Maison Bertaux in City of London, Westminster - Phone Number, Reservations, Reviews

Amazing cafe! Best scones I’ve ever had. Would highly recommend.

It's a famous Korean restaurant, and the museum guide recommended it, so I went there. I enjoyed it with tea. However, I ordered one tea and asked if I needed two cups, so I said yes, but when I paid later, it was calculated as the price of two teas;;

The scones are really delicious!! I went to London again haha I eat it at the store and sometimes get takeout too. Clotted cream and jam are a must!!!!

One of our favorite spots to stop in for a bite in SOHO! The owner makes it extra special with her fun energy. 🫖🩷

Decent coffee, really really really bad croissants. Can’t judge the other pastries which look much better

I have travelled the world in search of the best Paris Brest outside of France. Finally Maison Bertaux I have found it. Not too sweet and pate à choux pastry that is heavenly. Merci et à bientôt

A friend recommended me this place and I can’t go anywhere else for scones anymore.. Cakes are alright.. I still prefer the scones! You will occasionally be sharing your space with a pigeon.

unfriendly and rude The employees are expressionless and the service is mediocre. Most of them were Korean, but if you look at the behavior of some Koreans, I can understand, but as someone who pays to eat, I don't want to go back to being treated like this.

I took my female friend for Cream Tea at Maison Bertaux a few days ago... at first it seems a touch ramshackle in the way it's furnished and staffed but it's the whole point as that was how it was when it opened in 1871 (prior to the (now closed) Patisserie Valerie so it's a real gem. We chose a table for two and were served by a friendly waiter wearing white shirt and navy apron so very smartly dressed✅ by the piano and had a large pot of loose leaf English Tea with scones, strawberry jam & clotted cream - WOW! Then we looked over the cake counter and choose almond & pear tart and a big cream cake with fruit accompanied by two glasses of cold prosecco - Fab!

Excellent scone with butter and jam! And the service was very pleasant and friendly. I recommend! Thank you, I had a great time!

Dinner if the most delicious cakes/teas and coffees. An absolute institution.

Had a pain aux raisin and chocolate croissant. Not flaky and average flavour. Not sure if we were served yesterday's or just not enough butter. Was expecting more for the price.

A delight! It was strange to eat the English specialty, scones, in a French house but it was very successful! There are plenty of seats on the upper floors, which sometimes doesn't seem like it given the crowded terrace. A delight!!

We expected so much more from the oldest patisserie shop. We were sat downstairs in a dingy basement. Cakes were average. It was very chaotic and hard to have a look at cakes and pick. The tables were super close together and the overall decoration seemed odd, old and didn’t strike us as French patisserie shop. Cakes cost around £7. Would not come back. Seems like a tourist trap.

Korean employees are unfriendly to Koreans. If the foreign employees don't seem to understand, they try to make you understand by kindly offering to make it an easy conv. The Korean employee just kept talking to himself until the end, then sighed and spoke in Korean. I'm going to fight properly.

Scone was good, but nothing extra ordinary. Service was unwelcoming to rude by the aged lady. More focused on the touristee crowd of china town. We went early in the morning so area was not crowded, but at other time I can think of how busy it would get on the footpath, so can't sit out. Old lady kept warning guests to take care of their bags and to not keep the phones on the table. Enough for one time as it has high number of decemt reviews, just to find that they are from non-londeners.

Scone was amazing. Cream was excellent that my wife couldn’t stop. Waiter super helpful. Thanks again.

Nice dessert and lovely staff …but it’s quite crowded.

Best place for croissants. Great scones and great coffee. Loved the quirky atmosphere

We had coffee and tea with an amaretto cookie and scones with butter and jam. The coffee was super bitter and dark. It was a flat white so I expected it to have more milk. Very bitter for a flat white. The cookie was very cloying. Very sweet and also had sugar on top. The scone was very heavy. Very massive. The food in general did not seem good to us. And the place is very small and very crowded. The very high price was £18. The service was very good and the outside tables are a good place to sit.

Ordered a cheesecake, whole pie for take away. It was gelatin and butter and not a cheesecake. Tasted horrible. Sorry. I loved the place and the staff.

