Marks And Spencer in Sefton

I popped in to Southport branch today for some food shopping. Having not been there before I wasn’t sure of where items were. There was a young man called Cole who was extremely helpful and Smiley nothing was too much trouble for him. I very rarely comment on customer service but when it’s exceptional I feel it needs to be recognised. Thank you cole !!

We had brunch after seeing a youtuber recommendation for the eggs benedict. The flavours were really lovely however the muffins were not toasted and the dish was under cooked as a whole. The staff were friendly and it was a lovely pleasant place to eat but the meal was just slightly undercooked.

Simple, does the job. Very good quality produce. Was nice to be able to get a bite to eat whilst we did our shopping whilst visiting Southport.

Visited around Xmas with a friend (and her 18 month), and the service was simply disappointing… no one to ask (as my friend has dietary requirements), so I had to queue for over 20 mins… when I got to the front, was told there was no dairy-free milk or cakes… we left not good service… also the tables were dirty and not cleaned… so much for COVID regs…Don’t bother with M&S café; it’s simply not worth it!

Cafe is awful prices gone up done away with saucers , soup was warm wait ages to be served , and the sandwiches were full of pepper very disappointing

Called in at Preston for a cup of tea and cake,ok know the cake isn't cheap,but £2.50 for acup of tea £5pounds for 2 teas is outrageous.Thought £1.95 was dear not so long ago,but £2.50 is profiteering,well M@S you won't be getting my custom again

I can’t understand why the cafe isn’t bigger , any time I have called into Southport it is always extremely busy Liverpool is even smaller Toilet could do with a complete refurbishment at Southport . I have seen ladies open the door of the ladies and turn back and refuse to go in due to the smell and that was just after supposedly cleaning!!!! Do the cleaners not know what bleach or disinfectant are?

Love the cafe and the staff and the breakfast but never have any eggs left at 10.30 am breakfast is on until 11am 😠 just pop down to the shop below and get them , or make sure you are prepared until 11am as stated not everyone can eat bacon barms or sausage barms

Called in today at 2.30 for coffee and scone with my friend … lots of empty tables … slight queue … after waiting over 30 minutes to be served we chose to leave as I don’t think we’d have progressed much after another 15 minutes … one serving and making drinks … five walking around clearing tables but none to clear as people were not being served … come on M @ S get your man management sortec

Stopped in for lunch on day visit to Southport. Both had the chicken, mushroom and rice soup with rolls which was delicious. Quite busy but didn't have to wait very long for the food and drinks.

Popped in for coffee, and decided on all day Breakfast, which was the tastiest I've had for a long time. Excellent quality for a reasonable price. But, this was not just a Breakfast...it was an M&S Breakfast !

We called in for a quick coffee and a cake. We couldn't have been treated any better. The staff were warm and friendly and clearly very happy in their work. We were served by a lovely young lady called Ellie. I would recommend this cafe to anyone.

I visited Southport M&S on Saturday 6th. The staff were amazing as a young woman called Hannah helped me to find groceries. She was efficient and organised - as well as the lovely person on the till. Good shopping experience.

I regularly visit Southport Marks and Spencer for a cup of tea and toasted tea cake. Whilst the tea cake is very nice it is rarely warm, sometimes even cold. Also I must comment on the tea. They have the water temperature on the machine set too low to make a decent pot of tea.i have complained to the Restaurant manager about the water temperature but nothing alters. I keep persevering with the coffee shop because I have vouchers being a member of Premium Club.

This afternoon we went to Marks and Spencer’s Cafe and ordered two toasted tea cakes. Having been given our hot drinks we then had to wait fifteen minutes for the tea cakes. We were in good company as everyone else had to wait an inordinately long time for hot food. The couple next to us complained that by the time the gentleman’s sausage arrived his wife had finished her meal. The curt response from the waitress was that they only had two ovens. Not being prepared to receive similar treatment I decided not to complain. Even though our hot drinks were now stone cold. Other excellent eating establishments are available in Southport.

Received a gift token for birthday so decided to spend it in the cafe as could not find any clothes suitable. Ordered the all day breakfast and Chicken and Bacon Carbonera and coffee which came to just under £20. I was glad that I hadn't paid for my meal as it just wasn't worth the price. Just under £8 for an all day breakfast, and the same price for the Chicken carbonera which was not good value for money. If you were just having a cake and coffee then this place would be okay (although there are far better places nearby which don't look like a canteen. M&S seem to have gone down in quality both for their clothes and their cafe food.

me and my husband had cake & coffee today, it was lovely, was served by a lady called jacqui, she was very polite and nice ti=o be served by someone like her, she was the only one serving and rushed of her feet, on leaving one young male assistant was behind the counter on his mobile and about 4 young girls where all chatting, think they had been collecting pots

Walked into Southport today & got soaked in the rain , so this cafe was my first stop to dry off a little It was about 10ish so not busy But by the time I left it was filling up I found it to be very clean and the staff very friendly Loved the Christmas tree shaped shortbread you got with your drink Very festive I had a pot of tea & a Gorgeous Eccles cake I could of eaten 6 Lol it cost me £3.70 Great place for a pit stop

Visited this afternoon for a cuppa and cakes, had 2 pots of tea which were fine quite strong tea.Cakes, hot sandwiches etc., just a little pricey in my opinion. Service was fine, tables were emptied and wiped down pretty speedily.Not as busy as it used to be, and we would prefer to go elsewhere.

A busy café in Southport, with a long wait in the queue to order. Great quality food very pricey. Moreover, the café is well organised and it is easy to get cutlery and other bits. Friendly staff but can sometimes forget to do things (eg; cleaning tables)

My husband was gasping for a coffee so we headed for M&S; and had a spot of lunch while we were there. Hot chocolate was lovely and hubby's coffee was great as he had an extra shot added to it which gave him the oomph he needed. Sandwiches were nice, fresh and well packaged considering it was late afternoon. Staff pleasant and service was efficient including clearing and cleaning tables.

18th March 2017 we popped in for a hot drink to escape the rain. Bought a vanilla latte and a luxury hot chocolate. The latte was distinctly lacking in vanilla syrup and the hot chocolate tasted like it had roughly one teaspoon of powder in it and was made with water or at best skimmed milk. Undrinkable. So £6.25 later we were not happy at all. Clearly their idea of luxury and mine are 2 different things. I expected genuine melted chocolate not powder and a choice of water, skimmed, full fat milk. They management need to call into Hotel Chocolat to see what a proper hot chocolate should be.

Called in for a quick bite to eat whilst shopping in M&S;.

called for a coffee and cake as usual for M+S was very busy but tables are cleared quickly and service good

Usual fare on offer, same as all M&S; stores, nice but pricey for what you get I had coffee and cake.

On the face of it, this café should be reasonable. The sandwiches are pre packed, the cakes also. As soon as there is any interaction over drinks or anything else, things deteriorate. Hot drinks are prepared over cold, staff take the order and paument for smoothies etc. and then come back and say they have run out of stock. Biscuits are put on plates of people who are gluten free.

Typical Marks and Spencer's but nothing exceptional There s tremendous competition at lunch time and many more interesting choices

Not at all what I expected from M&S; very limited choice very crowded tables felt squashed in staff looked totally bored to be there

A cafe that has just been improved this week. Much more contemporary furniture and decor. Helpful staff and ordinary cafe food. Filter coffee is good.