Masala Club Indian Restaurant in Solihull

We had a really enjoyable dinner with very attentive staff. It is great to see Saj back in charge again and wish him well in this venture. I took another friend who was impressed with the trouble the staff took to make sure she enjoyed her meal. Looking forward to my next visit. The chicken sag wala is superb

Absolute great everything !! Great food , great atmosphere , lovely staff . Would definitely recommend for a good night out .

Fantastic food, so fresh, absolutely delicious. Staff are all so friendly and nothing is too much trouble. We visit week after week and it’s consistently great.

Qué comida tan fantástica tuvimos allí el pollo tandoori que tuve fue tan delicioso mejor que he tenido , el personal era tan amable nada era demasiado para ellos siempre preguntando si todo estaba bien vamos a ir allí de nuevo en un futuro próximo.

Came tonight with family. Again had a lovely meal. All the family enjoyed it. New manager very kind. Staff were excellent. Would recommend.

Excelente comida y gran servicio. Probé un plato que no había probado antes (Karahi de Cordero) y estaba delicioso. El Club Masala ha sido inconsistente en el pasado, pero ambos disfrutamos de una comida encantadora en esta ocasión.

La comida es fabulosa, un montón de opciones, pero es el servicio que se destaca. Saj era muy atento y amable. Volveremos.

Buena comida y excelente servicio. Encantado de ser recibido por viejos amigos con una sonrisa. Ha pasado un tiempo desde que visitamos, después de una mala experiencia, volveremos!

Excelente comida, excelente servicio, excelente noche! Esta fue nuestra primera visita. El personal es muy acogedor y fue atento en todo momento, ofreciendo bebidas, etc. La comida era fantástica, no podía faltar. Saj y el equipo hicieron un trabajo maravilloso y sin duda volveremos. 🌟🌟🌟🌟🌟

Buena comida, sin duda recomendaría. Acabo de tomar el más delicioso cordero keema. No puede faltar el servicio y el personal tan amable

I never dined in only had a takeaway..Highly recommend this place definitely the best of the 3 Indian takeaways in Balsall Common.

Was seated my staff, we knew what we wanted so we tried 3 times to order only to be fobbed off. Eventually someone else came over and ask they can’t take our order because there is a 45 minute wait. I asked why we weren’t told when before we sat down and the response was ‘why didn’t you ask’ The staff are rude and service is a disgrace. We didn’t eat here and as a result of the experience and way we were spoken to, we never will. I would suggest going to an alternative!

Food Hygiene Rating is only 3, website advertises 5* abit dodgy that !

ABSOLUTE JOKE OF A PLACE! STAFF ARE RUDE AND ARROGANT!!! AWFUL!!!

Food that we had was good , unfortunately waiting time wasn’t poor , they seem to be more motivated by take away orders than the diners

Food was prepared on time although it was a bit bland

Great dining experience. The food was very clean and tasteful. Highly recommended.

So disappointed. We are regular visitor to the masala club but feel cheated regarding the Mon , Tue £ 15 deal. Starte , main , rice or naan plus coffee .. Because we ordered poppadoms for starter , two mains , only one naan no rice and only 1 coffee.. we had to pay individually so worked out over £10 more expensive!! How ridiculous that we ordered less food and paid more . Even when we challenged it they didn’t alter the bill!! Beware ..

Went there with my wife a couple of weeks ago, the place was quiet, we new we were off to a bad start when instead of being shown to a table the guy just pointed at one and walked off. Trying to order anything was hard work as the staff just seemed to talk to themselves rather than look after the customers. The food was OK but nothing special. I would never go there again.

Fantastic curry and service as always!!

I went with some colleagues from work and we had to wait over 30 minutes to order. The only order they took was if we wanted some poppadoms, then, we had to wait another 20 minutes to order the starters and mains. Staff didn't pay attention to any of our orders, and they placed drinks and the food to whoever was the closest to them. It was quite an entertainment.

