Made In Italy Pipinos in Epping Forest

Great variety of fantastic food!

As an Italian, I always come here and enjoy the food. The staff is so friendly and kind. The food is amazing and the atmosphere really brings me back to my home. 100 percent recommend 😍

Always wonderful.. like being in Italy.. wonderful quirky waiters and beautiful food and surroundings. Love it!

A group of 11 went for an evening meal. The restaurant was half full. Took our order, and then had to wait around 45 mins for HALF of the starters to arrive. The other half came around 45 later. Mains then took another HOUR to come after our starters! Overall, the food was nice. But the service was very poor. 3 times we asked where our food was, and each time we were told 'it is coming'. No complimentary nibbles or drinks while we were waiting, and no explanation about why the food took so long. Oregano fries had no oregano Truffle potatoes had no truffle No complimentary bread/dips/salad that we usually get from almost every other Turkish restaurant we've ever been too

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.