Pizza Express in Basildon

Fantastic restaurant, delicious food, and excellent service!

So the food was good but the waitress was bizarre. She stood at one end of the table shouting across. She was clearly busy but I don’t think you should convey that to customers. She just seemed annoyed when we wanted desserts / more drinks. We were a table of 8 for my son’s 13th and the boys said they felt she was constantly annoyed. We usually tip well but for the first time we didn’t tip. Wouldn’t go back.

Delivery driver pull up on a main road and tried getting me to jump the fence so I could get my food he was on the phone for about 5 mins a was refusing to drive round therefore me food is freezing cold

Some of my food was not delivered but I have paid for it

Food was cold, Juice and sauces had all leaked in the bag, Pizza dough was chewy and Dough balls came all squashed

it would have been helpful if the pizza had been cut. very awkward to eat in a hotel room

Second time ordering with just eat from this pizza express to find order incomplete (missing item).

Fantastic staff, great with children and for searching through the rubbish for something we lost. Food is way overpriced in my opinion but then I'm old and never eat out. 🥴

This is probably one of the worst Pizza Express's I've been in. The staff were slow and churlish and the windows and doors haven't seen a cleaning product in God knows how long. The food was exactly what we ordered - nothing particularly inspirational.

Pizza not very hot, otherwise ok

Went there for a quick bite before cinema, the place was busy but the service impeccable and the food yummy, will definitely be back.

Like it! I can really recommend it, especially the friendly and professional team and the food is well prepared and served. All stars fully deserved!

Great food and even better service. I recommend it to anyone who wants to eat tasty, rich Italian food without having to go to Italy :) From the very beginning we were welcomed by the friendly staff who recommended us what to pay attention to in the current menu and we were not disappointed. We had a really great time. We will definitely come back here.

They forgot to give me my main food and only my side was delivered

Great food and even better service. I recommend it to anyone who wants to eat tasty, rich Italian food without having to go to Italy :) From the very beginning we were welcomed by the friendly staff who recommended us what to pay attention to in the current menu and we were not disappointed. We had a really great time. We will definitely come back here.

Our dining experience at Pizza Express fell short of our expectations. It was evident that the restaurant was understaffed as dirty tables remained uncleared throughout our visit. While the food was palatable, several dishes were missing ingredients listed on the menu. To add to the frustration, my children's main course was completely forgotten about, forcing us to wait an additional ten minutes for it to arrive. The only bright spot was our attentive waiter, who graciously waived the charge for the forgotten meal. However, this gesture did little to alleviate the overall disappointment. Despite these setbacks, we managed to salvage the evening and maintain a positive outlook. It's a shame that such a subpar experience occurred at a restaurant chain known for its quality service in other London locations.

Everythig 10/10. Excellent food, kind staff. Definetly will be returning.

The mac and cheese needs a lil bit of flavour. It’s just plain, here and there you have a lil bit of taste but deffo needs something added to it.

Absolutely lovely restaurant. Had a great time with my fiancé. The atmosphere is cozy, the staff are attentive, and the food is delicious! I highly recommend it

Vegan pizza is amazing very good about allergy’s and have a lot of gluten free options pizza is absolutely gorgeous first time having from here will definitely order again !!

pizza ordered via just eat at 19.05 on 06/10/2024 the time now is 21.08 and the order has NOT been delivered. although the tracking says it has. Please help sort this out .

Absolutely appalling experience, my order never arrived

Driver went to store. I ordered a pizza and a drink. He picked up the drink and didn’t pick up the pizza and just left with the drink and I gave him a tip and he didn’t care. I asked him to go back and get the pizza and he said it’s not his problem.

Can’t believe this restaurant hasn’t got better stars , just been there today fir the first time and was greeted by a very polite manager , was served quick by also polite staff , the squid starter was probably the best I’ve ever eaten from any restaurant and I have it a lot !! Pizza main was good but the chocolate fudge cake afters was to die for . Reception / food and staff bang on 👍🏻👍🏻. Lovely job . Well done

Food was cold on arrival and took 45 mins longer than originally stated.

£28 Pizza delivered, Restaurant wont answer. Zoom in on receipt speaks for itself. A single anchovie and a single cube of tuna. Baffled... Edit: So, manager replied to this review last week... But he has yet to respond back to my email i sent directly. No care at all.

Very good evening all around! This place is great!

