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4.3

Based on 119 opinions finded in 2 websites

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Nº 214 in 502 in Ipswich

Nº 9 of 14 Other european cuisines in Ipswich

CUSTOMERS TALK ABOUT DISHES WITH..cookedcheeseroastchickensalad

comment_iconOpinions

A group of 13 women had a Pensioner’s Lunch here which was two courses for £14.95. There was a large choice of dishes, the food didn’t take long to come out and the young waiters were very obliging. We were in a lovely room with Wedgwood Blue walls. Incidentally, the chips were some of the best I have ever tasted!

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sunny1 . 2024-03-07

MORE AT TripAdvisor

Great food, great atmosphere and fantastic service.

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Robin Thompson . 2023-12-14

MORE AT Google

Very friendly staff and the food was excellent 👌

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Laviniu Bobiltiu . 2023-08-27

MORE AT Google

I last ate here in the Spring of 2022 when the restaurant was beginning to get back to normal after a succession of lockdowns. It has been so good to come back and find it fully operational once more. The menu is exceptional! I enjoyed a wonderful goat's cheese and beetroot salad starter followed by seafood linguine. But it's a good thing I'm staying in the hotel for a few more days, because there are so many equally tempting things on the menu! Service is friendly and attentive yet discreet, and all-in-all eating in this pretty oak panelled restaurant is a highly enjoyable experience. Definitely recommended!!

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Genevoise750 . 2023-08-25

MORE AT TripAdvisor

Stunning food and service we would definitely recommend for anyone in the area. Everything on the menu is amazing take your pick. Thanks again we will be back Lee

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Jojane . 2023-05-26

MORE AT TripAdvisor

We had a family celebration for my Husbands 90th Birthday, and our 65th Wedding Anniversary.The meal was very good and the music in the Bar after made our night.The staff were very friendly and efficient and Mariola sorted out everything as we wanted it.We would recommend this Hotel to anyone .

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Margaret talman . 2023-04-24

MORE AT Google

We are in the Manor Restaurant during our stay at Muthu Bestest Brook. The A La Carte menu had plenty of choices. My favourite starter was the Gin Cured Smoked Salmon which was delicious. The choice of mains was wide and varied and hard to pick a favourite between Sea Bass, Chicken with Tarragon Sauce , Calves Liver and the Sirloin Steak cooked perfectly to my requirements. Portions were generous and testing as the deserts were I couldn't always manage one!! The staff were friendly and professional just as I would expect. Thank you everyone 😀

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Karen L . 2023-03-08

MORE AT TripAdvisor

Staff are great and the food is second to none

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David James . 2022-11-19

MORE AT Google

Great Restaurant in a lovely location. Very friend staff, and a nice atmosphere!

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Gareth Bayard . 2022-11-19

MORE AT Google

Food is really good. Freshly cooked. Personal very friendly and helpful. I’ve been asked how I’d like my duck cooked - didn’t have that in many restaurants. Vegetables could have been cooked just a bit more. My husband hat a chefs crumble for desert - was great but peaches weren’t fresh - so that’s the missing point. Everything else was perfect.

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SilkeJo . 2022-08-04

MORE AT TripAdvisor

The food and service here were dire. The food was over cooked and over priced. Ordered drinks and received the wrong ones. Total waste of money

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jomD4893GG . 2022-05-26

MORE AT TripAdvisor

Great food and good service. Lovely atmosphere in this restaurant. Very comfortable. We had the 3 course set menu as part of a spa break and the food was excellent

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Graham P . 2021-11-10

MORE AT TripAdvisor

Stayed at the Mathu Belstead Brook Hotel and dined at their in-house restaurant. Food was lovely and came out piping hot. The only negative was the slowness of the service. Overall, delicious food and friendly staff.

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Mills2468 . 2021-09-19

MORE AT TripAdvisor

Food great, staff helpful and friendly, but long waits for taking orders, delivery of food and tableware. Staff training desperately required!

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Frintonguy . 2021-05-23

MORE AT TripAdvisor

We booked a table for one of their Christmas party nights back in March 2020. In November it was obvious it wasn’t going to go ahead and confirmed that was the case in December. Despite numerous phone calls and promises from Simon (apparently second in charge) that we would be refunded our deposits. We still haven’t had a refund! Having worked in a hotel reception myself I know how easy it is to do a refund, but for some reason they just won’t give us our money back!

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Global589934 . 2021-01-29

MORE AT TripAdvisor

During an extended stay at Belstead Brook Hotel, I have learned to greatly appreciate the outstanding food and service offered by the team at the Manor Restaurant. The menu is a judicious mix of innovative, beautifully presented international fare and traditional comfort food, all served in the historic oak-panelled restaurant, the more informal piano-bar, or - weather-permitting - the beautiful grounds. Afternoon tea in the garden is a wonderfully bucolic treat, but I've eaten at all times of day from a 7.00am breakfast to a late dinner and always enjoyed great food. Even dining alone isn't intimidating here because of the friendly welcome the staff give all their guests. The lovely grounds and babbling brook make it the perfect wedding venue too! Definitely recommended!