Pain au chocolat even more generous and better than in Paris! The waiters are a little pushy but otherwise it's a very nice place with a lot of charm inside

Good cakes, good coffee, good vibe

I only stayed in London for one night and didn't have much time, so I took out some food and ate it while waiting at the airport. The taste is normal. There were quite a few Asian people in the store, including Japanese. It looks cute, but I personally think it's really delicious! That's not to say I don't recommend it.

I am hearing impaired. Even though we couldn't communicate, I had a good meal thanks to your kindness. Always stay healthy and happy.

One of the Soho originals. First rank choice of cakes. Cream cakes are a speciality. Service though can be a bit short on smiles.

The scones were really fresh & good

Tea and pastry; both were fab, and served in a very friendly and welcoming place. It's rare to be looked after so well, and I hope to be back soon.

Scones are so delicious 😭😭😭 Paired with cream and jam, it’s really satisfying You must have a scone when you come to Covent Garden. I miss him again now 😭 - The scones are just too delicious 😭😭😭 Paired with cream and jam, it's truly satisfying You must try a scone when you come to Covent Garden, I'm already starting to miss it again 😭

The only bakery in Soho where the cakes are cooked daily on the premises. The window is just amazing and its nigh on impossible to not give in to temptation. Its a real Soho institution and now one of the few places that still retains that old Soho feel amongst the infiltration of the chain restaurants that are dull and sterile in comparison. To sit with a lovely pot of tea and a delicious cake with friends here is a real treat. I've been coming here for nearly 30 yrs and hope to do so for a long time to come.

The scone itself was delicious, but the seats on the second floor were so hot, narrow, and noisy that conversation was impossible. The entrance to the teapot was very dirty and the tea cup had teeth. However, the server in charge was friendly.

Great tea time. Excellent scones !

Excellent pastries. Made me so happy to find a place that still provides quality thoughtful delights.

Best scones in London! Served warm with creamy clotted cream and homemade jam

Went to eat scones. Although it was crowded, there were plenty of seats on the second floor, but even so, the clerk had a very difficult time ordering. I ordered 3 items, but 2 of them came out wrong. They brought it back to me, but the lid on the kettle they brought was replaced with another bowl. I don't think this was proper serving. The food was okay and the tea wasn't bad, but the tea leaves were put into the pot at once without separating them from the tea water, so the tea gradually became bitter and bitter. I wasn't completely satisfied. It is difficult to recommend a visit.

Fantastic coffee and pastries And very friendly staff

The coffee was delicious, really good quality....but the almond croissant was something amazing, perfect pastry, crispy, delicate, like from grandma. HUGE!!! and not overpriced. I highly recommend it 😉

The tea is okay, the scones are good

Great place with a lovely team providing a unique friendly service that makes you want to return there. Highly recommend!

Exceptionally friendly service. And the scones of course are great!

This little bakery is charming! We went there on our 2 trips to London this year. The perfect place to taste the famous scones! The staff a little abrupt but the place is really good!

L'unica cosa particolare di questo "buchetto" mal sistemato è la data della sua fondazione: 1871. Per il resto mi chiedo come mai questo posto sia spesso segnalato nelle guide visto che è un bidone. Tutto si riduce ad una stanzetta squallida (più 3/4 tavolini all'aperto) con tavolini ravvicinati, soffitto decorato con lanterne cinesi e addobbi natalizi (!?!) pendenti. Abbiamo consumato un cream tea (con un solo scone) come se ne possono trovare dappertutto a Londra ma a prezzi meno cari ed in un ambiente più gradevole.

Very good scones, and the service really nice. People lovely. Totally advised!

Cute place. Sat outdoors. The street was calm and it was nice to sit there. I had english breakfast tea with scone, clotted cream and jam. The scone was heated at serving, but it was not that heated. I've had better scones elsewhere in London. This one felt kinda dry. But the clotted cream was really good so this along with jam made the experience much better.

Nice staff and tasty desserts. Not the best French desserts I’ve had but decent.

I don't know why, but 80% of the customers were Korean. The second floor is exclusively for Koreans!! Personally, the scones I ate in the Cotswolds were much more delicious.

