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4.2

Based on 505 opinions finded in 2 websites

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Nº 106 in 222 in Fenland

Nº 8 of 14 Indian in Fenland

CUSTOMERS TALK ABOUT DISHES WITH..prawncookedroundpayonioncurrymustlambmeatoldspicychickenrice

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Takeaway was really tasty. Fantastic Shazlick and onion bargeees crispy and light. Thank you very delicious . Would recommend to everyone it’s the best Indian food in March.

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Emma West . 2024-10-06

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Had a takeaway king prawn shazlick yesterday evening. It was fantastic. Really tasty and nice and spicy. Not too hot. Have eaten king prawn shazlick at other Indian restaurants, but none tasted as good as this. Please let me know which chef was on, so when I return for the same King prawn shazlick, I can make sure I order from the same chef. Many thanks. Delicious

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Emma West . 2024-10-06

MORE AT Google

Just had an amazing takeaway could not fault it

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Tracey Darnell . 2024-09-14

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We called in the restaurant and was quiet service excellent, very attentive staff food was superb tasty and good portions.

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Allen I'Anson . 2024-06-05

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Really good Indian food. Bhajis were superb.

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Neil Flear . 2024-05-27

MORE AT Google

Went out for a meal with friends, brilliant service and tasty food.

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ian fuller . 2024-05-24

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We decided to give TSB another try (after a dismal previous visit) thinking that due their advertising campaign they’d upped their game. Welcomed by a really smiling young man. Great start. We noticed the two very young children playing at a table on their own. Thought it a little odd, but not an issue to us. Until the electronic devices ( phone? iPad?) started blasting out. Guys, really! Adults pay expensive babysitters to take a break from that sort of thing. Then I made three “mistakes” in a short space of time. I asked the staff to turn off the noise; I asked if the lamb in the madras was lean and I asked if the cauliflower in the Bhaji was fresh. Noise was silenced (eventually) but we were then subject to frequent and obvious glares from the matriarchal staff member, I was seemingly labelled Mr Grumpy and got a service to match. All food (party of three) was lovely. Except mine. I ordered chicken madras (on recommendation after I asked about the lamb) and the chicken would have made a good Squash ball. Hard and rubbery. And inedible. Madras sauce was excellent though. There won’t be a Next Time for us (Gurkha Spice is far superior and way more popular) but if there was I’d take my own cooked chicken!! If you want your restaurant to be a play room for your young kids, fine. But do you wonder why you are so empty?

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Martin F . 2024-04-03

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Delivery Nan breads not freshly made and from a packet! for the second time, thought it maybe a shortage the first time and let it go but again received pre baked nan breads, not good enough, foods always good but their standards are slipping .

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Andrew Welbourne . 2024-03-23

MORE AT Google

Great little curry house. Went there as staging locally for my evening meal. So good I'm going back in this evening.

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Robert WInstanley . 2024-03-21

MORE AT Google

Nice food in a pleasant atmosphere and good service.

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Graham Wrenn . 2024-03-08

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Great food and service. Only issue was that we were the only ones in there, albeit, it was a wednesday night.

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Paul Windass . 2024-02-10

MORE AT Google

A great surprise. Looking for somewhere to eat on a Tusday night, and decided to eat here. Very friendly staff and the service was first rate. I ate a lamb rogon gosh . The spice mixture danced on my palate, leaving alovely cocktail of tastes. The pilau rice was cooked to perfection, and the naan we shared was so good. My partner had a chicken shaslik. Again this was lovely. Well worth a visit

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DorsetWhite . 2024-02-08

MORE AT TripAdvisor

Overall the food was really tasty, it’s about a spice level lower than curries of the same name elsewhere. So if you like heat make sure to let them know. Delivery estimate in UberEats was off by about 30mins, but to be fair when I asked for an update they gave an accurate time.

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Oliver Whear . 2024-01-14

MORE AT Google

A Thursday night in January, my 70th birthday, and I was in March with my grown up children following a funeral earlier that day. Unfortunately our first choice of restaurant (as recommended by my brother) was fully booked so we came to the Spice Bank. My son is vegetarian and doesn't drink, so asked for a pint of no-alcohol Cobra. When the 660ml bottle arrived, we soon saw it was the standard 4.5%, so he switched to water and my daughter and I shared the lager. Next problem: no vegetarian menu whatsoever, so we choose a selection from the starters and sides menu together with a couple of pilau rice and a naan. The onion bhajis were cricket ball sized and ok, a little stodgy in places, and the vegetable samosas were good. The rest were various potato dishes, not particularly well spiced. Last problem - no heating. Man it was cold in there, only us and one other table. Would I visit again? No.

