Little Dessert Shop West Bromwich in Sandwell

So extremely rude please work on ur staff and their customer service

thank you, order was accurate and delivered well. thanks for our free gelato too 🙌

Came early and one of the best dessert shops, so nice and they left a message thank you.

Me and partner went it has a nice seating area that is clean and well presented over all nice general place

It says it was delivered at 11.05 but was actually delivered at 11.50pm. All the desserts were stale and tasteless. Ordered the saffron milk cake and 2 milkshakes. All 3 were off, unable to eat them.

WHAT THE FLAKE - accepted order, said it would be delivered and then says delivered but nowhere to be seen. Wheres my food!!!

Food was freezing and just didn’t taste at all

Such great service desserts was bang on that I ordered twice from them on the weekend and delivery guy was ever so polite and friendly will definitely be ordering from them from now on thank you guys 😊

I specifically asked you guys please ring me when outside as I’m in a shared house this happen last time I ordered from the other dessert shop and the same thing happen what’s the point in putting instructions and having a code if your just going to give my food to anybody that opens the door I live in a shared house and I’m not happy about this my food is cold and melted

Thank you for your great service desserts was bang on and quality of it was brilliant that I ordered it again the next day for my sister and family and they enjoyed it and portions size was full filling thank you also delivery guy was very pleasant thank you ☺️☺️☺️☺️

Very tasty food on time and gave a free gelato also

Absolutely love this shop weather we’re eating in or ordering out the service is always great and delivery is quick and very polite. Would definitely recommend always

We had the best dessert night from here! Everything came hot, fresh and absolutely delicious! Thanks guys

lovely food and great milkshakes will definitely order again 😀

I ordered desserts online from the little dessert shop, and it was amazing.The delivery was quick, the desserts were delicious, and the whole experience was fantastic. I recommend trying their online service for a sweet treat delivered right to your door.

Everything i ordered was perfection, order come early and was also given a free gelato I’m impressed I would definitely recommend and buy again 👏🏼

I have stopped going here and I encourage others not to go here after I received poor customer service and I realised there are other shops on Just Eat who are more cheaper and their desserts taste much better. Here are some of the reasons why I stopped going Little Desserts West Bromwich: Poor Customer Service: Communication skills of staff is poor. They mess up your order and will not apologise Time: They take ages making your order. Never apologise. Complaints: I complaint to the manager about my order, he did absolutely nothing about it. Heath and Safety: I saw kitchen staff not wearing gloves or hair coverings. Orders: Portions are always small. If you ask for more topping they do nothing about it.

really nice dessert but it came late but can't blame the driver it far distance and some bad traffic driver was very kind aswell

I placed my order on 22nd September …at 15:56… order was delayed @ 17:23 i called to ask for update on order the staff I spoke to had the audacity to tell to be understanding and have patience as they were short staff. I waited 1 hour before I made that call… the order was delivered @ 17:55. I wasn’t happy with The desserts milkshakes were watery… ice cream had melted was soft the waffle was stodgy & dry! I would like a full refund!!! No update or notification delay of order prior to call I made!

I’ve ordered my food at 3:23pm it’s currently 5:10pm. called the restaurant twice and yet still no food is here and the app is telling me that my food has been delivered. please fix this issue because this has seriously ruined my whole day night and the rest of my year.

PLEASE AVOID THIS DESSERT SHOP Genuinely the worst experience I’ve had, ordered at 9:30pm and currently 3 hours later still nothing has been delivered. I live 5 minutes drive away and I ordered the most simplest desserts. 4 milkshakes and a cheesecake and yet the guy on the phone had the cheek to say that they’ll prepare it in 25 mins when I was meant to receive it 2 hours after ordering. I don’t think I’ll be receiving anything from these guys,wouldn’t recommend it even if they gave free stuff

Ordered at 9:24 couldn’t be delivered till 11 for a couple of desserts. Didn’t arrive and got “slightly” changed too 11:30. Its now 11:45 it still hasn’t arrived and everyone wants to go bed but we have to wait for someone to knock the door at nearly midnight

Waited 2hours & 40 minutes for my order! No communication!

