Based on 285 opinions finded in 2 websites
Based on 285 opinions finded in 2 websites
Nº 208 in 538 in St. Helens
Nº 4 of 30 Chinese in St. Helens
Opinions
Great food, great service, enjoyable as always either eat in or take away definitely recommend 👍🏻
Karen Johnson . 2024-08-18
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Honestly, will not be returning. After not having visited here for years we thought we would try here again definitely won’t be coming back.. I will say the staff were nice . The food was hot, but that was the only two good points I can come up with. The chicken look like it has just been boiled. There wasn’t a bit of colour or anything on it. There was literally no flavour in anything we ate.
Amanda Mitchell . 2024-08-10
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A nice Chinese restaurant serving local people with heart and good food. They do have wine pairing and plenty of parking next to the restaurant. In a nice local town setting, just can't find any other better place to dine.
King Ming Chan . 2024-07-30
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Our favourite place on the high street, really friendly service and the food is so good, authentic and tasty, the char Sui pork is incredible we get it every time
Katie Ingham . 2024-06-28
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Went here a good few years ago and said we'd never go back. So we did go back with a group of friends recently and would definitely not go back again. The food was tasteless and the tableware was like being at your granny's with what looked like old crockery and glass dishes. We all said the same. It's unfortunate we don't have a decent Chinese restaurant on the High Street . Never again!
Diane Bird . 2024-06-07
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Still remains my favourite 5 years on from the original review! Plus I love the fish tank. Fantastic food - one of the best Chinese meals I've had.
Gary Bamford . 2024-03-17
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Ruby and the guys at dragon and phoenix are always welcoming friendly and the food is always amazing Thank you for another amazing meal
Caroline Atkins . 2024-03-03
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Arrived and was seated straight away. Lovely starters hot and fresh. Mains arrived hot and delicious. Would recommend. Staff friendly and nothing too much bother. Prised well and good portions.
Sharon B . 2024-02-25
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Great food, one of the best meals I’ve had in a long time. Excellent service, was made to feel very welcome. Would highly recommend to everyone
Denis H . 2024-02-20
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Walk in x 6 people. Very accommodating, nothing a problem. The food was wonderful. Thank you very much.
David Hill . 2024-02-17
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Called in at last min for evening meal not busy at all, seated right away nice member of staff, food really good and a nice atmosphere. Long time since we have been here and was quite impressed this time
Travel for events . 2024-02-15
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We went with friends for a meal first time here , and it was lovely food . I don’t know why it wasn’t busy . It’s a really friendly place and we all enjoyed the food . I’m a really fussy eater as well . We will definitely be back .
Karn O . 2023-10-07
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Fabulous find. The food was incredible, service was spot on. Nothing was too much trouble. Lovely lady Lovely place, have already been back for a takeaway, which was also amazing. Highly recommended
Tee Atherton . 2023-09-08
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Been coming here for years for take outs and eat ins. Ruby is the most pleasant host. Had a lovely takeaway, piping hot and lovely taste. Good value as well. Will definitely be back.
Lucy Boyle . 2023-08-29
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Friendly service in a comfortable setting. Wide choice of options on menu , had the prawn dumplings , beef curry and egg fried rice which was excellent . Would definitely come back .
Canterinio76 . 2023-08-23
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This is our go to Chinese and we’ll worth the drive. They cater for us vegans and we have worked our way through everything on the “mock meat menu”. Everything has always been delicious and they make the sweetcorn soup suitable for us and it’s incredibly tasty. The staff are super friendly and helpful and it’s always a pleasure to visit; reasonably priced too. See you soon!
Quest17825482510 . 2023-08-18
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Just had a wonderful takaway from the Dragon and Phoenix in Newton-le-willows. Ruby, the owner is so pleasant. We ordered a takaway and the food was delicious and piping hot. We've had other chinese takeouts but the Dragon and Phoenix win hands down on flavour and value.
Lucy B . 2023-08-04
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Food was absolutely fantastic, service was excellent couldn't fault anything, would definitely go again
Kevin Maguire . 2023-07-10
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Amazing food fabulous service. Can't wait to go back!
