Based on 1.800 opinions finded in 2 websites
Based on 1.800 opinions finded in 2 websites
Nº 276 in 987 in Hillingdon
Nº 24 of 73 Indian in Hillingdon
Opinions
Great experience. We were in town for a seminar and enjoyed a lovely meal at Madhu’s served by the wonderful Jaspinder.
Candice Myers . 2024-12-07
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We had a very disappointing experience at Madhu's Heathrow during our dinner visit yesterday evening. The new staff clearly need proper training. The floor staff(especially the girls) in particular, should understand that they are working at Madhu's, not a local casual restaurant. Dishes were carelessly dumped at the table, which is unacceptable given the reputation and pricing of the establishment. To add to the disappointment, the taste of most of the dishes we ordered has noticeably deteriorated compared to our previous visits. As local regulars who dine here monthly, it's disheartening to see such a decline in quality. The manager did attempt to make amends by offering us dessert when we expressed our dissatisfaction, but we declined. Eventually, they applied a 10% discount to our bill. However, such gestures do not truly address the root issue. We visit Madhu's for its renowned food and service, and no amount of discount can replace that experience. We sincerely hope the management takes this feedback seriously and works to restore the high standards that loyal customers like us have come to expect.
sajida banu . 2024-12-05
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Unforgettable Culinary Excellence at Madhus! Madhus is a true gem in the world of fine dining. From the moment you step in, you’re greeted with warm hospitality and an ambiance that perfectly blends elegance with comfort. The food? Absolutely divine! Each dish is a masterpiece, showcasing authentic flavors with a contemporary twist. Whether it’s the signature kebabs, fragrant curries, or the delicate desserts, every bite is an explosion of taste. You can tell the chefs pour their heart and soul into their creations. The service is impeccable—attentive without being intrusive. The staff goes above and beyond to ensure your dining experience is nothing short of perfect. Madhus isn’t just a restaurant; it’s an experience. Whether you’re celebrating a special occasion or just treating yourself, this place will exceed your expectations. Highly recommended! !
Biljinder Takhar . 2024-12-05
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Kindly do not have indo Chinese on your menu if you have no idea how to make it. Also the chicken was stale. Also overpriced.
Natasha Choukkar . 2024-12-03
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Food quality has deteriorated. Dessapointing.
Nancy Maben . 2024-11-19
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Great great food Everything we ordered was amazing Nothing was too much of an ask
Ed Bally . 2024-11-18
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I just want to leave a review for the team at Madhu’s Heathrow. We made a mistake when booking for a large party of 30 people & the manager and his team were SO accommodating and managed to seat us within 15 minutes of notice, despite having a busy restaurant. The food was great & service first class - thank you for everything.
Zain Rizvi . 2024-11-17
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Great evening! Dinner was great and we had our own room and there was about 14 of us. Clyde was super helpful ensuring our evening was top service.
Alisha . 2024-11-02
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Food was great and service was fantastic. Thanks to Cartano our server we had a wonderful dinner. He was very attentive.
Katie Kampy . 2024-10-29
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I recently visited Madhu’s Heathrow and was really impressed. The food was excellent with authentic Indian flavors that were spot on. A special mention to Anupam Seth and his team, who took great care of us and made sure we had everything we needed. If you’re after delicious Indian food and good service, Madhu’s Heathrow is a great choice.
Amolak S . 2024-10-23
MORE AT TripAdvisor
Had a layover at LHR and was very pleased to see an Indian Rest located in our hotel. The GM Anupam could not have been nicer - and the food was delicious! We had samosa, butter chicken, lamb shikabob and naan. Highly recommend as all was great - cannot wait to have another over night lay over at LHR to eat at Madhus!
Karen Miller . 2024-10-19
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Prices at this restaurant have become extortionate (much higher than top end Mayfair Indian restaurants) and portion sizes eg paneer tikka £16 for 4 thin small pieces, have reduced considerably. A small glass of lassi (mostly full of froth) was over £8. Also, staff did not take care in placing customers in a pleasant environment- we were put on a table with 7 surrounding tables all packed high with used dishes and plates etc from customers that had left but nothing had been cleared away. We had to ask twice (the first time the manager tried to justify the mess) before being offered a table elsewhere which was always free. Not a pleasant experience overall compared to our visit just a few months ago.
