Based on 12 opinions finded in 1 websites
Opinions
Tonight we attempted to order a pizza deal for our family. Pizza deal 1, for four pizzas The calculations were incorrect, therefore I phoned back to question it. I was told that it was because the deal was for 3 toppings only, which was absolutely fine and i amended accordingly. The price was still wrong, despite already phoning. so I phoned back, the response I received was beyond rude, commenting "are you taking the p##s ?" He proceeded to ban us from ordering again in the future. This would have been a simple task to edit the order to ensure we were being charged correctly. This was unbelievable and frankly The customer service was shocking!! The incompetence of some simple manners and mathematics is beyond believable!!!!!
Dan L . 2023-12-23
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Absolutely horrible. We didnt get to eat here as when we arrived the very arrogant man behind counter denied that he had seating space and that was after I had booked online and received confirmation that our table was booked. We might have considered a takeaway but the mans attitude was so appalling we left. On a good note we popped into the Rose and Crown next door just for a drink as we were so furious and had a wonderful meal in a delightful pub with wonderful people.
jainelaine61 . 2023-11-11
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Ordered at 8pm delivered at 9:40pm. Food was luke warm and soggy chips. Won’t be wasting my money there again.
kayleigh601 . 2023-04-01
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Absolutely disgusted with the service today. Went in to order as live close by. Took the order and waited a reasonable time. Then got change of 40p from £10. Checked the on-site menu tv screen 3 times and had been overcharged. Got home and half the order missing. Small children so couldn’t go back so called them. After 12 minutes on the phone no apology said their screens had not updated with the new prices! Said not my fault it’s theirs but they argued with me. Then they said they would bring the chicken round, it had been 15 minutes on phone and 10 walking home so I didn’t want cold food and just refund which they refused! Still no apology. I’ve been a customer for 15 years and will be taking my service else where from now on. It’s also very dusty and dirty with their new build going on so I’ll be reporting to trading standards and environmental health…. Suggest anyone steers clear!
Jenny W . 2022-06-06
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We have ordered from here 3 times, the 1st time in February on the night we moved to our new house and the takeaway was really lovely.2nd tome when friends visited in March and we didn't enjoy the food, it was not very warm, and the massage was a bit of a strange combination of sweet and salty. Today ordered a smallish meal, including a chicken Madras, pilau rice, naan (plain) and a samosa and bhaji starter. The curry itself I'm afraid was inedible, as with the last meal the salt content is RIDICULOUS and meant I could not taste anything else.same problem with the potato side, such a ridiculous amount of salt I couldn't eat it. A shame as the starters were lovely. I won't be ordering again until you sort out whoever, or why you need to add a stupid amount of salt to your food, making it inedible.
9bobbie . 2022-05-08
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The March Tandoori lamb and chicken tikka taste authentically gorgeous and both melt in your mouth. The doner kebab is delicious and bone free!! Everything is fresh, tasty and exceptional quality from the meat, Nan bread and chips through to the salad and sauces. I’m going to work my way through the entire menu and try a full tandoori Indian curry next but have a feeling the pizza, southern fried chicken, burgers and pizzas are equally delicious. This place doesn’t skimp on quality or portions - 10 out of 10 ALL DAY LONG! At long last I’ve found a fabulous hot food takeaway in March that ticks every single box. They have an extensive, delicious take out menu and their munch boxes are the bomb. AND you can order and pay online, plus they even deliver to all of March and surrounding villages and beyond - even as far as Friday Bridge, Manea and Chatteris?! What’s not to love?!
Sarah W . 2021-09-06
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BEST COOKIE DOUGH AROUND! Soooo addictive, can’t stop ordering every week! Absolutely obsessed! Tried so many and no other cookie dough compares! Addy is so lovely too!
Kcs1990 . 2021-02-19
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We have been looking for a decent tandoori around March and finally found one! The food is exceptional just as the customer service. Even my little one could not hold back! 🤣 Thanks guys, we will coming back for sure!
Barnabas V . 2020-09-28
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10/10 excellent food, we got a delivery and the food was piping hot, fresh and tasted great really good value for money by far the best takeaway in March.
Z961CIleannem . 2020-03-14
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Our first order from this place..and it didn't disappoint. The food was plentiful. It looked and tasted delicious...and what was left was eaten today..tasted just as great second time round. Best takeaway I have had for a long time
DEBBIE M . 2018-11-25
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good for picking up supper after night out or for take away. delivery service so we love this . ecletic menu choice with lots of options.Kebabs are delish.
Eileen R . 2018-02-07
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these guys always go that extra mile to offer quality service, any mistake is dealt with imediately. every order is the same quality thanks, will use you always.
trevorgalaxy63 . 2017-12-07
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Hadn't been to the Diana for a few years. Thought we would give it another go. Had a takeaway tonight. Had chicken tikka masala and butter chicken . The chicken in both meals were uneatable. Won't be going again.
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Usually very good, but this visit was very disappointing. Undercooked rice and over cooked chips. Didn't feel I could complain at time as I had my two small grandchildren (2 and 5) with me and did not want to delay their food ☹️☹️
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Takeaway was really tasty. Fantastic Shazlick and onion bargeees crispy and light. Thank you very delicious . Would recommend to everyone it’s the best Indian food in March.
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Always had good food and service but last night we booked a table for 11 people got there only a table for 6 so they wanted to split the party up but in the end asked people to move tables to make room for us (good for us not them ) service very slow , food was very nice as it always is Go to pay as couples what a nightmare then they tried to over charge us Unorganised chaos