Cute old-fashioned bakery, the owner was very nice and welcoming. They are popular for their scones, which are delicious. They also offer interesting selection of cakes and other baked goods which I look forward to try on my next visit.

Historical place for London as it is the first ever French patisserie in the capital. It's been here since 1871 and despite the changes it still holds a very independent and bohemian look with a very untidy hall, a few tables, crammed cakes and pastries. Take it as it comes as it is not a fine patisserie but the look will deceive you for the sweet food served is simple, delicate and low in sugar compared to English pastries, but still flavoursome. Worth stopping.

My favourite place to have a piece of cake in Soho.

Scones were 5/5 with a tart like crust on the outside but soft and buttery inside. Get it with the obscene amounts of clotted cream and jam that could go on it. Paris brest was about a 4/5 because the hazelnut cream was sweeter than it was creamy. My wife loved the Dijon slice it was unique like pizza with Dijon bechamel on puff pastry. English breakfast tea was good paired with the scone but if you don't drink it fast enough it will be oversteeped. The atmosphere is pretty chaotic because of how busy they are but the service is lovely.

Too expensive for the quality of the products. I got a scone and it was really hard. I wouldn’t recommend it if you are looking for tasty scones.

The staff was so kind and gave a quick service. Especially the staff with the short blond hair who took out our family picture ouside of the cafe even though she was busy!!👍🏻It was great because we didn't have a time to enjoy our tea with a delicious scone and some other desserts due to the limited time to catch up the flight! Thank you for making a good memory there!!

I visited a month ago, but I'm only now leaving a review. The staff were friendly and the scones were delicious. It was nice that they gave me plenty of clotted cream so I could spread it on the scones haha. And they complimented me on eating the scones the right way! Hihi, I want to visit again next time! I visited a month ago, but I'm only now leaving a review. The staff were friendly, and the scones were delicious. They gave a generous amount of clotted cream, so I could spread plenty on the scones, which I loved. They even complimented me for eating the scones the correct way! I definitely want to visit again!

Great quality cakes. They use real ingredients, which is very rare in London these days!

Quirky old style tea room, abit of a squeeze especially if it’s busy and you have to queue to ask for your order before you sit down. My sponge and cream layered fruit slice was light and delightful. Service was friendly but someone was told off for obstructing the entrance in the queue by a waiter.

Scones and croissants are a must-try

Sultana scones did NOT disappoint. May be the best in London I’ve had so far. Generous portion of clotted cream. Will return again next time I’m in town.

Fast, fresh eats: This is the perfect cafe to duck out of the weather while still getting fresh air. I highly recommend the Broccili quiche (10 out of 10) with a side of fresh salad topped with pomegranate seeds. Fresh squeezed orange juice to drink.

Got the scones and cheesecake. Cheesecake has a jelly like texture and it wasn’t the taste that I was expecting. Scones are really good, must-try menu when you go there. Will comeback for the scones

Stopped by for a afternoon cappuccino tried the cheesecake which was light with a thin layer of sponge cake and the chocolate mousse cake. All was great, highly recommended you stop by if in the area.

I ordered 2 scones, 1 chocolate cheesecake, and 1 raspberry cheesecake. Personally, I like Basque cheesecake, but the cheesecake here wasn't my taste. But that doesn't mean it's not tasty. Today’s tee? I had the menu and black coffee. It was just like that. There is a small bathroom and a store in the basement. It seemed cramped, but the atmosphere was cute and nice. And most of all, the staff were so friendly that I felt really good!!!

This long established institution has lost its way and is now a bit of a tourist trip I think. Do go if you are tied to ticking places of a list but best avoided in my opinion if you are wanting to eat quality fare. Save up a bit more money and go to a top quality hotel for a proper afternoon tea, that will be a better experience, and more genuine. The food is still baked on the premises but the products not a patch on real French patisserie. Any sweet treat is packed full of too much cream and the savoury items will get a generous sprinkling of whatever the staff and visitors pass out through their mouths! The idea that a French patisserie should offer scones, jam and cream is quite ridiculous. There was little attention to clearing and cleaning tables on my visit and one of the tables was taken up with a manager sitting with her friends talking loudly about how crazy it is that the two places tourists was to visit in London are Buckingham Palace and Maison Bertaux ! If you are visiting Europe and the UK and wish to try beautiful French patisserie products, wait until you get over the channel to the continent, they do it better there! And if you want a delicious scone with jam and cream, there are plenty of places that offer better that what I saw customers being served. Those around me who chose the lovely looking tarte aux fruits frais happily ate the fruit and left most of the rest. My chosen pastry was soggy, low on praline and high on poor quality cream, I left it and told the member of staff I paid that it was a very disappointing experience and that despite a fair number of previous visits that I will not visit again.