Arvind Agrawal . 2024-10-15
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It must be 20-30 yrs since I ate here. (Well the one in Southall) chops were frankly some of the best I’ve had and the methi was to die for. Absolutely amazing. Fantastic good for a hungry flight cancelled traveller.
Toby Ginn . 2024-10-14
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I was only here because my travel plans fell through; but I am pleased I had the opportunity to dine at Madhu's. The food was superb and the service first rate. A no nonsense culinary delight. Having recently been to Benares in London and Sindhu at the Compleat Angler in Marlow, I know what good Indian cuisine tastes like. This was on a par with those - and reasonably priced as well. I would encourage you to try one of the Thalis , mine (the non vegetarian) was delicious and had me scouring the serving pot for the last of the sauce.
Anthony M . 2024-10-14
MORE AT TripAdvisor
Food 10/10 Atmosphere 10/10 Service. Really bad rwason
sanmeet singh . 2024-10-13
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It was a great experience to host really special guests at this restaurant. Anupam Seth connected really well with my husband and made sure the service was excellent.
ayesha a . 2024-10-12
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Excellent food and great ambience. Had a great time with friends. Thanks Anupam and team for the lovely service.
Siddhartha Jaiswal . 2024-10-09
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Best place for authentic Indian food .
R&K . 2024-09-29
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Made a simple request for our dishes not to be garnished in coriander which was ignored. Food was delicious but didn’t appreciate having to take the time to remove the coriander. Simple request.
TJ Jones . 2024-09-28
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Ordered an array of dishes which were delicious. However did ask the server not to garnish the food with coriander and it came out smothered in it. Ruined the experience having to take time to try and remove it. For a fine dining establishment a simple request like that I thought would be simple to adhere to but apparently not.
Tiidgey . 2024-09-28
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The food is average nothing great! For starters we had sheek kebabs, papdi chaat, gol gappa which were all good the only disappointment was the mains the chicken makhni and dhal makhni both dishes had no flavour. Definitely wouldn't go back again, and you get better currys in Southall!
Jasmit Rai . 2024-09-15
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Brilliant pre holiday meal. Great service some truly unique signature dishes
Stephen Davies . 2024-09-14
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Open from 5pm to 10 pm everyday
Uday Shankar Dwivedi . 2024-09-12
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Excellent service by all staff special thanks to their Manger Vinod for giving a personal touch
jitinder bakshi . 2024-09-07
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excellent food, very good upmarket ambience and fantastic service. thank you to peter for his service.
Sanjay . 2024-09-05
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Madhu's Heathrow is the go to spot for us whenever we go through Heathrow airport. On our last visit, couple of weeks ago, my wife called the restaurant to inquire about their hours. When we arrived and were seated at the restaurant, the General Manager went out of his way to come over to introduce himself. He was so gracious with us, that I will never forget it. Our dinner experience, from the service to the delicious home cooked flavors, was simply amazing. If you ever have a layover at Heathrow or have a little extra time on your way in to out of the airport, stop by here and try some of their amazing Indian dishes. You will not be disappointed. Thank you Anupam. You have a fan here for a long long time.
Raj S . 2024-09-03
MORE AT TripAdvisor
Nice place & delicious food. Lose to the airport.
Raj Patel (The Tampa Realtor) . 2024-09-02
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Great food as ever! Mains come at around 20£ each! With no extras! Total bill 85 incl service charge for two mains, 2 sides, 1 Lassi and 1 coke. I thought was a little stiff! Moreover waiter asked us whether everything was okay before we could even taste the food! Half way the waiter asked whether we wanted more bread! When we denied he took the complimentary snacks and chutneys away! We also felt that the noise level in the restaurant was fairly high! And the music didn’t particularly help to bring that down! So full score for food, but a little less on the rest
Heiko Dillner . 2024-09-01
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Best Indian food I've ever tasted and I'm from an area where there are plenty of Indian restaurants. Service was quality also. Definitely will be back
Colin Lawrenson . 2024-08-30
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Madhus Heathrow is a delightful dining experience that truly excels in every aspect. The food was exceptional, with the Lamb Nihari standing out as a highlight. The drink selection was also top-notch, complementing the meal perfectly. The atmosphere was inviting and added to the overall enjoyment of the evening. Madhus Heathrow is a must-visit for anyone seeking a memorable dining experience.
bhavek sonagra . 2024-08-30
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Always a fabulous night out. I've been many of the Madhus restaurants and am always satisfied. Fantastic food, huge portions tasty and great variety. The consistency is key and is what Madhus does best! Consistent service, quality and overall experience in all of there establishments. I've booked large parties, small groups and had dinner with just the hubby. Impressed every time! This branch is great for large lively groups.
