Marugame Udon Oxford Circus in City of London, Westminster

Food was lukewarm. Beef portion was incredibly small. One mouthful. I’ve woken up feeling sick a few hours after eating here. AVOID.

I had put a delivery time of 17:55 and it came 18:10 this was an hour advance I put the order in, terrible time management. Food was lovely

I love this place, perfect for lunch when I work nearby

Very bad service off this restaurant

These people are not behaving well with the customers. Misbah Gulfam

Rude behavior with delivery riders , especially gulfam & misbah ! Look like they own the store

Not focus on delivery riders and they are miss behaving with the riders uber and Deliveroo & there names are misbah & gulfam abuses the riders We can see that order are ready .

Amazing and friendly staff, the food was served fresh and hot! Definitely would go again

No better place! And the team are great too:)

I m delivery driver and I took order last night and the employee who worked there and there are all orders are ready but they said that with rudely not ready and wait 10 minutes but there are all orders are ready… The person name is misbah and another team member name is gulfam I have recording and photos of those employees

Adrian was very helpful and the food was great x

Great food and Adrian was extremely kind!

I went in the other day looking for a quick takeaway, the guy making the noodles noticed I was in a hurry, and the staff went out of their way to help me out. They were super friendly and helpful. On top of that, the food was great.

Nice food. Friendly and very good service by Priyanka. Thank you! Will be back again.

Priyanka she makes me feel at home, she is very friendly and gave amazing service every time. I m local and i really love to cone here in my lunch break!

amazing place, amazing food, very friendly customer service from Priyanka at the till :) i will definitely be coming back

The food was really good, the service was also really fast en the staff is really kind. Really a hotspot for everybody. My compliments.

Best udons i've had in a long time, loved ordering off their website

I got the Beef Nikutama from this Marugame on Deliveroo and there were eggshells inside the dish. They gave me a refund of £0.8

Perfect food and customer service!!!

Amazing service , all workers really nice and polite food is amazing a must visit if in Piccadilly Circus

An excellent choice to go to for a good quality, casual, delicious hot meal! I love the tempura pick and mix and the tables are clean and the atmosphere is quite calm for being in such a busy part in London

The food was really good and the staff is super sweet

great customer service from priyanka

very nice！and good service，love it

Udon was way too thick, and broth was very very salty! Bit over priced as well!

Always come here for my work meal. Food always amazing and service is pretty good!!

Food selection is great and tasty. Great that they have several plate sizes as well. Service sometimes can be a bit slow for a buffet type of restaurant.

everyone is so politics and helpful, the food is lovely would recommend to everyone

Adrian provided an excellent service, will be definitely coming back!

As usual when in London I visit twice a day as I absolutely love the Udon here. My favourite is Kamage but as it requires different cooking time is not alway available straight away. Worth the wait for its simplicity and excellent texture and taste.

The food here is decent but the service is terrible. The only person working hard was the manager. There were three men behind the counter more interested in talk and laughing with each other than serving us although they made eye contact multiple times. We then had to wait again to pay as the manager interrupted this conversation and one of the team slowly waltzed over to us! While serving he did not say one word just put through the transaction and stared away when the payment device activated. Very rude guy with terrible customer service. I work locally and will not be attending this restaurant again

Very good udon noodles! Self-service. Great value for money. We would come back again and again for a quick, delicious lunch in Soho :)

Good food and a variety of choice. Service is ok, workers on point and helping. To say something bad there is only credit card payments, they don’t accept cash, this is not a good thing for locals nor for tourists, some people are visiting and they have only cash and it is not easy if not impossible to find their bank. People should be in their right to pay how they please.

Amazing place and best customer service by Priyanka

This place is amazing.i love their behaviour.The girls named priyanka was amazing .

Priyanka is the beeeest and I keep coming because the staff is so nice. When I broke my wrist they kept helping me with taking my food to a table. Much love for this place x

For the price it’s good. There’s better options around in so much as the food is higher quality but I still enjoyed it.

Foods are nice as usual, pretty crowded on weekend. So far so good

Really great helpful staff advising on tempura for a vegetarian. Ahmed in particular was great. Only issue was the door on the door stop despite it being freezing outside and cooled some of the tempura. Tasty otherwise though. Vegan kitsune was great

Udon and the fried foods were all kinda cold

Great food, very helpful staff, had a great time and would go again.

The amazing service and amazing behaviours . The staff there so helpful.the girl priyanka was amazing ❤️

Prianka was so nice with me and my friends

It’s an amazing place to come with family. The service is really quick and staffs are fantastic. Specially Priyanka is an amazing person always help me whenever I dine there. Highly recommend.

steaming soup, chewy noodles, delicious tempura. the staff are sways smiling and kind, and i can sit and have quiet lunch on my own . love it

unfortunately one of the bags tore.

Zain and Pryanka are always so warm and welcoming I am a regular here that works nearby the store is always kept to high standard

Ameen gave us great customer service today, super friendly and helpful!

Disappointed. The soup is lukewarm, everything is a bit cold.

The food and service is incredible, whenever I'm in London I will eat there. But please consider opening other stores around the UK there is nothing similar or as good in Edinburgh.

Great service from Ahmed, great food, love this spot

Such a nice cozy and warm place….stuffs are quite humble and helpful..i got the service from Nadira thanks to her..And also thanks to marugame udon for all wholesome food and enthusiastic environment 🙂‍↕️ Toodles🤍

Really thankful to Priyanka for her exceptional customer service. She was very kind and helpful.

I’m a vegan and I loved the kitsune, and Ahmed really helped in guiding me around

The food was so nice and so was the customer service, the woman at the till was so sweet and helped me out a bunch !

Fresh udon Delicious toppings Value for money We tried the pork tonkotsu and the chicken teriyaki.

