malt shovel pub in Sandwell

This is a massive improvement on our last visit. The roast was delicious! I have to congratulate the back kitchen on the beef. At these prices it is always going to be on a budget but it was cooked to perfection, and tender and juicy. Just a comment on the veg, pleae dont mix old and new, it looks awful. Staff utterly professional and friendly and nice that they were flexible and allowed us to have two children's Ice Creams! Truth is, having ate large roasts, we would not have spent on a pudding had they not taken a common sense approach - so we spent another fiver on ice cream then stayed for two more coffees each. This place is quietly doing what Toby is sometimes failing to do - I wish you well and look forward to dropping in again.

One of the best carvery’s around this place has really improved Liam was great and the carver Emma was so jolly really made our experience great

Proper service with great friendly staff. Show the football with great atmosphere Huge respect to Liam he was fantastic

So friendly staff so warm and cosy on such a cold day. Great food good portion, we had a lovely time for a family day out definitely going back.

Great food brilliant atmosphere the staff are lovely and friendly. We went on a weekend and ended up staying there for the night

Fantastic food. Great selection and hot. Served by a lovely young man. Liam. Highly recomend the breakfast. Value for money.

Went for a family lunch after laying our nans ashes. Found a table to seat the 7 of us. Decided to go for the starter selection 5 for £15. Thought great price for a few little picky bits rather than a full carvery. The others went for the 3 course for £13 deal, again amazing price! Wish we hadn’t of bothered tbh. Our ‘picky bits’ came. The garlic bread was completely burnt & had no cheese on although we had ordered with cheese. So sent that back. Then our chicken pieces, nachos, cheese fries & mushrooms came. How on earth pre cooked fried foods can be cooked wrong baffles me!! Some of the chicken/cheese fries/mushrooms were semi warm, others stone cold. The manager must of had the hot ones in her gob as she came over to the table with a mouth full of food (sick face). Obv sent these back, the manager looked at us confused when we complained as they were clearly edible to her. The replacement food came, i mean it was just as terrible. The nachos had been stuck in the microwave & were soggy (who on earth eats soggy dorritos please) The rest of the table were sat waiting for 2 pizzas & 2 burgers for 50 minutes. The place had 2 tables occupied with 2 elderly people on each one. So why such a long wait? Oh & then the pizzas came & were burnt!! I mean the deal breaker for me was the child making the pizzas licking sauce off his hand & then proceeding to touch the food. Oh and kept the lid of the pizza dough on the grimey floor (hand over face) This place used to be ok, i wouldnt let my dog eat there let alone a human. Needless to say we requested a refund on the whole bill for 7 people. NEVER AGAIN

Three meals ordered 2 turn up after 30 minutes no sign of the third meal ,staff disinterested didn't care and as for the manager he needs re training or demotion customers service shocking.

Absolute brilliant service from Josh at the bar from start to finish amazing indiviidual service with a smile i cannot express how attentive he was too us Credit to this company he went above and beyond i will defo be back just to see him smile

Awful 1st visit what breakfast was there was dried up ,no eggs no sausage fried bread was so hard . We asked for fresh food had to wait for kitchen to cook everything . Waited for 20 minutes only for the young man behind counter to throw dried up hard fried eggs into the dish followed by sausages been thrown into dish 10 mins after eggs . Spoke to manager who was rather dismissive. Won't be going there again . Toby breakfast Always from now on ....Recomend Banners Gate Toby .....

Robbing gits went In there last night and won 70 on the gamble which then wouldn't let me withdraw funds told the manager and his partner Josh! Who then told me they would contact the machines and to call back tomorrow so called back and they told me to come down and collect the money so when i got there they gave me 40 pound , telling me that's all I won even tho Josh member of staff took a photo of it on the machine before he shut it fully down, aslo while i was there the man who fixes the machines came over to me and showed me the card which stated 70 !! Begged me to give them a good review last night and i did before i got conned !! Then to have the bar staff who was having full conversation with us about it happening tries to deny it and say he was too busy with orders i doubt that very much there was hardly anyone in there disgusting all seem lovely and friendly at start buy you a few free shots and think you'll forget!!!

