Maplewood Restaurant in St. Helens

We had a takeaway that we’ve had a couple of times before and also had before to dine in as well. The mixed hors deuvre combination was poor, prawn toast very dark thin and dry, spare ribs were tiny, crispy wan ton was all crisp no filling, chicken satay dry and about a spoonful of crispy seaweed. Spring rolls and sweetcorn parcels ok. We had the steak chow mein with crispy noodles, it tasted ok but an unusually small portion. The plastic carton is normally the deeper one but not this time it was small. At £30 for a takeaway starter to share and main meal to share was expensive and very disappointing. Hope it was just a one off because it’s normally good and as the only Chinese restaurant in Widnes we are a sought of captive audience. Next time for a couple of quid more per dish we’ll go to Mr Lau’s Warrington.

Been a few times now and its always been top quality, the food is amazing and the service is even better. Its a tad pricey, but who cares when its so good. I would recommend the banquet for £35pp, great value for money and absolutely delicious

I couldn’t believe how busy this restaurant was. Unfortunately I can honestly say service was very good but the crispy chilli beef came out dry not saucy and very tough fatty beef. They replaced with a chicken curry again chicken rubbery . Will not recommend honestly. Disappointing.

This restaurant was recommended to us by a couple of people and we thought we would give it a go. The restaurant is well laid out and the staff are superb , a lot of other local Restaurants could learn a thing or two from the way the service is conducted here. Plenty to choose from the menu no issues there , the portion size was good , food in general was OK but disappointed with the protein , my chicken reminded me of processed chicken not fresh chicken , the wife had the same issue with her steak, the accompaniments were good especially the noodles with bean sprouts. Overall very satisfied with the service but let down by the food quality and the price charged.

We used to be regular visitors to the Maplewood but we haven’t been for over a year as we felt the staff were not as friendly and the food wasn’t as good as it used to be . However after last nights visit I will definitely be a regular here again . The service was fantastic and the food was excellent. Loved it .

Excellent as always Staff are friendly and polite Food is absolutely the best The theme of the room gives a wonderful ambience Everywhere clean Some say a little pricey but you get what you pay for and that to us is top quality food Definitely recommend our favourite treat

Friendly staff and welcome. Sat and left browsing the menu in the bar area with a drink. Shortly after our order was taken and then we were taken through to the dining area. The staff were very helpful and friendly. There was lots.of choice on the menu and when the food came it was beautifully cooked and served well. They even have quite a good pudding selection for a chinese.

You can’t go wrong here. An excellent Chinese restaurant. Familiar dishes on a large menu in a nice large restaurant with great service. Very reasonably priced too.

We come here several times a year, usually to celebrate a family birthday. The food is always to a high standard and the menu is extensive with something for everyone. Sue and the rest of the staff are always friendly and efficient and the service is impeccable. We will be back!

Amazing food and unbelievable service. Perfect place for the whole family. I come here for my birthday every year.

Food portions were very tiny and super expensive, £6 for a tiny frozen ice cream, and £6 for 4 tiny spring roll, sweetcorn was smaller than your finger, chicken was like rubber, staff were very nice to be honest. Would not go there ever again.

Went today for the first time food was absolutely beautiful staff was amazing couldn't do enough for you will definitely return.

Absolutely love this place, gorgeous food and wonderfully friendly staff who go the extra mile to make your visit enjoyable. Sue and team made us feel very welcome, as always we will return again and again. Thank you all 😀😀😀

Thanks for a fantastic birthday meal with the family, sue you was great from start to Finish, excellent service, we all had a great night.

We had a lovely meal here this evening. Service was great and the staff were very attentive. Sue one of the waitresses asked us if we were here for a special occasion and one of my friends happened to say it was my birthday. Sue then appeared with a cake with a candle and a sparkler. It was such a lovely surprise/gesture. Thank you so much!

There’s nowhere comes close to this place, the service is the best and the food is even better! We had the banquet and everything (as always) was top notch! We always eat here when we’re in the area.