John Wallworth . 2023-06-24
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We walked in without a reservation and they had plenty of room. The food was delicious and served hot, the staff were very friendly and couldn’t do enough for you. The prices were reasonable and it looked a good place for parties and special occasions.
798nh . 2023-05-06
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Food is always amazing here would highly recommend
M J . 2023-03-15
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We’ve eaten here before and noticed a lot of social media activity following a poor food hygiene rating, which surprised us, so we thought we would check it out again for ourselves. The restaurant looks really clean, recently redecorated, new carpets etc. so initial impression was good. Got to say, the food was great, actually better than we remembered it. The wine was very reasonably priced but the highlight was definitely the service; really friendly and welcoming. We asked the owner about the rating, she explained everything and, from our point of view, we’ll be back soon. Really great evening. Thanks.
Hanger1961 . 2023-03-15
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We’ve eaten here before and noticed a lot of social media activity following a poor food hygiene rating, so we thought we would check it out again for ourselves. The restaurant looks really clean, recently redecorated, new carpets etc. so initial impression was good. Got to say, the food was great, actually better than we remembered it. The wine was very reasonably priced but the highlight was definitely the service; really friendly and welcoming. We asked the owner about the rating, she explained everything and, from our point of view, we’ll be back soon. Really great evening. Thanks.
Grant . 2023-03-13
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Dont know where to start, noodles were rock hard, the prawns still.looked alive,everything came out of the microwave. The rice was off. Best thing about the place was the fish tank which would probably tasted better.
Patrick W . 2023-03-12
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Not the first Valentine’s Day meal we have had here over the years and it was as good as ever. Never disappoints, the food is the best Chinese we have eaten anywhere and that includes Liverpool and Manchester China towns. Absolutely amazing 😀
Ian A . 2023-02-14
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Great place to eat in Newton Le Willows - Ruby and Alan are great hosts and the food is always hot, fresh and full of taste and flavour The restaurant and staff are always spotlessly clean We have been coming here for the 7yrs we’ve lived in the village and it’s the best Chinese restaurant in the area
jackiegM760WX . 2023-01-21
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This place has gone downhill big time. In November 2022 it was awarded a Zero food hygiene score avoid
Kevin Leyland . 2023-01-18
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Always excellent food and excellent service, I'd highly recommend
Jeff Baddley . 2022-11-17
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We booked late in the day and so pleased we did. The staff are so friendly and the food was amazing, very tasty and exactly what we all wanted. We had a great meal for my husbands birthday and he was made up with his Birds Nest!!! Won’t hesitate to go back. Thanks very much.
MamaNimmy . 2022-08-27
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I visit this evening for a meal with my wife, and the whilst food and service are very decent, in my opinion the prices are a bit too high for the kind of food that it is, the food is basically dine in British Chinese takeaway food, none the less we enjoyed what we had. The decor, lighting and menus need bringing into the 20th century, but all of the above said the place does have a quirky charm about it and I think it’s definitely family run so I’m all for supporting these kinds of places. I can’t help but compare it to the slick establishments in the locally area naming no names. So I hope they do give the place a maker over and just jazz the place up a bit.
Richard Hindmarsh . 2022-08-06
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Lovely, quaint, quiet restaurant on the high street. Wonderful service, great selection of dishes and reasonably priced! Make sure you book at weekend? Just because its such a small (but cosy) restaurant.
louise taberner Rowlands . 2022-08-02
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This is the best Chinese in the North West. I've visited many. The beef dumplings are my favourite. The crispy chilli beef is also my favourite. The chicken and beef satay skewers...you get the picture. The salt and pepper chips are really good too.
Amanda L . 2022-06-29
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Absolutely disgusting service from the lady. However the young man was amazing he did everything he could to make our time enjoyable. The food was plain and bland. For the price of £71 isn't worth the price and alot nicer places around with more welcoming services. From the minute I sat down I new we should of left due to the women's body language and attitude towards customers.