We went out for lunch and had a great time! The service was so quick and the food we had was lovely

Server was very curt with us and seemed like she didn’t want to serve us. Was not very attentive. Pizza was over cooked and very dry. Pizza every cold extremely quickly. Staff seemed like they didn’t want to be here as their behaviour on the side was not good throwing cutlery and making it loud enough for the whole section to hear. No ice in a busy Saturday which is bad that they couldn’t have popped out to a local shop and bought some. A very disappointing experience

The pizza was cold and the ingredients didn’t match what was advised when ordered

Unfortunately the order was not fully delivered. I tried to call the restaurant but never got any answer, I appreciate it being a Friday they were probably busy but I kept calling up to an hour after my delivery. I have not heard back from JustEat.

Outside needs a fresh lick of paint as well as the dirty plates and glasses left outside being taking inside. Server was rushed off her feet leading to long wait times between courses. Air conditioning needs to be turned down as we left early due to it being freezing. Food was ok. Pasta a little crunchy.

Staff nice, food excellent, everything fine

Always good food and good service here. Very busy.

Lovely meal at pizza express with my friend. Great selection of drinks and the new chicken calzone is delicious and the food came out very quickly

Excellent food, Friendly and helpful staff, clean restaurant and fair pricing, easy payment.

Expertly cooked, everything was delicious, so cheesy and perfectly seasoned. I’m a very happy customer. Thank you for the fantastic food and thanks to the driver for his service.

Overall food and service was good. Didn’t ask if I had the app which I later found out could’ve saved me some money.

We went for dinner and had our dog with us so we sat outside in the sunshine. Our server Julie was amazing from start to finish. Super friendly and couldn’t do enough for us. She brought our dog some water and a little treat of chicken which was such a lovely touch. Would definitely recommend! Julie made our experience absolutely lovely.

Great atmosphere. Excellent service. Very friendly and welcoming.

Food quality was poor this time

Seem to forget items every time ordering.

Perfect went there yesterday really friendly and helpful staff we were served by Amy who was a star

Had a good experience here. Food was served quickly for a Friday and we were seated in a more quiet area which was lovely. Friendly staff too :)

Food was lovely and service was good. Only thing I say is the place needs a better clean, walls need a wash and having paper towels stoping a table wobble with it looking dirty not nice. But like said food and service was good

Food cold paid over 40 pound in these times where money is hard to come by. Just wanted to treat my family. 2 tiny pizzas uncut and cold.

Pizza express is the only one for me. I don't do other pizza's. The staff are so friendly and uber helpful. Always great!

Went for a family meal. Pizza and dessert were on point. Recommend the Funghi pizza and the Honeycomb slice dessert. (Only thing that was so-so was the Bruschetta starter. Using mini pizza and pesto just didn't go. Not a good Bruschetta!). Our waitress was attentive and accommodating. RECOMMEND.

Can't go wrong with Pizza Express. We've always had friendly waiting and quickish service.

app showed delivery in progress but nothing showed up. no phone call from driver. unable to contact restaurant by phone. literally just took my money and didn't deliver anything.

Order was missing the main part,,, the pizza!!! And no answer when i was ringing and the food that did arrive was cold and took almost 2 hours to arrive from ordering

We went to pizza express on Monday I use a mobility scooter when we arrived was a bit worried about leaving it out side but before we had a chance to decide a member of staff opened the door for us to come in with the scooter all the staff were lovely and helpful and the food was excellent we had a lovely time thanks

Ryan was great and a top service, thank you

It was a good experience with great customer service

food was great and always is but paid £9.95 for double dough balls that wasn’t in the bag whne we got it . Dissapointed

Well attended this restaurant after a bad just eat delivery, wow Laura and the team were amazing, had great food and great service atmosphere, definitely the best pizza I had in a long time. 5 star plus

The pizzas were cold, very little toppings. Not worth the money.

Had a pleasant afternoon with good food and pleasant service.

Usual high standard, great for reliable family meal. They also are very careful about dietary restrictions.