Absolutely love this chinese.the food is amazing always pippin hot great portions the service from the staff is excellent

This is the best Chinese restaurant around. A firm family favourite as it suits all age groups. Very comfortable, delicious food and slick service. Staff are so friendly and professional and the restaurant is spotless. We always get the banquet which at £32 per head is great value for the quality and quantity you get. Would like more seaweed with starter platter though please 😂Thank you Maplewood. Xx

Went here for my wife's birthday and we had the banquet for 32 each and it was very nice indeed we had soup and crackers then a plate of different starters which was nice apart from the very small portion of seaweed which should of been more then we had the duck which was lovely then the fillet steak in Cantonese sauce which is lovely and we had sweet and sour chicken with rice, the portions were a good size and the service was good but please just more seaweed on the platter 😁. I would highly recommend this place.

Saturday night family banquet. I understand that weekends are busy, however people were literally crammed in. My wife had to ask people to move their chairs which they did very grumpily and to be honest I don't blame them. The service was good and polite however the food on this occasion was a let down. Fillet steak so tough it was inedible, overcooked. Sweet and sour pork was exactly the same, pork Ribs were tasteless apart from tasting of fat. Apart from the soup and the sizzlers all the dishes served were luke warm. Had this been my first visit I would never return, however it has been so much better on previous visits.

It’s been a long time since we dined at Maplewood. We ate there on Sunday 22/1/23 for our 57th Wedding Anniversary and the only complaint is my stomach wasn’t big enough to eat the lovely food.

I was so happy to get to spend my birthday at The Maplewood which has and will always be my favourite restaurant as the food and service are second to none. It gets better every time I go which I didn’t think was possible. You...

Fantastic food! ordered a takeaway for 6 people, it was ready on time and the quality was worth the 20 min drive to collect. Everyone loved the food, especially the fillet steak dish. Shame our local Chinese is not this good 🙁

Can’t fault the Maplewood. Been coming here as a regular for over. 20 years now. Food is always consistently lovely. Rarely have a fault and staff ( Sue, Tommy, Henry & Phil to name a few) will go above and beyond to please. I don’t...

This is the best Chinese restaurant around..fantastic choices if you are gluten free. We have never had a bad meal here over the past 20 plus years Service is amazing

We had a great time as Maplewood tonight! Sue our host made the night and it was a great service as always - will always recommend the Maplewood for amazing food and great service.

Only gave one because cant give minus5 tried to book a table was met with an attitude and when my party of 6 was unable to accommodate their ridiculous time of 5pm due to work they slammed phone down I have been here before and...

When we first arrived they took our drinks order in the bar area as well as giving us the food menu in which they come back and took our order. 5 minutes later we was seated at a table with the starter. All the food...

Had a fantastic meal/banquet here. Friendly staff, excellent food and great atmosphere. Staff allowed us plenty of time inbetween courses and the Tiger beer was a great pint.

Second time I have been to this restaurant in the past few months. Service is amazing, management should be proud of their staff as everyone is very professional and friendly. Well done. Service is great too. Lovely food too.

Arrived here for a birthday meal. The staff are very friendly and welcoming. They take your drink order in bar area, leave a menu on return with drinks they take your order. Minutes later you are seated at a table with your starter. The restaurant...

We have been coming here for over 20 years but prior to lockdown had stopped going as we felt the service and the food quality was not as good . We were really pleased that on our visit last night it seemed to be the...

Had a lovely family meal for our 13 year old. It was his first "banquet" and he loved it. The staff were lovely and made him feel special. One of the staff even chased us in to the car park to return £20 of the...

Have always visited this restaurant, it is a massive family favourite and we’re always eager to return. This was our first time back since a few members of our family have become vegetarian and so we tried the vegetarian banquet which was great! It was...

the staff and food were amazing. We had to delay for 2 weeks and they were very understanding. We had the banquet, the duck in orange sauce was my favourite, with the beef on the sizzler with red wine w which was also amazing. Every...

Haven’t been to the restaurant in ages and the quality of the food and service is still A1. The place is lovely and clean and the staff still working safely which shows not only are they thinking about their business but the safety of their...

Been coming here for many years and always get welcomed! Sue is always so welcoming and since this was our first meal out since before covid, we all felt very safe and very full! Thank you so much and cannot wait for our next visit!...

