Mad O'Rourkes Pie Factory in Sandwell

Very helpful friendly staff, Great service and good food 👍🏽 Definitely recommend a try 😋

Great pies at a great price. Really filling. So much to choose from and so many beers and ciders on draught. Very good prices, staff are excellent and love the way you can buy the frozen pies to take home. Plenty of parking as well.

Great food went for the cow pie ,if you can manage it thoroughly recommend.you won't want anything else to eat for the day.great value for money Nd a great atmosphere.

Customer service is zero from the staff very rude. Ordered drinks and glasses smelt funny and waited a long time for food and they had ran out of the chicken skewers. The whole experience was disappointing. Will never visit again. I think customer service training wouldn't go a miss either.,🙄

Today I visited, and I actually come here quite often now — it’s become one of my favorite places. Every other time has been delicious with a great experience, which is why today was such a disappointment. Unfortunately, the service was really poor — we all felt invisible. The food wasn’t up to the usual standard either. I’m not sure if the team was having an off day, but the overall experience really let you down this time and has honestly put me off coming back.

A very interesting pub with lots of memorabilia on show. The famous pie and battered chips was just a good as I had heard and was very pleased that I was able to experience it for myself.

Great delicious food, nice size portions, fast efficient friendly service, definitely recommend.

Great food with friendly staff. Disabled friendly too.

Food was excellent service great nice to sit in a really good old school pub with excellent staff will definitely be back. Well done guys

Working away from home and drove past few times,asked lads in work what was it like an they gave it thumbs up an recommended minted lamb, ordered as a take away an had a pint...chips delicious 😋 pie delicious 😋 but top was very hard so deffo needed teeth...gravy was 👌 going back to order some pies to take back home 😁

Great place for food and refreshments

The best PUB for pie and all Birmingham area. The food is excellent and the interior of the Pub it is very interesting and keeping the old fashion style.

Fantastic place with great staff, we’ve been soooo many times and always perfect. Well done and you have the best chips. Let me know when you want to sell sell as I’m interested as interested.

Pies we're tasty but not as large as expected. Battered chips tasty but could have done with a side of peas or simular. Micksgrill served on a shovel which wasn't flat and tipped when trying to cut meat which was a little dry., made it difficult to eat.kids pizza were like frozen Chicago town ones and not very good. Overall dissapointed with our special occasion treat

Nostalgia is a very powerful thing, and that is a big part of why I was so disappointed. I have not visited for several years but have had many visits to the pub. We visited as a table of 8 and in arrival were kept eating at the bar for ages for a drink. When we were eventually served after being ignored as staff served from one side of the bar only, despite being told we would get served where we were. The first morretti went back because it was cloudy, the second wasn't too much better. The glass for the Guinness stank. I ran a pub for years so simple things sort of stack up for me. Clean the lines and glasses. Our table was delayed, which happens when it's busy. We were eventually offered a different table in a different section to speed things up. This would have been excellent service had the table not been clean. We had to find a member of staff to come clean it for us. Service was slow. Really slow for waitress and actual food service. When the food came it was really disappointing the plate was bland looking. The chips over fried. There was hardly any chicken in the Tarzan pie it was just cheesy BBQ sauce. The posh and Becks had the tiniest bit of stilton in it. The interior is it's usual quirky self but it's generally very worn out now and tired. The cobwebs are either an indication of loving Halloween or being lapse with the cleaning. As a Brummie like I said I've visited many many times previously but I really don't think I'll go back. Sad really as it's a bit of an institution in the area and somewhere everyone knows.

We have been coming here on and off for years. Never had a bad experience until this weekend. We were one of the first tables to be seated and told to wait to order some drinks as its table service, but we waited almost 20 minutes for someone to come over. The staff just didn't look like they wanted to be there, they all looked hungover or miserable and stood around chatting behind the bar. The only waitress who smiled the whole time didn't speak a word and just placed our food down then walked away. We also never had anyone come over and check if the food was okay. Luckily the food hasn't changed and we found it to be lovely as always and reasonably priced.

