Marks and Spencer in Fife

We visited for coffee and cake recently - both good though you have to like strong coffee. Staff friendly and helpful and the place was very busy. Only reason this isn't given a higher score is because of the toilets - basically, they are quite disgusting and badly in need of being ripped out and replaced. I have been reporting this for a number of years now but obviously, Marks and Spencer take no heed!

Well in the last week we visited the cafe 3 times , 2 at Stirling and once at Livingston. The coffee is so much better than costa and Starbucks and cafe Nero. Food choice is pretty good for veggies or vegans. I had a bacon roll today at £4.50 and it was totally worth every penny good amount off bacon, nice cakes, tea cakes scones good friendly staff this will be my coffee spot from now on. 😎

I’ve given up shopping here when I’m in Dunfermline as the staff are all incredibly rude. I’ve had staff in the underwear section snatch underwear out of my hand while I was browsing as “that’s OBVIOUSLY not your size”, they also ignore you if you’re waiting for help or at the till ready to pay. The staff in the food hall are even worse, openly sneering at customers especially elderly people. I don’t know how they stay open

We visited recently for tea and scones and thoroughly enjoyed them. The scones were very fresh and crumbly and their tea is always lovely.

the coffee was lovely, the food very good and the staff friendly and helpful though they could have done with another member of staff to help out as it was very busy!

I was here recently with a friend for coffee. The service was good, the coffee was good and the Covid rules were carefully followed.

The coffee and cake was good and the social distancing was well observed! The member of staff who served me was very friendly as was the lady clearing the tables! Enjoyed our visit!

Appaling toasties! Pricey but not nicey!! And as always, only one side toastie. Picture says it all (nearly) - 3 bits of fatty bacon rind and chicken that looks as if it came out of a cat food pouch. The one it was exchanged for little better, so I presume this is the regular offering. AVOID!!!!!

We called in for a scone and coffee and were delighted to find the distancing rules being observed! The scones were good (though no cheese scones left), the staff helpful and the overall experience very good!

Excellent service and always very clean. All possible hygiene services in place. The staff are very good and the coffee and snacks available are good.

Dropped in for a latte and fruit scone ,as usual still warm out of the oven ,I must say no matter what M&S cafe you go to the scones are great . Place was three quarters full but we got served right away

I honestly think that nobody from M & S read these reviews or something would be done to improve the situation! Our teas and snacks on this occasion were very good but the tables were messy, not cleared and as I've said many times before STILL nothing done about the state of the toilets! Come on Marks and Spencer - you're losing business and a few simple things would make things so much better all round!

Staff efficient, cleaning tables as soon as empty, great!. There isn’t a great selection of sandwiches and rolls but shortbread and a cuppa what more can you ask for

Busy little in store cafe, but got a table easily at 11 on a Saturday morning though might be a bit trickier at lunchtime. Staff didn’t seem to clear any tables, and several people who came in after us had to clear the table so they could get a seat. Didn’t see a sign to say it was self clearing so would be my only issue on this visit. Typical of m&s to be slightly pricier but you can tell why as the tea was lovely and the sausage and cheese toasty very tasty and not the usual fatty tasteless excuses you tend to get served in lesser cafes. Good choice on the kids meal deal for £4 including a main, drink, snack, and a piece of fruit. Served quickly and didn’t have to wait long our toasty. Pleasant atmosphere. Surprised I don’t use this place more often but do expect to in future.

We had tea and bacon rolls on this occasion and asked for the bacon to be well done - the rolls came exactly as requested and the server couldn't have been more helpful and friendly...great change! However, my old complaint of disgusting toilets has NOT changed - they are still the same and a total let down for Marks and Spencer!

My last visit had to send back baked potato it was cold. Wasn’t happy. Thought I’d try again got bacon roll bacon cold this time. So won’t be going back

Have had a tea or coffee in here often but recently, it has hit rock bottom. Never been welcomed to a food outlet with "what do you want" before, but that was the welcome from our charming server. The tables were gritty and sticky, we...

I met a friend here for coffee, despite declaring after a previous visit that it would be my last! The service was slightly better on this occasion but I have to say again that the toilets are positively disgusting and need to be totally refurbished!...

This is the most central place to get food and drink on the high street yet the alcohol section was very poor for someone looking for spirits. The staff were unable to direct me to an off license when at the checkout. I did ask...

The toasted sausage sandwiches are divine and the cake good but the service is always soooo slow. Dont go if youre in a hurry!

We tried again for tea, coffee and scones and the visit was no better than the last time. The scones were dry - obviously been sitting on a plate all day! The tea and coffee was okay but the floor of the cafe was dirty...

We have visited here before and not been all that impressed with it but decided to call in today again for an early lunch. There were no sandwiches or toasties on display and we wondered if they'd stopped doing them as the fridge contained only...

this cafe is quite small and often very busy so it can be difficult to find a table. The coffee is good, though very strong, and what food I've tried there has been okay. However, I haven't always found the staff to be interested in...

We dropped in for a cup of coffee (using vouchers) before visiting our daughter. I had capuccino my husband Americano. Neither were anything like as nice as that served in Edinburgh either at Kinaird Park, Princes Street or the Gyle.

While Christmas shopping decided to have lunch . Had baked potato with cheese potato was cold explained to assistant . Was told ovens weren't working properly well why serve baked potters etc . Have had a problem with baked potatoes before . Won't return .

As my review title says, it's one of their smaller shops but still has a very good variety of ladies, men's and children's clothing. The food department is also excellent, plenty of offers available and an in-store bakery. It also sells fresh flowers, cards, has...

Tea was fine, café was clean, But : the lady serving the tea carried on conversations with 2 other members of staff whilst dealing with me. Instead of thanking me for my custom, she waved my receipt in her hand whilst talking to and looking...

We were in shopping at Marks and we decided to have 3 Scones along with 2 Coffees and 1 pot of Tea which came to the remarkable cost of 13.00 exactly. Just a bit over the top I thought considering the cost price of the...

lack-lustre miserable cake in a loud, open plan area that feels like it is the back end of the shop that no stock would sell in. Terrible excuse for a cafe.

It may be cheaper than the specialist coffee shops in town, but the service is painfully SLOW and the coffee is as weak as dishwater and tastes like it. We sat on a table for 2 and another customer, who appeared to be an off...

Limited menu for just the snack visitor and pricey too, need to offer more choice of smaller dishes to the visitors

Staff are always pleasant and tidy store, food hall has a great selection of everyday essentials and the wine selection is fab for the size of the store.

Have visited this cafe many times. Coffee good, can buy cakes, sandwiches and toasties etc. service good but can be slow at times, getting a table can sometimes hard. Slow at clearing tables, have had to do this myself to get a table,

Not one of the bigger Cafes in the M&S stores but the quality of the Lattes and fresh scones can not be faulted .well patronised by the locals it is a good meeting place in the town