Anita Whittaker . 2024-08-28
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Thanks Ramesh for a wonderful evening at the madhus restaurant. The food and service were amazing! Loved the robata chop and murg makhni amazing I will return. Thanks again
Anito fernandes . 2024-08-28
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We have wedding in Fairmont Windsor park on Aug 17th lunch time they run out food don’t have curtsy’s to tell we close this section go to other stations rather supper wiser tell people don’t take too much food we have people behind to eat so I suggest people of London don’t go this Madhu’s catering they lousy service and rude employees
uday patel . 2024-08-17
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Stayed at the Sheraton hotel for a night & decided to visit this lovely restaurant, Caetano our waiter was excellent recommended some great food of the menu & was very nice, highly recommend.
chris e . 2024-08-04
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Fantastic food and exceptionally good service. Excellent value for money. Wine was superb and paired well with main dishes. Staff are delightful.
mikerc2016 . 2024-08-03
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What a food tasty indian food ar Heathrow 😋 The staff is amazing
Nishant poonia . 2024-08-01
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Tried dinner here since stayed one night layover at Heathrow. Place is overly crowded, too noisy, tables pretty cramped. Food not worth the hype, the masala chai we had at the end was a joke. Normal dip dip chai served from the bar counter. And guess what you pay six pound for a cup, our room coffee, tea was better. Not worth.
LN Pati . 2024-07-24
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Delicious Food. Great service by John.
J V . 2024-07-16
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I have no idea if food is good but found this restaurant on google and it was recommended by the person who checked me in the hotel across the street. I was just having a night near London Airport to catch a flight next morning and wanted to have a nice Indian dinner. I walked in and the person at the front desk just walked away and upon returning I asked for a table of one. He told me there is 15-20 mins wait when I clearly can see there were plenty of tables available and they can’t accommodate a table of one and I didn’t see any other party waiting. I don’t know what the issue was but felt insulted. I decided to head back to the restaurant within the hotel.
Flora Fung . 2024-07-13
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Myself and my family are regulars at Madhus Heathrow either for dinning in or takeaway. However on 10.07.24 wed thier service and food fell short of thier normally good service. Complimentary poppadoms were stale. Waiter took them back and didn't bring anymore and said they were all stale. We asked if they could make fresh ones and was told as these were complimentary they didnt have to provide anymore freshly cooked ones. Obviously it wasn't a good start. Both vegetable dishes were nice but tandoori rotis were drenched in butter. We were a little disappointed.
Parm Ghera . 2024-07-12
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Madhu’s was a good find! Caetano was extremely helpful in guiding us through all the options. The food was delicious (the desserts omg) and service was fast and friendly. Have to come back again!
Vivek A . 2024-07-06
MORE AT TripAdvisor
Food was ok, but what it lacked in flavor it made up in spice levels. Service was extremely slow. No one was available at the front desk to check us in for nearly ten minutes and we waited at at the table , without even water for another 20 Minutes. The single appetizer we ordered arrived in about 20 minutes after they took our order and we waited another 30 minutes to being served the main course. Any questions or requests about the food were met with a flat “not possible” reply, without even a courtesy effort to accommodate. . Wish we had gone to a different place.
Uthra Srinivasan . 2024-07-05
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Caetano was so helpful with his recommendations and the food was unbelievably delicious, looking forward to our 3rd visit soon!!
Sally J . 2024-07-03
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Incredible food, incredible staff and incredible quality in every aspect. By far the best food I've ever had, and the innovative approach to update traditional dishes is just pure class and done with such finesse. There's a reason we're regular visitors.
Zack Pirani . 2024-06-30
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Amazing food, good service. Noisy and needs better acoustics. It's really difficult to hear people talk.
Gary Hackman . 2024-06-30
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Hot towels are v nice plus convenient if you are around Heathrow and get hungry
M N . 2024-06-22
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Way too expensive compare to restaurants in central London. Poor customer service, as we went there on Father’s Day. Very spicy food and no options for kids. Please don’t waste your money.