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Carol Henson . 2024-01-07

MORE AT Google

Our first visit to eat in, after many good takeaways and we were not disappointed, great food and friendly service

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Dave Royal . 2024-01-07

MORE AT Google

Fast delivery with a smile. Brilliant food, tasty and lots of choices to choose from. Will definitely use again.

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Richard H . 2023-12-24

MORE AT TripAdvisor

Great food which was piping hot, freshly cooked and served with a smile. Had the Garlic Chilli Chicken. Well recommended.

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Penelope H . 2023-12-19

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Service was terrible, we booked but no table was reserved, luckily we got a table given the town was very busy with switching on the lights. They didn’t ask if we wanted poppadoms and sauce, they just gave it and then charged £8.40. Roti and the naan bread was raw inside. Meat was as tough as the soles of shoes. Spent over £100 for a disgusting meal. They didn’t even offer a dessert menu. Will not recommend the place to anyone.

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Deborah C . 2023-11-25

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Ordered through uber, spice bank accepted the order. After an hour of waiting they said they accidentally accepted the order and we would have to get a refund which takes 5 days. Very rude on the phone. Absolutely disgracful customer service.

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inkybinky schpinky . 2023-10-28

MORE AT Google

Lovely meal and friendly service.

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Christine Finnie . 2023-10-11

MORE AT Google

Came here for dinner last, there was a big group of us which I understand can be a struggle but the food was so below standard, didn’t taste authentic at all. Menu is full of spelling mistakes with no description of the food. One of our friends found a fly in her curry. When paying, the manager was very accusatory when asking everyone how many beers they had, then tried to charge us for £40 worth of beer we never had. Would not recommend nor go back.

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Lauren . 2023-09-24

MORE AT Google

Food was good for me because I like spicy foods, it's was hotter than I've had in other restaurants for the same dish. The only disappointment for me, was the carpet in there was disgusting, my shoes were sticking to it, and it really needs sorting from a first impressions point of view.

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Mark Shinn . 2023-09-03

MORE AT Google

Second visit & really enjoyed again, would recommend to anyone who's visiting March & likes Indian cuisine

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Linda Elderton . 2023-07-27

MORE AT Google

Lovely traditional Indian meal. Quiet and relaxing atmosphere. Reasonable priced quality food, the usual great tasting Cobra beer but pricey now.

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Nick Harvey . 2023-07-09

MORE AT Google

The food and service are excellent. Very friendly, willing to help and an enjoyable experience. The decor is a little dated and the fact that there are delivery pickups constantly detracts a little from the overall experience.

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Peter Ward . 2023-06-14

MORE AT Google

Excellent food, great service and decent value, highly recommend!

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Alan Pritchard . 2023-03-11

MORE AT Google

Great service,reasonable prices lovely interior design.

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Mohammed “Eastern Promise” . 2023-02-13

MORE AT Google

Food and service incredible. Highly recommend.

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John Mccaw . 2022-11-05

MORE AT Google

Great service with friendly attentive staff, good food and nice atmosphere. Will go again and would recommend.

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Nick Mathieson . 2022-10-27

MORE AT Google

Absolute shower. Ordered. Paid. Confirmed. Two hours later still not arrived. Phone and they said no order placed. We'll, you took my money.....never again. You've lost another customer

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Shaun Atkinson MCIOF . 2022-10-08

MORE AT Google

I picked up a curry for takeout. There was a dead spider in the rice. The curry didn't taste of anything. Bhajis didn't taste fresh, and did not maintain any shape, they were just a mess in the bag. All round terrible meal and I won't be going there again.

