Magic Pancakes in Basildon

Staff were nice but didn’t seem to know what they were doing. Fingers and hands all over the coffee glass rim. Three things I asked for they didn’t have. Had to ask for a glass for the bottle of lemonade (which was third choice). Sat outside because we had a dog and to enjoy the sun - in a cloud of staff Vaping in the doorway next to us and smokers the other side. Never returning, plenty of other places in high st that know how to run things properly.

I had a mixed experience when visiting this restaurant. The food was lovely, and we enjoyed our meals. However, the service was not great. Despite the restaurant having only three other tables, the waitress left us with closed menus for quite a while and walked past us multiple times without coming over. After clearing our main courses, she didn't come back to offer us the dessert menu. When we ordered drinks, they didn't have the right alcohol to make the drink, however there is a bar on the other side to where we were seated and the waitress didn't check or even go and get the right alcohol from their stock. Additionally, she didn't inform us about the items that were unavailable, and there were quite a few. Although the waitress was kind, she wasn't very attentive. Overall, the food was great, but the service needs improvement.

Nice clean place, but that is all I can say was good. The worst pie & mash I've ever had, the meal was only luke warm, and the pies were under cooked, there was a group on another table that complained about their meal being cold, and then walked out leaving the food on the table. This was my first time in this restaraunt and will be my last.

We arrived here for a nights dinner as a cuple , although the food was ok and the service was ok to start . The kitchen forgot to cook our mains waiting over an hour and a half , the tables around us eventually left , leaving us asking for our mains several times . Our waitress left and other staff were not attentive , they smashed a bottle of pepsi over our clothing and never apologized. The experience was poor , if I was prezzo I would be discussed.

Saturday night and the pub was dead. Sofa was old and ripped,the carpet had seen better days.Beer was OK so was the servise. My first and last visit here.Such a shame as its a lovely old building.There was the smell comeing from the toilet into the bar area. I was very disappointed as been past this pub many many times.