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4.5

Based on 204 opinions finded in 1 websites

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Nº 95 in 423 in Sedgemoor

Nº 22 of 77 Other cuisines in Sedgemoor

CUSTOMERS TALK ABOUT DISHES WITH..steaksroaststeakchickencooked
Score
OpinionsNoteTripAdvisor2044.5

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The Malt Shovel is quaint pub which serves good food at a reasonable price. Jack and his team are always welcoming and friendly. All the staff work so hard even when they are very busy, they always have a smile. The food they serve considering the kitchen is small is excellent. The pub is excellent to watch sport. Well done to Jack and his team.

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Joe D . 2024-10-14

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My Wife and I visited the Malt Shovel on Monday 30th September for Lunch and were certainly not disappointed , a very friendly welcome from the two ladies at the bar as we got our drinks and sat down to peruse the vast and varied Menu. My Wife had the Corned Beef pie with mash and Peas which she loved while I fancied being awkward and had two Starters as a main ! The chips with Curry sauce were great and the Chicken strips with dip were really superb. All in all we couldn`t say a single negative about our visit, good luck to you all and hope to see you soon, thank you.

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Steve H . 2024-10-01

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Lovely place great staff, Sunday dinner is a must. Atmosphere is a nice setting car park and outside seating and play area for the kids.

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gblakeblake309 . 2024-09-15

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Have drove past this pub many times and never ventured in. Today we visited. What a find. Had a lovely meal, reasonably priced and a very friendly barman. Only downside is the small car park. We will definitely be going back

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Julie G . 2024-09-12

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First time here, ordered food and although there was a bit of a wait the Chicken New Yorker was the best I ever had , my husband had rump steak cooked to perfection, prices are very reasonable. Will deffo be back and will recommend.

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SomersetTrisha007 . 2024-09-01

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5/5 We stopped in Bridgwater on our way home from my 2 yr cancer review. All clear! Anyway, I use Green King Pubs a lot as I get 15% discount with a blue light card. Thank you Green King. Very much appreciated ✅ We had our usual meal. My partner being Gluten intolerant had Halloumi Salad. Myself a vegetarian Halloumi Kebab. 1. Staff in the pub excellent. Very friendly. 2. My Guinness pour to perfection. Might have been the extra time to punch in my blue light code but nice to see part 1 settle before part 2 pour. ✅ 3. Food cooked especially well, crispy chips, crispy onion rings and delicious salad with plenty of bits and pieces. Tomatoes, peppers and onion as well as the green. We really enjoyed our visit. Thanks for looking after us.

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Jason D . 2024-08-14

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Just popped in as the kids needed a toilet stop. The staff were very friendly. We all had a had a quick drink, and used the greene king app to order these. Again the staff were very professional and quick.when we are down in this part again will always pop in. We'll done the staff.

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Paul William . 2024-08-05

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My friend was carrying out a tray of drinks worth quite a bit of money, however because the garden isn’t checked regularly she tripped over and spilled all of her drinks, when trying to explain this to the staff, the staff didn’t show any concerns or remorse for her and proceeded to say she had to pay for a new round of drinks which i think is appalling considering the staff did not want to hear her out when it wasn’t even about getting free drinks it’s due to the health and safety of people who attend

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abby j . 2024-08-04

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Very friendly pub and the food was wonderquick and friendly service will not hesitate to go back. The best green king we've been to this week

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Julie B . 2024-05-20

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Greene King pub, very good value for money, 2 main meals for price of one. Staff very friendly. Dogs are allowed. Only downside was car park was small. Would go back again.

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Micky A . 2024-04-22

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Great value we had senior menu 2 courses 6.49 another course for a £1 3courses for 7.49 cooked lovely hot food it was delicious friendly staff definitely worth a visit lovely pub

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judith c . 2024-04-18

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Parking is absolutely atrocious. Was not made aware the small car park would be even smaller upon booking a table. Works on Car Park. Homely pub nothing fancy, dogs welcome. Car Charging Point. Nothing to write home about.

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dianecX7609GC . 2024-04-12

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Warmly welcomed on entry by lovely lady behind the bar. Ordered food which was lovely (a huge change as my husbands food is normally poor, wherever we go!). Service excellent, cannot fault

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889gailt . 2024-04-11

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staff always helpful, always clean and great food, good value for money, and very good service. don't know what else to say, just great.