Navjot _ . 2024-06-18
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We visited over the weekend for a family dinner. The atmosphere and service were nice. The food was good, authentic,, authentic, and reasonably priced. I would recommend this place.
Rajeev sharma . 2024-06-17
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Highly acclaimed restaurant. Excellent atmosphere and decor. Fantastic staff and service. But the food is so so and expensive for small portions. I could drive 5 minutes down the road to find just as good if not better food, larger portions at a cheaper price. Sadly I will not be coming back.
Balraj Singh Gill . 2024-06-15
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Good Indian restaurant inside the Sheraton hotel near Heathrow airport
Naresh Pisharody . 2024-06-11
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Great restaurant for Indian/Punjabi food. A little expensive but it's worth it because of the good service and great food. Will definitely go again.
Indi . 2024-05-30
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Food was good. Service was bit slow but friendly. Nice vibe.
Amz P . 2024-05-29
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We ended our trip to Europe at Madhu's for dinner. The staff were very friendly and helpful, guiding us in ordering. We had an excellent and memorable dinner.
KAREN WETTER . 2024-05-29
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Just off the plane from the US, we had a wonderful meal at Mudhus. Our server, Caetano, was lovely. Our plates were hot, and each dish was delicious and came right away. The menu is extensive, with great drinks, including lassi. What a surprise for an airport location. I highly recommend Mudhus.
Wendy Kohn . 2024-05-17
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**BEWARE** Secretly halal, no signage to make it clear on the door unlike most other halal establishments. When the waitress was challenged she suggested to me to not eat meat at all and become vegetarian, I too have a suggestion which is to PUT UP A FLIPPING HALAL SIGN ON YOUR DOOR!!!! This must also go for their catering.. Do your own research!
Jaz Singh . 2024-05-11
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I visited today to celebrate my 40th Birthday with my family. The food was fantastic, it is like a burst of flavour with every bite, and the whole party enjoyed it thoroughly! I chose the royal set menu, and the starters were just amazing, the kebabs were so soft, and well flavoured, together with the chicken tikka which just melts in your mouth. The aloo tikki chana and chilli paneer boast of so many different flavours and it is just pleasent! The main course was no exception, and the dessert was a nice ending. The whole team make you feel so welcome, and the location makes it better. Overall it is such a nice place to be! Thank you so much! 10/10 for sure!
R S . 2024-05-11
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Had dinner at this renowned place. The food was great. We were served by Peter who gave an excellent service . Would certainly recommend to all.
Vineet Phadnis . 2024-05-03
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I am highly disappointed with the food I took as take away from Madhu's Heathrow. We ordered Khari Paneer, which was not at all good. The gravey was watery and was not kharai Paneer gravey. Poor garnishing for Murg Tandoori and hot food were served in a plastic container, which can cause severe health problems. It was more ordering from a local takeaway than Madhu's. For the price I paid, it was a bad experience.
Atin Nawani . 2024-04-23
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Good location for a relaxed lunch or dinner or a casual meeting. Definitely one of the better restaurants in Heathrow area. Large hotel car park adds to the convenience but it can get quite busy.
saurabh sehgal . 2024-04-06
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Peter our server was extremely helpful and made the experience of dining with the family a memorable one. The food was really good - both vegetarian and non-vegetarian dishes.
Sushant Mehta . 2024-04-01
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We had dinner at Madhu’s and we ordered their non vegetarian thali and the food and ambience was just awesome. We ordered for some replacement requests due to allergies and the staff obliged us willingly and replaced the dish with a very good alternative. We were served by Peter costa and he was really kind enough to take care of us and checking on us regularly. We had a very good experience and absolutely recommend to visit Madhu’s !!!!
chaitali dutta . 2024-04-01
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Food is cooked to perfection. The lamb chops, chicken and salmon starters the best I've ever eaten. Service is excellent with great atmosphere. . Great Bar service with lots of cocktail choices. I will be coming back.
Amarjit . 2024-03-31
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We had the most incredible Indian food at Madhu's Heathrow! They have amazing vegetarian options, so even if you don't eat meat, you're in for a treat. Everything we tried was bursting with flavor – no matter what you choose, your taste buds will thank you! The staff were super friendly and helpful, making the whole experience fantastic. If you're passing through Heathrow and looking for a must-try, definitely check out Madhu's! You won't be disappointed!