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Jenny Mackenzie . 2020-12-10

MORE AT Google

Although our holiday was cut short due to the Covid lockdown, we really enjoyed our stay. The room was comfortable and clean The restaurant was really good for breakfast and dinner Really enjoyed the pool and hot tub Despite Covid, the staff were upbeat and helpful throughout.

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raya665 . 2020-11-05

MORE AT TripAdvisor

I, and a group of friends, have eaten lunch here on several occasions since lockdown was lifted. We have eaten from the Pensioners Lunch menu and the A La Carte, and have been delighted with every meal. The fact that we have returned so often is testament to the quality of the food and the staff. On Monday, I tried out the afternoon tea. I have enjoyed afternoon tea in some of the best locations in Suffolk, and even in London hotels, but this was equal to some and better than most! Everything was freshly prepared, the warm sausage rolls were unexpected and delicious and Cornish cream is always a delight. I can highly recommend both lunch and afternoon tea....but definitely not on the same day!!

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T1578XHsusanb . 2020-11-04

MORE AT TripAdvisor

Terrible service - rude, bossy and incompetent. The food was very good but totally ruined by the staff. One young guy with his hair worn on his head was the saving grace - he was polite, helpful and did his job. The Maitre D was a pain in the neck - disorganised, domineering and interrupted our meal a number of times by barking demands for information. The woman who managed the breakfast service was straight from Fawlty Towers. Rude, bossy, telling customers off, telling one family to " go and sit down", but at no point did she explain the way that the service was organised to comply with Covid-19 restrictions. I would rather have a dry sandwich in a layby!

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IA Kirk . 2020-09-24

MORE AT Google

We are staying here do it was easy to dine here as well! What a very pleasant surprise to find ourselves top notch dining. It was fish all the way with my husband opting for the ‘prawn cocktail’ and me, the aged smoked salmon, for our starters. Really lovely. Mine was combined with salad and pomegranate seeds. We both had the sea bass fillet as a main course. What a perfect meal! The fish was delicate yet full of flavour, tender and perfectly combined with the spinach and samphire. And we mustn’t forget Walter, a perfect host. Highly recommended. Oh yes, and by the way, we had roast meals in the bar yesterday. My beef was really rare and tender - a delicious combination it’s hard to find.

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Nettyhill . 2020-09-07

MORE AT TripAdvisor

Dined here on Sunday evening, party of four. Seated very quickly, after about five minutes our waiter asked if we would like to move to a table in a quieter section as there was a family with a very young baby who clearly wanted feeding. I thought this was a very nice touch, particularly as we hadn't expressed any desire to move. New table was equally nice and we ordered two roasts and two steaks. All the food was of the highest quality and everyone had positive comments. The quality continued once we'd ordered deserts. Restaurant was busy without being overly crowded and everyone was observing social distancing. Never felt hurried, we were in the restaurant just over 2 hours. All in all lovely meal, enjoyed it so much ended up making a booking for a significant birthday while we were there.

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Darrelldebb . 2020-09-06

MORE AT TripAdvisor

Beautiful building and interesting menu.

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Margaret Levoir . 2020-08-16

MORE AT Google

Quite honestly, the food here just gets better and better! I am sitting in the restaurant right now, trying to decide whether to make room for dessert or go straight to coffee - a nice dilemma on a lazy Summer evening!I had the perfect starter of Cantaloupe and Parma ham, followed by Two-way Pork with melt-in-the mouth pommes Dauphinoises and al dente green beans accompanied by an excellent Sauvignon blanc. Heaven!!Special thanks to Head Chef Vaas, and to the front of house team of Elvis, Zoe, and Bleona for their discreet but friendly service. Home for me is Geneva from where I have a number of Michelin-starred restaurants within a short drive. The Manor Restaurant can hold its own with any of them!!Postscript: I cracked and ordered a refreshing mango sorbet!

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Genevoise750 . 2020-08-12

MORE AT TripAdvisor

We called upon them to provide a takeaway buffet for a family birthday celebration and we could not fault it. It was like a massive afternoon tea. We had a variety of sandwiches, savoury eggs and sausage rolls and lovely chocolate brownies, Victoria mini sponges, scones and a plater of fresh fruit. They even offered gluten free alternatives for one guest. Everyone enjoyed it - I would definitely use them again as it was just wonderful to get on with the celebration. Thank you for making the day hassle free.