K L . 2022-06-25
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Excellent food and service tonight, couldn't fault it
Julie Waine . 2022-06-25
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Four of us hoped to enjoy a meal at the Dragon and Phoenix but we were disappointed with the service.Our starters arrived at different times instead of being served all at the same time.The soups were enjoyable, the ribs was more like a main course and the scallops was very expensive at £8 and not enjoyable, only 2 servedand one could only be part eaten .The 2 rice containers were put on the table a good ten minutes before the main meals were served and again arrived at different times,the rice was almost cold.
Beryl Culliford . 2022-02-07
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We have made this one of our regular events. The food is really tasty,to the point that nothing tastes the same. A culunary experience every time. The staff is really friendly and helpful. Toilets are a small affair so sadly no room for wheelchairs or baby changing.
Astrid Bentham . 2022-01-15
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We had a take away food was nice but portion size was small
Trevor Unsworth . 2021-12-11
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Wonderful food and service. Ten of us all had different meals and all were very happy. The starters were brilliant and the mains were large and very tasty. The prices were very reasonable. It was a great evening and a fantastic change from a curry.
Jim McGill . 2021-10-31
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Fantastic food with a warm welcome whilst waiting for takeaway. As Saturdays a bit busy would pre-book so no disappointment.
Tony Howleywood . 2021-10-30
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Seems average to me .I wouldn't go again but if you want a sit down Chinese there's no other .It's not terrible but not blown away .
L M . 2021-10-28
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Great meals and service highly recommended 😊
Sohail Khan . 2021-10-15
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Was passing this place tonight and thought we would try it. Food was OK, nothing special but by no means bad. However the price was shocking. Charged 4 pounds each extra for rice ( main meal was 16 quid) ?? Not surprised it only had 3 other customers Will definitely not be returning sorry.
Colin Cookson . 2021-10-14
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Love this place, real genuine Chinese food. Great hosts and attentive service. Cater for larger groups too.
Ian Mills . 2021-10-14
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Lovely food restaurant needs a bit of a update but cannot fault the food experience very good well done on food and service
Dorothy Thompson . 2021-09-07
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Our first visit to this restaurant, will definitely return. Amazing quality fresh food. Great vegetarian options. Couldn’t fault the food at all. Really good service too. Will definitely return soon.
VGB22 . 2021-08-26
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The food was nice... but I think they over charge for there Dim Sum and you don't get much 4 of us got it we had 1 prawn toast each a rib each 2 chicken wings a spring roll each and a spoon of seaweed each they charge 9 quid a head thought that was too pricy for what u get I have tried it there now I wouldn't go back
JoJo . 2021-08-18
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The food has always been fabulous here and still is. The reason it doesn't get full 5 stars is due to no pancake course with the banquet. That was a shame and the price of them really means there should be. Other than that yummy food.
Claire Nolan . 2021-07-31
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Fabulous meal+ service. Very narrow corridor leading to the toilets needs improvement.
bill and marie Butterworth . 2021-07-30
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Been going for years never had a bad meal or experience would highly recommend
Dave Birchwood . 2021-06-24
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Very friendly service, first meal out after lockdown restrictions lifted. Very tasty Chinese food and large and extensive menu.
James Cowley . 2021-05-25
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Always amazing quality, the staff are absolutely lovely too. Try the salt and chilli sui mai!!
Jane Panter . 2021-05-19
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First time trying this restaurant as a takeaway treat due to current COVID only collection available. Beautiful fish tank on entrance with guidance for sanitising hands 👏 given time to collect alone 👏 staff friendly and welcoming. Bar present although not serving seemed adequately provided selection - for the future of course. Pleasantly surprised with quantity and quality of food and must admit very tasty and 5 of your 5 a day cooked within food. Overall, definately can’t wait to try other dishes on the menu.