The review is for delivered food: absolutely ridiculous presentation, very scarse in ingredients and tasted old and stale, although delivery took only 30 minutes the pizza was cold. Never ever ordering again, worse pizza i ever had

Really lovely atmosphere food was great staff so attentive & helpful A++++ My husband is very fussy with his Pizza and they never disappoint to cater to his needs. All in all a super restaurant that we will return to regularly x

A family birthday meal out with 2 six-year olds and a 1 year old! Could've been tricky, but the staff were absolutely fabulous from start to finish. Nothing was too much problem. Food was as you'd expect (we do like their thin crust pizza). They even plated up the birthday cake and lit the candles for us ..they even sang to us! The staff totally made our experience a good one. Thank you.

the pizza came, well cooked(bordering on burned). It wasn't even sliced. (I was in a hotel, with no utensils) the delivery guy didn't have my full order. very disappointed

Food was cold and one side was missing

Came for lunch and throughly enjoyed it. Pizza was great, service was quick. Would happily return!

Thanks! Really great gluten free vegan food!

Naff pizza. Not be ordering that again

We enjoyed a lovely birthday meal out with my partner and son. Julie our server, was fantastic and really made our dining experience all the better. The restaurant is spacious and relaxing. The food was delicious and well presented. Julie made sure our dessert was adjusted according to our taste. Would definitely recommend

Not much choice for gluten free, chillies on most pizzas, not everyone wants hot spicy food, generally not worth the money

Food arrived on time and hot. Good pizza, but a tad expensive for what you get.

Wonderful experience tonight at Pizza Express. The team of waiting staff especially Harry and Felicia (who served us) are incredible and are a credit to the team! Thanks ever so much

Over an hour late and arrived STONE COLD. When i mentioned this to driver he said "Nah mate its not, they gave it to me 5 minutes ago." Despite the fact he had been on the road for at least 20 Thnaks to tracking.

Great location to eat at or take away! The quality of the food and service is top notch, wait staff always friendly even when rushed. An accommodating restaurant will be back thanks!

Delicious food as always, everything as we ordered, great service! Staff were lovely and very attentive. Great atmosphere and decor with lots of space. Really good value for money and loved the seasonal specials. Overall really enjoyed it!

Food is always great and staff are really friendly.

food arrived cold, and when following the driver, it looked as though he stopped off on his journey to my address which created a small delay on delivery

so good. ordered gluten free which was really good. still hot and came quick

Absolutely shocking delivery time. Currently almost 3 hours late. Just eat is shocking for delivery. Not the restaurants fault at all. Will never use just eat again due to this. Saying delivered but hasn’t been. I doubt it’ll ever show up

Amazing service - our waitress was outstanding. Food is always fab. We love coming here for special occasions.

Always a good experience here. Great with allergies!

Great gluten free dough balls and a gluten free pizza - base was a bit stodgy, but was yummy in comparison to other venues.

Nothing wrong with the delivery however the food was poorly prepared. Garlic bread was burnt, pizza was dry and uncut.

Tasty and hot pizzas and good drinks and service, toppings on pizzas are a bit stingy and the price is quite high for romane ones especially Updated Dec 2023 Got a table at 1045 and was served by Julie who delivered us two lovely pizzas, olives and wine. Great service, late at night and for £46 plus tip was a tasty late night meal

Great service as always in Pizza Express. Your staff work so hard Big shout out to Frankie 🙌 5 star service

Well run restaurant great atmosphere and service 👍

Lovely Staff, the food was great, and would definitely come here again

Pizza was only warm when it arrived

Food was cold and soggy not very good quality we will go back to Dominoes in future

Delivery driver took over an hour to deliver the food after collecting it which was of course cold when it arrived. Not even an apology. Won't be ordering again.

Brilliant service from amiee and excellent food thabkyou x

Got delivery via Uber eats.. unfortunately the driver was over an hour late. So the food was freezing cold. However this was no fault to the restaurant. I heated the food and it was really nice. I plan to come here for my 20th birthday next year

Not impressed with pasta - very gloopy and too many mushrooms

The American Hot that I grabbed was amazing, made relatively quick and tasted great. Loved the food here

Food was brilliant and service was great.

Good food , good service , no issues whatsoever, happy to return

Fantastic food. My children loved pollo ad astia. It was scrumptious. The staff was awesome and didn’t have to wait long at all. Thank you for the best of times and memories

Amazing food, fantastic service. Can’t wait to go back!

Last minute table for me and the kids . Staff as very accomodating and the service 5 stars, food as amazing . Thanks Laura for having us .

Great food served without much of a wait. Cost average considering the price of eating out

Haven't been for a while and was impressed. Lots of parking at this one at Festival Leisure in Basildon. Good choice of starters, good pizza and desert and good value