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690Holidaymaker690 . 2020-08-07

MORE AT TripAdvisor

We stayed at the hotel for one night last weekend and booked in at the hotel for dinner. We had high hopes as the decor and ambiance were very appealing. The meal was totally perfect. We are lucky to have eaten in some high end places and this hidden treasure was up there with the best. The food was fresh, imaginative and beautifully presented and the staff were friendly and attentive without being pushy. The Tiger prawn starter was the best I've ever had and the Sea bass was stunning. The manager was clearly very proud of this gem of a restaurant and was clearly very popular among both his staff and the guests. We left as very happy diners who will certainly be back.

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Karen V . 2020-03-03

MORE AT TripAdvisor

I am soon to be celebrating a special birthday. Belstead Brook seemed a good venue for my party of sixteen people. I rang the number and was given a multiple choice of options spa reception etc. I chose one and waited...there was no reply..... I chose another option and the gentleman although polite was very hard to understand, I thanked him and moved on to another option. This time there was along delay , then a lady answered and put me through to the restaurant. The man who answered was not at all interested in what I needed. He said that the manager would call me back...guess what..no call!!!! Won't bother again.

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Sue W . 2020-02-02

MORE AT TripAdvisor

We start coming to this restaurant before Christmas and have been there every week since. The food is amazing with a relaxing atmosphere. The most outstanding thing about this restaurant is the staff. They are friendly, welcoming and helpful which adds to a perfect evening. I would definitely recommend the steak which was cooked to perfection. Looking forward to our next visit.

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BlueJeans255 . 2020-01-18

MORE AT TripAdvisor

Had a lovely Birthday Sunday Lunch, the food was excellent and they were very accommodating for the 4 little children that were with us 6 adults.Could not fault the food or service it is a pleasure to go there and will certainly be revisiting soon.

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marydG1161WP . 2020-01-17

MORE AT TripAdvisor

My family and I booked Christmas dinner at this hotel and had an amazing time. The service by Ricky and his team was top notch and the food was delicious. Cannot fault anything about this restaurant. 100% recommend.

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nicolas413 . 2020-01-12

MORE AT TripAdvisor

Heard of this restaurant from a friend and I was very pleased by it. The service from Ricky was amazing and was so polite. The food was delicious and the atmosphere was great. Would 100% recommend to family or friends and I cant wait to eat there again.

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Y3172SIjonathans . 2020-01-12

MORE AT TripAdvisor

Was a brilliant meal! Fantastic food, service was amazing, quick and efficient. Considering it was Christmas dinner i had the salmon and it was amazing! Ricky and his team were fabulous and I would definitely recommend!

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Yasmin_brewerx . 2020-01-12

MORE AT TripAdvisor

We had our first taste of this great restaurant food on New Year's Eve and it did not disappoint on our second visit tonight!A full restaurant but still the same great service and the food is the best around. The Skate was beautifully cooked as was my husbands rib eye steak. You are doing a great job guys. We will be back!

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jennisuffolk . 2020-01-11

MORE AT TripAdvisor

We stayed here yesterday for a break away from the Christmas madness rush and we had a three course meal included in our stay. Oh boy I must say this was one of the best meals I have had in a very long time. There was four of us and everything we had was presented to the highest quality and the presentation was 10/10 I’ve been to more expensive restaurants and come away disappointed but this one was just the opposite you got value for money and the flavours were amazing I would recommend the seafood linguine it was amazing. Full compliments to the chef and the manager who we had a chat with after our meal very nice gentlemen and yes we will be back Thank You

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telchelle2018 . 2019-12-24

MORE AT TripAdvisor

Had 3 course lunch there today, it was amazing! Food cooked to perfection really tasty,excellent portion size. Restaurant is immaculate and presentation spot on! Can’t wait to come back and try some more of the menu! Some people had afternoon tea while we where there and that looked amazing too so I’ll need to go try that next!

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D5008IQlouiseh . 2019-12-11

MORE AT TripAdvisor

Excellent meal the liver was cooked to perfection and perfect quantity- similar the pork belly was faultless - will be going back very soon !

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paddingtontab . 2019-10-13

MORE AT TripAdvisor

I had been here few years ago and the food was incredible but stopped going the last 1 year and I went again recently to try them out as I heard the restaurant is now redone with a new team and new food, the food was SOOOO good, definitely did not expect it to be that good, I shall be visiting more often, loved their picnic benches outside in the lawn too !!

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roxyamado . 2019-09-04

MORE AT TripAdvisor

Frindly Pleasant Staff EXCELENT Chef / FOOD . Well done VALI and his SMILEY Team.In the words of Arnold Schwarzenegger WE'LL BE BACK.

