Magic Grill in Cardiff

The quality of the meat was poor for the price

quality of food is not good for the price.

Really good food portions and tasted great, it was a little late but they gave me a free wrap so I really cannot complain, overall very happy and will order again

this chicken shop is absoloute top tear i love it so much, i thought, why not write a review😂 the magic box is so lovely when im happy i turn into a magic box🐔

lovely food highly recommended 👌

Asked for red sauce they didn’t give me none and 15 mins late

Just had a delivery from here , never again. My daughters chicken burger was pink in the middle and got the order all wrong - only 3 meals too.

Best kebab I've ever had from Just eat.

banging magic box i love you guys so much you feed me every week pls give me a discount i loe your magic box so banging

According to just eat my order left the shop at 5.50, it got to me at 6.30 freezing cold, really not worth paying £15 for ice cold food, don’t think I will order from here again

Portions are always amazing, and they read the requests when you need an extra few peppers on the kebab!

food would have been better if it wasn't cold

Food was beautiful and so tasty! Big portion for medium kebab

I love magic grill so yummy I love magic box the box is so magical and so yum I wish I could live in there forever yummy yum yum thank you magic grill

Absolutely disgusting my kebab was like trying to chew rubber

served with rancid coleslaw, it had split and smelled bad

It was lovely food and would order again I normally go in and get food but it is fantastic.

Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”

Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”

Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”

Love this place best kebabs in Cardiff

Absolutely shocking service. They clearly make their business from drunks walking out of the local bars. I waited in line for almost 15mins. I was pushed aside when two ladies behind me were given preference. 30mins later I was then served, the chicken was undercooked and rubbery. The staff are rude! as a local I would recommend Sen BBQ or Mario’s. Avoid this place if you’d rather not wake up sick.

This place needs shutting down, Food is absolutely gross. Can definitely catch an illness from there. Found a big long hair in the chicken burger. So incredibly bad!

Amazing food friendly customer service

Service & behaviour are so bad.

Disgusting food, would never ever order again. Would rate a 0 if their was an option

Always a delay. In the shop it’s a delay of food even when there’s no one. Even for delivery always 45mins to over and hour late even when the location is close by. Ridiculous when the food is already ready in the warmer. Just so slow. Evry other chicken and chop shop always fast. But this one for no reason just slow

Another great job from magic grill 👌 they are the best ...they look after me well they even delivered the food to me out of hrs ...!! Brilliant!! Keep up the good work 👍

Yea really rude staff including the one eyed monster. Food terrible.bring back tuck in

Good food! And really decently priced! Also very friendly!

Avoid at all costs, I preferred the microwave meal I had in my fridge.

Very rude staff when calling for an order. Made a reference about my mum. Would not recommend.

Good food at a reasonable price helpful staff at hand execellent variety

OK however I ordered online and paid for delivery, but they said the driver wasn't available so I had to collect the order. Didn't refund the delivery charge. They said they'll put in extra meat but I didn't notice anything extra.

One of the best food places I have ever eaten at

Food wasn't packaged properly and the box collapsed as soon as we walked out of the shop. We went back to ask for a refund but the staff were rude and unhelpful, they refused to offer any refund or replacement.

Dreadful smelly shop. Staff very rude and the food. Dreadful. Greasy and just yuk. Parking outside the shop. Dangerous

Quick and tasty. Good value magic box

AMAZINGG!! The New young owner is a OG

I didn't visit this place for about 2 years since I had a terrible customer service of the old owners son I thought I'd give the place a visit and to be honest the prices have gone up a little bit but honestly the food quality and customer service has improved so much great job magic grill finally some people who know how to run a business

This is usually my regular go to when I cba cooking. Usually fine, sometimes they get it wrong but I'm easy going I let it slide. Tonight, they've completely sent the wrong food, waited an hour not to happy but mistakes happen. Phoned them and received nothing but attuide. Told them I dont want the food and I want my money back. He told me he won't do it because the 'boss' wasn't in then put the phone down on me!

Excellent food, super staff. Their burgers are to die for.

Food is always freshly cooked & staff are so nice & polite

The staff are brilliant, they cater for all your needs, the delivery drivers also are great. Food is always hot and delivery time pretty quick, always order from here. 10/10

Eaten here for a number of years now but unfortunately the service and quality has rapidly gone down hill the past few months, waited an hour and a half for lukewarm food, soggy chips and even soggier fried chicken the pizza was lukewarm. Unfortunately I won't be ordering from here again.

Top class service, lovely team providing the service and ace food.