After using the Malt Shovel for years and sometimes having disappointing meals I've always gave them a second chance as I have also had many good meals. Last week I treated my Sister & Brother in law to a meal as a Birthday Treat but it definitely wasn't a Treat. We got our Drinks & paid for 3 Carverys at the Bar then proceeded to the Hot food Counter where the only Meat on offer was a small really fatty piece of Pork, I asked is the Turkey Gammon & Beef coming out but the rather fed up looking Chef said No not until 2.30pm this was at 1.20pm no Apology no explanation. We should have been told this when purchasing the Carvery tickets. I didnt want to make a fuss and upset my Sister whose Birthday it was, so we had a Plate of Veg & uneatable fatty Pork. I'm not sure I will be rushing back. I was charged for food that was no longer on offer at that time.

Lovely meal, we had the carvery which was all hot and fresh. My grandchildren had the baby bowls which they seemed to enjoy. The gentleman on the bar was pleasant and friendly.

Had a good breakfast, chicken wings were a strange addition but I must say I enjoyed them! Laura was attentive and made sure we had everything we needed, great service 👏

Went for Xmas drinks with work before we went to birmingham. The service was very good, very friendly taff and got our drinks quickly. Great choice of wines. It wasn't too busy and was warm and clean.

Lovely food great staff really nice environment. Would go again for sure the place was clean and tidy. We had a great experience.

Went for lunch today at this local pub. My husband and myself tucked into a carvery which was really tasty. We were attended to by the a very charming young man Liam and the lovely Laura. Very pleasant and attentive staff, food good and all on our doorstep. A definite return will be soon.

I really enjoyed my visit and so did my family the food was top quality and all the staff were really pleasant, professional and hardworking especially the gentlemen named Liam he shows charisma and dedication to his job. Highly recommend this place and especially their...

Excellent pub, nice food and friendly staff. Liam the manager was very helpful in getting us a table and explaining everything to make sure we was looked after. Thank you liam & the team 👏🏼👏🏼

Lovely breakfast. Plenty of choice and nice and hot. Staff were very friendly and welcoming. Pizza and waffles also on menu!!

Am compelled to review this little gem of a pub/restaurant. Lovely helpful knowledgeable staff,delicious food & very reasonable prices. Had a fabulous time ,made better by the manager, a lovely polite young man who was very patient with my elderly mother. We look forward to...

Visited this pub as the buffet breakfast had been recommended to me and I wasn't disappointed. The food was really good quality and there was lots of choice. The friendly staff also helped to make my visit enjoyable and I will definitely be returning in...

As photo shows lovely choice on the carvery. Food was warm and plenty on offer. Staff were friendly and welcoming. Nice pub.

This restaurant is great for socialising, friendly staff, lovely food and quick service and just an overall nice atmosphere to visit would definitely go again!

Great tasty food cooked to perfection. Helpful and friendly staff, nothing is too much to ask. Great place to go with friends and family. Highly recommend.

Lovely meal and such friendly service. All staff was happy to help. Very clean and presentable too. Would recommend.

Fantastic breakfast Lisa was extremely friendly and helpful and Liam was also friendly. Love coming here, really is the best around! Must see

Visited the The Malt Shovel on 20th December 2023, i had received a voucher from the chain Stonehouse Pizza & Carvery Group for my yearly free Birthday meal, so on the date above i visited the above pub with my wife and father-in-law. I chose...

Breakfast 5* tasty filling breakfast, loverly table service from Lisa our server. Loverly pub. Brilliant selection of food on offer. Cosy place very welcoming.

Staff were extremely helpful and friendly. We were a party of 8 and had the 3 course boxing day meal at the price of £19.99 each , all of us enjoyed our meals and thought it was extremely good value for money. The staff even...