I solo ate here while working at the NEC or staying nearby. I opted for the Chicken Tikka which was fantastic. A huge portion of chicken not the usual few chunks one often gets. For the main, I opted for the mix balti which was equally excellent. Friendly and attentive service and a genuinely solid curry house experience.

best restaurant in the village go here a lot recommend the peshwari naan and butter chicken

Good food at a reasonable price. Experienced a bit of a delay when collecting takeaway booked on line. Probably better to place order by phone.

As ever the Masala Club continues to deliver best in class food on such a consistent basis. Whether it's a Tawa, a dansak, a pathia or a kashia lamb the flavours are always spot on, meat always tender and always very well presented. The Kingfisher always consistent too and decent wine and spirits options. The service is eager to please, extremely polite and friendly with Merlin and Ahmed offering customer service above and beyond. They are always open to requests whether that be the spice strength of your chosen meal, advice on what meal may suit you best or indeed a dish that may not necessarily be on the menu. Always a pleasure to visit, a treat to always look forward to and hopefully we'll be back very soon.

Very nice service! Went there years and place is very cozy and quiet. Really spent well time there. Enjoyed our nice table dinner. Everyone loved food and service. Staff is very friendly and professional. Thank you to the manager Merlin aka Mursalin for the free Brandy shots at the end to make our dining experience extra special.

Always love coming here, great service and great food 🙏🏼

Really enjoyed the meal. Staff were very friendly and helpful. Would definitely recommend. Restaurant was very clean throughout, free parking outside certainly a benefit!

Excellent food, Excellent Service, Been there twice and both times it was satisfying. Lovely atmosphere around the restaurant. Food was amazing. Will return for sure.

Had a lovely meal staff were pleasant 😊 very reasonable too

Always a great experience here! Great staff! Why no poppadums on take-away anymore though?

Main courses were good. Let down by very dry naan breads, the one thing that you don't want to chew on. Compared to other restaurants in the vicinity, it needs to up the game there.

I will never go to this place again. First of all, the manager was absolutely headstrong and rude to us when we politely asked for him to take our order. There were flies around our table and a spider on my napkin. We inquired it with the manager and he, after asking about it with another table who said there were no flies, said that we were lying. He also ignorantly said that if we weren't satisfied with the state of the restaurant we should just go. So we just left. Whilst leaving, the same manager uttered phrases such as the F word. Absolutely appalling. Staff are blind to complaints made by costumers. Wouldn't recommend going here.

Very poor service n arogant loud n foul mouthed waiter. Horrible food hygine -found pesky flies n crawling spider across table. Unaccetable behaviour from waiter when raised regarding the same. I wouldn't recommend this place to anyone. Seriously the staff should retrain them selves to be in the business. So arrogant.

There were files and spiders on the table When informed the Manager, he was rude and abusive They were Saying that we made it up. They team had no manners nor the courtesy to talk the customer Very horrible place to eat You will on your risk of getting food poisoned

Had a take away ordered lamb madras and veg rice could not believe when I got it home how much broccoli and what seemed like frozen mixed veg on it never had this on a madras before and we’ll disappointed lived in Balsall common for years and been a while since I went here and will he years again sorry but not sure why was expected

Food was excellent service can't fault very friendly staff and helpful.

Really one of the best Curry houses in the area. Food fab. Lovely atmosphere and such friendly staff. My friend isn't a big curry fan but loved the good and drink.

Nice restaurant, friendly staff, food is quite nice but does not stand out from many other places.

Ordered butter chicken- but its not like the authentic butter chicken. Disappointed. If u know what real indian/pakistani/bengali food tastes like then this is a definite not to go to place.

Service was dreadful, and although you could make excuses as we were a large group, for a lot of the time we were the only people in the restaurant. We had to wait over 1.5 hrs for our main courses to arrive, one was cold and had to be sent back, others were warm but not hot. The service wasn't great and you didn't feel welcome. The food itself was indifferent, some of us had quite decent food, but my lamb was quite tough and had quite a lot of sinewy bits. There was little spice heat in the dishes particularly the naga curries, Considering some of the previous reviews this was a particularly disappointing experience

We stayed at the Premier Inn while exhibiting at an expo at the NEC and ended up eating at the Masala Club 2 nights in a row because it was so good! Merlin (forgive me if I've spelled your name wrong) and the other staff were fantastic. He made sure we had everything we needed, suggested dishes we'd like and the food was exquisite. Many dishes we had not seen before!