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kevfish2018 . 2019-09-01

MORE AT TripAdvisor

I posted a review of the Manor Restaurant in the Spring, when it re-opened with an innovative new international menu. Today,however, I ordered the quintessentially English Mixed Roast lunch. And it was quite honestly the best roast dinner I've ever had. Perfectly cooked beef, pork (crackling and all!), lamb and chicken, in a wonderful rich gravy was served with a beautifully-risen Yorkshire pudding, and savoy cabbage, french beans, parsnip, broccoli, carrots, and - of course - roast potatoes! Yes - all of that!! Served piping hot, my only regret is that I couldn't eat it all! But, trust me, it was the PERFECT Sunday lunch, and offered at an unbelievable £17.50. (Had I been less greedy, I could have had a single meat from £13.50!!) This beautiful period restaurant with its friendly staff would be a great venue for a special - but relaxed - Sunday lunch (though it's best to book).

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Genevoise750 . 2019-08-18

MORE AT TripAdvisor

We were staying in the hotel and rather than leave the site decided to eat at the attached restaurant for our anniversary meal. The dining area is in the old hunting lodge and has wood panelled walls. Our meals were first rate. My wife for starters had the goat cheese and beetroot salad and for mains she opted for the baked salmon fillet and I went for the seafood risotto. The food was exquisite. Our desserts were the cheesecake.

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MartinG_53 . 2019-08-09

MORE AT TripAdvisor

We ate here several evenings while staying at the hotel. Only eating from the fixed price menu the choice was good. The food was beautifully cooked and presented, and the portions were generous.

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silverpanda5 . 2019-07-10

MORE AT TripAdvisor

Had a meal here while staying in the hotel.

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sophieebee . 2019-06-30

MORE AT TripAdvisor

My Son and daughter in law were married at The Belstead Brook first Sunday in May and I want to say a big thank you to Valter, Elvis and chef Vass for making it a wonderful day, nothing was too much trouble and staff were there to help. The evening before food was excellent as was the Wedding breakfast and evening buffet.

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Mike C . 2019-05-15

MORE AT TripAdvisor

After a difficult few months, the Manor Restaurant has recently re-opened under new management, and the innovative menu is an absolute triumph!! Highly varied, there is truly something for everyone, from comfort-food like calve's liver and bacon served with wilted spinach and mash, to a glorious creamy seafood risotto, everything is beautifully cooked and presented! There is now a full lunch-time menu, including a plethora of healthy salads with an unexpected twist, all of which can be enjoyed as either a starter or main course. Add to that a good wine menu, and I think these guys have a winning formula: high quality at fair prices in a pleasant ambience served by a team that understands the importance of good service. I live on the Franco-Swiss border, where I'm spoilt for choice with the sheer number of affordable Michelin-starred restaurants, but I've enjoyed a few meals from the team at the Manor Restaurant in recent days, and been seriously impressed - the food has been up there with the best! I hope reviewers who have expressed disappointed in recent months will give the new team a chance to show how things have changed. Highly recommended!!

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Genevoise750 . 2019-05-05

MORE AT TripAdvisor

Had an afternoon tea voucher to use, and to be honest I just wish we’d have put it straight in the bin - along with the food served today. service awful too. Waitress couldn’t even be bothered to take her hands out of her pockets to speak to us. Not sure how they justify £35 on the voucher for two, and only £11-odd on the day! Oh, that’s right, I asked and was told quite rudely ‘ that’s how it is’. I still can’t believe the crockery they served it up on either! The only half decent thing about the place was the foyer. It ended right there

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baby2512 . 2018-11-11

MORE AT TripAdvisor

We 1st visited back in september and we were very impressed with resturant and menu.On our return 4 weeks later were very very disappointed that the A la carte menu had been removed and replaced with what only i can describe as a Pub grub menu.I asked to see the resturant manager [ Sebastian ] who explained he had only been in the job for 2days, [ Nathan ] New head chef who had only been in the job for 2 weeks joined in with our conversation and I got the impression that they had been brought in to get the restaurant and menu back up to a higher standard [ and hopefully reinstate the A la carte menu ] Both men could not have done more to make our stay enjoyable Also I would like to say that bar and restaurant staff preformed well when very short staffed due to Sabastian getting injured while helping out due to a short fall in kitchen staff. We would like to wish Sebastian , Nathan and staff a Positive future at Belstead Brooke and looking forward to seeing you all again. [ hopefully once A la carte menu is available ]

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kevfish2018 . 2018-10-27

MORE AT TripAdvisor

Really pleased with this. It was a voucher received for Xmas. Lovely tea, ample sandwiches, scones warm and fresh and the carrot cake and chocolate cake scrumptious. A third choice of cake would have been nice. The setting in this panelled room was lovely with pristine table cloths and nice atmosphere, only 3 other tables meant ambience could have been better but overall very good!

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365lynnp . 2018-10-25

MORE AT TripAdvisor

Wanted to try this restaurant as its now our local, we found the food choice rather average and the quality average too for the money.

