Marco's Italian Takeaway in Lancaster

Pretty sure this place is permanently closed

Wow! After Just Eat hadn’t delivered our £80 worth of food and had us waiting for just under 3 hours we were all understandably quite frustrated… However the gentleman on the phone took our complaints into carful consideration, understood our concerns and had our entire meal re-cooked! He also rang us back to apologise and let us know he had another Just-eat driver come to the restaurant and it was on its way to us! He had even left us a bottle of wine as an apology. Despite the confusion…and hanger, the food was genuinely fantastic! You can tell they value customer satisfaction with how we were treated in this incident, as a lot of companies would’ve had us take the complaint up with just eat and have it refunded. In conclusion Marcos is very underrated and I would highly recommend! Bravo 👏🏼

Gutted the restaurant has now closed but more then happy they are still providing takeaways. One of my favourite Italians.

Great food, really friendly atmosphere and reasonably priced

Went on a work meal, service was great food was very nice

Food excellent service diabolical, mains came before starter, had to chase staff for drinks and dessert menu then never came to take the order. Bill had other diners meals on it. Very disappointed because the food was excellent.

I've eaten at Marcos a number of times over the years starting before lockdown. It has been and still is one of my favourite places to eat when visiting Lancaster. The service is amazing and could be the setting for a northern "First Dates"

Visited for my Mum's birthday: prawns are cooked from frozen, tomato sauce tasted like Heinz soup, Stilton mushrooms weren't really up to scratch. The waiter asked how they were, I told him politely and he discounted them, politely, and double checked the rest of our meal and experience. Lobster ravioli was great, baked salmon penne was good. Interior looked lovely, wine was tasty. £62 for wine and 4 plates.

Excellent event this evening. A 18th birthday and family gathering. The atmosphere was great, the food exceptional, all round a great dinner party. The staff very welcoming and friendly and helpful. Thank you Marco's

Delicious pizza, so nice to get veggie options that aren't the same old kinds everywhere does. Desserts good too. Lovely friendly service, and fun atmosphere for a Sunday night.

Starters were really good main course lasagna was terrible and had to be sent back garlic bread wasn't much better, were not offered the option of ordering a different main course, tables and chairs are really uncomfortable. The waiting staff seemed to ignore us we had one drink the whole meal and we had to ask 3 different people for the bill so we could settle up and leave

Lovely service and lovely staff

Fantastic Italian restaurant. I always enjoy places that have a nice atmosphere, friendly staff and great customer service. Decor is always a big thing I look for and this place has done it very well. Myself and my partner have eaten in the restaurant around 4 times now and each time has been great. Calzone highly recommended! They were happy to box up leftovers to enjoy next day which isn't something I'd usually ask for but... It isn't worth wasting! There's parking just over the road which accommodates many cars and the charge us only £2.40 from 6pm to 8am the next day which is a party by cash, card, or phone.

Very good and 50% off during week for pizza & pasta

Really enjoyed our evening at Marco's, our food was lovely too. Down side drinks are expensive hence only 4 stars

Our party ages ranged from 12 years to 74 years. We each had a delicious meal with top notch service. A very enjoyable evening. Thank you.

Really great meal tonight and excellent service. Thanks all.

Lovely meal before going to the panto

Excellent. Great food. Great service.

It was really busy on the Friday night we were in but there was no waiting to long for food to arrive server's did good job on waiting tables.

Went on Sat 1st October for a joint birthday meal for daughter and I and had family with us…. Traffic made us 20 minutes late but they weren’t in the least bit bothered. Absolutely AMAZING food! Wow!! The flavours were so delicious (I had creamy chicken pasta), and all our party of 9 agreed that their own food was also delicious! I haven’t been for quite a few years - since before they decorated and it’s really nice in there - as are all the staff! Very attentive despite it being busy. Large portions so I was able to bring some home and had the rest for tonight’s tea! Will DEFINITELY be going again. What a lovely lovely evening! Thank you! Claire and Jonathan!

Went to Marcos in a party of 8 on a Sunday for my parents anniversary. Been a while since I have eaten here and the first thing I noticed was the decor of the restaurant which I thought was amazing. Was very light and clean with comfortable furniture which gave a relaxed feel to the evening. The peroni was poured well and I enjoyed my three pints thoroughly. The menu was a good size, not too many dishes and once ordered we did not have to wait too long for the food. We all enjoyed our food and the evening.

