Marmara Kebab House-HALAL~ in Lancaster

Not happy with tonights delivery. Garlic bread with cheese is burnt with no cheese. Gravy is really thick like it was made ages ago.

Has to be one of the worst places I’ve ever eaten, possibly the worst! The pizzas were soggy and cold along with the chips with the order arriving late and having an item missing! We was then told the missing item would be with us in 20 minutes and after 40 minutes it wasn’t there so we called up only to be greeted by abuse and aggression from the guy on the phone! Totally unprofessional and one of the worst food places I’ve had the misfortune of tasting

Ordered from here a few times and usually it's been fine. But, this time the chips were inedible and the kebabs were mediocre with a minimum amount of salad.

Ordered food the guy was the rudest person i have ever met he wanted to charge me 2 pound to put extra mayo on my chips + the food gave me tummy ache for like 2 days, never coming back

Waited over two hours for delivery. Obviously accepting more orders than they can cope with. Sort out some proper customer service. Don't use.

Ordered meal 3, pizza and cheesy chips. We were missing a Donner kebab, so we rang up and explained that we were missing a donner kebab and the lad who picked up the phone kept saying we will send it next time. And we said we’re only here for the weekend and he kept repeating we’ll send it next time and so he raised his voice for no apparent reason and didn’t resolve the issue. Totally unprofessional with dealing with the situation, he needs talking to😤

fast delivery food very hot food excellent

Improper customer service. Got less compared to the number of item ordered

Your loss ordered from here for years if you want to be petty over one order..and stop sending me messages about offers. If my custom is not good enough for you 🤣

Just avoid don’t even bother trying to call them - 3 hours late for one pizza

The best in Lancaster.Food was delivered to Morecambe in 30 minutes .Nice and hot.

The first time I went, it was excellent and delicious, especially the pizzas

Try it once, if it's bad, take the money from me The best fast food in the area

Wow such a great staff , and food Thanks guys ⭐️⭐️⭐️⭐️⭐️

Exceptional spot! The pizzas are mouthwatering, and the kebabs are a delightful surprise. A perfect blend of flavors. The ambiance adds to the experience, making it a must-visit for any food enthusiast!

On time very good choke good shop

Great food taste and good variety.

Very good pizza and kebab Good shop

Everything was fresh and delicious

Order never received after 2.5hrs, and no way to contact this restaurant digitally or arrange refund. Avoid. Phone line has been disconnected. Have been a customer here for years, the food is always very good, which makes this a shame. Delivery this year and ordering experience has been getting worse. Never ordering from this place again. Website and app don't work. No way to contact to refund except in person. I'd hate to see a local business go under in 2023 but the days are surely numbered at this level of service. Avoid.

food turned up one hour 15 mins late - ordered through just eat and like other customers have experienced, they turn their phone off to calls, which leaves you between a rock and a hard place; eta went back incrementally... and no way to get money back. Chips were either reheated or kept warm for ages so had gone bad. Rest was lukewarm.

Been waiting over 2 hours on a Monday evening for a garlic bread & chips! Absolute joke & turned phone off! Just want my £12.50 back. Always been a loyal customer & always been my go to takeaway but not anymore!

Kebab seemed like it was the previous days left overs and bread was stale. Previous meals had been nice there

Order turned up after two hours!!! Told me it was on its way and lied Manager wouldn’t speak to me! Incompetent, dishonest people with no morals or compassion for their customers! Such a poor establishment Do not order here!

Had to wait 2 hours for food and rung up several times to be told different times it would be coming , only to get order wrong fuming never go here again

Piping hot, delicious, specially the wings, only negative was no garlic on the cheesy mushrooms but still tasty.. delivered early..

This place is inconsistent, very disappointed with the food today

Persistent in the quality of their food. I love their kebabs and the salad and Naan is so fresh . Thank you

We (family of 4) ordered the Ali Special Kebab and a 14 inch Vegetarian Spicy Pizza for £33.80. Amazing tasty, fresh salad and generous portions of kebabs and donor meat. The chicken wings were cooked just perfectly. We couldn't finish it all, so we'll put it in the fridge to finish it off next day 😀

We had 2 very nice kebabs from here, one lamb and one chicken. The meat was tender and flavoursome, and the garlic sauce was tasty

Not worth the hassle order from somewhere else

Friendly staff, nice cal atmosphere even at 2am

Got a donner kabab, asked for garlic sauce..NONE !! asked for salad..all ONION, it was absolutely ridiculous the amount of onion on it. It ruined the whole thing, I had to take the amount of onion out and add my own sauce, very disappointed with it indeed, it'll be a long time before I order anything again..