Saman Kaur . 2024-03-31
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We were a large party of 10 and we were all seated together comfortably. The mixed grill was nicely cooked but was very spicy be warned - perhaps too spicy. The pani puri wasn't great and tasted slightly stale. The main courses were better, especially the lamb which was very tender and a good portion. Service was ok but not very attentive - had to follow up on the odd drinks orders. Overall food was average but for us slightly over priced but convenient if you are staying at the hotel
Raj Nutan . 2024-03-30
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Nice place, good food and prompt service. Pity they don't use chicken breast for Chicken Tikka or most of their chicken dishes. Dal Makhani was excellent and our group liked their mixed grill platters
Sunil Sharma . 2024-03-25
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Thank you yet again madhus for the great food and lovely service. Ramesh perla was amazing and ensured we had our drinks topped up. Thank you for a lovely evening
Anita Kaul . 2024-03-11
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Our food was fantastic. Our server Paul was super helpful & polite. The nan was excellent.
Sudi C . 2024-03-06
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Very nice but food portions were small
Dil Kundalia . 2024-03-06
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Sumptuous and delicious food and exceptional service my Mr peter( waiter ).
Rashi Jain . 2024-02-27
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Private function. Great food. Nice atmosphere.
Kit Patel . 2024-02-26
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My wife and I were looked after by Peter who made the best recommendations for the type of food we were interested in trying. The Palak Patta Chaat is a winner for the best starter dishes. Great food, superb service and classy ambience made our evening very special.
Amer Asghar . 2024-02-24
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Tasty food but not value for money. For the price paid, the portion is very small and has decreased significantly over time. Prices are ok if you're a hotel guest and are expecting to pay higher prices. But it's not value if you're in a large party. There are equally as tasty fine dining indian restraurants at a fraction of the price
Shivraj Singh . 2024-02-24
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I have seen madhu”s on tv and bin there once before, it’s over rated just because of their award, the meat cuts where the worst I have seen, service was so bad, went for 50th it was like they didn’t even care , just because a place has a award and well known doesn’t mean the food it going to good, I never write reviews before spent nearly £2000 in there it was awful wouldn’t recommend it to no one , it was the worst meat cuts full of fat and undercooked, manager was not willing to compromise such a bad experience!
Satwinder Syan . 2024-02-17
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We have just been to visit today and had a truly shocking, sour and very disappointing experience. Actually can’t believe how any restaurant, let alone one of this calibre can deliver such poor service. We were visiting London for a week and had planned to visit Madhus and pre booked in advance for Friday night. We were looking forward to the meal having not eaten much in the day. We arrived and there was a warm welcome, but then it went downhill. I had ordered chicken and lamb chops with rumali roti. My meat had come out but roti was nowhere to be seen although it was requested on two occasions, resulting in my food getting cold and on the third attempt of asking the manager it surprisingly arrived 25mins later wow! Onto the next, we ordered a kids meal with naan bread and a separate rice with naan, to which we only received one naan which should have been two, so we allowed that and thought well it’s ok mistakes happen. The final straw was my wife ordering a vegetarian thali, when she was presented with the starter she mentioned she did not order one, they told her it was all part of the thali. She ate the starter, then had to wait almost half hour despite looking around trying to get someone’s attention. A lady at the front desk noticed and then approached the table to ask if everything was ok to which we replied ‘no’. The lady went to the back to check what was going on with the thali as it was part of the mains bearing in mind everyone had finished their food at this point. Whilst she was at the back, the manager who had taken our order approached and we began to express how unhappy we were for the 2nd time. The lady then came out and said it wasn’t a thali that was ordered it was the set menu. The manager confirmed that it should have been the thali as he took the order. We couldn’t believe the order had been messed up. It was actually like it was a prank. We decided to cancel the main as this experience was beyond a joke. The manager did offer to get us something else but it was too late for us, we were totally put off. There wasn’t much of a verbal apology as the manager said that we were right. Some words or ownership would have been appreciated. We did ask for the bill so we could leave. The manager said that the bill would be taken care of, which was nice of him but based on the experience was the least he could do. It wasn’t about the money, it was about the experience and eating together as a family, it was our last meal in London and it was ruined. I will not be going to Madhus again.
