Marco Pierre White Steak and Alehouse in City of London, Westminster

Very very disappointing. Virgin experience - well it was an experience. A really really bad one. Bought for my birthday by my son and I have not had the heart to tell him how bad it was in every respect. Bad value for money everything had a supplement the only included steak was an 8oz rump. (Bottle of water 5.99) (8.99 service charge) (4.00 cover charge!!). Choice of included in offer very poor Waste of money don’t go

Received the Virgin Experience for the view up the shard and a 3 course meal with a cocktail for this restaurant. We chose the included cocktails, starters and main (rump steak) which were lovely!! Upgraded a few pounds to the chocolate mousse which was also yummy! It was all in all a nice meal but just note you need to pay a non-refundable £10pp to book the table plus £1pp for table cover. This isn’t included in the virgin experience deal :)

We were treated to a lovely two course and cocktail meal by our nieces and nephew and thoroughly enjoyed it. Two gorgeous starters (we went for the smoked salmon with blinis, and the kipper pate) was followed by a tasty beef bourguignon (for me) and...

Spent £190 on dinner for two people for my partners birthday. Everything was very subpar. For this price I do not expect to eat something I could make myself, a lot better. The people in the kitchens are chefs - this is their job. It...

We were bought the deal as a Virgin voucher, 3 courses and a cocktail. You couldn't taste the alcohol in the cocktail, it was like lemonade! The food was average, but would I return to pay for it no way! The waiting staff were very...

I have to say to whole experience was very underwhelming from the moment I arrived, the food and service. Although I had made my reservation through OpenTable and had an email confirmation the staff had no record of my booking. To add to that it definitely felt like the staff did not believe me and made me feel very uncomfortable in front of my guests. The food was pretty standard, but what made it even worse was the staff were so miserable, no smiles and everything felt like an inconvenience.

Great place beautifully styled great team and most importantly absolutely top quality food the wife loved the was you reserve the steak on a hot stone cooked to rate and then finish it off to your own taste. Great cut of meats brilliant seasonings and...

Very good value set meal, would do it again. Waitress very helpful offering advice on the menu. Felt very safe with covid protocol .

Food and service was excellent. The waiter who served our table was very attentive. All compliments to the chef

The service and food at the London Steakhouse were bpth beyond my expectations! Lovely attentive service, delicious cocktails and an amazing steak - what more could you want! We found the 8oz steak more than enough as part of the three course menu, so don't...

So like many of the other reviews we had s voucher to use up. I decided to go a la carte as the set menu did not appeal to both of us. To start with the service was great. Very attentive even though the restaurant...

Had a gift voucher, and most patrons appeared to also. London was very quiet (no long after Covid lockdown, and many still working from home). A warm welcome, and good/safe Covid procedures and practices in place. Good choice of drinks and food, which was delicious....

3rd time at marco,s for lunch and all 3 have been excellent. Great food very good service and nice ambiance. Very smart but not too stuffy . We Used groupons which are good value.

Excellent service. Excellent food. Just a bit of investment in the decor to rejuvenate but appreciate times are tough. Highly recommend

Good food and brilliant service!! Would definitely recommend this fine dining experience to anyone!!

For the price I expected more and they could do with sharpening their knives. I don't get why there are no standard sides, you have to pay even more if you want anything other than steak and sauce

We kindly were gifted this experience. Lovely meal, beautiful setting, steak was exactly as ordered and tasted delicious - clearly well sourced and cooked with knowledge. All other parts of the meal were very good too. The only thing to note is that the Steakhouse...

Everything was very good. The service was excellent and the quality of all the food and steak was good. My only comment is that the food could have been hotter & instead of sauce we were given cold butter. I feel for the high prices...

My husband and I recent visit was superb, although the menu was changed at short notice we found it limited but the manager genti was very helpful and accommodating, he made sure we were looked after and made our evening special as it was our...

Really delicious food. Would have been better if a side had been included with the steak. And the irish coffee was very pricey!

No words apart from excellent could describe the place, service, food, atmosphere, price, everything was top class.

Great service and delicious food. Very attentive staff and a super romantic. Even got a lovely dessert beautifully decorated due to our wedding anniversary

Very good in terms of food. But the service was disappointing. The pressure to have the table for the next customer, even though we still have 45min left for our slot, was awful. But the worst: the bill was sent to our table without us...

Went for lunch and were very well looked after by our waitress Yadira along with the other staff who all pitched in service wise (good teamwork). Food was very tasty and nicely presented. There was a comprehensive wine list, and although we only had the...