Diddyfish . 2021-03-11
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Very poor 😢 we spent all most 30 pound and asked for special fried rice and was not that a tall and ribs we got 4 and was tastless .. we have sat in before and was amazing and were good with little ones
Jodie Alton . 2021-01-17
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We go at least twice a month Never had a bad meal yet.plenty of choice excellent service. Highly recommend
Michael Higham . 2020-10-05
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Hadn't been for some time with the pandemic and got a take away this weekend. After all the other delivered takeaways from other places I've had over the last few months it made me appreciate how good this place is. Was well worth the drive.
jaishkp . 2020-08-31
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I've been coming here all my life, never had a bad meal. In fact the food is always perfect. Two meals they do are life changing. Salt and chilli sui mai, and the crispy apple and mango pork.The staff are always lovely and extremely accommodating, weather its making a dish vegan or just asking for no mushrooms, everything is cooked fresh. 10/10
janepT5053ZB . 2020-08-27
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Awful food, poo sack in the prawns, scallops overpowered by thick gluons teriyaki sauce. Salt and pepper squid that salty I will be drinking water for week. Staff hovering by table, felt rushed!Shame as I have attended a few times and it has been fine. Shocking service, raised concerns with staff member, was dismissed and basically called a liar. Very very disappointed, will never attend again.
PaulaL639 . 2020-08-22
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The food was great as always, however, they forgot an entire corse, they got a main wrong for one of our party. Great service but need better communication in the restaurant. If it doesn’t improve we may have to consider an alternative venue moving forward.
Mark H . 2020-07-25
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First takeaway for a very long time and it was delicious. We had chicken & cheese spring rolls, fillet steak in Cantonese sauce, egg fried rice & Dragon & Phoenix special chow mein. Thank you 👍
65SharonA . 2020-06-27
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Lovely staff great food great atmosphere
Sheila Roughley . 2020-02-08
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From the outside this restaurant looks a little tired and it's not much different inside, but don't let this put you off, the food was excellent, we had the hot & sour soup & crispy seaweed, main half a crispy duck perfectly cooked with plenty of ho sin sauce, Crispy chilli chicken, salt/pepper chips, Singapore vermachilli, all first class, not forgetting the staff who were very attentive and always checked we were happy with food, we had a nice bottle of yellow label woof-blast Chardonnay, with a large bottle sparkling water all for under £60.00 which I think is good value for money! So please try this place out you will not be disappointed with the food or the service:)
Gary2822013 . 2020-01-17
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Superb food and service as always
Graham Johnson . 2020-01-01
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We use this for take out a few times a month. Reasonable prices but nit the cheapest. Great food though Eating in is a great experience as well if you have the time.
W6837QWstephenc . 2019-12-29
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Was recommended to try out this long standing traditional Chinese Restaurant on the High Street whilst venturing through Newton-le-Willows.The service was attentive, friendly and we got a table without any reservation.The food we ordered was traditional chinese food from the menu, decent prices and the food was served piping hot and flavoursome.The ambiance was ok, the tables were spaced out enough to give you just that bit of privacy.I noticed it has a separate section for take-away orders and a bar which was good as it doesn't hinder the restaurant ambiance.The place is closed on Tuesdays but is open5.pm - 11.pm every day apart from Friday's and Saturdays when it stays open till 12.am.On Sundays its open 4.pm - 10.pm.Would highly recommend if your in the area and fancy traditional chinese cruisene, cooked fresh so be prepared to wait.
sean-ellis-gee1234 . 2019-11-04
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Bob smith from Wigan , First time tonight , excellent food and excellent service , very attentive to all your needs , and the price as competitive as most restaurants , well worth a visit , I recommend it ,
joe king . 2019-10-12
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Was booked elsewhere but as we walked past we just fancied it, and glad we did. Food was lovely, served nice and hot. The gentleman that took our order and served us was really good. Would recommend.
Andrew Bailey . 2019-09-29
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The best salt n pepper chips n ribs . Love them.
Lisa Dodgson . 2019-09-17
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Brilliant takeaway! The food is spot on and lovely staff
Alex Lunt . 2019-09-09
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Went to the restaurant under neighbour recommendation, totally satisfied. It’s like a little gem in the high street.My wife ordered the crispy beef from the chef’s speciality, it’s the best one we have ever tried. You could tell it was freshly prepared.I had crispy duck with pancakes and the meat was full of flavour.Excellent value with two glasses of wine.Lovely, welcoming staff and will definitely return again and recommend to others.