The meal we had tonight in Marco's was possibly the best Italian meal we've ever had - and we've eaten a lot - lobster ravioli and beef brisket with papadelli - not the correct names of the meals but you'll get the idea - buy one get one half price was also a bonus - couldn't fault it and the staff were very attentive - will defo be back - thanks to all at Marco's 😀

Always a lovely warm welcome from all the staff and superb food. Definitely recommend and certainly a place to go to again

Beautiful meal to celebrate mum's birthday lovely pizzas and friendly staff will come back again

Easy to book online, great menu and lovely staff

Superb service, food as usual was fantastic. The best Italian in Lancaster

Lovely restaurant and great food.

Family friendly restaurant. Gorgeous food and great customer care.

Food was great, staff were lovely, very friendly. Could just do with some more decor inside to create a more intimate atmosphere. The entrance from outside is so dark its hard to tell if it's open. Seems a shame as it used to look inviting from the outside when you could see in. Just an opinion.

Fantastic menu, average cooking, mediocre service (although the Maitre 'd is trying to educate his team). Nice environment and perfectly pleasant, just a bit of a shame when you order a beer and it is served to your wife (+other minor issues). Maybe I expect too much? Sensibly priced and would go again.

Wow! Absolutely delicious Penne Salmone with broccoli and peas in the sauce too. Never been here before and googled local Italian restaurants in the area and this had the best reviews for food. I had been craving this dish for a few days and I was not disappointed with Marco's offering which was packed with salmon, the broccoli was cooked not too al dente for me which was good. Was a little under seasoned but better to be able to add rather than be too salty. I had the mushrooms stuffed with blue cheese which were piping hot when they arrived. I would have preferred a stronger blue cheese as it was quite subtle however they were still tasty. The garlic bread with tomato and chilli was cooked to perfection and really tasty. It wasn't soggy either in fact one of the best garlic breads I've had and very moorish. The menu is wide with lots to choose from. All in all the food was superb. Our waitress could have been more engaged however we all have down days and I'm sure next time will be better. Will definitely call again with our friends as Marco's is definitely a trendy place to eat Italian.

Had an amazing meal with my beloved and his mini me. The pulled BBQ brisket pizza was the best we have had, the arriabata was fantastic and the service was excellent! Definitely going back soon but for now I am fat and happy

Beautiful food and friendly staff 😊

Very nice place, food was excellent..

You have to visit Marcos if you are visiting Lancaster. I have lived here 36 years and Marcus has always been there.great Italian food

Lovely meal , menu had changed since last time , pre lockdown...I had been looking forward to the chicken livers starter too. They now have burgers on their menu and not all Italian. Lasagne looked like a small portion but was lovely, very filling and as much as I wanted to , couldn't finish it

Excellent as always and really friendly staff

Wonderful meal Wonderful service

Went yesterday with my sister and I have never experienced such poor customer service. We went as a nice treat out before going to the grand theatre but we’re left appalled. Raised a complaint with the cook and this was just dismissed in a huff and a roll of the eyes. Staff members were just plain rude. This used to be my favourite place to eat prior to covid but now it is just a disappointment. They were hardly rushed off their feet as it was only us two in the entire restaurant at 6 pm, we did wonder why it was so quiet at such a peak time but from our experience I am not surprised.

I tried it after looking at the reviews. Great food and good staff. We had pizza and it was very good at a good price. Lots of choice and the food coming out of the kitchen looked good.

Beautiful Evening at Marcos to celebrate my sons 16th. The staff were excellent and could not do enough for us, providing first class service despite it being a busy evening. From the moment we arrived, we were made to feel valued by the friendly staff. The chef even put on a great pizza show for the little ones, such a fun thing to watch. Everything our table of thirteen ordered, went down a treat, it really was all delicious. The pizzas were fresh and perfectly created and the brisket pasta that I had was full of flavour; in fact it was one of best things I’ve ever tasted- highly recommended! Thank you so much for making Henry’s Birthday so special, we will hopefully be back soon, when next visiting family in Lancaster. Well done everyone you all did a great job x

I have been working in this restaurant when the Manager was Simone brother of Salvo Anna husband from Sicily

Lovely food, great Atmosphere and very helpful staff.

What a disappointment. A table booked for 13 and food pre-ordered by our choosing to make things easier on the kitchen. The food was exquisite, served quickly and hot with good portions. Sadly that is as far as the good points go. It was clear from the offing that our party that was mostly made up of children was not welcome. We were left without drinks until we asked more than halfway through the mains and we were blamed for their mistake with our order that we clearly had written up using their spellings and names so as to avoid confusion. The meal was for a 16th birthday the cake was brought out with the sparkling candles already spent , no knife or plates. It was clear we were expected to leave. For a place claiming to be a family restaurant we were made to feel.like utter pariah for having children present. To be clear it was 6pm, prime family time. Needless to say we won't be returning. Only gave 2 stars for the good food as it cannot be denied it was delicious and well priced.