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Tammy G . 2018-10-14

MORE AT TripAdvisor

This restaurant is attached to the Belstead Brook Hotel, but welcomes non-residents too. The new Autumn/Winter menu is a triumph because it comprises innovative, international nouvelle cuisine dishes - beautifully presented works of art - as well as reassuring comfort food like steak-and-ale pie. Little touches like crisp starched table-linen and napkins and comfortable chairs lift the ambience beyond what would be expected at the modest price-point (around £13 - £18 for main dishes). Definitely recommended!

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Genevoise750 . 2018-10-11

MORE AT TripAdvisor

Went to this restaurant for an anniversary meal, big mistake! We had a table booked for 8.30 and were shown to our table, which still had breakfast cutlery on it! Waitress removed it and replaced with new cutlery holding on to the eating end!

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Francesca W . 2018-08-19

MORE AT TripAdvisor

Lovely welcome, great restaurant and food.(Dinner and Breakfast) Relaxing spa facilities. All set in peaceful surroundings. A really lovely stay. Thank you

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barnes882018 . 2018-08-15

MORE AT TripAdvisor

Table for two? No problem. A short menu promises so much more, a few things done well with fresh ingredients rather than a confusing array to choose from. We both chose fish dishes and found them ok and under seasoned. Cheese and biscuits were served with oily sun-dried tomatoes that didn't work. Disappointing.

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Ralph B . 2018-08-10

MORE AT TripAdvisor

Took along time to get our meals, mostly cold on arrivial. Although staff was trying their best they were under staffed and didnt know how to cope. We spent 2 nights there & will not go back.

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Dawn G . 2018-05-01

MORE AT TripAdvisor

Service was very good although some staff require training.

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nestledown1 . 2018-04-29

MORE AT TripAdvisor

The setting was lovely, the service was very good. The food was very disappointing and nowhere near worth the price paid. I have always thought it was a nice place to go but would definitely not recommend anyone to eat there. I've had better selections and quality of food in a garden centre for half the price.

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barbking2018 . 2018-02-24

MORE AT TripAdvisor

Had bad experience here and what should have been an birthday treat. Menus changed without notice so very limited choice offered. Mistakes with food noted (items missing etc) and at times quite bland. Breakfast is a farce. Unless you're first in dining room you'd be lucky to get any choice. Croissants, pastries etc not replenished despite requests. Various other faults down to poor kitchen management and overal hotel management.

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Howard F . 2018-02-19

MORE AT TripAdvisor

Very comfortable seating & lovely atmosphere, friendly helpful staff, good service, well trained too

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PenelopeTrotter . 2018-01-31

MORE AT TripAdvisor

Came here as a our works Xmas party. Very very long wait for food. When it arrived it was cold. Sausage wasn't even cooked. Not a single person ate it in our table. Over an hour from main to dessert. Very poor for the price. Disco was awful. He didn't take requests and played 80s music. Not for everyone. Long wait at the bar for drinks.

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Foodporn84 . 2017-12-21

MORE AT TripAdvisor

This hotel has definitely improved since being taken over.

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elaine h . 2017-10-16

MORE AT TripAdvisor

A reasonable meal. Needs more work to be considered exceptional. The saving grace of the whole evening was our waitress, Hannah, whose skills were exceptional and her customer care skills were very good. The floor manager could with attending a management course to improve his personnel management skills.

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disgruntledman54 . 2017-09-16

MORE AT TripAdvisor

The public areas are fine but the rooms do need updating. The rooms are big and very comfortable. Lots of storage ec. The televisions are like portables and need to be changed. The room did get warm but it was ok. Good nights sleep.

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colcall . 2017-09-02

MORE AT TripAdvisor

The food was very well presented. Portions were ample and the chefs choice menu offered a good choice. There was also a grill section. The restaurant was in the oldest part of the hotel so it has a lot of character. If you were staying for a longer period the menu may be limited.

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Paul K . 2017-08-11

MORE AT TripAdvisor

El Belstead Brook Hotel es un encantador hotel con jardines hermosos. La comida de 3 platos bien presentados y una gran relación calidad-precio. Toda la familia disfrutó de su comida y sin duda volvería. Personal amable, nada era demasiado problema y recomendaría este hotel a...

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Laurabethanylovecuba . 2017-07-11

MORE AT TripAdvisor

Este fue un vale regalo de Navidad de nuestro hijo, el hotel está en una zona verde de sorprendente Ipswich, un bonito restaurante y un té helado (con champán magnífico) muy buen servicio, aplastando un poco de mimos.