They were happy to take our money for the meal and copious amounts of drinks for my mums Mother’s Day meal but point blankly refused to provide us with my mothers favourite desert banana fritters as the ‘kitchen was shut’ and the new manager did...

Excellent as always - never disappoints. Superb food and excellent friendly service. The fillet steak dishes are superb

Far to many people booked in, bodies everywhere and after waiting forever for our meal they only brought 4 out of the 5 mains ordered so I didn’t get a meal, as they were so busy I couldn’t get anyones attention and finally I was...

Went here with my wife for our anniversary and realy enjoyed the food and service was good, yes it looks expensive but you get good sized portions i will defo go back again.

This is definitely a traditional Chinese restaurant great welcome and service Very traditional decor We went to the Christmas banquet Really good portions Really great tasting food Definitely recommend

Been a while since visited maplewood. Having promised ourselves many time we actually went today and what a fantastic experience. Food was excellent and everyone so friendly

Me and my partner always come for a meal here every few weeks. The food is amazing and the service is brilliant. We love Sue the server who always has and amazing smile and presence about her. 5 star Chinese unreal food, served with a...

Brief review, family of 5 ordered 4 lots of appetisers definitely not worth £42, bland is the word, mains small portions and bland, cheap soft stringy chicken and tough slices of beef, good points, decor and service but food is dated and needs to be...

A great evening for the family celebrating a birthday . Food really great and enjoyed by us all .great menus and five of us are gluten free which offered great choice .staff and service excellent .thank you sue and Ian who organised our night ,every...

What can I say, I have been blown away with the fabulous food and fantastic staff at this family run restaurant. I went with my 6 friends for a get together meal. We had 3 courses and I enjoyed every morsel. The staff were very...

Fantastic food & excellent service as usual. Very busy restaurant but not a single fault. Attention to detail is spot on.

It was the first time myself and my husband had visited Maplewood after a long time of wanting to go. The meal did not disappoint atall. We had the Scallop banquet and though it is expensive it was worth every penny. It was the nicest...

i really wanted this restaurant to be good i was so disappointed. the food was awful half a crispy duck and ribs to start both fatty and ribs poor quality almost inedible. the mains pork dish was terrible over cooked and dry and the duck...

Great Chinese banquet for 5 people. Quality food and fantastic service. You get what you pay for. It's not the cheapest bit worth every penny. See you again soon.

The food was delicious and the service was second to none. we enjoyed the atmosphere, the restaurant was busy and this gave a great buzz to the night. I would highly recommend a banquet, it was great value and they boxed up the food we...

I have used this restaurant a few times now and never had a bad meal or cause for complaint .. staff always attentive .. reasonably priced

We have been visiting the Maplewood Restaurant for many years and have always found the food and service to be excellent, although the prices of the meals has always been higher than most other Chinese restaurants. Following a 10 month break due to the COVID...

We had a beautiful banquet meal the food was first rate and the service to match . A very Covid safe environment but not too pushy a lovely evening overall and will be returning soon

One of the best Chinese restaurants in the whole area of Warrington, the food selection amazing and quality perfect although a bit pricey

I went to Maple wood recently! The food was absolutely Delicious and respectful staff that will go above and beyond for you! Me and my family really enjoyed our meal😃

I can’t actually recommend The Maplewood enough. The food is unreal and the service is always amazing - all the staff are really friendly and attentive. Sue and all the staff always make you feel so welcome and really looked after. I have been coming...

This was our first visit back to The Maplewood since it re opened. Food and service were as good as ever. The most impressive issue is their commitment to safety in relation to Coronavirus. It looks like approximately half of the tables have been removed...

From entering to leaving service is excellent. Our chioce of meals have always been delicious.. Keep up the good work. BM

Visited here as a family. This restaurant has always had a good name for Chinese food. We have been coming here for years. The food was only ok. And the decor is a bit tired now. Staff were friendly and I can’t really say it...

Had a lovely meal here last weekend, they were very accommodating even though the restaurant was very busy. It was nice to have a drink in the bar area first and then we were taken to our table as our first course was ready. Nice...

Food exceptional, staff are a delight - atmosphere electric - we went to celebrate Hubby's birthday and it was a night to remember - well done to all - we will be back.