Ice cream was melted,waffles and cookie dough was cold and instead bueno waffles I got plain

amazimg experience, furthermore they suprized me woth birthday dessert on the house from team Little Dessert Shop, West Brom. Much Obliged, Highly recommend

5/5 for everything!!! Truly recommend, food is extremely extravagant the same as the atmosphere. Staff had humour and were very polite, keep it up!

5/5 for everything!!! Truly recommend, food is extremely extravagant the same as the atmosphere. Staff had humour and were very polite, keep it up!

Hi there. i’ve had guest around today and i order food it came one hour late i got really disappointed my guest left without eating dessert i need refund on that please thanks

The cheesecake tastes of cardboard

terrible service, the lady was extremely rude on the phone not helpfully at all, would never buy from here again, avoid as much as you can,

Great food and on time. Would be ordering again and will recommend to friends and family.

I was not happy with the dessert or the service

5 stars for sure great food and delivery time tossed in extra gelatos aswell for free ⭐️

I ordered 2 times from this place and I got big discount so I didn't pay really much for few desserts and I got something extra for free!!! Definitely I will order again 😊

The order was great as always but the cheesecake didn’t taste fresh it had a Damp taste so had to be binned the cookie dough was amazing as always and the milkshakes

Amazing presentation and gorgeous food 10/10

Was delayed and then Never showed up. Waiting to hear back from just eat for a refund. Restaurant says wait 5 minutes for the driver. Assume the driver took the food.

Usually quality of food is great but order was 30mins late and unfortunately the food quality was affected.

Food was all cold and waffles were hard and milk shake was all watery

Quality was very poor, items tasted completely off

AWFUL. waited over 2 hours for delivery!!! what a joke, had children waiting which delayed their bedtime by over 2 hours!! not happy what so ever.

The food was warm and delicious. The waffles were soft, and the milkshakes were tasty. Also thanks for the free gelato.

The desserts tasted amazing and the presentation was beautiful. Would definitely recommend this place.

Ordered online not very happy with the cheese cake New York cheesecake dipped in a hard and crunchy pistachio chocolate shell. Not what I got

You were so late, why did I have to pay a delivery fee if u were going to be late and delay my order

Ordered online not very happy with the cheese cake New York cheesecake dipped in a hard and crunchy pistachio chocolate shell. Not what I got

great lovely deserts and lovely milkshake will definitely be ordering again soon

Went here last week. Cakes were stale, brownies were not fresh and clearly microwaved, concrete cake is not concrete cake, far too soft and soggy. We were greeted by a polite man but had the menus thrown onto our table. Customer service was poor.

BEAUTIFUL!! Worth every single penny the white chocolate cookie dough is to die for 😍. Delivery driver pleasant and on time will 100% order again

I wasn’t happy with the Brooke found the taste unpleasant unfortunately the rest of the order was delicious

The desserts here are absolutely amazing. Tried the S'more cookie dough which was too good. The service was also very effective

First time ordering from here, and it was absolutely beautiful we had waffles and milkshakes they was stunning. We had a free gelato in with our order too. So Thankyou. This was ours son’s birthday treat and he wasn’t disappointed. Will be ordering again :)

Great desserts, would recommend

lovely food and came early, would definitely recommend 👍

Food portion is amazing the taste is amazing the staff are so friendly and nice definitely recommend.

We have ordered from Little Dessert Shop for a while now up and down the country. However since moving to West Bromwich we have ordered from this branch 5 times on their website and we have NEVER had a complaint! Every time we order which is usually once a month, we usually have a delivery to home and it has always been on time and with lovely staff and delivery drivers! Sitting in or having a delivery I will never complain about their 5* service!

