Mandarin House in Tendring

Perfect food again , never had any problems, perfect every time, Chow Mein best in local area, what we base our recommendation on, as all the other dishes , to, are perfect , Thank you , Won’t be using any other Chinese in the area, they can’t even do basic Chow Mein, tried them all , and they aren’t able to provide , Thanks again

Ordered for the first time and I went to bed very satisfied and money well spent,satay chicken was the biggest skewers of meat on a stick I have ever had and the sauce was lovely,Kong pao chicken no veg was spot on to how I like in a thin batter,chicken chow mein was lovely and chips were lovely...portions were very generous and delivery time was 30mins and food piping hot....well done guys this is my new chinese👍👍👍👍👍

Really reallly bad food very very dry and no taste !!!!! Delivery was really slow and the delivery driver was dismissive as they would not except pound coins as payment

Very good service and the people in there are nice and so are the delivery people as well

My husbands chicken was so tough he could not chew it. Very disappointed

Turned up late, paid 38 pounds extremely cold, rude person on the phone no offer of a replacement no refund bad customer service please dont waste your money. Just check out their other reviews! DONT ORDER

Did a food delivery online time waited was good but when the food arrived missed a few items plus we could smell a strong odour of tobacco smoke couldn’t tell where it was coming smelt the bag the food nothing we go to eat our egg fried rice and boom couldn’t get the taste of tabacco out of our mouths bloody vile no idea what they have done to be able to do that but absolutely disgusting!!

Food is delicious here. Not very oily and tastes great.

Had a delivery, absolutely lovely, easy to order and very fast delivery, portion size are very good too. 10 out of 10 for taste

Good all round Chinese takeaway and would maybe benefit from more vegetarian/vegan options and the occasional menu update.

The food is okay, and I waited over 40 minutes for food order only to get the wrong item. Got an omlet instead of sweet and sour Ribs. Just turned up to ask for the correct item. No apology. Mistakes happen but ownership of responsibility is important! Won't be ordering here again.

Sorry to say after paying £49 for a takeaway meal for 3 food was very poor, all meat dishes the meat was dry and tough, best bit prawn crackers

WAIT TIME FOR DELIVERY IS HORRENDOUS! DON'T BELIEVE THE DELIVERY WAIT TIME ON WEBSITE! Food is always so good & hot but waiting for it to be delivered always takes at least over an hour! And every time you call them to ask where your order is they just say 'oh, we're waiting on a driver'!. No idea how they still have customers with those wait times. The crispy chilii beef is very dry! The sauce was a sweet and sour sauce as well!

WAIT TIME FOR DELIVERY IS HORRENDOUS! DON'T BELIEVE THE DELIVERY WAIT TIME ON WEBSITE! Food is always so good & hot but waiting for it to be delivered always takes at least over an hour! And every time you call them to ask where your order is they just say 'oh, we're waiting on a driver'!. No idea how they still have customers with those wait times.

Got food poisoning from the satay beef Im not coming back

Really shocked by my treatment when trying to complain about my order, pad Thai noodles was exactly the same as shredded chicken chow mein , half the size of the regular chow mein, but double the price, do you know how to cook pad Thai noodles ? This what pad Thai noodles should look like , photo 1, not photo 2 . When I rang to complain, I was told that their policy is to complain the same day ? could not as avoid as was ordered for after Arsenal v Westham game, and they were shut, when asking for policy I was told it’s not in the menu but on Facebook ? Who checks policy’s when ordering , never use them again, always Mayflower Chinese now, so much better, you only get prawn crackers free, even if you spend over £100 , Joke, and no free delivery, Mayflower give you loads of extras free. You only have 3.8 review, Mayflower 4.1 , by the way, I had Thai prawn curry and pad Thai chicken noodles about 3 months ago, and yes again they were the same as shredded chicken chow mein ? Hope your sales diminish , plus chicken wings were rank, grey chicken and still red on bone, ?