Staff team Christmas meal out I've been here many times the food is very good, with a wide choice of dishes on the menu Dinks good The staff are very professional The whole place is of a high standard The one draw back is no...

First time visit. Staff where friendly food very good and tasty definitely going to return soon 👍👍

birthday party, Lovely Chinese tasty food can’t fault It service was very good nice warm atmosphere over all 5 stars

Excellent high quality food. Expensive but you get what you pay for. The quality of every dish is excellent. Drinks are rather expensive

We chose this restaurant to celebrate a special occasion with friends. It was a fabulous evening, with superb service and food of the highest quality. Many thanks to all at Maplewood for such an enjoyable experience!

My wife and I booked a meal at this restaurant last week. We went with friends and decided on the Maplewood as it was a convenient 20 minute drive for all of us.My last visit was about 15 years ago, with work colleagues. At that time it was very popular and the food quite good. However, after last week....never again! We should have realised what was to come when the restaurant was almost empty. The food was dire. The mixed appetisers for 2 consisted of 4 ribs which looked and tasted if they were covered in tomato ketchup. One prawn toast each. Pork dumplings which were clearly not cooked through A crispy wanton which didn’t really contain anything, and finally a yellow looking chicken satay. For mains, my wife and I chose 2 dishes to share. King prawns with supposedly cashewnuts...we only counted 6! The other dish was a sizzling fillet steak in cream and garlic sauce. The “cream” was a thick white congealed mess, and the steak somewhat tough. All in all, the worst meal we have eaten in many a year. If you like your Chinese food, steer well clear of the Maplewood. If it was possible to score zero I would have done.

We have just taken my mum for a birthday treat to Maplewood. A party of 6, we enjoyed one of the banquets.

Went on a Saturday night for a family meal. We all chose banquet menu A. We were shown to our seats after ordering our drinks and food. The service was friendly and attentive throughout. There was someone on hand throughout and even when we left we were thanked by all the staff. In terms of food the banquet started with chicken and sweetcorn soup, then spring rolls, spare ribs etc. After was crispy duck pancakes followed by mains - highlight was sizzling beef. Food was superb, well portioned and tasty. There was minimal wait for each course and we were offered a break before the mains. We have recommended the Maplewood to friends and family. We heard beforehand about changes of management - dont fear the restaurant is as good as ever.

Was massively disappointed considering the price I paid really wasnt that good , went for a takeaway for a birthday treat and would not rush back

A busy weekend restaurant, so advised to book in advance. Haven't been for years but wasn't disappointed.

Had a really lovely evening at The Maplewood tonight for my dads birthday. The staff were very friendly and very helpful. Especially Sue (concierge?) who went above and beyond to make sure we had a great night. Will most definitely be returning very soon. 👍🏻

Although it may seem very extravagant this is our go to restaurant when we need a takeaway and never disappoints us (unlike the majority of other restaurants. We have eaten in the restaurant on many occasions also and find the food to be very good with excellent service.

We booked a table for 10 for a birthday meal. Sat in the bar area upon arrival we ordering drinks and food we where then seated at out table, large circle table with spinning centre made it easy to reach all the dishes we had ordered, food was served very quickly. Staff where prompt when cleaning away used plates.

This restaurant has gone through many changes over the 25 years we have been visiting. It went from fantastic to being run by different managers and it was just not the same. Sue has now come back and is front of house and the place has its mojo back. I would certainly recommend those staying away to come back as we have and give it a go again. I suppose it can never be the same again, but they seem to really be trying to get back to where they where. We will certainly return again. Food, service exceptionally again. Give it try again and you will be in for a surprise like we were.

We decided to get a takeaway rather than sit in for a change. Ordered our food for a specific time and went to collect. Food came out of the kitchen as we arrived- great service

Amazing friendly staff who are very attentive and delicious food. Restaurant was very busy but enough staff on so that food served without a wait. Food is gorgeous. I’ve never had a bad meal here. Favourite Chinese restaurant.

as I’ve not had a bad meal here but I’ve never had a great one either. Perfectly adequate Chinese restaurant.