Horrible experience waited 1 and a half hours for our food and didn’t come our multiple people had the same experience wouldn’t recommend and I am definitely not doing there again

what a lovely experience!! staff are so friendly and polite, food came and good time and was piping hot! would 100% recommend, amazing night, thank you!

We’ve been going to Masala Club for many years and the food has always been good. However the staff are all so unfriendly that it spoils the dining experience. Not one member of staff smiled the whole evening. We all enjoyed our meals as usual. Come on guys, look as if you want customers to be there!!

My friends and I visited here on New Year’s Eve and the food was delicious it was well presented and excellent value for money Looking forward to our next visit

We went for a family meal and the restaurant looks alright, it's open plan so no booths so it's very noisy and hard to hear each other talking, the food took ages to come but my sizzling tikka was amazing so tender and full of flavour it really was delicious, my partners a vegetarian so had alu gobi and a nan bread but it came dry with no sauce which she wasn't too happy with and there was 0 complaints on the food quality apart from that,

2nd visit…. first dined in faultless 2nd time today foodcollected. Popodoms very stale ….speaks volumes about a restuarant 2 dishes Chicken Tilka Masala poor . Overloaded with thick slices of garlic Rice stodgy . King Prawn Massala smells too fishy ….won’t revisit eating in or out

Food was solid, the Lamb Karahi didn’t have tender meat and the onion flavours weren’t balanced with the other spices. Keema naan was lacking in flavour and 3 poppadoms came to £5.80 which was a little steep. Overall it wasn’t bad but nothing special.

Great place for mid week catch-up with some old friends. Excellent food expertly prepared by the chef to our taste. Service was superb despite Merlin not being there that night.

Tried here as the reviews were so good but we were left a little disappointed. On entry to the restaurant the carpet was dirty and needed sweeping not the best start. We waited a little while to be asked if we wanted drinks and when we did order they took ages to come despite the restaurant only being a third full. The waiter who took our order came over and said you need to choose your food now please, but abrupt we thought but we ordered. Second drinks too even longer to come I had to ask three times in the end. The food was average, good sizes portions of curry but rice portions were small. Wasn’t the Cheapest for the food we had - we wouldn’t return.

A very clean restaurant with friendly staff. I’d happily go again. However if I do go again I’ll be far more vociferous in requesting a second pint of beer. No matter who I asked all I got was “Certainly Sir”. Very polite, but no beer. The meal was tasty and plentiful. Mmmmm balti.

Fantastic food, absolutely awesome.. service is 5 star too … awesome and highly recommended

After being recommended this restaurant, we looked forward to eating here but ended up with mixed feelings. Starters were fine and the mains were reasonably tasty, if a little hotter than expected, and good portions, so no complaints there. The problem was the windy after-effects, with bubbly stomachs and several trips to the bathroom over the course of the night. Won't go again.

Came here because merkatt meals gave me buy one get one free! Ahmed and staff we’re very accommodating and gave us exceptional service. Prawn balti and mixed was beautiful, full of flavour not oily and didn’t walk away with yellow fingers. Definitely will be coming...

Brilliant service - welcoming and personal Food is excellent and never disappoints Would definitely recommend

Lovely meal and attentive staff.

We were staying in the area & was looking for a good Indian restaurant and found the Masala Club. Well I have to say, this was one of the nicest curries I’ve ever had. Not just for me, but also my three friends who were...

Lovely place food was brilliant staff friendly

We visited this restaurant following the recommendation from the B&B we were staying in. We were not disappointed! The food was excellent & the service 1st class. The staff, including the Manager were brilliant. Big shout out in particular to Merlin & Ishak. Would definitely...

We always enjoy our visits and once again had a fabulous meal having just decided last minute to pop in on Jubilee Saturday. The staff were excellent and very attentive creating a really good, relaxed atmosphere. The Menu is extensive and the team will always...

