Martellas in Basildon

I love the food but disappointed because I didn’t receive the free item with my order over £20

very tasty, nice and hot. very polite delivery driver.

First time I’ve ordered from here but definitely won’t be the last! Really tasty, arrived hot and on time. Delivery fella was polite and friendly too. All in all, very happy.

The young girl with black hair serving behind the counter needs to sort her attitude out. Very rude customer service she never greets people or says thank you, jus slams the bag on the counter. She shouldn't be allowed to work here with her disgusting rude attitude.

The meal was magnificent and amazing value. Our order was just over £25 but with that we got free chips and then £8 off for living locally. It was piping hot and cooked beautifully..Courier was very pleasant and friendly and asking for the order code is a good idea as it ensures the food is going to the right person . Thank you x

Always excellent fish and chips

food was nice. chip portion was huge. my burger was nice but removed all the lettuce due to some of it being a little brown. overall, enjoyed.

Portions small, food cold won’t order again

all the products where squashed as if they where sat on

Excellent food, wrapped really well

tasty, good quality would recommend

Great food. Puzzled as to why code has to be given

would defo order from you,s again the rockiel was fantastic thankyou very much regards sue xx

Excellent service and food well done

Chips were not very nice lots of !lffle hard ones very few normal one for the price not good

way to many bones in fish, I dnt normally have any but ended up wasting this cod due to the amount of bones I had to pick out😡

Not good, they forgot the chips in my Chicken and CHIPS meal!

friendly delivery person , always early or on time

very happy but my pinpoint location needs to be changed to 8 Elm green ss13 3eb

was really disappointed one meal was missing,was the first time ordering from here, food was good but unfortunately won't be ordering again has there was a meal, missing my son wasn't happy can't take a chance of that happening again

Cannot fault the food, reasonably priced, as for the staff that serve you, they're rude as they throw your food on the counter and move onto the next customer without a thank you. Ask for battered sausage got normal on 2 separate occasions, got home realised it was too late! If the servers had better attitudes and smiled it would make this chippy 1st class all round, but until that happens many people say customer service is shocking

Disappointed by my cod from here it was almost chewy normally this happens when it's been sat in the heating cabinet too long, kids really enjoyed there meals though

hot and tasty delivery excellent

Delivered on time, nice and hot, delicious!!!

Food arrived on time and was lovely and hot. Nice food.

very good food and great service.

very happy. food is always hot and tasty. service is nice and fast.

We ordered cheesey chips with spicy curry sauce, but wanted the sauce separate of which they refused n tried to charge more than the original price, it was the wrong sauce, the young girl was rude n unacomadating for our order, it looked like someone had thrown up when we opened our order, won't b going there again, overly priced n rubbish food

food is top notch as always. great service, great food.

Loved the fish, cooked to perfection

never had a bad meal from here, always hot and freshly cooked

Has a fantastic piece of haddock perfectly cooked on the spot,

very happy with food ad service.

very happy with food and service.

Our favourite chip shop. We use Martellas for bulk ordering at Christmas and pop there for lunches. Always friendly and best chips in the area!

This is our local chippy. Service has always been great Also can have a bit of banter with staff. Food , what ever has been ordered has been yum Ribs are lush...every time. 😁👍

Great Food, excellent service 👌 will buy from again.

very happy with food and service.

Absolutely delicious, would highly recommend, great service too.

Good food ,delivered promptly...thank you.

Tartare sauce was not in my order

Great food and really hot - always use Martellas

Wow! £41 for 2 medium fish & chips & a saveloy! Might start going to proper restaurants than paying this much for what used to be an affordable take-away. 😡😡😡

Service wasn’t great - the person serving was rather rude when I just told them I was waiting to collect so I didn’t have to queue behind everyone else that was ordering. Food was nice.

Brilliant service well done will order again

Delicious cod special, cooked to perfection!

Very well prepared Rock Eel, not a hint of ammonia taste in the fish. The best fish and chips that I've had for ages.

Food was cold the prices are now ridiculous for what used to be a cheap dinner, you pay over £11 for just a medium Cod and when you get it (cold!) half of the batter is pulled off by the cheap paper! My Ribs looked like they'd been cooked by candle light and you now pay nearly £4 for a tiny tray of chips! I have been using this chip shop since the 90's how disappointing it is now, Don't think I'll be visiting any time soon, shame. ☹️

forgot my chips called shop they brought them to me themselves went beyond to rectify the mistake. great service and food as always

Food and service great but "just eat" app is a rip off.Constantly sending discount vouchers that can never be applied

Massive portions - couldn’t eat it all in one sitting! Perhaps make the Scampi 8-9 pieces? Haddock - beautiful but when I ordered ‘Large’ it was one of the biggest bits of Haddock I’ve seen in a good few years. Chips were super, big portions are standard here!! Very well presented, arrived hot with a smiling and polite driver.