P Malhi . 2024-02-16
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Food was well below average for their brand.
Ketan Gupta . 2024-02-13
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Have been to the one in southall years ago and had High expectations. Went for the degustation menu as this had the signature dishes. The service to start was good. Attentiveness as you would expect in a good restaurant. Over the course of the evening and our meal this quickly disintegrated to the point we had to wait about 15 minutes just for a glass of water. The staff was overwhelmed with the never ending conveyor belt of diners pouring in through the door. There was not a seat left. It quickly became very noisy and crowded. Food.presentaion was good. Food flavouring was subtle and nice but lacking in other dishes. Off the starters we tried I would reccomend the palace patta chaat and chilli paneer. I must say however that was expecting the samphire in the chaat but it looked like savoy cabbage to me. None the less it tasted great. The canapés weren't that great. You had a gol guppy that tasted like it had petit filous in it and a small kachori that was the size of a cadburys mini egg. The Murphy tikka had a lovely char flavour from the charcoal but was lacking in flavour. The rotatable chop was an amazing cut of.meat,very tender and probably the best chop I had in ages but again was lacking in flavour as was the Sikh kebab. Must mention. That it was 1 chop each,1 Seekh kebab cut in half each and 2 chicken thighs each too. So portion sizes are not huge. 3 chutneys were really good. Onto mains which were okay. Butter chicken was not bad. The national gosht was nice and again her the quilts of meat was good. All on the bone. The best dish here was the rice with peas. Out of everything the humblest of things really stood out and it was this. Palak.paneer was okay. Again slightly flavourless. The desserts was underwhelming. The amount if times I have had the same dessert in so many restaraunts for years. Thought it would be something more innovative and exciting or different. 'Chefs selection of desserts was a extra gulab jamun in comparison to what you would get on the royal set menu. The decor was good and it was a nice restaurant. Unfortunately I would not come here again. So many corporate clients and I have a feeling its always like this especially when it's going to be located on the ground floor of a busy heathrow hotel. Good effort. Thankyou.
Imino1Donmega . 2024-02-12
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Recently dined here as part of our belated festive get-together and have to say that everything was impeccable from the layout, service, attentive team and winning it all was the incredibly delicious, real Indian food on offer. You catered for an amazing 60+ guests with no issue and everything was delicious, hot, served with a smile and style. Some of the team have returned for takeaway already they loved it that much. I am very sure you'll be seeing us again soon in the future. Thanks to all. Team London's Pride & of course myself Carl
Carl Darling . 2024-02-05
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Amazing food and very attentive staff! Highly recommend if looking for gourmet indian food :-)
NotoriousB . 2024-02-03
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Amazing modern Indian resturant
Shardul Kulkarni . 2024-02-03
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Incredible food and great service will visit again Best indian food ever !!!!! Must try lamb ribs ( nhyama choma )
charandeep singh . 2024-02-02
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Went to dine in with friends.. ordered a few dishes.. I won't recommend
Asif Mahmood . 2024-02-01
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Thought the food was good, but it was a very hectic experience with the service, I was totally unsatisfied with the service due to very poor communication skills from the waiters, and the response to my questions. I came with my workplace to enjoy, but still nobody has responded properly due to which my time with my colleagues was spoiled.
Naveen venkat . 2024-01-30
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Just returned from dinner wishing we had gone with our first choice of checking out some eateries in Southall instead. Whilst the food was fine, the kebabs were the only stand out items served. And being seated next to a noisy group when the restaurant had plenty of empty tables was not the best courtesy, as we had even said we were celebrating our anniversary! Service was attentive overall but I expected more from this highly rated restaurant.
Asha Nanra . 2024-01-29
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Very good but service a little slow at times...
Mo A . 2024-01-29
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Food was not tasty, chilli paneer was too much safty... just wrapped with black colour curry...
Gobind Verma . 2024-01-11
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Highly Recommended January 2024 Fabulous ambience and an amazing menu. Well worth the extra cost. Special mention to Peter, Waiter for his excellent service throughout the most memorable dinning experience. Ken Cook, Granada, Spain
Rene Cook . 2024-01-11
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Excellent location, good service & tasty dishes. Staff make you feel welcome. Very polite & efficient service, relaxing ambiance
Nasu Ali . 2024-01-05
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Good food and service. We booked a large table and they accommodated any requests we had well.