Disappointed after our last visit (2019) which was one of our favourite meals ever. Had takeout this time. Front of house staff failed to acknowledge me on entry and weren't as friendly as you'd expect from this type of establishment. Clearly busy however a lack of manners was poor. Food was disappointing. Pizza Marg seemed overpowered by tomato. Chicken burger a little bland. Pollo Frites nice and garlic and rosemary fries tasted good.

I have been having tea at marcos for years and for the last month I have tryed phoning for a takeaway like I always have, at different times in the evening even as early as 4,30pm before they even open to get the first order and have not been able to buy a single thing for about 4 or 5 weeks, its a shame because I love it and go every birthday, VERY DISAPPOINTED

Had a lovely meal and evening. The staff were very attentive and great tastings food.

A superb restaurant with the perfect combination of great food, lovely staff and a very warm and inviting space- full credit to them for looking after our large group on Thursday evening - a great time was had by all!

Tuna and spaghetti not on the menu but asked if possible and they were really lovely and said yes 😀 great customer service Highley recommend food.

Good very good. Staff over eager to please. To be asked once or twice if everything is ok is acceptable but 8 times in the space of less than 40 mins was ridiculous! If there was something wrong, you would have been clearly informed.

Good food with really pleasant and helpful staff. Overall really good experience.

Food very good,staff very attentive. One annoying thing is the amount of times they ask"is everything ok with your food". I am very sure if it wasn't you tell them.

My trip to Marco's was impromptu, but the staff were very accommodating, finding room for my party without a reservation. The atmosphere is delightful. There is plenty if space between the tables. At no point during our visit did I feel anyone encroached on our space. It's really reassuring to see covid measures in place, without being intrusive. The food was piping hot and is clearly freshly prepared. There's plenty if choice on the menu, but not so much you feel overwhelmed. I guess this contributes to fresh food being served promptly.

We had a good takeaway from here. Pizzas and pasta were all nice, and were ready bang on time and piping hot. Slightly too much seasoning, though.

Really nice and welcoming place

Went with friends after so long of not going out, fantastic food and brilliant service!!

Always a great meal here never disappoints..

Had been looking forward to going here, but I felt it lacked atmosphere. I was expecting more from the inside decor but it was very basic. There was dirty chewing gum on the wooden floor in several places. The menu was very limited (possibly due to covid restrictions) but this was very disappointing especially when I had been told of an extensive menu. The food was OK. Nothing to complain about or write home about. I expected more.

Lovely authentic Italian Restaurant. The food was amazing. We had pasta parcels stuffed with lobster, pasta with slow cooked beef brisket. Both stunning. We also ordered a meat feast pizza which was forgotten. The waiter was so apologetic and knocked it off the bill, although it arrived really quickly. Would definitely recommend Marcos.

Ate here with my kids on Thursday night on a complete whim after a day out at Blackpool and the food was delicious, excellent service as well. Will definitely eat here again if we are ever passing.

Fantastic family-owned restaurant, perfect for late lunch or dinner out in the city.

Best pizza I've had in a very long time. Great quality, couldn't fault it and very much restaurant quality even though delivered.

I love the food at Marco's, they have been a godsend to me over the months of covid. I'm appreciative of the high standard of not only the meals themselves but also the speed and friendly nature of their drivers. The lady who delivered food to me last night and tonight is a great example of that. I tried the rabbit dish tonight after a long time rejecting the idea of eating that particular meat but the meal tonight changed my mind about it.

Great pizza tried as our other pizza resteraunt couldn't supply. We have never gone back marcos top pizzeria 😁

My favourite Italian! Been here a few times and never disappointed! Dining in is delightful with friendly staff, quick service and a lovely atmosphere! If you love Italian you'll love Marco's!! 🥰🥰

Good as always. Reasonably priced, good service, great food. Just a very limited menu at the minute which is a shame but understandable given the current circumstances.

Love the atmosphere of the old place. The food, drink and service is excellent. I can't resist the homemade Timarsu you should try it

Enjoyable food, slightly limited Covid menu but still good. Not too crowded & vegan options available.