I had high expectations of this as it is under the Marco Pierre White title however it really was no better than an average restaurant in any town or city. We did this with Wowcher however my hubbie upgraded to steak and had to order...

Exactly as it says on the tin. Delicious steak, tasty accompaniments. Generous portions. Great quality. Attentive service. Totally satisfied.

We went for lunch at the City venue and were very well looked after by our waitress Yadira along with all the other staff who pitched in serving customers as required (good teamwork). Food was lovely and well presented. There was a comprehensive wine list,...

The ambience is impressive as it is romantic and rustic. The staff were very friendly and accommodating. The food is quite pricey for its taste. The steak was a bit bland and served with only the sauce. All sides are charged extra which I think...

Visited as part of a virgin experience paid for by my daughter. The main course was “just” a steak. All of the vegetable and other side dishes came at an extra cost. It would have been better if this could have been stated clearly when...

Not sure what my expectations were on arrival however left after a brilliant experience overall and would highly recommend. The service was good and helpful it’s a lovely restaurant and our table was quiet and well distanced . Starters were really nice and steaks and...

What a treat, great ambience, staff not forgetting the food. A perfect end to a perfect day, thank you 🙏

Bought as part of virgin experience. Despite 3 course meal being included. Still had to pay over £5 per side, ridiculously priced bottles of wine, and service charge, brought our free meal to £80. Steak was tough as boots, sides small.

We were gifted the Virgin experience for a meal and cocktails and it was a great couple of hours out. The menu had a good variety (although quite a lot of subsidies if you wanted certain foods) and the food was really delicious. Beers expensive...

Went as part of a Virgin Experience Day package. Menu provides tasty dishes to try though cocktails served were very small

Great for special occasions and a date night. The food and service were amazing and a great atmosphere

Just recently had lunch at the London steakhouse. Beautiful restaurant and excellent service but the food was very disappointing. The steak was tough, fries over done, and the side salad was just a few leaves in a bowl coved in balsamic vinegar. Will not be...

The staff welcome and their efficiency was excellent as were the complimentary cocktails. For the starters, the soup was watery and thin while the liver pate lacked seasoning, not helped by the fact that my wife added what she thought was olive oil but it...

Had a wonderful time at the restaurant, staff were friendly and attentive, and the food was exquisite. Will definitely be coming back!

We visited on Thursday lunch, externally it's not very appealing but the welcome made up for it. Food was good, very tasty (croquette were had far to much garlic on them which I did mention), service was very good. I didn't like my cocktail, it...

Highly recommended - food excellent I had beef Wellington and the cocktails were the best I’ve had in a long time. Spotlessly clean and the staff were lovely.

Wow! My dad loves steak my sister does too! I even love eggs, a lot! This is so good. It is amazing!

It was all so lovely and posh - the set "deal" was fairly basic - but we were happy to upgrade. Shame there were no "sides" includeed - as the final bill was far in excees of the original set menue - but quality of...

Due to Covid we had to cancel this dinner twice, so on the third attempt we was successful. The help and assistance from the staff was amazing, and plenty of understanding. The welcome we received was warm and friendly. The table service excellent and attentive....

I went to London Steakhouse to celebrate my birthday and it was a good choice. Food was delicious tough very simple and the ingredients of high quality, the staff extremely professional and caring Off course I'll come again

Birthday celebration meal for my wife - superb food, drink and service - have been a few times and always love this place and would always recommend!!!

We went and the food and service were amazing. It was very quiet due to covid but we had the best time and will definitely be going back.

I mean the food was average but wasn’t worth the bill. Our waiter was nice but we was handed our bill before we even asked for it and then someone brought over a card reader as if they wanted us out? Not the service you’d...

As part of an experience voucher we were very pleasantly surprised. The cocktails were delicious and a made on the day rather than in a container, good small choice. The starters were limited but nonetheless tasty, a little more bread would have been good. The...

teak was very good (although it came out medium well when I asked for med rare- wasn't a problem as I was so hungry). Steak was very tender and flavoursome. Side dishes were great and most of all the service was very friendly!

Good food, excellent service. Staff were friendly and attentive staff without being pushy or intrusive. Recommended.

Best steak I’ve had along with all the other food it was very nice plus 10/10 for service very helpful and kind

Took my girlfriend to the London Steakhouse for birthday celebrations and we were not disappointed - incredible food, incredible service and an all round lovely meal and experience!

Food was lovely, staff were nice nothing was too much trouble, great atmosphere, we went at lunch but had nice eveing feel.

