Masala 20 in North Somerset

actually really disappointed. the curries were unbelievably spicy. we like spice but this needs to come with a warning labe my partner ate it and looked like he was in pain I couldn't eat it at all. onion Baji were like a mushy powdery sort of texture. garlic naan was freezing cold. the rice was good

Curry was fabulous. First meal from Masala and will not be the last.

Love their lamb shashlik in a naan kebab, service is always friendly and quick.

Haven't had delivery yet but masala is always good

I don’t eat takeout often but when I do is always Masala takeaway. You can’t go wrong with Masala. Food is well prepared and customer service is always on points. They already do delivery (food always ward when is delivered)

Early delivery, thank you. Food was hot and so tasty. Will definitely order from Masala Kitchen again.

Portion sizes on kebabs are absolutely tiny now, food was tasty but cold and I went to the shop to order. Prices have gone up massively too. Would rather go elsewhere now.

Lovely curry! I Highly recommend

Always superior food and service. So fresh! Beautiful dishes and excellent options. Thank you!

Lovely food. Shame about the delivery time. Last two occasions have taken 80min

Banging food, perfect! Thank you :)

Lovely food. Shame about the delivery time. Last two occasions have taken 80min

I order chicken and chips the other cold chicken was cold I had to warm it up very bad food I will not be going back there again

I don't have my food. Restaurants don't help at all !!

Very tasty food and big portions Thanks

Very tasty, it’s worth the extra coin.

A solid batter on the fried chicken, but I was expecting more flavour there, more southern fried style. Everything else was great. Will defo order again but not the chicken, sorry.

Previously we have enjoyed the food at masala but unfortunately I ordered a mayo wrap (non spicy usually) and it was spicy. And My partners wrap was unusually dry compared to the other times we have ordered masala.

Can never go wrong when buying from here, good customer service and great chat.

Not sure this place is as good as it was....portions smaller poppadoms were rank...curry was spicy but not as good as it was....

RUBBISH OVER PRICED FOOD, OVER PRICED DELIVERY COST..

Had a house special Kebab tonight, it was totally brilliant! Best I have ever had.

Kebab was tasty but stone cold. Would give them another chance though.

Delicious curry, big portions and great options.

Wanted try something new so went in staff was very friendly kebab was amazing to chips was cooked fresh to order

Really friendly staff, yummy curry and poppodums and sauce was thrown in free. Swift delivery to Nailsea. Great to have a curry house deliver here.

We stopped in portishead on holiday. After checking reviews, we decided to drive down and order some food. All I can say is WOW. The food was delicious. I had a kebab, the tandoori chicken chargrilled with a nann bread, my partner had a burger with cheesy chips. Expecting a normal sized nann like in our Lincolnshire kebab shops, nope, this was a large nan filled with gorgoeus chicken complete with a bed of peppers and onions. I was well impressed. A colleague who served me was very friendly, chatted to me about our holiday and his customer service was superb. Could not ask for better. He recommended which dips to have and gave me a free one to try qith my kebab. He put peri peri spice on my chips to try and they were really nice. Thank you so much. Well recommended. Wish we had you near our home haha. From Marc and Lee.

If you like lukewarm food and chicken that will give you the squits from being so undercooked this is the place to go

This was the worst take away I have ever had. Everything was so salty it was impossible to eat. Will never order from this take away again.

Muy bien me canta tienes muchos tipos de comidas

I was expecting just a normal chipy kebab but wat l got was proper kebabs done nan bread thee lots of meat salad and all the trimmings and chip good prices to

One of the best kebabs I've ever eaten! Staying in the area for the weekend, ordered a delivery, i had the mixed doner meat and chips, my partner had the peri peri wrap. It turned up in half the time stated, and without a doubt it was one of the tastiest kebabs I've ever had, and I've tried a lot of kebabs all over the uk, very good portions too. Will be trying the Indian food tomorrow night. Very very nice 👍👍

I’m not sure what is going on with this place but recent orders have been sporadic on quality. It seems like they send you whatever needs using up. Had a box kebab last week. The meat was cooked in a nasty sauce. That had not been the case previously. Tonight I ordered chips with donner meat on. The meat is super spicy and inedible. Not regular donner meat. Considering both dishes were nearly £20 and mine awful I won’t be ordering again as you don’t know what’s going to come.