We’ve had both take away and dining in experience with this restaurant and time after time they offer lovely food, great choice and varied selection. Lovely hot food and really made our family welcome. Attentive staff and would recommend definitely. We’re definitely coming back. My...

It’s always a pleasure to come and eat here with my family, whether it’s for special occasions or just a casual weekend meal, the staff are very attentative especially Mursalin again and the food is fantastic

Excellent food and attentive staff

Worst visit ever to this restaurant.. Sat down at 730 pm.. Our main course arrived 9 30 pm which consisted of 4 lukewarm dishes and cold rice!! They were too busy sering to takeaway orders to bother with their seated customers.. Won't be going back...

Always a pleasure coming here, the service is always brilliant, particularly from Mersalin, would highly recommend coming here!

Had a meal last night and the place was dead, it took over an hour to get our starters. I had a starter I didn't order then my starter came with my main, I couldn't eat it as it was tasteless. They did give us drinks as an apology but it was a spoilt evening.

Terrible service got our order wrong and the food is bland

Amazing food amazing place amazing wine well recommend the original masala club balsall commin

Excellent service on a busy Saturday night friendly staff and great food :) will defo be back and highly recommend!

Friendly staff great service and amazing food/drinks Fab very warm and welcoming on reception Family friendly place

Our primary school son has a dairy allergy. The menu was easy to navigate, great options for kids. Food was delicious and the staff were super friendly. Will be coming back for sure.

Brilliant food with a warm atmosphere and great service. Highly recommended if you are looking for a good Indian to eat in.

Staying in a hotel locally we visited this restaurant having picked it at random on the internet. We made a lucky choice - the food was fantastic and the service friendly and efficient. We eat at a lot of Indian/Bangladeshi restaurants having visited the Indian...

Staff were excellent explained what dishes were if you were unsure.Food was excellent, restaurant very pleasant clean and safe,also service was excellent and nothing to much trouble,different dishes on menu compared to other restaurants.

Fantastic food, great value and service from Merlin and the team. Highly recommended restaurant. Well done guys.

Tonight i visited this fantastic restaurant, the service was great. Served my merlin the wizard very friendly and funny. To go with the great service we ordered starters, mains, sides and lots of drinks. The food was of the highest quality both hot and sweet...

Really good service, waiters were brilliant, food was excellent and came quickly, would highly recommend it.

We Had a lovely meal. Merlin our waiter was very attentive . Excellent service . Superb food . Would definitely recommend

Had a fantastic ‘special’ evening with friends. Excellent off-menu meal cooked by super chef Sobur Miah - top kudos. 👍👍👍

I am hugely disapointed as a local at the quality of the dishes & service provided by The Masala Club recently, I am not sure if they are short staffed, the chef has changed or the staff generally lack basic communication but it is clear The Masala Club do not value their regular customers.Two weeks in a row now they have got our order wrong.. at £9 for a veggie saag dish it is made with frozen veg, specifically asked for no potatoes & no joke there was a whole half of potato in the dish!! The other dish I asked for mild was inedibly hot - total waste of money. When only last week we had to drive back to the restaurant to return a veggie dish that contained chicken, with no offer for a refund as a gesture of good will considering we had to make two journeys..Well disappointed, will not be spending our money here again.

As always gorgeous food, friendly polite staff, extremely welcoming, Would 100% recommend, we have a take away most weekends from here! Thanks for everything!

Honestly the best Indian restaurant/takeaway for miles around. This is our local Indian so we have takeaways from here frequently and sometimes eat in (would do this more often but I love my pyjamas too much!). The staff are SO friendly and can’t do enough for you. The food is consistently good whether in the restaurant or taking away - always tastes amazing and great portion sizes. Truly could not fault them, thank you for your wonderful service guys and can’t wait to see you again soon!!