Ottersea12 . 2019-08-26
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Went for a birthday meal, and it was awful. Fish cakes had the consistency of an ice hockey puck and the flavour of rubber. Wife ordered the chefs special chicken... boiled chicken with no flavour. Food arrived in a staggered formation so some had finished food before others got it or it would be cold. Veg in the meals were either frozen cubes or the chef spends far too much time chopping? The decor is of a 70’s restaurant, and slightly dirty. Will not be visiting again.
Wire8 . 2019-08-24
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Amazing food probably the best in the area.. lovely staff, very friendly and accommodating. Will always choose here when wanting a Chinese feast 😀
Lisa Gilfedder . 2019-08-14
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I have regularly been coming to this restaurant for many years; first as a child with my parents and now I bring my children. Really friendly atmosphere and child friendly. Fantastic vegetarian and vegan food. I hope to keep coming here for many years to come.
jaishkp . 2019-08-14
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Picked up a take away after a hard day at work. Gorgeous food. Best hot and sour soup I’ve had. Lovely king prawn fried rice and curry sauce. Lady very pleasant. Thanks
ross1979 . 2019-07-14
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Efficient service and delicious food
Claire Munro . 2019-07-08
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The food is the best around the area, the chef is excellent The early set meal is a great deal We like our food spicy, and the chef always prepares it just perfectly with added spice The service is also superb
Ken R . 2019-07-03
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Top quality food with excellent attentive service. Great takeaway service also. Salt and pepper ribs to die for.
dennisleck . 2019-06-20
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Excellent food and service by all the staff. Cost is very reasonable with a super early evening menu. Children are well looked after.
Frank C . 2019-06-04
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Used to come here often years ago.. decided to re-visit and just go for the teatime special set menu.. which we had to ask for.. very disappointed with what we got.. the soup was tasteless.. we paid extra for aromatic duck which was good.. the main was spot the meat and a plate of onions with sauce over.. sauce was tasty.. then for dessert ice cream (one scoop) with a battered pineapple ring between us.. we left feeling disappointed as definately not good value for money at all.. could have had better food elsewhere for the £16.50 each we paid.. will not be going back !!
Karen32323 . 2019-05-20
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Very friendly, good service, lovely food.
eunice myers . 2019-05-17
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I’ve been a few times this year and forgotten to leave a review - sorry! We are usually a family of six diners - 3 vegans and 3 vegetarians. They do fake chicken which is amazing and do the soup for us vegans egg free and it’s delicious. I’ve worked my way through the vegan menu and enjoyed everything and so have my family. The service is excellent too, the staff are friendly and welcoming and the service is prompt. We will keep going back!
JulieCWigan . 2019-05-09
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Fantastic family restaurant that offers a fab range of skillfully crafted Dim sum, even when we get takeaway we always go to The Dragon & Phoenix as the standard is so much better. The crispy duck we had last time we visited was some of the best I can remember ever having, the manager told us it had been slowly cooked for 3 hours, and you could tell. Very friendly, and great food. One of our favourite places to eat out locally.
Dean Spicer . 2019-04-14
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Great food and staff and they do take away if you want it!
Christian Loyal . 2019-04-12
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Lovley evening, food excellent, service.....well what can I say....banter, giggles and welcome. Mxxt
Margaret Gleave . 2019-04-07
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Ordered food to go. The place was filthy so was already off to a bad start. Once we got home and plated up the food you could tell from the get go that it was microwaved and very poor in quality. Chicken chow mein was slimey and cold, veggie spring rolls were cold and hard. It didn't taste/smell or look fresh or appetising. To top it all off it was really expensive! Wouldn't go back here. The staff were really friendly though :)
Emily Jane . 2019-04-06
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Expensive Wasn't keen on the food
TONI THORNE . 2019-03-28
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I ve not been here for at least 20 years so as it was my mates birthday we decided to go with her son...well it's as good as I remembered the food was fabulous hot fresh and really tasty.my friend's son tried lots of new dishes and he wants to return asap thank you dragon and phoenix will be seeing you very soon
DebzNewtonLeWillows . 2019-03-23
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Lovely food and great service. This was our 1st visit and we will come back. The servers were really polite and friendly.
janemG9026XI . 2019-03-10
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Definitely the best Chinese in the area! May look a little dated but all adds to the charm and experience. Food is always brilliant whether ordering a take out or dining in. Owner and staff are extremely friendly and we love going there, relaxed atmosphere and lovely food what more can you ask for
LEC2906 . 2019-03-01
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Been in three times over the last six months, the last time was just last night. The consistency of the high quality of the food, the fantastic service, has prompted me to write them a review.