The best scone I've had in London! Perfectly dense, and flavorful! Awesome service, and delightful jam and cream!!!

🇬🇧Traditional century-old pastry shop! It is recommended to come in the morning or afternoon to sit and relax or chat. It is very comfortable and pleasant. Breakfast tea is also very fragrant and goes better with milk and sugar. I also ordered Eclair, which is a traditional snack~ Start a wonderful day🥰

Best scone I had in london! The interior including the downstairs area could be improved though as the space has lots of potential.

Amazing home made warm plain scones, THE best I have ever had in London. Highly recommend this place for a cosy afternoon tea or home made cakes. 5 stars. Definitely come back again.

I came here because I heard it was a famous cafe. Even though I had trouble communicating because I couldn't speak English, he kindly asked me questions. There were already a lot of people on the first floor from opening time, so I ate on the second floor. I should have had a scone, but I forgot and ordered cake;; Still, the taste and atmosphere were good. I recommend it.

Fantastic cakes. Good service. Super sweet owner. Don't miss.

The scones and tea were delicious, but it was too small. They gave me hot water separately so I could drink it without it being too bitter.

I love this inimitable Soho patisserie for its jumble sale teapots with strainers and leaf tea, sludgy French coffee, sublime croissants, fresh fruit decorated cream cakes, home made pastries, pizza slice, cheese savouries, authentically grungy decor and wonderful, kindhearted staff. Prices aren’t cheap but more than fair for the location. Maison Bertaux is a Soho Institution, one of the last of its kind in London or anywhere elsewhere for that matter. It’s a perfect pit stop for hipsters, literati and cake lovers. The window display is worth a visit in itself and you’ll often find an eclectic ersatz art exhibition on the walls.

The combination of clotted cream and jam goes well with a light, not-sweet scone, and goes well with iced coffee. Similar to the taste of biscuits from the drama Reply Memories The interior atmosphere is very British. It seems that many Koreans visit the place, so the precautions are clearly written in Korean. Maybe it's off-season, but I saw a lot of Korean people in London. I see a lot of them here.

I enjoyed the scones and apple pie. But the drinks were so bad Don't order an iced latte... The dishes were a bit messy. The mug smelled so I couldn't drink a cup of tea...ㅠ Those who are sensitive to hygiene should only eat packaged desserts. wish The staff was friendly and the desserts were delicious. It's good to visit once, but I have no intention of visiting again.

Really busy little cafe. Lots of options and beautiful cakes. I had an almond croissant... it was huge. Abit disappointing as it was very dense almost cake like not flaky and airy like a croissant. Would definitely come back for a scone or cake though. Staff were lovely and friendly and love the old tea room style atmosphere. Pricey but would come back.

Sweet cozy place to wait for HP’s Part II!~lovely cheese cake and puff cake

It's great to sit outside and relax with a cup of tea Iced tea, iced coffee and ice menu are all available. When you order scones, they come with jam and clotted cream. Perhaps because a lot of Koreans visit, they are very friendly and welcoming. I recommend it.

Present owner, the best scones ever!! 👏🏼👏🏼👏🏼👏🏼🔝🔝🔝🔝

This is my favourite bakery in London. All the cakes are fresh. The owner is just lovely. All the staff smile. The tea is proportionally very generous and the cake slices are huge! The setting looks crampt but is actually very cosy and homey. It’s a true corner of happiness that is in the heart of soho, without all the crowds and noise. I would definitely recommend this place to anyone coming to London.

I bought a Paris-Brest to go - it was really bad. The dough was wet and the cream was far from what anyone would expect from a French patisserie. Very disappointed.