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Christine F . 2024-03-30

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Excellent warm and welcoming pub. Great food friendly staff. Always going above and beyond to ensure we have successful and enjoyable family occasions. We are thankful to Jack and his team! We will keep returning!! 100% recommend.

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rebeccagR9049GY . 2023-12-28

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I went with my friends for a Christmas Dinner today . The meal was tasteless burnt pig in blanket, frozen roast tomatoes looked eneamic, no carrots , the meat didn't taste like turkey . The best think about the Dinner was the Christmas pudding and custard . God help them that are going on Christmas day . Won't be coming back it's gone down hill .

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margaret r . 2023-12-22

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Lovely place this, burgers were amazing, kids food went down a treat, staff couldn’t do enough for us- chelsie- thank you 👍🏻

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teamrug . 2023-12-16

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A lovely family/sports pub with a friendly atmosphere and great beer garden. Friendly staff that are always happy to help and well priced food with a varied menu.

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MATT G . 2023-12-16

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What an amazing pub, such friendly staff, nothing is to much trouble. Had a Christmas meal tonight and it didn’t disappoint. Love the way the table was laid out. The food was lovely. Would really recommend to everyone who wants good food and friendly staff.

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Jacqui880 . 2023-12-13

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Staying in nearby Cannington on a Sunday night with limited options for eating found the Malt Shovel after an aborted visit to the nearby Quantock (also a Greene King inn) where we could not get a table and were met with almost total disinterest by the person on reception. What a difference at the Malt Shovel. Pleasant, friendly and helpful staff, a very reasonable meal at a very low price along with well kept beer and wine also at a very attractive price. No hesitation in recommending this pub

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Fred S . 2023-11-23

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What a lovely find. Great friendly place. Food was delicious .we had the seniors options. All day English breakfast and Gammon & eggs chips. Good portions served. Staff so friendly and helpful too. This is a gem of a place and We are glad we stopped here on our way to minhead monday afternoon. Credit to greene king

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jacquelinepitt185 . 2023-11-14

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A very reasonable price ,friendly staff and good quality food . Car parking a bonus . Was worth travelling from Isle of Wight .

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P7326KAallanj . 2023-10-26

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Me and my wife visit this pub quite regularly for a couple of drinks and a bite to eat. The staff are always friendly and helpful. The beer is always good and the food is great. It’s a great place to watch sports too.

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Alan B . 2023-08-29

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We had quick service and good food and drinks for a reasonable price. Friendly staff and good atmosphere.

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cathycU8461BY . 2023-08-28

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Went to celebrate sisters GCSEs results and we come here often for either a drink or food. Staff are lovely and food even better! Our favourite local and always enjoy ourselves.

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Leah l . 2023-08-25

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Malt Shovel is an amazing place to eat, drink, have fun I highly recommend the chicken wings enjoy!!

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Dexter G . 2023-08-25

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Thought we would give the maltshovel a shot for Sunday dinner but wish we hadn’t the food was all frozen and barely warm and we had to wait 45 mins for the food it’s was just disgusting the potato’s weren’t even cooked inside won’t be returning

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callie h . 2023-07-24

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Never visited this establishment before, lovely beer garden for hot sunny days. We all had delicious hot lunches on hot plates, which is unusual. Each of us said how much we enjoyed our lunches. We will be visiting this pub again. Thank you.

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Lizzy T . 2023-06-28

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Just got back from a long lazy lunch at this excellent tradional pub just outside the town centre. Excellent service from the staff, our main server was Chelsey. Being part of the Greene King chain they offer 20% discount on the Defence Discount/Blue Light cards on food. As regards the food it is already very good value for money. Being diabetic I avoid all potatoes, rice, pasta etc so was delighted to find a dish that consisted of 1 kg of chicken wings with no extras except piri piri sauce. They were delicious and ridiculously good value for money. My wife chose the fish and chips and it beat most local takeaway chippies at two thirds of the price. When my companions ordered the yummy looking sweets I ordered the grilled Halloumi at less than half the price of other local establishments. On other points the pub has just about the best beer garden in town and the toilets are clean. I highly recommend this venue for those looking for a true value for money and congenial experience.

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Ciderpress1 . 2023-06-17

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Very good value for money in a nice friendly atmosphere, well worth a visit. Will definitely come again.

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Terry A . 2023-06-13

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Beautiful food, 10/10 fast service! Had the bacon cheeseburger and it was delicious!! H Highly recommend to anyone !!!