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Ben Nuttall . 2022-09-13

MORE AT Google

staff were friendly food was really nice the only thing for me is the plates weren't warm enough . hot food on cold plates NO .I tipped anyway I enjoyed what i had

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Andrew Bridger . 2022-09-10

MORE AT Google

Bad experience here, very friendly staff though

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Rob Jones . 2022-09-07

MORE AT Google

Nice friendly staff, good food, recommended

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Nick Holmes . 2022-08-28

MORE AT Google

First time eating at the restaurant as we are regular visitors to march the food was delicious staff very attentive friendly & welcoming will definitely be eating here again

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Karen Holmes . 2022-08-28

MORE AT Google

Terrible experience. A bit like a carry on film, so we did end up laughing our way through the meal … until the bill came and it was 125 pounds for 6 of us, and we barely ate anything as it was uneditable (and we had one glass of wine and the rest soft drinks) Along with the currys being ridiculously too sweet for any of us to eat (we ordered the Tikka Massala, Lamb Massala and Korma of the feast menu) We had found some straw and a bit of hair in one of the currys, and a used chunk of lemon in the Korma. We gave our feedback throughout the meal, and spoke with the waitress at the end, as well as what we believe to be the manager. The waitress wasn’t too fussed, and said she would pass on the feedback (which we know she didn’t) and the manager was angry at us for saying anything. I did say I was going to write a review, to which he didn’t seem overly fussed! Shame. It was for my Mums birthday, and although we had a laugh because what else can you do - we did also leave feeling disappointed and frustrated that they didn’t care about our experience or the food they served us 😞 We wouldn’t return.

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Samantha George . 2022-08-26

MORE AT Google

Very tasty food, large portions and friendly staff. Thoroughly enjoyed our visit, would highly recommended.

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Diane Lander . 2022-08-25

MORE AT Google

Superb food with great staff in an otherwise struggling town

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David Paton . 2022-07-06

MORE AT Google

Great place to eat. Food was fantastic. Staff great with knowledge of dishes. We have allergies and they knew exactly what we could and couldn't eat. Choice was extensive.

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Teresa Stiles . 2022-06-03

MORE AT Google

Great for son's and mother in law milk allergy and friendly and approachable staff. Amiee and the manager in particular was amazing 👏

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Carl Ransome . 2022-05-28

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Tandoori prawns inedible due to a nasty chemical taste. Hope we don’t hear from them again. Other main ok but very bland. Menu was so error-strewn and lacking in information that it was hard to choose a dish. Then to cap a really poor experience, we were charged £4.50 for two tap waters! Only saving graces were a friendly waitress (not the rude man who I assume was the manager) and the nice old building. However, sadly, this was comfortably the worst Indian (and one of the worst restaurants) I’ve encountered.

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Oliver Birtill . 2022-05-20

MORE AT Google

Not bad for a small town like March...there were lots of food on our table and everyone was satisfied 🤷🏼‍♀️I personally had sagwala paneer (was good) and tandoori king prawns (a bit dry, so wasn't very happy)

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World traveller . 2022-04-17

MORE AT Google

Good food but service is a bit all over the place manager all over the place

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James Mitchell . 2022-04-16

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First time of ordering from here . Got home the onion bhajis were disgusting 🤢 like rock cakes had to throw them away . My chicken tikka Marsala was so thick and tasteless. Avoid

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marian Whistler Burgess . 2022-03-26

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Amazing food served in a very welcoming family environment.

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Ian Atkinson . 2022-02-12

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Excellent food and great service

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Gavin Wales . 2022-02-03

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I attended this restaurant as a group of 14, I did think there may be a problem when 1 person received their bread first and had to wait for the main, but this was soon rectified. I throughly enjoyed my meal here. The prawn starter was heavenly and my main course was sustainable and very tasty. The staff were attentive too. I would recommend this resturant

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yung_kid kid . 2022-01-28

MORE AT Google

Good food, nice place, friendly staff, exactly what we need in march a nice sit in Indian

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Chris Law . 2022-01-15

MORE AT Google

Highly recommended if you want a good curry. I can recommend the Chicken Sag..amazing.

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Steven Martin . 2021-12-27

MORE AT Google

Just the best Indian restaurant. Great service and beautiful food

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ann alcock . 2021-12-14

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Extremely pricey for the quality of the food. I expected to be able to tell difference with meals but they just all tasted the same . Seem to lack the punch of other Indian cuisine I've ordered locally for less.

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Benedict Sequerah-salmon . 2021-11-25

MORE AT Google

Naan still doughy undercooked, food is rubbish, 9 people in our group everyone complained no one finished a meal. AVOID

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john hall . 2021-11-23

MORE AT Google

Great food, very friendly staff.

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Stuart Wood . 2021-10-31

MORE AT Google

It was very busy night . Staff were busy with takeout. Food was really good specially a chicken achir . Need to improve service. Recommend to everyone for tasty food .

