Based on 171 opinions finded in 3 websites
Based on 171 opinions finded in 3 websites
Nº 1164 in 1625 in Cardiff
Opinions
I love magic grill so yummy I love magic box the box is so magical and so yum I wish I could live in there forever yummy yum yum thank you magic grill
Aisha Egal . 2024-10-13
MORE AT Google
Absolutely disgusting my kebab was like trying to chew rubber
Zoe Richards . 2024-10-12
MORE AT Google
It was lovely food and would order again I normally go in and get food but it is fantastic.
Charlie . 2024-09-20
MORE AT Just Eat
Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”
Christopher . 2024-09-12
MORE AT Just Eat
Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”
Christopher . 2024-09-12
MORE AT Just Eat
Great quality kebab meat that is cooked and sliced to perfection with the freshest salads. Pizza’s were very generously topped and sauced - surpassed my expectations overall. I wanted to try this place a few times before I reviewed and am happy to say that the takeaway had been consistently exceptional! It’s difficult to find a decent kebab shop. This place is definitely a diamond in the rough. My new “Go to”
Christopher . 2024-09-12
MORE AT Just Eat
Love this place best kebabs in Cardiff
LoLo . 2024-06-29
MORE AT Just Eat
Absolutely shocking service. They clearly make their business from drunks walking out of the local bars. I waited in line for almost 15mins. I was pushed aside when two ladies behind me were given preference. 30mins later I was then served, the chicken was undercooked and rubbery. The staff are rude! as a local I would recommend Sen BBQ or Mario’s. Avoid this place if you’d rather not wake up sick.
David Davies . 2024-06-23
MORE AT Google
This place needs shutting down, Food is absolutely gross. Can definitely catch an illness from there. Found a big long hair in the chicken burger. So incredibly bad!
Mia Winter . 2024-05-09
MORE AT Google
Amazing food friendly customer service
Mathew Dale . 2024-03-27
MORE AT Google
Service & behaviour are so bad.
Rakib Ahmed Nayan . 2024-02-10
MORE AT Google
Disgusting food, would never ever order again. Would rate a 0 if their was an option
sophie burrows . 2024-01-15
MORE AT Google
Always a delay. In the shop it’s a delay of food even when there’s no one. Even for delivery always 45mins to over and hour late even when the location is close by. Ridiculous when the food is already ready in the warmer. Just so slow. Evry other chicken and chop shop always fast. But this one for no reason just slow
Ak Khan . 2023-11-06
MORE AT Google
Another great job from magic grill 👌 they are the best ...they look after me well they even delivered the food to me out of hrs ...!! Brilliant!! Keep up the good work 👍
Rodney “Rodders” Black . 2023-01-07
MORE AT Google
Yea really rude staff including the one eyed monster. Food terrible.bring back tuck in
John whitehead . 2022-12-24
MORE AT Google
Good food! And really decently priced! Also very friendly!
Huw Provis . 2022-09-11
MORE AT Google
Avoid at all costs, I preferred the microwave meal I had in my fridge.
Corey Battiscombe . 2022-03-26
MORE AT Google
Very rude staff when calling for an order. Made a reference about my mum. Would not recommend.
Ed Scott . 2022-01-27
MORE AT Google
Good food at a reasonable price helpful staff at hand execellent variety
Ariarna Farrugia . 2021-12-06
MORE AT Google
OK however I ordered online and paid for delivery, but they said the driver wasn't available so I had to collect the order. Didn't refund the delivery charge. They said they'll put in extra meat but I didn't notice anything extra.
Mohammad Hussain . 2021-11-08
MORE AT Google
One of the best food places I have ever eaten at
Mohammed Mahfuz . 2021-09-14
MORE AT Google
Food wasn't packaged properly and the box collapsed as soon as we walked out of the shop. We went back to ask for a refund but the staff were rude and unhelpful, they refused to offer any refund or replacement.