Fantastic food, great service from Liam. Nice atmosphere great family friendly environment Definitely recommend will be returning!

Great Pub, manager Liam was excellent as always. Always welcoming and friendly made sure we were well looked after. Was working on the bar and also came around to the restaurant to bring us our pizza. 5🌟 service.

Had an amazing evening here yesterday with my partner. We came here for date night on the recommendation of a family friend. We both had burgers and some sides and apparently the menu was new for the winter but the food was amazing. We had...

We visited on a Sat evening, 4 of us. 2 had carvery, 2 had pub food. My son said best burger he had ever had. Carverys were beautiful. Staff were so nice, lovely lady with blonde hair took food order. We havent been here for...

I have a brilliant evening here yesterday with my family. The food was amazing , the service was good a little busy but the staff still made the visit good by checking on us making us feel welcome. The work that’s put in to make...

Excellent pub very warm welcome. Visit often, lisa the restaurant server is always happy and cheerful even when it’s busy she finds time to make sure your looked after, the carver Paul is funny and serves a delicious carvery 😋 I would highly recommend a...

This place is absolutely fantastic ! Nice atmosphere. The food was great, the service top notch ! I was served by a very polite gentleman called Jordan he made my experience very pleasant. I would definitely choose this spot again next time i will bring...

Much improved! Last time I came, we did nothing but complain, took our chances again and wasn’t disappointed! Our server Jordan, amazing is an understatement, my little boy gets very uncomfortable in public places so we tend to not go out as much but he...

Very disappointed by the service we received, the manager having a couldn’t care less attitude . Not recommended

Visited a few times this summer as food is lovely. Super super friendly bar staff, really friendly and charming, fast and friendly service with a smile. Excellent daytime offer, 2 courses for 10 pound, brill. Opted for the carvery, turkey succulant and fresh, beef was...

Great pub, rapid service with friendly bar staff. The food came quick and was lovely. A favourite local to visit.

I booked a table for myself and my Family for a Carvery. When we arrived out table had not been reserved for us, When I complained to the manager he was really rude to me.

I Have to say the food was outstanding. Full of choices and Very delicious. We were served by Liam who gave fantastic service. He was a attentive, polite and helpful. The best Carvery. Thank you for the great experience we shall be back and we...

With a group of friends. Slight hiccup that I had reserved using the website and it had not been picked up but a quiet evening so we were easily accommodated. All our food was good and tasty but ordering online, as encouraged on the menu,...

Just took my Mother out of Sandwell hospital for some lunch. Not been here since pre-covid and its was amazing...food was spot on, tasty and warm. They catered around my Sons allergies brilliant and we all enjoyed. Deserts were delicious too. Service with a smile...

Superb pub offers drinks both outside ☀️and inside, offering exiting cocktails that are refreshing🍹and shots… great place to socialise play some pool and a pub quiz. 5⭐️

Excellent pub, loverly staff nice atmosphere. Hadn’t visited in a while, but now new managers stu and Liam have improved the pub and it’s became a friendly welcoming place. Will definitely visit regularly 🙏👏🏼👏🏼

Amazing carvery. We have been to quite a few carveries including Toby’s but this is our favourite! Food is very well cooked by Paul and his team. It is always fresh and hot and the mashed and roast potatoes are the best! The restaurant and...

Came to the malt shovel on sunday 16th with my wife and was politely greeted at the door who we believe was the manager. Very polite and friendly and showed us to our table. We decided to have the carvery. We made our way to...

Disappointed Staff standing around on mobiles chef who carves meat waited at 15 minutes for him to surface. Selection of food minimal for £7 wouldn’t recommend not worth the effort

Excellent customer service, nice pub friendly staff. Tidy beer garden is a sun trap for drinks outside. Food tasty and great value for money. Family friendly, relaxing environment. Highly recommend to anyone who lives near it’s worth a visit.

First and last time here!! Only positive was the Barstaff..Absolutely shocking for the rest of the staff..