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Q9337GVmohammeds . 2021-10-18

MORE AT TripAdvisor

Our Telephoned Order to The Spice Bank in March, Cambridgeshire was promised for a 45-60 minute delivery, but (after a ‘chase-up’ telephone call) took nearly Two hours! and then one of our dishes (the Curry Sauce for a Prawn Biryani) was missing!When we telephoned to enquire about the lateness of our delivery, we were not offered any apologies, but were simply told we could cancel if we wanted to, some 90 minutes after ordering.Our original order was taken by someone who didn’t sound as though they knew what they were doing and the whole experience was not a pleasurable one and I therefore cannot recommend this establishment at all. Even the food (when it was eventually delivered) left a lot to be desired, with the Chicken Madras far too hot to even eat. At a cost of £51.70 for a meal for 4, This was hardly ‘value for money’ (especially when one of our paid for dishes was missing from our order!). We will not be using their services again.3/10

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DrewClayden . 2021-10-17

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DO NOT EAT FROM THIS PLACE!!!If I could’ve left it zero stars I would’ve done it was absolutely a waste of money do not spend your hard earned cash here for starters looks like they were cooked in a microwave my chicken take a starter look like it was as bouncy as the squash for the staff were rude I spoke to you disrespectfully I spoke to the staff are even worse

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Kelly Scott . 2021-10-17

MORE AT Google

Overpriced undercooked rude stuff grubby inside rip-off

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Kelly Leggy . 2021-10-17

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Door man was angry and rude. Food that was ment to be chargrilled was wet and looked microwaved

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Peter Hasler . 2021-10-17

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Visited last night and I don’t know what has happened //as it has been fair on previous visits. But last night the service was atrocious and the food inedible my advice is to stay well clear until they sort out whatever their issues are,

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susie-jo431 . 2021-10-10

MORE AT TripAdvisor

they took our order and advised us which one best ie I wanted curry and they advised not to have the hot one which as it turned out was very good advice

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rayjack02 . 2021-09-25

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There was a generous serving of popadoms which were light and crunchy and well complemented with a tray of pickle, chutney and fresh onion. Starters were nice, we had paneer and bhajee. The paneer was tasty and well presented. Main courses were fresh with really good vegetables, and the paneer shashlik was excellent. Naan breads were hot and fluffy. Service was attentive and pleasant.

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Clare E Carmichael . 2021-09-23

MORE AT Google

Never again, worst Indian food I've ever tasted and I've eaten it all over Europe.

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Rab Sneddon . 2021-09-05

MORE AT Google

I booked a table for 14 of us to celebrate my partners birthday and what an amazing night we all had! The staff were so accommodating and kind, our meal was incredibly delicious and we could not fault it! I will definitely recommend The spice bank to all of my friends! Thanks again! X

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Y5125SGdaniellem . 2021-08-22

MORE AT TripAdvisor

Good food but hard on the toilet tho

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big boy . 2021-08-21

MORE AT Google

Had to collect as delivery failed to turn up, on collection food was in a cool box in restaurant on floor waiting to be delivered. When finally got food home, rice was burnt and chicken was rubbery, so not at all enjoyable.

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Jill Hughes . 2021-08-21

MORE AT Google

Staff great as was the Cobra. Lamb Khori curry and sides were fine with nice fresh herbs and spices as was the prawn starter but the roti wasn't so good. But not greasy at all. I'd go back though, very tasty.

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Gary Sawyer . 2021-08-20

MORE AT Google

We booked for a Friday night, probably not the best night to chose this restaurant - extremely busy with takeaways, so staff rushed off their feet. Extensive menu and considering amount of takeaway orders they were dealing with, service was OK

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tony B . 2021-06-29

MORE AT TripAdvisor

Omg love this place, we order nearly every week... just a shame they don't deliver to Turves!!

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Sheylene Earl . 2021-06-19

MORE AT Google

Delicious food, served hot, friendly staff

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Debbie Kweder . 2021-06-13

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We used to eat in alot,but after a couple of deliverys that failed to satisfy,we will not be returning,, king prawn biriayni had no king prawn, and was just spicy rice for £11.95 im not impressed,twice a lamb dish turned up as chicken,,,we like to have a starter,that was ok,,i called the spice bank, 2 days later to express my disapointment as normally they are very polite only to be told that ,,,your hungry and wanting a free meal!! After spending hundreds of pounds over the past few years ,i was utterly offended,,!!looks like the spice bank has really gone down hill....