Lateness want an issue just a fact. Food was lovely, delivery driver friendly so all good

just quality food for a decent price

100% bang on as per usual...! The Haddock & chips were sublime......forget Churchills people.......Martellas is THE best fish & chip shop in Basildon! 😋

Food was lovely although items missing

Yes! I agree! Best chippy in Pitsea. Lovely chips and fast service with average prices

Hot freshly cooked food was very nice

Apart from meal turning up over an hour after it should due to no just eat drivers to assign

Preferred boxes rather than loads of paper I meant to from another fish shop that uses boxes. My mistake plus was 30 minutes late.

Best fish shop in pitsea. Lovely crispy batters and a really good portion of chips . Sausage in batter to die for best ever . Staff are very nice chatty and friendly . Would deffinately recommend any time . And they do delivery. Top marks for this fish shop!

Amazing food as always and was extremely hot too

Amazing food for price... you get more than you expect further price

There were no chips with my 9 Nugget meal even though i ordered and paid for.

Gorgeous. Plates emptied. Yum yum

Lovely freshly cooked food. Delivered quickly.

Caped in oil,fish soggy batter all stuck to paper.chips wasn't great some sort of plastic lid in the chips .not great at all

I had chicken & chips tonight, it was pre cooked & dry. Very disapointed. 😡

The fish Skate was rancid and stunk and they would not refund it, this is the second time that they failed my orders and did not compensate for their mistake, when they are good they are very good but when they are bad they’re not going to refund.

over cooked chips and not upto there usual standard

Don't know what's happened today, normally very good, but, the worst fish and chips I have had for a very long time, fish is burnt and dry, chips look terrible way overcooked, so disappointed.

Some bones in the fish but this wouldn’t be the restaurants fault. This was 10 mins earlier than advised but am unable to choose this option for some reason.

food has always been delivered early and hot

I waited 2 hours 20mins tgar is not excepable just eat should refund

Great food and service. Usually I pop in and the staff there are great and friendly. Would recommend highly

I made a mistake the app said my food had been delivered 10 minutes before it had, so asked for a refund, this happened to me before, but the food came and it was boiling hot, and absolutely delicious, best fish and chips

This is by far the best fish and chips I've ever had. Very clean and friendly environment. Chips are fresh, the batter on the fish is light and crispy. Large portions and a varied menu. Highly recommended

3 stars 🌟 seems a little mean. We have good food all of the time here. It's not 3 stars but it's not quite 4 stars. Will keep coming as we enjoy their food, the staff, and their location. Staff are always welcoming, prices are better than some others locally.

Always order for here......can't fault them. Highly recommended.

Always yummy, you cannot beat lovely fish and chip from Martella's

The whole meal was superb, we could not find anything wrong with it ,it was fantastic many many thanks 👍🏼

Have ordered many times always been 👍 Todays Fish was so greasy the batter stuck to the paper!Chips weren’t fresh warm ? Battered Sausage Gerkin fine! Hope this is a one off ! Very Disappointed.

First time trying here and couldn’t fault it! Tasty food and quick delivery

Lovely delicious food as always and fast delivery

Prompt delivery food very good

Amazing food we all loved it thank you

Best chicken and chips ever a contender for kfc…

honestly for the amount i paid, chicken were burnt taste more garlicy and horrible

Overpriced food (although nice) and rude staff! girl just threw my order onto counter and walked off like she was doing me a favour letting me buy from there! Never heard of service with a smile? Never again I’ll use churchills

Lovely food and nice and hot, very nice 😊

Great service! Easy online ordering.

Chips & fish re-fried. Bone in fillet cod.

The fish and chips is excellent

Food is great here and service is amazing. I made an order and forgot a key item, they realised and included it for free for me! Awesome gesture!

Great piece of Cod and scampi was very nice. Chips were good but could have been a bigger portion.

First time eating here, chips were exactly what they should be for chip shop chips and staff gave me some good advice for future orders that I would not have known otherwise

Fantastic as always, lovely crispy batter on the cod. Perfect sized portion Thank you...

Food arrived on time and was hot, delivery person was nice and friendly and polite, would order from these again. Thankyou.

Driver couldn't find us and was about to just leave it untill I told him my address in more depth, food was cold

Food was hot when arrived and it was enjoyable. Thanks.

Scrumptious as always and as this restaurant offers stamp card deals we have over £7 off our next order!!