nabsy XZX . 2021-09-13
MORE AT Google
Dreadful smelly shop. Staff very rude and the food. Dreadful. Greasy and just yuk. Parking outside the shop. Dangerous
Rupert Loseby . 2021-09-10
MORE AT Google
Quick and tasty. Good value magic box
Pauline O'Hare . 2021-03-30
MORE AT Google
AMAZINGG!! The New young owner is a OG
Joshua Carll . 2021-02-13
MORE AT Google
I didn't visit this place for about 2 years since I had a terrible customer service of the old owners son I thought I'd give the place a visit and to be honest the prices have gone up a little bit but honestly the food quality and customer service has improved so much great job magic grill finally some people who know how to run a business
al Bashir osman . 2020-12-20
MORE AT Google
This is usually my regular go to when I cba cooking. Usually fine, sometimes they get it wrong but I'm easy going I let it slide. Tonight, they've completely sent the wrong food, waited an hour not to happy but mistakes happen. Phoned them and received nothing but attuide. Told them I dont want the food and I want my money back. He told me he won't do it because the 'boss' wasn't in then put the phone down on me!
Sophia Young . 2020-12-10
MORE AT Google
Excellent food, super staff. Their burgers are to die for.
Andrew Moore . 2020-11-30
MORE AT Google
Food is always freshly cooked & staff are so nice & polite
Susan atkins . 2020-11-22
MORE AT Google
The staff are brilliant, they cater for all your needs, the delivery drivers also are great. Food is always hot and delivery time pretty quick, always order from here. 10/10
caitlin thomas . 2020-11-19
MORE AT Google
Eaten here for a number of years now but unfortunately the service and quality has rapidly gone down hill the past few months, waited an hour and a half for lukewarm food, soggy chips and even soggier fried chicken the pizza was lukewarm. Unfortunately I won't be ordering from here again.
Joe Perrin . 2020-11-15
MORE AT Google
Top class service, lovely team providing the service and ace food.
Sami Rahman . 2020-10-27
MORE AT Google
I’ve been going to this place for the last 7 years , always happy with the food 🥘
Zakaria Shah . 2020-10-04
MORE AT Google
Ordered 2 12’’ pizzas. Base of one pizza covered in black mould. I’m an experienced chef and know what mould looks like.
Abdur Rashid . 2020-06-04
MORE AT Google
Took half hour to deliver since recent a message to say it on the way. Food was stone cold when arrived. Order from here every week. customer service was shocking.
kevin kiernan . 2020-05-11
MORE AT Google
Probably the worst sauces and dips I've ever had. Diluted with 90% water which makes them too thin and tastes bland due to thinning with too much water. Chicken is also way too salty. Abit overpriced for the quality of food provided.
Azad Gull . 2019-11-01
MORE AT Google
I have been eating from this astablishment since I was I teen, breakfasts in the mornings before work, always spot on with their food,👍
Dean Maunder . 2019-10-10
MORE AT Google
Order food from here today never will I order again 2 kebabs and 2 kids meals was stone cold and full of salt one of the worst takeaways I've ordered from never again!!
Keisha Borg . 2019-09-06
MORE AT Google
Use to be nice changed owners and now it disgusting
Kirsty Mackay . 2019-06-16
MORE AT Google
I ordered spicy chicken wings Now I have food poisoning and it took. Customer service was absolutely terrible and it took for ages to arrive.
Boss Gaming 13 . 2019-05-10
MORE AT Google
Ordered my normal the magic box , and never have I ever thrown up more in my life this is really disappointing as I do love the shop but I’ll never go their again
Jessica Campbell . 2019-04-14
MORE AT Google
Customer services are worse, food is **.
Mohammed Hayat . 2019-01-21
MORE AT Google
Great food and friendly service!!!
Abdur Rahim . 2019-01-03
MORE AT Google
Disgusting man on the phone never will I order again Forgot my chips and told me to have another look because the put them in when they never been waiting 30 mins for my chips and now there not answering such a joke if you pay for food you should get what you paid for at least vile. DO NOT ORDER FROM HERE.
Nikita Maynard . 2018-11-21
MORE AT Google
Chicking was rubber not nice at all
Mark Anthony Burge . 2018-10-04
MORE AT Google
Worst customer service ever.. food was barely edible.
