Bella Italia Basildon in Basildon

We came for a 50th birthday. Everyone was very accommodating, friendly and helpful. The food was lovely and very well priced.

The waitress was outstanding, very friendly and very nice.

Food was good , service was amazing and the atmosphere was great too , place was very clean the staff was very friendly and always on hand to help . Thank you I’ll visit again that’s for sure ! Loads of parking outside and wheelchair accessible is no issue .

Good service but we ordered 3 spaghetti and there was hardly any meat in either of the dishes! It was tasty but shame there was practically no meat @

Had a booking for a midweek meal and had great service and good food. Didn’t take long at all to be seated and served. Food was hot and tasty. Polite and attentive servers, they were not pushy for us staying and chatting.

It was just great. All of the staff were so good and attentive.

Our visit today was a walk-in on a Thurs eve during half term. The front of house staff were very accommodating. Showed us to our booth which was comfortable - however it was cold! I would request next time not to sit there. We were served quickly, helped with our menu choices and our food arrived very quickly and hot! All delicious plates served my our lovely server for the evening. Would highly recommend and will be back! In warmer seats ;-)

Great atmosphere and very tasty food. Thanks liviu for your excellent customer service.

Great food. Didn’t look as good as it tasted so I was surprised how nice the meal was. Had the pollo fungi. Very tasty. The server was excellent and really looked after us even though it was a busy Saturday night.

We were served by Dan who was very attentive and a chatty waiter. The service we received made us sit back and say ‘wow’ at the end of our meal. Very worth popping in when there’s lovely servers making the experience.

Trish and Max had impeccable service this afternoon, catering to our needed and dietary restrictions , the food was delicious and perfectly cooked, with a warm atmosphere, I will be returning again.

We went as family for a night out at Bella Basildon and the service and the food amazing very good service and good atmosphere Thank you Bella italia Basildon

Great experience, lovely food. Kids menu was great, and the ice cream option at the end was lovely. Team was lovely and great with the kids. We’ll be back!

I absolutely recommend this place, it was so fun and the food was eccellent. We were also served so well by a kind waitress that goes by the name Beatrice, she absolutely made the experience ten times better. I would suggest looking for her of you do go with friends or family. This place will be seeing me again soon!! 🙏🏾🙏🏾

My waitress Beatrice was very nice and welcoming.

First time visiting as a family of 6, We all really enjoyed our food, only negative is drinks was expensive diet coke £3.89 a glass, 2 other restaurants we go to offer unlimited refill for £4.99 so drinks definitely add alot to your bill

The food was amazing, the atmosphere was lovely (it’s not loud so you can still hear each other across the table), it’s clean, we were served very quickly, and the wait staff were very attentive. I always love visiting!! I just wish there were a few more near me

Half empty. Waited 20 minutes after being (rudely) seated and were not even be asked a drinks order. We left

Food was lovely and service was incredible would recommend.

Lovely food , great staff amazing atmosphere

Nice place with great staff, food was delicious 😋 especially the Marco polo

Absolutely fantastic, staff are amazing and so is the food. Very accommodating to my allergies as well. Can’t fault anything 🤩

Really nice atmosphere and a friendly service. Good prices and very tasty new dishes. I recommend it!

11 of us went out for our Xmas meal at Bella Italia. The food and service were great! Bojana served our table and provided everything we needed. It was a lovely lunch and was enjoyed by all.

Tyla was really helpful and polite. She managed to fit our party of 6 in for a late booking for my mother’s birthday and even threw in a complimentary dessert for her! The food was hot and tasted amazing and the atmosphere was lovely. Will be returning! Thank you.

We thoroughly enjoyed ourselves. Waiter Max was brilliant, even accommodating my eating disorder. He was very attentive when needed but left us alone when we required. There aren't many restaurants that would do this. Fabulous delicious and hot food, well presented and great value for money. Hubby really enjoyed the creamy mushrooms, then the Christmas Carbonnara. I loved the chicken fingers then chicken Carbonnara. The lemon cheesecake was to die for. All in all a great dining experience all round. We are definitely going back and I recommend this restaurant 👌

I went here with my daughter we both had dough balls and meatballs and pasta the dough balls were cold and burnt and the meatballs were cold as well I will not be going back here the only good thing about it it only cost me 20 pound as we had a voucher for a free main meal

This place has nothing to do with Italian Pizzeria as they present them self. When my coleauge asked for quatro stagioni pizza staff said they dont even knlw what that is. Propper Pizzeria should have pizzas like: Milaneze, Capricoza, quatro farmagi and quatro stagioni, Napolitana... BUT NOOO, THEY HAVE CHIKEN AND SAUSAGE PIZZA WICH IS DRIPPING IN OIL AND GREASE.....DISCUSTING!!!

