Based on 38 opinions finded in 1 websites
Based on 38 opinions finded in 1 websites
Nº 1443 in 1596 in Wiltshire
Nº 29 of 36 Pizza & Pasta in Wiltshire
Opinions
Oooohhhhh my god, without shadow of a doubt that was the most expensive food not worthy of my dog I have ever had the unpleasant misfortune to have ever been put in front of me. Firstly, delivery man try having a smile on your face!!! Secondly, normally when you order a kabab it comes with the full salad, not a choice of one item!! Secondly, when you ask for a cheesy garlic bread you would hope to not have to dig through ten feet of barely cooked cheese with a hit of garlic. For the pizza which my partner ordered, she did in fact say it taste ok (shocked was an understatement). Would I order from there again, well for the price of a 9” pizza, garlic cheese bread and a kabab (bread bit of meat, onions drowned in sauce) for just under £30 I think I would just give the money to someone selling a time share in Beirut during the troubles in the 80’s!!!!
Martin L . 2024-09-05
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Michael and I went to Mario’s for a meal on Wednesday 31 Jan before his operation at the Ridgeway on 1 Feb. Amazing food and service. We really enjoyed it so I went back on my own on Friday 2 for a great pepperoni pizza with rocket salad. Lovely experience and great vibe in the “cave” like surroundings. Great value and great service. Garlic bread with cheese is out of this world!
Helen W . 2024-02-03
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Second bad home delivery! First order we ordered a lot of extras on a meat feast pizza and it came with no extras despite the added price! Second bad order we ordered a bbq pizza which stated it came with peppers however it came with jalapeño peppers…and I’m allergic to them. When we phoned to mention it we were given nothing but abuse! This place has gone so downhill lately.
Kirstie M . 2022-03-01
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Arrived before they stated closed, queued only to be told no food only drinks or alcohol, despite people in front of us being served food, very disappointed and not what was expected from advertised opening times or recomendations from others. Coupled with this overpriced soft drinks. Will mot be coming back.
Steve P . 2022-01-22
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Just a small order of 2 pizzas and a burger. The food was okay quality and tasted nice, especially the gluten free option which was appreciated. However , All the food came barely warm, and all required reheating, even though we picked up half an hour sooner than we were supposed to. Not sure what to make of that one. The price for the burger was harsh also, almost £6 for something you could get at a burger van for better. Overall a fairly average 3/5. I’m sure there must be somewhere better to get pizza in Bassett.
Billy S . 2021-10-03
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I was welcomed really nicely and service was friendly and attention Food was served quickly, in spite of two large parties being in, and tasted lovely. House Red was good, great, bustling atmosphere. Would definitely go again I I was near Swindon!
Kathy . 2021-07-29
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Ordered 2 kebabs for delivery, order was partially wrong. Phoned up to advise and then waited another 40 mins for my kebab which was burnt and not worth the money, only happy customer is my dog who ate the first wrong kebab and most of the burnt one. Very dissatisfied and disappointed. Dog offers the one star.
Joanne R . 2020-12-15
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10/10 food was lovely service was spot on delivery was quick and the food tasted top quality for an affordable price
Esk199 . 2020-08-06
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We decided to order a delivery pizza. Mario's is our local, and it was pretty quick, about 20 minutes after placing an order. The cheese is synthetic yellow, ut looks like it has been painted on with a brush. Completely tasteless, and without any dairy in in whatsoever. For an £18 pizza i don't see the need to scimp on ingredients. This was truly a horrendous pizza. Never again.
762MikeP . 2020-04-12
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Delicious late night eats with friends! Mario's been running for years... The owner really cares about that place. Very friendly deliveries!
Josh90b . 2020-01-28
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I use this for take out food regularly and used it recently. I have never had anything put perfection from them. The best pizza since Italy. They are always pleasant and the service good. I have tried a number of their pizza and all as good. Wouldn’t go anywhere else for them
Pam K . 2019-12-23
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Waited almost two hours for our food to arrive. It was cold and the chicken side was just vile (although the dog enjoyed it) When I phoned to complain they said they would come and pick up the old food (the dog had eaten it) or we could bring it back. Amazing they are so quick to pick up the old food but take two hours too deliver it! Makes me think they are very used to complaints. Really not the quality of service or food I would expect And why is it so hard to say sorry when you make a poor food order? Pants
rosiegold2016 . 2019-08-26
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had for the 1st time your pizza garlic bread a few weeks ago, and is the best ever. pizza very good too, and quick delivery
fairreviewer2019 . 2019-07-31
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Really good meal, generous portions and great quality Turned up on spec on a Saturday night and they squeezed us in, glad they did! Bruschetta starter highly recommended!