Chris F . 2019-02-16
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We go for family get-togethers and always have great food, service and fun!
Emma Sherrington . 2019-01-27
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Again, another fantastic meal at Dragon and Phoenix. Amazing, fresh food and the best crispy duck I have ever had. 5* service as always. I would recommend this restaurant to anybody - the best Chinese I’ve ever had, bar none!
ChrisBennett0293 . 2019-01-19
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Polite, friendly staff and good food make this a nice restaurant up eat at. The four course set menu was reasonable and the drinks were not expensive.
Naomi H . 2019-01-17
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Authentic Chinese been there for years says something about the place ' if lasted that long
Dick Turpin . 2019-01-13
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Loved the friendly atmosphere, food was Devine
anthony hagan . 2019-01-07
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enjoyed our tasty meal, relaxed atmosphere and friendly and helpful owners. we are regular visitors and recommend.
Kaye M . 2018-11-26
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After visiting Liverpool for the day we got off the train at Newton le willows. We arrived in Newton earlier than planned as with numerous train strikes we didn’t eat in Liverpool and just wanted to get nearer home. We stumbled upon this place after walking down the high street from the train. Lovely little place, old fashioned in decor but we liked that. Food yummy and very good service. Will definitely visit again and probably return with our children. The place was busy but they managed to get us a table. All food passing looked delicious too.
Sa7255 . 2018-11-18
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Expensive,sticky carpets, microwaved warm up food no longer Authentic Chinese food here. Extra long wait between courses as there's only yourselves in the place on a Friday evening you have to ask yourself why this is such a shame come on this place should be booked up so far in advance for a wee little town !
Navigate23651875994 . 2018-11-13
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I was outside of iceland when I seen the lady that owns this restaurant with a trolley load of chinese starters thought nothing of it. I was invited to go out for a family meal here a few days after which I have been going to on and off for 30 years but it went very down hill recently within the last 12 months its has had a really basic renovation that includes very poorly papered wallpaper and a clean to the toilets. The food was ultra slow for the banquet the chicken was raw inside pink the sharing starters you guessed it were cheap super market bought when a chinese has to purchase its food from a supermarket you know they are doing terrible and there is only yourselves in the restaurant the carpets are very dirty the toilets are not great if you can fit through the extra narrow doorway ! The taps are manky you certainly do not want to touch them the liquid soap is watered down there are no paper towels. The taste and quality from a £200 pounds meal for us with drinks is terrible for the one and only chinese on the high street if they spent money on this place and brought in a good chef it would be like it was 25 years ago absolutely booming ! Sadly wont be returning here the kirkfield across the road has just reopened and its very very nice a little pricey but great food,service and everything you want.
Escape02194301708 . 2018-11-09
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We have been going there for 4 years now absolutely amazing, food is always lovely and fresh and so tasty. The staff really care and give an amazing service. Was my father in law s 70th birthday today and they made him feel so special had balloons on the table and brought his cake out with a birthday song. Made his night. Thank you guys !!!!
Sara Wallworth . 2018-10-20
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Went in here and the staff were sort of helpful telling us everything is cooked in sesame oil. Which is no good for my wife with her nut allergy. In this day and age come on everyone knows about this. We had to walk out after paying for an expensive beverage which you don't mind when you have actually had food. Get in 2018
David Banks . 2018-10-19
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65 Opinions
After so many year going there it's turned bad way. After Alan left business food became not very good. Yes you can order online now, but food is not great like use to be. Unfortunately won't come back