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flintstonesdog . 2017-06-21

MORE AT TripAdvisor

Acabamos de regresar de una estancia de 2 noches en el hotel, vamos a decir que nos quedamos muy decepcionados con el hotel. Primero, el sitio web para nosotros es engañosa en el hecho de que la habitación que teníamos era nada como los que anuncian! En el baño había la pintura ubove nuestras cabezas en la ducha, pintura descascarada por la mayoría de la sala, muy vieja, y se anuncian como un hotel boutique! El inodoro no era muy buena, me alegro de salir de allí! El personal lo que vimos era descuidado y corta en el suelo, nos dimos cuenta de que había una boda, pero que debería haber sido mejor clasificados en conseguir más personal para cubrir el resto de los huéspedes. En una buena nota la comida era encantador y el desayuno era preciosa! La parte más antigua del hotel es preciosa e impecable. Nos sentimos decepción en general con el nivel y la actitud de algunos, el personal era una familia gethering también, que era especial para nosotros también, nos será reacio a volver de nuevo.

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glenda h . 2017-06-12

MORE AT TripAdvisor

Nos alojamos por SSO 30 disfrutamos y las comidas eran preciosas, disfrutamos de la comida, el personal tranquila zona de bar muy recomendado y volveremos

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Skye S . 2017-05-30

MORE AT TripAdvisor

Mi familia y yo tuvimos una estancia fabulosa de fin de semana. El personal es amable, con una actitud puede hacer la comida era increíble. La guinda del pastel es el club de ocio de los niños estaban en la piscina todo el fin de semana, también tiene una sauna, sala de vapor y un gimnasio. Y mi mejor mitad tomó ventaja de la tratamientos que se ofrecen en la sala de terapia. Volveremos

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Amac1red . 2017-05-26

MORE AT TripAdvisor

This Tudor building that is now a hotel with fine fine dining and spa resort with indoor pool is a jewel in Suffolk's crown, tucked away from everywhere but within close enough proximity of Ipswich, Woodbridge and even Southwold. Had breakfast and evening meals two nights running and whilst portion sizes are small they are plenty enough for the heartiest of appetites (of which my partner and I certainly have!). The staff were very polite, friendly, and on hand when needed but were not in your face. Well done Belstead Brook.

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Poppi S . 2017-05-25

MORE AT TripAdvisor

Dropped in for a bar meal. The service was good. There is a large TV in the bar area if that is your sort of thing and the decor is fine. The food is wholesome but adequate; we ordered burgers, but would have appreciated a more accurate description of the sauces that would come on them, allowing an active choice rather than a fait accompli. Onion rings were nice though!

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Lee3232 . 2017-05-20

MORE AT TripAdvisor

Booked a really good deal for myself and my partner, got a great deal which included, afternoon tea, a 30 minute treatment for us both, a 3 course meal, and full use at the gym and spa facility, also breakfast the following morning..On arrival was told we couldn't have our treatment at the same time, so had to change the time we had it, also affected the time we had afternoon tea, not a major issue.On using the spa facility we was informed the pool was shut, due to problems.We found as a whole the hotel very nice, the staff are very friendly and eager to help.. Apart from a couple of minor issues would definitely recommend this as a spa getaway or just a getaway..Would probably more suit the older generation...Food was great.

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Adam F . 2017-03-14

MORE AT TripAdvisor

Great food ,polite staff will recommend to all thank you for the nice meal .Clean and tidy all floors tables give me the sense of enjoyment to the great food ⭐️⭐️⭐️⭐️⭐️✨

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Osman B . 2017-01-02

MORE AT TripAdvisor

Comfortable restaurant, tasty food on a reasonable menu in an unhurried atmosphere. Staff friendly, and engaging.

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TopKat21 . 2016-12-21

MORE AT TripAdvisor

Lovely dining room and excellent service with wonderful food. Great way to enjoy the Belstead Brook.

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gretw2015 . 2016-12-02

MORE AT TripAdvisor

We had a 3 course meal here on the Friday of our stay. Food is brilliant, the staff were attentive but not intrusive. The Christmas pudding cheesecake is just the best thing ever. We also had afternoon tea on Saturday..Brilliant.!

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Chris P . 2016-11-27

MORE AT TripAdvisor

Having visited this hotel once or twice a year for some 10 years, we have seen many changes of fortunate for this pleasant hotel. Last year we were seeing the signs of upgrade with the new owners - particularly with the staff levels, and the much improved restaurant, with very positive vibes for the future. What a difference a year makes, in fact an almost complete reversal - low staff levels ( and mostly unhappy, which shows in their approach to customers). Restaurant was very poor, not many tables occupied, people preferring the bar menu. Food was obviously microwaved, not freshly cooked, and strange combinations, i.e a wedge of sweet potato, and peas with the lamb shank. My wife's sea bass fillet was inedible, and certainly not fresh. We were however compensated with a free bottle of wine. Breakfast buffet looked ver tired - they have done away with warm plates. No coffee or tea served at table now - self service in heavy mugs. So sad that the traditions of old style personal attention to guests is disappearing. Self service, burger and chips, and disinterested staff seem to be the modern trend

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mikeehoward21 . 2016-11-23

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Stayed here for six nights and ate breakfast, dinner and a couple of lunches here. The restaurant and kitchen staff were very helpful and catered for my food intolerances very well.