Good food. Always hot and generally ready when they say it will be for collection. The staff that run the shop are lovely. Always so chatty and keen to please.

Friendly staff, great choice of food. What's not to like?!

Gorgeous food and great customer service

Brilliant veggie options, fast delivery with very lovely drivers and all very yummy

Ordered kebabs with tubs of sauce turned up drenched with sauce and died out meat simply disgusting

It's all homemade & YOU CAN TASTE IT! Haven't had a kebab this good🤔over a decade! The pitta is homemade NOT STORE BOUGHT! Everything was piping hot when it arrived, EVEN THOUGH it took 10-15m to get cup with ice/cutlery/napkins & take few pics! The lemon wedge in kebab shows, THEY KNOW THEIR CUSTOMERS & make each dish with care & take their customers needs/wants seriously. My saag daal tastes phenomenal & I have plenty of everything leftover. I WILL BE THEIR CUSTOMER FOR LIFE🤪! I can say much more, just NOT without getting more of my saucy fingers all over mobile! It's....I AM SPEECHLESS! It's ALL AMAZING. My taste buds are having a BLAST!

Enjoyed the food. Price good too. Rice portions are huge. Many things on offer aside from Indian cuisine. Great for a massive meat blowout, healthy options not so much. None of the staff I saw was wearing a mask. All exempt? Hmmm . . .

great food my family love it, every friday 5 *****

Jack of all trades, master of none.

Lovely food will definitely come again

On the plus side, it was delivered within 45 minutes, but it was the most tasteless curry I've ever had from a restaurant! Some of the order was wrong, but the most striking thing was how flavourless the meal was - from tandoor chicken, vegetable curry, byrianni, plus a range of dude dishes. I honestly don't know how they stay in business!

Excellent friendly service. Never had a bad meal and with a very large selection on their menu you can always have something different. Staff are always friendly. Never really have to wait long for the food, highly recommended.

We live in Clevedon (5miles away) and a menu came thru for Masala 20, with a selection of: Indian, Burgers, Piri Piri chicken and Kebabs there’s choices for everyone.We ordered chicken diner meat, salad & chips and House special 2 lge, lge spicy spirals & (Masala sauce on our request perhaps not always available.)The food arrived within the time promised, was tasty, hot and with a generous serving.

Great experience. The guys here are super friendly and the food tasted great! They have a large menu and lots to choose from, especially some Indian favourites.

Flavoursome fresh kebabs packed with taste, good-quality soft and cushy pitta bread, and a good value for money. If lingering in Avon Way, I would recommend swinging by this place by a killer meal. I cannot fault the food.

Fantastic place, eaten from here many times. Asked if they have a fal, which they don't, however they went out of their way to make a hotter vindaloo. This created the hottest vindaloo I have ever had. Absolutely fantastic can't recommend them enough

I've used this place a couple of times and been disappointed. We get it delivered to Pill and we don't have much choice in take-aways especially ones that will deliver. After last nights take-away I wont use them again. Ordering the food online is easy and they always deliver on time. Unfortunately the food really lets them down. I had a Chicken Tikka Masala, Tandoori Roti and meat Samosas. The curry was far too sweet. An hour after eating I did not feel good at all and spent the next 5 hours feeling very bloated and sick. The food repeated on me terribly. My husband had a Chicken Tikka mixed kebab. It was awful. I felt bad for him. It looked like it had been scrapped off the floor. Where was his salad? He got a plate of dry meat. Waste of money, waste of calories and certainly not worth e feeling ill all night. We are very limited in Pill but I would say don't even bother with this place.