Ordered food waited hour and half for delivery food turned up and my soup had leaked all over my other food accidents happen so I tried eating my food my soup which is ment to be hot and sour taste just like drinking vinegar from straight from a bottle and looked like someone took a toilet in side the container ordered crispy chilli beef that looked still alive the chow mein was stone cold the chicken balls was like jelly inside and bbq sauce tasted off pure salt

Appaling. Ordered 1813 hrs, advised 30-45 mins delivery time. Called after 1930 hrs and advised order enroute. My guest had to leave to catch a train at 2035hrs! Called again at 2015 hrs....advised order arriving shortly but no exact arrival time . ..2 hrs + with guest leaving and no time to eat the food I told them not to bother when asked if I wanted to continue with delivery. Is this the dark ages?? Less than 1.5 miles away. I was told they were having problems and a customer in great Oakley also had a 2 hour wait. Fine if a guest can wait that long? If the delivery times were explicit in the first instance I would not have ordered the food. I can cook and would have prepared a meal if I had realised how dreadful the service was- this was meant to be a treat and a 'night off'. I am hungry. Utterly horrific. I can't obviously rate the food as I didn't have the opportunity to sample it. Shame on you and a waste of income/ potential repeat customer.

Great food reasonable prices. Can be a bit of a wait at busy times but that's not a bad thing, means the food is fresh.

Enjoyed this Chinese . Nice size portions . Thank you . Desk staff lovely and polite

The food was excellent besides the curry sauce which was a little flavourless. Food was hot and ready and came with the usual freebie of prawn Crackers which were delicious. I had chicken fried rice, salt and pepper chips and and chicken curry and putting them all together made an absolutely fantastic meal. Delivery was quite a bit late but this could be due to such a busy day. However, staff was very friendly and apologised. Great Place!

Great delivery service . Food always great

Take away turned up swimming in grease. Delivery bag full up with fluid. Food under done. Very very poor won’t use again.

We’ve been a huge fan and regular customer for several years… spending at least £50 a week here. New management or owners took over recently they told us… disaster! Crispy Chilli beef - no separate sauce… hard, soggy, dry and tasteless Duck in Plum - hard, chewy and gristly Chow mein - weird flavour and texture Singapore noodles - better than the rest but that’s the best I can say Pork balls - same And scary thing… morning leftovers - went cakey and coated and greasy - like they were more than a week old. Inedible. Spat it out and binned it. Gave them another go because everybody can make a mistake… SAME result. To top it off… they forgot one of our dishes. They did deliver it about 30 minutes later but not even an apology Well the definition of insanity is doing the same thing over and over expecting a different result so safe to say won’t be ordering again. Gutted. Hope mandarin house you read this and make changes accordingly. We were loyal and regulars… Shame

Good food, but definitely had better

Great quality food, quick and friendly service

Wrong order delivery when they sent again it was cold and over cooked I think they just sent the same one again

We ordered over the phone. Saturday night Food okay and staff rude and not very customer Freindly shame spoiled the experience of first time customers sorry back the Beijing form now on .

Great fish and chips and brilliant service.

Couldnt eat it so full of salt couldnt taste anything else would of been ill if I had finished it went in the bin never again

Very nice curry needed more sauce chicken ball were amazing

Tasty food and friendly service would definitely go back.

amazing service and food is gorgeous. delivery was fast, definitely will be ordering form here again.

We searched for a menu, didn't find one. We called and requested a dish with prawn, reply was blunt, "I can't decide what you want to eat" I said, but you have a menu in front of you, you can help us, she said no you have to tell me... We have ordered from the Beijing, much better website for ordering online and better customer service. We will not return to the Mandarin,,, looking at the rating others feel the same. How to improve: get rid of the unhelpful lady who answers your phone, deterring business and future customers away.

Worst Chinese I have ever had. Food was vile.

The food is always great but not great for your diet and they are always busy!

Worse meal i have had burnt ribs no salt and pepper in them dont even want eat the rest

First visit to this place due to staying on holiday camp and fancied a Chinese I think we picked the wrong chinese shop im afraid not very nice all a bit tasteless rice was soggy.

Lovely food and quick service, spot on

Always a nice chienese, food always comes well made and hot and delivery is normally pretty fast only reason I give 4 stars is because there are alot of chinese take aways in town and I prefer a few others...just a personal preference though

the food was horrible we got crispy chilli beef which was over cooked, CRISPY mini pancake rolls which were soggy, ribs were bland and chicken balls were full of grease

Friendly staff fast delivery. The food was excellent and plentiful it's the first time we used Mandarin house but definitely not the last.

