Maggie's At The Boat in Wyre Forest

Enjoyed the kebab and chips at an affordable price

Nice pub, friendly staff, let down a bit by the food. Food was decent enough, and tasty, but the steak was the wrong side of medium (was pretty much well, not med-rare) and the hot chocolate fudge cake could barely be described as warm. Could have just been an off night, and its super handy if your at the Travelodge.

This is the pub at Kidderminster old railway station the home of Severn Valley Railway. It's very popular and presumably helps support the Railway. It's not a big pub but the prices seem competitive. It's comfortable and the customers all seem a decent bunch.

The worst Mother’s Day meal and the most awful service. We had a table booked and upon arrival no one knew what was going on. My mom and my sister arrived first to be told to go and sit upstairs and then right?? No one explained the menu, ordering process or how anything worked. Then I turned up after with my husband, yet again to not be told anything. This ‘restaurant’ doesn’t accept card payments either, which we didn’t know so my sister was told my someone from behind the bar to draw money out down the road from the shop. We later found out there was a cash machine inside the actually restaurant! I had to go to the bar to ask how it all worked which is when I found out that it was a fixed menu for £28, no problem. So again, I asked how do we order do we get table service or order here? Baring in mind we had our meal at 6pm so the restaurant was not even busy so the bad service cannot be blamed on that. The most unorganised experience, we then lined up for our carvery and sat down to eat our meal. The dinner was very tasteless and I would not recommend it at all. My sister unfortunately choked on her beef which was really scary, luckily enough she was ok. There was a lump of fat in the chewy beef which she didn’t know about. No staff around yet again, so I went downstairs to speak to management after she was sorted to be told they were not there and I could speak to a deputy manager. I told her my sister just choked and she apologised, asked if we wanted a new meal putting out and I said no (understandably). I said I wanted this escalated and she promised me the manger Mark would get in touch when he’s back off holiday. My mom also told me she nearly chocked at this point so as you can imagine I was very angry about the whole situation. I told the deputy manager that no one explained anything to us and she also apologised and said that was wrong. No one came over to see how my sister was which is appalling. The girl from behind the bar gave me the managers details of who I emailed straight away on Sunday night (Mother’s Day) later on that week I called the restaurant to speak to him and nothing, apparently he was on holiday. So I called yet again last week, spoke to the deputy manager who was there on Mother’s Day who told me she didn’t receive my email.. so yet again, I told her I would email again and to stay on the phone while I did that. Incredibly enough she received my second email! She told me she would print this out and management would contact me but I have had nothing. So 3 emails down, 2 calls and 1 website query and I am still no where with a resolution. I hate leaving bad reviews but this really was an awful experience, and the plough we have been told by a lot of people that it’s a really good place but our experience was very different. Awful service. Tasteless carvery, no help at all and no communication. I am so angry with this place!!

The food was disappointing. We had the Sunday roast before 1pm, but it lacked any flavor. I was lucky to have only ordered from the kid’s menu. My husband said his meal was actually cold—he ate it anyway but found it terrible. We were seated behind the host station, where staff seemed more focused on chatting with each other than on attending to customers. I don't understand the positive reviews here but we definitely will not go again.