Great service from the guys, Eden was great

I was welcomed well by Dan, Bojana is always pleasant in regards to customer experience. Great service, great staff always smiling, great atmosphere and always making me feel comfortable to come back. Dan and Nico always offer a great service

Nice place to go. Staff were friendly. Service was slow, it was not busy when we went, so items on the order were incorrect or missing. The food was lovely, I had the Marco Polo pasta, very yummy.

We went on a Sunday around 5:15pm, the restaurant just started to get busy, we could see there are altogether only 3 members of staff, when the restaurant get busier and busier, they still keep on smiling and giving all they can. Especially the 2 male waiters that served us, they are very friendly, polite and very hard working!! Even though there's a bit of a wait for everything, but seeing how hard work the staff there, we have no complain but praise of their amazing services. We do would like to visit again but hopefully, they'll have more staff.

Very clean place ,Food was extremely nice the best go to place for italian food on dates . Lovely waiters ,nice atmosphere with good music playing very kid friendly they have colouring in pages and also kid menus that are very good for the price. Nothing bad to say about the place .

Was great. Wished we had made a booking before coming because it took sometime for us to get the food. But was worth the wait. Food was delicious. Will definitely come back. Will definitely recommend to others.

I ordered dough balls with garlic oil, vegetarian pizza and mojito. All was good in taste. The environment was also good. The menu had good options in that. The only problem was that the service was quite slow. They also have good two course and three course deals which is economical. Altogether it is a good place to visit. Bella italia is my go to place everytime.

Food and service both excellent.

Special occasion and was well looked after

Not great. Staff weren’t very pleasant and pushing us to leave as soon as we finished eating even though there were plenty of free tables and other tables still eating. It was uncomfortable.

Very good treatment by the staff, I give it a 10👍👌✌️

Superb friendly service and great food

I had a large group in for my birthday celebrations and had a lovely time, the staff were amazing, Patricia in particular, and the food prepared by chef Nico was fabulous. We all had a lovely time and really enjoyed the delicious food and friendly atmosphere

Thank you Particia for the perfect serving !!

Patricia was great. Gave menu suggestions and it was delicious

Amazing food! We were very well looked after by Patricia.

Lovely experience today at Bella italia! We was served by Patricia who was very friendly and attentive. Good was great and atmosphere was cosy! Will be coming back soon

Poor food for price paid.... Was barely hot.... Carbonara was very dry, tasteless, and cold on top, boiling underneath so after you tirned it once it was all cold..... There were 3 of us that went and did not enjoy the food whatsoever.... Staff lovely and polite but food standard terrible for amout paid..... Def won't be getting anymore of my money

Staff are very welcoming and polite, and professional.

terrible service and staff were horrible got completely ignore for the first like 30 minutes!!! The food was relatively cold and even forgot one of our drinks do not go to this restaurant worst I've ever been to

Patricia and Dan did a wonderful job of making us feel welcome.

Staff were in a bad mood - As someone who's worked years in hospitality i understand completely if there needs to be a wait or if staff need to take longer for service, however we were greeted straight away with attitude, and when we eventually got seated another cold remark about how they're pretty full up and if we even wanted to be served we needed to use the app which we struggled with as there was no where to order, meanwhile tables arriving after us were receiving table service and food, after asking for help we got laughed at and ignored multiple times and after around half an hour someone came to take a drinks order being very cold and pressuring making us order food and everything on the spot, making us feel guilty for wanting to be served, at 20 i wasn't allowed a cocktail unless everyone on the table had iD which not everyone had on them unfortunately, food was cold too but leniency can be made as they said they were busy. Hopefully just an off night for staff just felt a bit downhearted as had looked forward to an evening our all week!

Absolutely delicious! Definitely recommend. Order no.#11388

Great service! We were served by Patricia, who way very helpful and polite.

We had Bojama(?) as our waitress. She was extremely attentive, friendly and made our experience absolutely wonderful. We felt very well looked after and couldn't help but sing her praises. She really outdid herself!

Food was brought out cold and had mouldy fruit in my drink. Very unwelcoming. Will not be going here again.

Food was cold and watery. mouldy food in cocktail

I Had lunch yesterday with my boyfriend, the waiter Joe and his brother were amazing.!!! So good ;) Food came out quickly and it was delicious ;) x

Fantastic service by Patricia, food was tasty too

Lovely visit and our server Patricia took great care of us. Tasty good.