Went today for an early dinner with my family and had a lovely time. Laura was our server and was brilliant! Thank you

Came for a carvery Thursday evening and the food was bloody lovley as always. Thought I was going to be disappointed as was only a turkey carcass on the deck but like magic Bippity, Boppity, boo the chef brings a fresh new turkey out. Can...

Sunday lunch birthday meal for 12 of us. Large car park- premises clean and tidy. Carvery fresh , well prepared and tasty. Floor staff attentive. Would use again.

Not just Cavery had a delicious popping chicken wrap and alcohol free cider for lunch. A nice enjoyable pub. Also now offering outdoor seating in there beer garden. I want to thank the whole team always soo friendly :)) see you soon

Fab restaurant 👌 delicious hot food. Vegetarian options - always made welcome here. Esp Lisa the waitress that goes out of her way to ensure all is good with meal Great place.

Amazing Service, we were served by Laura nothing was too much for her. She was great, friendly and efficient. The food was lovely, we had a carvery. There was also lots of choice for children if they did not wish to have a carvery. Definitely...

Stopped by here for food and drink, very friendly, extremely busy so had to wait a little for carvery but if people are queuing that for me shows good popular food, Laura was so nice and Emma on serving carvery was very calm with alot...

Very tasty carvery,friendly staff dressed our table with our baloons and banners.Daughter lives in Devon was very impressed,big thank you.

Food was lovely and Laura was brilliant, really friendly and great with the kids! Would definitely visit again.

My friends and family have joined me for a meal here several times during the past 3 months and on every occasion the food has been fresh, hot and of excellent quality. It is also excellent value for money and the customer service is good....

I’ve visited the Malt Shovel in Great Barr.many times over last few years.. food is always very good value for money.. also the choice is excellent.. In particular Josh who works on the bar is always very friendly and well mannered to who ever comes...

Good lunch and friendly staff , couldn't find sauces and kitchen member dave pointed me in the right direction even though it was very busy he took time and politely helped us

Visited the Malt Shovel for the first time last week for a birthday lunch. My friends and I were welcomed by a lovely young man ( Josh) who made us feel very special. The food was great it was fresh and piping hot. Josh was...

Amazing food as always! we come weekly & its great food & service, thanks lisa & team. see you all soon.

Yesterday a party of 12 people went to the malt shovel in Great Barr, Birmingham for lunch, after purchased the carvery choice we had to wait for 20 minutes for a chef to come to share us the food,and for the desserts we had to...

Emma pointed me in the direction of the family deal on a Friday. Wow it was amazing. Thank you very much. See you in the morning because your description of breakfast was amazing

We got to the Malt Shovel and parked in the disabled bay displaying badge. We walked to the door that is for disabled and a sign tells people to walk around the building to the next door (not good for disabled people). We got in...

Came here for a Sunday carvery with my family. Restaurant area was very busy yet kept very tidy. Greeted by a lovely friendly host named Sarah, she was so accommodating and made sure we was happy from start to end. Food was all fresh and...

I visited this restaurant a few months back and had a negative visit. However following my last review, they have made some changes and also put the condiment/sauces dishes back where the carvery customers could actually see them. I like to think that my review...

Been here a few times now and I can honestly say the carvery is one of the best around. Always a wide selection of meats and always a selection of fresh vegetables. Also may I add that the staff here especially Lisa is always friendly...

Nice place for a Sunday dinner food was lovely l, would definitely recommend.Also staff really friendly.

Lovely bank holiday carvery in a nice setting. Good portions of meat, lush roasties and the veg was fresh, colourful, plenty of choice and cooked to perfection. The hospitality staff were polite and attentive and made us feel really welcome. We downloaded the app and...

Outstanding food,and first class service from Lisa and Donald. Excellent take away service and a all round good atmosphere.

My wife and I live nearby and have visited once a fortnight for the last 20 years. Today was our first ever Sunday visit. Food was good as always, but there are a few "BUTS". Queueing up at the bar to pay for carvery only...

