Based on 146 opinions finded in 2 websites
Based on 146 opinions finded in 2 websites
Nº 351 in 437 in South Tyneside
Nº 14 of 16 Seafood in South Tyneside
Opinions
Disgusting we won a voucher from a fair that was held at heriot gardens in Sunderland marys donated the votcher to the girl who worked at Mary's at the time lovely but has since left we tried to redeem the vocher yesterday to be told we carnt because the girl have sighted the back of the vocher they dont know who she is the girl sent the owner a message today to be told because she doesn't work their any more the vocher is not valid omg how disgusting after donating for charity I'm gob smacked
Marjorie Simpson . 2024-08-08
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Great service, friendly staff and lovely food, definitely recommend
Toni Farrell . 2024-07-15
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Excellent service both pizzas and chips were lovely And fresh couldn't fault anything at all quick delivery definitely be going back thanks
Ian M . 2024-07-15
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Great wraps good service and fantastic food
Philip Martin . 2024-06-05
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Mix kabab is banging staff are great
Philip Martin . 2024-05-29
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Bland and tasteless chips, and I don't know how they do it but the batter they use on the sausages is just awful. Also the lack of card payment in the shop is a pain unless you order ahead.
Michael Maddison . 2024-04-15
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Well If you like eating from drains , you like eating from drains each to their own
Wayne Greenfield . 2024-04-01
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I ordered 2 kebab wraps and chips from here I live five minutes away and they didn’t arrive before 7 pm and I ordered the food at 6:16
Daniel Wylie . 2024-01-21
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Used to be a decent chippy back in the day under the previous owners with decent food and atmosphere with really fair pricing for their customers. Since the new ownership prices have shot up it's as expensive as any pizza shop in shields right now with no Justification for it as the food has declined or not improved at all and there's just an overal miserable atmosphere about the place. I used to get tikka wraps from here all the time under previous ownership but these new owners reheat their chicken in the microwave instead off the grill like previous owners and charge you more for it. Just one example of prices going up but the quality of food going down. Cant imagine many locals use this chippy anymore due to the prices. Just a shame to see what's become off a once really decent local chippy.
Harry King . 2023-11-01
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The old lady who keeps shouting in the background when placing your order on the phone has the worst attitude.What she fails to remember is that your customers are your bread and butter love,so sort it out as it sounds like it's rubbing off on your staff.The food is average and the delivery driver's always polite and on time.I still think the food is overpriced, and now considering spending our money somewhere else.
Bonny Clyde . 2023-10-25
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Expensive over rated and under cooked very greedy charging people that much for box and bag of grease old owners was better people
Ramazan S . 2023-09-17
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Second time in a row something missing of order
David Navi . 2023-09-02
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Absolutely amazing couldn’t be better me and my grandparents have been going here for 12 years and I love it
Hayden Griffiths . 2023-08-02
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Food was excellent and red hot also staff friendly and helpfull
Ken Mitchell . 2023-07-10
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Haven't been to Marys in about 10 years as I moved away, saw they was on uber eats recently and I can honestly say the quality of food hasn't changed. Amazing fish, the chips were cooked to perfection. Definitely the best fish and chip shop around.
Sinead Lynch . 2023-05-16
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Ok so this is quite simple you order a wrap choices chips or salad, so i ask for salad order arrives 2 x wrap 1 x chips garlic mayo and chllli sauce nearly £30 however no tomatoes no lettuce no cucumbers no onions, only cheap red cabbage in wrap.. I just left my regular takeaway because of this only to find the same thing happening here, you tight selfish takeaways you over charge and can't even put a basic salad in the wrap... Stop being bloudy tight, if you won't put it in the wrap then say so.. Dissapointed i will not order from here again..
tony pacsa . 2023-04-16
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Worst place I’ve ate from to be honest, staff were rude and food tasted absolutely disgusting
cherry storey . 2023-04-05
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Very good value,good size portions (too much for some), the lady that has served me (4 times) is very friendly and the food has always been delicious
Philip Clark . 2023-03-23
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What a place! The staff are absolutely lovely. The food was astounding. I must admit it was my 1st visit, but it will not be my last. We had fish, chips, battered sausage, fish cake and pizza. Not a fault with anything. Proper size portions!