. 2019-04-15
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Ordered my food at 7pm to be told it would take 3/4 of an hour to an hour. By 7:10 still not arrived and rung them to be told driver has just left. 7:30 STILL no sign of driver by this point, and it only takes 10 mins to get from Swad to Newhall! They offered a £5 voucher for the next time I order from them.
. 2018-11-23
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Ordered burgers, pizza, drinks and alcohol. Very good at communicating delivery time. It was the first time my fussy son had a burger from here and went straight in with a double bacon n cheese burger, massive and reasonably priced. Pizza was yummy and a good size portion of toppings. Alcohol a bit more expensive than supermarket but still reasonable.
Pam B . 2018-07-21
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Ordered online, they delivered completely the wrong food and tried to to save it was what was on the order. After arguing that it wasn’t and getting the employee to check the online order they delivered what was ordered and food was awful. Only decent thing that turned up was the chips!
Wendy G . 2018-03-06
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Now let me start by saying marios knows how to make pizza. They do it well (unlike dominos.. Yuck..). Unfortunately 7-8 out of 10 they get your order incorrect (I order a lot, they sell booze also and stay open until late). This is not acceptable. If you order red wine you do not want rose? If you order a veggie pizza you do not want a meat feast. Come on Mario's, I'm rooting for you but you are making it really hard.
pennilesspilgrim . 2018-01-05
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Very disappointed ordered delivery first time messed order up no chips with any of the 3 meals then had to wait a further hour or so just to deliver the chips to complete the order. How is that fast food service when we was told we would have the order in 30-45mins yet takes 1hr 45mins. Thoight they could get it right with a £25 order
Daniel C . 2017-12-09
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They lie about when your pizza will turn up, I think their standard response is it'll be 5 mins but if you phone off a different phone it could be that they never even received your order via hungry houseVery rude bunch IF I was Mario I'd sack every single one off them especially the manager and the girl that says she's the manager when the manager is pretending hes not there
Nick S . 2017-11-18
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Absolutely amazing Italian, best one ever visited. Staff are amazing and the service is brilliant. The food is so tasty!!
Connector700249 . 2017-07-29
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Worst thing I've ever eaten ,well I didn't to be honest. Had better meals at school. AVOID!!! at all costs it wasn't edible and will never pay for food there again.
Roam657343 . 2017-06-18
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Genial, simplemente excelente cada vez que tenía una comida.
regencysecurity . 2017-03-19
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Soy un nativo de Bassett y nuestras empresas locales es algo que nos distingue de todas las cadenas de restaurantes y pizzerías en Swindon y así sucesivamente.
Matt D . 2017-01-23
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It is a fairly basic Pizza shop that serves good quality pizza and chicken meals. Off licence is not as expansive as some others and staff are generally friendly and engaging. Have never ordered take away.
AlphaOmegaJMAC . 2016-10-14
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Recibido el orden equivocado y nos quejamos. Después me dijeron sería enviada una nueva orden de inmediato. Esperé 60 minutos para que llegue después de esta queja y aún no llega. Llamé de nuevo la esperanza de una explicación y en su lugar nos dijeron que escriba una queja y me daban una comida gratis la próxima vez que pedí. Yo no estaba satisfecho y llamó de nuevo pidiendo un reembolso o la bastante comida para ser entregado inmediatamente (ya pagamos por la comida cuando la comida equivocada era entregado) que luego nos dijeron que teníamos que esperar más de 40 minutos hasta que reciba la orden correcta. En total he esperado dos horas para recibir mi comida. Indignado.
Lucy S . 2016-08-26
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Ne paye pas de mine de l'extérieur, mais le cadre est sympa à l'intérieur. Les serveurs sont agréables, mais le service ne lui même est un peu long. La cuisine est bonne et copieuse et les prix sont raisonnables. Une bonne adresse.
CYRIL M . 2016-07-27
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The staff are very rude unfortunately at the expense of the 'Manager', who seem's to have let things slip yet again. The Pizza's are greasy the food so sub standard I cannot believe they get away with it.... simply minging.but that is a FALSE HYGIENÈ rating for you. Easy to buy likewise is the 'Off licence",. Lets just hope Mario ups his game before he gets shut down. Orders take hours...then if they get an address correct its still grease and they get angry. minus 10 out of 10. Avoid like the plague. I have tried and tried here again but unfortunately being the only Pizzaria in town.......noooooo nil point.
Anna B . 2016-06-11
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Very bad customer service waiting an hour for delivery and they got there order wrong. Sometimes good customer service goes a long way but they don't seem to care. Food is ok but it seems that it's losing a lot of its focus as of late hopefully they will turn it around. I don't have a lot of hope though.
khaneo666 . 2016-05-15
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Marios has done its usual and exceeded all expectations ! The staff are courteous friendly and always willing to help, even if it involves putting extra anchovies on!
