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4.2

Based on 6.094 opinions finded in 2 websites

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Nº 320 in 856 in Sandwell

Nº 19 of 54 British in Sandwell

CUSTOMERS TALK ABOUT DISHES WITH..ribspiefishsteakpastryoldpuddingmustcookedchickenlambonionmeatbatteredtender

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The best pies I've ever come across. And they do a shovel mixed grill 😋

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Vin Chenzo . 2024-12-01

MORE AT Google

The minted lamb pies are to die for

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Jonathan Reynolds . 2024-11-30

MORE AT Google

Went for my 42nd birthday meal. We cpuld not fault anything to do with the place. Staff and food outstanding. Will definitely be going back again

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Aspie Neil . 2024-11-26

MORE AT Google

Arrived at the pub and the staff in the pub were less than helpful. When our room was available taken up. The room was clean..the code system for the doors was very good and efficient. Stayed two nights, the room was COLD. Radiator would not get very hot. The bathroom was very small. Clean and modern, just small, tiny basin, 1 meter wide !!! The beds were two singles, the quilt covers were too small, literally cover my toes, shoulders out, cover shoulders, feet bare...IN A COLD ROOM. Overall a poor experience for an experienced traveller. A little tweaking would make this very good but as it is, I've given it a poor rating.

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Quenton Munslow . 2024-11-23

MORE AT Google

Really good place for food and general gatherings, I would’ve gave it 5 stars but was genuinely annoyed as they state that you get a certificate if you do their pie challenge, I had done the challenge and ate extra but wasn’t given anything😞

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Will Hadley . 2024-11-23

MORE AT Google

Very tasty and very good quality food 👌

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Borys Ihnatyuk . 2024-10-29

MORE AT Google

First time here with my girlfriend, my sister, and her boyfriend. The food is exceptional! One of the best meals I've ever had. Can't wait to return!

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Stuart Hall . 2024-10-29

MORE AT Google

Great place to eat and stay overnight. We had two nights in a Deluxe double room which was great, clean ,comfortable bed and a very nice clean shower room. The only thing I found to complain about was the size of the bed linen. Come on guys you need to use super king linen on a super king bed sheets that don’t tuck under the mattress and a quilt that doesn’t even reach the edge of the bed doesn’t work!! The pies are great

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Lesley H . 2024-10-28

MORE AT TripAdvisor

Had the Jack the Lad vegetarian pie. Delicious and the chips were fantastic. Chocolate pudding with cream for dessert which was lovely. Great service too. Top marks!

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Jeremy parker . 2024-10-25

MORE AT Google

Stayed for two nights either side of a paddle through local Dudley caves. Booking and checking in was simple although getting through on the phone was very difficult. Deluxe room was fine with a nice en-suite. Food, with pies being the highlight, was very good and the restaurant service quick for such a busy place.

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Chris H . 2024-10-25

MORE AT TripAdvisor

Amazing food and amazing service, I’ll be back!!!

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Bee Cycles Stourbridge Bike Repairs & Servicing . 2024-10-25

MORE AT Google

The famous pie factory, I've been here a couple of times in the last 10 years, it's a very quirky pub with sawdust on the floor. The food was hot and tasty, I couldn't eat all my gammon so was provided with a box to take it home. Will I visit it again? Hell yeah!

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Jay Lawton . 2024-10-24

MORE AT Google

Stayed overnight never again! No unsuite in my room very uncomfortable bed and room too hot as windows didn't open! However loction close to Dudley and evening meal was fabulous apart from the waitress trying to over charge me!

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David W . 2024-10-24

MORE AT TripAdvisor

What a mad place......a visit is a must....food is exceptional.....had a mixed grill served in a shovel.....will definitely be back.....

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Dave . 2024-10-22

MORE AT Google

Really good service, ordered 4 pies including the desperate dan pie. The tommy fury pie and the peppa pig pie the flavours are really tasty and the waiting time is not that long either. Would go back again.