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Margaret D . 2016-11-19

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Had breakfast here a couple of times and they don't make a point of getting you seated very quickly. It almost seems as if the greeter is showing you she is in charge. One couple we saw were quite unhappy with the wait they experienced.The food was very nice though, being of decent quality and well cooked. There was a good range of hot buffet dishes and standard yoghurts and cereals. Soya milk was available on request. The coffee was very strong.Decor was dated, but comfortable.

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NHAnorak . 2016-11-12

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I have stayed in Ipswich on a number of occasions and like to change my hotel from time to time. My stay here was a pleasant change from my normal town centre accomodation. My objective was to find a relaxing hotel with a spa and swimming pool. Objective achieved and I was very please with the hotel and happy to stay there again. The rooms were comfortable and the restaurant had a varied menu to suit all. I was even able to take a nice walk around the grounds to get some fresh air.

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Barry P . 2016-11-06

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There were 29 people at a meal and our AGMWe have never had such a diabolical mealIt looked good on paper and in reality was awfulThe chicken Caesar salad had no portion control, some people had lots of lettuce and little chicken and others loads of chicken and no saladThe croutons were just soggy breadThe pork tasted OK, the sauce with the salmon was tasteless and the roast potatoes were raw. The veg were mediocre as were the dessertsIn all we paid £1000 plus about another £500 for bottles of wineThe waitresses did their best but it was their first night(!) and the kitchen badly let them downThe event was booked in August and the room paid for and the meal was paid for 2 weeks in advanceThe bar bills were paid on the nightWe paid good money for absolute rubbishWe will NEVER go there again and 29 people will tell others how bad it was

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4a5b6c . 2016-10-28

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I had a 3 course meal. the food was amazing and the service was first class thanks to lavinia and nandan--- highly recommended

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Lee M . 2016-10-25

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We were having a drink in the bar prior to eating, there was a bar food menu, we read it and said how good it was, so were looking forward to the restaurant. We had book via reception, unfortunately they had not told the restaurant staff, Christina was very good and sorted out a table without any trouble. It was a fair priced menu, £20 for 2 courses, but what strange choices there were, it was just all a little odd, nothing really sounded appealing. I had a watermelon and feta salad, 5 chunks of feta and watermelon on a handful of rocket with a balsamic drizzle, not a great salad, I then had tortellini which was the most normal thing on menu! It wasn't as good as the packets I buy from the supermarket, but was hotel made I think. The restaurant is a nice place, very comfortable. If you want to eat in this hotel stay in the bar.

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Lulabelle C . 2016-07-25

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This part of the hotel is probably the best presented with recent(ish) very substantial dining chairs, proper tablecloths and cutlery all within a nice period relaxed environment. I am only taking this from the alcove leading to the restaurant as the entrance and exterior areas do leave a lot t be desired (which I have covered in the main hotel review).Yes you can get cheaper set menus but for £20 - £25 this offers good value if the food is good, which it is.The breakfast spread is very good , covering all the usual cereals, various fruit options, good hot cooked English selection and bread/pastries. Again this offer v good value for money and there were sufficient staff around at all times.

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trebor1677 . 2016-07-14

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Great hotel in Ipswich, good food and the swimming pool, sauna and steam room are also very good.My wife made use of the spa and said that she had the best massage and facial she'd ever had, bearing in mind we have visited Thailand on numerous occasions, this is not a comment to be taken lightly.We are members of MGM Infnty and used our points to stay here but looking at the tariffs I would say that is is excellent value for money.

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barryemery . 2016-07-13

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Came here about 15 years ago for anniversary so thought we would come back again for our 26th anniversary. Food was poor. Overcooked and badly displayed. Not very warm and when asked for mayonnaise it came in sachets!!

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Pauline N . 2016-07-09

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Restaurant menu is a little limited for a 2 week stay, however there are other options at additional cost together with an additional menu in the Bar.