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Felix-Jake H . 2023-04-22

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Have visited a couple of times lately after recommendation, today as party of 12 seniors. Food is brilliant, amazing prices and the service spot on. Staff Very friendly and professional. Booked for all 12 again.

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carolpZ1608PM . 2023-01-17

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Lovely Pub, Very friendly staff. Had a great meal and got NHS discount on meals. Highly recommended.

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IanNicolas10265 . 2023-01-05

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Lovely afternoon at the malt shovel . 4th year in a row other than Covid . Amazing Food steak amazing cooked to perfection . Always friendly staff and made to feel welcome 10/10

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lanah961 . 2022-12-17

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Amazing food , the hunger chicken was absolutely delicious and so was the beef lasagna, we also had a side of chips which were spot on, all really good prices aswell as the drinks, definitely coming back

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Kara B . 2022-12-14

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Had a fabulous lunch yesterday ..food was great and staff soo helping..definatly organising another lunch date

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Kathryn M . 2022-12-09

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Went with friends for Xmas drinks and had a great time. Great place and the Christmas Co-ordinator showed us to our table where we were then served by the lovely Susan and her fellow bar staff of dean and manager jack. Will definitely be back...

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Paul S . 2022-12-09

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Rang up to book Xmas dinner and spoke to the amazing Christmas Co-ordinator, she couldn’t have been more helpful! Popped in to pay my deposit and was greeted by the extremely friendly Susan. If the staff this good then I’m hoping my visit will be...

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leehR9810LX . 2022-12-08

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We are frequent visitors to the Malt Shovel in Bridgwater. The food is excellent value for money. The service is great and the staff are extremely friendly. The manager Jack and his assistant Dean are wonderful and nothing is to much trouble. Look forward to...

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346patd . 2022-11-19

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We visit regularly with our children and the service is always very good and the food is great. Friendly and very helpful staff. The only reason for the 4 rather than 5 is the fact that often even when we visit in the daytime some...

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852fionab . 2022-11-13

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Had a lovely visit to the maltshovel - food was great and came quickly, however, the visit to the maltshovel was definitely made by one of the girls working there named Morgan. She was very attentive, kind to our tables’ needs and massively improved our...

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Connector376477 . 2022-11-04

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We were accommodated for food at short notice for a group of 13 the food was fantastic served with by friendly and professional staff. We would recommend this establishment and would visit again when in the West Country.

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Stay29704769363 . 2022-10-27

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Had a stop off for food and drink at the little gem that is the maltshovel. Varied and wide selection of beers , ciders and spirits and a brilliant looking menu. Opted for the build your own burger with 2x extra cheese and bacon what...

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dannyrO6276HF . 2022-10-10

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Stayed for one night. Staff welcoming and friendly. Room had everything you could need and was clean. Comfy bed. Lovely shower. Food was delicious, had breakfast, lunch and dinner there. Dinner was especially amazing and service good. Dog friendly. What more could you ask for?!

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christinemD7812UZ . 2022-10-09

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Great atmosphere! The food was very nice and very reasonably priced for a family of 4. Will definitely be visiting again.

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harryhB9760EH . 2022-10-03

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Me and a couple friends came here for a friends birthday meal, their food was absolutely delicious, they’ve just had a new menu introduced too which has a lot of variety! The staff are so friendly and chatty and you definitely get service with a...

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natalierE3739AB . 2022-09-30

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Nice British pub. If you don’t like a very rowdy pub then, it Depends when you go there because sometimes it can be pretty loud if you don’t like that kind of atmosphere. We’ve been in there a few times and I enjoy it, they...

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russellw170 . 2022-09-29

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Without a doubt the best pub in Bridgwater! The food is amazing, wonderful drink selection and the staff are outstanding. Jack, Josh and the team, you are great!

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smoss2014 . 2022-09-25

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Wow what a pub! Great food, friendly service and a good pint of ale, what more could you ask for? They have a new menu, the new pie is amazing, so tasty. They have a new manager, he’s pretty awesome, so friendly, made me feel...

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MIchael_Jonas3 . 2022-09-24

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Had the best evening in the malt shovel, the staff are so friendly and accommodating to all your needs. I recommend to all my friends and family it’s one of the best around

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bsutton13 . 2022-09-23

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Absolutely outstanding service, the staff were extremely friendly and helpful. We came in as a table of 12, the food was exceptional. They meet all of our dietary requirements and made sure we felt so welcome

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V6739FQkeithm . 2022-09-23

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Visited with my elderly dad, the staff were very friendly and made sure he was comfortable throughout the visit. Food was great. Will definitely be taking him there again as he enjoyed it so much.