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KD . 2024-10-21

MORE AT TripAdvisor

Took my friend to the pie factory. We both really enjoyed it! Huge portions and definitely good for money!

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Hannah R . 2024-10-21

MORE AT Google

You cannot beat the cock n bullstack!!! And the rhubarb cider !!

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Damian Barnbrook . 2024-10-21

MORE AT Google

Love the atmosphere ... The staff are great and the food ..omg ..lush a must visit if you are in the area

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Marko Matijevic . 2024-10-20

MORE AT Google

We visited the pie factory for an evening meal. The steak pies were full of good meat and very tasty gravy, chips were hot and crispy. Staff were quick to serve without rushing you, friendly and efficient. Lovely relaxed atmosphere, Bought a frozen pie to take home with us. We will most definitely return for another meal

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Pauline Bird . 2024-10-20

MORE AT Google

Always good polite service. Never had bad food in here. The Sunday Carvery is probably the best I've ever had and certainly better than others in the area. 6 months later and still great food and a nice pint .

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David Butler . 2024-10-19

MORE AT Google

Great pies lovely service. Was very busy so booking recommended. The car park is quite small though. Would definitely go again.

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Diane Keen . 2024-10-19

MORE AT Google

I've been here 7 or 8 times over the past 5 years. It had always been 5 star. Today it wasn't. Battered chips were very dry and cold. Absolutely not fresh at all. There's no excuse to be serving chips that bad. Normally your battered chips are top notch. Mushy peas also just didn't taste right. There was a very sour/off taste and smell, like something had gone off. It was 6pm and very quiet when we arrived, so maybe the chef felt they could pass off yesterday's/the afternoons food. Sort it out. Really disappointed. I'll come back again, but if it's not up to standard next time then it will be my last visit.

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Jason Richardson . 2024-10-18

MORE AT Google

Very cool place to visit. The decor and layout out the place is very old school and the Guinness was perfect. Staff are friendly and you won't be waiting at either side of the bar for your order like you would in places that have that kind of atmosphere. If you're after a great afternoon with proper food, get yourself over. You won't regret it!

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Ross Griffin . 2024-10-17

MORE AT Google

Absolutely loved it here today. I've been wanting to come for ages and it didn't disappoint. Food was lovely as were the staff. Particularly liked the humour throughout the pub and the olde world charm.

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Kay Rogers . 2024-10-17

MORE AT Google

Returning to Mad O'Rourke's Pie Factory for the second time was an absolute treat. The experience was just as amazing, if not better. The **Lamb & Mint Pie** was again perfectly cooked, with succulent lamb and a refreshing mint kick, wrapped in that signature flaky, golden crust. Paired with a **Guinness in Black**, the meal hit all the right notes—comforting, flavorful, and filling. The atmosphere is lively, and the service top-notch, making the entire visit well worth the price. This place has definitely become a favorite for quality pub fare!

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Aishanie Samarakoon . 2024-10-17

MORE AT Google

Had a meal here during the Tipton Boating festival, can't go wrong.

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Paul Waterway . 2024-10-14

MORE AT Google

Food was amazing but not enough chips and was still hungry afterwards. I did ask the waitress for extra chips but she said they already came with the pie.

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Andy Webb . 2024-10-13

MORE AT Google

Booked table for 2.00pm for Sunday , no table ready until 2.15, know where to sit while we had to wait not good