The pizzas and everything else wasn’t even good. Food was ordered for 6:15 but came at pm 8pm onwards. On top we were missing many food items and got charged for sauces when we weren’t told about it. When I told the owner about missing items he argued with me instead of sorting it out even though the order was over £100. Pathetic service and rude workers.

Absolutely disgusting experience spent over £100 and couldn’t get the order right. Food was cold, and over an hour late. When we called the takeaway, we told them the order was missing food but they said we were incorrect. Food tasted horrible would avoid at all costs don’t waste your time with this takeaway!

Awful, never received order due to them not having enough drivers. Asked for a refunded and told no. Absolutely dreadful customer service avoid avoid avoid!

Had the Marmara special kebab last night and it is still the best kebab on Lancaster. Absolutey massive! *edit* Just ordered another one. Still the best.

Decent late night take away in Lancaster

Possibly the worst takeaway in Lancaster.. the food is edible.. the staff however are inept.. no matter what you order they pay no attention. If you get what you order.. well you're lucky

large mix kebab for £10.90. great size last few time but gone a lot smaller

We thought this was cracking..Ornan thought it was even better😄

Rubbish didn’t get what we ordered & paid for complained the whole team of ‘just eat’ employees laughing in the background obviously known they had done wrong but not bothered / stole our money & not delivered Our order avoid !!!!!!!

Very average I'm afraid. The Donner kebabs are alright but the meat isn't seasoned very well. If you haven't got sauce it's not that great. The chips are nice and crispy so last time I ordered I decided to have chips cheese and gravy. The chips were still crispy but the gravy was so thick and powdery that it was just resting on top of the cheese. It was inedible. The pizza is floppy and the cheese is only just melted. Not very nice tasting. They honestly feel like they have been bought in already made although I'm sure they haven't. My friend says the chicken kebabs are very nice but I'm not going to go back to try. I wouldn't recommend

Doesn't look much but food is good..busy with locals and clubbers so usually a good sign.

just came back from there and the chicken is NOT in the pita at all??? they’re totally separate from eachother no effort has been put in :(( i’m not o e to write a review ESPECIALLY a negative one but this has tipped me over the edge the first thing i need rn is a chicken kebab and it simply had not been delivered

If ur looking for heart Burn and not being full then look no further

It was ok the pizza, but the burger not so good.

What's going on? Normally the best pizza in town! Just ordered a 12" Donna pizza and it was soooooo bland! Cheese (and not much of it) and just dough, dont try and complete with the big boys with the pizza base coz you already had it bang on! I'll try again but please got back to what you know

Nice batter but inside was freezing cold, clearly wasn’t cooked right

Ordered food 4 and a half hours ago on their website and still nothing. Gone hungry. Fuming.

Rang up around 10pm tue night after my daughter finished work, we were told around 45min for delivery... 11:23 still no delivery, rang back, no answer, left a message explaining I wanted to cancel and went to bed. 12am knock on the door with ourfood sorry but I dont want to eat at 12am. I understand that at times its busy but I think 2 hours for a small order and no apology really is not good customer service at all. Wont bother ordering again despite the food we've had in the past being pretty good 😕

Food is always pretty good, kebabs are the highlight and best we've had in Lancaster so far. Fries are often a bit soggy and usually needed a minute or two longer in the frier to be crispy.

This is the worst takeaway I've ever had, was cold chips were chewy donner meat cheap quality and pizza was tasteless, disgusting had to throw most of it away! Waste of money

Food is great, but two hours for delivery, not good.