Stayed here for two nights. Room was great and staff were amazing. Had fish and chips one evening- generous portion and fish tasty but batter and chips overcooked

Brilliant place nice old school place long live the pie factory be sad to Watch it close down keep it running staff are on point 👉 food 10 stars

Really great meal and atmosphere. Food was served in a reasonably timely manner. Got quite busy quickly but got severed quick and drinks brought to the table was a treat.

Love love love this place. Although I didn't have a pie and had the cod and chips I have never seen a potion of fish so large. It was beautiful. Then topped it of with apple pie and custard I have nothing negative to say. Can't wait for my next visit.

Always lovely when I pop in for a meal Lately it's been pies to go but even those are lovely

We tried to book here but Facebook said telephone for reservations. No reply on the telephone so we walked down from the Black Country Museum and we were lucky enough to be given a table. It's a bit basic in here and they put sawdust on the floor for the authenticity and quirky character of the place. The tables were clean and the service was good. We had a Desperate Dan's Cow pie between us. Sorry yes, between us so no big eater certificates for us! It was superb but I'd have been pushing it to eat one on my own! I had a Guinness to go with it and it was a really nice pint. Prices were reasonable and it was well worth the walk, we really enjoyed the visit here.

The food here is incredible, well cooked and plenty of it. We had the posh and becks pie, the meat was so tender you didn't need teeth. We had sticky toffee pudding and just barely managed to eat it it was huge. Service was a bit slow today but the young lady who was serving was doing her best. The only down side was where we chose to sit which was in the smaller and we thought quieter part and it was until some workmen came in and switched on the television so we had background music, home and away, and horse racing going on which spoilt our enjoyment. It wouldn't stop me going back but I would sit elsewhere

Decided to have a meal here before it is brought. I opted for the lamb pie because a review said it was the best she had ever had… she weren’t wrong. The staff were friendly and attentive but that was on a Wednesday at 3:30pm. Table bookings are done via Facebook or by giving them a ring. Went with a couple of friends and all agreed the food was lush. The Mick’s Grill was served on a shovel 👀 All commented on the tenderness of the meat. 🙂

Visited from the States! Loved the atmosphere and menu items! Would definitely recommend.

Good, honest food. Reasonable price too.

As always, a pleasure to visit for a pie!

DO NOT GO!! We have been looking forward to visiting the Pie Factory for a few years, I am not sure how more disappointed, we could have been left feeling. Ok I get they are going for the Black Country "Old Pub" vibe - but the place needs a substantial deep clean, a display cabinet as you enter from the car park sets the standard - filthy and full of dust, and then there is the food - I had pulled pork my wife had chicken and mushroom, my wife's was undercooked and she could not eat her meal, mine was just not good - where is the seasoning? The waitress's hands were filthy and dirty - so matched the decor, very poor , slow service - one barmaid long waiting times, things could not have been worse. I absolutely get they want to re-enforce a theme but the place, is a wreck - I am sorry to be so brutal, but I would spare you this experience.

We have dined here annually for the past 2 years with family to remember my dear Mom. The young ladies serving us were a delight, proper black country manners, and the food was lovely. I had the bhaji pie which was pie of the day. The bhaji lid was a little disappointing as I was expecting an onion bhaji on top, but it was a kind of flat very hot chilli flavoured pastry. But the spiced minced lamb and veg filling and battered chips were exceptional. My husband and I shared the pigs in quilts to start which was two mini sausages, beef brisket in a thick, meaty gravy on a mini Yorkshire pudding. It was absolutely delicious and we would through recommend trying it. We have previously had the black pudding potato cake topped with a poached egg but unfortunately they were out of those this time. My brother in law had the Desperate Dan Cow Pie challenge. He not only finished that and got his certificate, but he finished a few leftovers from put plates! He thought the pie was excellent. We have read the pub is to be sold, we very much hope the new owners carry on the tradition of the pies.

The food is simply awesome, be sure to try Mick's Grill!