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billys1tch . 2022-09-23

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Absolutely lovely local pub with great staff providing me and my family exceptional service. Every time we come in here we are made to feel welcome and it’s the first place we visit when we are in the area. Thankyou guys for all your hard...

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Lpike84 . 2022-09-11

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Visited pub yesterday and had great meal with drinks,service was very good with a special me tion for Bianca behind the bar who coped very well under pressure, well done all.

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Jeffery M . 2022-08-30

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We visited this pub today and we were all very pleased with the food, atmosphere and very friendly staff. Would recommend this place to all

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readannie . 2022-08-29

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Came for a meal with family and as always the food was excellent and the staff were very friendly and helpful. Nothing was too much trouble. We will be back.

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alisonmoss60 . 2022-08-15

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Visited today for lunch, food was very tasty. Staff were very friendly and helpful with any questions i had about food. Great atmosphere!! Will definitely be back soon

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BWatson1997 . 2022-08-02

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We had an amazing afternoon early evening at the Malt Shovel, so friendly, and the staff were amazing making sure you were enjoying yourself’s. The food was beautiful and it was very hot and loads off it, would highly recommended this place , they cater...

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Audrey L . 2022-07-24

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We visited on a Sunday evening with our 2 young children as we were staying close by. Fantastic food and the staff were super friendly..highly reccommend.

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Katec0702 . 2022-07-11

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Great meals and drinks for 10 of us, all meals arrived together and everyone enjoyed them. Great variety of food and drinks and we have some fussy ones in our group. Excellent service from initial booking from Sarah and her team.

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executivesuite . 2022-07-07

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Sarah josh and the team are awesome, we have visited a few times with the family and this time didn't let us down, the food was lovely and filling, and it was lovely to sit outside and enjoy lunch and a few drinks in the...

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819antonyd . 2022-05-22

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I visited the pub for a family birthday meal, there were quite a few of us and I was very impressed with how well the pub accommodated us! We all enjoyed our food and the service from the staff was excellent, I will definitely be...

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jandW826LC . 2022-05-21

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We visited this pub as a quick stop between Cornwall and Oxford. The atmosphere is typical of a pub, good to sit and drink or watch football We didn’t really enjoy some of the food, too much dressing on the salad and the pie wasn’t...

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geoffbp . 2022-05-20

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Super gezellige Engelse pup, authentiek, goede service, snelle bediening en super lekker, de bucket voorgerechten zijn een aanrader net als...

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MicMacJanPudding . 2022-05-09

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Excellent service really happy and helpful staff could not do enough for us as a table of 9 on a stag meal food was on time and all orders done on the app with payments too exceptional staff and food service highly recommended

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keith s . 2022-04-23

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Great pub, great staff, excellent food. Good quality beer and live tv. Will definitely be back to drink in the stunning beer garden when it warms up a bit (huge tv to watch there)

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Lee H . 2022-04-20

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First time visiting and after driving past it so many times we thought we'd stop for lunch. It's a little off the beaten track once off the main road and it was a Saturday lunch time so we thought it may be a good time...

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KarenTurnball . 2022-04-03

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Visited with friends. Great atmosphere, friendly staff and lovely food. Will definitely be returning for another visit..

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Paul S . 2022-03-13

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Staff are polite, respectful and professional. Food is of excellent quality and presented beautifully. Warm and welcoming with a relaxing atmosphere. Couldn't fault my visit and will wholeheartedly recommend to friends and family.

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marksN580TI . 2022-03-03

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We have visited The Malt Shovel every week for our meal. I have never experienced bad service or food. Today we went Bea our server as always smiling and super efficient, nothing to much trouble. The atmosthere is brilliant, great food plenty of it and...

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suzybear123 . 2022-03-02

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Fantastic food, plenty of choice for the whole group and the drinks tasted as good as they looked. I think her name was Sarah seemed to be the manager, she was friendly and very knowledgeable we all had a great time and will be back...

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Stevethestaffy . 2022-02-14

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Well I cannot think of another place that will take the trouble to phone you when you mess up your online booking. That’s exactly what happened to us today when we got a call from Sarah as we have become Sunday lunch regulars. Again great...

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M1709MDdeang . 2022-02-13

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We go here every now and again for a drink or two. Pints are perfect and if not, the staff will do whatever they can to ensure it is! All the staff are friendly and welcoming and place is always clean too! The only problem...