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JodieB1298 . 2021-06-07

MORE AT TripAdvisor

Fast delivery, reasonable prices for a good product.

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Оксана Гончарова . 2021-04-29

MORE AT Google

It took an hour and 10 mins to get to me but it was worth the wait best korma iv ever had and nice big portions

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Ainsley Strangward . 2021-04-18

MORE AT Google

Fantastic service, great food & sensibly priced. My usual indian is closed at the moment so needed to try this one . Very happy with the service. Glen

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glenj372 . 2021-03-16

MORE AT TripAdvisor

Fantastic food, best Indian food in the area.

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John farrar . 2021-02-11

MORE AT Google

Over charged and bland curry precooked chicken (dry) wouldn’t be in a rush to go back

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charlie cooper . 2021-02-07

MORE AT Google

Lovely food and great service I am looking forward to going back after lockdown but the takeaway food is tops.

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c mccabe . 2021-01-18

MORE AT Google

I've been using the spice bank on and off for the last 8 years since they first opened. I can say the the food is cooked fresh, and full of flavour and the meat is cut with generous size portions. The sauce is not swimming in oil like some curry houses that I won't mention where I live in Wisbech. The food is a very high standard and obviously very good. I highly recommend this place especially if you live in Wisbech and surrounding areas its well worth travelling for. My only complaint is that they need to open another spice bank in Wisbech so I don't have to travel!!! I may add that my daughter is a very fussy eater and has high standards in whatever she eats and she loved the food and would use only the spice bank for a curry.

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Tim Pearce . 2021-01-10

MORE AT Google

We have used the spice bank on many occasions in the past .... we anticipated a busy night tonight so phoned in our order yesterday with a 2 hour delivery slot. However the spice bank failed to deliver. We phoned to query the order and were told it may be a further 2 hours!!! Never again.... We have lost all faith with the spice bank.... only order a takeaway if you want to be let down and end up eating beans on toast !!

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TedandMo . 2020-12-31

MORE AT TripAdvisor

Was nice food. Fast service but after 50 quid we was bit disappointed that the table next to us got offered a free drink and we never. Locals place. Not for the passing by folks

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Steven Lockyer . 2020-10-24

MORE AT Google

Had a take away gotta say superb guys korma madras pana cota rice nans all pukka... Best ruby ive had since living in march.⭐⭐⭐⭐⭐💯

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piscator p . 2020-09-28

MORE AT Google

Very good food, and excellent service, a safe environment in the covid days.

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Mike Sams . 2020-09-27

MORE AT Google

Our regular never fails good food good service good company

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Paul Pankhurst . 2020-09-15

MORE AT Google

We loved our meal at Spice Bank,so much so we will be returning for another night out this week,lovely food and the complimentry drink was a nice gesture.thanks guys we will see you soon

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JodieB1298 . 2020-09-01

MORE AT TripAdvisor

Served me chicken in my vegan chick pea starter after telling them I was vegan 3 times. My mates took the piss because I said vegan repeatedly. Then instead of an apology they offered me a replacement

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6336shane . 2020-08-18

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Went to the Spice bank for the first time since the start of the coronavirus and am sad to say I was not impressed .When we arrived we were not asked for contact details which I later found out was something they should have done . When looking at the menu we noted prices have increased but as we were using the eat out scheme it was not an issue but would be in the future if we returned .The starters were ok but we were not impressed with the mains which only have four chunks of meat but lots of onion .The drinks were more like standard supermarket Cola and were charged at £5 for two which I found strange as they are meant to be 50% off .I did not make a fuss because we used the scheme and it was only £20 for the two of us but I will be reluctant to go again in the future .

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KevinH534 . 2020-08-12

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Food lovely as usual, service felt a bit rushed tonight although wasn't busy and I had to mention government 50% subsidy to get the discount. Overall still my favourite Indian in March.

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Robert Berry . 2020-08-03

MORE AT Google

Best Indian food anywhere in the country

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Matthew Allen . 2020-07-24

MORE AT Google

Genuinely one of the best Indians we have had. All the classics done really well and one of the best peshwari nans going.