Never fails to please. Amazing authentic food

Fabulous old fashioned blavk country food

The pies and real ale are out of this world The staff are lovely, efficient and of course patient If you are in the Black Country you have to eat and drink here WARNING, the parking is a bit tight

I've been meaning to come here for years and I finally made it I loved the atmosphere plenty to look at the food was amazing pie filling was exemplary and did fill the pie dish not just a thin layer at the bottom the mixed grill off the shovel was worth the money but a little awkward to cut up as shovel head is wobbly.

Fantasic, Delicious,Tasty pie ..but the chips are awfully..even after asking for replacement chips our waitress was very obliging in bringing out another dish of even more disgusting chips.. obviously the chef didn't care..

100% bullocks pie was 110% tasty and the chips were fantastic. Finished off with a slice of apple pie and ice cream. A great meal and a warm welcome from the landlord as well

Really good, reasonably priced. The steak was incredible.

We went for a Sunday carvery and the food was a bit cold as it was served by the door

Great food, really pleasant staff. Good selection of beers. 10/10

Brilliant pub grub served in a traditional pub with a great atmosphere

Really good food i ate there 3 nights with no complaints i also stayed there, clean and comfortable bed again no complaintes, i would recomend.

Popped in today for my birthday with the family. Had a cracking meal. The chips 👌. Nearly gave it a 4 out of 5 as they ran out of Guinness. However I had a pint of Lump hammer instead and it was a cracking pint 👍 Will be back again for another family meal.

This place has seriously gone down the pan…. Used to be a nice place to come and eat.. Greasy stodgy food, half of the beers/lagers/ciders unavailable and the 1’s that were were flat. Last 3-4 times we’ve came, hoping it would have improved but left disappointed every time. Won’t be coming again

Pie was not great thin gravy which had a very watery texture, lots of meat but quite a lot of it was hard and chewy with pieces of fat attached.

Pies to die for.... the lamb and mint was the nicest pie I've had in my 55 years. Brilliant

Thought a pie meant a pie not just pastry on top , I had posh and becks had more fatty chucks more than beef chunks, toilets were disgusting, someone on there period was all down the base of the toilet , need to put the heating on as my 82 year old mom was cold ,wouldn't be returning

A quirky place with friendly, helpful staff. A good selection of beers and great food. They have a pie for all tastes and do a great Sunday lunch

One of the nicest pies i have ever eaten!!! And so much meat! 😋😋😋

Sorry to write this review but it has to be said, I did want to order a steak but after being served drinks I was told no more steaks only mixed grill. I then opted for the steak and Stilton pie with chips….what a poor show, small warm pie and a tennis ball full of chips, my wife ordered a burger with chips…..Luke warm burger, again a tennis ball worth of chips, very poor to say the least. The lump hammer beer was spot on and reasonably priced, as regarding the meal for what it cost…, basically a puka pie and chips from the chippy would of been far better value.Sorry wont be seen you again.

Best pies I've ever had. Revisited again. Amazing steak pie. Shame I live in Essex. But always enjoy visiting when I am in the black country

Great food smashed the challenge

No complaints about the food or service, eat there regularly. But why does nobody answer the bloody phone when you’re trying to book a table

Car park gets full even in the week later on. Good food and atmosphere.

Had an amazing dinner with the family and lovely service with our waitress Freya! I recommend! Will be visiting sometime soon. 👍

Pies are lovely well worth a visit

Amazing food and fantastic service Totally recommend a visit

Disappointing. The food was served cold, and despite the restaurant being empty when we arrived, it was challenging to get the attention of a staff member. We paid for our meals, even though they were only half-eaten, and mentioned the issue to the staff. However, the response we received from the bartender was, “You should have just said something.” Unfortunately, we would have if we had been able to find someone sooner. By the time we managed to speak to a server—who was attending to a table next to us who had arrived—about 10 minutes had already passed, and we had decided to just eat the food because we didn’t want it to get even colder. It would have been helpful if the staff were more attentive and regularly checked in on customers rather than responding with passive-aggressive remarks when concerns were raised. After looking at other reviews, I noticed that cold food seems to be a recurring issue. To make matters worse, the meal tasted like it had been reheated leftovers from the previous day. Don’t think I’ll be back here.

Superb pies and a great location!!...lovely friendly staff!