I am hugely disapointed as a local at the quality of the dishes & service provided by The Masala Club recently, I am not sure if they are short staffed, the chef has changed or the staff genrally lack basic communication but it is clear The Masala Club do not value thier regular customers. Two weeks in a row now they have got our order wrong.. at £9 for a veggie saag dish it is made with frozen veg, specifically asked for no potatoes & no joke there was a whole half of potato in the dish!! The other dish I asked for mild was inedibly hot - total waste of money. When only last week we had to drive back to the resturant to return a veggie dish that contained chicken, with no offer for a refund as a gesture of good will considering we had to make two journeys.. Well disapointed, will not be spending our money here again.

I remember our first time using the Masala Club (as our usual diner is under new management and is no longer what it used to be…) However we were not to be disappointed the food was great I had the Lamb Tawa. I can’t live without it now.The waiter who took our order and was great with the recommendations. Great staff too very attentive looked after us all night. I remember thinking we have found our new spot ! Prices are very reasonable considering the quality. Now we use Masala normally once a week or fortnightly, food is second to none for taste , the staff are more than friendly and always maintain a caring attitude to attending all the customers, I have been to many surrounding Indian restaurants on invite for celebratory meals and always been disappointed as the standard of food was always below par. This place never used to have a delivery service it was introduced at the start of the pandemic and I am very grateful it was my saving grace through two lonely weeks of isolating with the restaurant sending me free items whether it wad some bahgees or kebabs it’s these little things that sets this place apart.I will stay loyal and food happy at the Masala Club , the owner always makes a habit to talk to all his customers and have a laugh and a joke with them, definitely worth a visit 10 out of 10 !!Long Live Masala Club.

Date of visit: 03/02/21Star rating: 5 stars (out of 5)I experienced a delicious main course and caring staff.I visited for supper with a friend. We were delighted by the authentic South Indian main course. The spices and flavors were extremely impressive.The service was above excellent from the waiter sitting us down to holding the door for us on exit I can’t fault a thing. The elder gentlemen who took our order was brilliant with the recommendations especially being lactose intolerant it can be a challenge sometimes however he knew what he was talking about took the time to hear me and then gave me the relevant information I needed to make my choice. The food came out on a large tray and everything was piping hot the waiter served us with a smile and made sure to check how we got on.. young waiters both very smartly dressed and very polite!We left a tip on the table and exited the restaurant with a smile!Overall, I enjoyed our experience. They did take the time to make the table ready, the main course was good, the staff was caring.I’d love to visit again. I'd recommend it as a nice place to go with friends, family, or a partner. Do try their famous Rajeshwari it’s to die for.

Came for a works meal, staff were attentive and welcoming. Food was fantastic and we will definitely be coming back when we return next year

My husband treated me to an anniversary meal at Masala Club, The food was delicious, especially the Khasia Lamb yum. The staff were really friendly and accommodating. Thank you, we will be visiting again soon.

Me and my partner were recommended this place by a work colleague we decided to visit for our anniversary. Have to say the food was fantastic came out sizzling hot, steam coming out the dishes the young lad Cameron who served us was so polite and so attentive. We will definitely be returning the only downside is that we have to travel a bit to get here however definitely worth the trip would give 10 Stars!!! Compliments to the chef and management !!

Had a superb evening with family and friends as usual foods always been perfect and the staff always polite. Would recommend.

Food was full of flavour - 10/10 , portions were just right and not wasteful. Staff were polite and friendly 😀

Terrible service, rude, sat for well over an hour this evening Friday waiting for food. No apology - waiters didn’t speak just threw the food on table! Shocking! Food was only warm! No meat in curry! Shame as last experience was great. Staff need to be trained!! I have so much to complain about but would it make a difference? Will not be coming back.