Excellent service, very friendly staff

Absolutely love this place! I highly recommend everyone to pop a visit. Food was yummy, will defo return.

Food was amazing and prompt service.

Lovely service! And great atompshere

Max at Bella Italia is the best waiter we have come across as a family! He is the reason we keep coming back See you soon!!

The food is delicious, the service is great, the staff is friendly, I recommend it to everyone.

Pleasant evening here last night. Great service and good food

Cannot fault the service and food we had here!! Will be back 😉 👍🏼 👍🏼

Went with family and the service was brilliant. Food was also great. We’ll defo be back to the Basildon branch!

Took the kids here and everything was great, just what we expected. They kindly gave us colouring stuff which kept the kids busy whilst our food was being prepared. Service was quick. A restaurant ideal for the whole family.

Richander was one of the best waitresses we’ve ever come across and I think she needs a pay rise but at the very least recognition for her hard work and effort.

Had an enjoyable lunch break with friends here Bella in Festival Leisure. Always freshly prepared food served by their amazing staff.

Lovely fresh cooked food. EXCELLENT service.

Absolutely amazing. Excellent food and service. All member of staff smiled even if they weren't our assigned server. The overall atmosphere of the restaurant is very warm and cosy. I highly recommend this place if you want a good day out with amazing food.

Food was dry. But the service was brilliant

Excellent food,great service,lovely atmosphere,will definitely return

The atmosphere and vibes were really nicee.

the food was amazing the service was amazing 🤩

The best restaurant in town,recommend !

I had high hopes for a delicious Italian meal from this place, but unfortunately, my experience was far from satisfying. We decided to order delivery, eagerly anticipating the flavors of authentic Italian cuisine in the comfort of our home. However, what arrived was a complete letdown. The pasta lacked any semblance of sauce, leaving it dry and tasteless. There was a glaring absence of salt or seasoning, making each bite bland and uninspiring. To add insult to injury, the supposed buffalo cheese on top turned out to be more akin to flavorless mozzarella that resembled hardened plastic. As someone who appreciates the artistry of Italian cuisine, I was profoundly disappointed by the subpar quality of the food from this restaurant. It's disheartening when a restaurant fails to deliver on its promises, especially when it comes to something as beloved as Italian food. I sincerely hope they take customer feedback seriously and strive to improve the quality of their dishes in the future.

Good value for family of 4. Staff professional and friendly

The 2 girls on the front desk gave first class service. It was a pleasure to deal with them.

Great food and amazing service. Kid friendly environment. Highly recommending

The setting is welcoming and staff are friendly. Max was our server today and he was very attentive and pleasant. Always asking if we needed anything and prompt with drinks and service.

Food was great and service from Bojana was lovely!

Very nice meal out with friends with great service from Bojana :)

Would highly recommend. Waitresses were very attentive and welcoming.

Tyler was great today, really friendly service and lovely food

Beautiful food, efficient service. Patricia was amazing

Great service and really tasty food

Lovely food and service as always. Thank you so much :)

Food was wonderful, servers were attentive, all in all a brilliant evening

The restaurant was empty, but the bar staff said the restaurant was busy. We ate in another restaurant and passed by. The restaurant was empty, only a few people were sitting.

Fantastic kids birthday party,delicious pasta , can't love enough strawberry lemonade mocktails. Lovely waitress Charlie was so friendly and helpful.

Went with family. Food was great - I had the meatballs and spaghetti and a cheesecake desert - and it was a great atmosphere which allowed us to have a proper catch up. Good value for money and the service was very good, with the waiter seeing to us in a professional and friendly manner.

Nice restaurant. Good value for money

My family and I go here a lot and the food has always been good with excellent service.

We have been at Bella Italia at the end of February and ordered a starter and a pizza, and kids menu. We opted for them instead of Pizza Hut because we wanted some signature dishes. All I can say is that their signature is not executed as planned. The atmosphere was alright, tables sticky, but clean. The alcohol served in £2 glasses from ASDA, the drinks are dissolved with water, we ordered aperol. The kids menu starter and pizza were bad, dry and tasteless, good chips. Our starter was bad, tasteless and uncooked. The pizza looked like some child prepared it, as it was Uncooked, we could barely eat half of it and gave up. I believe the place can be better, but will not come again and will not recommend it.

We really enjoyed eating out at Bella Italia Basildon. The waiter serving us was really friendly and we got our food really quick. We both really enjoyed the food as well. Would definitely recommend!

Good food And service nice Staff And location I recomand

Amazing food staff are so attentive fairly priced and clean and beautifully decorated

Great customer service and amazing food. Patricia offered great service being very friendly and welcoming.