Food is so good. Deffo worth a visit if you like (homemade) pies and want to feel like you have had a good feed. Great atmosphere even on a Monday evening.

This place does the best pies, the fillings were so tasty, the price was really good too, we had two pies, two drinks and a starter for around £40. This place offers parking and is easy to drive and walk to.

Absolutely fantastic, just how I remember it from being there as a child 😅 very glad it still exists 😊🙌🏻

Outdated now, pies aren't tasty as expected

One of my favourite places, was a great night with great food and booze

Excellent experience, food is epic.

Good food. Fare price. Good service. Will go again.

Very busy and loud, food wasn't warm enough. Pie was OK but nothing special. Dessert wasn't worth the money

We came on a Friday lunchtime and it was steady but not busy. Got served straight away at the bar by really friendly staff...I personally recommend the Raspberry Ripple cider. Found seats and got menus...really extensive interesting menu and wish we had been hungrier to sample the starters and desserts. Very prompt service ... I had lamp in mint gravy pie and my friend had pie of the week which was chicken bacon and Stilton....they arrived piping hot and full of meat and flavour...we both struggled to finish just due to the amount of food. Staff were attentive and friendly, checked if we wanted dessert when clearing table and always chatty at bar when ordering more drinks. Will definitely come again when visiting the area and make sure I'm hungrier to sample more of the menu. Highly recommend if in Tipton area

Enjoyed the visit, lovely andy murray pie. Limited parking spaces

Lunchtime fish and chips for me, fish was nice and hot, batter was soggy and not at all crispy so I peeled it off and ate the fish. The chips was mostly bits , cold and hard, no batter on them either. My daughter had the chicken skewered kebab with chips. Skewered kebab was nice, tasty and very filling, her chips were like mine, more hard bits than chips, cold, and no batter on them. Her cutlery was dirty, her fork looked as though it hadn't gone through a wash. As a family we have been many times for meals and have done so in the last couple of weeks, although its usually in the evening. Todays lunch was expensive and not very nice at all. I did notice a customer on another table send her cold pie and chips back. I shall avoid lunchtime meals there from now on.

So, After hearing the Desperate Dan Pie Challenge was still a thing (Used to be at a local bar the Pudding Inn back in the 1990 hahaha) I jumped in a train and headed to Tipton, The Food and Service were great, The Pie and Local beer (Sledgehammer) for less than £20!!! I for a certificate and the bar team even took a picture for me with The big Dan! The chef was proud of his work and it’s great when they take time to say hi!!! Awesome Guys 🙏🙏

Scrumptious pies and worth the visit to try them all. The menu is a fun twist on names! We went during the Christmas period. It was so busy, the staff were clearly struggling bless them. It was a 45-50 minute wait for our order which was frustrating but we made the waitresses aware and our food was bought out instantly! The tables and chairs are crammed here and we’re not designed for 5 people, my dad’s drink ended up flying over and well it would have been nice if the place offered a replacement….. otherwise brilliant crunch chips and the lamb pie is gorgeous! 4 stars, it would have been 5 if service was better….

If you're expecting a proper pie with pastry then don't come here lol unless you want to do the challenge

The fury pie and wham bam thank you lamb pie is beautiful most definitely recommend if you want some hearty food ❤️