Jacqueline Jones . 2023-01-16
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Bought my mam fish and chips....fish was horrible and she barely touched it
Stuart James . 2023-01-03
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Terrible service needs shut down
michelle hudson . 2022-12-18
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The burger was nice apart from the edges a bit hard but it will pass, the chips were warm but very nice and the garlic sauce was nice not to strong but over all decent chip shop 8/10
aidan thompson . 2022-11-30
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Ordered food and gave everyone who ate it food poisoning absolutely horrendous was ill for 3 days and other people were the same
kian barnett . 2022-11-30
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Disgrace of a place!! Twice in the space of a week they've forgotten to add things to the order. Rang them up to explain and got a horrible foreign women screaming down the phone saying she packed the bag!! If it was in the bag we wouldn't be ringing!!! Told them to come and pick the scrap up but that was a waste of time! Avoid at all costs! Attitude stinks!!
Steven Simpson . 2022-09-30
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First time I tried Mary's. Pizza was lovely. Toppings very generous
linda dixon . 2022-09-12
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Best chicken tikka pizza I ever have had.
Beverly pratt . 2022-09-09
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Pretty decent mince pie and chips Will be back again
Darren Lewis . 2022-07-25
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They do pretty good pizzas here
Mike Foran (CRS Mike) . 2022-07-05
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Had fish on its own tonight and it was the best i have had in the last few years perfect ! THANK YOU for fast delivery .
Dennis Ali . 2022-06-16
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1st time ordering from here , delivery was quick , and we must say its the best fish and chips we've had ,food was piping hot , will definitely be ordering again , highly recommended, thankyou 😀
Diane Robinson . 2022-05-20
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Never had to complain food is always spot on 👍
Andi Maholem . 2022-05-18
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Service was amazing, food was lovely I will definitely be back for more!!
Zainab Hassan . 2022-05-01
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Get naanbab always plenty of flavour recommend chilli sauce
Don Wadey . 2022-04-29
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Fabulous customer service and tasty food. What's not to love?
Sophie Jennison . 2022-03-04
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Lovely people that takes ur order and delivery aswell and they surf great food too x
Sonia Holstead . 2022-01-20
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Food cooked on the premises so all way hot and fresh?
John Rutherford . 2022-01-05
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Very good menu caters for most tastes been twice bith times enjoyed my meal prices very reasonable
Jackie Mountain . 2021-08-25
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Got recommended by my daughter Best kebab not greasy partner had fish and chips bloody marvellous Definitely be going back mm
Tom Nolan . 2021-08-21
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ABSOLUTE JOKE OF A PIZZA SHOP. IVE PAID FOR A 14 INCH PIZZA AND THEY SAYS THEY HAVE HAD TO CANCEL MY ORDER AS THEY DONT DELIVER AT LUNCH TIME. THEY SAYS I WILL RECIEVE A REFUND IN 48 HOURS!!!! I AM LEFT SKINT AND STARVING. I AM ABSOLUTELY FURIOUS!!!!!
Cory Elstob . 2021-07-14
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Great fast food larger than normal portions with great low priced meal deals clean and prompt service everything you need in a local fish and chip shop
Excelsior Peak . 2021-07-09
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My Food was cold and we both ended up having Food poison from there waste of money .
julie thompson . 2021-07-02
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Delivery took over an hour and half .... not acceptable when we had several different reasons at to why
Joanne Wilson . 2021-06-23
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Always getting the order wrong ordered chips chilli garlic x2 and a chips with garlic we got 3x chips and garlic and the garlic was only on 4 chips 🤨 kebab is gritty but the warm chilli is to die for so I do recommend the chilli sauce
Claire Sharman . 2021-06-22
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always lovely, great lunch deals great staff 😀
Keith Vasey . 2021-02-04
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First time customers & we werent dissapointed. We had fish & chips & they were beautiful. Marys Will defenitly be getting our custom.
Anne . 2020-11-28
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Nice food and very friendly staff
dave jeffrey . 2020-11-21
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They got a different woman on phone rude talks over you sent two chips instead of one kebab an portion chips cos he didn't eat it straight away went to open it I didn't want another one just attitude was terrible usually go twice a week never again too thick cannot tell difference between kebab an chips!!!