Alittle Luke warm & the sauces normslly hot or warm but Wer also Luke warmish -

Friendly staff, great customer service, desert amazing!!

Ordered a delivery they made the milkshakes and cookie dough 10/10 and also listened to my note about the white chocolate 💯

Fast delivery. They gave free gelato. Very good experience. Would definitely recommend and order from again.

Thank you so much Mahir for the amazing service and food!

Exceptional service by the employees and the cuisine was delicious and mouth watering with its large variety of options to chose it was difficult to even decide on what we should even eat. Recommend it for anyone who wants to indulge in a sophisticated comforting atmosphere.

Brilliant as always and kids enjoyed it more I think ☺️ also thank you for the note and the extra free tube of gelato kids enjoyed them too 😊

excellent food. great packaging and very thoughtful staff. highly recommend 10/10

waited two and half hours for the dessert not to even arrive

My order didn’t even get delivered.

Food looks and tastes fab however one of my orders came incorrect was still cookie dough but not the one I paid for

Good quality fresh desserts and milkshakes

Very good food and service. Enjoy my time. Thanks Garima

food arrived on time it absolutely amazing I will definitely recommend this restaurant ❤❤

Excellent customer service by the owner Faria and team, and very good choices off desserts will highly recommend 👍

food was lovely even gave free gelato

absolutely amazing I would definitely recommend the little dessert shop ❤❤😊❤❤

Babar was defo the best guy to talk to, man is invited to the birthday party.

Thank you for your service fariya

Amazing service from Babar and Faria and delicious food

I came in today to dine with my family to celebrate my daughter’s birthday and like to say she really had the best time there and an excellent service from all the staff of Little dessert West Bromwich! Especially from a young lady called “Faria” who really went out of her way to make us feel special and definitely would recommend them for sure! X

Babar Faria is the guy you go too when your in need of ice cream . definitely recommended

faria and babbar singh very good person and very good service

Was one of the best cookie doughs I’ve ever had was delicious and had very rich flavour . Was worth the more expensive price tag for the experience I’ve had . Will order again for sure

Babar was very good in hospitalality, defer ama geh

We loved the food and the service was great,we really enjoyed coming to the little dessert shop and we will come back again for sure! Thank you Faria and Babar for their good service :)

Great experience. I was served by Babar and faria. They were extremely polite and welcoming . Its a nice vibe/spot to bring ur peoples!

Faria babar and mahwish are great

Ver good service and very good worker garima and Faria is very nice workers

yummy desserts, loved the waffle and Garima Sahil was so helpful!!

I loved it her where there was a variety of different dessert shown and available. The place had great music the atmosphere was amazing as well as the staff being welcoming and friendly Garima Sahil she was helping and friendly as well as the other workers. I would recommend this place for dessert.

Very good advice when ordering with Garima

Great food! Turned up super quick and tasted great! Would recommend!!

Babar, Mahwish, and Panreet… good team of individuals who knows how to treat their customers well with respect and guiding them with the right items according to their preference. Keep up with the good work.

I ordered strawberry waffles from this place and it was a delight to have…so tasty and mouth watering experience that u will keep asking for more…thank u guys!

visited here for the first time & got greeted by fariyah. The service was quick & the dessert was so delicious.

Barber mahwish sahil very attentive, served me and my daughters very friendly and kind. Great atmosphere, nice and clean.

Polite staff named babar, mahwish, pavneet. Quick service. Great atmosphere.

Lovely food and a free pot of gelato

Delicious cookie dough 👌🏼 thank you and for the extra gelato 🤩

The loaded strawberries were lovely but the coconut bites smelt and tasted stale like they have been in storage for years…. Really let the order down!

Excellent service. Item arrived quickly and tasted amazing they even sent us a free gelato…. Many thanks

Great quality food, great delivery time, great service. Thanks!

We really enjoyed our order, cakes was amazing & ice cream was delicious- thank you 😊 will definitely be ordering again.