Food was really lovely well cooked

Very disappointing meal. The special chow mein only had 1 king prawn in it. Everything else was mediocre. When I phoned to complain I was offered £1 credit off my next meal. What an insult

Love the Mandarin, always good food. They are also versatile! I often ask for little items to be added to dishes, they oblige and I'm happy!! The delivery is always quick and served with a smile

This is our normal take away now. After trying over the course of 7 years to find one that compares to where we used to live this surpasses that. We had an issue on Christmas eve with delivery time however we were fully refunded with no questions asked and the lady (sally) was extremely professional and polite and went above and beyond contacting just eat herself to ensure the issue was resolved as soon as possible (the refund was back in my account on the 27th) We will be using them again for sure as the food is always fantastic. Not super greasy or overly sweet and actually a range of flavours from dish to dish. And is the only Chinese (tried about 5 in the area) that don't leave us gasping for a drink. They are slightly more pricey than others however it is more than justifiable. Look forward to our next order. Thanks Sally.

Customer service is appalling the OLD woman who works on the counter has a disgusting attitude towards customers and lies about being the manager she also has terrible listening skills and clearly doesn’t know how to put a smile on her face for good business, food here is good tho shame that grubby old lady touched it!!!

Tried this place a few times now. Food good quality, reasonably priced, and served quickly.

Great customer service & very friendly. The food is second to none of it's kind. I enjoy my visits to the Mandarin & will continue to be a loyal customer

I have an allergy to mushrooms. I have had issues ordering from here as they put mushroom in dishes that I do not expect them in or are advised have mushrooms. I can just about live with that. What I find unacceptable is I made a point of asking for no mushrooms, but they still came in my dish. Good job it was not a peanut allergy. I could be dead. Do not buy from here if you have allergies.

The food from this takeaway is always really nice especially the honey spare ribs.What let’s them down is the attitude of the staff, who are very abrupt, and seemed very rude. One of my family has a sever egg allergy so ordered plain noodles, we checked to ensure they did not contain egg and were told they didn’t.. however once home he took one bite and had an allergic reaction. When we called to complain were were treated with contempt by the staff who didn’t care at all, they told us to go to hospital and get a report if we wanted to sue them! We never even received an apology.A nice takeaway, IF YOU ARE NOT ALLERGIC TO ANYTHING. If you are STAY AWAY, because staff don’t care at all.

I have to say this was the best Chinese we have had if not ever nearly the best hot, plenty of it very clean open kitchen you can see all food being cooked portions large made our break

I can recommend this takeaway. Their food is always delicious, delivery is prompt and always with a smile. The small delivery charge is worth the extra on your meal, mainly because of the better than others locally. Enjoy

Myself and some friends have a slap up Chinese Meal from Mandarin House roughy once a month, and the food is always top quality, piping hot (even when delivered) and consistent.

Used while holidaying over Christmas for a large order (£70+) and told 30 minutes and it was ready for us to pick up on time. Good portion sizes and tasty food. Would use again.

late sunday evening having been stuck in traffic on A12 for hours no time to cook, called in for chinese take a way, first impression clean and spotless, large selection of dishes including english and sweet dishes,selected set dinner C for two persons,it is open behind the counter so you can see your meal being cooked,it has a 5 food hygiene rating, within minutes after paying £23 I was walking out with my hot cooked meal, what surprised me was serving out at home the large amount of food there was,so much so that we cut the dishes including the pancake rolls by half, to have a meal for two the next day,thats what I call value for money.

I think one of the best Chinese in town, each one does things slightly different but Mandarin is top for most of the selections we make. Waiting times can be quite long as gets very bust at weekends but worth the wait.

Great Chinese Takeaway free delivery. Good Food too.

Quality meal for not a ridiculous price, some of the other takeaways in Harwich could learn from these guys.

Food came fast and hot in under 40 minutes. would reccommend to anyone that wants cheap and tasty food

Great food, recommend to anyone who wants a good Chinese.

Just ordered a takeaway it arrived within 30 mins but was inedible the rice was solid and the sweet and sour chicken must of been at least 5 days old it was dry and extremely chewy the spring roll was a mass of deep fried batter will not use it again

I grew up and lived in Hong Kong 15 years. I ordered the Sweat & Sour Chicken Cantonese style and it was shocking how bad it was.The sauce was like water. Everyone who cooks at the Mandarin House should take a night off and go and see how real Chinese food is cooked at the Peking in Harwich Town. 2/10