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Janet Dawson . 2024-10-13

MORE AT Google

Love going here after a lovely day

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Jimmy Withers . 2024-10-13

MORE AT Google

Great food when we came, can’t wait to come back

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Alex Bannister . 2024-10-03

MORE AT Google

Cold and wet Tuesday, arrived at 5.15, asked for a table, now I don't expect a red carpet but a smile, a hello, any kind of greeting would be nice (aren't we in the Black Country supposed to be friendly??) instead I get a surly face asking if I'd booked a table, it's 5.15 guys, there's only three or four tables occupied so why not just seat us?? Then as we take our table we're told we must vacate by 7.00, I felt like, and should have vacated then, talk about being made to feel welcome? If a business survives on repeat trade I'm afraid you're going about it the wrong way. And cold!!! freezing in there, nice big fire at the end of the restaurant, might be an idea to light it, just a thought, although that would mean losing a table. Food, average, nothing to complain about apart from cold chips, saltiest gammon I've ever had and a fairly nasty pork chop so nothing to really shout about either. Honestly, you will thrive as a destination pub/restaurant on your hospitality, value for money and quality, if the owners really care they should read some of these reviews and take note... there are other places to go, which is good cos I won't be bothering with this place again.

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andrewperry2017 . 2024-10-01

MORE AT TripAdvisor

Excellent venue, good food and friendly staff.

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Keith Robinson . 2024-09-29

MORE AT Google

Great food, I had the curry pie. It was phenomenal highly recommend

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Alfie Rock . 2024-09-29

MORE AT Google

Very friendly staff and if you like big portions you will enjoy. Everything down to the decor, memorabilia and lighting so nice.

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Ashley V Lawley . 2024-09-28

MORE AT Google

Desperate Dan pie is awesome had ribs and wings today

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Roland Wood . 2024-09-28

MORE AT Google

Oh arrrr. Grate snap. Ace staff. Booze is proper. Gew on give it a bash. Yow wo regret it

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Ian Nicholls . 2024-09-25

MORE AT Google

Fantastic old fashioned boozer. Great staff really great atmosphere. Food and Drink outstanding. Definitely be going back.

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Shaun Haynes . 2024-09-24

MORE AT Google

I’ve phoned probably 15 times this year to try and book a table and not once has the phone been answered. The old staff and Pete were brilliant we used to go every week, but the new waitresses are rude.

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K Dale . 2024-09-23

MORE AT Google

Food absolutely great! Recomended!

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Alan Wassall . 2024-09-23

MORE AT Google

Great food good service will go againe

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David Hill . 2024-09-22

MORE AT Google

I'm Black country born&bred- so Black country, My great, great, great, great, great grandfather was William Perry;aka.The Tipton Slasher. This was a historically accurate Black Country monument - in 25 years it's turned into a trashy, mundane tourist trap, complete with overpriced, mass produced food, zero atmosphere - do they even sell Lumphammer (that was the "little pubs" brewery signature drink) in pints or would that have to be litres too? It was wooden benches, spit& sawdust on the floor, cow pies in a 1.5 pint pudding basin filled to the brim with a hearty serving of stewed steak & kidney & gravy complete with a puff pastry lid and 2 puff pastry horns to "dip-in" (soak up any remnants of gravy- eat one and get the 2nd free. It was an eatery but still for many, a local pub with darts, dominoes and quiz team. Had the name not been at the top of the page, I wouldn't have even had recognised the place. Like London, it offers tourists an opportunity to empty their pockets and to witness first hand what the Black country absolutely was NOT. *Couldn't comment on "rooms" as this is the first I knew of their existence. **Service? What's that? Wait a minute - I do remember a lady dressed in an apron carrying steaming pies from the kitchen to the bar where rumbly tummies drank and talked ( no music as I recall) until the number on their raffle ticket was called. 💷I'm still trying to pick my jaw up from the floor where it dropped seeing the prices on the menu. ***Location: this is a museum piece and a very, very poor one at that. Hands up if you live within 20 miles and have been there within the past 25 years??? (I won't hold my breath).

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5tinky Pants . 2024-09-20

MORE AT Google

We had order starters butchers platter (platter pick 4) we had the black pud cake and this was nice, I I fount it a little greesey and my other half loved it, the onions rings was lovely. Then I order pepper pig pie (appeared to be salty and greacy chips), the pastry was lovely. My partner had the pie challenge desperate Dan pie to which he enjoyed however after leaving he was sick multiple times about 20 mins after eating it. Main meals took over 20-25 mins after our starter. Food was very hot (good). Our waiter Freya was great and well mannered, she did say she'll tell the kitchen. Sorry to complain

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Stacey . 2024-09-18

MORE AT Google

Pie was delicious and the waitress was polite, good at making you feel welcome.

