Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 14 in 253 in Tewkesbury
Nº 2 of 67 British in Tewkesbury
Opinions
We went in for breakfast/brunch. The staff were friendly. It was very busy. We sat on the top floor. 4 level. Drinks were served promptly. The food took about 30 minutes for 3 of us, the other had to wait a further 10 minutes for his breakfast. He was offered an extra drink while waiting. The food was great. Tasty and good portion size. I had to ask 2 staff for a take away box before I got it. The first person was asked and said he would but did not deliver.
Michael M . 2021-07-29
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I have been here many times but today was shocking. My friend arrived prior to myself and asked if there was somewhere we could sit with two prams. She was told to just go and have a look. A younger staff member showed her to a table at the back. When I arrived, it was like having a pram was a total inconvenience. The staff member who appeared to be in charge was rude and huffy. We were given a menu and told to order at the till. This was not a problem. What was a problem, and made us feel super uncomfortable, was her audibly voicing her dissatisfaction at her younger colleagues not helping her with the stock which has just arrived. The whole downstairs went silent. It appeared we were all uncomfortable with this behaviour. Not the environment we wanted for a friendly catch up. We left without ordering and went to a competitor. I'm so sorry. I have been many times but today I was a total disappointment!
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This is no longer Lowry's Espresso Bar, I visited last week and it is called Gwen's
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Nice traditional surroundings, plenty of staff but tiny portions, more what you would expect as part of a taster menu. sorry but you have to feed people. The food, what we had was fancy/OK but of you are going to have a tiny steak you can't have sinew running right through it.