We had a great Time with my Husband . Food was delicious and service excellent. Cocktaile was great at the start. Thank you .

This is a restaurant partner for Virgin Red Letter days for the Steak and trip to the Shard day. I did wonder how you could get a steak in London and trip to the top of the shard for 2 with a cocktail for £49...

Went for lunch on a date day and we found the whole experience at the restaurant to be extremely sub-par. We felt that just because our meal was part of a voucher experience, which has still been paid for, we were treated differently to other...

The food was gorgeous barring burnt sticky pudding. The staff made us feel very welcome though! We had a virgin experience voucher and I was quite worried how we were going to be treated due to this, but everyone was so lovely and welcoming! The...

Really pleasant atmosphere and great food. It was a present from our son and we really appreciated it.

I am writing to inform you of what I classify to be EXCELLENT service. I came to your restaurant Sunday the 4th of October it was new to me as this is not the sort of restaurant me and my partner normally go to. As...

Went with girlfriend for birthday dinner and Had a good time. Food was nice and staff was brilliant.Thanks.

Excellent food and drink. Great atmosphere and service was brilliant. Would visit again when in the area.

We had the set lunch with upgrade (an extra £55). It was all very pleasant, my steak was a bit tough though. The service was excellent.

We recently had a booking with London Steakhouse Co in the City for my partners 24th Birthday. I can honestly say the restaurant was amazing and Emily and Alex in the reservations team helped me book this meal and I cannot thank them enough for...

The service was excellent ! The atmosphere was relaxing, cozy and enjoyable. I would come back with my partner again!

We had late lunch in this restaurant and I can said is a nice place and we have a realy nice Italian and than later french waiter wich give us a nice service. However I not been happy as we had a voucher of a...

We were really impressed by the food and service. Will not hesitate to return and recommend to others!

We booked the all in package, 3 courses, mineral water, cocktail, bottle of wine, sides for 2 people - £131 on a Virgin voucher. I had read some not so good reviews about the rump steak so we upgraded to fillet, so spent around £165...

The ambience, service and meal was just lovely. Even with the Covid restrictions we both thoroughly enjoyed the evening

Went as part of our virgin experience package and it was everything we could have hoped for :) food and service deserve top marks!

The steak was tasteless and I asked for a particular pudding on the menu and was convinced to have what I don't like at all. Not a good experience. A waste of money and time

We had this booked as part of an experience and it was better than expected! Definitely recommend upgrading to the vip package

Nothing memorable Steak chewy Temperature cold of restaurant Decor tired One glass is house red was extortionately priced at £15.50 Was expecting upmarket was extremely disappointed as was expecting more Michelin for myself and guest on my birthday and made an effort to dress up...

Its not all about the money and this was certainly such an occasion. As a venue I completely loved here [again!] and will be back [soon] but I feel a lil ripped with the wine list pricing. Everything else was really great from booking through...

Lovely 3 course meal and cocktail with very good service and quick food from ordering to table celebrating our 1st anniversary.

Amazing food and amazing service, finished off our day in London its a must do from us. Steak was cooked to perfection and the onion rings was to die for the restaurant is nice and romantic and the attention to detail was second to none.

Beef Wellington not available and this I think is the best thing on the menu. Knives for the steak weren’t very sharp either. Served by 3 different waiters, one who wasn’t great at table service and communication. Disappointing visit compared to last time.

The venue is well laid out and intimate. The staff are efficient and courteous.<br /><br />Choose from either the limited set menu at £30 per head or the more expensive &quot;a la carte&quot; menu. Problem is that you have to make that choice when booking; obviously I went for the &quot;a la carte&quot;; menu; that was my first mistake and you will see why later in my review.<br /><br />I ordered the mackerel pate to start and the beef wellington to follow. They had a good selection of Portuguese wines and any one of them would be an excellent accompaniment to the beef wellington.<br /><br />The waiter scuttled off with our orders, then 5 minutes later....<br /><br />First disappointment: &quot;We have none of those wines sir, they&#039;ve all run out&quot;. I chose an Italian Primetivo as an alternative, still delicious albeit more expensive.<br /><br />The waiter scuttled off with my amendment, then 5 minutes later....<br /><br />Second disappointment: &quot;We have no mackerel pate, sir, it&#039;s all run out&quot;. I thought that was a little odd as we were 3 of six patrons in the restaurant. I chose the potted duck pate as an alternative; boy was that a let down. It tasted like processed meat and reminded me of &quot;Mattersons sandwich spread&quot;.<br /><br />The waiter scuttled off with my amendment, then 5 minutes later....<br /><br />Third disappointment: &quot;We have no beef wellington sir, the chef is just preparing it&quot;. I was again forced to choose another alternative; &quot;Rump steak it is then!&quot; I replied through gritted teeth.<br /><br />Basically, I&#039;d ordered the set menu but at the &quot;a la carte&quot; price, if the steak was outstanding I probably would have given four stars but the rump steak from my local gastro pub is a far superior cut of meat; the buttered green vegetables and potato croquettes were nice though.<br /><br />The bill was eye-watering for a below average meal.<br /><br />Don&#039;t even get me started on the miscommunication regarding the price of the 15 year old Havana Club rum!<br /><br />A truly disappointing experience.