We went for my partner's birthday. The food was ok. I had pulled pork pie. The pork was overcooked and tough. It tasted ok though. Chips were fluffy on the inside crispy on the outside. One lady at the bar was lovely (she had black/dark hair) but whilst she was trying to serve me a tall blond girl came over and tried to start a conversation about personal things. Maybe a talk with staff about professionalism and customer service would be a good idea as I found it quite rude as she interrupted my talking to the other lady. Three members of our party put a food order in upon arrival and either one of the staff members lost the ticket or it was not taken to the kitchen. Regardless, they paid and the kitchen didn't receive their order. They had to ask for a refund in the end as they'd waited so long everyone else had finished. There wasn't enough seating reserved for our large party either. There was 15 of us and barely seating for 12! Thankfully 4 were children as we definitely wouldn't fit 12 adults in the seating provided. Thankfully, a small group on the table next to us offered to move. They didn't offer to help with a highchair, just vaguely informed us where they were stored and expected to get one through a closed off door ourselves. I hate to think of a single parent struggling in this situation. I have disabilities and although not visible I struggled to get the cheap IKEA highchair half out of the door before my partner rushed to help. No staff offered help at any time. The highchair tray kept popping down so my baby lost her food 3 times! Toilets were freezing cold due to being outside the pub so I was unable to change my 6 month old baby. Toilets weren't very clean either,. The hook to hold coats/bags on the cubicle door was hanging half off, toilets were left unflushed and left you wanting to just get it over with. I know you don't usually want to spend long in there anyway but warmth and basic cleanliness is a must in any public toilet. I didn't even want to try the disabled/changing room as it was left disgusting with paper on the floor and stinking of pee. I understand this is a "historic building" but surely a door over the entrance to the toilets area could be afforded as I'm sure no one appreciates a cold toilet, especially disabled people. The cold affects a lot of disabilities. Lastly, phoning up to book in the first place. Barely anyone answering phones. For somewhere with a "good reputation" you'd expect to have someone in charge of just bookings/phones. We had to ring so much I lost track how many times. When I finally got through they hung up on me. This happened twice before I managed to book. If it wasn't for my partner's family recommending the place I would have booked elsewhere.

We went for my birthday and the food was lovely. However, not enough staff at the bar, three staff members decided to eat behind a post near the bar instead of using their own staff room when there was more staff obviously needed. Three members of our party put a food order in upon arrival and either one of the staff members lost the ticket or it's not been taken to the kitchen. Regardless, they paid and the kitchen didn't receive their order. They had to ask for a refund in the end as they'd waited so long everyone else had finished. There wasn't enough seating reserved for our large party either, we were just lucky that a small group next to us offered to move. They didn't offer to help with a highchair, just vaguely informed us where they were stored and expected to get one through a closed off door ourselves. I hate to think of a single parent struggling in this situation. Toilets were freezing cold due to being outside the pub so unable to change our 6 month old baby. Toilets weren't very clean either, hook to hold coats/bags hanging half off, toilets left unflushed and had a general feel of cheap public toilets, even then I've seen cleaner, warmer toilets. I understand this is a "historic building" but surely a door over the entrance to the toilets area could be afforded as I'm sure no one appreciates a cold toilet. Lastly, phoning up to book in the first place. Barely anyone answering phones. For somewhere with a "good reputation" you'd expect to have someone in charge of just bookings/phones. We had to ring so much I lost track how many times. When I finally got through they hung up on me. This happened twice before I managed to book. If it wasn't for my family recommending the place I would have booked elsewhere.

I’ve come here so many times over the last 10 years but in the last year the service has gotten awful. Food is still lovely but staff aren’t doing their jobs. You’re left for 30 mins when you first get seated no drinks even though you’re told it’s table service, it’s alot faster to get up and go to the bar yourself. Waitresses are stood in groups of 3/4/5 chatting around the bar or where you come to be seated. You’re not asked if you want sauces/dessert or more drinks you’re just left there until you get up and find someone yourself. Just to top it off the front door was left open for half an hour while they moved the tables and chairs back after the Sunday carvery (which is fine whilst you’re doing the moving) they then left it open until another customer got up to shut it! We were freezing. Honestly it’s really put me off coming again. I’ve had birthday meals in here and always tell people to go and try it but I don’t think I will be anymore.

4 of us booked a meal and ordered drinks ordered half a pint of shandy,got a pint ordered a coke got a flat drink with no fiz,ordered 4 meals waiting 20 minutes 3 meals came right and one was different to what we ordered, waiting 40 minutes for a the meal to arrive and it never arrived, staff was terrible and did not seem bothered, asked for the bill and was told we haven't charged you for the meal that you did not have,did not apologise or seem bothered at all could not recommend anyone to go to the pie factory for a meal ,to be treated this way from the staff.