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motorbikesnakes . 2022-02-13

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As always lovely food and friendly, happy staff. Looking forward to our next visit. Would recommend.

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alisonmoss60 . 2022-02-04

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Went in to catch up with a couple of friends on Christmas Eve for few hours, which turned into a long evening, which was absolutely fantastic. Thank you and we’ll done to Sarah and the team.

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kwisatzhaderach60 . 2022-01-04

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Always a warm welcome and great value for money. The staff are exceptionally friendly and helpful. The food is the standard Greene King fare but it is always well prepared and presented.

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ChilloP . 2021-12-14

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I call in to the Malt Shovel most days, and just stop for 1 pint, so by no stretch of the imagination can I be called their best customer. However, I am always treated with civility and friendship as though I was their best customer....

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820terryy . 2021-12-11

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Visited the maltshovel last weekend with about 6/7 friends (acquaintances) of mine, we had a good few beers and had something to eat, food was brilliant company was terrible. The only thing that made the night bearable was the bar staff and one lady in...

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BigDaddy1991 . 2021-10-24

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Been coming Sunday evening for a few weeks now for food. The staff are very polite & accommodating which makes you feel relaxed straight away. The food is faultless. Always looking forward to the weekend for our Sunday treat.

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N7837DHshanec . 2021-10-17

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The pub itself isn't to bad but the landlord needs to be removed. Always drunk and aggressive to customers, try to pick fights with anyone young. Multiple times I've been in there and he's shouted things as we've gone past or tried to get some...

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jamesA3262HW . 2021-10-17

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A very welcoming pub, staff happy to see you and nothing is a problem for them. Food is good value and good size portions. We go once a week and can not fault them at all. Covid safe and friendly with it.

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Jacqui880 . 2021-09-30

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I know the Malt Shovel well and have been in on many occasions with my wife Joanne, and this visit as usual, didn’t disappoint. We had lunch from the new menu and both chose the Sirloin steak and it was the right choice too. I...

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kwisatzhaderach60 . 2021-09-28

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Family have been recommending Malt Shovel for years Today (September 28th) was my parents 30th wedding anniversairy so we decided to come up as a change from where we normally go for a monthly dine out. 100 5 DID NOT DISAPPOINT My dad had an...

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sadiet712 . 2021-09-28

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We decided to visit tonight to sample the Seniors menu, 2 courses for £4.49 or 3 for an extra £. Nikki and i opted for the two course. I chose sausages (2) peas and mash plus gravy, Nikki went for the fish and chips, peas...

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cerihatton777 . 2021-09-25

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Had food and drinks with family and to try the new menu the food was lovely and really like the new menu . Service from Sarah and her team was faultless as always . Definitely be back .

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Q7634SElauran . 2021-09-18

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Loving the new menu at malt, the chilli cheese burger is lush- a proper feed! Can’t wait to try more and it’s always a lovely pint, never lets me down this place

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teamrug . 2021-09-18

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We stopped in here to grab a bite to eat. We hadn't prebooked but there was plenty of free tables as it was early evening. The staff were very friendly and helpful and as soon as we sat down they brough over menus to look...

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keefnjojo . 2021-09-05

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Really reasonable and great food. We ordered through the app and had a great experience, even watched the footy. Considering some of the pubs in Bridgwater this is a diamond!

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Compass24518746973 . 2021-08-28

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Great place to visit for a meal and drinks. Food is always good and the staff are really friendly and helpful. Would highly recommend

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alisonmoss60 . 2021-08-28

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We called in for late lunch on Saturday only for the place to be filled with drunken yobs shouting and swearing, we didn't stay long enough to order food as i didn't want my children to have to listen to them. Staff and management were...

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samanthahV2544DC . 2021-08-27

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Me and my family came for dinner and the food we had was amazing I’m very fussy about my steak I ordered my steak as rare as possible and it was awesome cooked to perfection so was rest rest of family all cooked to different...

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gnjl1 . 2021-08-08

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We have become regulars at the Malt Shovel Bridgwater. Service is first class. food excellent. Very good value for money. The atmosphere is brilliant. Sarah and her team are so friendly, nothing is too much trouble and we receive a warm welcome every visit. I...

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suzybear123 . 2021-07-14

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Called in on the off chance for food and drinks with some friends. Great service and friendly staff made for a very pleasant experience. Highly recommend.. Thank you.