One of the last independent cafes left, a proper pot of tea and amazing pastries

There were a lot of Koreans and they were very kind and meticulous with the packaging😄😄 The moist scones are really delicious!!

Amazing scones and tea, lovely staff and great for people watching. Definitely recommend!

Very down to earth patisserie. The service makes you feel at home and the coffee? Oh my god, one of the best!

Sono stata con la mia famiglia in questo posto che definirei speciale. Non solo perché, come raccontato dal proprietario ( che inoltre parla italiano) va avanti da generazioni, ma anche perché il connubio tra té e dolci è stato divino. Abbiamo preso una lemon tarte, strepitosa ed un biscotto che il proprietario ha “farcito” sul momento con burro e marmellata. Inoltre abbiamo ricevuto gratis una specie di “strudel” scomposto ed una limonata. Qualitá ottima.Personale accogliente e sempre sorridente, cosa che ci sembrerebbe strana dato che siamo a Londra. Questo posto mi è entrato nel cuore.

Excellent! Came across Maison Bertaux through a Google search and based on the good reviews, I decided to visit. It was so good that I went back again - beyond my expectations. Not like the mass produced chain cakes. Their cakes were absolutely amazing in texture and taste. It paired perfectly with the loose tea!

I live in U.S. and A friend of ours in Virginia told us about this place and we walked to it...it was worth it! A quaint warm place with professionalism and kindness....coffee and pastry was outstanding

Came here with high expectations and while the food in general was tasty I found a hair at the bottom of my dessert. When I told the waitress she just said "I'm sorry" let them know when you pay. When you go to pay it's a complete mess. There's no organization at all and they ask you what you ordered. Am I supposed to know the names of all their desserts? There isn't even a number on the table you sit in . After trying to tell the cashier what we had we could finally pay but behind us there was already a long queue waiting to pay their bill... After all we didn't mention anything else coz it was already a chaos. Unfortunately we won't be back. They need to improve the service and the hygiene.

Tiny patisserie in Soho with excellent pastries to eat in or take away.

Love the vibes - everyone was also very friendly. 100% recommend you try !

There are many cafes with Maison Berto as a motif in Korea, so it was a cafe that felt very familiar haha. Since the scones are so famous, I ordered the cream tea set and it wasn't bad! But maybe because I was really looking forward to it, it just tastes like an ordinary scone. It's delicious 🥖 It's worth a visit at least once! Return doctor x

Great service, Chill and comfortable with best cheese cake in London:D

The scones are delicious.. and not too greasy..

A hundred years old! The scones are really delicious and very big, so you can eat them very full🤣 I love their cream. The scones with cream are so delicious! ! If you order a pot of tea, a pot of hot water will be provided for you to refill. A small jug of milk is also provided, which is perfect to eat with it. Really recommend it! Remember to eat here when you come to London!

We were there on a Saturday morning and there was a lot going on, but you could still find a place in a relaxed manner and the staff were super friendly and patient! The owner is super nice and helpful and takes care of every guest as if they were her own grandchildren! The food was super delicious!

perfect！！Not only did they make a delicious cake, but for my extra requirement they did it perfectly! SO LOVELY DIAMOND!

Got english breakfast tea for 2, almond croissant, and plain scone with cream and jam. The almond croissant was terrible, it was large but too much flour, the inside was stale and hard. The jam was low quality, very sugary and almost syrupy, scone was ok, cream was kind of greasy like melted butter rather than clotted cream. The price is exorbitant, far too much for what it is. There are much better cream teas around London.

2 cakes and coffee for 20. The coffee was good. Cakes were just ok had a pear tart which was rather dry and an eclair which was fairly standard. Very busy which made sitting outside somewhat less enjoyable that it might have been

The staff was so rude today, especially the french boy serving the food. There is literally no sense in anything, nobody knows where to queue to order, to pay, dirty toilets.

The cakes are delicious. The staff are really very friendly and a shoutout to Eden who is there with a smile, making you feel right at home.

Love 💖 Quirky traditional tea room Fantastic cakes 🍰

It's so popular with Koreans that the directions were in Korean and the staff were really friendly. I ate takeout scones and coffee and the taste was average.