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Technicator . 2024-09-15

MORE AT Google

As good as ever. Nice welcoming place. Has its own unique ambience, probably not for everybody but I always enjoy my visit. If out and about in the area I will always detour to get my pie fix, much to the chagrin of my wife. But she loves me enough to indulge me. Steak pie is always a winner.

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D . 2024-09-14

MORE AT Google

Waky insane themed inspired by Beano comic papers cowboy Dan eating huge cow pies ?...its English black country art history design at its bet.....called in on the way to black country musiem

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Del Wykes . 2024-09-14

MORE AT Google

ordered the tyson fury pie and it was absolutely DISGUSTING. full of fat, no actual meat. couldn’t cut anything. also ordered the mini yorkshire with brisket and pigs n blankets and it was £6.50 for a tiny little yorkshire with a single cocktail sausage. meat was horrendous also. overpriced crap. will never go here again. if you want a good pie, get the m&s best ever. you’ll never go back to a pie restaurant again.

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Holly Pritchard . 2024-09-13

MORE AT Google

Room was big, clean and comfortable. Bathroom had a large walk in shower, bed was massive and really comfortable. No keys all doors are accessed by keypads Unfortunately no breakfast available Was great for a few nights It's on a main road so vehicle noise is inevitable, but no enough to disturb sleep

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Kate Trussler . 2024-09-12

MORE AT Google

Proper traditional black country pub with great atmosphere and food

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Thomas Southall . 2024-09-10

MORE AT Google

Did stay so cant comment on the rooms Had the lamb and mint pie which was really quite big and soooo tasty. Very filling the gravy inside pie was lush, there didn't seem to be many chips in the little basket but there was more than enough . Was more than a little bit disappointed in the puddings , we had a share platter says it would suit 3 people gosh wouldn't even feed 3 toddlers . It looked like they had gone in a supermarket and brought packs of tiny doughnuts, Brownies, , wavers choclate sauce , I'm sure it wouldn't of cost more than a pound to put together and they charged over £10 for it ! Shocking valve and disappointing after such a lovely main meal. Staff were friendly and the place was clean would go again but definitely not have a pudding

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Bikerbird Bikerbird . 2024-09-09

MORE AT Google

*Anaemic chips, poor quality pie, with over cooked chicken and undercooked pastry accompanied by a cold gravy. staff were an imperfect balance between ignorant and arrogant.* Wholly rushed, entirely overlooked. The staff couldn’t look myself and my accompanying patrons in the eyes, ignoring our table for over 20 minutes while they ate pot noodles (boding well that the staff avoided the restaurant food). Followed by the rude staff trying to collect our dishes before we were finished. I was forced to hold my plate to resist the removal of my food half finished after telling the server we were not finished. I understand a busy service can be stressful but this was totally uncalled for. Upon arrival to the pub we ordered a drink, the server rudely asked if we were eating because we ‘must have a table immediately’. Keeping in mind the venue was empty. - often times, it is not what you say, it is how you say it. If the evening was heavily booked a little advice of this would go a long way and we would book accordingly. Self described world’s best pie… unlikely! 🤢🥶 I have never left a review prior to this, I believe positive feedback is best provided directly and negative comments/reviews are unproductive online or otherwise. I was left feeling genuinely awful and with a sense of anxiety over the food consumed. Wholly summed up as arrogantly ignorant, seasoned with a vindictive service with major lack of quality to back it up. Welcome to Wolverhampton… Not to mention the rooms were advertised as en suite only to find a communal shower and toilet. The TV did not work and rooms were characterless and bland meanwhile advised as fun and quirky. Everyone’s experience is different and this demonstrates how poor staff can be responsible for ruining potentially great establishments.