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SomersetSnowman . 2021-07-12

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Met up with friends for a birthday lunch. Food was good and if you are a senior two courses for £3.99! Just can’t get better value than that. Excellent service all afternoon from Chelsea and Matt.

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Lesley M . 2021-07-12

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As good and as friendly as it always is. Good value for money. Would recommend the Malt Shovel and we'll be back.

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alisonmoss60 . 2021-07-11

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Visited a few times as we’ve moved out of lockdown. Chelsie and the team are always very friendly. Excellent service and excellent value. Will be back!

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810melr . 2021-07-11

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We are locals to the Malt Shovel and have been for many years - lovely pub food at great prices, you can’t go wrong! Very clean and COVID safe and friendly staff especially the landlady Sarah who does a fantastic job! No negatives we can...

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D305LKrachelk . 2021-06-26

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We really enjoy our local. The staff are very friendly, the food is great and the atmosphere is always good. They are very particular about mask wearing & cleaning, no covid worries here. Keep up the good work.

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trevandsuebrown . 2021-06-25

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Visited this pub last Saturday. Great service Food was lovely and delicious. Real good value well worth a visit!

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Cheekosgang . 2021-06-22

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Came for a bite to eat and drinks. Excellent Covid measures in place. Service was very prompt as it is table service only. Staff are well trained, very friendly and constantly cleaning tables. Toilets were spotless too. Thanks for a pleasant afternoon. We shall definitely...

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motorbikesnakes . 2021-06-20

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We don’t live far from BOS so decided to drive down for a couple of hours. It was a very cold day so decided just to have some lunch then head home :-))) We noticed this little cafe and decided to pop in, there was a table right next to the window/door so we went to the back of the restaurant for some warmth, sadly the staff kept leaving the door at the back open even when my husband kept going and closing it. But apart from that hiccup the food was very nice, and I would return but when the weathers warmer :-))))

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4.5

219 Opinions

location-iconThe Square
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We went in to have dinner only to find they don’t do food. Waitress was helpful saying we could order a takeaway and eat in. Having 2 small kids, we decided to move on.

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4.5

161 Opinions

location-iconBlackmore Lane
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Ein klasse Pub mit gemütlicher Atmosphäre, sehr gutem Essen und sehr freundlichen, ausgesprochen hilfsbereiten Gastgebern. Hatten dort einen sehr schönen Abend und kommen gerne wieder!

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4.5

415 Opinions

location-iconBristol Road
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Started well,went down hill not because of food but treatment by very aggressive, intimidating landlord ! We had booked, on entering pub went to bar to buy drinksWe were greeted by a very nice lady behind bar,she asked if we would mind eating in the adjacent room as they were busy.She said she would come and get our order for food and drinks. We walked through corridor full of junk and toilet rolls into other room.This room used to be a nice dining room but now houses tv inside fireplace,numerous notices on walls and a lift that looks like a shower in corner.I imagine this room was not normally used.We did not mind sitting in there,looking forward to food.Lady came and took our orders and brought drinks .We were quite happy and were bemused when landlord entered and seemed quite unhappy that he had to serve us. He demanded to know if we were really hungry and wanted starters ,saying aggressively, most people don't as they would not eat mains. We assured him that yes we did want them.He then said nastily that if that was the case it would take an hour and half for food.We said politely that we did not mind waiting. He then said condiments were in the bar. At this point we were sort of amused by him being so rude ,likening him to Basil Faulty. Absolutely bizarre ! Starters actually came in 30mins ,everything fine.He delivered food,ribeye steaks 20 mins later.All cooked to perfection ,one of our party asked where in the bar the condiments were He replied aggressively again,"they are in the bar where I told you 20 minutes ago !! .OBVIOUSLY it does not register with SOME people !!! " The lady came and asked us if everything was OK and asked if we wanted drinks.We said yes and even complimented her on how nice steaks were. We asked him shall we pay in bar and he said aggressively again "Yes and most NORMAL people order drinks at the bar "He then left the pub. This to me was the last straw ! Up till then we just laughed it off .We are NORMAL people who actually live just down the road ! We were asked to NOT order at the bar but what is his problem besides being a rude,nasty bully.None of this was an attempt at humour. I have NEVER encountered behavior like it,let alone by someone who is suppose to be serving you and taking nearly £90 of your money. I have been told since by locals that he is like this ! I feel sorry for the lovely lady working there. Needless to say we will not be back