Janet Greg . 2020-11-05
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Never ordered from hear before but just had pizzas delivered and 20 out of 10 from us so fresh red hot this has got to be the only place in the North East who knows how to cook a pizza base properly we will be bk keep up the good work
Kim Edmunds . 2020-08-22
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Ordered 2 meal deal, 10" pepperoni pizza, 12" chicken kiev pizza, kebab with salad,, the kebab meat was fine and loads I was happy with that but the pizza bases were chewy and greasy and toppings were bland,,, wish I hadn't wasted £20
Karina Callaghan . 2020-08-20
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Proper chip shop without the silly prices of some
Kevin Rickman . 2020-08-11
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my meal was 30 mins late my meal come with undrcooked chips which is not acceptable at all then i got in contact with the restaurant and they tried to pass the issue to just eat although i paid cash and now wont answer me after i have contacted just eat and they have told me the restaurant is to blame and will need to refund me do not go there whatsoever the customer service is disgusting
sally-ann h . 2020-07-02
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The food was greasy and chewy I ordered crab sticks and my dog wouldn’t even eat it
Dylan Townsley . 2020-06-20
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Best fish and chips and the pizza bread is superb.
Edward Rutherford . 2020-06-12
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This is absolutely horrible pizza shop they charge you extra for everything including the delivery and you still wait 2 hours weekend or not nice taste good pizzas but disappointing owners greedy people
Leslie Sezer . 2020-03-13
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Just had the worst Bollonaise Special Pizza, topping was just very fine sauce with very little meat content. It all went in the bin and should have learnt my lesson last time with substandard ingredients.
Ian Shepherd . 2019-11-16
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Ordered for 8:40. Food turned up at 7:30.... fish was manky/ didnt smell right... called to cancel/return n get refund to be told that someone was on his way... hour later still no sign. Rang again to be told on the way and hung up on... wouldn't go to these people again. Its not the first problem with undercooked fish from there and i doubt it would be the last.... avoid and go somewhere better
Catherine Maule . 2019-06-03
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good when bought from shop.ordered in chips soggy,asked for well done fish ,batter soggy,chicken nuggets soggy.they obviously had been steaming in container for a while.all in all horrible.dont know if we will even go back to shop! def avoid ordering for delivery
keith wilkinson . 2019-06-01
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Omg!!! First time popping in. Friendly people and food sublime!!! Thanks a lot. I'll be back.. a lot!
just me . 2019-05-23
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You’ve put the prices up for us to pay for what ??? The same fkn food that we use to pay less for . What’s the crack there like , is that a joke where getting the same food for more money ? Nor nor I want superior food for them prices now like . Sort it out
Tammi Parks . 2019-04-14
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This chippy has a new owner apparently good pizzas but i ordered a pizza and garlic bread but after hour and half still no sign of any one and when i call them they said 5 or 10 minutes still nothing after 15 minutes and this is happening in Tuesday 😂😂😂 i would understand if was weekend
Ramazan Sezer . 2019-03-12
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Ordered from the special menu 2 pizzas, 2 kebabs chips, salad and a bottle of diet coke Told it would be delivered at 21:10 Rang the shop at 21:30 to be told its “2 minutes away” 21:50 it eventually arrived. One of the Pizzas was warm, the extra cheese we ordered must of evaporated en route, The other was far too over cooked as you can see in the picture And the coke wasnt diet Rang the shop to tell him the order was wrong and we ordered diet cola to which his reply was ‘sorry we didnt have any diet’ Told him he could of rang me to tell me. And we could of ordered some other diet drink. His attitude stunk. £20 odd quid on cold food Wouldnt care the shop is only 7 minutes away Last time we order from there. Photo wont let me upload i’ll get it up soon.
Leeburns . 2019-03-09
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Worst takeaway I've had in my life. Never mind the wrong order being delivered after an hour and having to wait another hour for the rest. Everything in batter was soggy and the chips were wet and greasy. I can't believe I paid for that rubbish!!
Fiona Wighton . 2019-03-01
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I have ordered from here many times and food is generally nice. Its always normally late but its never deterred me before, until now. Ordered food at 18.06, expected delivery time was 19.20 (already abit of a wait, but normal for Mary's). Waited until 19.50 to call restaurant to which they said it will be 3 mins. At 20.07 it arrived. LUKE WARM, and BURNT. The geordie delight must have had 2 slices of kebab meat on - IF that. And it was crumbling away it was that over cooked. There was also hardly no cheese on. I have binned mine, kids attempted to eat the pepperoni one since Mary's somehow felt they had justification to decline Just Eat's request to give me a refund. I guess they would be seriously out of pocket since there getting loads of bad reviews I understand they cant refund EVERYONE. And, if they were doing anything to improve on this you could be forgiving but, they have no intention. Same old excuses you get off them. 100% wont be ordering from here again and will 100% making sure i make all my family and friends who also order from here aware. AVOID!