Long wait to order. Had to search out staff. No cranberry, mint sauce etc only gravy. Had to wait too long to catch a waitress to order dessert. The waitress, Lauren was very helpful and friendly. I did see on my way out that carvery...

A regular visit for my brother and I To have a ayce breakfast Lovely place With tasty food and friendly staff

Omg where do I start? Food was dry / bland / cold & hard. Not appealing at all. Flies all around the food & waited ages to be served. Miserable staff. 1st & last visit. Malt shovel owner do not reply with your generic reply...

We booked this meal in person to make sure it would be perfect for my daughters 18th birthday. We booked for our family of 14 across 2 tables and was advised by the member of staff to book for 3.30pm so we could have more...

Came in for Sunday lunch with the family. Was soo busy. We got our table straight away was told we could order at the table or go to the bar. Wait was not to long at the bar even tho it was busy. We all...

Came to day had carvery veg all dried up roast potatoes very dry best thin was dessert went to sit out side 4 dogs running loose

Went for breakfast with family was amazing food great service from the staff. The waitress Jules was amazing and very polite and the chief Paul was very polite and took great Pride in the food.

Great food lovely friendly staff good value for money will make this a regular place to eat. Would recommend for all ages

Fantastic food as always even brought the family this time. I had the carvery as normal the wife and kids had burgers and they loved them. Food is always great and the staff are always friendly

First time here. Meat portions were very minimal for the carvery. I will not be coming here again. Staff were great.

Great food lovely staff. Enjoyed atmosphere can’t fault the place. Can’t wait to return. Lots of parking. Everyone is really helpful.

We used to go to the Malt Shovel often before covid so we were looking forwarde to going again after lock down , what a let down the meats were dry the veg cold and the gravy and beans were dryed out and looked like...

Absolutely fabulous experience Friendly service, great food and a very welcoming atmosphere Somewhere I will be returning for sure. Thank you

This evening, we ordered a carvery to be delivered to us via Deliveroo. When the meal arrived, it didn’t include the beef/turkey that we had ordered. We called the Maltshovel and were told that the chef was ‘sure’ he had put meat on the order....

Amazing. We come to this pub many times a month and it’s always the same we can’t complain. Lisa always makes an impact on our visit. making sure we’re all okay & everything is fine with our food. Would recommend this place to everyone.

Came here with my 3 year old and family. We all had a carvery. The chef was very generous as he gave me 3 VERY thick slices of gammon! Nice amount of veg and tatas to chose from. Me and my 3 year old has...

I came to the pub with my sister and our friend. Sue served us and as always came over in a lovely manner, always smiling and always helpful. She really is an amazing person. Food was incredible so thank you to the chefs.

Not very often I get good service from Staff in this place, however, the carvery chef was very hospitable and polite! Goes by the name of POW, amazing service mate, il defo come back because of you

This place gets quite “meh” reviews but honestly we went on a Wednesday around 5pm and the food / service was great! The food was all fresh apart from the roast potatoes and the service from the lady manager was 10/10. Will definitely return :)

Very friendly staff and management. The carvery is lovely, lots of vegetable choice and always hot, great value for money

came to the pub with a couple of friends for food, was seated by lovely women at the host stand didn’t catch her name, and our food was served by a lady named lisa who was amazing definitely made us feel welcome huge credit to...

Omg! The service, food, atmosphere was impeccable! Met by the lovely Lisa she is a great asset to your company. Charlie and Laura bouth served, seated us and cleared our plates, they were great. Would deffo recommend, best place for food!

served by lisa once again, and her service as always is impeccable! always smiling and she’s just a joy to be around, absolutely love coming here when she’s working.

Went for my daughters birthday meal, lovely place, staff very friendly and helpful, had unlimited ice cream, machine was playing up so staff got us scoops of ice cream. Only slight downside not enough choice on menu it was aimed towards pizzas. Would visit again.