TWO HOURS FOR FOOD We ordered at 6:31 it finally arrived after two phone calls to chase, with two different excuses. Then we had to go to the road to collect the food It gets better The food was cold! Burned! Undercooked Literally the worst food we’ve ever ordered £4.95 for King prawn that was burned and rubbery Onion rings undercooked Chicken wings were blackened burnt I can’t even believe they’d send food like this It’s good for the bin only Never again

Absolutely terrible! Stay away! The vegetable curry I ordered was basically watery pasta sauce and had nothing to do with a curry whatsoever. Incredibly disappointing and a waste of money. The mixed vegetable starter consisted of some prefrozen breaded mushrooms (very Indian!) and samosas. All pretty much tasteless. I don't think there has been much cooking going on at all. More like defrosting and heating up. Vile!

Peri Peri is literally better than Nando's... Such a friendly staff and amazing food... Cannot help but to encourage you to experience this lovely place

We use this takeaway quite often, always tend to have the mixed kebab and chips. Only little grumble is the salad could be a little fresher.

Best curry for miles..... From a connoisseur of curry

The food was taste less and cold..won't ever order again!!

Well we spent good money hoping to spend a Friday evening with a takeaway. This place isnt fit for the zoo. We ordered onion bhajis for starters . We didn't even know what they were . The tikka masala looked like the chef had poured bright red paint into it . £50 robbed . Mark's out of 10 . - 1000

Ordered the Peri Peri half chicken with onion rings and garlic bread with cheese. When it arrived everything was under cooked. Chicken was pink, chips and onions rings were soggy and I had to put the garlic bread in the oven for 10mins. Most of it went in the bin. Won’t be ordering from Masala again.

Delivered in good time, Naan kebab was lovely. Son thoroughly enjoyed his tikka kebab. Will definitely use again.

A Friday night Malala has been the norm with us for some time. Unfortunately, not any more. Last night the wrong rice, last night some rice with sad yellowing peas, I ordered the chefs special, which is usually good. The sauces were non existent. The order the previous time came with the lamb tasting very strange, in my opinion close to 'gone off'. The loyalty points got taken away from us all when the web page changed, the portions have got smaller, and are generally not at all the way they used to be. Come on Masala, get your act together!

We have become regulars at this place now. Food is delicious. Tried the curry, kebabs and peri peri, all wonderful. Very fairly priced. Customer service is amazing, the staff are so friendly. Top notch :)

Both curries were unbelievably sweet. Extra sugar added ? Both curries had excessive food colouring (Royal Mail pillar box red) Picked the chicken out & binned the rest. Never again. Really pleasant staff, food dire.

First time of ordering from Masala 20 tonight, definitely first of many! Great menu, choice, and food was really tasty. So easy to order from their website as well. Swift and efficient delivery, even on a Friday night. Would highly recommend.

Had food delivered and realised it had bits missing. Called them back to say what happened and the rude t¥*t on the phone well I’m not sending the driver out just for that. I’ll give you a discount next time you order. I said it’s not ok and he basically said it’s up to you if you want to moan and complain about us online or on Facebook. What a !!! Hope you close down soon also your food is dry and taste like

My 1st time at this takeaway on New Years Eve. What struck me on entering was the amazing smell of spices and the cleanliness. The kitchen is on open view and not hidden away behind a screen. The guys working there were very friendly, helpful and knowledgeable of their menu. We had the chicken tikka kebab on naan bread with the full array of salad items and a slathering of mayonnaise....OMG I loved it. Comfort food in the extreme... I will be back

Waited an hour for food on a Tuesday at 5:40After an hour I rang and they said they were so busy and it was coming in another 20 minutes! They clearly hadn’t even cooked it or put the order through. To make it worse instead of ordering for 45 mins time I asked for ASAP. Child had fallen asleep by 6:50 :( missed tea altogether. I’d rather they told the truth than lie

The last time I use these over 2 hours wait after being told it would be 45 minutes. Disgusting service with no Remorse.