jezzy1986 . 2019-01-27
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Ordered 2 nights in a row waited 2 hours each night for delivery. The 2 night my tub of garlic was burst all over!!! Dicusting
Dream03867844345 . 2018-11-21
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Just had a lush pizza made by Mr.Bash
Tracy Brook . 2018-10-19
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Normally Lovely food, got a delivery last night kebab meat was all curled up and dried out it was rock hard, and the pizza was like a £1 Iceland one that had been left in the oven too long, ordered at 6.30pm and didn't come until 8:45pm tried calling back no answer... totally disappointed won't be going back
Rachel Thorius . 2018-08-20
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Ordered 1 pizza and a bottle of coke at 7:40 and it did not come until 9:42, not happy at all will not be ordering from here again could of got it hand made from Italy and it would of been quicker 😡
Ellen Alexander . 2018-08-09
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Lovely chicken kebab. Nicest garlic sauce I've had for along time and chips are nice. Not frozen chips like most places. Only down side delivery takes a little while longer than any other place
S ME . 2018-08-08
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Just had a rap from Mary's was absolutely out of this world beautiful it was
Alban Cassidy . 2018-08-04
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Took far too long waited 2 hours just gunna order from elsewhere and cancel order and when phoned them they just keep saying on it’s way ridiculous service will never order from here again and recommend no one else to order from this takeaway
mcallisters views . 2018-05-01
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Ordered a kebab warp well over an hour ago and still waiting
John Drummond . 2018-04-04
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Great food every time I go here and the staff are very polite. The whole menu is very reasonable would definitely recommend to family friends and anyone else looking for a great takeaway.
Marrsy9 . 2018-02-21
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Order from here regularly.. In my opinion the fish and chips are much better than the nearby much lauded Green Lane fish shop. Prices are reasonable and service good. Things cooked to order so are nice and hot but it does mean there can be a short wait. This can be avoided by ringing in the order for collection.
Margaret J . 2017-12-18
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Ordered for collection and they didnt even have it ready 20 mins after they said! Total duckeggs!! Go elsewhere!!! Clowns!!
kw433 . 2017-08-13
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Sunday and starving so me and my gf decided order food from Mary's. Well the chicken nuggets tasted like gandy flip flop. The chips looked and tasted like the cooked In the year 1990. The burgers were disgusting I wouldn't feed them to me neighbour cat. Fast forward following day we are both Ill with stomach cramps and contemplating life. I would rather go to middle fields tip and eat out the bins in future it would be more fresh. Cheers Mary for the horrible experience I hope I live to warm others as at the moment I'm dying with what I summise is food poison. Cheers pet
68daniellec . 2017-07-24
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Always nice, well cooked as i hate undercooked soggy batter on fish and chips that look pale. Regularly go here and staff are friendly
shopaholic53 . 2017-05-26
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Ordered from Mary's as our usual takeaway was closed, wish we hadn't bothered. I ordered a bolognese pizza and my partner ordered a margarita. Both pizzas came with an extremely dry stale base and the tomato sauce had a strange taste. The man behind the counter also ignored me when I first went in, the young lad that was preparing food had to come over and serve me, not great customer service, won't be going again
P6738PYnickc . 2017-04-11
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Never been disappointed by this place ordered from there plenty of times the foods perfect, get really good deals and the service is mint would recommend this place to anyone
tahib hussain . 2017-03-30
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Visited this chippy on a Wednesday tea time as my usual chippy on green lane is closed on a Wednesday. I had to wait for a while for them to cook the fish but at least it was fresh, fish and chips were nice and good price. Staff also polite.
SteveLorro . 2017-02-26
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First time customer. All my local takeaways are closed due to the holidays so I though I would search ones that are open I discovered Mary's fish and chips. the chap I spoke to on the phone was pleasant and to be honest I didn't expect much quality wise. i ordered kebab wrap with chips chilli and garlic source and a tandoori kebab with garlic base.. The chap who delivered was friendly and the smell was lovely. The taste is amazing way better then what I expected I will be ordering again and willing to bin off a few of my local as their quality does not meet Mary's...New satisfied customer gained :)
Andy Gardner . 2017-01-02
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Great food in massive portions, excellent customer service. Wouldn't recommended going anywhere else.