After visiting family we decided to try this famous pie place in Tipton near Dudley. Its an old school style pub that served an array of drinks and of course,pies! I had the lamb and mint pie that came with battered chips and was delicious with plenty of lamb. Hubby had the chicken and mushroom pie, daughter the steak pie and out son tried the Desperate Dan pie challenge. He managed to eat the 4lb steak and kidney with veg and horns pie in 13 minutes and he said he'd have it again..

Rustic, authentic venue. Great choice of pies, unfortunately I chose salmon salad which was over salted, almost too salty to eat. I also requested my dressing on the side, which was disregarded. My friends chicken strips were overcooked to to point of being rock hard. I wouldn't say don't go but If you do stick to the pies, they're faultless.

Stunning. Food was amazing. Particularly the Beef and Onion pie. Chips were delicious. Service on a very busy Sunday was attentive and courteous. Excellent

Absolutely outstanding food every single time, we have been here around 7 or 8 times now, always the friendliest staff, the menu is great, the food is just the best food around. Our last visit was a party of 15 people and they accommodated us at short notice via Facebook messenger. Very prompt communication even on an evening and weekend, if I could give more stars I would.

Just when you think pulled pork can't get any better, put it in a Mad O Rourkes pie and it's elite level food. Can't wait to return.

You can't go wrong with an O'Rouke's pie. Posh and Becks, with both a pastry and cheese lid. If it were any richer it'd be Elon Musk, but it was beautiful. Great table service from fun, chatty staff. A lovely meal had by all, thank you.

Fantastic pub great atmosphere brilliant food

Food was fantastic! Service was very good, but forgot or delayed some desserts took us a while to get them and 1 nut allergy was on the wrong plate but overall we loved this place and will be coming back often!

Nostalgic from my younger years. Lovely pies as usual and friendly staff.

The best pies I've ever come across. And they do a shovel mixed grill 😋

The minted lamb pies are to die for

Went for my 42nd birthday meal. We cpuld not fault anything to do with the place. Staff and food outstanding. Will definitely be going back again

Really good place for food and general gatherings, I would’ve gave it 5 stars but was genuinely annoyed as they state that you get a certificate if you do their pie challenge, I had done the challenge and ate extra but wasn’t given anything😞

Arrived at the pub and the staff in the pub were less than helpful. When our room was available taken up. The room was clean..the code system for the doors was very good and efficient. Stayed two nights, the room was COLD. Radiator would not get very hot. The bathroom was very small. Clean and modern, just small, tiny basin, 1 meter wide !!! The beds were two singles, the quilt covers were too small, literally cover my toes, shoulders out, cover shoulders, feet bare...IN A COLD ROOM. Overall a poor experience for an experienced traveller. A little tweaking would make this very good but as it is, I've given it a poor rating.

Very tasty and very good quality food 👌

First time here with my girlfriend, my sister, and her boyfriend. The food is exceptional! One of the best meals I've ever had. Can't wait to return!

Great place to eat and stay overnight. We had two nights in a Deluxe double room which was great, clean ,comfortable bed and a very nice clean shower room. The only thing I found to complain about was the size of the bed linen. Come on guys you need to use super king linen on a super king bed sheets that don’t tuck under the mattress and a quilt that doesn’t even reach the edge of the bed doesn’t work!! The pies are great

Amazing food and amazing service, I’ll be back!!!

Stayed for two nights either side of a paddle through local Dudley caves. Booking and checking in was simple although getting through on the phone was very difficult. Deluxe room was fine with a nice en-suite. Food, with pies being the highlight, was very good and the restaurant service quick for such a busy place.

Had the Jack the Lad vegetarian pie. Delicious and the chips were fantastic. Chocolate pudding with cream for dessert which was lovely. Great service too. Top marks!

Stayed overnight never again! No unsuite in my room very uncomfortable bed and room too hot as windows didn't open! However loction close to Dudley and evening meal was fabulous apart from the waitress trying to over charge me!

The famous pie factory, I've been here a couple of times in the last 10 years, it's a very quirky pub with sawdust on the floor. The food was hot and tasty, I couldn't eat all my gammon so was provided with a box to take it home. Will I visit it again? Hell yeah!

What a mad place......a visit is a must....food is exceptional.....had a mixed grill served in a shovel.....will definitely be back.....