Stuart B . 2016-04-15
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This is by far the best pizza we have had for a long time. The food is excellent and the service is brilliant.
pamelak691 . 2016-03-28
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What can I say, we've given them a few goes now and every time is such a let down.First time. Pizzas was wrong and cold.Second time. Food was stone cold. Food sent back and no refund offered, they had the cheek to say the food was delivered!Third time. Incorrect food, paid for 2 extra helpings of pepperoni on a pizza which was not done, asked for onions only with the donner meat and chips and guess what, no onions.How hard is it to get food delivered / served hot and correct?!?.....
Matthew H . 2016-02-20
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Ordered a take away it came 20 mins after the delivery time given and was cold.. The order came without the side orders and one of the drinks were missing..not a great takeaway
chiseldonfc . 2015-12-21
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Popular with locals and usually busy on the weekends so book a table. Pizzas are nice, a little thicker than traditional Italian pizza and generous toppings which is great.Wide range of food on menu, including vegetarian options (I think they may do gluten free too but best check with them).
Nannyoggs . 2015-10-26
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Had a wonderful meal - all fresh and very tasty food. The staff were friendly and attentive - food arrived quickly with hot plates - clean cutlery and tables - lovely cellar type restaurant with authentic decor - all had a drink and a main course - average spend £25 per head .
J J . 2015-08-22
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I can't tell you how much I enjoyed my experience at Marios. The food was cooked to perfection and the service was second to known,with extremely kind and friendly staff. I Cant wait to go back. Would recommend this restaurant to any food lover.
Rob W . 2015-06-07
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We went to Mario's with our 15 month old on Sat and the staff couldn't do enough to help and please , anyone with small children will understand the apprehension when eating out as to how they will react to New surroundings ,but with the help of the staff it was a really lovely evening and as all ways the meal was first class .My little boy loved the seafood spaghetti ,thanks Mario's xx
Sarah W . 2015-05-04
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We often use Marios Pizza and are always very happy with the friendly staff and great pizzas and the huge selections of drinks.
cuckoo . 2015-04-27
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I can't use it as much as I'd like due to the pizza belly but he's happy to do a make your own and is always happy to combine things, the pizzas are excellent (spicy ones even better!!) and a good little off-licence plus all sorts of other bits now available as well. Keep it up Mario
GrumpyofThatcham . 2015-03-19
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I regularly order food from here, the food is very good but a couple of times there has been mix ups with my order, I asked for chips which were not in my order yet I was still charged for them, staff were quite rude when I rang back to complain, that's twice it's happened now which has put me off going back I'm afraid.
LisAsh97 . 2014-12-27
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This was a night out with colleagues from work. I took my husband, and another colleague took her boyfriend. Everyone else was female. There were 10 of us. The restaurant is situated downstairs without windows. This was not too much of a problem until another party of females were seated at the table behind us, they were very loud which I found intruded into my "space". I know it probably takes up more space but with large parties a round table is better. We were at a long table so it was a bit difficult talking to the people at the other end of the table. The staff were very helpful and professional. They helped with our choice of wine. The food was delicious and there was plenty of it. They do a party menu which is £16.95 for 3 courses. There is a choice of 4 different starters, mains and desserts. I would go back during the week when it would hopefully be less busy.
Sandra M . 2014-05-22
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199 Opinions
Second appalling experience at this branch. Again, ordered a pizza (more fool me) - waited an hour for delivery, APP said pizza had been delivered, rang branch to check and was told driver had broken down. Fine - that happens but no one thought to let us know ? Girl assistant really couldn’t care less. Asked for refund. Was told I would have to wait 3 days. Still no refund. Thats twice now Ive been ripped off by these people. DO NOT GIVE THEM YOUR CUSTOM. I am spreading the word.
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I’d rate the food but we never got it! We ordered a delivery online and waited for it to come. Checked the app and it said it was out for delivery and would be 15 minutes. After that 15 minutes it said our order was delivered… it was not. We gave them an extra 10 mins incase they were lost or accidentally clicked delivered. After the 10 minutes we call up the shop and explain and the guy on the phone was quite rude and said the delivery driver was on their way. No problem. We wait a further 30-45 minutes with our order nowhere in sight and decide to give the shop another call just incase they could find our house or something else. It was the same guy as before and he continued to be just as rude as the first time we called, if not more. He ended the phone call by angrily saying that he’s cancelling our order. Very rude staff, never had an experience like this before, quite shocked.
172 Opinions
Pizza arrived 20 minutes after it was flagged on the App as ‘delivered’. Pizza had has clearly been in a delivery bag for an age, as the cheese was translucent. The filling was seriously lacking and in some places two inches in from the edge. Worst pizza I’ve ever had.