Jak McDougall . 2016-10-18
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We have used Marys for years now and usually are satisfied with the food but the last two times have been terrible. One of the pizza's was meant to be pepperoni, you would be lucky to find 3 pieces on the whole thing! The chips, dear me, nothing but ends and scraps just like they used to be a few years back. Totally unedible. We wont be back this time.
scallyally . 2016-08-24
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Absolutely disgusting. Waited around 20 minutes for some cheesy chips and tub of garlic. Chips soaked in grease the bottom of the tray was like a puddle. Absolutely awful cheese was awful and the chips were brown and weren't cooked, tasted like a raw potato just soggier and tasted worse. Tub of garlic tasted like cheep mayo and egg mixed together was like jelly, made me reach when I tried it I highly recommend any other pizza shop. Rather eat a tramps pair of boxers he's wore for 20 year than pay for food from here again. DO NOT GO. You have been warned
Jae Heley . 2016-07-19
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Cheap special offers, lovely donnor wraps when they get it right. Kabab is a very greasy but it's alright and good with the price. Ripe to mary's lay off the grease on the kabab. 😂
The Human M . 2016-07-02
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used to be a regular for pizza addict in Jarrow until a couple of bad experiences didn't realise this was just around the corner! chicken tikka kebabs are brilliant! no need to look anywhere else now :-)
boxUk . 2016-06-21
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Muy bonito y vamos a volver muy pronto el pescado y patatas fritas eran acertadas pequeño sirve fue justo.
stevealanbell . 2016-06-19
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Called in for the obligatory Good Friday fish and chips and were not disappointed. No huge queue's that some in the area had but ticking over nicely. Small fish was not so small and the large fish was huge. Both portions of chips were fresh, hot and quality. Easily the best for fish and chips in the town and nothing like some of the greasy mess's on offer at nearby chip shops.
scallyally . 2016-03-25
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Excellent food recommend to anyone Cheap deals Really good customer service
Amit Borse . 2016-02-26
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I'll go with all the other places
cicero26906 hello . 2015-12-28
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If you fancy a nice take away look elsewhere,this has got to be the worst place in South Shields.ordred a chicken pizza and chips.after over hours wait it came.the chips where stone cold and the pizza was soggy in grease.the meat was off!! Rang to complain was told it was garlic butter... I don't think so.i said come get it was told to busy then had nerve to say I could have discount on next order.... I'm not fussy eater an never complain but this took the piss!! Look elsewhere.
Sg passtime . 2015-09-25
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We have been using Mary's for about 5 years now and it really is the BEST place to get pizza in the whole of South Shields. Our particular favorites are the super veggie special on thin crust which has no meat and is really spicy, the other is the tuna special again on thin crust, absolutely gorgeous. They have an offer on before 7pm I think it is where all pizzas are £3.50. The chips are also lovely and they do a mean small fish and chips for £3.50 which is perfect if you have a normal appetite as the normal size fish and chips is huge! Can I also recommend the chicken kebab, not your usual rubbish here, this is chicken breast done on the grill and served with onion and peppers along with a pitta and salad or chips, gorgeous! Service is always friendly but if you are collecting I would advise you do call first as it gets so busy and it saves you standing about. Cannot recommend this takeaway highly enough and I am very hard to please!
scallyally . 2015-08-31
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The best food in town, very good customer service and a very clean shop what you ask for that's what you get
Mubasher A . 2015-08-31
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I asked for the fish to be cooked without batter as I'm on a gluten free diet. The fish was cooked separate and was found to be ok. Cooked to order so a slight wait was required.
P-Valteris-jarrow-GB . 2015-04-10
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137 Opinions
Miserable staff in here, dunno how they still have customers Always feels like your inconveniencing them buy going in and ordering Wouldn't care if the food was decent but its average at best and must better chippers in the area Not to mention the most expensive of them all Go elswhere 👍 you will thank yourself
102 Opinions
Order absolutely disgusting, I thought I would order a takeaway for my daughter as a treat. Owner absolutely vile on his attitude. Food was cold when it arrived. My children hardly touched anything.
576 Opinions
Ordered fish and chips which was never delivered! Please avoid and now I have to contact bank for a refund. It has new ownership and clearly has no clue how to run a chippy!
20 Opinions
We fancied chips to take home for lunch and being nearby to highland fisheries at the time we just made it before it closed at 2pm. The chips were fine but maybes the fish cake had stood a bit longer than normal.
2026 Opinions
Pizza's were nice but the fish and fish cakes were genuinely the worst I've ever eaten in my entire life. Extremely dry and the batter was extremely thick and greasy, as if it had been refried with a second or third layers of batter. The thing was a weapon on a plate.