Best Chinese in the North West!! I've been going here for many years and I've never been disappointed. Sue and her colleagues always make you feel right at home. They have relaxing bar area where you can sit and relax and browse the menu before being shown your table. I can't recommend this restaurant highly enough!!

We’ve been a few times recently and each time we leave extremely satisfied. The quality of the food is brilliant with vegan and veggie options.

We have visited this restaurant several times and always have consistent lovely food and great service.

We found the Maplewood to be very disappointing. Considering the reviews it has we expected something amazing but it was not much better than an average Chinese take away. It is over priced. People locally obviously go for birthday meals as we experienced the happy birthday song played 5 times which was very annoying.

Myself, my wife and my brother and his partner came here last night, it was only our 2nd time coming and I have got to say it's probably the best Chinese restaurant around the area, it's nice and big, very roomy, my wife is in a wheelchair and the access was perfect.

Dined here on many occasions,food always excellent, if a little pricey but what makes it for me, is the wonderful staff. Always polite,efficient,and will engage in conversation such a great asset to the management

To say the Maplewood restaurant is the best is an understatement. Every time we visit here we are never disappointed .we know it is a bit expensive but well worth every penny. You always get plenty to eat ,the food is excellent ,service is Exellent .the staff bend over backwards to ensure your visit is memorable.the various dishes served up are amazing .just can't wait to return for another meal

Went as a party of 10 for a family birthday. Everyone enjoyed the banquet, the food was delicious and the service was very efficient. I just wanted to mention how helpful Sue was. I had messaged a few days before asking about vegan options and they assured me there were lots! When I got there she went through the whole menu with me and told me what I could eat, and they would be sure to make certain things separately for me. I really enjoyed the food (so tasty and huge portions!) and would definitely recommend. Great for groups with gluten free/veggie/vegans.

Just eaten a brilliant Chinese banquet ! Lovely place , friendly staff , great food ! What else can I say ! 😃

Staff were very friendly, food was amazing. Very professional service. Would definitely recommend :) We love Chinese Sue!

Cannot rate this restaurant high enough! Excellent service and the food is amazing. 100% will come again and bring more friends !

We have been coming to this lovely restaurant for years and have had amazing food, however on our recent visit after another beautiful meal, we were shocked at our bill at £88!!! This was for a starter for 2, 2 main meals, a glass of wine and a pint of John Smith's...my husband queried this immediately and the waitress straight away without looking at bill agreed! Came back a few mins later with the correct bill of £58...£30 over charged!! Which we agree could have been a genuine mistake but when the waitress is asking my husband to his face if he wants to leave a tip as he is paying!! Well we were appalled and in all the years I have been coming to this restaurant, I have never experienced this! Well you can guess what our answer was! Not only was we over charged by £30, we were then asked for a tip!!! Disgraceful.

I went on Saturday the food was lovely again service was fantastic the lady on the front was so lovely. It needs a bit of an update now but it’s not dirty just a bit tired. But it won’t stop me going again

We had good food and good service. However, disappointed not to have been offered rice bowls and chop sticks. We can use normal cutlery any day of the week but as well as the food we go out for the experience.

Food was amazing but the experience was made better by a new lady working there called sue. Service with a smile and checked on us regularly. Very chatty and happy. It's all about the food and sue

Went with my husband as it was my birthday. Service was excellent, food extremely good and hot. Really cannot fault this restaurant. Will return

Food is amazing. By far the best Chinese around the area. Staff couldn’t be anymore helpful. Would definitely recommend

We decided to have an early dinner at Maplewood and arrived at about 5.45. The were a number of diners there already. We didn't have to wait long before our drinks came and we were able to take out time in choosing from the extensive menu. Service was faultless and friendly. The food was a delight. We will continue to visit.

Always popular and busy. But that's because the food here is excellent. Fabulous choice of dishes for all coniseurs of Chinese food. All served fresh and piping hot. Customer service is also excellent. All the staff are polite, friendly and helpful. Well worth a visit but it's wise to book a table in advance to avoid disappointment!

I've not eaten her for many years but happy to report it's still a lovely place to eat. It was my daughter's first visit and she loved it, especially when they gave her a set of chopsticks to take home, a lovely touch.