Yummy, yummy, yum! Great staff and delivery drivers, the food was piping hot and really tasty

I eat here often and never had any problems

It’s very bad staff don’t know English and taste is very bad .... Late delivery service , the delivery driver asking for tip ... Never eat this rubbish takeaway food

Stupid takeaway !!!! Cold and poisonous not food

Very Good takeaway in Lancaster

Nice pub quick service liked the beer garden can't comment on the food as we didn't eat.

Best kebabs in town....always consistent and never let you down!

Absolutely stunning mix grill. Fillet burgers are a treat and great quality pizza. Fries a bit of disappointment but service brilliant.

The food was good, however we waited a ridiculous amount of time to receive the order! Waited 2 hours and for the time it was not worth it as they got the order wrong too

Since we were there last the food has gone down hill the chicken has left a burnt taste in my mouth not nice

As usual great food happy with the service thanks guys

Awesome food delivered to south Lancaster in 15 min!

Bang on number 1 kebab house in Lancaster

Always had good food from here. Brilliant portion size. Quick delivery.

We had fried chicken and donner meat. The chicken was absolutely horrible and very old The donner meat was the standard donner meat but it tasted very stale and old. The chips were very bad too. On the plus side, portions are massive and service is quick, hence the 2 stars instead of 1

Every time I’ve ordered it’s been perfect with quick delivery. Went in tonight made an order they got one thing wrong (normal chips instead of cheesey chips). Called up explained what had happened. Fresh cheesey chips delivered to my door in 10 minutes. Everyone is human and accidents happen. How they handled shows that they are true professionals

Waited 1 hour 20 mins for food to arrive when ringing they said it was on its way. 5 mins later they ring back and acused me of cancelling the order and told me to wait another hour terrible service would not recommend

had a really bad time placed order, waited about 1 hour then got a message saying it was on its way waited 30 mins rang the restaurant to ask what was going on and they just said it was on its way finally turned up 30 minutes late stone cold and the delivery guy stunk of weed was that bad i refused to take it and cancelled the order dont think i will be ordering again

Horrible Food, Horrible Service, Horrible Staff.... Disgusting!

Always ordered from here but absolutely disgusted to find a huge black hair in cheesy chips and gravy. Only offered a new portion, after being sick, I absolutely did not want another portion. I asked for a refund, apparently this is something they can't do... Someone needs to be checking their food hygiene as they can't be wearing hair nets!!!

I honestly do not recommend this takeaway to anyone and especially if you have KIDS, tonight we ordered a kids chicken nugget meal, after she ate it all she was perfectly fine and now she is projectile vomiting to the point she cannot breathe and we know the reason behind it is this takeaway. So I would highly recommend NOT to get food from here.

Asked for white sauce, I got mayonnaise ... Meat and bread were also very bad.

Wish they were open during the day

Best chilli burgers in town... by a country mile. Quick delivery.

The chicken kebab with garlic sauce and crispy salad was delicious!

Margarita pizza for the kids is fab

You've not had a decent pizza, kebab or burger till you've been to this place and you probably wont go anywhere else once you have. 5* thanks marmara

Mint kebabs are the bees knee's highly recommended and the pizzas are cooked to perfection

Great food - got the “doner kebab” in pita with garlic sauce and it was really delicious. My first time there and I wasn’t exactly sure what to get, my questions were met with strange looks. :-) Overall good experience.

Very nice pizzas and kebabs would definitely recommend this after your night out

Great food, expected prices, waiting time longer than what it used to be.

missing food and food is also wrong

Excellent kebabs , lamb , kofte and chicken all the meat was tender and tasty great value for money worth spending the extra £1 for the nan bread too.

The nicest place in UK there is the perfect service for the best workers in Lancaster :) 🥇🥇🥇

The food is delicious, especially the kebab 😍 and the staff’s treatment is very good

Tip top kebab. Had had shish and chicken (skewer) £1.00 more fur naan bread which is worth it good price and didn't wait long. Was very tasty food.

Best kebabs in town always delivered within 45 mins and never had a bad one in ovee 2 yrs

You might not think it from the outside, but it's easily the best takeaway pizza in Lancaster

The best take away in Lancaster

Best place ever! Cheap and affordable takeaways for students. I would strongly recommend the Donner Meat and Chips with garlic sauce as it has great value and quality as well. With a bit of Sembi chilli sauce just makes it a better experience!