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rosemore . 2016-06-09

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We had been bought a voucher for afternoon tea and chose this venue as it looked and sounded lovely. Although the foreign receptionist was difficult to understand the appearance of the hotel was lovely. We took a walk through the grounds which was ok but they could do a lot more with them. For a fairly large hotel/spa, we were surprised there wasn't a choice of tea, we weren't given a choice of white or brown bread nor choice of fillings. The crusts had been removed in an attempt to make it look like a traditional afternoon tea but the fillings were poor (we had to ask what they were as no guidance was offered), pre packed cheese slice which had clearly been out of the fridge a while, egg mayo, fatty ham and tomato, Brie/bacon/cranberry all looked like they had been thrown together without care. The scones were over done (we didn't have a choice but just given fruit ones) but the butter was presented nicely, the cream delicious and the jams good quality. There was no thought given to the cakes either, chunks of low quality Victoria sponge or lemon sponge. The tea was nice and strong as we had asked for but nobody came back to check all was ok, even though they were continuously passing near our table, and we had to find somebody to ask for more tea. Not an awful experience by any means but would not recommend afternoon tea here

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30yrsstrong . 2016-06-04

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otima refeição, muito requinte com qualidade. O serviço de mesa foi excelente, dão todo o espaço e privacidade às pessoas e surgem na hora certa

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Fátima O . 2016-04-22

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After arriving at reception and saying we had booked in for afternoon tea and given instruction to the restaurant it went down hill from there on standing around like lemons as there was no meet and greet at the restaurant and when someone did finally turn up there was no welcome at all and after a twenty minute wait they brought our tea to us followed by five minutes later by our food which was very bland and low key finger sandwiches with crust still on very dry cakes and as for the scones very plain.As for the staff once we had been served they where never seen again not even checking to ask if every thing was fine with the food or if we needed anything else.As we had paid thirty four pounds for this experience it was not money well spent and would be very reluctant to recommended or go back

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peter1416 . 2016-03-29

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Really nice setting with the interest of the old building.. Nice table locations and settings with decent cutlery and cloth napkins.. Food choice good and staff very attentive.

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422Dee . 2016-03-20

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Set menu £20 for 2 courses and additional grill options. We had sirloin steak which was a generous serving and well cooked medium rare and chicken stuffed with asparagus, a little dry but I requested some extra sauce which was brought quickly. Cheese was ok a cheddar, a blue and brie. Plenty of dessert choices too. Lovely comfortable chairs and good ambiance. Thought the staff were great both in the evening and at breakfast.

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JEagle-Smith . 2016-03-13

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Arrived for three nights breakfast and dinner included. What a fantastic surprise, beautiful, rooms clean, food glorious, pool nice and warm.hot tub refreshing, steam room blew cobwebs away.Only downfall I put on 3 lbs in weight!! Well weather wasn't good!

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sandra c . 2016-01-31

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Elegant, nice, quiet and, after trying several options in Ipswich we decided that dining in Manor restaurant was, all in all, the best option. Very well designed menus where we always found good options for the whole family.

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Guitarman636 . 2015-11-23

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Stayed 5 nights and ate here one night. It was so good we booked the next night too !The staff were very effective but not too overbearing. The decor is Tudor which gives it a grand atmosphere. The only criticism I have is the paper serviettes. If you're going to have linen tablecloths, ditto the napkins as it hardly costs any more to launder and will give a better impression.

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Ian H . 2015-11-11

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I have reviewed the adjoining hotel previously, it's well placed, perhaps lacking in charm and atmosphere, but is quiet and clean and can't really ask for more. However the restaurant isnt and the staff were bored and the food even more so.

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Graham K . 2015-10-22

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We had a spa break at this hotel which included a 3 course meal. It was very enjoyable the restaurant was clean and the staff where very attentive.

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jamiek2208 . 2015-10-14

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It was with a degree of trepidation that we booked dinner here during our stay in Suffolk, because nearly all the National Trust reviews were truly scathing. Although the hotel itself is more than a little tired, the restaurant exudes splendour as soon as you walk in. The décor is fresh and tasteful, the seats are clearly new, the tables well set and welcoming, and the staff pleasant and attentive.We opted for steaks, which were cooked exactly as ordered. Summer pudding was delicious and the selection of cheeses was varied and generous. Wine prices are reasonable such that two 250ml glasses amount to only a little over 2/3 the price per bottle.Our only critcism is that there was no main fish course.

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WanderingJJ . 2015-09-01

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Posh nosh, looks and tastes lovely, l have stayed many times and have never had anything that was not nice.

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upupandaway120036 . 2015-08-28

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Our daughter got married on Thursday 20 th August 2015.They had a fantastic day with all staff being so helpful brilliant team.The food was amazing and can't fault anything just like to thank all at belstead brook for making this day special .a day we won't for get . 100% outstanding

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Ratty26 . 2015-08-24

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Wonderful for breakfast, we had a private room for dining and it was delicious. Excellent staff. We had a problem with two missing main courses, we received a visit from the manager and apology with a bottle of bubbly. Otherwise they let us decorate the room and the 3 -courses were excellent.

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cumiskja . 2015-08-09

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very nice setting the resteraunt is well set out so that it never seems crowded. service is very good and attentive

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biffoLeeds . 2015-07-30

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Great food and excellent service. Set menu has a great choice and is very reasonable for 3 courses, only downside the drinks are expensive

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MrandMrsWhite2012 . 2015-07-20

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