One specific amazing worker don’t know name but was working as a busser! Such good customer service from him

I was really satisfied with the ordering process. Great customer experience by their staff, and especially big thanks to Dan who helped me understanding the menu better

Food was okay but overpriced for what it is. £15 for fast food noodles feels unnecessary.

Shreyas was very kind and thoughtful amazing experience very clean as well would go again would recommend.

Good and fast service. Really nice food, thanks to Dan for explaining how the process goes. He was very helpful!

Ahmed gave us great service and was kind and polite! Thank you

I really enjoy the chill vibe here and the food is very good!

It was such a great experience. Last time I tried in US but uk version is bit different but more costly, but friendly service.

lovely udon restaurant in London What stood out was the exceptional service from Ahmed, who welcomed us with a smile and provided excellent recommendations. His attentiveness made our visit even more enjoyable

Ahmed was a great guide, as its my first time.

Ahmed was amazing, gave great recommendations and helped us greatly

Nice place and Ahmed was especially lovely 😊🫶

Unbelievable service from Ahmed he is so friendly

This is my first time coming to this particular Marugame branch. Having usually eaten at Brent Cross I am used to a certain standard and this restaurant is no where near it. The staff seem uninterested in taking my order or giving me any good service for that matter. The counters were filthy with dirt, rubbish and food. Drinks were warm and flat. This has made me wonder, is Marugame udon actually a good chain or is Brent Cross just going above and beyond to make it seem better than it is.

Unfortunately, the food was only lukewarm.

I come here very often and I absolutely love the food but today I was a bit disappointed, one gentleman served me I asked for one of my orders he was very stingy with the soup and left out one of the tofu as well and didn’t even tell me about it. Second he went straight to another customer when he didn’t even ask me for my girlfriend’s order who was right next to me with a tray waiting. Luckily one of the guys at the till was nice enough to inform that I wasn’t given a tofu piece and said one would be ready in a few minutes I declined and let it pass but overall not the best experience to what usually is a very nice place to dine.

First time visiting Marugame outside of Oahu, Hawaii. Very different...difficult to believe that this spot carries the same name. Food is very blend. Tempuras are served cold and options are limited. Tables aren't regularly wiped down and actually can see left over crumbs clearly on nearby tables. On the bright side, service seems friendly and there is plenty of seating. I was so excited to try the taste from Marugame Hawaii but left with disappointment. Could not finish food.

Fast and efficient, A little expensive for the product offered, nevertheless a wide variety of dishes and sizes. Smiling and friendly staff 🌼

The udon noodles were overcooked but the flavoring was good. The stir-fried noodles do not taste well re-heated.

Great place to have a quick lunch

very good food, quick service, very nice

Very present chain in London, effective and fast ordering formula with the tray, many choices of varieties of Ramen and Udon prepared in many ways. Classic pork ramen, really good and plentiful even in the Regular version. Delicious broth and pork belly cooked to perfection.

Always a great experience here! Priyanka was especially helpful and super sweet!! :) The Chicken Katsu Curry is 10/10.

Very tasty food and value for money

Everything I tried was very good, the Pork Tonkotsu and the Chicken Teriyaki were just as good

Fantastic food, amazing service as always! Priyanka was very helpful with custom orders! Would highly recommend

Udon for 7 pounds in London? Yes, please.

I am pleasantly surprised by the taste of the selected udon! (Beef Nikutama) Perfect. I will come back for more flavors.

Good atmosphere quality and price

I loove the whole concept noodls where amazing😮‍💨🙏🏾

I recommend everyone to go there because it is very good (it also has a wide choice) and the price ratio is perfect (3 large menus with drinks for the modest price of 33 pounds)

Standing in line with my family completely ruined my mood~~ Even though I called in advance, I had to wait for 40 minutes, and they subtly postponed my turn because they had kids, and I could tell just from their facial expressions~~ Meanwhile, the Chinese seem to be cutting in line... I went in and spoke, and only then did they give me a seat. The service charge was not included, so of course I left without a tip. They weren't very friendly.

Had the vegan curry with rice and it was delicious!

Delicious Asian food will definitely visit again.

We arrived early as we were going to the Palladium Theatre. We saw the restaurant. It would be good to go here. I had no expectations when turning up. The friendliness of the staff at the entry point explaining how to place the order really set the scene. We didn't have to wait long for the order and the service was brilliant. There was seats available and we sat and had our meal. It was really enjoyable and I would recommend this Japanese restaurant to my friends.

Here you can spice up and refine your udon as you wish. The price-performance ratio is right. The taste meets expectations.

First of all, it's too expensive. Please note that cash cannot be used ⚠️ Nothing says that you can only pay by card, so Be careful when you go!

food taste was not great. no cutlery, napkins, condiments etc were provided.

Everything was 10/10! Would order again!

The food is always delicious. I would recommend the Karaage chicken it is some of the best chicken I have ever had.

Solo traveller in London and happened to walk past this place, the atmosphere was so pleasant and the staff really lovely, big signs to show the menu and lots of side options to choose from (and a free salad/sauce bar) I opted for the large chicken teriyaki bowl and a side of chicken gyoza and it was absolutely amazing, I got a refill drink as well (a brilliant idea) and it came to 18.pounds which with the amount of food you get was a bargain. It's really chilled inside whilst you eat and could stay as long as you need, highly recommended and really lovely experience ❤️

Dined here twice in the same week. Prices are good for the amount of food you get. Service is friendly and food is tasty. Just wished the broth and the tempura sauce I got were warmer.

I ordered Beef Curry with Noodles, item N4 on the menu. The food was not as i had expected. I didnt find any specific standing-out flavor in curry. Noodle was not warm enough and soaked up in water, no flavor. Something is wrong, it doesnt taste Japanese.