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Max Armitage . 2024-09-09

MORE AT Google

Great place, good food and a few options for vegetarians. The fake fish & chips is good but an extra battered halloumi is would be better.

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Richard Wallis . 2024-09-08

MORE AT Google

Went here for the first time on Bank holiday Monday for a friend's birthday. This place is absolutely amazing. From the sawdust on the floor to the actual pies Amazing is all I can say. We tried the Tyson Fury pie OMG it was definitely packed with brisket and gravy. Yummy yummy. The staff were so helpful and friendly and nothing was too much trouble. We loved it so much we took our Mum and Dad 6 days later. Even they loved it especially when we asked for some scraps for Bella their dog they were so accommodating. Mum and I even took some frozen pies home with us which we all enjoyed very much later in the week. Well done don't change a thing.

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Laura Helen Moreton . 2024-09-08

MORE AT Google

Four of us came for food and drinks. Lovely food, good service..We will be back.

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Vanessa D . 2024-09-05

MORE AT Google

Ford was OK, but not amazing. Desserts are well overpriced, had the sharing one, which was £10.50 I think and was worth nowhere near that much.

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Ade Wassell . 2024-09-01

MORE AT Google

Great original pub in the Black Country, well worth a visit. Definitely the best pies you can get.

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vinnie 04 . 2024-08-28

MORE AT Google

The food is top notch ate here 2 nights running and it was lovely. I did the desperate Dan pie 1st night and ribs and wings the next

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Dru . 2024-08-27

MORE AT Google

This place has gone up since i last went, food was good, price was good portions were good it was amazing from start to finish. 4 stars because the toilets need a redo and my previous experience was a 3 at best. However all good again now

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Jonah C-P (Jonah) . 2024-08-24

MORE AT Google

Really old world pub charm. In the Black Country this pub looks unchanged over the years and has kept it heritage decor. Menu specialises in pies made from local produce, though there are other options.

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Claire Pilkington . 2024-08-22

MORE AT Google

What a lovely experience. Disabled access was good with a Disabled toilet. Table service by some friendly and welcoming staff. The food was excellent real home made quality. First v8sit last night but certainly not our last.

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Jonathan Haden . 2024-08-22

MORE AT Google

Love it will be going back soon

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Michele Woodcock . 2024-08-21

MORE AT Google

If you want good beers, and no nonsense pies and battered chips you can't go too far wrong here. Make no mistake this is not a restaurant, this is a pie shop with beer...

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Jim Piggott . 2024-08-20

MORE AT Google

Great if you want a couple days off work with food poisoning, only food I ate that day from here, 5.5 hours later vomiting and diarrhoea. Never had anything like it 🤢🤢

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Ashley B . 2024-08-20

MORE AT TripAdvisor

Can here for the first time on Saturday was very disappointed, we were told our table was in the bar it was really noisy and a cramped table. We asked if we could be moved but was told no as the tables were reserved in the main restaurant? We booked a few weeks ago.( felt uncomfortable in the bar as were a few lads drinking and swearing loud and we had our young grandson with us ) The food was good (apart from the black pudding potato cake it was bland and taste less) the service was not good had items missing had to ask a few times for sauce and ice and missing items we won’t ever be returning as I think it’s lost its charm after hearing how it used to be.

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Brumgirl68 . 2024-08-19

MORE AT TripAdvisor

Great food, best pies around, and the battered chips are super crunchy

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The Captain . 2024-08-19

MORE AT Google

Excellent food great atmosphere polite staff

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Lynn Kelly . 2024-08-18

MORE AT Google

Wow,what a fantastic meal got to be the best pies ever

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James Hill . 2024-08-18

MORE AT Google

Had a fantastic meal there tonight. Certainly filling.

