Marriot Fisheries in Suffolk Coastal - Phone Number, Reservations, Reviews

This review is about Marriott Fisheries not honouring a delivery. . One star is far too generous. On Wednesday 14 February I emailed Marriott Fisheries Aldeburgh to ask if they could supply shellfish for 10 people for Saturday 17 February. A birthday party surprise. Received emails in reply from Oliver Marriott who I conversed with over couple of days. No problem he said, we deliver to Dunwich . My brother Luke will deliver on Saturday between 4 & 5pm, he’ll call you when he gets there. We could pay Luke when he arrived as they have a mobile card reader. Sure enough at 4:10pm on Saturday I received a phone call from Luke but instead of delivering the order, he said his van had broken down in Southwold. No problem I said I can come and pick the order up. I’ll call you back he said after I’ve spoken to someone. He rang back and as we’d already guessed fobbed me off with apologies. They obviously hadn’t even prepared my order (obvious from the start) and let me down literally at the last minute. Use Marriott Fishers at your peril, as they are unprofessional and unreliable. Go to The Aldeburgh Market fish shop instead. Fantastic service. We phoned them around 5pm and explained we’d been let down by Marriott Fisheries and they supplied everything we had originally ordered and at a lower price too. Shellfish, service and professionalism was fantastic from The Aldeburgh Market.