Deepak Sharma . 2024-01-02
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Unfortunately the 1 star rating of this review is for the food... only. My family chose to celebrate New Years Eve here and this was the worst experience I have ever had at a restaurant. I have been to the Dilly multiple times and never had an issue with Madhus. But genuinely the worst service ever, 5 of us went and the waiter was rude who would ignore what you asked for and will walk away while you are having a conversation with them. We should not be asking 6 times for water having to go to the general manager to be served absolutely ridiculous. Considering the bill was £400 I would expect alot more, I made the general manager aware of this but he was too busy eating and dealing with his family who were dining there than taking my suggestions and comments seriously. I was considering using Madhus to cater for 400 people at my wedding but there is no way I will be using Madhus if they are not able to cater for 5 people. Disappointing experience and would recommend everyone to stay away.
Shiva Sareen . 2024-01-01
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You know how you think you've found a good Indian restaurant and how happy you were with the food? Forget it. This was a class above anything I've had anywhere at all. Food was absolute class. Service from Peter was smooth,efficient and classy. The extremely elegant drinks lady has a smile that you can't help smile back at...not only beautiful but classy. Joe the manager runs the place like clockwork. This really was just sheer brilliance however...if you don't book....you know what happens then so...book. what an enjoyable dinner.
Ray Goldberg . 2023-12-30
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We ordered the Royal Set Menu for 8 of us. The starters portions were tiny and the main course was ok. When we finished our meal, we requested the left-overs to be packed. However, our request was denied. Reason: Apparently according to Madhu’s company policy, they would rather throw the food away than pack the left-overs for us. So, reducing waste and sustainability does not seem to be part of Madhu’s policy. I strongly request Madhu’s to look into their ESG policies. The staff were very polite and professional.
Sai Rajagopalan . 2023-12-30
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The food soo blend and really not worth drive down. Would have been better of getting chips from local chippy.
Narinder Pal . 2023-12-27
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Joe recommended the lamb chops. Best lamb chops that I have ever had. Tender and juicy unbelievable ! Excellent service. This is how you run a restaurant.
ViperXYZ . 2023-12-22
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Excellent Vegetarian Food … Definitely recommend … Excellent Service from Peter …
Ragin Patel . 2023-12-16
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A evening family birthday celebration. Booking was very easy. Restaurant was half full and got noisy as evening progressed. Drinks are pricey but worth it. We ordered a mixture starters, mains and thalis with minor changes. All were accommodated. While we were waiting we munched on 4 varities of papadums and 4 pickles. Drinks and food arrived after a short while. All was very well presented and tasted wonderful. No space for desserts. Service was excellent throughout. A wonderful experience.
Gov Mandora . 2023-12-12
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Horrible customer service and a complete scam. Would not let us take away any of our food after paying £52 PP set menu. What restaurant doesn’t let you take away your left overs, it’s not a buffet. Asked friend who was picking me up to have some of the food as lots were left and they ended up insisting to charge my friend £52 set menu even though they didn’t get any additional food, only what was already left from my food?
Shadi Ibrahim . 2023-12-09
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Great service, very attentive and lovely table that we were seated at . The food is fine , just nothing special, price is acceptable for location and service. Great parking.
j sumra . 2023-12-08
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We recently had the pleasure of dining at Madhu’s. The taste and flavour of the food were simply outstanding. We ordered papdi chaat, Mixed platter, murg makhni and Nihari. One thing disappointed us was the Golgappe otherwise I would have given it 5 star.
mandeep kaur . 2023-12-02
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Dinner for a girly catch up on 24/11. Delicious food with deep flavours that absolutely delight the palate. There's so much that we could have ordered as the entire menu just screamed EAT ME, EAT ME!!!! Worth every penny! We had the Thali dishes and some chaat. Portions are more than enough for 1 person and just enough so that you're not uncomfortably full. We would definitely go again. The only downside was that the hot drink machine wasn't working so some of our group couldn't have their first choice of hot drink, so settled for freshly made peppermint tea, which was so delightful and a touching replacement. The staff we encountered were all genuinely lovely, warm and friendly.
Claire Mendonca-Yeboah . 2023-11-25
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Poor service and extremely overpriced. There’s also alarmingly little choice for vegetarians. It’s disappointing.
K D . 2023-11-23
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