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Robert Bailey . 2024-08-17

MORE AT Google

Came here on Friday lunchtime. Had the posh and becks pie; beef and stilton. The beef had been slow cooked and fell apart in your mouth. The pastry was light and tasty. Chips were like chip shop chips. Lumphammer Gold beer like nectar. Service good. Laid back atmosphere. The pie exceeded all expectations. Fantastic value for money. Recommended

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J 00 . 2024-08-17

MORE AT Google

This is primarily a restaurant/bar so a bit confusing but this is a thriving business. The food is totally cracking. I had the Desperate Dan Cow Pie (a massive Steak and Kidney) complete with pastry horns. Wife and lad were less competitive but loved their smaller tasty pies complete with roast potato like fluffy chips. The place is a definite place you will return to.

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Christian . 2024-08-16

MORE AT Google

First time visiting. Came with my wife and young son. Wonderfully traditional. Great service, pleasant fellow diners and drinkers and excellent food. We shall be back soon! Thank you 😊

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Rupert James Conway . 2024-08-14

MORE AT Google

When at mad oroukes you have to give the desperate dans pie a go well worth a visit

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Graham Barnett . 2024-08-13

MORE AT Google

We went to this place tues 13th august 2024 we sat down waited an hour no food arrived so we git up an left, we wont be going again very poor show an the owners should take note, change your staff as they were very slow an had a cba attitude very dissapointed

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Steve Baker . 2024-08-13

MORE AT Google

Visited the Pie Factory in August Great atmosphere and very good service and the pies were lovely. Easy to park and typical Black Country pub

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Ian A . 2024-08-11

MORE AT TripAdvisor

Arrived at premises at 11.30 but wasnt sure if could check in as it states check in at 12 . Asked reception and was told it depends who is on as yo whether you can check in early. Reserved a table for the evening previously to our day of booking, Wasnt given requested table but thats fine. In the evening arrived for our meal at 7 30 and we were told where to sit with no further instructions given. 2 of our group stood at the bar for 15 mins before being finally being told it's table service. The service wasn't the best. The food wasn't much better. It was OK but it did not live up to the reputation it used to have We had been told the premises shuts at 10pm no idea why so early ......after our meal at 9pm we ordered a coffee and a cheesecake .....they came back and said the coffee machine had been switched off !!!!!! What the hell....... I disputed as to why a coffee machine had been switched off at 9pm and was told the kitchen was shutting so the coffee machine was closed. I questioned that they had brought me a cheesecake ???? They did not appear interested at all. Wouldn't go here again .

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cruisers244 . 2024-08-11

MORE AT TripAdvisor

I used to come loads before I moved away, I went today with my family for a carvery I used to absolutely love their carverys. Unfortunately it just wasn’t the same as it used to be I know things change but when it’s changed in a bad way it’s just a shame. The turkey was nice the pork was dry and chewy and the beef was full of hard fat (I know this could be the cut of meat but maybe give people a heads up if they want it) the stuffing used to be so good cooked with gravy, the stuffing today was just dry with a tiny bit of gravy. The roast potatoes were soft not even abit crispy. The broccoli, cauliflower was always my favorite here but the veg was hard and the whole thing was tasteless. It had gone up in price like everywhere else I don’t mind that at all but when it’s gone downhill it is a disappointment. Such a shame.

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BK1991 . 2024-08-04

MORE AT TripAdvisor

Fantastic food , excellent service

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Stephen Robinson . 2024-07-31

MORE AT Google

Me and my partner popped in for a drink wasn’t sure about ordering food, the welcoming wasn’t very friendly very frosty, we had our and left. ☹️