Literally the best steak I’ve ever tasted! So nice, and the restaurant and staff were also very lovely too. Really enjoyed our visit there, would definitely recommend and go back!

From arriving to a warm welcome, and the relaxed atmosphere, the staff were all very welcoming, and the steak, wow, was the most amazing steak I’ve had.

From start to finish this restaurant proved to be a class act. We had a set menu for 2 with champagne yet were able to switch things around to suit. Our waitress was called Yadira, she couldn’t do enough for us, was knowledgeable with regard...

The waiter was lovely and happy. Made our joy wonderful, along with the food being lovely and left that place very full! Would for sure come back again

We had an excellent date night at LSH Co last night, plenty of menu choice, food and drink was fabulous and the service, even with covid restrictions and masks, was warm and friendly, plus the overall cost was very reasonable. Would highly recommend to anyone...

We came with voucher, so we had smaller menu but we was fine with this. When we get there starters was different than on webside. Such a shame 😕 starters looks better on web side Also prices for sides was higher than on menu what...

Visited 19/9 so doing this review late. Staff were great, especially our waitress Yadira. Venue was nice. Food was average but would have expected better from Marco Peirre White restaurant. Have had better food at Harvester and TGI Fridays. Steak was tough as old boots...

Nice place and lighting, good service but food and wine was disappointing - especially for the price. Starters were okay but my partners toast was stale, the steak was on the tough side and our puddings left a lot to be desired. My lemon posset...

service was good food made me ill was ill vomiting and funny tummy , visited the shard after and was taken ill an hour after arriving there from the restaurant have been ill since . It was a birthday present to my granddaughter and didnt...

This was a present form our 35th wedding anniversary and it also coincided with my wife's birthday. The meal was excellent, as was the service. All the staff were very friendly and made us feel very welcome.

Came here as part of the virgin experience view from the shard, after a brilliant Experience at the shard this was just disappointing. Our meat wasn't rested properly so bled out on the plate, the meat was also poor quality (chewy & stringy). We had...

As a London steakhouse associated with Marco Pierre - by name or other - I expected the food to be delicious. What a let down it was. The starter did taste like something you would buy from Tesco, not something you would be served at...

Great service! Staff were very friendly and helpful, Steak cooked to perfection! Cocktails were lovey also. Definitely recommend

The food was delicious, the staff was friendly and polite and the restaurant is a perfect blend of fine dining and coziness.

To explain what happened would take too long but due to an error by Virgin Experience our meal experience could have been ruined. Thanks to the persistence and dedication to duty of the manager there, Genti, it was sorted and our meal experience was delightful....

I took my mum to London Steakhouse Co. for a 3 course meal and cocktail purchased through Virgin Experience. The food was amazing and couldn't recommend it more. Only down fall was we had to ask for extra drinks. No waiter actually came over to...

Superb service, great ambience, and the food fantastic. A very enjoyable evening celebrating my partners 40th Birthday. The staff were impressive, and we will be returning.

The staff were very attentive but we experienced three problems. The first was the wine. We ordered the cheapest at £29 per bottle but we were told that this was unavailable and that an alternative wine would be supplied and would be £7 cheaper. However...

We had a absolutely fantastic time and the food was fantastic and the service was very good even though we where very close to the new closing guidelines thanks for all your brilliant help

Cosy, candlelit atmosphere, attentive and friendly staff. The food was tasty but the rump steak was pretty tough which was disappointing as this is a Steakhouse!

Delicious food, great service, lovely atmosphere! This was our second visit. Hope to go again in the near future

We have been to this restaurant on quarter few occasions service food cleansing us 2nd to none staff a wonderful the food is wonderful we come up from Brighton 3 times a year to London and the highlight of our trip is eating in this...

Absolutely delicious meal - wonderfully attentive staff. The main courses were particularly tasty - rump steak, beef bourguignon and fishcake - yummy.