Ok. So I was meeting friends and was greeted by a friendly woman when I walked in... Got my table with my friends and ordered a drink... Im a Pepsi Max fan so. No Pepsi max just diet coke... It came and felt a tad flat to be honest. 2nd 1 later was the same. Need to either up the gas or change brand... I ordered mushrooms as a starter. Looking through the menu I spied Mushrooms. The menu reads..... Creamy Garlic Mushrooms, graitinated with blue cheese and breadcrumbs and toasted bread.... Well let me tell you there wasn't a hint of Garlic at all to start with and creamy ??? They were just sitting on the plate dry looking sorry for themselves. I thought these were going to be done in breadcrumbs... Nope came out White. The centre was hollowed out and it was stuffed with breadcrumbs and cheese. When I bit into it... YUK the breadcrumbs were just a spoonfuls of MUSH !! Absolutely horrible, tasteless mush and to be charged £7.50 for 7 Mushrooms on my plate works out at over £1 a mushroom. These were just ordinary size mushrooms by the way... OH And no toasted bread as the menu suggests... Lasagna was next. Looked good but sorry guys again it wasn't great... The taste just wasn't there... Oh and again when you pay £11.75 for the Lasagna everything else is on top. Not even a little salad garnish on the side came with it.. £3.75 for a handful if chips... All in all I certainly wouldn't be back. There was 4 of us and the bill came to a tad short of £119.00. By the way I did complain about the mushrooms but nothing came of it. It was just shrugged off.... So for the prices you charge I expect a lot more for my money. I have had a lot better for half the price. Anyway as mentioned I won't be back and if people want to pay this kind of money for this food then thats their perogative.

We used to really enjoy this place but tonights visit was different, all the staff were great no problems at all but the menu , prices and value for money is shocking in comparison to past visits , won't be returning anytime soon

First time I have been to Marcos , the staff were very courteous and helpful, the food was excellent, the atmosphere was warm and welcoming and to top it off ,the bill was very reasonable. Would definitely recommend a visit.

Good food small portions quite pricey

Went tonight for my 30th birthday family meal was amazing the service was spot 9n and the good was beautiful x

Such an amazing restaurant! The atmosphere is great and has a good buzz, the food is amazing (one of the best Italian meals I've had for a long time) and the prices are great too. Would highly recommend going here, I would also suggest that you book in advance as its very busy on the weekends. Overall a 10/10 experience

Nice atmosphere and great pizza and pasta

Food was lovely, service was good, drink prices are ridiculous!!! £4.80 for two lime and sodas! Tip... Come happy hour, have some tap water and go for a pint elsewhere!

Great food, calzone Al pollo never disappoints

Great service, went for happy hour, good food, reasonably priced

We thaught the food was good ,but the service terrible, waitresses not knowing the menu and waiting 25 mins for drinks already ordered and waiting another 15 mins for food that should of come with main course ,constantly askinging if our drinks were coming ,6 times in all not very good,hence no tip ,realy bad .

My favourite restaurant. Atmosphere is always great, and the kids love it... Pizzas are the best I have had outside of Italy (of course!) and the service is always fantastic.... 🤜🤛

Very friendly, a little noisy, waiters and waitresses at the top, plentiful, very good, I recommend

Excellent food with wonderful service by very pleasant staff

Marco's is a lancaster institution, and has had a lovely rebrand since bouncing back from the floods of 2015. The food (pizzas) was good, but service was slow and the chips were sadly undercooked and hard. The service was somewhat lacking, and the prices were on the expensive side.

Disgusting we booked for 35 and when we got there after 35 minutes we was told they over booked it was a a birthday party so can you imagine what we was like I and all the other 34people will not be going there ever

Amazing food, good portion size. Lovely refurb since reopening, handled our large group seemlessly. Friendly staff

Lovely food my son enjoyed it so much he gave it 10 stars lol! Reason for 4 stars was not the food, it was serving staff. Forgot drinks order twice and my little girls dessert. 3 forgets in 2 hours is below expectations really. Defo could be better.

Fantastic pizza nice family atmosphere

Authentic Italian food, Peroni beer,... And very friendly. The owner is huge

I love Italian food so the place it self is very comfortable and the environment is also pleasent.

Lovely atmosphere and gorgeous food. Portion sizes were very generous 👌

Great Food, excellent portions, friendly service and the pricing wasnt too bad either :)

Food was good. Service left a little to be desired at times. Food didnt come to the table at the same time, one dish which was late was then given to the wrong table. Wrong dessert served additionally.

Service was great. I had lamb shank and it tasted old and reheated, definitely wouldn't order again. Others said food was good, so would return again and try something different.

Food and service excellent but two large noisy groups made conversation difficult

Good atmosphere, food and service. For larger groups, it appears that starters sometimes get overlooked, but our situation was quickly resolved by a) the arrival of the two late starters; and b) a bill reduction - quickly offered and handled very professionally. Overall, recommended as the food was excellent. I would go again!

Fish cooked perfectly..attentive staff.

Food was good staff were friendly very filling

Brilliant bar staff and amazing waiters and waitresses, service was brilliant and very attentive. We where welcomed upon entering and leaving. Amazing experience all round will be back soon, Liam on the bar knows the range of drinks well and suggested a superb gin !

Working in Lancaster just popped in . Good move . Excellent service food fantastic well worth a visit