I was suggested by one of my colleague at the NEC as he had given this place a shot and said it was great and the food is truly outstanding. I was extremely excited about giving it a shot so I chose to give my better half a treat for her birthday I had a drawn out day at work and I was anticipating the experience. Yet, soon as we ventured into the restaurant we were welcomed by a youthful chap who took us to the table then they vanished no place to be seen. After around 10 minutes one more waiter came to us with the menu and left. Then, at that point, another waiter came who took our beverages and papadums order before we even got the beverages an old chap came to take our order and we said we haven't had our beverages or papadums yet neither one of us checked out the menu since we had them after ten minutes! He left without an expression of remorse. In matter of 20 minutes since we strolled in we were served by 5 distinct waiters and not a single one of them understand how they are treating all. I encountered experienced nothing like that in an eatery. Very horrendous assistance absence of correspondence zero experience it resembles visiting a zoo. I didn't have a clue about my colleague abhorred me such a huge amount to suggest me a spot like this. It was the most humiliating snapshot of my life and I'm truly disturbed with regards to it. At long last when we were prepared to provide the order we needed to wave at one of the waiter then they sent somebody to take our order the chap took order looked depleted and extreamly hopeless didn't prescribe any dish to us just accepted the way things are. When we made the order it required close to 60 minutes for the food to show up for two person?? Other tables were served that came in after us I can't really accept that this experience it is a bad dream frankly. I have significantly more to grumble about yet tragically can't compose a lot on here. I will post this experience on my social media so anybody I know can avoid this place since I don't need them to encounter what I have encountered today we can't spend our well deserved cash on a spot like this. They don't deserve to be in business. Disgrace on you.- 0 Costomer care- 0 correspondence- 0 mindful- 0 experience- Misarable- Pricy- Normal food taste- No administration- Significant delay- Confused staffs

Been to masala club tonight I had the best service by my friend merlin food was amazing as usual good hospitality could not recommend a better place to visit if your with a group of friends or family

The starter was very nice and my wife said hers was okay too. We had to wait almost an hour for the main course to arrive! As for the main course, very disappointed. Very salty which wasn't nice at all. I had a chicken balti and my wife had a chicken pathia, both were extremely salty and watery and the chicken in both dishes was definitely couple of days old. our main waiter who hardly said anything to us, hardly made eye contact, didn't smile once and constantly yawned and smacked his chops while taking our order or clearing things away. The other waiters who came to our table seemed equally surly and bad tempered. They thought that it was ok to move our half drunk glasses by grabbing them around the top so that our lips would make contact with whatever they had been handling previously. It was the most bizzare experience we had ever had in a restaurant and the rudest and poorest service we have ever had and we have been in lots of Indian restaurants so that is saying something. They did a huge discredit to Indianfood and to their culture I'm afraid. We won't be visiting again.

I was quite dissatisfied with the service! I'm not one for writing reviews, but this was necessary! This is unnecessary for our community. We paid a visit over the weekend, and the personnel appeared exhausted and lost in their own world, indicating poor management. It's been a while since we last visited, and a lot has changed since then. The staff is not at all attentive, and they are always on their phones or talking with each other’s behind the bar which is very rude. On the restroom entrance, there is no warning that there is a hazard, which I nearly stumbled over. Please be careful, as I will not be returning. Not to be recommended!!!

We went here for my sons birthday having not been for a few years and wish we hadn't bothered. Service was extremely poor staff were more interested on what was keeping them occupied on their phones. Food plentiful but mediocre. No draft beer just overpriced bottled beer. Big disappointment & would not reccommend.

New Year’s Eve excellent Chocca block exellent quality best service will visit masala club again and we was delighted to meet the chef.also love the signature footballs

I decided to visit for the first time after reading the reviews on 31.01.21. I booked a table for 7pm after waiting over 1.30 hours I decided to walk what made it worse. The manager did not apologise and still charged me for the drinks. I should have charged him for my time and convenience. The manager was busy at the time I guess if I walked out this was no big deal but hopefully you need to be prepared to be ignored. Very poor service I recommend the Bengali Braissiere down the road there food is the best I have tasted

I have to doubt previous reviews on this place. The place ruined not just our but many families New Years Eve. People we walking out due to 2 hour waits for food and one family waited an hour for them to take the order and in the end walked away. The staff in particular manager or owner was rude and didn’t seem to care. Don’t deserve to be in business. Food arrived after two hours and my daughter found hair in hers and they had to replace it. After that none of felt like eating and left most. Will never return which is a shame as I like to support local businesses but not this one. Absolute disgrace