Consistently exceptional. Every time I have the privilege to enjoy a meal from masala 20 I've found it hard to describe the experience and write a decent review. Purely for the fact that there is no words within the English language good enough to comprehend. So until that time all I can say is... the moment my chicken cylon (highly recommended) touches my lips it's like a party in my mouth and everyone is invited. I'm a married man with children so anyone in the same position will know that this brings you moments that will always make your heart melt. The time you watched your one and only walking up the aisle. Watching your children being born. Your babies first step. I'm gunna say it. My curry topped all of that! So ignore the bad reviews you may have read from people that clearly have no taste. Probably vegans. Order your meal and try and tell me different.

That food was vile and the chicken felt like rubber. will never order again. Disgusting I want a refund

The worst takeaway I have ever had. We ordered both chicken and lamb and I couldn't tell you which was which. The meat was dry and tasteless, the chips arrived soggy and cold and the poppadoms were stale.

We are regular takeaway eaters and have been to all of the curry takeaway providers in town over many years. Recently, since the quality of Masala has improved while others in town have got worse, then I would say this is the bast in town at the moment. We had a selection of curries - Lamb Passanda; Chicken Chat Masala and Masala Fish Sag Gosht - along with Naan, Chapatis and Pappadums on a Saturday night by delivery. It cost £30 and we were told it would take an hour. 30 minutes later it arrived. It was hot, the portions were a good size, not swimming in oil or too salty, very tasty. Even the chapatis were nice and not too doughy. Overall a very good meal indeed and great value - we will be going here now as long as the quality stays high.

We are regular takeaway eaters and have been to all of the curry takeaway providers in town over many years. Recently, since the quality of Masala has improved while others in town have got worse, then I would say this is the bast in town at the moment.We had a selection of curries - Lamb Passanda; Chicken Chat Masala and Masala Fish Sag Gosht - along with Naan, Chapatis and Pappadums on a Saturday night by delivery. It cost £30 and we were told it would take an hour.30 minutes later it arrived. It was hot, the portions were a good size, not swimming in oil or too salty, very tasty. Even the chapatis were nice and not too doughy.Overall a very good meal indeed and great value - we will be going here now as long as the quality stays high.

Absolutely disgusting! I can not believe they can sell as edible. Curry was like water, rice was lumpy, everything was cold, sauces tasted like they had been sat there for months. Salad old. Sadly I have nothing positive to say. Meat was hard. I could go on and I fed my children this followed by quickly removing it from their places after trying the dinner. I feel sick and do not believe in the positive reviews. Do not eat here!!

It's simple don't bother. Get a happy meal or a meal deal. Its no deal and no meal. Its just terrible, cold dry inedible.

Food was nice when we started eating there, now the wraps turn up cold (have they heard of tin foil??) curry is really badly watered down and barely any flavour, after reading reviews were not the only ones left with a bad taste in our mouths, quite literally, discovering someone else found a cockroach in there food and another had been threatened by them is shocking, seems to be a trend in the portishead takeaways, will be cooking ourselves from now on, wasted enough money on boring and possibly very unhygienically made food to put us off for life, steer clear people.

Our first time ordering, we had delivery.

Delicious food and great value for money.

I've been buying takeaways from here for years and every time they're delicious. There's lots of choice for veggies and the service is always friendly. I'd definitely recommend it.

Always friendly and efficient and food highly recommended. Just for takeaways but seating available. Free parking outside and opposite in car park.

Been ordering curries from here for a while now, the food is very very good, a lot nicer than other Indian restaurants in the area|!

All I can say is disgusting. Ordered £30 worry of food. Delivery was wrong so said they would resend which then made test cold. The prawns made my partner spit it out. When I rang to explain I was over spoken with a very bad customer service. Then offered half a refund and waited till 11.30 at night. Finally had a call to say they would refund just for prawns even tho ate whole meal was ruined. The way the so called boss spoke was disgusting and very rude. Will never give them a penny again.