Desi Beats International . 2018-07-11
MORE AT Google
Order arrived after 2 hrs and after we had to ring and chase. Order then delivered followed by a 2nd delivery which we turned away. When we rung to explain the gentleman on the phone basically called us liars! Could do with improving their customer service😡
Darren Ormond . 2018-07-07
MORE AT Google
great food regular meal at the end of the night
Kristopher . 2018-04-15
MORE AT Google
Ordered a chicken fillet burger. It arrived with a white creamy substance on it that looked as if it had been attempted to be scraped off. I'm allergic to cheese so I call and ask them what it is. They tell me its not cheese but they can't tell me what it actually is. I say well I can't eat it if I don't know what it is. I have a serious allergy. The guy gets very hostile and says he'll come look at it. He comes, looks at it for like 2 seconds and says it's not cheese and gets very aggressive and starts yelling (my housemate heard the noise on the second floor). I say well I'm not eating it. He offers another one but with his attitude (and the fact they don't even know what's going into there food) I just don't trust him to cook my food. I want my money back. He refuses and storms off. Will never order again. Very abusive and hostile and they don't know what's going into there food.
Name . 2018-03-20
MORE AT Google
Always nice service and food awsum
Mark Dunn . 2017-12-09
MORE AT Google
Very tasty food. Friendly service cheap and clean
craig . 2017-10-20
MORE AT Google
Food 🍲 wos great I love my steaks it was done to perfection Will go there again keep up the good work boys @ girls
Sophie King . 2017-10-09
MORE AT Google
Literally the best take away in Cardiff.
Ben G . 2017-09-15
MORE AT Google
One of the worst kebab shops in Cardiff. Disgusting food and even worse customer service. Please do yourself a favour and do not purchase food from this place as i have had nothing but bad experiences with them. Just to let you know if you complain about how poor the food is, or how they messed up your order and how bad the customer service is over the phone they blacklist list your name, address and telephone number. And if you complain to the delivery driver he just takes your money and runs off as fast as he can away from your front door to his car. The owners of this place need a course on how to run a business as they obviously lack any simple basic skills in what they do. How can their cook not know a doner kebab actually comes served with pitta bread( i was told this by the manager himself on the phone), and that the kebab meat shouldnt taste like its been on the grill for 2 weeks, or that a extra peperoni pizza actually has to come served with peperoni ?Their loss as far as I'm concerned because canton has by far better takeaways than this place.
Neil Graham . 2017-08-08
MORE AT Google
Kebab people are bunch of illiterates, aggressive human beings with harsh behavioural and psychological issues. His younger kid Sertan is a clown. He should have gone to school to learn some manners. 0 capability 0 character Donkey
WT Hero4 . 2017-07-18
MORE AT Google
Not good when you have been behind the counter.
Steven Camilleri (ZED) . 2016-12-17
MORE AT Google
Not the best place to eat, far better restaurants on Cowbridge Road if you want a decent meal.
G C . 2016-11-10
MORE AT Google
Ordered kebabs for my whole family and my order got mixed up and didn't get all the kebabs and they charged me for them all and in my kebab I found blackish hair, when I phoned them some cheeky lady tried to give me an attitude as I told them I'm not happy!
Paulina Madzia . 2016-11-05
MORE AT Google
This place is disgusting i only ate from here about 5 times and 4 out of 5 times there was something wrong i let it slide a few times but im sick of it, the food is usually over salted and stone cold and the workers do not understand English nor do they speak it. When ever i order none of my complaints seen to make a difference there is always something wrong last few times i have ordered i have had to phone back and complain about something missing or terrible food quality this is my last time eating from hear and the last time a ate in the shop I'm 90% sure i seen a dead creature in the back i thought it was a rat but didn't see it properly. I will not eat from here even if it is free or if someone paid me to absolutely disgraceful i wouldn't say anything positive about this takeaway.
John Smith . 2016-10-24
MORE AT Google
When in canton me and the wife always pop in for a breakfast. Food is at a decent quality and well priced.
Matthew Richards . 2015-12-30
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Got the meal for £9, a chicken gyros, chips and a drink. My boyfriend and I both requested the same meal, but I with a pepsi and him with an appletiser. Upon getting our food we only had one portion of chips and the server told me the appletiser doesn't come with the meal, even though we had ordered it that way. However he did give us a portion of chips to make up for his mistake. Was given siracha instead of sweet and sour sauce, and don't even get me started on the pot size!
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