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katie smith . 2024-07-30

MORE AT Google

My partner and I visited yesterday and ordered a starter to share which was nice, then a pie each for our mains. While my partner ordered the mint lamb pie, I ordered the "Peppa Pig" bbq pulled pork pie. We also ordered drinks where my partner asked for a pint of orange Tango and I ordered an orange juice with ice. She received a smaller bottle and was then told they don't do them in pints, and my orange juice didn't come with ice. Then our pies came, and my partners' one came full to the pastry with chunks of lamb - gorgeous. However my bbq pulled pork one was very heavy on the sauce and very little pulled pork compared to how much lamb was in my partners' pie. In fact when we had both finished, my partner had left some of hers, with a good several chunks of meat left in her pie pot at the bottom. Whereas mine was left with an inch deep of bbq sauce. The sauce was way too rich to enjoy in that quantity when you have so little meat. So the majority of the sauce was left. I passed on my feedback to the staff who apologised to be fair, and said they'd pass on to the kitchen. Then we had the bill, and we went up to the bar where the till was to pay. There were 3 or 4 members of staff walking around us and chatting to each other, completely ignoring us. I'm standing there with the receipt in my hand by the till, and being ignored. Not one of the staff had the decency to ask "can I help you?". I couldn't believe I had to say to the nearest one "Is this where we pay the bill?" and then she proceeded to bring up the required amount on the till for me to pay. Needless to say I wasn't impressed by my first visit. If we come again I shall definitely be trying a different pie, but will hope the service improves by then too.

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Barry Ward . 2024-07-30

MORE AT Google

Went for lunch their pies and chips are like no other ...... amazing. Friendly staff and plentiful food. Not our first time and certainly not the last.

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Susan Beddowes . 2024-07-27

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Can't moan ...love this place ,staff are excellent food brilliant and beers beer

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Steve Wooler . 2024-07-27

MORE AT Google

Had the steak pie and chips delicious would recommend.

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Malcolm Millward . 2024-07-23

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Fantastic food, always served with a smile. I would recommend this family friendly pub to anyone

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Shaun Beasley . 2024-07-22

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Lovely meal really enjoyed the minted lamb 😋

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caroline grainger . 2024-07-22

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Went with multi generation family early evening on a July Tuesday evening. One tried the Desperate Dan pie - huge! Lots of meat potatoes and carrots. He managed it though and received his Certificate of Achievement. Service was slow, they had a large group of 20 come in behind us. Fun decor.

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Becky Barton . 2024-07-22

MORE AT Google

Very nice meals (pies). Not been for some time, but will definately be going again. Grandson managed a Desperate Dan Cow Pie.

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Colin Green . 2024-07-21

MORE AT Google

Food expensive for the quality received

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Emma Deavall . 2024-07-19

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Well I was disappointed I’ve been looking forward to coming here for so long I ordered the fury pie my husband had the chicken and mushroom my pie had no taste a lot of meat but needed seasoning my husbands pie had a lot of chicken and one mushroom also needed seasoning our chips if you could call them that they were like batter bits from a chip shop I’ve had a better pie from a weatherspoons pub

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Karen Morris . 2024-07-18

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I had a family gathering here, we ordered lots of food and everything was delicious and all delivered in time too, so nobody had to wait for their meal. I had the desperate dan pie, that was the best tasting pie I've had in years eating out, it comes with seasonal vegetables (new pots and chunks of carrots) all cooked under 1 lid. I had a side of mash pots to go with my pie and ate the lot, I was uncomfortably full for about another 3 hours after I finished my pie. Good service was excellent, easy to order and relatively quick to serve too. I can't wait to go again, to try a different pie.