Very disappointed , I ordered a kebab , thought it was taking ages then Realised they kept going to the mircowave , defrosting left over kebab meat from another night in the Mircowave, then they reheated the meat in the Mircowave as well not even on the grill, walked out had one taste and threw it the bin and went somewhere else!! Very disappointed!! Won’t be going back!!

Ordered online via JustEat, substantial order, several items of food! The burger came without cheese and the incorrect salad on it that I’d asked for in the delivery notes and the wrong sauce. I was spoken to awfully on the phone by the man who “made it himself” and “assured me he’d done it right.” They offered me a freebie off the next order but nothing to resolve my immediate complaint about the fact I can’t eat a burger with burger relish on as the bun has absorbed the sauce that I can’t stand! Will never use again.

Maybe it's personal preference, he swears by this place having the best Indian he can get locally, I couldn't disagree more . My dish didn't have any flavour but felt it was swimming with grease, I could only eat about half the dish. Felt a little ripped off. Spent about £20 for two people, which really wasn't worth it. Think you can get better microwave meals. Even though my friend does I won't be going back again.

They delivered the wrong order. Called to let them know in the mean time cleared the wrong order away. 45 minutes later they turned up with my curry and demanded the other one back. Upon telling him I’d chucked it he refused my correct order. I told him to just take it away to which he moaned that he had to travel back. He then demanded to see the empty container whilst following me into the main door of my building. I gave him the empty container and he gave me my curry. I would be wary that they were going to reheat the old curry and serve to the next person that ordered it, not knowing what I may have done to it in the mean time. No apologies and no customer care or compensation offered considering the rest of my order had since gone cold. Won’t be using again.

SMOKE WEED EVERY DAY AND ORDER MASALA BLUUUUUUUUD

Amazing food and 5 star service

Good curry and there Donna naan is very tasty

I have never been to this place.

Negotiated a nice deal with a lift and a takeaway, happy birthday boss 1/01/18 my g xox

Great food with a large selection of dishes to choose from

Good range of Indian food, also does nice burgers and kebabs

So disappointed! Kebab was SO salty and oily and not worth half of the price they expect people to pay. The portion size is small in comparison to other takeaways kebabs.

Can't believe how awful the food is. Especially with how expensive it is! Disgusting. Don't waste you're money here.

Ordered 2 lamb donner kebab wraps, 3 cans of coke, one wrap with chilli and yoghurt, one with just garlic... £15.10, which I think is very expensive. Wraps were tiny and full of salt, I'm not a picky eater atall but really was disgusting. - overall experience was terrible value for money.

Ordered kebab and chips x 4. Salad wasn't fresh, lemon was mouldy, very little meat. To top it off the chips fell out of the container in one lump and was like eating rubber. I've given this business too many "last chances". Won't be returning.

Used this company a few times now for delivery and never had an issue. i'm not expecting michelin standard but have an expectation for edible hot cooked food which is what i've had so far, the tikka grill stuff is perfectly fine, curries tend toward the sweet side if your palate is that way inclined (or not), the sundries on a par with any sit-in place i've been to in the city and elsewhere. I would say their kebabs are "unique" though, not typical i.e my mate ordered one which came on naan base in a pizza box with a rich sauce, he liked it but it wasnt what he expected.

Always order our curries from Masala 20. Fantastic food- love every dish we've tried. Lots of tasty chunks of meat in each one and the sauces are full of flavour.

We orderes on a Tuesday evening. My chicken biryani tasted like the chicken had been basted in curry paste and the biryani sauce was frozen vegetablea including brussell sprouts with curry sauce poured on. My husbands meal contained about 4 cubes of chicken in an artificial red sauce. It was expensive and terrible value for money as inedible.

Food was dry and burnt absolutely vile will never be ordering again. Made over £40 order and was served food I wouldn't feed my dog. Phones up about the food I was spoken to rudely and was told what I ordered was what I was given. I'm sure I didn't order dry lamb that I spent roughly 2minutes chewing one piece!