Marks and Spencer in Dundee City

A superb supermarket everything you need under one roof

We waited 45 minutes for our lunch to be served. Tables were not being cleared or cleared, very poor table service. The only good thing was that the bar staff was very busy taking your drinks and food orders. Would I visit again no.

Booked a table for 8pm. Arrived and was seated on time. Starter appeared around 8.35…..main course at 9.40…..green slop Thai curry, bland, hardly any rice. Waiting staff were very apologetic and kept explaining that delay was down to it being Saturday evening, and a full restaurant!!! Imagine that!? More fool me. That’s three times I’ve found this place lacking.

Hotel itself is lovely. Basic but good enough. Happy to stay here again. Room big enough for two. The Bar is lovely and the beer garden , especially if it’s a dry and sunny day. Unfortunately, the restaurant was a disappointment. Booked for dinner due to some lovely reviews. Wasn’t expecting much but the food are overpriced. Soup for £10? Skipped the starter and ordered Venison casserole. Waited for an hour for our meal. Yes, an hour! It wasn’t a busy evening, so not sure what taking them ages. Waiting staff are lovely though. Food arrived an hour later, and just looked like a total mess. Presentation was just very sloppy. Looked liked everything was just thrown into the plate in a rush. Sides of seasonal vegs were overcooked, all of them. Potato gratin looked and tasted awful. Tried a bit of the venison meat but just can’t pass the fact that they’re charging £22 for a mediocre main that looked awful and tasted like a watered down stew. Didn’t really eat it and waited for my other half to finish his meal which he enjoyed. Told the waiting staff about the issue and they only took the drinks off from the total costs which was really petty. If you’re gonna charge a £22 pound main, at least make it presentable and eatable. For the future guests, do your self a favour and drive to Braemar, the flying stag at the Fife Arms does a fantastic pub grub with similar price of food, or go to Blairgowrie. Certainly won’t be eating in their restaurant again.

Not good experience. Waited over an hour for food. An hour! After 40 mins one of our group asked staff "how much longer?", silver-blond tattood server said:"we're very busy" and didn't give any indication how long- then when I asked her 10min later: "we're really busy, and some of your table ordered starters first (not correct, was all same time) but your food's being plated up now". 15m later (plating up?) it all arrived at once (starters & mains). my burger was rock solid & dry, indeed, half of it was inedible. As in pic, it held a fork upright securely! We weren't even asked if all was OK, as every similar place does. I raised the issues after with another staff member & was refunded for this one item. Later found out one of our Group had similar dry rubber overcooked beef for her meal.