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Iain Grierson . 2024-07-18

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Went with my colleague and felt so unwelcoming. 1st time it was busy festive period, so couldn't complain as they were busy. 2nd time it was normal weekdays. 25% occupied tables. Went to bar for a drink and one of the staff asked if we had booked table. When we said no, one of the staff staff said you need to go back (few steps) and wait there. It was like we had crossed the border of another country without Visa and needed permission now. It's not what was said but how rude the tone was. My colleague end up completing her sentence adding "please". No reaction but stonedead face. We would have waited if there was a sign or receptionist like I see in other places. I am not psychic to read invisible sign. We were instructed not to sit at certain tables and told it is table service. Fair enough we hadn't pre-booked. So take what is available. Table service seems wonderful till it turned to shameful service, when no show up for 15 -20 minutes. Finally, waiter arrived and wanted order for drink and food together. No sir, we replied that we need drink first and order the food later. It went well. When we nearly finished drink, another waitress managed to smile and took food order. I couldn't fault lamb pie but my colleague had chicken and mushrooms pie with one mushroom. Well, chickens and mushrooms look same! Just call it dried chicken pie. 90 minute later, when we were leaving . We noticed those special tables not to be occupied were still unoccupied. So I am wondering was it a plan for Asian faces to sit in a corner ? may or may not be. May be other people decide not to come. May be bland food not for everyone to enjoy. In nutshell, they need to put a sign "wait here" or a receptionist should be on site to greet. Staff need training for customer service, some etiquette, fake smiles and speak softly at least. I will book tables but will no show up. I am surprised why 25% table were occuoied. I am not going again. So Factory Pie ..bie bie.

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Rajiv Kapoor . 2024-07-16

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PIES>. Fabulous ✓ Lovely.. quality. Meat And delicious Gravy Chips excellent ( Rating for Tyson Fury Pie). STAFF very good...

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Dave Heath . 2024-07-16

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Excellent food, really friendly staff. Legendary Beer. Had desperate dan pie could hardly finish as it was huge. Battered chips were awesome. Lumphammer Gold was brilliant. Even took some frozen pies and 2 pints of Lumphammer to go. Such an authentic old time experience. Highly recommended.

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Christopher Harris . 2024-07-14

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Good food, very hearty and filling. Staff were lovely and service was very quick. Drinks were good too. Plus, you can buy pies to takeaway and enjoy at home, along with 2 pints.

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Donna Harris . 2024-07-13

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Last time the team behind the bar were pleasant and friendly, tonight think bar man was more interested in talking to regulars than service with a smile. As usual drink quality was good.

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Mark Oldbury . 2024-07-13

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Great pub food good staff attitude could be better

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Craig Stanyer . 2024-07-12

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I would die for a pie factory pie, if someone there said after you eat this pie you will die, i would still eat it. The service is also awesome

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Christopher Clewlow . 2024-07-12

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Good food good beer good service

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Rob Heaton . 2024-07-11

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Recently took my husband for father's day as he's a big pie fan and I hadn't visited since I was a child. Still has the same authentic atmosphere with the sawdust on the floor. Food was spot on, great menu choice including a Sunday carvery, so all 6 of us could choose a variety of different meals. Portion sizes spot on, service good and prices were reasonable. Will definitely be back.

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Sarah Bamford . 2024-07-11

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Good and bad .. I havnt been for around 15 years as not been near . However we did book 2 months ago and then lost our booking 🤔 so ended up going somewhere else ( so double check !! ) This time no problem. The ladies serving the table where 100% .. however the barman had a attitude & no customer service skills which I did point out to him . There was a large group of us and we ordered a few weeks prior as requested. We had the tables for only 2 hours which seemed a little short for such a big group . We all knew what we had to pay and had added a tip , ushered away from the table confussion set in and apparently 2 meals hadn't been paid for 🤔.. as it was a family and we had all added tip money not sure how that could happen so extra was paid . So suggest paying per table so that does not happen before your moved... Food was good !! I had mixed grill which was cooked OK and everyone else enjoyed . Would like to go again 🤔... however it's a bit cowboy run ... Getting home after seeing literature saying they did delivery of pies , thought it would be a nice touch for a member who was not with us . Website doesn't give information and I sent an email to them asking about if they was still offering the service .... email has bounced back and Facebook looks like you can't interact with management.... So it's a heads or tails whether we go again ... 🤔

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Marc Wilson . 2024-07-10

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Great pie, battered chips, decent pint, friendly staff and nice yo see the sawdust still on the floor!

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Simon Homer . 2024-07-09

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Some of the staff were rude but overall had a nice time

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Stacey Hale . 2024-07-08

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