response….Rude#Manners

Last time I ordered and surprisingly burnt food arrived. When I called and complained the guy started to argue although I've send him the pictures as well. It seems to me the administration of the restaurant has been changed and these newbies are busy in learning. NEVER AGAIN

Food was cold burger tasteless Missed pizza off order will not order again

The half chicken from here are fantastic the piri piri they put on these birds is second to none. The chips are crispy and the addition of red salt makes them super scrummy. We tried the same from the northanden store but it wasn't as good as the fallowfield branch. God to fallowfield Dixy Chicken you will no be disappointed.

Not as good as before and service is now horrible. Person at the front doesn’t really want to be there and doesn’t like it when you order a lot

The stinkiest staff in the country. The staff don't even know what hygiene or customer service is. They are always too busy serving deliveries and ignore their walk-in customers. The staff don't follow orders. More salt on your chips then the himalayas ! AVOID !

Have no respect for customer service , always super late delivery and just overall bad service

First of all let me clarify that this rating is for today’s order only. I am very disappointed with today’s order as my order request/ instructions were completely ignored. With the heavy heart, I had to waste food as my children wouldn’t eat food that was delivered. I left a message with Uber eats but they didn’t take it seriously.

I have regularly ordered from here for my work the last two occasions they have taken over 2 hours to deliver to be told over the phone they will be there in 15 mins it took a further half hour to deliver the food and we as company will not be ordering from here again absolutely disappointed with the service and lack of consistency when on the phone.

Absolutely disgusting customer service. Very slow and doesn't care how long you wait

More than an hour late, every time I try and call (15 times) it says line busy... Appalling

Amazing service and food 10/10 definitely recommend

Always fresh thanks been coming here since it opened

First i would like to inform all potential customers before they order to think twice.I’ve been working for a while with dixy chicken and the conditions they keep the food it’s awful.Food containers on the floor when around are mouldy walls or pipes.The old food which its stored over night its re-cooked and made it fresh again.Also if you think to order try and place your order over the phone to see your response.That should say everything.Dont do same mistake as me and check the food rating before you order(this restaurant it has 1 out of 5 which its minimum).Good luck🤞

This place sent me and my family burgers and within one of the burgers was a massive piece of metal wire. Called them to report it and guy on the phone insisted this was impossible. Requested a refund for that burger and guy declined saying not possible. Never eat from there again

The hygiene is shocking, that food could make people ill because of how undercooked it is and dirty enviroment

Rude staff who are ready to get in fight with customers. Food quality at this branch is very poor, not surprised when you look at the hygiene rating which is shocking, I have no idea how this branch is still allowed to sell food. Uber and just eat should banned this site Not recommended anymore

Close to the student blocks. Food is ok but better quality in other dixy's in the area. Chorlton for one.

This place was better under old management. We ordered burgers and they were undercooked and it made us very unwell. We will never eat from here again. Besides the food the men gope at you like they've never seen a woman in their life before!!!

Think 50 times before placing order here,, because your’s order would be 50 minutes late so I give them—50 stars,,same peoples on Wilmslow road and folowfield branches,,minus 2 in 1,,

Absolutely vile how they speak to you over the phone . I waited over two hours for an order . i’ve been ordering from this place for over 10 years never had a problem since new management took over. Not worth it they always bring food cold , they are too busy chattering away rather than taking phone orders or Actually making food

Don't deserve any stars any more, it used to be good but those days are long gone. Very bad customer service and bad quality of food.

Good Dixy's, always get the chicken strip meal when I come

What else is there to say. The food is good 👍

Chickens are good for the price! It's too bad that they accept only cash.. A good fast food for student.

First time I ordered (May 2020), the food took 2 hours to arrive, but they were apologetic and it was good food. The second time I ordered from them (July 2020), it took 2 hours to arrive again and tasted like it had been cooked in burnt oil. Both chicken and chips were also really oily still. The burger bun was also stale. Will not be ordering again.

Every time I order for delivery, or go in the store, the food is always upto very high standards. Portions are huge, prices are really good. But the best part is, the owner always makes you feel like you are family. The best customer service out of all the takeaways I have used. Highly recommend this establishment to everyone!!!

By far the best Dixy in the uk, been to several and none of them comes close, fresh food, fast service

Amazing customer service love the food delivered the food food was nice and fresh would recommend this place to anyone love it thanks dixy

Given Dixy a chance instead of Domino's this time.. unfortunately not impressed. Food was poor. Menu says peri peri chicken, or just plain chicken but it is not, it's all the same tandoori chicken on pizza. Dips/sauces all leaking out of containers and bag upon delivery. Driver even mentioned it but did nothing about it. Chicken strippers tasted old soggy and off, put in the bin. Pizza was too heavily topped resulting in a big mess on the plate when you reheat it. Delivery time was 1 hour. Time stated on Just Eat therefore it's "on time" but still a long time to wait when hungry.