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Matthew Abbott . 2020-07-19

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We had a home delivery from The Spice Bank, and must say it was truly amazing!! We all enjoyed our food!! I had the veggie korma, it was so tasty. Every mouthful was delicious!! Would recommend highly to anyone. I'm sure you wont be disappointed!! It's not cheap but worth it!!

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813jeza . 2020-06-16

MORE AT TripAdvisor

Absolutely lovely food. Very tasty and so fresh. Would definitely recommend

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Lisa Cox . 2020-04-10

MORE AT Google

Have now visited on 4 occasions. Each time we had the set menu, which has always been very good, the chef is always happy to amend the ingredients to your exact liking. To be honest overall this is probably the best Indian restaurant in the area.

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wfoster_12 . 2020-03-01

MORE AT TripAdvisor

Friendly service and good food!

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Jason Rowlands . 2020-02-03

MORE AT Google

Very nice, clean restaurant and great food. Naan bread is epic

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Stuart Davies . 2020-02-01

MORE AT Google

Ate there last night, every dish we had was excellent, I highly recommend the Fotka. Staff were lovely and helpful. No table cloths gives it a slight cafe feel rather than a nice sit down restaurant but the food is what I’ve come for and it was defo worth it. Just need to convince them to deliver to turves now!

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26Shey . 2020-01-04

MORE AT TripAdvisor

My mum ordered the food from here and it tasted horrible, I asked my mum for a refund, but she said no, I also checked the reviews on here as well. I mean who would go to a Restaurant with a 4 Star Rating, the food is undercooked, zero percent of aroma and no spice.

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C7815LTkarans . 2020-01-03

MORE AT TripAdvisor

We enjoyed everything that was served. Nice and spicy and very tasty. Service was good and staff very friendly.

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Delighted111 . 2019-12-29

MORE AT TripAdvisor

A recent dinner at The Spice Bank fell slightly short of expectations. Our group of four arrived early for our reserved time slot but as there were free tables, we were seated. There was a short delay as waiters seemed incapable of even finding menus for us, which was a wobbly start. We were then asked to order starters but we had to remind the waiter multiple occasions to take our order for the main courses which was somewhat laughable. The dips with the poppadoms were unconventional, the mango chutney in particular had a bizarre aftertaste and was exceptionally runny. The food was neither good nor bad but the service was what really let it down. The young waiters seemed to be literally juggling our dishes and performing weird balancing acts by asking us to place the cutlery sideways on their wonky stacks of crockery. It all seemed a bit of a joke!

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thetravellingkathryn . 2019-12-22

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Went for a pre Christmas family meal and had booked a table . We turned up slightly early and were surprised to find empty tables although had been advised that there were none available at 7. Service bordered on Fawlty Towers with the initial introduction being sprayed across the table, there was then a shortage of menus, the waiter was not able to take fhe full order (as they were busy) so took starters and said he would come come back for mains which took a further 3 requests to be satisfied. Then there was some weird cleaning ritual where the table was cleaned with a damp cloth (obviously no table clothes) between courses to the rather amusing plate juggling by totally inexperienced waiting staff. Food wise to be honest after the initial saliva spraying at introduction I was immediately biased and on my own would have departed immediately but my dinner companions seemed to enjoy their food I thought mine was slightly under spiced and the tandoori mixed grill well over cooked. For me i have closed my account with this particular Bank.

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ward27342 . 2019-12-21

MORE AT TripAdvisor

It was busy Saturday night .excellent food , service was slow. Doesn't bother us .set meal for two £26.95 ,was good value .recommended.

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Roney12334 . 2019-12-08

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Good service and excellent food . Recommended to everyone.

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Shahin Ahmed . 2019-12-08

MORE AT Google

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Indian
outdoor_seating_220940takeaway_220940delivery_220940

Lovely little tandoori place. Great service from Lovely people. Food was amazing. Can't wait to visit again. Absolute bargain price too 👌

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3.9

1086 Opinions

location-icon70 Dartford Rd
Indian
outdoor_seating_179411takeaway_179411delivery_179411

I moved to March in August, I've tried several Indians in March and this is by the worst out of the 3 I've tried. The curry's were way too salty. The oil sitting on top of one of the currys is the worst I've ever seen from a takeaway. The mango chutney and mint sauce have been watered down considerably and this is obvious when tasting. The portion of chicken in the chicken tikka masala was small. We will not be going back. They are evidently trying to cut corners to save money, the other reviews on Trustpilot as 100% correct on how poor this place is.