I’ve been going to this place for the last 7 years , always happy with the food 🥘

Ordered 2 12’’ pizzas. Base of one pizza covered in black mould. I’m an experienced chef and know what mould looks like.

Took half hour to deliver since recent a message to say it on the way. Food was stone cold when arrived. Order from here every week. customer service was shocking.

Probably the worst sauces and dips I've ever had. Diluted with 90% water which makes them too thin and tastes bland due to thinning with too much water. Chicken is also way too salty. Abit overpriced for the quality of food provided.

I have been eating from this astablishment since I was I teen, breakfasts in the mornings before work, always spot on with their food,👍

Order food from here today never will I order again 2 kebabs and 2 kids meals was stone cold and full of salt one of the worst takeaways I've ordered from never again!!

Use to be nice changed owners and now it disgusting

I ordered spicy chicken wings Now I have food poisoning and it took. Customer service was absolutely terrible and it took for ages to arrive.

Ordered my normal the magic box , and never have I ever thrown up more in my life this is really disappointing as I do love the shop but I’ll never go their again

Customer services are worse, food is **.

Great food and friendly service!!!

Disgusting man on the phone never will I order again Forgot my chips and told me to have another look because the put them in when they never been waiting 30 mins for my chips and now there not answering such a joke if you pay for food you should get what you paid for at least vile. DO NOT ORDER FROM HERE.

Chicking was rubber not nice at all

Worst customer service ever.. food was barely edible.

Order arrived after 2 hrs and after we had to ring and chase. Order then delivered followed by a 2nd delivery which we turned away. When we rung to explain the gentleman on the phone basically called us liars! Could do with improving their customer service😡

great food regular meal at the end of the night

Ordered a chicken fillet burger. It arrived with a white creamy substance on it that looked as if it had been attempted to be scraped off. I'm allergic to cheese so I call and ask them what it is. They tell me its not cheese but they can't tell me what it actually is. I say well I can't eat it if I don't know what it is. I have a serious allergy. The guy gets very hostile and says he'll come look at it. He comes, looks at it for like 2 seconds and says it's not cheese and gets very aggressive and starts yelling (my housemate heard the noise on the second floor). I say well I'm not eating it. He offers another one but with his attitude (and the fact they don't even know what's going into there food) I just don't trust him to cook my food. I want my money back. He refuses and storms off. Will never order again. Very abusive and hostile and they don't know what's going into there food.

Always nice service and food awsum

Very tasty food. Friendly service cheap and clean

Food 🍲 wos great I love my steaks it was done to perfection Will go there again keep up the good work boys @ girls

Literally the best take away in Cardiff.

One of the worst kebab shops in Cardiff. Disgusting food and even worse customer service. Please do yourself a favour and do not purchase food from this place as i have had nothing but bad experiences with them. Just to let you know if you complain about how poor the food is, or how they messed up your order and how bad the customer service is over the phone they blacklist list your name, address and telephone number. And if you complain to the delivery driver he just takes your money and runs off as fast as he can away from your front door to his car. The owners of this place need a course on how to run a business as they obviously lack any simple basic skills in what they do. How can their cook not know a doner kebab actually comes served with pitta bread( i was told this by the manager himself on the phone), and that the kebab meat shouldnt taste like its been on the grill for 2 weeks, or that a extra peperoni pizza actually has to come served with peperoni ?Their loss as far as I'm concerned because canton has by far better takeaways than this place.

Kebab people are bunch of illiterates, aggressive human beings with harsh behavioural and psychological issues. His younger kid Sertan is a clown. He should have gone to school to learn some manners. 0 capability 0 character Donkey

Not good when you have been behind the counter.

Not the best place to eat, far better restaurants on Cowbridge Road if you want a decent meal.

Ordered kebabs for my whole family and my order got mixed up and didn't get all the kebabs and they charged me for them all and in my kebab I found blackish hair, when I phoned them some cheeky lady tried to give me an attitude as I told them I'm not happy!

This place is disgusting i only ate from here about 5 times and 4 out of 5 times there was something wrong i let it slide a few times but im sick of it, the food is usually over salted and stone cold and the workers do not understand English nor do they speak it. When ever i order none of my complaints seen to make a difference there is always something wrong last few times i have ordered i have had to phone back and complain about something missing or terrible food quality this is my last time eating from hear and the last time a ate in the shop I'm 90% sure i seen a dead creature in the back i thought it was a rat but didn't see it properly. I will not eat from here even if it is free or if someone paid me to absolutely disgraceful i wouldn't say anything positive about this takeaway.

When in canton me and the wife always pop in for a breakfast. Food is at a decent quality and well priced.